Scrum PSPO II Exam Questions and Answers, Professional Scrum Product Owner II

Question #1

During the implementation of an item in the Sprint Backlog, a conflict arises between team members about what work is needed to make the item 'done'. Some say it is a part of the Definition of Done and others say it isn't. Steven, the Scrum Master, observes a debate forming and members beginning to take sides. What is the best action for Steven to take?

A. ring the Development Team members together and interpret the Definition of Done for them so that there are no future conflicts on interpretation

B. mmediately end the discussion before it becomes worse

C. acilitate a session with all members on the Scrum Team to help them resolve the conflict, refine the Definition of Done, and become effective again

D. ring the Product Owner to the discussion and have him/her decide the work needed to make the item ?€?done

View answer

Correct Answer: C

Question #2

What conditions are most likely occurring if you feel you need a "Quality Assurance and Release Readiness Sprint"? (choose the best three answers)

A. You are following Scrum and the concept of a Hardening Sprint

B. Scrum has been modified in an acceptable manner to introduce 'Quality

C. The Definition of Done is weak or incomplete, allowing technical debt to

D. The Developers find it nearly impossible to create a valuable, useful product

E. The Definition of Done is not being met every Sprint

View answer

Correct Answer: CDE

Question #3

Which two scenarios would best represent a self-organizing Development Team? (Choose two.)

A. he Development Team members are strictly focused on the work within their functional role and always handing off the work to other roles in a timely matter

B. anagement works with the Scrum Master to optimize the Development Team?€?s progress during the Sprint

C. evelopment Team members collaboratively select and re-plan their work throughout the Sprint

D. he Development Team invites external people to the Sprint Planning to help them create a complete and detailed Sprint Backlog

E. he Development Team creates its own Sprint Backlog, reflecting all work that is part of the Definition of Done

View answer

Correct Answer: CE

Question #4

Steven, a Scrum Master, is approached by the Development Team members complaining that one of the senior engineers is using too much time during the Daily Scrums to share technical solutions. Which are the best two actions for Steven to take? (Choose two.)

A. oach the Development Team to help them find a way to solve the problem, and for them to take ownership of the solution

B. ontact the team member?€?s direct manager and to resolve this problem

C. uggest that the team members timebox the amount of time each person can speak at the Daily Scrum to a maximum of two minutes

D. uggest using a token to limit who is allowed to speak during the Daily Scrum

E. peak with the person privately and coach him on the purpose of the Daily Scrum

View answer

Correct Answer: AE

Question #5

Steven is a Scrum Master of a Development Team that has members working in different cities and time zones. Organizing the Scrum events is time consuming and requires a lot of effort to set up and run. The Development Team proposes to only hold the Daily Scrum on Mondays. Which two responses would be most appropriate from Steven? (Choose two.)

A. oach the team on why having a Daily Scrum every day is an important opportunity to update the Sprint plan and how it helps the team self-organize work toward achieving the Sprint Goal

B. nsure that there is an overall consensus by having the Development Team members vote

C. elp the Development Team understand that lowering the frequency of communication will only increase the feeling of disconnect between the team members

D. cknowledge and support their decision

View answer

Correct Answer: AC

Question #6

At the fifth Sprint Retrospective, the Product Owner mentions that he is surprised about the amount of technical debt that has built up in the system and that the product is not able to support an adequate number of users. Peter, the Product Owner, is upset that the product will need several more Sprints to address the scalability issues in order to meet his expectations. What factors may have led to this?

A. he Scrum Team has not used the past Sprint Retrospectives effectively to inspect and adapt

B. he Development Team has not been paying enough attention to technical quality

C. he Development Team and the Product Owner are not having conversations around technical debt

D. he Scrum Master has not ensured that the Scrum Team is transparent

E. ll of the above

F. one of the above

View answer

Correct Answer: E

Question #7

When should the Product Owner update the project plan? (choose the best answer)

A. After the Daily Scrum to ensure an accurate daily overview of project progress

B. The project plan must be updated prior to the Sprint Retrospective

C. The Product Backlog is the plan in Scrum

D. Before the Sprint Planning to know how much work will have to be done in the Sprint

View answer

Correct Answer: C

Question #8

Scrum addresses which of the following four risks in software development? (Choose four.)

