Pass Exam with IIBA CBAP Exam Questions & Answers, Certified Business Analysis Professional

Question #1

What does the T in SWOT analysis mean?

A. Trial

B. Threats

C. Test

D. Time

View answer

Correct Answer: B

Question #2

You are the business analyst for the NGQ Company. Management is concerned that their company is not able to meet an identified business need with their current existing structure, people, processes and technology. They've asked you to complete an analysis of their organization's ability to meet the identified business need. What business analysis process are you completing for your organization?

A. Determining the solution approach

B. Assessing the capability gaps

C. Requirements elicitation

D. Verifying the requirements

View answer

Correct Answer: A

Question #3

What business analysis process ensures that requirements specifications and models meet the necessary standard of quality to allow them to be used effectively to guide further work?

A. Identify constraints and assumptions

B. Validate requirements

C. Verify requirements

D. Specify and model requirements

View answer

Correct Answer: D

Question #4

Paul has been asked to complete SWOT analysis for his solution scope. What does SWOT analysis mean?

A. Strengths, Weaknesses, Opportunities, Time

B. Stakeholder Weaknesses, Organizational Threats

C. Stakeholders Weaknesses, Organization, Threats

D. Strengths, Weaknesses, Opportunities, Threats

View answer

Correct Answer: A

Question #5

Which one of the following is an example of a non-negotiable demand by a stakeholder during the requirements prioritization session?

A. All requirements are ranked as high

B. Communication

C. All requirements are prioritized by cost-benefits ratio

D. Cost

View answer

Correct Answer: B

Question #6

You are the business analyst for your organization and are working with Virginia on the allocation of requirements for a new solution. You have assigned Virginia the task of breaking down the solution scope into smaller components for allocation. What technique have you asked Virginia to complete in this scenario?

A. Decision analysis

B. Business rules analysis

C. Process modeling

D. Functional decomposition

View answer

Correct Answer: B

Question #7

You are the business analyst for a large project in your organization. While your company prefers face-to-face communications there are many stakeholders located in different geographical locations. How can you still effectively serve as a business analyst when the stakeholders are not collocated?

A. You will need to travel on a regular rotation to each of the geographical locations to complete the business analyst duties

B. You will need to implement videoconferences

C. Add more business analysts in each of the geographical location

D. You will need the stakeholders to periodically gather in one locale

View answer

Correct Answer: C

Question #8

Which one of the following business analysis planning and monitoring techniques can be used to define and document the business analysis approach?

A. Process modeling

B. Structured walkthrough

C. Decision analysis

D. Control charts

View answer

Correct Answer: D

Question #9

Henry is the business analyst for his organization. Management has created a pre-determined budget of $450,000 for his solution. Henry has identified the project requirements but now wants to prioritize them based on timeboxing and budgeting. Henry examines the cost of the requirements and begins removing the requirements from the allowed list in order to meet the $450,000 budget. What timeboxing or budgeting approach is Henry using?

A. Parametric

B. All in

C. Selective

D. All out

View answer

Correct Answer: A

Question #10

You are hosting a collection of stakeholders from across the organization to identify the ideas and attitudes about your company's help desk. You want the stakeholders to honestly share their opinions about the help desk service so you can identify problems, solutions, and take actions to improve the service. What type of requirements elicitation activity is this?

A. Stakeholder analysis

B. Focus groups

C. Workshop

D. Root cause analysis

View answer

Correct Answer: D

Question #11

Which stakeholder must approve the business analysis approach to ensure that the business analysis approach is compatible with the other project activities?

A. Project sponsor

B. Project manager

C. Project customer

D. Change control board

View answer

Correct Answer: B

Question #12

You and Tom are writing the solution scope for a new project in your organization. You need to create a method to define what solution will and will not provide for the organization. What technique can you and Tom use to establish appropriate boundaries for the solution?

A. Interviews with the key stakeholders

B. User stories

C. Functional decomposition

D. Scope modeling

View answer

Correct Answer: A

Question #13

Your organization is trying to determine which one of two opportunities they will pursue. The Project A is worth $235,987 and Project B is worth $567,000 but carries significant risk. The organization elects to purse Project B and not Project

A. What is the opportunity cost in this scenario?

A. $331013

B. There is not enough information to know as the risk for Project B has not been quantified

C. $235,987

D. $567,000

View answer

Correct Answer: B

Question #14

You are completing enterprise analysis. Management has asked you to create a document that will help them create a go/no go decision to invest and more forward with a proposed project. What document does management want you to create?

A. Feasibility study

B. Project scope

C. Solution scope

D. Business case

View answer

Correct Answer: B

Question #15

Some of the requirements in the solution must be completed because of laws and regulations in your industry. Management would like you, the business analyst, to rank the requirements according to the relevant laws. What type of requirements prioritization is management having you complete?

A. Regulatory ranking

B. Business value ranking

C. Constraint ranking

D. Risk ranking

View answer

Correct Answer: B

Question #16

The business analysis approach generally defines all of the following attributes except for which one?

A. Deliverables

B. Analysis technique

C. Team roles

D. Requirements for solutions acceptance

View answer

Correct Answer: D

Question #17

You are working with several business analysts to determine the solution approach for an identified problem. All of the following techniques are acceptable for identifying the solution approach except for which one?

A. Benchmarking

B. Decision analysis

C. Risk analysis

D. Brainstorming

View answer

Correct Answer: C

Question #18

You are the business analyst for your organization and are in the process of creating the solution approach for a technology problem. Which one of the following definitions best describes the solution approach?

A. It is the documentation and control of changes to the product scope as approved by the project stakeholders

B. Defines the general approach that will be taken to create or acquire new capabilities required to meet the business need

C. It is an uncertain event or condition that may have a positive or negative impact on the abilities of the chartered project

D. Decomposes the project scope into smaller deliverables; each deliverable is subdivided repeatedly until the deliverable cannot or should not be broken down any further

View answer

Correct Answer: D

Question #19

You are the business analyst for your organization. You are currently working with Steve on the organize requirements process. You and Steve have elected to use the user stories approach for this process. What is the user stories approach for requirements organization?

A. Stakeholders' experiences equate to the stakeholder requirements

B. Stakeholders are interviewed and their experiences are recorded to help identify the requir ements

C. Stakeholders' objectives are described to identify the requirements that the solution will need to support

D. Stakeholders are interviewed and their stories are recorded as part of the requirements

View answer

Correct Answer: A

Question #20

The business analysis approach generally defines all of the following attributes except for which one?

A. Deliverables

B. Requirements for solutions acceptance

C. Analysis technique

D. Team roles

View answer

Correct Answer: D

Question #21

Which one of the following terms is not a business analysis planning and monitoring approach?

A. Structured walkthroughs

B. Decision analysis

C. Requirements elicitation

D. Process modeling

View answer

Correct Answer: C

Question #22

What technique used during the manage business analysis performance process can help identify the underlying causes of failures or difficulties in accomplishing business analysis work?

A. Problem tracking

B. Pareto charts

C. Trend analysis

D. Root cause analysis

View answer

Correct Answer: B

Question #23

What document defines the business needs, identifies key stakeholders, and describes the positive impact the solution will provide on the key stakeholders?

A. Project charter

B. Project scope statement

C. Solution scope

D. Vision statement

View answer

Correct Answer: C

Question #24

Your organization is using a plan-driven approach to business analysis. What characteristic must be true of changes in the approach that your organization is using?

A. All the changes only occur if they are less than an agreed factor, such as ten percent of the solution's overall cost or a percentage of the project's schedule

B. All the changes only occur if they are less than ten percent of the solution's overall cost

C. All the changes only occur if they are genuinely necessary

D. Changes are generally not permitted in the plan-driven approach to business analysis

View answer

Correct Answer: B

Question #25

You are the business analyst for your organization. You are coaching Tom about the different approaches to business analysis. Which type of business analysis approach has the most business analysis work at the beginning of the project or during the start of a project phase?

A. Change-driven approach

B. Value-driven approach

C. Plan-driven approach

D. Requirements-driven approach

View answer

Correct Answer: C

Question #26

You are the business analyst for your organization and are with another business analyst, Steve, on the requirements elicitation for a new solution. You warn Steve that you'll need to be tracing the requirements in an effort to prevent scope creep. What is scope creep?

A. The scope grows slightly larger as more requirements, often unneeded, are added to the sc ope

B. The scope slips on the schedule which in turn delays the project delivery date

C. Gold plating

D. The scope shifts from the original intent of the business case

View answer

Correct Answer: D

Question #27

What element of the plan business analysis process affects the business analysis duties that need to be performed?

A. The experience of the business analyst

B. The experience of the project manager

C. The expected completion date of the business analysis duties

D. The type of project or initiative

View answer

Correct Answer: D

Question #28

Holly's organization uses a plan-driven approach to business analysis. When it comes to communication in Holly's organization what type of communication will likely be required?

A. Face-to-face

B. Chain of command

C. Formal

D. Ad hoc

View answer

Correct Answer: C

Question #29

Henry is the business analyst for the UUH Organization. Currently Henry is working on several work products as part of the requirements development process. He may need to share these work products with the stakeholders. Which of the following is not an example of a work product?

A. Requirements documentation

B. Interview questions and notes

C. Meeting agendas and minutes

D. Presentation slides

View answer

Correct Answer: C

Question #30

You are the business analyst for your organization. On your current project you'll be using the change-driven approach for defining requirements and gathering feedback. Which of the following statements best describes the change-driven approach?

