Prepare Confidently for the PMI PMP Exam with Practice Questions

Question #1

While finalizing project management plans, a customer provides the project manager with a new set of quality standards to which the final product must adhere.What should the project manager do to ensure a smooth delivery of the product?

A. nvolve the client in risk identification

B. gree with the client on a new project charter

C. nvolve the client in a performance gap analysis

D. gree with the client on acceptance criteria

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Correct Answer: D

Question #2

An agile project will be delivered to a client based on a fixed price in cryptocurrency. Due to the volatility of cryptocurrency, both parties have agreed to adjust the scope to the value of the cryptocurrency at the end of every iteration and halt the project when the agreed price is reached.Which approach should be used in this situation?

A. flow-based approach starting with the smallest stories

B. n iterative approach starting with the highest value epic

C. predictive approach with short phases

D. n incremental approach with a minimum viable product (MVP)

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Correct Answer: B

Question #3

A project manager is reviewing the requirements of a large program.Which requirements should the project team prioritize to avoid getting fines?

A. ertifying sustainable products

B. stablishing company processes

C. omplying with new regulations

D. eveloping new product lines

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Correct Answer: C

Question #4

The team lead on a project has left the organization and management wants to promote engineer A to this position. The project manager is confident that selecting engineer A will add problems to the project and believes that engineer B would better fit this role. The project manager discussed all of the arguments with management but their decision remains unchanged.What should the project manager do?

A. romote engineer B instead since the project manager has the authority to make this decision

B. elp engineer A to become familiar with this new role and ensure engineer B stays motivated

C. oach engineer B to be prepared to perform this role if and when engineer A fails

D. equest management approval that engineer B will be promoted if engineer A fails in this role

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Correct Answer: B

Question #5

A project manager is performing earned value management (EVM) for a cross-country pipeline project. The project manager has determined the ratio of earned value (EV) to actual cost (AC) for the project and has found the calculated result to be 0.9024.What does this value mean for the project?

A. he project is earning less value than was planned

B. he project has started exceeding the planned cost

C. he project has earned more value than planned

D. he project is close to exceeding the planned cost

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Correct Answer: C

Question #6

A product development team has team members located in four different countries. A senior manager is assigned the task of recruiting a project manager to manage this project and the virtual team. Which skill is required for a project manager to successfully manage this team?

A. ossesses strong interpersonal skills to drive high-performing virtual teams

B. lans and controls every aspect of the team's deliverables to avoid surprises

C. peaks several languages and has lived in different countries

D. mplements the organization's standards and processes for the project

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Correct Answer: A

Question #7

A government agency is developing a new connectivity policy. The assigned project manager is a famous economist with international recognition. The team is eager to work with the project manager, but feels intimidated. The project manager realizes that a junior economist, whose tasks are behind schedule, is especially intimidated by the situation.What should the project manager do first?

A. onsider organizing paired work sessions for the junior and senior economists

B. eassign some of the junior economist's tasks to other economists

C. valuate the performance of the junior economist in the upcoming months

D. equest to replace the junior economist with a more experienced economist

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Correct Answer: A

Question #8

Some of the team members who are working on a new software tool are in a public space, arguing over a new feature being coded instead of completing the coding.How should the project manager handle this situation and get the team to complete the task?

A. ontact the human resources (HR) department to tell them there is an argument in a public space and that they need to intervene immediately

B. ngage in the conversation in the public space by telling them the expectations of the feature and advise them to return to their workspace

C. isten to the argument from a nearby location to understand the situation, then offer insight into the features when the team is calm

D. ring the team members to the meeting room to discuss the new feature and to reach a common understanding of the necessary coding

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Correct Answer: D

Question #9

A high-performing team member's performance has been consistently increasing over the past year, leaving other peers behind. The project manager has been reluctant to publicly recognize the team member's contributions for fear of discouraging others. The project manager is also concerned that the team member may leave if not rewarded for the contributions made.What should the project manager do?

A. romote the higher performing team member to a higher position

B. equest the high-performing team member to mentor the other team members

C. emind the high-performing team member to focus on shared rewards rather than individual rewards

D. eward the high-performing team member privately to avoid team disruption

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Correct Answer: C

Question #10

A project manager is overseeing a project as part of a program geared toward a major technology disruption. The team is comprised of brilliant young professionals who have worked on different projects for the organization in the past. However, the team complained that they previously experienced a lack of direction during project execution and are afraid of the same issue in this project.Which two actions should the project manager take to ensure that this issue does not occur in this project? (Choose two.)

A. Organize a team-bonding activity and invite an external manager to speak to the team

B. Set a clear vision for the project and ensure it is visible to all stakeholders

C. Focus on the resource management plan and track project progress

D. Encourage the team to do a brainstorming session and provide a mitigation plan

E. Keep the team engaged and focused on the project's direction

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Correct Answer: BE

Question #11

A senior vice president requested the creation of more agile teams to run projects of varying lengths and complexities in parallel with each other. This will impact the amount of time the project managers will be able to dedicate to each project. The project managers typically dedicate 50% of their time to projects regardless of their complexity.What should the project manager do as a servant leader to help achieve this transformation?

A. eview the organizational process assets (OPAs) to evaluate mitigation plans for similar risks

B. reate a risk entry regarding the project manager's capacity and develop a mitigation plan

C. mpower the team to develop the necessary skills to move the project forward independently

D. ssue a change request to hire additional project managers based on the increased workload

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Correct Answer: C

Question #12

A project manager is leading a project that has a dependency on the client's vendor management system for critical requirements. The vendor management team will not derive any benefits from the project. However, the project requires support from the vendor management head.What should the project manager do next?

A. et support from the sponsor to hire a subject matter expert (SME) from the vendor management team to work on the project

B. eview the terms of reference of the steering committee to include the vendor management head

C. ork with the sponsor on a communications management plan to obtain support from the vendor management head

D. btain help from the sponsor to highlight any nonfinancial benefits for the vendor management team

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Correct Answer: C

Question #13

A project manager is working with a co-located agile project team that has worked together long enough to be in the performing phase of team development. An unforeseen event has caused the team to be dispersed and they are now unable to co-locate.What should the project manager do to keep the team performing as effectively as possible?