A. he complexity and unpredictability of the requirements

B. he stability and complexity of the technology

C. he skills and working relationships of the people on the teams

D. he timescale of the planned work

E. he clear definitions of stages and gateways in the overall governance model

F. he definition of incentive and bonus strategies by HR for all team members

View answer

Correct Answer: ABCD

Question #9

You have been hired as a Scrum Master for a company that has been doing business for over fifty years. In order to stay competitive, they have started an initiative to digitize their legacy systems. The company has several Scrum Teams working on different components that will be integrated to a single back office platform. Your team is responsible for building the back office platform and integrating all other components. The Scrum Teams work in two week Sprints and are expected to deliver all functionality

A. ou suggest working with the program manager and the other teams on the ordering and the value of your team?€?s open Product Backlog items to redefine the possible delivery date

B. ou shorten your team?€?s Sprints to be ready sooner

C. ou remove all items from the Product Backlog for which development is forecasted to be beyond the expected date

D. ou suggest adding additional developers to the team in order to increase velocity and meet the original date

View answer

Correct Answer: A

Question #10

Scrum Master is a management position because the Scrum Master is accountable for the following three management activities: (choose the best three answers)

A. Reporting on the performance of a team

B. Managing the Scrum process

C. Managing the project plan and the project deliverables

D. The way Scrum is understood and enacted within the organization

E. Removing organizational impediments that limit the team's progress and

F. Managing the capacity and utilization of the Developers

View answer

Correct Answer: BDE

Question #11

What are the attributes of a good Product Vision and Strategy? (choose all that apply)

A. It describes how the product compares to competitor products

B. It describes who will use the product and what they would like to achieve

C. It describes how people will use the product to achieve potential outcomes

D. It describes what value means in the context of the product, and how it can be

View answer

Correct Answer: BCD

Question #12

A Scrum Master is not only a servant-leader to the Scrum Team and organization, it's also considered a management position. Which three activities describe what a Scrum Master manages as reflected by the Scrum Guide? (Choose three.)

A. Reporting on the performance of the Sprint

B. The way Scrum is understood and enacted within the organization

C. Managing the capacity and utilization of each Development Team member

D. Managing the process in which Scrum is applied

E. Managing the Product Backlog items and work in the Sprint Backlog

F. Removing organizational impediments that limits the team's progress and productivity

View answer

Correct Answer: BDF

Question #13

Steven, the Scrum Master, is approached by one of the Development Team members saying that they are not completing regression tests for all of the work they are performing to the level defined in the Definition of Done. They have discussed this with the Product Owner and decided to remove regression testing from the Definition of Done. Which two actions are the most appropriate for Steven to take? (Choose two.)

A. Reject the decision as the long term maintainability of the product will be negatively impacted by modifying the Definition of Done

B. Accept the decision as a mutual agreement has been made between the Development Team and the Product Owner

C. Ask the Development Team and the Product Owner what problem they are trying to solve by altering the Definition of Done and removing regression testing from it

D. Ask the Development Team and the Product Owner if they are still able to produce potentially shippable product increments by altering the Definition of Done?

View answer

Correct Answer: CD

Question #14

Steven, the Scrum Master, observes that one of the Development Team members is not attending the Daily Scrum. The Development Team feels this is ok as they all sit in the same area and already have constant communication throughout the day. Which is the best action for Steven to take?

A. tart running the Daily Scrum and require all members to be in attendance

B. alk to the Development Team member privately and tell him that he needs to be a team player

C. sk the Development Team, what value will result from having all team members present at the Daily Scrum and what are the risks if members don?€?t attend

D. he Daily Scrum is owned by the Development Team and it is their responsibility to decide which team members must participate

View answer

Correct Answer: C

Question #15

Steven is a Scrum Master of a Scrum Team that is new to Scrum. At the halfway point of the Sprint, the Product Owner comes to Steven telling him that he is concerned the Development Team will not be able to complete the entire Sprint Backlog by the end of the Sprint. What should Steven do in this situation?

