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PMI-PgMP Certification Exam Questions & Answers, Program Management Professional | SPOTO

SPOTO mock exams simulate the real PgMP exam environment, featuring a diverse range of exam questions and detailed explanations for each answer. These mock exams not only test your knowledge but also help you identify areas for improvement and reinforce your understanding. Additionally, our exam simulators replicate the actual testing conditions, including timed sections, allowing you to develop effective time management strategies and build confidence. Complement your learning journey with our extensive exam preparation resources, including online exam questions, real exam questions, and exam sample questions. These invaluable tools offer a comprehensive review of the PgMP exam objectives, ensuring you have a solid grasp of the essential concepts and best practices in program management. Elevate your exam readiness with our PMI-PgMP certification exam questions and answers, meticulously crafted to align with the latest industry trends and updates. Unlock your potential as a Program Management Professional with our comprehensive and reliable resources.
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Question #1
You are the program manager of the GHY Program. Your program team has identified a risk dealing with the materials you will be using in the program. It is possible that if the materials are not installed properly they will cause serious damage in future phases of the program. Your team has recommended additional training and a consultant to help the team members install the material accurately to reduce the likelihood of the risk event. You agree and the team executes the risk response. What type of risk re
A. Enhancing
B. Workaround
C. Mitigation
D. Avoidance
View answer
Correct Answer: C

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Question #2
You are the program manager of the GHY Program. Your program team has identified a risk dealing with the materials you will be using in the program. It is possible that if the materials are not installed properly they will cause serious damage in future phases of the program. Your team has recommended additional training and a consultant to help the team members install the material accurately to reduce the likelihood of the risk event. You agree and the team executes the risk response. What type of risk re
A. Enhancing
B. Workaround
C. Mitigation
D. Avoidance
View answer
Correct Answer: D
Question #3
You are the program manager for your organization. Management is considering a new program but they are worried about the program risks that may affect the program success. You know that there are three positive risks responses and three negative risk responses that each risk can have. Management asks you which risk response would be most appropriate for a large risk event if they wanted to hire a third-party to own the risk event for the program. What risk event is most appropriate?
A. Transference
B. Mitigation
C. Avoidance
D. Sharing
View answer
Correct Answer: A
Question #4
Two project managers in your program, Marcy and Mary, are not agreeing with the scheduling of project resources and they have asked for your help to determine the resolution. They are refusing to speak with each other and each is telling you that the other person is scheduling project resources for the project that are already scheduled to complete the work. In the communication model, what component represents the disagreement of these two project managers and their refusal to speak with each other about a
A. Conflict
B. Noise
C. Barrier
D. Ad hoc
View answer
Correct Answer: C
Question #5
Mary Anne is the program manager for her organization. In her program there are six projects. One of the projects in her program has been performing well. It is on schedule and has no cost or schedule variances. Mary Anne has decided, however, that her program needs to be terminated. Which one of the following is a likely reason why the project should be terminated?
A. The program scope has changed
B. The scope is not being met as planned due to scope creep
C. The project resources are not completing their project tasks as assigned
D. The project scope has changed from the original intent of the project
View answer
Correct Answer: A
Question #6
Which of the following represents the duration of activities against a calendar?
A. Pie chart
B. Scatter chart
C. Gantt chart
D. Pareto chart
View answer
Correct Answer: A
Question #7
Molly is the program manager for her organization. She is creating a document that defines the benefits the program will create for her organization once the program has been completed. What document is Molly writing?
A. Program charter
B. Program benefits realization plan
C. Program benefits statement
D. Program scope statement
View answer
Correct Answer: C
Question #8
You are the program manager for your organization. Management has assigned you to a new program that has been chartered. Your team is in the process of the Manage Program Issues process. One of the two outputs of this process is change requests. Which one of the following is the other one?
