PSM II Certification Exam Sample, Free Exam Resources for Success , Professional Scrum Master II Certification

Question #1

A Development Team has a total of six members, 4 members who work full time in the office and 2 members who work part time at home. The Development Team is complaining that it is too difficult to synchronize every day and has suggested having the Daily Scrum every other day instead. What would be three key concerns if the Daily Scrum is held less frequently? (Choose three.)

A. Impediments are raised and resolved more slowly

B. Opportunities to inspect and adapt the Sprint Backlog are reduced

C. Less information about the progress will be shared causing the Sprint plan to become inaccurate and reducing transparency over progress toward the Sprint Goal

D. The Scrum Master loses the ability to update the burndown chart adequately

E. The Product Owner cannot accurately inspect utilization of the individual team members

View answer

Correct Answer: BD

Question #2

Three Development Teams are currently building a single product and pulling work from the same Product Backlog. All three teams have identified that they will need Dan, a database specialist, to work full time in their team for the next several Sprints. What should Steven, the Scrum Master, do to solve this potential problem?

A. Manage the items in the Sprint Backlogs so that Dan can be utilized evenly for each team

B. Assign Dan to the team with the most urgent tasks first and then move him to the next team and so on until the required support is completed

C. Facilitate a discussion with all Development Teams on how they want to deal with this issue, and help them implement their preferred solution

D. Ask Dan to work with the HR department to recruit and hire additional database specialists

View answer

Correct Answer: C

Question #3

Paul, a Product Owner of one of the Scrum Teams, has been attending the Daily Scrum. During the Daily Scrum, the Development Team members have been reporting their daily work to Paul so that he is aware of their Sprint progress and what each member is working on. What is the best action for the Scrum Master to take?

A. Ask Paul to stop attending the Daily Scrum

B. Coach Paul and Development Team members on the purpose of the Scrum events and let them figure out what to do in this situation

C. Allow the Paul to participate in the Daily Scrum as he is responsible for the success of the product

D. Facilitate the Daily Scrums to avoid any conflicts between the Development Team members and Paul

View answer

Correct Answer: B

Question #4

Steven, the Scrum Master, is approached by one of the Development Team members saying that they are not completing regression tests for all of the work they are performing to the level defined in the Definition of Done. They have discussed this with the Product Owner and decided to remove regression testing from the Definition of Done. Which two actions are the most appropriate for Steven to take? (Choose two.)

A. Reject the decision as the long term maintainability of the product will be negatively impacted by modifying the Definition of Done

B. Accept the decision as a mutual agreement has been made between the Development Team and the Product Owner

C. Ask the Development Team and the Product Owner what problem they are trying to solve by altering the Definition of Done and removing regression testing from it

D. Ask the Development Team and the Product Owner if they are still able to produce potentially shippable product increments by altering the Definition of Done?

View answer

Correct Answer: CD

Question #5

At the end of the eighth Sprint, the internal sponsors are upset and angry with the progress of the product being built. The current state of the product is not as expected and will require additional Sprints and more budget than originally anticipated at the start of the project. What factors may have led to this? (Choose three.)

A. The Product Owner has not been engaging with sponsors frequently enough and has not been kept aware of the overall progress of the project

B. The sponsors haven’t been using the Sprint Reviews to actively engage, and inspect and evaluate progress

C. The scope changes have not been tracked adequately and the change request process has not been followed properly

D. The stakeholders have not been using the Daily Scrum effectively to track the Development Team’s progress

E. The Scrum Master has not ensured transparency

F. The project plan proposed to the sponsors at the start of the project followed stringently

View answer

Correct Answer: ABE

Question #6

Peter, a Project Manager, has raised concerns about your Scrum Team’s productivity and progress towards the objectives. Which is the best way to respond to Peter’s concerns?

A. Share the Product Backlog, the projections towards the release dates and ensure that Peter has access

B. Show the Profit & Loss (P&L) report

C. Share the current impediments

D. Share the last stakeholder status report prepared by the Scrum Master

View answer

Correct Answer: AC

Question #7

What would likely happen if management only changed the organization’s current terminology to fit Scrum without the proper understanding and support of Scrum as defined in the Scrum Guide?