A. The change-driven approach favors defining requirements through experimentation

B. The change-driven approach does not define the requirements until after a solution for the problem has been identified

C. The change-driven approach favors defining requirements standardized templates

D. The change-driven approach favors defining requirements through team interaction

View answer

Correct Answer: D

Question #31

When is stakeholder analysis performed?

A. As soon as the project charter is created

B. As soon as the project sponsor is named

C. As soon as a business need is identified

D. As soon as a business solution is identified

View answer

Correct Answer: A

Question #32

You are preparing a business case for your organization to determine the justification of the costs of the solution in relation to benefits the solutions will bring the organization. You need four inputs to complete this process. Which one of the following is not an input that will help you write the business case?

A. Feasibility study

B. Stakeholder concerns

C. Assumptions and constraints

D. Business need

View answer

Correct Answer: D

Question #33

You are the business analyst for the YGT Organization. You have just completed a capabilities gap assessment and have determined that your organization does not have the necessary resources and technology to seize a business opportunity. What is the most likely course of action for the organization?

A. Hire additional resources

B. Launch a new project

C. Hire contractors to complete the project work

D. Move onto the next opportunity

View answer

Correct Answer: C

Question #34

You are the business analyst for your organization and are coaching Roberta on how business analysis works. Roberta is confused about what a business analysis methodology is during the business analysis planning and monitoring phase of the business analysis duties. What is a methodology?

A. A methodology is a formalized and repeatable business analysis approach

B. A methodology is a short term endeavor to create a unique product or service

C. A methodology is an approach that the business analyst believes will work but it has not been proven to work yet in the business analysis domain

D. A methodology is a formalized plan that describes how the business analyst will complete the elicitation of requirements

View answer

Correct Answer: A

Question #35

You are the business analyst for the TGH Organization and are determining if you should buy or build a solution for your company. You have determined that you can create the in-house solution for $78,000 with a monthly support cost of $8,765. A vendor can create the solution for $61,000 with a monthly support costs of $7,990. How long will it take your company to break even if you choose the internal solution versus the vendor's solution?

A. 36 months

B. 12 months

C. 6 months

D. 22 months

View answer

Correct Answer: D

Question #36

You are the business analyst for your organization. Management realizes that a proposed solution has risks that may cause the entire project to fail. They would like you to prioritize the requirements with maximum risks first so that if the project fails, there is little loss of capital in the project implementation. What requirements prioritization approach is management asking you to create in this instance?

A. Implementation difficulty

B. Business or technical risk

C. Likelihood of success

D. Relationship to other requirements

View answer

Correct Answer: C

Question #37

You are the business analyst for your organization. Management has asked that you create a stakeholder map as part of the conduct stakeholder analysis process. What is a stakeholder map?

A. A stakeholder map is a visual diagram that shows the connection among positive and negative stakeholder

B. A stakeholder map is a visual diagram that illustrates where the stakeholders are geographically located

C. A stakeholder map is a visual diagram that depicts the stakeholders' actions as responsible, accountable consult, and inform

D. A stakeholder map is a visual diagram that depicts the relationship of the stakeholders to the solution and to one another

View answer

Correct Answer: A

Question #38

Which conduct stakeholder analysis technique identifies stakeholder roles that may serve as a useful starting point for identifying actors and roles?

A. Scope modeling

B. Requirements workshops

C. Scenario and uses cases and user stories

D. Interviews

View answer

Correct Answer: B

Question #39

Your organization completes software development for other companies as its core business. Management would like to streamline the requirements gathering processes as many of the projects your company do are similar in nature. What approach could you as a business analyst do to help streamline the requirements gathering process for your organization?

A. Implement a requirements re-use repository

B. Implement project template

C. Implement a requirements gathering form

D. Implement scope solution models

View answer

Correct Answer: A

Question #40

You are coaching Marcy, a new business analyst for your organization, on business analysis processes. Marcy is concerned about the define solution scope process, especially the implementation approach element. Which of the following statements best defines the implementation approach element for Marcy?

A. The implementation approach is described in terms of the major features and functions that are to be included

B. The implementation approach defines major business and technical dependencies that impose constraints to the effort to deploy the solution

C. The implementation approach describes the new capabilities required to meet the business need

D. The implementation approach describes how the chosen solution approach will deliver the solution scope

View answer

Correct Answer: D

Question #41

You are the business analyst for your organization. Management has asked that in the business case you're creating that you also include the projected costs and benefits to be realized and how those and benefits will be assessed and evaluated. What term matches management's request?

A. Cost-benefits justification

B. Risk assessment

C. SWOT analysis

D. Results measurements

View answer

Correct Answer: B

Question #42

Gary is the business analyst for his organization. He has realized that he has overlooked a key group of stakeholders during the conduct stakeholder analysis process. What is the danger in overlooking a key set of stakeholders?

A. The newly identified stakeholders will now have to pay for any requirements they want to add to the requirements

B. The newly identified stakeholders will need to spend extra time to learn about the project and how it will affect them

C. The newly identified stakeholders will be excluded from decisions that affect the deliverables that have already been created in the project

D. The newly identified stakeholders may have requirements that require additions to the project or may nullify other requirements already in the project

View answer

Correct Answer: D

Question #43

Rachel is writing the business case for her organization. As she's completing this process Rachel is concerned that she's including all the correct information for management. Which one of the following should Rachel not include in her business case?

A. Time to break even

B. Opportunities to prioritize requirements

C. Follow-on opportunities

D. Qualitative and quantitative benefits

View answer

Correct Answer: C

Question #44

Your organization uses the MoSCoW approach to requirements prioritization. What does MoSCoW mean?

A. Must, Should, Could, Would

B. Must, Should, Could, Won't

C. Mission, Schedule, Cost, Willingness

D. Must not, Should not, Could not, Will not

View answer

Correct Answer: A

Question #45

What business analysis plan defines the process to be followed in managing the solution scope and requirements?

A. Requirements management plan

B. Scope management plan

C. Change management plan

D. Project management plan

View answer

Correct Answer: D

Question #46

You are the business analyst for your organization. You are currently working with Susan on creating a model as part of the specify and model requirements process. Susan doesn't understand why you need a model. You explain to Susan that a model is just a simplified representation of a complex reality that is useful for understanding that reality and making decisions regarding it. In fact, you tell Susan, model can do all of the following except one option. Choose the option that model cannot do?

A. Define the resources that will be needed on the project team

B. Define boundaries for the business domain

C. Describe a situation or problem

D. Describe thought processes and action flows

View answer

Correct Answer: D

Question #47

Management would like you to front-load the requirements with the most risk requirements. Why would management prefer the risky requirements first in the prioritization?

A. So if the risk comes true the project will fail will little investment in the work

B. So if the risk comes true then the project manager can mitigate the risk event

C. So if the risk comes true they'll receive the reward as soon as possible

D. So if the risk comes true then there's ample time to correct the problem

View answer

Correct Answer: D

Question #48

You are the business analyst for your organization and are working with Sally, a project manager, for your organization. You and Sally are determining the cost of the labor, materials, equipment, and facilities in order to achieve the different solutions that have been proposed for an identified problem. What is this process called?

A. Cost budgeting

B. Expert judgment

C. Rough order of magnitude cost estimating

D. Scoping the project costs

View answer

Correct Answer: B

Question #49

You are the business analyst for your organization. You are currently writing the business goals and objectives as part of the elements for the define business process. Which one of the following statements best describes the business goals and objectives element?

A. They describe the processes the solution will need to improve for the project to be successf ul

B. They describe all of the positive benefits in ratio to the risk and costs of the project

C. They describe all of the required work the project will need to complete in order to reach its objectives

D. They describe the ends that the organization is seeking to achieve

View answer

Correct Answer: B

Question #50

There are four inputs to the plan business analysis activities. Which one of the following is not an input to the plan business analysis activities process?

A. List of identified risks

B. Organizational process assets

C. Business analysis approach

D. Stakeholder list, roles, and responsibilities

View answer

Correct Answer: A

Question #51

You are currently working on creating the activity list for an initiative in your organization. What characteristic must be assigned to each task in your task list?

A. Procurement needs

B. Roles and responsibilities

C. Unique number

D. Risk level

View answer

Correct Answer: A

Question #52

You are working with Tom, a key stakeholder, in your business analysis duties. Tom is asking you about the desired outcome for current business opportunity. Which one of the following is NOT an example of a desired outcome?

A. Implement new machinery to complete the work processes faster

B. Increase sales

C. Reduce costs

D. Reduce time to deliver a product or service

View answer

Correct Answer: A

Question #53

You are the business analyst for your organization. You are identifying new opportunities to improve upon your existing web services. Management is open to new opportunities as long as the changes do not take more than 60 days to implement. What type of a factor does the 60 day implementation represent?

A. Technical constraint

B. Schedule constraint

C. Business constraint

D. Assumption

View answer

Correct Answer: C

Question #54

You are the business analyst for your organization and are working on a solution that will connect several databases to a web application. You are concerned that the databases may not be operable with the software solution a programmer is recommending. What requirements elicitation technique can help you determine the interoperability of the software, the databases, and the web application?

A. Benchmarking

B. Interviews

C. Interface analysis

D. Usage considerations

View answer

Correct Answer: D

Question #55

You have completed the requirements documentation and the stakeholders have signed off on the requirements. Now the requirements are advancing into a project as your organization has chartered a project based on the identified requirements. What stakeholder is now responsible for assessing the solution scope to determine the project scope?

A. Project sponsor

B. Project manager

C. Business analyst

D. Key stakeholders

View answer

Correct Answer: A

Question #56

You are the business analyst for a large project that will create new software for the entire organization. This new software will affect all of the administrative assistants in the organization schedule meetings, reserve facilities, and share calendars. There are approximately 2,400 administrative assistants in your organization and not all of these people can attend requirements gathering workshops. What approach can you use to manage and gather requirements from these 2,400 administrative assistants?

A. You can meet with a small group of administrative assistants and assume their requirements are reflective of the remaining group of administrative assistants

B. You will need to meet with all of the administrative assistants as part requirements elicitati on

C. You can meet with a small group of administrative assistants that will serve as representatives for the remaining administrative assistants

D. You can meet with the administrative assistants' managers

View answer

Correct Answer: C

Question #57

Enterprise analysis provides many things for an organization. All of the following are tasks included in enterprise analysis except for which one?

A. Determine solution approach

B. Define business need

C. Assess capability gaps

D. Solution performance assessment

View answer

Correct Answer: A

Question #58

Gina has been asked to provide decision analysis for her solution scope. Which one of the following best describes the decision analysis technique?

A. Assessed to support benefit management, measurement, and reporting

B. Used to assess potential risks that may impact the solution and the cost and benefits associated with it

C. Forecasts the size of the investment required to deploy and operate the proposed solution

D. Cost-benefit analysis compares the cost of implementing a solution against the benefits gained

View answer

Correct Answer: C

Question #59

You are the business analyst for your organization and are working with Ralph who is also a business analyst at your company. You have moved one of the requirements higher in the prioritization of the requirements because it is needed to be implemented before some of the more important requirements are done. Ralph disagrees with your placement of the requirement because you are to rank the requirements based on their level of difficulty. Who is correct and why?

A. Ralph is correct because the requirements are always to be ranked by importance or business value

B. You are correct because the lower priority requirements must be completed before the higher priority requirements can be done

C. You are correct because you are the senior business analyst

D. Ralph is correct because the sequence of requirements is actually done with the project activity list

View answer

Correct Answer: C

Question #60

What is the term used to describe the cost of the solution after the solution has been implemented in production by a vendor?

A. Total ownership costing

B. Lifecycle maintenance fees

C. Sustainability fees

D. Total cost of ownership

View answer

Correct Answer: D

Question #61

Enterprise analysis creates just five outputs. Which one of the following is an output of the enterprise analysis tasks?

A. Assumptions and constraints

B. Stakeholder concerns

C. Solution performance assessment

D. Solution approach

View answer

Correct Answer: D

Question #62

All of the following stakeholders participate in the prioritization of requirements except for which one?

A. Implementation subject matter expert

B. Project team

C. Domain subject matter expert

D. Project manager

View answer

Correct Answer: B

Question #63

You are the business analyst for your organization. Management has asked that you create a model of the requirements so the stakeholders can better understand the requirements and the project as a whole. Which of the following statements best describes a model?

A. Models are slices of the project solution

B. Models simplify the requirements for common stakeholders

C. Models are statistics for the return on investment, time saved, and other mathematics

D. Models abstract and simplify reality

View answer

Correct Answer: D

Question #64

What plan will describe the stakeholder groups, communication needs, and the level of formality that is appropriate for the requirements?

A. Requirements management plan

B. Project management plan

C. Scope management plan

D. Business analysis communication plan

View answer

Correct Answer: D

Question #65

You are the business analyst for a smaller project where there are few requirements. Management would still like you to create a method to trace the few requirements for this project. What type of matrix would be best in this instance?

A. Roles and responsibility matrix

B. RACI matrix

C. Coverage matrix

D. Requirements trace matrix

View answer

Correct Answer: C

Question #66

You are the business analyst for your organization and have many solutions available to an identified problem. You would like a way to quickly and fairly determine which solution is the best choice for your organization. Which of the following approaches would allow you to determine the top-rated solutions for your organization?

A. Scoring system

B. Acceptance and evaluation criteria

C. Vendor assessment

D. Voting system

View answer

Correct Answer: A

Question #67

When an organization is using a change-driven approach to business analysis, how are communications managed?

A. Communications in a change-driven approach to business analysis focus more on the frequency of communication

B. Communications in a change-driven approach typically use face-to-face channels

C. Communications in a change-driven approach focus more on formal communications

D. Communications in a change-driven approach are all ad hoc

View answer

Correct Answer: A

Question #68

You are the business analyst for your organization. Management has asked that you create a method to store the project requirements including those under development, under review, and the requirements which have been approved. What is management asking you to create?

A. A change management system

B. A repository

C. A project scope statement

D. A requirements register

View answer

Correct Answer: B

Question #69

You are the business analyst for your organization and working with Tim to identify the assumptions within the business solution. Which one of the following is an assumption?

A. The vendor believes the hardware should arrive by December 1

B. The software must be compatible with Windows Vista

C. The software must cost less than $99 per license

D. The hardware must costs less than $450 per unit

View answer

Correct Answer: A

Question #70

You are working with Terry on the conduct stakeholder analysis task as part of the business analysis duties in your company. Terry wants to know why it's so important to identify stakeholders so early in the business analysis duties. Which one of the following statements best addresses the need to identify the stakeholders early on in the business analysis duties?

A. It's important to identify the stakeholders so the business analyst knows who to report to

B. It's important to identify the stakeholders so the business analyst knows who to bill for the project

C. It's important to identify the stakeholder so the business analyst can help ensure the timely delivery of the requirements deliverables

D. It's important to identify the stakeholders so the stakeholders know who the business analyst is

View answer

Correct Answer: C

Question #71

Nancy has asked you to trace a particular requirement for her. What does 'to trace a requirement' mean?

A. Tracing a requirement means to look at a requirement and the others to which it is related

B. Tracing a requirement means to look at a requirement and the others to which it is related

C. Tracing a requirement means to look at a requirement and the others to which it is related

D. Tracing a requirement means to track a requirements from its first identification all the way to its completion to see what issues, risks, costs, quality, and defects have surrounded the requirement

View answer

Correct Answer: B

Question #72

When do change requests generally increase in a project?

A. During the project's launch

B. Towards the beginning of the project

C. During the project scope management processes

D. Towards the end of the project

View answer

Correct Answer: D

Question #73

Ben is the business analyst for his organization. Ben is currently working on a solution to improve a laser printer. He has taken the laser printer apart, identified each component, and documented each component's purpose. What type of requirements organization is Ben doing in this scenario?

A. Process modeling

B. Data modeling

C. Functional decomposition

D. Scope modeling

View answer

Correct Answer: C

Question #74

Fred's organization is using a plan-driven approach for the business analysis deliverables. In this approach how will the requirements be captured?

A. Fred will use the appropriate documentation at the discretion of the business analysis team

B. Fred will use the project management information system

C. Fred will use whatever business analysis forms are most appropriate

D. Fred will use standardized templates

View answer

Correct Answer: D

Question #75

What part of defining the business needs process will evaluate the ends that the organization is seeking to achieve?

A. Business goals and objectives

B. Alternative identification

C. Solution assessment

D. Requirements

View answer

Correct Answer: A

Question #76

What type of a business analysis approach focuses on the rapid delivery of business value in short iterations?

A. Risk-driven

B. Change-driven

C. Risk-laden

D. Profit-driven

View answer

Correct Answer: B

Question #77

Wanda is the business analyst for her organization and she is currently working on the specify and model requirements process. One of the elements of this process is the documentation of the textual requirements. Wanda must describe the capabilities of the solution, any conditions that must exist for the requirements to operate, and what third component of the textual requirement?

A. Any constraints that may prevent the solution from fulfilling the requirement

B. Write in the active voice

C. Describe a situation or problem

D. Express only one requirement at a time

View answer

Correct Answer: A

Question #78

The business analysis approach generally defines all of the following attributes except for which one?

A. Requirements for solutions acceptance

B. Deliverables

C. Team roles

D. Analysis technique

View answer

Correct Answer: A

Question #79

Gary is the business analyst for his organization and he is preparing a presentation about the requirements for a large software development project. Before Gary makes the presentation what should he do as part of his preparation for the presentation?

A. Determine an appropriate format for the presentation

B. Confirm that he has the authority to host the presentation

C. Confirm that the stakeholders have signed off on the requirements

D. Hire a scribe to keep the minutes of the meeting

View answer

Correct Answer: A

Question #80

You are the business analyst for your organization and are creating the solution scope definition. Which of the following should be included in the solution scope definition?

A. Business case

B. Technical dependencies

C. Elicitation techniques

D. Organization readiness assessment

View answer

Correct Answer: B

Question #81

What business analysis element tries to identify as many potential options as possible to meet the business objectives and fill identified gaps in capabilities?

A. Ranking of approaches

B. Decision analysis

C. Documentation of assumptions and constraints

D. Alternative generation

View answer

Correct Answer: D

Question #82

Paul is the business analyst for his organization. He is examining a single solution to determine if the solution he and his team have identified carries enough business value to justify its implementation. What business analysis process is Paul performing in this scenario?

A. Define transition requirements

B. Assess proposed solution

C. Assess organizational readiness

D. Allocate requirements

View answer

Correct Answer: B

Question #83

You are the business analyst for your organization. Gary and Janet, two key stakeholders in the project, are in disagreement over a requirement for the type of software to be installed on the server your solution calls for. What must happen in this instance before formal approval can be offered?