A. Audit reports
B. Program management plan
C. Program performance reports
D. Program issues register updates
View answer
Correct Answer: D
Question #9
You are the program manager for your organization and you are trying to determine the possible outcomes of a risk event. You're analyzing the risk event's worst case scenario, most likely scenario, and optimistic scenario to simulate the possible affects of the risk on the program's cost, time, and scope ramifications. What simulation technique are you using in this situation?
A. Monte Carlo simulation
B. Sensitivity analysis
C. Force field analysis
D. Decision tree analysis
View answer
Correct Answer: A
Question #10
You are the program manager for your organization and you're trying to determine if you buy or build a software solution for your organization. If you build the solution it'll cost you $75,000 to create and it'll cost you $12,000 per month to support. If you hire a vendor they can build the solution for $63,000 but their solution will cost you $15,500 per month to support. How many months would you have to use your in-house solution to equate to the cost of the vendor's solution?
A. Approximately 6 months
B. You'll never be able to equate to the cost of the vendor's solution
C. Approximately 3
D. Approximately 10 months
View answer
Correct Answer: C
Question #11
Which of the following documents contain a list of all problems, unfavorable events, or situations that occurred so far in the program?
A. Program charter
B. Program risk register
C. Program issue register
D. Program scope statement
View answer
Correct Answer: C
Question #12
You are the program manager for your organization and you're trying to determine if you buy or build a software solution for your organization. If you build the solution it'll cost you $75,000 to create and it'll cost you $12,000 per month to support. If you hire a vendor they can build the solution for $63,000 but their solution will cost you $15,500 per month to support. How many months would you have to use your in-house solution to equate to the cost of the vendor's solution?
A. Approximately 6 months
B. You'll never be able to equate to the cost of the vendor's solution
C. Approximately 3
D. Approximately 10 months
View answer
Correct Answer: C
Question #13
Terri is the program manager for her organization and she's working with Alice, a project manager in her program. Alice calls Terri and insists that she add a change to program scope. Terri agrees that the change should be entertained. What must Alice do to move forward with her change request?
A. Add the change to the program scope herself, as she is a project manager
B. Add the change request to the scope and complete integrated change control
C. Document the change request in a change request form
D. Create a change request charter justifying the change request
View answer
Correct Answer: C
Question #14
Your program has been selected and its program charter is now being created. The program charter defines all of the following characteristics except for which one?
A. Program constraints
B. Program scope
C. High-level objectives for the program
D. Project scope statement for all projects within the program
View answer
Correct Answer: D
Question #15
You are the program manager for your organization and are planning the program. One of the plans you need to create will define how you'll transfer the benefits of the program to the operations of your organization. Which program management plan defines this process?
A. Operational transfer plan
B. Program transition plan
C. Benefits transfer plan
D. Program closure plan
View answer
Correct Answer: B
Question #16
Which of the following is responsible to sign off on the closure documents of a project?
A. Project team members
B. Project Manager
C. End user
D. Sponsor
View answer
Correct Answer: B
Question #17
Which one of the following is the best definition of program quality?
A. Satisfying the program scope, conforming to requirements, and ensuring a fitness for use
B. Working with the program team, project managers, and the project team members to ensure that the work is done accurately and correctly the first time
C. Creating the program scope statement exactly as the stakeholders have requested
D. Balancing the time, cost, and scope objectives of the project
View answer
Correct Answer: A
Question #18
You are the program manage of HYH Program for your organization. Your program is to create a new sports arena for your city within 12 months. Your program has seven projects and you've worked with all of the project managers before. Even though you've worked with the project managers before you still need to define the authority of the project managers and their projects. What document names the project manager for the project?
A. Project charter for each project
B. Program human resource management plan
C. Project scope statement
D. Program management charter
View answer
Correct Answer: C
Question #19
You are the program manager for your organization. Management has asked you to create a method to track the program stakeholders' concerns, threats, and demands for communication. They would like you to map out each stakeholder or stakeholder group and identify trends within the chart to help your program communicate better. What type of a chart should you create for management?