A. sk the project sponsor and executive stakeholders to encourage the team to maintain their performance

B. rovide the team with virtual collaboration software and training on the software to minimize disruption

C. ransition the team from an agile approach to a predictive approach for better performance control

D. valuate project performance and step in if performance decreases to an unacceptable level

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Correct Answer: D

Question #14

During an ongoing project, a key resource asks the project manager about the project purpose and if it is aligned with the organization's strategy.What should the project manager share with the key resource?

A. he updated project management plan

B. he updated benefits management plan

C. he updated communications management plan

D. he updated scope management plan

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Correct Answer: B

Question #15

A project manager is managing a national rollout for an innovative product in a regulated environment that is expected to change. The project management office(PMO) needs visibility of the regulatory constraints while maintaining a degree of flexibility.Which tool can the project manager use?

A. se a burndown chart to provide transparency

B. se a burnup chart to provide transparency

C. se a kanban board to increase accountability

D. se a product backlog to manage changes

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Correct Answer: D

Question #16

A medium-sized company has been exploring new marketing tactics with regard to launching a new product. New product creation is no small task. In the end, it was too big of an expenditure for the company to undertake.What should the project manager do in the future when working on new product projects?

A. ake use of kanban boards so all stakeholders have a clear view of the project and provide their help accordingly

B. rain the team to first find the minimum viable product (MVP) that will deliver value to the customer

C. ncrease the contingency reserve and prepare the team for applying fast-failing techniques when the estimates veer from the initial plan

D. dopt a chain management approach, developing products based on the same platform and infrastructure

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Correct Answer: B

Question #17

Knowledge sharing has been a key priority for a complex technological project with a large number of team members. During the project execution phase, the project manager receives numerous complaints from all team members that they are overloaded with knowledge-sharing emails, which contain useful information but are unmanageable due to the high volume.What should the project manager do to solve this problem?

A. stablish an unofficial communications method for the team to share knowledge and lessons learned

B. stablish a pull communications method to access knowledge repositories and lessons learned

C. stablish an interactive communications method between stakeholders to share knowledge and lessons learned

D. stablish a push communications method for the team to share knowledge and lessons learned

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Correct Answer: B

Question #18

A project manager has been given a critical, 5-day window and is allocated a maximum of US$100,000 as a contingency reserve. Subsequently, the project manager drafted a course of action based upon the best available information. Overall, five actions were required to be completed at a cost of US$20,000 and a duration of 1 day each. After 3 days of work, the project manager completed two actions and spent US$80,000.What should the project manager do next?

A. omplete all actions and then inform the client of the additional cost and schedule overrun needed to complete the project

B. top the work and raise a project change request to the change control board (CCB) for additional funds and a project schedule extension

C. s the CPI and SPI are greater than 1

D. s the cost performance index (CPI) and schedule performance index (SPI) are less than 1

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Correct Answer: D

Question #19

The tables show the requirements for an agile project with the anticipated return on investment (ROI) and identified project risks, along with the analysis details.What should be the priority order in the product backlog?

A. isk 3, Risk 1, Risk 2, Requirement 3, Requirement 1, Requirement 2

B. equirement 3, Risk 3, Requirement 1, Requirement 2, Risk 2

C. equirement 3, Requirement 1, Requirement 2

D. equirement 3, Requirement 1, Risk 3, Requirement 2, Risk 1, Risk 2

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Correct Answer: D

Question #20

In a geographically distributed team, a developer continues to delay a coding activity. This activity is on the critical path. The project manager found out that the delay is due to the developer's lack of understanding of the customer requirements shared by the off-site team.What should the project manager do?

A. eplace the developer with a skilled resource

B. erform a root cause analysis (RCA) with the team members

C. acilitate communication to ensure clarification of the requirements

D. onduct frequent performance reviews

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Correct Answer: C

Question #21

A project team is preparing a report for the stakeholders. The team gathers and collates a large amount of data to be included in the status report.What should the project manager do next?

A. nsure the team follows standard operating procedures (SOP) for creating a stakeholder report

B. nstruct the team to make only a graphical representation of all the data for the report

C. nstruct the team to conduct a meeting with the stakeholders before finalizing the report

D. nstruct the team to analyze and interpret the data before including it in the report

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Correct Answer: D

Question #22

An external project manager is managing the construction of new corporate offices for a large company. The project management plan states that it is necessary to contract a highly trained external resource to revise and validate an important project component. The client has rejected hiring the external resource because of the high cost, even though it is within the project budget.What should the project manager do to resolve this issue?

A. ry to accomplish the task internally by leveling resources from other projects

B. sk the client for a meeting and explain that the task will not be performed

C. valuate the consequences and meet with the client to explain the possible scenarios

D. ire the resource in order to achieve the project objectives

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Correct Answer: C

Question #23

Companies A and B are codeveloping a cutting-edge technology product. Based on customer feedback, the marketing department urgently requests a new feature in 2 weeks. Company A's front end is ready, but company B requires 4 weeks to deliver the complete back end and is busy with the current release.What should the project manager do to obtain agreement from both companies and acceptance from marketing?

A. lan the delivery of a minimum viable feature in 2 weeks to enable early showcasing of business value

B. top the current release work for 4 weeks in order to work and deliver the new feature completely

C. reate a special release 4 weeks after the current release to deliver the new feature in its entirety

D. dd the new feature to the list for the next release and continue working on the current release

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Correct Answer: A

Question #24

A solution designer in an agile team often passes the design information to team members without any documentation. This has resulted in misunderstandings within the team.What should the agile leader do?

A. ove the solution designer to another team

B. eview the process that resulted in this situation

C. sk the team to document the design

D. top work until the design document is completed

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Correct Answer: B

Question #25

When trying to track project benefits, a project manager realizes that some key performance indicators (KPIs) are not yet defined.What should the project manager do?

A. orward the issue to the benefit owner and ask them to collect the missing data and build the KPIs

B. oordinate with the benefit owner to track and collect the missing data and build the KPIs

C. ork with the business analysts to track and collect the missing data and build the KPIs

D. sk the program manager to track and collect the missing data and work to build the KPIs

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Correct Answer: B

Question #26

During a project's initiation phase, a lessons learned sharing session was held with the team from another project. Low construction productivity was discussed as a potential delay to project completion.What should the project manager do next?

