DON'T WANT TO MISS A THING?

Certification Exam Passing Tips

Latest exam news and discount info

Curated and up-to-date by our experts

Yes, send me the newsletter

Salesforce ARC-801 Exam Questions and Answers 2024, Free PDF | SPOTO

The Salesforce ARC-801 Exam is designed to assess your expertise in Salesforce architecture and design. It is essential for individuals seeking to prove their skills in architecting complex Salesforce solutions. To effectively prepare for this challenging exam, using the right study materials, practice test, and exam questions is key. SPOTO provides a free PDF of exam questions and answers for the Salesforce ARC-801 Exam, helping candidates familiarize themselves with the question format and topics. Additionally, practice questions and exam dumps are available for thorough exam prep. By using these practice exam questions, you'll be able to test your knowledge and identify areas needing improvement. Ensure your success in passing the Salesforce ARC-801 exam by utilizing SPOTO's high-quality study resources and exam preparation tools.
Take other online exams

Question #1
Universal Containers (UC) is a global organisation that wants to establish a 628 Commerce site to meet changing customer expectationsand expand into new markets. These expectations include being able to self-serve 24x7 and get automated updates on orders. There are existing sales channels used at UC. Including a standard Sales team as well as a partner sales channel.The sales leader met with a Solution Architect and shared that they want to grow their digital capabilities over the next 2 years. Time is of t
A. Propose the introduction of B2B Commerce and CPQ to address the key areas of need such as global commerce, complex pricing, quoting and discounting needs; highlight the key features 6r>a the alignment of the features to the needs outlined
B. Propose a set of high-level design options with architecture diagrams depicting thepotential elements of a solution that would meet the needs of the enterprise, including pros and cons to help the stakeholders make final decisions
C. Recommend in iterative rollout strategy for one of the new geographies where B2B Commerce is first rolled out to secure first mover status, while theSolution Architect gathers more requirements around other capabilities and requirements, and then roll those out over subsequent phases
D. Recommend discovery meetings with additional stakeholders to gather information on the functional and technical requirement across the sales and other functional areas, then provide a recommendation based on information gathered to deliver an MVP
View answer
Correct Answer: C

View The Updated ARC-801 Exam Questions

SPOTO Provides 100% Real ARC-801 Exam Questions for You to Pass Your ARC-801 Exam!