A. RACI chart
B. Stakeholder analysis chart
C. Roles and responsibilities chart
D. Communication matrix
View answer
Correct Answer: B
Question #20
You are the program manager for your organization and you're coaching Tom, an aspiring program manager, on program management. Tom is curious about controlling communications. Which one of the following is an output of the communications control process?
A. Approved change requests
B. Performance reports
C. Stakeholder analysis charts
D. Communications management plan
View answer
Correct Answer: D
Question #21
Which of the following program process outputs includes causes of variances from the program management plan, corrective actions taken and their outcomes, risk mitigations, and other information of value to management and stakeholders of future programs?
A. Lessons learned
B. Supporting details
C. Program management plan updates
D. Assumptions
View answer
Correct Answer: A
Question #22
Gary is program manager for his organization. His current program is over budget and is slipping on the program schedule. Management has demanded a change to the program scope. What is the most likely type of change management would make to this program scope?
A. A change to add additional funds to the program scope
B. A change to reduce the program scope
C. Anything that management demands
D. A change to add additional time to the program schedule
View answer
Correct Answer: D
Question #23
Martha is sharing her experience of her last project as the project manager. She tells that when she presented customer a formal acceptance and sign-off document, they refused to sign, claiming that the product does not meet their expectation. Taking which of the following steps could have been prevented the situation? Each correct answer represents a complete solution. Choose all that apply.
A. Performing quality inspections regularly
B. Archiving sign-off at important milestones
C. Documenting the requirements
D. Completing the project behind the schedule
View answer
Correct Answer: ABC
Question #24
Gary is program manager for his organization. His current program is over budget and is slipping on the program schedule. Management has demanded a change to the program scope. What is the most likely type of change management would make to this program scope?
A. A change to add additional funds to the program scope
B. A change to reduce the program scope
C. Anything that management demands
D. A change to add additional time to the program schedule
View answer
Correct Answer: D
Question #25
Paula is program manager for her organization. It has come to her attention that several of the projects within her program have stalled which has now caused her project to be delayed. Paula is required by her organization to create a certain type of report when there are variances in the program dealing with time and cost. What type of report is Paula likely to create in this instance?
A. Earned Value Management report on the schedule performance index
B. Exceptions report
C. Status report
D. Quality Control Report
View answer
Correct Answer: D
Question #26
You are the program manager for your company and are monitoring and controlling several aspects of your program. You want to make certain that you're including all areas that need to be monitored and controlled. Which one of the following is not something you'll have to monitor and control as a program manager?
A. Materials required by the program
B. Equipment your program uses
C. Susan the application developer in your program
D. Stakeholder identification
View answer
Correct Answer: D
Question #27
You are the program manager for your organization. Your program has recently completed its program scope and you've transferred the benefits to the operations of your organization. Before your program is considered closed you must complete some forms and procedures as required by your organization. The requirements to complete the forms and paperwork are also known as what?
A. Program administrative closure
B. Enterprise environmental factors
C. Closing processes
D. Organizational process assets
View answer
Correct Answer: B
Question #28
Which of the following risk response planning techniques is associated with threats and seeks to reduce the probability of occurrence, or impact of risk below an acceptable threshold?
A. Risk avoidance
B. Risk transference
C. Risk mitigation
D. Risk acceptance
View answer
Correct Answer: C
Question #29
You are the program manager for your organization. You have created a program that will create things for the organization throughout the program not only at program closure. All of the following are elements that you may transfer to the organization throughout the program's life cycle except for which one?
A. Benefits
B. Risk management outcomes
C. Program personnel
D. Outputs from team development
View answer
Correct Answer: B
Question #30
Which of the following documents provides the mandate to execute the program within a certain timeline and also presents milestones for the delivery of products or incremental benefits?
A. Program architecture baseline
B. Program risk register
C. Program WBS
D. Program charter
View answer
Correct Answer: B
Question #31
You are the program manager for your organization. When a project in your program is completed, who will need to sign the certificate of completion?