A. The conflict will need to be resolved through research, resolution, or through a third-party mediation

B. Gary and Janet will need to determine who has seniority in the company to determine which requirement takes precedence

C. The conflict will need to be removed from the solution scope until Gary and Janet come to a solution

D. The business analyst will need to make a decision on which requirement is most appropriate

View answer

Correct Answer: A

Question #84

One of the processes within requirements analysis is to prioritize requirements. As a business analyst why would you ever want to prioritize requirements?

A. You may need to determine the cost of each requirement

B. You may need to determine the schedule for each requirement

C. You may need to determine which requirements are most critical so the analysis and implementation efforts focus on the most critical requirements

D. You may need to determine which requirements are most critical so additional risk analysis can be completed on those requirements

View answer

Correct Answer: C

Question #85

You are the business analyst for your organization and are working with Jennifer to conduct stakeholder analysis. You would like to create a RACI chart to help with the roles of the people involved in the stakeholder analysis process. Jennifer is not familiar with this chart and asks what does RACI mean. Which one of the following best describes the RACI chart in the conduct stakeholder analysis process?

A. It's a matrix that uses the Responsible, Accountable, Consult, and Inform tasks as part of the stakeholder analysis process

B. It's a role and responsibility chart that identifies when stakeholders are needed in the business analyst duties

C. It's a matrix that uses Role, Action, Consult, and Inform as part of the conduct stakeholder analysis process

D. It's a rule that the business analyst can use to identify all of the needed stakeholders: roles, actions, communications, and interest

View answer

Correct Answer: A

Question #86

You are the business analyst for your organization. Management wants you to prioritize the identified requirements by the requirements that have the highest likelihood of success. Why would management want you to prioritize the requirements with this factor even though some of the requirements may be difficult to implement?

A. They want a fast return on investment

B. They want to show early success in the implementation to the project stakeholders

C. They don't understand the requirements

D. They want to avoid penalties or fines due to a pending law

View answer

Correct Answer: B

Question #87

You are creating the solution scope for an identified problem in your organization. You are working with several stakeholders during this process including the domain subject matter expert, the implementation subject matter expert, the project manager, and the sponsor. Which of these stakeholders will be responsible for writing the project scope?

A. Domain subject matter expert

B. Business analyst

C. Project manager

D. Sponsor

View answer

Correct Answer: C

Question #88

You have identified a task in your task list that cannot be completed until the inspector for the project signs off on the initial deliverables. The inspector's signoff on the initial deliverables is called what?

A. Assumption

B. Dependency

C. Milestone

D. Constraint

View answer

Correct Answer: B

Question #89

Sally is the business analyst for her organization. Sally and her business analysis team is currently using a business analysis approach to determine what the competition of her organization is offering prospective clients. She is trying to identify solutions to increase revenue by remaining competitive with the competition. What business analysis approach is Sally and her business analysis team using?

A. Business rules analysis

B. Functional decomposition

C. Focus groups

D. Benchmarking

View answer

Correct Answer: D

Question #90

You need to identify assumptions as part of the assessment of capability gaps. Which of the following is an example of an assumption?

A. The project manager believes that her project team members can program in COBOL

B. All vendors must have security clearance

C. The software must be compatible with the current operating system

D. The risk in the project must be quantified

View answer

Correct Answer: A

Question #91

You are the business analyst for your organization and are to conduct stakeholder analysis. Which of the following statements best describes the conduct stakeholder analysis task?

A. This task identifies organizations and lines of business that may be affected by a proposed initiative or who share a common business need

B. This task identifies stakeholders who may be affected by a proposed initiative or who share a common business need

C. This task identifies the organizations that are likely affected by a problem that a project must solve

D. This task identifies the people who may be affected by a proposed initiative or who share a common business need

View answer

Correct Answer: B

Question #92

When can changes to requirements occur in a business analysis planning and monitoring assignment?

A. Change to requirements can occur any time before the project scope statement is created

B. Changes to requirements can occur at any time

C. Changes to requirements can occur any time after the project’s change control system has been enacted

D. Change to requirements can occur at any time before the key stakeholders approve the identified requirements

View answer

Correct Answer: B

Question #93

What does the T in SWOT analysis mean?

A. Trial

B. Threats

C. Test

D. Time

View answer

Correct Answer: B

Question #94

You are the business analyst for the NGQ Company. Management is concerned that their company is not able to meet an identified business need with their current existing structure, people, processes and technology. They've asked you to complete an analysis of their organization's ability to meet the identified business need. What business analysis process are you completing for your organization?

A. Determining the solution approach

B. Assessing the capability gaps

C. Requirements elicitation

D. Verifying the requirements

View answer

Correct Answer: B

Question #95

You are the business analyst for your organization and are working on prioritizing the project requirements. Management has asked you to prioritize the requirements based on the cost-benefit analysis for the requirements' value to the organization. What basis for prioritization are you using in this instance?

A. Business value

B. Stakeholder agreement

C. Likelihood of success

D. Urgency

View answer

Correct Answer: A

Question #96

You are the business analyst for your organization and management has asked that you identify opportunities to improve the operations of the business. You notice that some of the stakeholders use several pieces of software and several duplicate activities within each software package to generate data reports for customers. What type of recommendation can you make in regard to this observation?

A. You can address the automation of how the workers perform

B. You will need to perform active observation first to understand the processes in more detail

C. You can address the non-functional requirements of the activities

D. You will need to perform passive observation first to understand the processes in moredetail

View answer

Correct Answer: A

Question #97

You are the business analyst for your organization and are beginning the requirements analysis processes. Which one of the following statements best describes the requirements analysis processes?

A. It ensures that analysis and implementation efforts focus on the most critical requirements

B. It covers the definition of stakeholder requirements, which describe what a solution must be capable of doing

C. It defines all of the work, and only the required work, to complete the project objectives

D. It is conformity to requirements and a fitness for use

View answer

Correct Answer: B

Question #98

Management has asked you, a business analyst for your organization, to create the solution scope for an identified problem. In order to complete this task you'll need three elements. All of the following are elements you'll need in order to write the solution scope except for which one?

A. Work breakdown structure

B. Implementation approach

C. Solution scope definition

D. Dependencies

View answer

Correct Answer: A

Question #99

You are the business analyst for your organization and you are preparing the business case for a proposed solution. You need to include the management horizon in your business case. What is the management horizon?

A. It is the expected deliverables that will be beneficial for the organization

B. It is the point in time when the solution will be completed

C. It is the duration of each phase of the project until the solution earns a profit

D. It is the point in time for the solution to break even on cost and begin earning a profit

View answer

Correct Answer: D

Question #100

What two factors must the business analyst consider when conducting stakeholder analysis?

A. Politics and influence

B. Influence and attitude

C. Attitude and position

D. Position and politics

View answer

Correct Answer: B

Question #101

Donna is leading a brainstorming session for her organization. She has asked the participants in this group to come up with at least ten ideas for possible solutions to an identified problem. What is the problem with setting the goal as ten ideas for possible solutions in this session?

A. The goal should be to come up with as many solutions as possible, not just ten ideas

B. The goal should be to generate ten ideas within a set time period

C. The goal should be to come up with the best solution for the problem, not ten ideas

D. The goal should be to include everyone's input to the solutions

View answer

Correct Answer: A

Question #102

You are the business analyst for your organization and working with the stakeholders to prioritize the requirements. The stakeholders are concerned about the financial impact of the requirements should some of them fail during the implementation. You would like to rank the risk tolerance of the stakeholders based on their comments about the solution and the requirements. The following are the three categories of risk tolerance associated with the stakeholders except for which one?

A. Mitigation

B. Risk-aversion

C. Risk-seeking

D. Neutrality

View answer

Correct Answer: A

Question #103

What business analysis process ensures that requirements specifications and models meet the necessary standard of quality to allow them to be used effectively to guide further work?

A. Identify constraints and assumptions

B. Validate requirements

C. Verify requirements

D. Specify and model requirements

View answer

Correct Answer: C

Question #104

Paul has been asked to complete SWOT analysis for his solution scope. What does SWOT analysis mean?

A. Strengths, Weaknesses, Opportunities, Time

B. Stakeholder Weaknesses, Organizational Threats

C. Stakeholders Weaknesses, Organization, Threats

D. Strengths, Weaknesses, Opportunities, Threats

View answer

Correct Answer: D

Question #105

Which one of the following is an example of a non-negotiable demand by a stakeholder during the requirements prioritization session?

A. All requirements are ranked as high

B. Communication

C. All requirements are prioritized by cost-benefits ratio

D. Cost

View answer

Correct Answer: A

Question #106

You are the business analyst for your organization and are working with Virginia on the allocation of requirements for a new solution. You have assigned Virginia the task of breaking down the solution scope into smaller components for allocation. What technique have you asked Virginia to complete in this scenario?

A. Decision analysis

B. Business rules analysis

C. Process modeling

D. Functional decomposition

View answer

Correct Answer: D

Question #107

You are the business analyst for a large project in your organization. While your company prefers face-to-face communications there are many stakeholders located in different geographical locations. How can you still effectively serve as a business analyst when the stakeholders are not collocated?

A. You will need to travel on a regular rotation to each of the geographical locations to complete the business analyst duties

B. You will need to implement videoconferences

C. Add more business analysts in each of the geographical location

D. You will need the stakeholders to periodically gather in one locale

View answer

Correct Answer: B

Question #108

Which one of the following business analysis planning and monitoring techniques can be used to define and document the business analysis approach?