Question #2
Ohana Cirrus (OC) has around 1,500 support agents working in its global support center operating 24/7 across multiple channels. This center handles around 30,000 cases per day. OC currently uses a custom-developed solution to manage customer complaints and is planning to replace it with a new Salesforce solution. The current system contains more than 250 million records including some still being processed.Which three recommendations should a Solution Architect suggest to migrate to the new application in t
A. se an interface to copy data from the legacy complaint system to Salesforce using a scheduled MuleSoft batch
B. igrate archived data to Heroku and active and semi-active data to Salesforce
C. igrate all complaint records m the Case object to provide a 360-degree customer view
D. se Deferred Sharing Calculations to avoid record sharing calculations during data migration
E. se an EU tool that uses the Salesforce Bulk API to migrate the data from the legacy system to the new system
View answer
Correct Answer: B, D, E
Question #3
Universal Containers (UC) has expanded rapidly in recent yean following a number of acquisitions. The new CMO wants to use all Leads from one of the acquired Salesforce orgs to luck-start a new targeted campaign in uC's mam Salesforce org. The acquired company would like to keep its Lead data because it enriches the Lead before it comes into Salesforce via third-party marketing tool and supports its direct sales channel. Beyond the Lead use case, both Salesforce orgs will remain completely independent from
A. Discuss a strategy that includes manually migrating all Leads from the sourceorg to the target org every day using data loader
B. Discuss a strategy between the source org and target org Sales teams on the criteria of Leads to migrate from the source org to the target org, and migrate Leads to the target org before the enrichmentwithin the source org
C. Discuss long-term strategies around deprecating the source org's ability to collect and enrich Lead data, and start to direct all Leads to the target org and ignore the source org
D. Discuss a strategy between the source org andtarget org Sales teams on the criteria of Leads to migrate from the source org to the target org, and migrate Leads to the target org after they are enriched in the source org
View answer
Correct Answer: D
Question #4
Northern Trail Outfitters (NTO) currently use Sales Cloud to track deals and now wants to use channel sales to distribute and tell products through resellers (partners). As part of the channel strategy. NTO will be implementing a Partner Community for resellers to register deals or generate quotes. NTO needs to establish metrics to measure each reseller's performance based on the reseller's activities within the Partner Community. NTO wants to focus on leading metrics as opposed to lagging metrics to get ea
A. roduct types sold
B. pportunities generated
C. umber of quotes generated
D. ogins into Partner Community
E. pportunity win rates
View answer
Correct Answer: B, C, D
Question #5
The business model of Universal Containers (UC) puts a strong emphasis on indirect sales and service processes. UC's customers are primarily distributors, resellers, and service providers who either sell or service products independently,or collaborate with UC on joint opportunities and cases. In the past, collaboration was primarily driven through email but UC wants to bring both service and sales collaboration onto one consolidated platform.Which solution should a Solution Architect recommend to create be
A. rant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses
B. rant access to resellers and partners byproviding Partner Community licenses
C. rant access to resellers and partners by providing Customer Community licenses
D. rant access to resellers and partners by providing Customer Community Plus licenses
View answer
Correct Answer: B
Question #6
Universal Containers (UC) needs to provide a portal for its customers to order spare parts for the equipment that has been sold to them. Spareparts orders are fulfilled in uC's ERP system and need to be integrated with the solution. Order status would need to be reflected in the solution. Additionally, m the future, UC wants this order integration scaled to additional applications. UC also needscustomers to be able to schedule appointments for service for their equipment.Which products should a Solution Arc
A. 2B Commerce
B. 2B Commerce, Salesforce Field Serv
C. 2B Commerce, Service Cloud, Experience Cloud, and Salesforce Connect
D. 2B Commerce
View answer
Correct Answer: D
Question #7
Universal Containers (UC) manufactures automobile engine components. UC wants to set up an ecommerce website to deliver a seamlesscustomer purchasing experience, both through self-service and field sales. UC also wants to showcase its extensive product offerings, operate regional promotions and discounts, and managed routing and contracting. UC is looking for guidance on a Salesforce multi-cloud solution to be implemented across phases.What should a Solution Architect recommend to meet UC's business require
A. hase 1: Sales Cloud - - Phase 2: Service Cloud -- Phase 3B2B Commerce
B. hase 1: Sates Cloud -- Phase 2: B2BCommerce -- Phase 3: Salesforce Field Service
C. hase 1: Service Cloud -- Phase 2: CPQ -- Phase 3: B2B Commerce
D. hase 1: Sates Cloud - - Phase 2: CPQ -- Phase 3: B2B Commerce
View answer
Correct Answer: D
Question #8
Universal Containers (UC) is adding to its existing Salesforce implementation and currently uses Saks Cloud and Service Cloud. UC is looking to add Salesforce Field Service and Experience Cloud to allow its third-party contractors easier access to the data they need and to provide its customers a way to self-service.UC has expressedinterest m allowing its customers to be able to self-schedule maintenance work on their Assets. UC wants a solution to display scheduling options for the next month to its custom
A. Lightning Web Components Calendar Module
B. Appointment-Assistant Self Service Scheduling
C. Salesforce Scheduler
D. Standard Salesforce Asset Calendar
View answer
Correct Answer: B
Question #9
Universal Containers is in the process of implementing a CPQ and B2B Commerce solution. The Technology team hascompleted the development for the current sprint and is demonstrating the functionalities to the business stakeholders during their sprint demo. While demonstrating products and pricing, and Sync between B2B and CPQ when requesting a quote, the stakeholders make a new request to include tiered pricing and map it to discount schedules on CPQ.Which approach should a Solution Architect recommend while
A. onvey that this can be potentially picked up in the next sprint since the technical changes needed for this new user story are low effort
B. nclude it as a user story and accommodate it m the same sprint, since this is a feasible requirement and the CPQ B2B Commerce Connector is already set up
C. onvey that it is not recommended to include M the initial MVP, since an extension is needed on the CPQ B2B Commerce Connector for the new requirement
D. dd the request as a new user story to the product backlog, and further schedule a meeting for prioritization andgrooming
View answer
Correct Answer: D
Question #10
Universal Containers uses an ERP as system of record (SOR) for its product data, and Sales Cloud and Revenue Cloud for its sales data. TheProduct data must be synced with Salesforce so that sales representatives can add the products to their Opportunities and Quotes. As Products are deactivated within the ERP, they should no longer be available. Since Sales Cloud is the SOR for Opportunities and Revenue Cloud is the SOR for Quotes, the Solution Architect has been asked to come up with an archiving strategy