A. Very little change will happen as the vocabulary in Scrum is specifically defined for implementing Scrum

B. The organization may not realize the real benefits of Scrum as there would be no real change on the way the teams work

C. Organizations may feel less stressed as the behaviors would remain familiar to management

D. All answers apply

View answer

Correct Answer: B

Question #8

Over the course of several Sprints, the relationship between the Product Owner and the Development team has suffered. The Development Team is upset with the Product Owner for the constantly changing the upcoming items for the product. The Product Owner is upset with the Development Team for changing the work that needs to be done during the Sprint. What should Steven, the Scrum Master, do?

A. During the Sprint Retrospective, ask the Product Owner and the Development Team to address the issues

B. The Scrum Master’s responsibility is to ensure the Development Team has a stable velocity

C. Take the time between Sprints to organize a team building session to rebuild the relationship

D. Explain to the Development Team that the Product Owner is accountable for flow of value and needs to be followed in order to maximize the value delivered

View answer

Correct Answer: A

Question #9

Paul is a Product Owner for multiple products. Each product is allocated a dedicated Scrum Team and a set budget. Based on the average velocity of a previous product release, Paul had estimated a new product to take 9 Sprints to complete. The average velocity of the previous product release was 50 completed units of work per Sprint. Over the first 3 Sprints, the Development Team reported an average velocity of 40 completed units per Sprint, while not fully completing the required integration tests. The Deve

A. In the next Sprints, the Development Team strives to make the selected work as close to ‘done’ as possible and at the minimum 90% completed

B. The Development Team informs Paul that the progress he has perceived to date is not correct

C. The Scrum Master will manage the Sprint Backlog and assign work to the Development Team members to ensure maximum utilization of each member

D. The Scrum Master sets the open work aside to be performed in one or more release Sprints

View answer

Correct Answer: B

Question #10

Steven is a Scrum Master asked to assist in creating five new Scrum Teams that will be working to build a highly anticipated product. He talks with them about the importance of being able to integrate their Increments by the end of their Sprints. This includes the first Sprints. The product is very important to both the end users and the organization. Of the choices raised by future team members, what would Steven encourage?

A. Each Scrum Team delivers Increments in its own code branch

B. Each Scrum Team delivers functionality at the end of each Sprint

C. All Scrum Teams agree on a mutual understanding of ‘done’ that defines all work necessary to deliver a potentially shippable Increment that includes all previous Increments delivered for the product

D. Wait until enough of the infrastructure and architecture is in place before starting the first Sprints

View answer

Correct Answer: ABC

Question #11

During the implementation of an item in the Sprint Backlog, a conflict arises between team members about what work is needed to make the item ‘done’. Some say it is a part of the Definition of Done and others say it isn’t. Steven, the Scrum Master, observes a debate forming and members beginning to take sides. What is the best action for Steven to take?

A. Bring the Development Team members together and interpret the Definition of Done for them so that there are no future conflicts on interpretation

B. Immediately end the discussion before it becomes worse

C. Facilitate a session with all members on the Scrum Team to help them resolve the conflict, refine the Definition of Done, and become effective again

D. Bring the Product Owner to the discussion and have him/her decide the work needed to make the item ‘done

View answer

Correct Answer: BCE

Question #12

An organization has just hired you as a new Scrum Master to help them transition their teams from their current traditional process to Scrum. The teams are currently structured to specialize in a single function. This is also known as component teams where a team would only address a single layer (i.e. design, frontend, backend, database, testing, etc.). You’ve introduced the concept of cross-functional teams where all the skills needed to produce business functionality, from end to end, are inside of a sin

A. It is easier to compare the performance between cross-functional teams in order to identify to which teams to assign tasks and which teams need additional coaching

B. Newly formed teams will need time to stabilize before reaching their peak performance

C. Without feature teams, you cannot do Scrum

D. People from the different layers and components will need time to become accustomed to working and delivering unified functionality together as one Scrum Team thus productivity may suffer

View answer

Correct Answer: BD

Question #13

A Scrum Master is not only a servant-leader to the Scrum Team and organization, it’s also considered a management position. Which three activities describe what a Scrum Master manages as reflected by the Scrum Guide? (Choose three.)

A. Reporting on the performance of the Sprint

B. The way Scrum is understood and enacted within the organization

C. Managing the capacity and utilization of each Development Team member

D. Managing the process in which Scrum is applied

E. Managing the Product Backlog items and work in the Sprint Backlog

F. Removing organizational impediments that limits the team’s progress and productivity

View answer

Correct Answer: BDF

Question #14

Steven, a Scrum Master, is approached by the Development Team members complaining that one of the senior engineers is using too much time during the Daily Scrums to share technical solutions. Which are the best two actions for Steven to take? (Choose two.)

A. Coach the Development Team to help them find a way to solve the problem, and for them to take ownership of the solution

B. Contact the team member’s direct manager and to resolve this problem

C. Suggest that the team members timebox the amount of time each person can speak at the Daily Scrum to a maximum of two minutes

D. Suggest using a token to limit who is allowed to speak during the Daily Scrum

E. Speak with the person privately and coach him on the purpose of the Daily Scrum

View answer

Correct Answer: AD

Question #15

A Scrum Team has requested a hardening Sprint to integrate the work produced in previous Sprints and test before releasing. What three scenarios has likely occurred? (Choose three.)

A. The team’s Definition of Done is not being adhered to during every Sprint

B. The team’s Definition of Done is weak or incomplete causing a build up of technical debt

C. The Development Team is having difficulties with the ability to regularly release during a Sprint

D. Hardening Sprints are supported by the Scrum framework so this is acceptable

E. Scrum has been customized in a suitable manner to make the previous work releasable

View answer

Correct Answer: AB

Question #16

Peter, the Product Owner, has been giving positive recognition to individual Development Team members who have moved their work to ‘done’ during the Daily Scrum. Peter wants to ensure the team is adhering to the ideal guideline on the burndown chart. What would be two valid actions for Steven, the Scrum Master, to take? (Choose two.)

A. Steven talks with Peter about concerns of how his behavior might impact the team members and request that he stop attending for now

B. Steven coaches Peter on best practices for updating the burndown chart as it provides accurate information on how well the team is performing

C. Nothing

D. Steven coaches the Scrum Team about the purpose of the Daily Scrum

View answer

Correct Answer: A

Question #17

Steven, the Scrum Master, observes that one of the Development Team members is not attending the Daily Scrum. The Development Team feels this is ok as they all sit in the same area and already have constant communication throughout the day. Which is the best action for Steven to take?

A. Start running the Daily Scrum and require all members to be in attendance

B. Talk to the Development Team member privately and tell him that he needs to be a team player

C. Ask the Development Team, what value will result from having all team members present at the Daily Scrum and what are the risks if members don’t attend

D. The Daily Scrum is owned by the Development Team and it is their responsibility to decide which team members must participate

View answer

Correct Answer: F

Question #18

Successful use of Scrum depends on how well people behave and act in ways that reflect the Scrum values. What can the value of openness affect?

A. Collaboration efforts

B. Level of product quality

C. Team member happiness

D. Time to market

E. Trust from stakeholders

F. All of the above

View answer

Correct Answer: BCE

Question #19

Steven is a Scrum Master that was hired to help an organization, that is new to Scrum, understands and enacts Scrum effectively. Which three activities would be acceptable? (Choose three.)

A. Require all teams in the organization to start using Scrum as soon as possible

B. Arrange 1:1 coaching sessions to discuss any identified concerns Steven may have

C. Schedule formal trainings

D. Penalize any Scrum Team members who are not staying within the Scrum Framework

E. Educate stakeholders and clients about Scrum

F. Extend Retrospectives to include formal training

View answer

Correct Answer: C

Question #20

What would be two boundaries, defined in Scrum, that give guidance for teams to effectively self-organize? (Choose two.)

A. Timeboxing the events in Scrum to allow for regular inspection and adaptation creating opportunities to adjust course in any given path

B. Clearly defined functional teams within the Development Team to define handoff phases during development

C. Creating an integrated and potentially shippable Increment by the end of each Sprint

D. Having a mixture of different levels of skills and experience to promote domain knowledge sharing

View answer

Correct Answer: C

Question #21

During Sprint Planning, the Definition of Done will help the Development Team forecast the amount of work, selected from the Product Backlog, deemed feasible to make ‘done’ by the end of the Sprint. Which two items best describes what ‘done’ means? (Choose two.)

A. All the work needed to prepare the Increment for User Acceptance Testing

B. All the work needed to prepare the Increment for Integration Testing

C. Having an Increment of working software that is potentially releasable to the end users

D. All the work performed as defined in the Definition of Done

E. All the work completed within the current skills and expertise in the Development Team

View answer

Correct Answer: ABC

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PSM II Certification Exam Sample, Free Exam Resources for Success , Professional Scrum Master II Certification | SPOTO

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PSM II Certification Exam Sample, Free Exam Resources for Success , Professional Scrum Master II Certification | SPOTO

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