A. Process modeling

B. Structured walkthrough

C. Decision analysis

D. Control charts

View answer

Correct Answer: A

Question #109

Henry is the business analyst for his organization. Management has created a pre-determined budget of $450,000 for his solution. Henry has identified the project requirements but now wants to prioritize them based on timeboxing and budgeting. Henry examines the cost of the requirements and begins removing the requirements from the allowed list in order to meet the $450,000 budget. What timeboxing or budgeting approach is Henry using?

A. Parametric

B. All in

C. Selective

D. All out

View answer

Correct Answer: B

Question #110

You are hosting a collection of stakeholders from across the organization to identify the ideas and attitudes about your company's help desk. You want the stakeholders to honestly share their opinions about the help desk service so you can identify problems, solutions, and take actions to improve the service. What type of requirements elicitation activity is this?

A. Stakeholder analysis

B. Focus groups

C. Workshop

D. Root cause analysis

View answer

Correct Answer: B

Question #111

Which stakeholder must approve the business analysis approach to ensure that the business analysis approach is compatible with the other project activities?

A. Project sponsor

B. Project manager

C. Project customer

D. Change control board

View answer

Correct Answer: B

Question #112

You and Tom are writing the solution scope for a new project in your organization. You need to create a method to define what solution will and will not provide for the organization. What technique can you and Tom use to establish appropriate boundaries for the solution?

A. Interviews with the key stakeholders

B. User stories

C. Functional decomposition

D. Scope modeling

View answer

Correct Answer: D

Question #113

Your organization is trying to determine which one of two opportunities they will pursue. The Project A is worth $235,987 and Project B is worth $567,000 but carries significant risk. The organization elects to purse Project B and not Project

A. What is the opportunity cost in this scenario?

A. $331013

B. There is not enough information to know as the risk for Project B has not been quantified

C. $235,987

D. $567,000

View answer

Correct Answer: C

Question #114

You are the business analyst for the TGH Organization and are determining if you should buy or build a solution for your company. You have determined that you can create the in¬house solution for $78,000 with a monthly support cost of $8,765. A vendor can create the solution for $61,000 with a monthly support costs of $7,990. How long will it take your company to break even if you choose the internal solution versus the vendor's solution?

A. 36 months

B. 12 months

C. 6 months

D. 22 months

View answer

Correct Answer: D

Question #115

You are the business analyst for your organization. Management realizes that a proposed solution has risks that may cause the entire project to fail. They would like you to prioritize the requirements with maximum risks first so that if the project fails, there is little loss of capital in the project implementation. What requirements prioritization approach is management asking you to create in this instance?

A. Implementation difficulty

B. Business or technical risk

C. Likelihood of success

D. Relationship to other requirements

View answer

Correct Answer: B

Question #116

You are the business analyst for your organization. Management has asked that you create a stakeholder map as part of the conduct stakeholder analysis process. What is a stakeholder map?

A. A stakeholder map is a visual diagram that shows the connection among positive and negative stakeholder

B. A stakeholder map is a visual diagram that illustrates where the stakeholders are geographically located

C. A stakeholder map is a visual diagram that depicts the stakeholders' actions as responsible, accountable consult, and inform

D. A stakeholder map is a visual diagram that depicts the relationship of the stakeholders to the solution and to one another

View answer

Correct Answer: D

Question #117

Which conduct stakeholder analysis technique identifies stakeholder roles that may serve as a useful starting point for identifying actors and roles?

A. Scope modeling

B. Requirements workshops

C. Scenario and uses cases and user stories

D. Interviews

View answer

Correct Answer: C

Question #118

You are completing enterprise analysis. Management has asked you to create a document that will help them create a go/no go decision to invest and more forward with a proposed project. What document does management want you to create?

A. Feasibility study

B. Project scope

C. Solution scope

D. Business case

View answer

Correct Answer: D

Question #119

Some of the requirements in the solution must be completed because of laws and regulations in your industry. Management would like you, the business analyst, to rank the requirements according to the relevant laws. What type of requirements prioritization is management having you complete?

A. Regulatory ranking

B. Business value ranking

C. Constraint ranking

D. Risk ranking

View answer

Correct Answer: A

Question #120

The business analysis approach generally defines all of the following attributes except for which one?

A. Deliverables

B. Analysis technique

C. Team roles

D. Requirements for solutions acceptance

View answer

Correct Answer: D

Question #121

You are working with several business analysts to determine the solution approach for an identified problem. All of the following techniques are acceptable for identifying the solution approach except for which one?

A. Benchmarking

B. Decision analysis

C. Risk analysis

D. Brainstorming

View answer

Correct Answer: C

Question #122

You are the business analyst for your organization and are in the process of creating the solution approach for a technology problem. Which one of the following definitions best describes the solution approach?

A. It is the documentation and control of changes to the product scope as approved by the project stakeholders

B. Defines the general approach that will be taken to create or acquire new capabilities required to meet the business need

C. It is an uncertain event or condition that may have a positive or negative impact on the abilities of the chartered project

D. Decomposes the project scope into smaller deliverables; each deliverable is subdivided repeatedly until the deliverable cannot or should not be broken down any further

View answer

Correct Answer: B

Question #123

You are the business analyst for your organization. You are currently working with Steve on the organize requirements process. You and Steve have elected to use the user stories approach for this process. What is the user stories approach for requirements organization?

A. Stakeholders' experiences equate to the stakeholder requirements

B. Stakeholders are interviewed and their experiences are recorded to help identify the requir ements

C. Stakeholders' objectives are described to identify the requirements that the solution will need to support

D. Stakeholders are interviewed and their stories are recorded as part of the requirements

View answer

Correct Answer: C

Question #124

The business analysis approach generally defines all of the following attributes except for which one?

A. Deliverables

B. Requirements for solutions acceptance

C. Analysis technique

D. Team roles

View answer

Correct Answer: B

Question #125

Which one of the following terms is not a business analysis planning and monitoring approach?

A. Structured walkthroughs

B. Decision analysis

C. Requirements elicitation

D. Process modeling

View answer

Correct Answer: C

Question #126

What technique used during the manage business analysis performance process can help identify the underlying causes of failures or difficulties in accomplishing business analysis work?

A. Problem tracking

B. Pareto charts

C. Trend analysis

D. Root cause analysis

View answer

Correct Answer: D

Question #127

What document defines the business needs, identifies key stakeholders, and describes the positive impact the solution will provide on the key stakeholders?

A. Project charter

B. Project scope statement

C. Solution scope

D. Vision statement

View answer

Correct Answer: D

Question #128

Your organization is using a plan-driven approach to business analysis. What characteristic must be true of changes in the approach that your organization is using?

A. All the changes only occur if they are less than an agreed factor, such as ten percent of the solution's overall cost or a percentage of the project's schedule

B. All the changes only occur if they are less than ten percent of the solution's overall cost

C. All the changes only occur if they are genuinely necessary

D. Changes are generally not permitted in the plan-driven approach to business analysis

View answer

Correct Answer: C

Question #129

You are the business analyst for your organization and are preparing to complete the allocate requirements process. This process assigns stakeholder and solution requirements to solution components and to releases. One of the elements of this process is solution components. All of the following are solution components except for which one?

A. Assessment of proposed solution

B. Business processes to be performed and managed

C. Business policies and business rules

D. Software applications and application components used in the solution

View answer

Correct Answer: A

Question #130

You are the business analyst for your organization and you are completing the manage requirements traceability process. You are tracking the requirements to determine how the requirements are interrelated with one another and with the actual delivery of the project scope. There are actually three reasons why the business analyst should trace requirements. Which one of the following is not one of the three reasons why trace requirements is useful?

A. Impact analysis

B. Requirements coverage

C. Requirements allocation

D. Quality control

View answer

Correct Answer: D

Question #131

Ned is the business analyst for the NHQ Company. He is working with Stan on completing the requirements prioritization of all the identified requirements. Why would Stan and Ned complete requirements prioritization?

A. To determine which requirements should be completed first

B. To determine which requirements should not be completed at all

C. To determine which requirements carry the most risk

D. To determine who created what requirement based on their position in the organization

View answer

Correct Answer: A

Question #132

You are the business analyst for your organization. You are coaching Tom about the different approaches to business analysis. Which type of business analysis approach has the most business analysis work at the beginning of the project or during the start of a project phase?

A. Change-driven approach

B. Value-driven approach

C. Plan-driven approach

D. Requirements-driven approach

View answer

Correct Answer: C

Question #133

You are the business analyst for your organization. You are currently identifying opportunities for a customer to improve their business processes. The customer wants to streamline their business efforts either through new technologies, better processes, or a combination of both. The customer demands, however, that the solution should not cost more than $300,000 to implement and support for one year. What does the $300,000 represent?

A. Solution cost

B. Budget

C. Requirements

D. Constraint

View answer

Correct Answer: D

Question #134

You are the business analyst for your organization and are with another business analyst, Steve, on the requirements elicitation for a new solution. You warn Steve that you'll need to be tracing the requirements in an effort to prevent scope creep. What is scope creep?

A. The scope grows slightly larger as more requirements, often unneeded, are added to the sc ope

B. The scope slips on the schedule which in turn delays the project delivery date

C. Gold plating

D. The scope shifts from the original intent of the business case

View answer

Correct Answer: A

Question #135

What element of the plan business analysis process affects the business analysis duties that need to be performed?