A. iscuss this issue with the project sponsor to request additional funding to implement mitigation

B. requalify contractors with proven track records to eliminate productivity concerns

C. dd construction productivity to the risk register and develop a mitigation strategy for site execution

D. ire a construction management consultant to develop a comprehensive site execution plan

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Correct Answer: C

Question #27

A technical manager newly appointed by the client, visits the project site to verify the project deliverables. The technical manager feels that the project manager has not been providing enough information.What should the project manager do first to resolve this situation?

A. pdate the issue log and escalate to the project sponsor

B. dentify the lack of information as a risk and update the risk register

C. chedule more frequent meetings with the technical manager

D. eview and update the stakeholder engagement plan

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Correct Answer: D

Question #28

A project manager finds it challenging to comply with standardized processes for knowledge transfer. The project teams and stakeholders are scattered around field sites, the office, and remote locations. In addition, some team members have limited access to the electronically shared files.How should the project manager manage this challenge?

A. tudy the environment and the available resources to determine which approach to use

B. end the intended information through email since it is the primary communication tool

C. ommunicate a strong message to the team explaining the importance of knowledge transfer

D. equest changes in the processes since it is not suitable for the company environment

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Correct Answer: A

Question #29

A customer's technical lead discussed a new feature with the project manager. The project manager believes the new feature will boost performance significantly and adds it as a high-priority item in the sprint backlog. At the end of the sprint, all of the planned stories were not completed because the new feature took more time.What should the project manager do next?

A. gree with the project team to modify and delete some of the stories in the current sprint backlog

B. btain approval from the project team and add the new story to the product backlog

C. eceive an agreement from the product owner and add the new story to the product backlog

D. egotiate with the scrum master before adding the new story to the sprint backlog

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Correct Answer: C

Question #30

A third-party supplier demands payment for the services provided for a project. The agreement was that payment would be made after the organization receives payment from the client. The third-party supplier lacks the capital to meet their payroll and has informed the project manager that if they do not receive payment quickly, they will withdraw team members from the project.What should the project manager do?

A. xplain the third-party supplier situation to the client and request payment

B. nform the client that the project must be delayed until payment is received

C. eassign resources from other projects to pay the third-party supplier

D. rocess a bank loan to pay the payroll of the third-party supplier

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Correct Answer: A

Question #31

A project manager for an agile project is concerned that the team has been losing momentum over the last iterations.Which two tools should the project manager use to analyze team performance? (Choose two.)

A. gree with the project team on a suitable collaboration and make sure information is shared at all times

B. se the same methods until the end of the current delivery and suggest new ones during the retrospective

C. efer to the policies and frameworks used at the company enterprise level and inform the project team members

D. ell the sponsor that the project manager will use their own communication model to ensure on-time delivery

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Correct Answer: AC

Question #32

A project is being executed. The project's life cycle is defined as predictive; however, a major deliverable will be handed over incrementally to the customer. The assigned resources are experienced and reliable and are willing to make decisions that the project manager used to make after each incremental delivery on other projects.What should the project manager do?

A. chedule a steering committee meeting and obtain their approval on the request

B. upport the decisions of the team and transfer the decision making responsibility to them

C. nform the team that although this is a hybrid environment, the project manager must still be responsible for making decisions

D. onsult the product owner about letting the resources make decisions

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Correct Answer: D

Question #33

A product company is transforming the way it develops and releases products in the market. Executives believe that this is a high-risk initiative, and this initiative must be successful.What should the project manager do in this scenario?

A. evelop a business case with assumptions for the new model

B. evelop a communications management plan to inform the employees about the new business model

C. dopt an iterative rollout approach that delivers the highest business value earlier

D. evelop a detailed sprint plan with clear deliverables

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Correct Answer: C

Question #34

During the development of a product, the project manager observes conflicts between project stakeholders, resulting in deliverable and output approval delays.On which area should the project manager focus?

A. evisiting the project management plan to ensure deliverables are on time

B. ncreasing the frequency of project update meetings to keep stakeholders informed

C. evisiting the stakeholder engagement plan, focusing on specific overlooked stakeholders

D. eviewing the business case and identifying gaps within scope

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Correct Answer: C

Question #35

A project is being delayed due to a large amount of rework caused by a quality problem that is impacting the critical path.What should the project manager do?

A. eport the delay with rectifying actions to the project management office (PMO)

B. ebaseline the project schedule to absorb the delay

C. otify the project steering committee about the cause of the delay

D. eport the delay with rectifying actions to the change control board (CCB) for review

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Correct Answer: D

Question #36

There is a conflict on an agile project about following organizational processes, many of which do not add any value to the project.To resolve this, which one of the following should be regarded with the highest priority?

A. eeds of the organization

B. eeds of the customer

C. eeds of the agile lead

D. eeds of the project manage

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Correct Answer: B

Question #37

A project manager is managing an internal project that was poorly defined. Recently, the project manager received several change requests raised by the organization's upper management.What should the project manager do first?

A. ssess the time overrun, and start implementation to avoid additional delays

B. otivate the team to avoid the frustration of working on a prolonged project

C. equest a provisional budget increase to avoid any budget overruns

D. eview the benefits of the proposed changes in relation to the business case

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Correct Answer: D

Question #38

A project is near completion but it is behind schedule. The contingency budget has already being used, although the remaining budget should be enough to complete the project. The only subject matter expert (SME) assigned to the project has been asked by their manager to solve a problem in the operations department.What should the project manager do?

A. scalate the situation to the project sponsor

B. ree the resource to handle the operations priority

C. sk the manager to submit a change request

D. esign a negotiation strategy for this situation

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Correct Answer: D

Question #39

During a kick-off meeting, the project manager notices that one of the stakeholders responsible for providing key information to the team has a low level of participation. This stakeholder believes that there will be no benefit from implementing the project. The project manager realizes that this could be a high risk for the project.Which action should the project manager take?

A. acilitate a supportive level of engagement for this stakeholder

B. sk the project sponsor for advice as it might be possible to work with another stakeholder

C. erform a qualitative risk analysis using a probability and impact matrix

D. nsure the key information is accurate and monitor the situation as the project progresses

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Correct Answer: A

Question #40

During the last sprint review, the mam stakeholder complained that the product was missing many features they had been expecting The project team argued that every increment met the acceptance criteria and was approved by the mam stakeholder The cost performance index (CPI) of the project is 1 15 and the schedule performance index (SPI) is 1.43 What should the project manager do?

A. sk the project team to perform the modifications since the project budget and schedule can support them

B. sk the stakeholder to submit a change request to increase the budget and time for the modifications requested

C. xplain to the stakeholder that since the acceptance criteria for every increment were met the project can be closed

D. nalyze the reason for the gap in understanding with both sides and negotiate a solution

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Correct Answer: D

Question #41

A team has been working for some time on a project with incremental deliveries. The project manager noticed that one of the team members is less engaged in team meetings, yet delivers promptly. While discussing the source of demotivation, the team member informed the project manager that this is due to a feeling of lack of skills in dealing with new tasks.How should the project manager address the issue?

A. eplace the team member with a resource from another team who already has the requisite training and skills needed

B. eview which tasks the team member would feel more motivated to work on, then assign those tasks to the team member

C. iscuss growth and development needs with the team member and provide learning opportunities accordingly

D. reate a self-paced learning plan with the team member during working hours, with checkpoints on learning progress

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Correct Answer: C

Question #42

A project manager is overseeing a project as part of a program geared toward a major technology disruption. The team is comprised of brilliant young professionals who have worked on different projects for the organization in the past. However, the team complained that they previously experienced a lack of direction during project execution and are afraid of the same issue in this project.Which two actions should the project manager take to ensure that this issue does not occur in this project? (Choose two.)

A. eview and prioritize new requirements with stakeholders to determine which change requests are needed

B. eek immediate approval to amend the project timeline and budget in order to deliver all new requirements

C. scalate the issue to the project sponsor and seek support to keep the original requirements

D. mphasize to the new stakeholders that new requirements are not allowed at this stage of the project

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Correct Answer: BE

Question #43

Several components of an expensive manufacturing project have been returned by the customer. The customer is complaining that the quality of the components is poor and is concerned that, as a result, their products will be returned due to quality issues. The project manager is certain that quality has been maintained.How should the project manager communicate with the customer to help assure them that the project has produced quality products?

A. how the customer the tolerance and control limits

B. how the customer sample results from the current batch

C. how the customer a sample history of quality

D. how the customer the quality control measurements

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Correct Answer: D

Question #44

In an agile project, the team decided to have a rotating group of facilitators for the daily scrum. Overall, most of the facilitators have grown and done well in this role; however, a few of them tend to run inefficient daily scrums.What should the project manager do next?

A. raise the team for self-organizing and growing, then work one-on-one with the facilitators, as needed

B. eturn to using the scrum master as the facilitator for the daily scrums now that the trial period is over

C. sk the facilitators who are doing well to continue and recommend that the others stop facilitating

D. etrain all team members on daily scrum facilitation to ensure there is consistency in the approach

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Correct Answer: A

Question #45

A large multi-year project requires highly skilled staff for successful deployment. The management team and the project sponsor have analyzed the resource requirements and agreed to have permanent staff hired for the project to avoid potential budget overrun. However, there is a risk of staff turnover during the course of the project, which may have an impact on the delivery.Which two actions should the project manager take to mitigate this risk? (Choose two.)

A. lan social activities to help foster stronger interpersonal relationships and identify shared goals

B. igure out who is behind the issues and apply progressive disciplinary techniques

C. peak with the project sponsor about changing the team composition

D. how the team the schedule impact of their communication issues and encourage them to put their differences aside

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Correct Answer: CE

Question #46

After completion of a project with specific users in various countries, the project manager's supervisor asks if the project users are satisfied with the way the project was run.What two actions should the project manager take? (Choose two.)

A. ake a change request and get formal approval from the project owner

B. nform the client of the problem and follow the change request process

C. onduct a proof of concept to make sure there are no problems in the revised design

D. mend the design specifications and pass them to the development team for reprogramming

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Correct Answer: AD

Question #47

A company has rolled out the latest retail management system, and the project has been handed over to operations. The operations team finds that many of the day-to-day requirements are not covered in the system, and support for the project has limited hours. The project team has dissolved and the contract resources are no longer working on the project. As a result, the operations team has been facing numerous customer issues.What should the project lead have done initially to avoid this situation?

A. nvolved operations stakeholders during planning

B. eviewed the project management plan

C. ncreased support hours for the hours of operation

D. reated a detailed operations manual

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Correct Answer: A

Question #48

A project manager starts to receive emails from different stakeholders requesting information about the project status.What should the project manager do to avoid this in the future?

A. chedule weekly project status meetings with all stakeholders including the customer and internal resources

B. nclude the project stakeholders' needs while planning the project communications strategy

C. esignate a team member to respond to the emails from these stakeholders

D. nclude the stakeholders' emails in all of the project status communications

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Correct Answer: B

Question #49

A project manager at a large corporation has been assigned to oversee a customer experience project. Within the project, customer satisfaction is a big issue and there are many unresolved customer queries on a daily basis. The project manager has been informed that the customer service team is overwhelmed with these unresolved queries.Which two actions should the project manager take to correct this problem? (Choose two.)

A. sk the project team members to include the manager in all of their communications regarding this project

B. nform the manager that only stakeholders identified in the communications management plan should be involved

C. erform a stakeholder analysis and update the communications management plan to reflect the new situation

D. uggest the manager contact the steering committee and project management office (PMO) to be included

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Correct Answer: BC

Question #50

A project manager leads a software development project in a hybrid environment. During project planning, the project manager identified a risk where a technical resource for a critical path item may not be available when needed. One week before the resource is needed, the technical engineer had a personal emergency and had to take a leave.What should the project manager do next?

A. onsult the risk register for an appropriate planned risk response and implement

B. evise the project management plan and move the task to a time when the technical resource will be available

C. eview the business requirement with stakeholders and exclude the task assigned to the technical resource

D. pdate the lessons learned report and the risk log to reflect that this risk has materialized

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Correct Answer: A

Question #51

When a project is in its final stage, the project manager will request from the team to prepare a delivery acceptance document.What is the importance of this document to the project manager?

A. eeded to close the work breakdown structure (WBS)

B. eeded to share it with the stakeholders

C. eeded to close out the project or a phase

D. eeded to release the team at the end of the project

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Correct Answer: C

Question #52

A project manager for a software technology project works in a matrixed organization with virtual teams. Unfortunately, the functional manager informs the project manager that there may not be any resources available to test the software.What should the project manager do next?

A. equest a teleconference meeting with the sponsor to submit a change request to allow the development team to conduct testing

B. ngage with the functional manager to discuss details to obtain the required support

C. iscuss testing requirements at the weekly project meeting to negotiate the best approach to test software

D. end an email to the procurement specialist to negotiate with a company that specializes in software testing

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Correct Answer: B

Question #53

A project manager is asked to develop maintenance planning software for a power plant. A similar project was executed by another department in the organization that was later closed due to low performance. The project manager is concerned about the project's performance and wants to take action in advance to ensure the project succeeds.What should the project manager do?

A. ontinue executing the project as planned and add more resources if they are required

B. valuate the project risk and add external experts to address the potential risks

C. eview the lessons learned on similar projects so that they do not fall back into the same pattern

D. nform the project sponsor about the risk and try to convince them to withdraw from the project

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Correct Answer: C

Question #54

Atypically high-performing team member has started to demonstrate a performance drop as well as some aggressive behaviors toward other team members in meetings. The project manager has worked with this individual for many months on this project and has not seen this type of behavior before.What should the project manager do?

A. Discuss the individual's behavior with the other team members to determine if they have noticed and know what is going on

B. Attend more team meetings to observe the team more closely to determine the root cause

C. Discuss the project manager's observations with the individual to determine why they are behaving this way

D. Discuss their performance with the team member's functional manager as well as human resources (HR) and discuss next steps

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Correct Answer: C

Question #55

The scope of a project is to replace the street signs within a 10-km radius. The client does not want to sign the project closure report if the radius is not extended by 1 km, to be aligned with the council's development plan.What should the project manager do?

A. elay the approval and ask the project sponsor for additional funding

B. ontact the council and ask for their approval to extend the scope of the project

C. nitiate a new project and discuss the request because it came in too late

D. btain formal acceptance for the completed work and submit a change request

View answer

Correct Answer: D

Question #56

In a newly formed project team, one experienced team member is overwhelmed by the complexity of the tasks and is not happy with the project team.What should the project manager do?

A. xplain that the tasks are unavoidable and ask the team member to find a solution to overcome the challenges

B. et up team-building activities with the project team members to reduce tension

C. sk the team member to enter this potential schedule delay in the risk register

D. ctively listen to the team member and identify ways to support their needs in completing the tasks

View answer

Correct Answer: D

Question #57

During iteration planning, team A identifies that an important deliverable is dependent upon a deliverable from team B.What should the project manager do?

A. sk team B to focus on their backlog and deliver based on their priority

B. nform team B of the dependency and ensure that the deliverable is planned

C. ake team A a part of team B and ensure that the deliverable is ready

D. equest team B to immediately start this activity and deliver to team A

View answer

Correct Answer: B

Question #58

After gathering all the requirements for a project with dependencies on external stakeholders, the project team is finishing the second iteration. At this point, the project manager learns about a possible change in regulations that would prevent the product launch.What should the project manager do to realize benefits?

A. dd an entry in the risk log

B. mplement the changes

C. eview target benefits

D. mprove the team's velocity

View answer

Correct Answer: C

Question #59

A company is implementing a project with team members located in different countries and time zones. Individual performance is satisfactory, but the team's performance as a whole is low, especially in terms of group activities.What should the project manager do?

A. eview and reassign team assignments

B. acilitate communication and team building

C. egotiate for new team members

D. eview and update the communications management plan

View answer

Correct Answer: B

Question #60

While managing a project, the project manager has just noticed that the last several monthly invoices have been challenged by the client when they were clearly defined. The actual invoice payments received have also been late and were outside of the contracted payment schedule. Recent invoices have only been partially paid.What should the project manager do?

A. eview past projects for payment-related lessons learned

B. dd nonpayment to the issue log and keep tracking payments

C. onduct a meeting with the project team to update the procurement management plan

D. old a meeting with the client to address the issue

View answer

Correct Answer: D

Question #61

A new team member on a self-organizing team is finding it difficult to deliver due to the new technology being used in the project.What should the project manager do in this situation?

A. elegate other team members to complete this team member's tasks

B. entor the team member and provide the necessary training

C. equest the team member to move to another team

D. nclude the team member in an improvement program through a human resources (HR) request

View answer

Correct Answer: B

Question #62

A new major road project is starting, and the contractor has contractually committed to submitting regular status reports and participating in integration meetings.Halfway through the project life cycle, the contractor stops participating in meetings and submitting reports, stating these items consume too much time.What should the project manager do first?

A. ssess the risk of the contractor not attending meetings and submitting reports for the rest of the project and escalate it to the project sponsor

B. emind the contractor that they committed to attending meetings and submitting reports per the contract

C. ubmit a claim for not fulfilling the contract terms and handle the claim in accordance with the alternative dispute resolution

D. peak with the company's lawyer and request that they demand the contractor fulfill their contractual commitments

View answer

Correct Answer: B

Question #63

During the third iteration of a project, the main sponsor retired from the company, and a new sponsor was appointed. The new sponsor is not familiar with the agile approach for project delivery, which leads them to request more control over the project team.What should the project manager do?

A. chedule a meeting with the new sponsor in order to explain the agile approach and how teams are supposed to be self-organized

B. eview the sponsor's request with the project team during the next daily review meeting in order to provide the requested control

C. chedule an emergency meeting with the project team so they fulfill every request that comes from the sponsor

D. eview the sponsor's request with the project team during the next iteration review meeting in order to obtain a team decision

View answer

Correct Answer: A

Question #64

After reviewing the project management plan with key stakeholders, the project manager was told that an 18-month release plan was unacceptable and the product should launch in six months.Based on the new timeline, what should the project manager do?

A. lan for overtime, apply crashing and fast tracking, and share the risk of failure with project stakeholders

B. eview the project backlog looking for high-priority items and come up with a minimum viable product (MVP) that fits the expected timeline

C. eek approval with the sponsor to triple the project budget, hiring more people to compensate for the compressed schedule

D. o over the critical path with stakeholders, explaining why it is not possible to deliver all the scope in the expected timeline

View answer

Correct Answer: B

Question #65

A project manager is assigned to a major construction project. The project is critical to the city's population, and especially to the local government official who committed to delivering the project on time as an election promise. A new project sponsor has been assigned and wants to include aspects that the previous project sponsor did not support.What should the project manager do next?