A. otivate the Development Team to meet their commitment to the Product Owner

B. oach the Product Owner that with complex software development, you cannot promise the entire scope that was forecast during Sprint Planning

C. dvise the Product Owner that the Development Team owns the Sprint Backlog and it is up to them to meet their commitments

D. dd more people to the Development Team to meet the Product Owner?€?s expectations

View answer

Correct Answer: B

Question #16

Over the course of several Sprints, the relationship between the Product Owner and the Development team has suffered. The Development Team is upset with the Product Owner for the constantly changing the upcoming items for the product. The Product Owner is upset with the Development Team for changing the work that needs to be done during the Sprint. What should Steven, the Scrum Master, do?

A. uring the Sprint Retrospective, ask the Product Owner and the Development Team to address the issues

B. he Scrum Master?€?s responsibility is to ensure the Development Team has a stable velocity

C. ake the time between Sprints to organize a team building session to rebuild the relationship

D. xplain to the Development Team that the Product Owner is accountable for flow of value and needs to be followed in order to maximize the value delivered

View answer

Correct Answer: A

Question #17

If burndown charts are used to visualize progress, what do they track? (choose the best answer)

A. Work remaining across time

B. Accumulated cost

C. Accumulated business value delivered to the customer

D. Individual worker productivity

View answer

Correct Answer: A

Question #18

During Sprint Planning, the Definition of Done will help the Development Team forecast the amount of work, selected from the Product Backlog, deemed feasible to make 'done' by the end of the Sprint. Which two items best describes what 'done' means? (Choose two.)

A. ll the work needed to prepare the Increment for User Acceptance Testing

B. ll the work needed to prepare the Increment for Integration Testing

C. aving an Increment of working software that is potentially releasable to the end users

D. ll the work performed as defined in the Definition of Done

E. ll the work completed within the current skills and expertise in the Development Team

View answer

Correct Answer: CD

Question #19

After several Sprints, a key stakeholder starts using the product. The stakeholder is surprised by the slow performance and complains to the Product Owner. The Product Owner comes to the Scrum Master asking for advice. What is the best action for a Scrum Master to take?

A. ait until the next Sprint Retrospective as it is the most opportune time to modify the Definition of Done

B. ring the concern to the testers in the Development Team and ask them to include performance testing

C. xplain to the Product Owner that it?€?s up to the Development Team to

D. ncourage the Product Owner to bring the performance concerns to the Development Team and work with them on how to improve performance, and ultimately have stronger Definition of Done

View answer

Correct Answer: D

Question #20

The Developers have struggled to get all of their forecasted work done during the last three Sprints. As a Product Owner what steps could you take to help the Developers improve their ability to deliver a done Increment? (choose the best two answers)

A. Ask the Scrum Master to help the Developers learn techniques for improving

B. The Product Owner can spend more time with the Developers

C. Ensure that all Developers are top performers

D. Add more people to the team so they can get more done

View answer

Correct Answer: AB

Question #21

Steven is a Scrum Master for three different teams building a single product from the same Product Backlog. Development Team members from each team have approached Steven complaining that their teams need Nicole, an external specialist, to commit full time for their next Sprint. Which three acceptable solutions would Steven consider? (Choose three.)

A. or Sprints that require Nicole?€?s expertise for more than one team, combine the teams into one and separate when they no longer need to share her services

B. nvestigate whether applying additional techniques or frameworks for scaling Scrum would be appropriate for this product team in the future, since you have multiple Scrum Teams working on the same product, with dependencies between the teams

C. eople from the Development Teams with an interest in Nicole?€?s domain could volunteer to take on this work in their respective teams

D. sk Nicole for a plan to hire and train additional people in her domain, and in the meantime work with the Product Owner and Development Teams to re- prioritize the work so that tasks not depending on Nicole can be done first

E. ave the Development Team re-order the Product Backlog so Nicole can serve one team full-time in a Sprint

F. reate a team with Nicole and people from the teams to temporarily work in Nicole?€?s domain to serve the existing teams

View answer

Correct Answer: BCE

Question #22

What is the primary concern when multiple Scrum Teams work from the same Product Backlog with the goal of creating a valuable and useful integrated Increment by the end of their Sprint? (choose the best answer)