A. The experience of the business analyst

B. The experience of the project manager

C. The expected completion date of the business analysis duties

D. The type of project or initiative

View answer

Correct Answer: D

Question #136

Holly's organization uses a plan-driven approach to business analysis. When it comes to communication in Holly’s organization what type of communication will likely be required?

A. Face-to-face

B. Chain of command

C. Formal

D. Ad hoc

View answer

Correct Answer: C

Question #137

Henry is the business analyst for the UUH Organization. Currently Henry is working on several work products as part of the requirements development process. He may need to share these work products with the stakeholders. Which of the following is not an example of a work product?

A. Requirements documentation

B. Interview questions and notes

C. Meeting agendas and minutes

D. Presentation slides

View answer

Correct Answer: A

Question #138

You are the business analyst for your organization. On your current project you'll be using the change-driven approach for defining requirements and gathering feedback. Which of the following statements best describes the change-driven approach?

A. The change-driven approach favors defining requirements through experimentation

B. The change-driven approach does not define the requirements until after a solution for the problem has been identified

C. The change-driven approach favors defining requirements standardized templates

D. The change-driven approach favors defining requirements through team interaction

View answer

Correct Answer: D

Question #139

Jane is the business analyst for her organization and she is completing passive observation to identify improvement opportunities in the workflow. She notices that some of the employees perform certain customer-facing activities in a different format than the other workers. Is this a problem that can be addressed as part of an improvement opportunity?

A. It can be a problem as customers could become confused or frustrated because of the different approaches to the work

B. It is not a problem unless there is a drop in sales so it should be left alone

C. It can be a problem as the enterprise environmental factors always call for consistency in all processes

D. It is not a problem unless the customer complains

View answer

Correct Answer: A

Question #140

You are the business analyst for your organization. A customer has approached your organization and is requesting that your company create new software for them that will help them collect customer information. In regard to enterprise analysis this business needs stems from which one of the following need generation approaches?

A. Bottom-up

B. External drivers

C. Middle management

D. Top-down

View answer

Correct Answer: B

Question #141

You are creating the solution scope for a proposed solution in your organization. You need to understand the scope of work that needs to be completed. You elect to identify the solution scope and then break the solution scope into smaller work products or deliverables. What technique are you using in this instance?

A. Interface analysis

B. Scope modeling

C. Vision statement creation

D. Functional decomposition

View answer

Correct Answer: D

Question #142

You are the business analyst for a solution that has 435 stakeholders. How many communication channels exist in this project?

A. 188,790

B. 189,225

C. 94,395

D. 435

View answer

Correct Answer: C

Question #143

You are the business analyst for your organization and you are completing the verify requirements process. There are eight characteristics each requirements should have: cohesive, complete, consistent, correct, and feasible. Which one of the following four is not a characteristic of a requirement?

A. Functional

B. Modifiable

C. Unambiguous

D. Testable

View answer

Correct Answer: A

Question #144

You are the business analyst for your organization. You are preparing the business needs documentation for a new solution to an identified problem. Parts of your input for this process are the business goals and objectives set by your organization. What approach can you use to assess the business goal and their validity and longevity?

A. Functional decomposition

B. POLDAT

C. SMART

D. Root cause analysis

View answer

Correct Answer: C

Question #145

You are the business analyst for your organization and are working on organizing the identified requirements for a new solution. Nancy, your assistant in this process, says that these requirements aren't very complex. You agree but add that it's this thing that makes the overall solution complex. What thing adds to the level of complexity among requirements?

A. Relationships among the requirements

B. Management in the project

C. Stakeholders in the project

D. Cost and schedule constraints

View answer

Correct Answer: A

Question #146

Paul is the business analyst for his organization. He is examining a single solution to determine if the solution he and his team have identified carries enough business value to justify its implementation. What business analysis process is Paul performing in this scenario?

A. Assess organizational readiness

B. Define transition requirements

C. Allocate requirements

D. Assess proposed solution

View answer

Correct Answer: D

Question #147

You are the business analyst for a large project for your organization. Your project has 65 stakeholders and this will greatly increase the complexity of the communication in this project. To demonstrate how complex this project and its communication will be, you show the management the number of communication channels in this project. How many channels exist in this project based on the number of stakeholders?

A. 2080

B. 4160

C. 4225

D. 65

View answer

Correct Answer: A

Question #148

- (Topic 1) You are the business analyst for your organization and you are completing the manage requirements traceability process. You are tracking the requirements to determine how the requirements are interrelated with one another and with the actual delivery of the project scope. There are actually three reasons why the business analyst should trace requirements. Which one of the following is not one of the three reasons why trace requirements is useful?

A. Impact analysis

B. Requirements coverage

C. Requirements allocation

D. Quality control

View answer

Correct Answer: D

Question #149

- (Topic 1) The business analysis approach generally defines all of the following attributes except for which one?

A. Deliverables

B. Analysis technique

C. Team roles

D. Requirements for solutions acceptance

View answer

Correct Answer: D

Question #150

- (Topic 1) What does the T in SWOT analysis mean?

A. Trial

B. Threats

C. Test

D. Time

View answer

Correct Answer: B

Question #151

- (Topic 1) Jane is the business analyst for her organization and she is completing passive observation to identify improvement opportunities in the workflow. She notices that some of the employees perform certain customer-facing activities in a different format than the other workers. Is this a problem that can be addressed as part of an improvement opportunity?

A. It can be a problem as customers could become confused or frustrated because of the different approaches to the wor

B. It is not a problem unless there is a drop in sales so it should be left alon

C. It can be a problem as the enterprise environmental factors always call for consistency in all processe

D. It is not a problem unless the customer complain

E. If Jane has not noticed the customers complaining then the process should be left alon

View answer

Correct Answer: A

Question #152

- (Topic 1) Ben is the business analyst for his organization. Ben is currently working on a solution to improve a laser printer. He has taken the laser printer apart, identified each component, and documented each component's purpose. What type of requirements organization is Ben doing in this scenario?

A. Process modeling

B. Data modeling

C. Functional decomposition

D. Scope modeling

View answer

Correct Answer: C

Question #153

- (Topic 1) What business analysis element tries to identify as many potential options as possible to meet the business objectives and fill identified gaps in capabilities?

A. Ranking of approaches

B. Decision analysis

C. Documentation of assumptions and constraints

D. Alternative generation

View answer

Correct Answer: D

Question #154

- (Topic 1) When can changes to requirements occur in a business analysis planning and monitoring assignment?

A. Change to requirements can occur any time before the project scope statement is create

B. Changes to requirements can occur at any tim

C. Changes to requirements can occur any time after the project's change control system has been enacte

D. Change to requirements can occur at any time before the key stakeholders approve the identified requirement

View answer

Correct Answer: B

Question #155

- (Topic 1) You are the business analyst for your organization. A customer has approached your organization and is requesting that your company create new software for them that will help them collect customer information. In regard to enterprise analysis this business needs stems from which one of the following need generation approaches?

A. Bottom-up

B. External drivers

C. Middle management

D. Top-down

View answer

Correct Answer: B

Question #156

- (Topic 1) You are creating the solution scope for a proposed solution in your organization. You need to understand the scope of work that needs to be completed. You elect to identify the solution scope and then break the solution scope into smaller work products or deliverables. What technique are you using in this instance?

A. Interface analysis

B. Scope modeling

C. Vision statement creation

D. Functional decomposition

View answer

Correct Answer: B

Question #157

- (Topic 1) Holly's organization uses a plan-driven approach to business analysis. When it comes to communication in Holly's organization what type of communication will likely be required?

A. Face-to-face

B. Chain of command

C. Formal

D. Ad hoc

View answer

Correct Answer: D

Question #158

- (Topic 1) You are the business analyst for your organization and are to conduct stakeholder analysis. Which of the following statements best describes the conduct stakeholder analysis task?

A. This task identifies organizations and lines of business that may be affected by a proposed initiative or who share a common business nee

B. This task identifies stakeholders who may be affected by a proposed initiative or who share a common business nee

C. This task identifies the organizations that are likely affected by a problem that a project must solv

D. This task identifies the people who may be affected by a proposed initiative or who share a common business nee

View answer

Correct Answer: C

Question #159

- (Topic 1) Your organization completes software development for other companies as its core business. Management would like to streamline the requirements gathering processes as many of the projects your company do are similar in nature. What approach could you as a business analyst do to help streamline the requirements gathering process for your organization?

A. Implement a requirements re-use repository

B. Implement project template

C. Implement a requirements gathering form

D. Implement scope solution models

View answer

Correct Answer: B

Question #160

- (Topic 1) You are hosting a collection of stakeholders from across the organization to identify the ideas and attitudes about your company's help desk. You want the stakeholders to honestly share their opinions about the help desk service so you can identify problems, solutions, and take actions to improve the service. What type of requirements elicitation activity is this?

A. Stakeholder analysis

B. Focus groups

C. Workshop

D. Root cause analysis

View answer

Correct Answer: A

Question #161

- (Topic 1) You are the business analyst for your organization. Management has asked that in the business case you're creating that you also include the projected costs and benefits to be realized and how those and benefits will be assessed and evaluated. What term matches management's request?

