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Question #1
A project manager prefers to have immediate contact with team members because it allows for faster response times and more interactive discussions. Which of the following communication methods should the project manager use?
A. Synchronous
B. Informal
C. Asynchronous
D. Formal
View answer
Correct Answer: A

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Question #2
A project team was instructed to refurbish old desktops. The following provides the details of the issues observed: Which of the following issues should be addressed FIRST?
A. Replace missing peripherals because this process can be easy and less costly
B. An old operating system issue has the most amount of occurrences
C. Damage to the monitor has the highest percentage
D. Address each issue as discovered to avoid rework
View answer
Correct Answer: C
Question #3
Which of the following activities would a project manager perform during the closing phase? (Select THREE).
A. Lessons learned
B. Risk analysis
C. Removing resources
D. Acquiring resources
E. Statement of work sign-off
F. Stakeholder analysis
G. Removing access
View answer
Correct Answer: A
Question #4
Which of the following would be MOST beneficial to do before a call to ensure all meeting items are addressed and the correct participants attend?
A. Assign action items to attendees
B. Distribute an agenda
C. Email the minutes from the previous meeting
D. Schedule a convenient time
View answer
Correct Answer: B
Question #5
As part of the planning phase, a PM has defined tasks, durations, resources, and costs. Which of the following is the NEXT step in the process?
A. Update the work breakdown structure
B. Review the backlog
C. Seek baseline approval
D. Establish the resource pool
View answer
Correct Answer: C
Question #6
A project manager is monitoring team performance by comparing committed versus completed work. The project manager creates the following: Which of the following most likely represents the number of items in the backlog? The number of items in the backlog can be determined by looking at the ''Commitment'' column for each sprint in the provided chart. For Sprint 5, there is a commitment of completing 23 items, which is the highest among all sprints. This indicates that there are at least 23 items in the bac
A. 3
B.
C. 0
D. 5
View answer
Correct Answer: A
Question #7
By developing a project schedule, a PM has already validated the constraints, outlined the duration of the tasks and the phases, and confirmed the proper sequence and flow of the project. Which of the following activities still needs to be performed to complete the schedule?
A. Allocate resources
B. Determine the project budget
C. Develop a communication plan
D. Establish baselines
View answer
Correct Answer: D
Question #8
Which of the following should occur when implementing an IT infrastructure change that takes risks into consideration?
A. Approving the change request
B. Developing a rollback plan
C. Gathering necessary resources
D. Defining requirements
View answer
Correct Answer: B
Question #9
A PM in a matrix organizational structure has team members who do not have adequate time to dedicate to project activities. Which of the following should the PM do to improve the team members' availability?
A. Require overtime for assignments
B. Conduct training on time management
C. Negotiate with functional managers
D. Recruit additional team members
View answer
Correct Answer: C
Question #10
While working with a contractor, the project manager identified a communication conflict. The contractor did not agree that there was an issue. Which of the following should the project manager and contractor review? The project manager and contractor should review the vendor rules of engagement, which are the guidelines and expectations for the communication and interaction between the project team and the contractor. The vendor rules of engagement can help to prevent or resolve communication conflicts by
A. cope of work
B. equest for proposal
C. endor rules of engagement
D. roject schedule
View answer
Correct Answer: C
Question #11
Due to budgetary and time constraints, a PM scheduled a meeting with all stakeholders during the planning phase to review the requirements and come to an agreement on the minimum viable product that would be acceptable. Which of the following would be used to document this input?
A. Project change management plan
B. Project management plan
C. Project transition plan
D. Project communication plan
View answer
Correct Answer: B
Question #12
Which of the following is a web template that is used to create websites?
A. ERP
B. CRM
C. EDRMS
D. CMS
View answer
Correct Answer: D
Question #13
A project manager is assigned to a large, complex project that is very new to the organization. Because of huge expenditures, the project cannot be cancelled after it starts. Which of the following is most important for the project manager to do FIRST?
A. Carefully select the vendor
B. Identify and evaluate risks
C. Establish change management procedures
D. Evaluate the resource pool
View answer
Correct Answer: B
Question #14
After a release, the project sponsor received an escalation from an executive about the extension of the downtime after the scheduled window. Which of the following should be added to the issue log?
A. Continuous integration
B. Rollback plan
C. Customer notification
D. Automated testing
View answer
Correct Answer: B
Question #15
A hurricane delays the shipment of critical equipment for a project. Which of the following is BEST to use to document the effects of this delay?
A. Issue log
B. Gantt chart
C. Milestone chart
D. Change control log
View answer
Correct Answer: D
Question #16
A third party needs to perform a short-term task for which the duration cannot be accurately estimated and the cost cannot be calculated in advance. Which of the following should the project manager put in place before work begins?
A. Time and materials contract
B. Master service agreement
C. Fixed-price contract
D. Statement of work
E. Cost-plus agreement
View answer
Correct Answer: A
Question #17
A development team, which is working on a software project demonstrates software functionality 10 project stakeholder a week before the implementation date. Several stakeholders comment that the software does not meet the communicated expectations. Which of the following tools should the project manager use to validate the functionality?
A. roject status report
B. equirements Traceability Matrix
C. etect log
D. igned project charter
E. ork breakdown structure
View answer
Correct Answer: A
Question #18
A PM is responsible for implementing a new customer relationship management system and has learned that the sales organization is reluctant to utilize the new system. The organization's reluctance could jeopardize the success of the project. Which of the following steps should be taken to understand the adoption issues and gain organizational acceptance of the initiative? (Select TWO).