A. Delete the Product in Salesforce once it is deactivated in the ERP
B. Remove the Product from active Opportunities and Quotes
C. Deactivate the Product m Salesforce once it is deactivated m the ERP
D. Deactivate the Product in Salesforce once it is deactivated m the ERP
View answer
Correct Answer: D
Question #11
Northern Trail Outfitters (WO) istransforming its service experience. NTO has created a RACI matrix to understand the key stakeholders' responsibilities for activities and decisions during a Salesforce Field Service discovery workshop.Which three NTO stakeholders should a Solution Architect recommend be defined as Consulted during the discovery workshop?Choose 3 answers
A. ield Service Manager
B. TO employee representing a typical customer
C. usiness Analyst
D. ield Service Agent
E. roject Manager
View answer
Correct Answer: A, C, D
Question #12
A Solution Architect is presenting a design for the Phase 1rollout of a B2B multi-cloud solution that includes CPQ and B2B Commerce using the CPQ B2B Commerce Connector. During the presentation, business stakeholders push bade on some of the key design aspects. The business is keen to have the product images and SCO data pushed back to CPQ from 828 Commerce, which is not incorporated in the current design. Further, the business wants the Solution Architect to find a way to map discounts and promotions in 82
A. here are significant differences in the discounting models and options between B2B Commerce and CPQ, and for that reason, it is better to handle them separately
B. roduct Images and SCO data are B2B Commerce specific metadata
C. ap the product images from B2B Commerce to CPQ, by passing the URL of theimage File from CC Product to Product2 object
D. ap the discounts and promotions to Additional Discounts field on the quote Int
View answer
Correct Answer: C, D
Question #13
Fabulous Flowing has been using Salesforce for 10 years and is starting to notice performance issues. The company anticipates continued growth of 15% each year. It frequently refers to data that is within the past 12 months. Currently, there are 600,000 Cases. Fabulous Flooring realizes it needs to archive some of the data, however, would like it to remain m Salesforce. The leadership team meets for an in-depth strategy and planning session every 3 years and will need reporting on the archived data. The Sol
A. icklist fields will need to be marked as required for indexing in the Big Object
B. he company will need to use Async SOQL to pull the data into a subject based on specific criteria, and build reports and dashboards for the strategy and planning session
C. icklist fields will need to be loaded as Text fields into the big Object
D. he company will need to build reports and dashboards for the strategy and planning session based on specific criteria from the dg Object
View answer
Correct Answer: B, C
Question #14
Mask Makers LLC has a traditional sales channel that uses an existing CPQ implementation to process orders. Customers frequently reorder previous purchases quickly and split the order into several deliveries for different locations. Additionally, these customers are given special pricing through Price Books m CPQ based on annual spending and other parameters. The customer currently makes their purchase by sending an email or calling their appointed sales representative, and then waits to receive a quote.Mas
A. mplement B2B Commerce and use the CPQ B2B Commerce Connector to integrate to CPQ
B. mplement B2B Commerce and use the CPQ B2B Commerce Connector to integrate to CPQ
C. mplement B2B Commerce and use the CPQ B2B Commerce Connector to integrate to CPQ
D. mplement B2B Commerce and build a custom integration to CPQ
View answer
Correct Answer: B
Question #15
Universal Containers (UC) u selling containers globally via distributorsand is experiencing significant double-digit growth year-over-year. UC uses a centralized ERP system that holds the financial information of the distributors. The ERP system is siloed but offers connectivity via APIs. The account managers need to referencethe financial information stored in the ERP while approving an order of a distributor inside Salesforce. The financial information of a distributor may change ad-hoc during the day in
A. se Change Data Capture to update the changes on the financial information inside Salesforce m near-real time
B. se the scheduled dataloader to extract the financial information every night from the ERP and save it inside Salesforce
C. etrieve the financial information on-demand from the ERP via API and display the information as read-only using a lightning component
D. chedule a MuleSoft batch job to retrieve financial information from the ERP every night and store it inside Salesforce for quick access
View answer
Correct Answer: C
Question #16
Northern Trail Outfitters (NTO) is in the middle of the buildout of Marketing Cloud Account Engagement and Sales Cloud. NTO has multiple business units, and each business unit has different access to lead and contactrecords. NTO wants to see how marketing data Sharing Rules are working across different business units to ensure that different business units can only see lead or contact records for their business unit.What should a Solution Architect demo to the Marketing team to show that the different busin
A. Create a report in 626 Marketing Analytics to show the different business units and the total leads and contacts in each business unit
B. Send test emails from Marketing CloudAccount Engagement to the same Iist of leads and contacts to show each lead or contact receiving emails from the various business units
C. It's not possible to have sandboxes with Marketing Cloud Account Engagement, and the Solution Architect will need todemo this with a Salesforce Sandbox fixed to a live Marketing Cloud Account Engagement environment
D. Create a dynamic list m multiple business units with the same rules, and show the total leads and contacts m the list per business unit
View answer
Correct Answer: D
Question #17
A corporate bank has decided to use a multi-cloud solution to reduce time to market, showcase a 360-degree view of the bank's business customers, and improve CSAT rating by increasing channels for customer service. The CIO has asked to run a discovery workshop with one goal: understanding existing technical dependencies within the organisation.What should a Solution Architect recommend as the top priority to start this journey?
A. lot the map or the future system landscape by making assumptions about the changes needed to improve customer satisfaction
B. lot the map of the current system landscape and identify key areas where the B2B multi-cloud solution will fit in
C. lot the process map using Universal Process Notation (UPN) through workshops involving a diverse set of stakeholders
D. lot what the customer is thinking, doing, and feeling at the varying stages of their experience, and connect them to interactions with the bank
View answer
Correct Answer: B

View The Updated Salesforce Exam Questions

SPOTO Provides 100% Real Salesforce Exam Questions for You to Pass Your Salesforce Exam!

View Answers after Submission

Please submit your email and WhatsApp to get the answers of questions.

Note: Please make sure your email ID and Whatsapp are valid so that you can get the correct exam results.

Email:
Whatsapp/phone number: