PSM II Exam Questions & Mock Exams, Professional Scrum Master II Certification

Question #1

At the fifth Sprint Retrospective, the Product Owner mentions that he is surprised about the amount of technical debt that has built up in the system and that the product is not able to support an adequate number of users. Peter, the Product Owner, is upset that the product will need several more Sprints to address the scalability issues in order to meet his expectations. What factors may have led to this?

A. The Scrum Team has not used the past Sprint Retrospectives effectively to inspect and adapt

B. The Development Team has not been paying enough attention to technical quality

C. The Development Team and the Product Owner are not having conversations around technical debt

D. The Scrum Master has not ensured that the Scrum Team is transparent

E. All of the above

F. None of the above

View answer

Correct Answer: B

Question #2

During the Sprint Review, the Product Owner decides to release the current Increment to production. The stakeholders suggest temporarily delaying the next Sprint in order to respond more quickly to user feedback after the release. The Product Owner prefers to continue to the next Sprint and make progress towards the next release. Steven, the Scrum Master, begins facilitating the discussion. What would be two acceptable outcomes of the discussion? (Choose two.)

A. Continue with the Sprints and include the customer feedback in the Product Backlog

B. Delay the next Sprint to allow the Development Team to work on new customer feedback

C. Continue with the Sprints but shorten the Sprint time-boxes to allow for shorter feedback loops

D. Continue with the Sprints but allow the Sprint Goal within the Sprint to change according to the customer feedback

View answer

Correct Answer: A

Question #3

By the end of the Sprint, a Product Backlog item in the Sprint Backlog does not meet the team’s Definition of Done. What two things should happen with the item? (Choose two.)

A. It will be inspected at the Sprint Review and if it is acceptable by the stakeholders then include it in the Increment

B. Do not include the item in the Increment for the Sprint

C. Split the item and add the estimation of the completed work to the current Sprint so not to impact the velocity and add the ‘undone’ work to the next Sprint

D. Estimate the remaining work needed to make it ‘done’ and add it to the Product Backlog for the Product Owner to decide what to do with it

View answer

Correct Answer: D

Question #4

Technical Debt can lead to false assumptions about the current state of the system and the Increment reviewed at the end of the Sprint.

A. True

B. False

View answer

Correct Answer: A

Question #5

A new Product Owner has joined an existing Scrum Team that has been working together for eight Sprints. The Development Team has grown to have a good understanding of the functionality and business for the product they have been building. The Product Owner, being new to the company, is unsure about his responsibilities. As a Scrum Master explain what two acceptable ways of helping the Product Owner would be. (Choose two.)

A. You advise the Product Owner to start building a good relationship with the stakeholders of the product

B. You inform the Product Owner that, in today’s highly competitive markets, it is important that the Development Team is updated on changing business priorities on a daily basis

C. You tell the Product Owner to make sure that there are no ambiguities or possible misunderstandings in the items on the Product Backlog when they are handed over to the Development Team

D. You advise the Product Owner to rely on the Development Team and the stakeholders to formulate the Product Backlog, as they are the ones most knowledgeable

View answer

Correct Answer: CD

Question #6

A new member has just joined an existing Development Team that has been together for several Sprints. During the Sprint, the individual has been trying to share his ideas and viewpoints but is continuously ignored by the rest of the Development Team. Which three Scrum Values has the Development Team been neglecting? (Choose three.)

A. Commitment

B. Respect

C. Transparency

D. Focus

E. Openness

F. Courage

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Correct Answer: A

Question #7

You have a Scrum Team that has been working together for over a year. The Development Team consists of eleven members who rarely collaborate and work within their functional boundaries. There are no Sprint Goals and most of the items in the Sprint Backlog are unrelated. The Scrum Team has concluded that it is not possible to create Sprint Goals based on the items in the Product Backlog. What might explain why the Scrum Team is finding it difficult to craft Sprint Goals? (Choose all that apply.)

A. The Sprints are too long

B. The Product Owner is not empowered to make decisions about items in the Product Backlog nor how they are ordered

C. The Product Owner doesn’t set objectives that he/she wants to achieve with upcoming Sprints

D. Scrum might not be the best framework for this team

E. The Development Team is too big

View answer

Correct Answer: E

Question #8

Which two statements are the most accurate in regards to scaling Scrum for large projects requiring multiple Scrum Teams? (Choose two.)