A. The project manager
B. The program customer
C. The program stakeholders
D. The project management team
View answer
Correct Answer: D
Question #32
If a program has a budget of completion of $550,000, is 25 percent complete, and has spent $135,000 what is the cost variance (CV)?
A.
B. -$2,500
C. $2,500
D. 1
View answer
Correct Answer: C
Question #33
You are the program manager for your organization and are working on gathering the requirements for a new solution and mission statement. There are several instances in the stakeholder pool where the stakeholders and their manager are being queried on possible requirements. You worry that the subordinates may have requirements, ideas, and suggestions to offer but they may be not submitting their thoughts because they do not want to contradict their managers. You believe you need a method to gather all requi
A. Delphi Technique
B. Focus groups
C. Web surveys
D. Workshops
View answer
Correct Answer: A
Question #34
In your organization there are rules and procedures that the program manager must follow and abide by before the program can begin and must continue to follow once the program is in execution. What term is assigned to the enforcement of these program management rules and procedures?
A. Program governance
B. Organizational process assets
C. Program standards
D. Process analysis
View answer
Correct Answer: C
Question #35
What is the present value of a program that will be worth $3,567,000 if it lasts for six years and the rate of return is five percent?
A. $1,550,850
B. $3,532,000
C. $2,502,750
D. $2,661,750
View answer
Correct Answer: D
Question #36
You are the program manager for your organization. You're currently creating an accountability matrix starting with yourself, the program manager and the program sponsor. What program management process identifies the program sponsor?
A. Pre-program setup phase
B. Authorization of program processes and projects
C. Initiate program process
D. Initiation of the program management team
View answer
Correct Answer: C
Question #37
Molly is the program manager for her organization. She is creating a document that defines the benefits the program will create for her organization once the program has been completed. What document is Molly writing?
A. Program charter
B. Program benefits realization planC
D. Program scope statement
View answer
Correct Answer: C
Question #38
You are the program manager of the GHY Program in your organization. It has come to your attention that some of the project managers in your program are adding time to each project activity in an effort to pad their durations in case some event happens in their project that will cause delays. What principle should you share with these project managers that counterattack the concept of padding activities with additional time?
A. Parkinson's Law
B. Law of Diminishing Returns
C. 80/20 Law
D. Pareto's Law
View answer
Correct Answer: A
Question #39
All of the following are resources that you will need to monitor and control in a program environment except for which one?
A. Staff members
B. Contracts
C. Quality
D. Equipment
View answer
Correct Answer: D
Question #40
After program closure, the lessons learned document becomes the part of ____?
A. The risk register
B. The company's organizational process assets
C. The program's performance record
D. The program charter
View answer
Correct Answer: B
Question #41
Alice is the project manager of the NHQ Project and is entering the project's closing processes. The project, she has managed, has been for another organization in a contractual relationship. Her organization requires Alice to complete performance reviews of the project team, review the deliverables with the project customer, and to obtain formal signoff of the project deliverables. There may be other conditions and activities that Alice likely will need to do in this final project phase. Where can Alice ch
A. Project Integration Plan
B. Project Contract
C. Project Quality Control procedures
D. Project Communications Management Plan
View answer
Correct Answer: B
Question #42
You are a program manager for your organization. You have proposed a program to the management that will last four years and will cost $35 million to create. Management has asked to see the program charter and the proposed costs and benefits of the program. Management agrees to your program charter and proposed to fund the program in increments at the completion of each milestone. What type of funding does management proposed for this program?
A. Tentative
B. Step funding
C. Milestone approval
D. Phase gate estimating
View answer
Correct Answer: C
Question #43
You are the program manager for your organization. Management is considering a new program but they are worried about the program risks that may affect the program success. You know that there are three positive risks responses and three negative risk responses that each risk can have. Management asks you which risk response would be most appropriate for a large risk event if they wanted to hire a third-party to own the risk event for the program. What risk event is most appropriate?
A. Transference
B. Mitigation
C. Avoidance
D. Sharing
View answer
Correct Answer: C
Question #44
All of the following are resources that need to be monitored and controlled except for which one?