A. Train users on the proper use of the system
B. Escalate the issue to the CCB
C. Hold sessions to understand user challenges
D. Track system usage and report user activity
E. Log the issue in the project risk register
F. Create a memorandum of acceptable use
View answer
Correct Answer: C
Question #19
Which of the following key project elements is used to organize deliverables into manageable pieces to ensure the proper steps are executed and to achieve the project's core objectives?
A. WBS
B. RACI
C. RFP
D. PERT
View answer
Correct Answer: A
Question #20
A project manager has been assigned to a new project. During the planning phase, the project manager needs to get an understanding of the purpose of the project. Which of the following should the project manager do?
A. Collate the lessons learned
B. Perform a gap analysis
C. Review existing artifacts
D. Conduct a retrospective
View answer
Correct Answer: C
Question #21
An institution wants to implement software solutions to help manage the internal flow for formally responding in writing to citizens complaints. Which of the following solutions would be BEST?
A. Enterprise resource planning and end user applications
B. Electronic document and record management systems
C. Customer relationship management and databases
D. Content management and financial systems
View answer
Correct Answer: B
Question #22
A project team evaluated the performance of a new reporting systewm and thwe quanwtity of qu.erVies to bCe proceEssed dpuring plreudetermsined .timie sotamps. Which of the following is the current status of the process?
A. Based on the rule of seven, the process is under control
B. The amount of data is insufficient to determine if quality is low
C. The process is out of control and should be revised
D. The goal should be adjusted since most of the data points are close to the lower limit
View answer
Correct Answer: B
Question #23
A project manager was not part of a contract negotiation. The project manager is concerned that stakeholders will expect the project to achieve deliverables requested in the RFP Which of the following documents should the project manager produce FIRST to start communication about the boundaries of the project?
A. Milestone chart
B. Work breakdown structure
C. Project charter
D. Detailed scope statement
View answer
Correct Answer: C
Question #24
A developer recommends modifying an existing portion of code that is not part of the scope and is causing low performance on the current solution. Which of the following actions should the project manager most likely take? The project manager should ask the developer to create a change request, which is a formal document that describes the proposed change, its benefits, costs, risks, and impacts on the project scope, schedule, budget, and quality. A change request is the first step in the change control pro
A. sk a developer to create a change request
B. o nothing because recommendation is scope creep
C. sk a developer to implement the recommendation
D. ommunicate the change status
View answer
Correct Answer: A
Question #25
A project manager reviews a new project charter and notices that the project objective is similar to a project that was done in the past. Which of the following actions should the project manager take?
A. Review the existing artifacts and customize accordingly
B. Utilize the existing artifacts to manage the project
C. Ask the previous project manager for advice
D. Notify the sponsor that this project duplicates a prior project
View answer
Correct Answer: A
Question #26
Due to multiple changes, the sign-off for the project scope baseline is delayed. The project sponsor has restricted the budget for this project. Which of the following should the project manager MOST likely do to move forward?
A. Communicate with the affected stakeholders
B. Initiate a formal change request to modify the cost
C. Adjust the scope to stay within the cost
D. Set a new cost using a lightweight estimation method
View answer
Correct Answer: C
Question #27
During the testing phase of a project, the regression test fails due to a specific item that is disrupting the entire system. Which of the following documents should the project manager use to identify who requested this item? A traceability matrix is a document that maps the requirements of a project to the deliverables, test cases, and changes that are produced to meet those requirements. It helps the project manager to track the origin, status, and impact of each requirement throughout the project life c
A. ssue log
B. isk register
C. efect log
D. raceability matrix
View answer
Correct Answer: D
Question #28
A project manager realizes that a project will not be completed on time due to resource constraints. Which of the following actions should the project manager take NEXT?
A. Trigger the contingency plan and communicate with the stakeholders
B. Work with the functional managers to create a work-around
C. Submit a change request to the change control board
D. Transfer the risk by hiring a new vendor who was successful on a previous project
E. Set up an escalation meeting with the sponsor
View answer
Correct Answer: C
Question #29
While developing a project charter, a PM discovers that some of the legal requirements have not been addressed during the project concept preparation, which could result in significant financial penalties against the organization. The PM knows that implementation of appropriate changes is costly and will exceed the budget and scope of the project. Which of the following should the PM do FIRST?
A. Escalate the finding to the change control board
B. Add a risk to the risk register for validation
C. Consult the RACI matrix to identify ownership of the risk
D. Have a meeting with the project sponsor and main stakeholders
View answer
Correct Answer: D
Question #30
Someone claiming to be from a tax agency sent an email to a team member asking for access to the project repository. Which of the following BEST describes this scenario?
A. Social engineering
B. Phishing
C. Spoofing
D. Hacking
View answer
Correct Answer: B
Question #31
A company that is implementing an updated version of its main product hired a new project manager to lead the project. Prior to the start of the project, the sponsor asked the project manager to prepare a report on the defects found in the previous project to avoid a decrease in production. The report shows that the two main defects are related to cosmetic and physical damage to the product. Which of the following charts would BEST prioritize which defects to address?
A. Pareto
B. Run
C. Control
D. Histogram
View answer
Correct Answer: A
Question #32
A project manager has been very diligent in maintaining the version control for the documentation of requirements. Which of the following tools is the project manager using?
A. Multiauthoring software
B. Word processor
C. Real-time polling
D. Conferencing platforms
View answer
Correct Answer: A

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