A. A person focusing on the Sprint Backlog of a single Scrum Team is often more productive than that same person working on multiple Scrum Teams at the same time

B. A well-structured Product Backlog can minimize and often eliminate Development Team members working on multiple Scrum Teams during a Sprint

C. Team members must work full time on a single Scrum Team

D. Customizing the core Scrum framework is necessary to be successful with Scrum at large scale

View answer

Correct Answer: BCE

Question #9

What is a good way for a Scrum Team to ensure that security concerns are addressed and transparent?

A. Add Security Sprints to resolve security concerns when needed

B. Have the Scrum Team create Product Backlog items for each concern and/or add security concerns to the definition of “Done”

C. Create a separate backlog for security items and only work on the items when a specialist becomes available

D. Delegate the work to an external team

View answer

Correct Answer: C

Question #10

Steven is a Scrum Master for three different teams building a single product from the same Product Backlog. Development Team members from each team have approached Steven complaining that their teams need Nicole, an external specialist, to commit full time for their next Sprint. Which three acceptable solutions would Steven consider? (Choose three.)

A. For Sprints that require Nicole’s expertise for more than one team, combine the teams into one and separate when they no longer need to share her services

B. Investigate whether applying additional techniques or frameworks for scaling Scrum would be appropriate for this product team in the future, since you have multiple Scrum Teams working on the same product, with dependenciesbetween the teams

C. People from the Development Teams with an interest in Nicole’s domain could volunteer to take on this work in their respective teams

D. Ask Nicole for a plan to hire and train additional people in her domain, and in the meantime work with the Product Owner and Development Teams to re-prioritize the work so that tasks not depending on Nicole can be done first

E. Have the Development Team re-order the Product Backlog so Nicole can serve one team full-time in a Sprint

F. Create a team with Nicole and people from the teams to temporarily work in Nicole’s domain to serve the existing teams

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Correct Answer: C

Question #11

Steven is a Scrum Master of a Development Team that has members working in different cities and time zones. Organizing the Scrum events is time consuming and requires a lot of effort to set up and run. The Development Team proposes to only hold the Daily Scrum on Mondays. Which two responses would be most appropriate from Steven? (Choose two.)

A. Coach the team on why having a Daily Scrum every day is an important opportunity to update the Sprint plan and how it helps the team self-organize work toward achieving the Sprint Goal

B. Ensure that there is an overall consensus by having the Development Team members vote

C. Help the Development Team understand that lowering the frequency of communication will only increase the feeling of disconnect between the team members

D. Acknowledge and support their decision

View answer

Correct Answer: F

Question #12

Steven is a Scrum Master on a new Scrum Team. What would be the best way for him to determine if the Product Owner is interacting enough with the Development Team during a Sprint?

A. Check whether the Product Owner is actively engaged at the Daily Scrums

B. Check whether the Increment presented at the Sprint Review meets the Product Owner’s expectations

C. See whether the Product Owner has provided enough information at the Sprint Planning to make his/her presence optional during the Sprint

D. The Product Owner must always be present with the Development Team

View answer

Correct Answer: AE

Question #13

If burndown charts are used to visualize progress, what does a trendline through a release burndown chart indicate?

A. When all work will be completed so the Scrum Team can start work on a new Product Backlog

B. When the project will be over if the Product Owner removes work that is equal in effort to any new work that is added

C. When the work remaining is projected to be completed if nothing changes on the Product Backlog or Development Team

D. The evolution of the return of investment on the project

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Correct Answer: C

Question #14

Steven is a Scrum Master of a Scrum Team that is new to Scrum. At the halfway point of the Sprint, the Product Owner comes to Steven telling him that he is concerned the Development Team will not be able to complete the entire Sprint Backlog by the end of the Sprint. What should Steven do in this situation?

A. Motivate the Development Team to meet their commitment to the Product Owner

B. Coach the Product Owner that with complex software development, you cannot promise the entire scope that was forecast during Sprint Planning

C. Advise the Product Owner that the Development Team owns the Sprint Backlog and it is up to them to meet their commitments

D. Add more people to the Development Team to meet the Product Owner’s expectations

View answer

Correct Answer: A

Question #15

A Scrum Team has been working on the same product for twelve Sprints. What would likely be the immediate impact on the original Scrum Team if two new Scrum Teams are to be added the same product?