A. Cost-benefits justification

B. Risk assessment

C. SWOT analysis

D. Results measurements

View answer

Correct Answer: A

Question #162

- (Topic 1) Henry is the business analyst for his organization. Management has created a pre-determined budget of $450,000 for his solution. Henry has identified the project requirements but now wants to prioritize them based on timeboxing and budgeting. Henry examines the cost of the requirements and begins removing the requirements from the allowed list in order to meet the $450,000 budget. What timeboxing or budgeting approach is Henry using?

A. Parametric

B. All in

C. Selective

D. All out

View answer

Correct Answer: B

Question #163

- (Topic 1) Gary is the business analyst for his organization. He has realized that he has overlooked a key group of stakeholders during the conduct stakeholder analysis process. What is the danger in overlooking a key set of stakeholders?

A. The newly identified stakeholders will now have to pay for any requirements they want to add to the requirement

B. The newly identified stakeholders will need to spend extra time to learn about the project and how it will affect the

C. The newly identified stakeholders will be excluded from decisions that affect the deliverables that have already been created in the project

D. The newly identified stakeholders may have requirements that require additions to the project or may nullify other requirements already in the projec

View answer

Correct Answer: D

Question #164

- (Topic 1) Your organization is trying to determine which one of two opportunities they will pursue. The Project A is worth $235,987 and Project B is worth $567,000 but carries significant risk. The organization elects to purse Project B and not Project

A. What is the opportunity cost in this scenario?

A. $331013

B. There is not enough information to know as the risk for Project B has not been quantifie

C. $235,987

D. $567,000

View answer

Correct Answer: B

Question #165

- (Topic 1) When an organization is using a change-driven approach to business analysis, how are communications managed?

A. Communications in a change-driven approach to business analysis focus more on the frequency of communicatio

B. Communications in a change-driven approach typically use face-to-face channel

C. Communications in a change-driven approach focus more on formal communication

D. Communications in a change-driven approach are all ad ho

View answer

Correct Answer: D

Question #166

- (Topic 1) Rachel is writing the business case for her organization. As she's completing this process Rachel is concerned that she's including all the correct information for management. Which one of the following should Rachel not include in her business case?

A. Time to break even

B. Opportunities to prioritize requirements

C. Follow-on opportunities

D. Qualitative and quantitative benefits

View answer

Correct Answer: B

Question #167

- (Topic 2) You are completing the requirements for vendor selection and need to create a procurement form that will ask the vendor to provide only a price for commercial-off- the-shelf solution. What type of procurement form will you need to provide to the vendor?

A. Request for proposal

B. Purchase order

C. Request for information

D. Request for quote

View answer

Correct Answer: C

Question #168

- (Topic 2) The business analysis approach generally defines all of the following attributes except for which one?

A. Deliverables

B. Requirements for solutions acceptance

C. Analysis technique

D. Team roles

View answer

Correct Answer: A

Question #169

- (Topic 2) You are the business analyst for your organization. You are currently working with Susan on creating a model as part of the specify and model requirements process. Susan doesn't understand why you need a model. You explain to Susan that a model is just a simplified representation of a complex reality that is useful for understanding that reality and making decisions regarding it. In fact, you tell Susan, model can do all of the following except one option. Choose the option that model cannot do?

A. Define the resources that will be needed on the project team

B. Define boundaries for the business domain

C. Describe a situation or problem

D. Describe thought processes and action flows

View answer

Correct Answer: B

Question #170

- (Topic 2) Wanda is the business analyst for her organization and she is currently working on the specify and model requirements process. One of the elements of this process is the documentation of the textual requirements. Wanda must describe the capabilities of the solution, any conditions that must exist for the requirements to operate, and what third component of the textual requirement?

A. Write in the active voice

B. Express only one requirement at a time

C. Any constraints that may prevent the solution from fulfilling the requirement

D. Describe a situation or problem

View answer

Correct Answer: D

Question #171

- (Topic 2) Zoe is the business analyst for her organization. She is currently prioritizing the requirements based on the implementation difficulty of the requirements to help with the solution planning. Which of the following best describes the approach Zoe is taking with requirements prioritization?

A. The requirements are categorized by type of work, and then ranked within each category of ease of implementation to difficulty of implementatio

B. The requirements are ranked most difficult to easiest to implemen

C. The requirements are ranked from easiest to hardest to implemen

D. The requirements are categorized by the likelihood of management approving the requirem ent

View answer

Correct Answer: B

Question #172

- (Topic 2) Mary is the business analyst for your organization. She asks you what the purpose of the assess capability gaps task is. Which of the following is the best response to give Mary?

A. It identifies new capabilities required by the organization to meet the business nee

B. It identifies the causal factors that are contributing to an effect the solution will solv

C. It describes the ends that the organization wants to improv

D. It identifies the skill gaps in the existing resource

View answer

Correct Answer: A

Question #173

- (Topic 2) Jenni is the business analyst for the UHQ Organization. She is preparing to complete the conduct elicitation activity for her organization. Jenni can use all of the following techniques as part of this activity except for which one?

A. Requirements workshops

B. Document analysis

C. Interviews

D. Problem tracking

View answer

Correct Answer: C

Question #174

- (Topic 2) Enterprise analysis provides many things for an organization. All of the following are tasks included in enterprise analysis except for which one?

A. Determine solution approach

B. Define business need

C. Assess capability gaps

D. Solution performance assessment

View answer

Correct Answer: C

Question #175

- (Topic 2) You are creating a model that shows how data moves through a system. Each function that modifies the data in any manner is identified, decomposed to smaller levels, and the system is completely described from start to storage. What type of a modeling technique are you using in this scenario?

A. Functional decomposition

B. Data flow diagramming

C. Organization modeling

D. Work decomposition

View answer

Correct Answer: C

Question #176

- (Topic 2) Marcy is the business analyst for her organization. She is completing the business analysis task of defining the business needs. She has the business goals and objectives and the requirements stated documentation. What must she confirm about the requirements stated documentation before defining the business need based on her analysis?

A. The requirements must reflect actual business requirements, not a description of the solution

B. The requirements must contain no or little risk

C. The requirements must reflect proposed solutions as part of alternative identificatio

D. The requirements must be compatible with the refinement of the business goals and object ive

View answer

Correct Answer: A

Question #177

- (Topic 2) All of the following are techniques that can be used to specify or model requirements except for which one?

A. Organization modeling

B. Data modeling

C. Work breakdown structure creation

D. State diagrams

View answer

Correct Answer: D

Question #178

- (Topic 2) You are the business analyst for a large project for your organization. Your project has 65 stakeholders and this will greatly increase the complexity of the communication in this project. To demonstrate how complex this project and its communication will be, you show the management the number of communication channels in this project. How many channels exist in this project based on the number of stakeholders?

A. 2080

B. 4160

C. 65

D. 4225

View answer

Correct Answer: D

Question #179

- (Topic 2) You are the business analyst for your organization and are working with Sally, a project manager, for your organization. You and Sally are determining the cost of the labor, materials, equipment, and facilities in order to achieve the different solutions that have been proposed for an identified problem. What is this process called?

A. Cost budgeting

B. Expert judgment

C. Rough order of magnitude cost estimating

D. Scoping the project costs

View answer

Correct Answer: C

Question #180

- (Topic 2) You are the business analyst for your organization and are currently with several key stakeholders as part of the determination of which business analysis approach is most appropriate for the current project. Which one of the following is not a stakeholder that is considered when completing the business analysis planning and monitoring task to determine a business analysis approach?

A. Tester

B. Project manager

C. Regulator

D. Functional management

View answer

Correct Answer: B

Question #181

- (Topic 2) Martha is observing Sarah complete several complex steps as part of her business analysis requirements elicitation process. In this instance Martha working alongside Sarah is actually helping Sarah complete the work so that Martha can understand all of the steps Sarah must complete. What type of requirements elicitation technique is Martha using?

A. Progressive elaboration

B. Shadowing

C. Cross training requirements elicitation

D. Active observation

View answer

Correct Answer: A

Question #182

- (Topic 2) Herb is the business analyst for the HYY Organization. As Herb is completing the organize requirements process he recognizes that requirements typically need to answer one question for identification. What is the one interrogative that requirements should answer?

A. What

B. When

C. Why

D. How

View answer

Correct Answer: C

Question #183

- (Topic 2) What business analysis plan defines the process to be followed in managing the solution scope and requirements?

A. Requirements management plan

B. Scope management plan

C. Change management plan

D. Project management plan

View answer

Correct Answer: A

Question #184

- (Topic 2) Yolanda is the web designer for your company and you are the business analyst. You are working with Yolanda on a new website that your company will host. You'd like for her to create a mock-up of the website without spending much time on the actual workings behind the web interface. You'd like for her to show the customer how the website will look, some idea of the functionality of the website, and some basic graphics and colors so the customer can see the direction of the project. What type of

A. Mock-up prototype

B. Vertical prototype

C. Storyboard prototype

D. Horizontal prototype

View answer

Correct Answer: C

Question #185

- (Topic 2) You are the business analyst for a large project that will create new software for the entire organization. This new software will affect all of the administrative assistants in the organization schedule meetings, reserve facilities, and share calendars. There are approximately 2,400 administrative assistants in your organization and not all of these people can attend requirements gathering workshops. What approach can you use to manage and gather requirements from these 2,400 administrative ass

A. You can meet with a small group of administrative assistants and assume their requirements are reflective of the remaining group of administrative assistant

B. You will need to meet with all of the administrative assistants as part requirements elicitati o

C. You can meet with a small group of administrative assistants that will serve as representatives for the remaining administrative assistant

D. You can meet with the administrative assistants' manager

View answer

Correct Answer: C

Question #186

- (Topic 2) What is the purpose of the business case?