A. eet with the new project sponsor to review the current project scope and the requested changes

B. ebaseline the project as there is now a new project sponsor, which is presenting an opportunity to review and recalibrate the project objectives

C. nvite the project sponsor to a briefing with the project team to demonstrate progress and seek further support to meet project-committed deliverables

D. nform the new project sponsor that the new aspects will not be included in this project

View answer

Correct Answer: A

Question #66

Two members of a new project team disagree on the best approach to solve a problem. The conflict has been going on for 1 week. The two members are tense around each other and are taking everything personally.What should the project manager do?

A. elp the team members to resolve the conflict in a way that results in the best team performance

B. ffer a compromise that is acceptable to both team members, even if it may not be the best solution

C. nderstand each team member's argument and select the one that results in less risk to the project

D. end both team members to the human resources (HR) department for an acceptable resolution

View answer

Correct Answer: A

Question #67

The marketing team is transitioning to using hybrid approaches for their projects. The marketing director is not knowledgeable about hybrid methodologies, and the project manager needs the director's support as the marketing director is a key stakeholder.What should the project manager do to obtain the support?

A. rain the marketing team and keep the director informed

B. entor the marketing director on hybrid approaches

C. sk the marketing team members to coach the director

D. sk the marketing director to participate in daily meetings

View answer

Correct Answer: B

Question #68

A project manager wants to make sure that similar projects in the future use the project's performance data as a reference. However, the project manager is not sure how to accomplish this.What should the project manager do?

A. eep project artifacts up-to-date and accessible to all stakeholders

B. hare project documentation in a repository with exclusive access

C. chedule weekly knowledge-sharing sessions with key stakeholders

D. end periodic emails to senior management with the latest project updates

View answer

Correct Answer: A

Question #69

A project manager is leading a large public project that will have a high impact on the town's citizens.How should the project manager define the different requirements?

A. nalyze the interests and influence of stakeholders and evaluate their requirements

B. nclude only the key requirements and keep the stakeholders informed about scope decisions

C. dd only the opinions of the team, because they know the objectives of the project

D. nclude only the common requirements of each stakeholder group in the project goals

View answer

Correct Answer: A

Question #70

A subject matter expert (SME) external to the project team provides a suggestion that will save the project delivery time. This SME has available time to support the project, but was not planned to be involved in the current agile iteration.What should the project manager do?

A. ring the SME on board immediately and discuss the implications later

B. sk the existing team members to collaborate with the SME and complete the activity

C. sk the SME to complete all of the necessary changes, which will save time

D. irect the team member to ignore the SME's changes as they were not planned

View answer

Correct Answer: B

Question #71

A project team with members from many different countries is struggling to cooperate. The project manager accepted these difficulties during the storming phase of team development, but the team has not moved to the next phase. The project is beginning to fall behind schedule.What can the project manager do to move the team to the norming phase?

A. et the developers focus on the refactoring work and discuss it in the retrospective

B. estate to the developers the importance of focusing and meeting the sprint goal

C. scalate the issue to the developers' functional managers

D. raise the developers for their proactivity and focus on quality

View answer

Correct Answer: A

Question #72

During the sprint planning of a project, the team members have a disagreement about the comparative size of the backlog items and if they would fit into the next sprint.Considering a hybrid approach, what should the project manager do?

A. sk an external technical leader to provide input and plan the sprint

B. emove the items from the product backlog since the size couldn't be estimated

C. acilitate the discussion so that the team members can reach a consensus

D. ake the decision about the backlog items based on what makes more sense

View answer

Correct Answer: C

Question #73

A company must implement a new regulation. The government has specified the date when the regulation will be enforced but has only provided high-level information on the regulation's requirements. Therefore, changes in definitions are to be expected due to uncertainty.Which life cycle should the project manager use for this project?

A. otify the project sponsor that the budget reduction will require a schedule slip and scope reduction

B. ollaborate with the team to assess the impact of the change on the project and recommend an updated project plan

C. nform each team member that they must release a portion of their budget but must remain on schedule with no change to the scope

D. eet with the schedule coordinator and financial analyst to tell them which budget lines to reduce and where to release slack

View answer

Correct Answer: D

Question #74

A project manager has completed an assessment of the project team's performance. Some team members have performed poorly on their assigned tasks.What should the project manager do?

A. Create a new standard performance measure based on project requirements

B. Develop different approaches based on team members' motivation and ability

C. Develop a standard approach to provide feedback to all team members

D. Provide intensive oversight to the team members who performed poorly

View answer

Correct Answer: B

Question #75

The project team follows a hybrid framework for its delivery. During the execution of a project, the team learns of a new compliance requirement that has to be delivered before any other requirements.How should the project manager address this situation?

A. ollaborate with the compliance team member to review and prioritize the requirement's delivery

B. dd the new compliance requirement to the backlog as the technical team does not have any capacity

C. nclude the compliance lead in the stakeholders list and wait for the next status meeting

D. sk the team to include the compliance requirement in the current sprint and deliver it

View answer

Correct Answer: A

Question #76

In the initiating phase of a project, the project manager and team members are prioritizing the product backlog along with the product owner.What should the project manager do next?

A. roduce a value-added product for the customer in each phase of the project

B. roduce a value-added product for the customer as continuously as possible

C. roduce a value-added product for the customer in the beginning of the project

D. roduce a value-added product along with the supporting documentation

View answer

Correct Answer: B

Question #77

A team has individual daily start times for each team member. Sometimes the overlap between team member working hours is short. During those times, the interactions and work as a team are reduced and ineffective.What should the project manager do?

A. nform the team members who are joining late to join early and work together

B. llocate the overlap time for each team member and ask them to adhere to the schedule

C. sk the team to define a team charter and agree on core working hours

D. sk the team to start at the same time to obtain the maximum number of team working hours

View answer

Correct Answer: C

Question #78

A project manager is managing a very important business transformation project. The goal of the project is to extend a desktop application with a mobile application module. The marketing department believes that a main competitor is working on a similar product.Which delivery approach should the project manager use for this project?

A. xtreme Programming (XP) delivery, to mitigate the high risk related to a new product

B. raditional delivery, to ensure high quality and that the product meets market demands

C. ncremental delivery, to ensure that mobile capability is released fast to the users

D. terative delivery, to ensure that user feedback is incorporated into the second iteration

View answer

Correct Answer: C

Question #79

DRAG DROP (Drag and Drop is not supported)A company has created a cross-functional team to drive the digital transformation project for the business. The team is expected to deliver the minimum viable product (MVP) that addresses market need in the shortest possible time.Match the roles for the team on the left to their corresponding responsibilities on the right.Select and Place:

A. ee Explanation section for answer

View answer

Correct Answer: A

Question #80

A company has a transformation project in progress. During a planning session, several stakeholders are in constant disagreement and often use personal arguments to support their position. Team members are getting frustrated with the situation.What should the project manager have done to avoid this situation?