A. Equipment
B. Staff
C. Quality
D. Facilities
View answer
Correct Answer: C
Question #45
What is another term that can be assigned to the pre-program analysis and research to determine if a program should be initiated?
A. Program scope statement definition
B. Feasibility study creation
C. Business case creation
D. Program charter creation
View answer
Correct Answer: B
Question #46
A knowledge area defines a subset of program management and its processes within that domain. For example, the knowledge area of quality management includes the processes related directly to quality management only. Which knowledge area ensures that all knowledge areas interact correctly with one another?
A. Program benefits management
B. Program management planning
C. Integration management
D. Communications management
View answer
Correct Answer: C
Question #47
A knowledge area defines a subset of program management and its processes within that domain. For example, the knowledge area of quality management includes the processes related directly to quality management only. Which knowledge area ensures that all knowledge areas interact correctly with one another?
A. Program benefits management
B. Program management planning
C. Integration management
D. Communications management
View answer
Correct Answer: C
Question #48
You are the program manager for your organization. You're currently working with the program director, Nancy Holmes, to define a new program and the benefits the program should create. Of the following, which is the best definition of a benefit a program creates?
A. A benefit is an outcome of the constituent projects within a program
B. A benefit is a project and program deliverables that the organization may use immediately
C. A benefit is a deliverable of a program or project that is worth more than the cost to create the deliverable
D. A benefit is an outcome of actions and behaviors that provides utility to stakeholders
View answer
Correct Answer: D
Question #49
Holly is the program manager for her program. She is creating with her team a plan that will address how the program team will achieve program goals based on who the program will need to interact with in the program. This plan should define all of the people, groups, and other entities the program needs to interact with in order to move the program forward. On what plan is Holly working?
A. Stakeholder management plan
B. Communications management plan
C. Human resource management plan
D. Interface management plan
View answer
Correct Answer: D
Question #50
You are the program manager for your organization and are working with your team to identify stakeholders in the program. Where should the identified stakeholders and their information be recorded?
A. Stakeholder matrix
B. Communications management plan
C. Requirements traceability matrix
D. Stakeholder registry
View answer
Correct Answer: D
Question #51
There are five stages of team development. At which stage are there likely to be disagreements and struggle for roles in the program team?
A. Adjourning
B. Forming
C. Confronting
D. Storming
View answer
Correct Answer: D
Question #52
Your program has a budget at completion of $1,550,000 and is expected to last one year. Currently your program is 45 percent complete and has spent $725,000. According to the program schedule you are actually to be fifty percent complete by this time, but due to some vendor delays your program is running just a bit late. Based on this information which is performing worse, the cost or schedule?
A. The schedule is performing worse because the SPI is
B. The cost is performing worse because the EAC is $1,611,111
C. The schedule is performing worse because the SV is -$27,500
D. The cost is performing worse because the CPI is
View answer
Correct Answer: C
Question #53
You are the project manager for your organization and are working with the project stakeholders and the business analyst to define all of the deliverables the project is to create. The stakeholders would like the option of adding more deliverables later in the project and keeping the requirements somewhat open for changes. You explain to the business analyst that you need a set of requirements that define exactly what needs to be delivered for the project. What document are you trying to create in this earl
A. Requirements technical documentation
B. Project scope statement
C. Project charter
D. Detail design document
View answer
Correct Answer: B
Question #54
What analysis type could you use in a program to compare the positive stakeholders and their position, power, and influence over your program to the same variable components of the negative stakeholders in your program?
A. Sensitivity analysis
B. Stakeholder analysis
C. Monte Carlo simulation
D. Force field analysis
View answer
Correct Answer: D
Question #55
You are the program manager for your organization and are working with your program team to create the program scope. Based on the program requirements you have identified the major deliverables of each phase in your program scope. Management has requested that you plan for cost estimating to happen at each phase of the program before continuing the work. Management may elect to cancel the program at the end of each phase based on past performance of the program. What are the reviews of management called at
A. Phase gate estimates
B. Murder board
C. Portfolio review sessions
D. Kill points
View answer
Correct Answer: A
Question #56
An organization supports both programs and projects for various industries. What is a portfolio?