A. The business case helps the organization determine if they can justify the investment for the solutio

B. The business case helps the organization determine the duration and cost of the solutio

C. The business case helps the organization determine the cost of the solutio

D. The business case helps the organization determine if the solution is feasibl

View answer

Correct Answer: D

Question #187

- (Topic 2) The requirements elicitation process requires that the business analyst and team prepare forthe requirements elicitation activities. There are three specific inputs that the business analyst will need in preparing for the requirements elicitation. Which of the following is NOT one of the three inputs the business analyst will use as he prepares for requirements elicitation?

A. Solution scope

B. Change request

C. Business need

D. Stakeholder list

View answer

Correct Answer: D

Question #188

- (Topic 2) You are the business analyst for your organization and are working on a solution that will connect several databases to a web application. You are concerned that the databases may not be operable with the software solution a programmer is recommending. What requirements elicitation technique can help you determine the interoperability of the software, the databases, and the web application?

A. Benchmarking

B. Interviews

C. Interface analysis

D. Usage considerations

View answer

Correct Answer: A

Question #189

- (Topic 2) Gina has been asked to provide decision analysis for her solution scope. Which one of the following best describes the decision analysis technique?

A. Assessed to support benefit management, measurement, and reportin

B. Used to assess potential risks that may impact the solution and the cost and benefits associated with i

C. Forecasts the size of the investment required to deploy and operate the proposed solutio

D. Cost-benefit analysis compares the cost of implementing a solution against the benefits gaine

E. Financial analysis includes the use of financial models that estimate the market value of an organizational asse

View answer

Correct Answer: A

Question #190

- (Topic 2) What type of requirements elicitation technique is the Delphi Technique?

A. Survey

B. Workshop

C. Round table

D. Prototyping

View answer

Correct Answer: D

Question #191

- (Topic 2) Which one of the following is the most accurate definition of the solution scope?

A. Defines what must be delivered in order to meet the business nee

B. Determines the things that are believed to be true in the solution but they have not yet been proven to be tru

C. Determines if an organization can justify the investment required to deliver the proposed s olutio

D. Defines the business need, identified key stakeholders, describes the positive impact of the solutio

View answer

Correct Answer: B

Question #192

- (Topic 2) You are the business analyst for your organization. You are working with several IT professionals to determine all of the connected systems in your organization. You are creating a mapping of the servers, workstations, printers, and other connected devices and their purposes for an analysis of how information is input, processed, stored, and output from each system. What business analysis process are you completing?

A. Networking topology mapping

B. Data dictionary and glossary creation

C. Data flow diagram

D. Prototype

View answer

Correct Answer: C

Question #193

- (Topic 2) A business analyst is helping management determine which solution they should choose. As it happens that the organization can only choose one of the two solutions due to time and resource restrictions. Solution A worths $456,000 to the organization while solution B worths $565,000 to the organization. While solution A costs less, it is less risky and takes less time to complete so management elects to seize Solution

A. What is the opportunity cost?

A. $565,000

B. There is not enough information to know how much the solution will cost the organizatio

C. $109,000

D. $456,000

View answer

Correct Answer: A

Question #194

- (Topic 3) Which of the following establishes organizational checks and balances with a proper segregation of front, back, and middle office functions for effective risk management?

A. Risk response plan

B. Risk analysis

C. Risk management plan

D. Risk governance

View answer

Correct Answer: B

Question #195

- (Topic 3) Which of the following inputs of Monitor and Control Risks acquires information from performance measurements and evaluates it to provide variance analysis and forecasting?

A. Risk register

B. Work performance information

C. Performance report

D. Project management plan

View answer

Correct Answer: C

Question #196

- (Topic 3) Which of the following processes is used to make certain that the project team members are completing the project work according to the project plan?

A. Project time management

B. Project scope management

C. Quality management plan

D. Quality control

View answer

Correct Answer: D

Question #197

- (Topic 3) The ____, an output of the define scope process, does document the process and criteria for accepting completed products.

A. Statement of Work

B. Contract

C. Project scope statement

D. Project management plan

View answer

Correct Answer: A

Question #198

- (Topic 3) Which of the following process models needs to complete each set of tasks in one phase before moving into the next phase in a project development life cycle?

A. Procedural model

B. Evolutionary model

C. Spiral model

D. Waterfall model

View answer

Correct Answer: A

Question #199

- (Topic 3) Which of the following compares two or more systems, states, services, products, or things to determine the best viable choice?

A. Benchmarking

B. Risk Identification

C. Risk analysis

D. Cost-benefit analysis

View answer

Correct Answer: C

Question #200

- (Topic 3) Which of the following component of the communication model is responsible for transferring the message between two or more entities?

A. Sender

B. Medium

C. Decoder

D. Receiver

View answer

Correct Answer: A

Question #201

- (Topic 3) Which of the following document is created first after project is awarded and statement of work is handed over to the project manager?

A. Work breakdown structure (WBS)

B. WBS dictionary

C. Project scope statement

D. Project charter

View answer

Correct Answer: D

Question #202

- (Topic 3) Which of the following meeting brings all of the potential vendors together to discuss the statement of work and the request for proposal?

A. Contract bidding meeting

B. Status meeting

C. Qualified vendors meeting

D. Bidders conference

View answer

Correct Answer: C

Question #203

- (Topic 3) Which of the following processes is used by organizations to set the risk tolerance, identify the potential risks, and prioritize the tolerance for risk?

A. Risk communication

B. Risk identification

C. Risk analysis

D. Risk management

View answer

Correct Answer: D

Question #204

- (Topic 3) Which of the following directs the improvement efforts to those areas that will have the biggest impact?

A. Flowchart

B. Gantt chart

C. Pareto diagram

D. User Documentation

View answer

Correct Answer: A

Question #205

- (Topic 3) Which of the following is a procurement document?

A. Project Work Breakdown Structure

B. Project charter

C. Vision document

D. Invitation for bid

View answer

Correct Answer: C

Question #206

- (Topic 3) The business process model is also known as _________.

A. Organization model

B. Activity model

C. Relational model

D. Data flow model

View answer

Correct Answer: D

Question #207

- (Topic 3) Which of the following is a flowchart that shows all the processes and the interfaces that interact with the project processes?

A. Process configuration

B. Pareto chart

C. Control chart

D. Quality baseline

E. RACI chart

View answer

Correct Answer: A

Question #208

- (Topic 3) Which of the following is the comparison of planned project results with actual project results?

A. Variance analysis

B. Cost-benefit analysis

C. Statistical Sampling

D. Trend analysis

View answer

Correct Answer: B

Question #209

- (Topic 3) As a program manager, you decided to overlap two phases of your program. Which of the following terms best describe your act?

A. Lead time

B. Rolling

C. Fast tracking

D. Crashing

View answer

Correct Answer: D

Question #210

- (Topic 3) You have identified several stakeholders that you believe are kinesthetic learners. Which statement best describes the kinesthetic learning approach?

A. The learners learn best by reading and ponderin

B. The learners learn best be experiencing the topi

C. The learners learn best by seeing the topic in a model or through storyboard

D. The learners are not interested in the topic unless they can immediately apply it to their lives or job

View answer

Correct Answer: D

Question #211

- (Topic 3) Which one of the following diagrams when properly laid out is always laid in a left to right display to properly reflect the chronology of all project work?

A. Influence diagram

B. Project schedule network diagram

C. Arrow diagramming method

D. Time-scaled schedule network diagram

View answer

Correct Answer: B

Question #212

- (Topic 3) Which of the following techniques involves determining and documenting the variance between business requirements and current capabilities?

A. Risk analysis

B. Schedule analysis

C. GAP analysis

D. Cost benefit analysis

View answer

Correct Answer: D

Question #213

- (Topic 3) Which of the following phases is the first step towards creating a business continuity plan?

A. Business Continuity Plan Development

B. Scope and Plan Initiation

C. Business Impact Assessment

D. Plan Approval and Implementation

View answer

Correct Answer: C

Question #214

- (Topic 3) Which of the following is derived from a schedule model to meet the project execution plan and achieve management approval for use as a baseline?

A. Updating

B. Impacts

C. Baseline schedule

D. Dumping

View answer

Correct Answer: D

Question #215

- (Topic 3) Which of the following are directed conversations for gathering ideas, opinions about a product, service, problem, or opportunity?

A. Interviews

B. Group discussions

C. Feedback loops

D. Focus groups

View answer

Correct Answer: B

Question #216

- (Topic 3) Which of the following defines how the project will be estimated, budgeted, and how changes to cost will be managed?

A. Cost management plan

B. Cost variance reports

C. Control chart

D. Coercive power

View answer

Correct Answer: A

Question #217

- (Topic 3) ____ is a process to determine the completeness of the project work and to gain the customer's acceptance to move the project forward.

A. Phase gate review

B. Inspection of key results

C. Verify scope

D. Quality control

View answer

Correct Answer: A

Question #218

- (Topic 3) Which of the following diagrams is used to display sensitivity analysis data?

A. Decision tree

B. Ishikawa

C. Influence

D. Tornado

View answer

Correct Answer: A

Question #219

- (Topic 1) What is the term used to describe the cost of the solution after the solution has been implemented in production by a vendor?

A. Total ownership costing

B. Lifecycle maintenance fees

C. Sustainability fees

D. Total cost of ownership

View answer

Correct Answer: D

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