A. stablished ground rules before the discussion had started

B. einforced that higher-level management has the decision power

C. nvited a high-level sponsor to the meeting to reduce the level of disagreement

D. sked stakeholders not to voice their opinions during the meeting

View answer

Correct Answer: A

Question #81

An agile project is in its eighth iteration out of 16. After the last iteration review, the team members receive feedback from the security department about regulations with which the project must comply.Which two actions should the project manager take? (Choose two.)

A. chedule a meeting with the new stakeholder

B. hare the project status reports with the new stakeholder

C. pdate the stakeholder engagement plan

D. dd the new stakeholder to the communications management plan

View answer

Correct Answer: BE

Question #82

An agile team has released the second version of its product, but the feedback is that the software has many bugs that compromise the user experience.What should the project manager do?

A. ire an external consultancy firm to focus on testing and quality control to avoid the issue in the future

B. ropose an internal program that offers incentives for the team members who find and fix bugs

C. losely evaluate the skill set of the team, looking for technical gaps that need to be filed in order to improve quality

D. acilitate the next retrospective meeting, focusing the team on analyzing root causes and proposing solutions

View answer

Correct Answer: D

Question #83

A project manager discovers that the project team is spending a large amount of time delivering several reporting formats for the same project updates to multiple stakeholders.What should the project manager do to reduce the time spent on these activities?

A. pdate the communications management plan to remove less influential stakeholders

B. elegate all of the stakeholder communications activities to a project team member

C. egment the types of communications to be delivered to different stakeholders

D. old biweekly status meetings to deliver information to all stakeholders at once

View answer

Correct Answer: C

Question #84

The project is delayed due to the high amount of major changes requested by different stakeholders at different stages of the project. If the project continues on the same path, it will consume twice the time and budget planned.What two actions can the project manager take to be more cost effective? (Choose two.)

A. mphasize to the teams the importance of meeting the agreed deadlines

B. rovide appropriate training to compensate for the mismatch

C. pdate the project schedule to reflect the delay

D. ccept the risk of the project missing deadlines due to the mismatch

View answer

Correct Answer: DE

Question #85

A project is ready to start, and resources are allocated. The development manager then informs the project manager that a critical resource is no longer available due to a family emergency. The development manager indicates that all other developers have been assigned to other projects, and there is no capacity for any developer to take on additional work.What should the project manager do next to fulfill this resource need?

A. etermine resource allocation options based on project priority

B. pply changes to the existing resource allocations and inform the development manager

C. eet with the sponsor to determine how to rebaseline the schedule

D. nform the sponsor of the situation and request an extension of the target completion date

View answer

Correct Answer: A

Question #86

A project is approaching successful completion, and all stakeholders are really proud of the achieved results. The project management office (PMO) recommends the project manager to lead the next similar project.What should the project manager do next?

A. ngage key stakeholders to complete and deliver lessons learned

B. elect the same stakeholders for the next project to avoid doing knowledge transfer

C. resent the project achievements and delegate knowledge transfer to the steering committee

D. equest the PMO to manage the lessons learned repository

View answer

Correct Answer: A

Question #87

A new project manager learns the work assigned to the team has already been decomposed to its lowest level. The project manager reviews the work and feels some additional, useful information is missing.What should the project manager review?

A. he WBS dictionary

B. he requirements traceability matrix

C. he project charter and scope statement

D. he business requirement documents (BRD)

View answer

Correct Answer: A

Question #88

A company changed the product owner on an existing project. The new product owner has less knowledge of the product than everybody else on the team. Due to the product owner's lack of knowledge, the team does not consider the opinions of the product owner seriously and mostly relies on the project manager's opinion.What should the project manager do?

A. ork with the project management office (PMO) manager to generate an onboarding plan for the new product owner

B. chedule time to share insights with the new product owner about the product and project information

C. ssume the role of the product owner while the product owner gets familiar with the product

D. rganize a team-building activity and ask the team to respect the opinions of the new product owner

View answer

Correct Answer: B

Question #89

A project manager has begun a complex oil refinery project. Although the project is in the initiation phase, the sponsor keeps asking for concrete dates for the most important project milestones.When will the project manager be able to provide the requested information?

A. uring the planning phase, when processes for scope definition and activity duration and sequencing will be performed

B. lose to the end of the project, as the forecasts will be more accurate and most risks will already be mitigated

C. n the initiation process, as it happens concurrently with the project contract and project charter creation

D. s soon as possible, as project delays can be significantly avoided when a schedule is developed early

View answer

Correct Answer: A

Question #90

An agile team is required to address a technical, complex requirement that has no visual deliverable to show the customer.What guidance should the product manager provide to improve the requirement development?

A. eprioritize the product backlog by lowering the priority of the complex activity, so it will be worked on later in the project

B. llow the team to focus and complete the complex work because it will reduce the risk of finding issues later in the project

C. iscuss this with the team and reprioritize the backlog to deliver maximum value by including a portion of the complex work

D. nform the customer that there will not be any deliverable due to the complexity involved in the requirement

View answer

Correct Answer: C

Question #91

A project manager joins a team that is providing a customized enterprise resource planning (ERP) system to a client. A potential design problem is identified by the development team. After reviewing this issue with the project owner and team members, all agreed to revise the design to avoid a system defect when deployed. The design is already approved.What should be the project manager's next steps?

A. evisit the communications management plan and make necessary adjustments

B. evisit the scope management plan and note this as a risk

C. ontinue developing based on the project management plan and address the issue post delivery

D. chedule a meeting with the product owner and finance team to agree on course corrections

View answer

Correct Answer: B

Question #92

A company is implementing a growth strategy by constructing a new production facility, which will soon move into the operation phase. Although a governance policy was already in place, the company must comply with new financial regulations that have been recently implemented. Compliance with the regulations will cause a major change in project scope.How should the project manager respond to this requirement?