A. Its productivity is likely to decrease

B. Its productivity is likely to increase

C. Its productivity is likely to stay the same

View answer

Correct Answer: AB

Question #16

During the Sprint Retrospective, the team is discussing the quality issues that prevented the team from delivering a releasable Increment at the end of the Sprint. The Development Team does, however, mention that they were able to achieve a high velocity. What are the best two responses for Steven, their Scrum Master, to take? (Choose two.)

A. Stress the value of working software over measured velocity

B. Agree and acknowledge the Development Team’s hard work, so they will be motivated to do even more in the next Sprint

C. Acknowledge the hard work but remind the Development Team that they need to improve in order to do even more in the next Sprint

D. Facilitate a discussion on how to improve the quality to a level high enough for the Increment to be releasable, even if the measured velocity drops in the next Sprint

View answer

Correct Answer: CE

Question #17

Individual Development Team members have been approaching Steven, the Scrum Master, to complain about Chris. Chris has the most experience on the system they are building. He often questions the choices team members make in design and architecture making them feel bad. What are two good ways for Steven to address this problem? (Choose two.)

A. Steven observes whether this topic is raised at the Sprint Retrospective

B. Steven suggests facilitating a session with the full team to help resolve the issue

C. Steven tells the concerned members that Chris’ opinions should be respected as he has the most experience and understands what is best for long term sustainability

D. Steven shares his concerns with Chris and the impact on the other team members and that he should be a team player

E. Steven takes the time between Sprints to organize a team building session to build a stronger relationship

View answer

Correct Answer: D

Question #18

At the Sprint Planning, the Development Team is not able to forecast the number of Product Backlog items it can do in the upcoming Sprint due to unclear requirements. The Product Owner, however, was able to clearly define the business objective he hopes to achieve in the Sprint. Which of the following two actions would you support? (Choose two.)

A. The Development Team forecasts the most likely Product Backlog items to meet the business objective and create a Sprint Backlog based on a likely initial design and plan

B. If all agree they can extend the Sprint Planning until the Development Team can forecast enough Product Backlog items before starting the implementation

C. Allow the Development Team members as much time as needed to review the Product Backlog items and reconvene with the Product Owner when they are confident enough to make a forecast for the Sprint

D. They discuss in the upcoming Sprint Retrospective why this happened and what changes will make it less likely to occur again

View answer

Correct Answer: B

Question #19

A Scrum Team must have a Product Owner and Scrum Master.

A. False

B. True

C. True

D. False

View answer

Correct Answer: BD

Question #20

You have been hired as a Scrum Master for a company that has been doing business for over fifty years. In order to stay competitive, they have started an initiative to digitize their legacy systems. The company has several Scrum Teams working on different components that will be integrated to a single back office platform. Your team is responsible for building the back office platform and integrating all other components. The Scrum Teams work in two week Sprints and are expected to deliver all functionality

A. You suggest working with the program manager and the other teams on the ordering and the value of your team’s open Product Backlog items to redefine the possible delivery date

B. You shorten your team’s Sprints to be ready sooner

C. You remove all items from the Product Backlog for which development is forecasted to be beyond the expected date

D. You suggest adding additional developers to the team in order to increase velocity and meet the original date

View answer

Correct Answer: A

Question #21

Steven, a Scrum Master, has been hired by an organization that is new to Scrum. He has been invited to meet the IT and product management team to kick-off the project. During the meeting the Product Owner asks how many Sprints will be needed to address the entire architecture and infrastructure before working on the features for the new product. What are the two best responses for Steven to explain how such work is handled in Scrum? (Choose two.)

A. You explain that product management should not worry about technical solutions

B. You explain that it is more effective when architecture and infrastructure emerge alongside the development of business functionality

C. You confirm that architecture and infrastructure is needed before starting on business functionality but the estimated budget will be difficult to estimate

D. You coach the Product Owner and Development Team to add this work to Product Backlog to ensure transparency, have the Development Team estimate the work and do this in early Sprints while also creating some businessfunctionality in the early Sprints

View answer

Correct Answer: AC

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PSM II Exam Questions & Mock Exams, Professional Scrum Master II Certification | SPOTO

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PSM II Exam Questions & Mock Exams, Professional Scrum Master II Certification | SPOTO

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