A. Minimizing dependencies between Scrum Teams

B. Clearly defining all requirements three Sprints ahead

C. Maximizing velocity

D. Making sure there is enough work tor everyone on every team

View answer

Correct Answer: A

Question #23

A few members of the Scrum Team discuss work that is not being done. Some say it is part of the Definition of Done, others say it is not. After an hour of angry discussion, someone starts making personal insults and anger levels rise. What is the best action for the Scrum Master to take? (choose the best answer)

A. Defuse the conflict

B. Conduct a session to help the Scrum Team resolve the conflict and create a uniform Definition of Done

C. End the discussion

D. Take the people involved aside

View answer

Correct Answer: B

Question #24

Choose the two measurements which provide the best indicator to the Product Owner that value is being delivered. (Choose two.)

A. Frequency of feature use

B. On-time release trends

C. Customer satisfaction

D. Scope implemented

E. Velocity

View answer

Correct Answer: AC

Question #25

Personas can help to: (choose the best answer)

A. Understand the needs of a set of users

B. Formulate hypotheses about product value

C. Understand market potential

D. Discover key buying triggers

E. All of the above

View answer

Correct Answer: E

Question #26

Individual Development Team members have been approaching Steven, the Scrum Master, to complain about Chris. Chris has the most experience on the system they are building. He often questions the choices team members make in design and architecture making them feel bad. What are two good ways for Steven to address this problem? (Choose two.)

A. teven observes whether this topic is raised at the Sprint Retrospective

B. teven suggests facilitating a session with the full team to help resolve the issue

C. teven tells the concerned members that Chris?€? opinions should be respected as he has the most experience and understands what is best for long term sustainability

D. teven shares his concerns with Chris and the impact on the other team members and that he should be a team player

E. teven takes the time between Sprints to organize a team building session to build a stronger relationship

View answer

Correct Answer: AB

Question #27

Which of the following practices might help the Product Owner minimize waste in developing and sustaining the Product Backlog? (Choose all that apply.)

A. Only fully describe the Product Backlog items near the top of the Product Backlog since they are more likely to be selected during Sprint Planning

B. Maintain newly gathered Product Backlog items in a separate Product Backlog until they are fully understood to avoid distracting the Developers

C. Write Product Backlog items with clearly expressed expected outcomes

D. As Product Owner ask the Developers to refine several important Product Backlog items

View answer

Correct Answer: ACD

Question #28

Paul is a Product Owner for multiple products. Each product is allocated a dedicated Scrum Team and a set budget. Based on the average velocity of a previous product release, Paul had estimated a new product to take 9 Sprints to complete. The average velocity of the previous product release was 50 completed units of work per Sprint. Over the first 3 Sprints, the Development Team reported an average velocity of 40 completed units per Sprint, while not fully completing the required integration tests. The Deve

A. In the next Sprints, the Development Team strives to make the selected work as close to 'done' as possible and at the minimum 90% completed

B. The Development Team informs Paul that the progress he has perceived to date is not correct

C. The Scrum Master will manage the Sprint Backlog and assign work to the Development Team members to ensure maximum utilization of each member

D. The Scrum Master sets the open work aside to be performed in one or more release Sprints

View answer

Correct Answer: B

Question #29

By the end of the Sprint, a Product Backlog item in the Sprint Backlog does not meet the team's Definition of Done. What two things should happen with the item? (Choose two.)

A. t will be inspected at the Sprint Review and if it is acceptable by the stakeholders then include it in the Increment

B. o not include the item in the Increment for the Sprint

C. plit the item and add the estimation of the completed work to the current Sprint so not to impact the velocity and add the ?€?undone?€? work to the next Sprint

D. stimate the remaining work needed to make it ?€?done?€? and add it to the Product Backlog for the Product Owner to decide what to do with it

View answer

Correct Answer: BD

Question #30

Which are properties of the Daily Scrum? (Choose four.)

A. It consists of the Scrum Master asking the Developers the three questions

B. It is for the Developers; the Product Owner and Scrum Master are not required to attend

C. It is facilitated by the team lead

D. It is a 15-minute event

E. It is free form and designed to promote conversation

F. A Product Owner or Scrum Master actively working on Sprint Backlog items participate as Developers

G. Its location and time should remain consistent

View answer

Correct Answer: BDEF

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