A. erform an analysis to assess the Impact on the project

B. roceed with the existing company governance policy

C. scalate the issue to upper management and let them decide

D. irectly comply with the financial regulations

View answer

Correct Answer: A

Question #93

A project manager presented the project schedule to the mam stakeholders. They have requested that the project be completed two months earlier than the scheduled date.What should the project manager do?

A. old a stakeholder meeting to align timelines and scope expectations

B. rash the schedule to shorten the timeline while keeping the scope unchanged

C. pdate the cost management plan to allocate more resources to the project to finish the scope earlier

D. educe the scope of the project by removing activities and shortening the timeline

View answer

Correct Answer: A

Question #94

A company's project management office (PMO) has started to implement iterative tools. A project manager is starting a new project and has identified an opportunity to use the iterative tools. One of the senior managers is concerned about this modified framework as it is fairly new to the company.What should the project manager do first?

A. rganize individual sessions with the stakeholders to build awareness and trust in the new framework

B. ook for external training on the new framework to eliminate the risk of low engagement from stakeholders

C. end documentation to the senior manager about the advantages of the new framework

D. scalate the senior manager's concern to the project sponsor and distribute the status to the team

View answer

Correct Answer: A

Question #95

A laboratory is launching a new product, defined to be executed in eight iterations with a fixed release date. At the beginning of the second iteration, the project manager realizes that a significant regulatory feature is missing in the project backlog.What should the project manager do?

A. sk the product owner to add the missing feature in the backlog

B. nvite stakeholders to discuss the impact of adding the regulatory feature

C. stimate the related cost and ask for a project extension

D. ncrease the capacity of the team to include the missed feature

View answer

Correct Answer: B

Question #96

A project has met the agreed-upon product requirements and is closing. There is time remaining in the schedule and excess budget. The resources are not yet scheduled to move to other projects. Several product champions want to continue adding functionality to the product.What should the project manager do?

A. se the remaining time and resources to add additional scope to the project without spending the project budget

B. nsure product quality by spending the remaining resources and time on additional quality checks for the product

C. cknowledge the project closure criteria has been met and release the remaining budget and resources

D. btain approval from the sponsor to add additional functionality to the project deliverables with the leftover budget

View answer

Correct Answer: C

Question #97

A project manager has been assigned to a project and receives the project charter from the project management office (PMO). The document is very clear about customer requests. During Project Scope Management some requirements seem to be different from the ones specified within the project charter.What should the project manager do?

A. odify the baseline of the project for minor impact changes to the project scope

B. se a focus group and brainstorming sessions to gather more details about the project scope

C. egister the changes in the configuration management plan and send it to the change control board (CCB)

D. xplain to the sponsor that these requests could endanger the schedule and cost of the project

View answer

Correct Answer: D

Question #98

A project manager is performing the role of scrum master for a team of developers. There is a conflict among the developers, generated by differences in how a feature can be delivered. The project manager organized a few spikes to resolve this conflict.What should the project manager do next?

A. rganize a multivoting event to achieve consensus of the whole team

B. llow the team to decide on their own which option should be implemented

C. rganize more spike events until consensus of the team is reached

D. sk the project sponsor to decide which option should be implemented

View answer

Correct Answer: B

Question #99

A project is in progress with a team that is new to agile approaches. After the first sprint review, the team performance begins slipping, and the conclusion is that there is not an adequate flow of work for the team.What should the project manager do?

A. rovide the product owner with training

B. ubmit a change request to rebaseline the project

C. hange the project approach to hybrid

D. iscuss the issue with the stakeholders

View answer

Correct Answer: D

Question #100

A food company is developing a new product using a predictive approach, and the product is currently in the testing phase. Given the nature of the feedback of the tests, the project manager has decided to use an iterative approach. At the end of one of the iterations, a new regulation related to the product is enacted.What should the project manager do next?

A. ake a change request regarding the project's scope to ensure compliance

B. nclude an assessment to verify compliance in the next iteration

C. onduct an iteration review to address the new regulation

D. tart the tests over, adapting the trials to the new regulation

View answer

Correct Answer: C

Question #101

A project manager is leading an automation project. The project team is colocated and includes people from both the technical and business units. The project manager discovers that personal differences and work styles are affecting the project negatively.How should the project manager address this?

A. evelop a schedule that ensures people with personal differences work separately

B. nvite the functional managers of the different units to address their personal differences

C. se an approach to the project that does not involve colocation

D. eet with the team and agree on expectations from team members

View answer

Correct Answer: D

Question #102

Due to delays on some activities, one of the project team members has increased the scope without any approval.What should the project manager do next?

A. emove the changes to match the original requirements

B. dd team members to the project to avoid more schedule delays

C. pdate project documentation with the new scope

D. valuate the impacts of the changes that were made to the project

View answer

Correct Answer: D

Question #103

A project team is implementing an enterprise notification tool with a vendor. The project manager noticed that this vendor's developer has been reporting the same status for several weeks in a row. A few days later, the vendor communicates that the deliverable will not be completed on time due to resource constraints within their company.What should the project manager do next?

A. pdate the risk register to reflect the delay, communicate the impact to the schedule, and escalate to management for assistance

B. onduct a project review with the project sponsor to explain the delay and add a developer to work with the vendor

C. dd the delay to the issue log and work with the vendor for a resolution that will bring the schedule back on track

D. eview the contract with the vendor to go over the financial penalty that is applicable to this situation

View answer

Correct Answer: C

Question #104

A project manager is part of a global project team and is in charge of managing the scope defined by their country. There is a clear division regarding which pieces of the scope should be treated by global and local teams. During the last sprints, the project manager has been receiving requests that the global team should handle.What should the project manager do in this situation?

A. ssess the team's capacity to absorb the workload

B. valuate and understand the cause of the conflict

C. scalate the situation to the project sponsor

D. eject the workload back to the global team

View answer

Correct Answer: B

Question #105

In a software development project, the product owner and development team agree on a sprint backlog. The highest priority in the backlog is to build a payment module. The team worked on the module during the first half of the sprint, but now two developers want to spend the rest of the sprint focusing on refactoring another feature that might create issues in the future.What should the project manager do?

A. pdate the project risk register with the potential for delays

B. nform the client that extra resources will be added to give the client more time for reviews

C. ork with the client on an acceptable amount of time for document approval

D. nform the client of their responsibility in relation to document approval

View answer

Correct Answer: B

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