A. A portfolio is the total amount of funds that have been invested in programs, projects, and operations
B. A portfolio describes all of the monies that are invested in the organization
C. A portfolio describes the organization of related projects, programs, and operations
D. A portfolio describes any project or program within one industry or application areA
View answer
Correct Answer: C
Question #57
You are the program manager of the MQQ Program. Your program will use equipment and materials that are new to your industry. You have some concerns that there will be delays and waste by your program team because they've not worked with these materials or tools before. You elect to send the resources that will work the most with these tools through training. The cost of the training in this instance is known as which one of the following?
A. Indirect costs
B. Cost of doing business
C. Direct costs
D. Cost of conformance quality
View answer
Correct Answer: A
Question #58
A program has a budget at completion of $1,250,000 and has already spent $425,000. The program is running late due to some vendor delays; the program is only 30 percent complete though it was scheduled to be 45 percent at this time. Based on this information how much more money will this program need to finish?
A. $978,445
B. $919,325
C. $991,667
D. $987,544
View answer
Correct Answer: C
Question #59
You are the program manager for your organization and are planning the composition of the project team. In your organization resources are used from throughout the company and may serve on more than one project. While you, the program manager, will have most of the authority on the program you want the project managers to have authority over the project decisions. What type of an organizational structure does your organization have?
A. Strong Matrix
B. Functional
C. Weak Matrix
D. Projectized
View answer
Correct Answer: B
Question #60
You are a program manager of a program. You are required to compile performance data of your program. These data will be sent to relevant stakeholders. You are reviewing the status reports of all projects including the costs, schedule, scope, risks, and other performance data. In which of the following processes are you working on?
A. Plan Communication
B. Distribute Information
C. Report Program Performance
D. Monitor and Control Program Performance
View answer
Correct Answer: C
Question #61
If a program has a budget of completion of $550,000, is 25 percent complete, and has spent $135,000 what is the cost variance (CV)?
A.
B. -$2,500
C. $2,500
D. 1
View answer
Correct Answer: C
Question #62
Part of program management is to understand how the communication model works in a program. The program manager must be able to effectively communicate with the program team and stakeholders. What component of the communication model is responsible for carrying the message?
A. Medium
B. Sender
C. Decoder
D. Encoder
View answer
Correct Answer: B
Question #63
Which of the following risk response planning techniques is associated with threats and seeks to reduce the probability of occurrence, or impact of risk below an acceptable threshold?
A. Risk avoidance
B. Risk transference
C. Risk mitigation
D. Risk acceptance
View answer
Correct Answer: C
Question #64
You are the program manager for your organization. You have created a statement of work, request for proposal, and an invitation to a bidder's conference for 17 possible vendors. During the conference there were questions about your request for proposal and statement of work that led to clarifications. After the vendor conference you should update what information to send back to the vendors?
A. Request for bid documents
B. Proposals
C. Statement of work
D. Program management plan
View answer
Correct Answer: D
Question #65
During the selection of source process, you assign certain points towards various categories to judge the vendors. Which type of source selection process is it?
A. Benefit-cost analysis
B. Screening system
C. Weighting system
D. Preferred vendor list
View answer
Correct Answer: D
Question #66
Which project management meeting allows stakeholders to meet one another and to learn about the project?
A. Project scope review
B. Project authorization meeting
C. Project status meeting
D. Project kick-off meeting
View answer
Correct Answer: B
Question #67
Which of the following is responsible to sign off on the closure documents of a project?
A. Project team members
B. Project Manager
C. End user
D. Sponsor
View answer
Correct Answer: D
Question #68
Your program creates a byproduct that you could sell to a client. The cost of the byproduct would offset the cost of the program by nearly $7,500 per month. This is an example of which positive risk response?
A. Sharing
B. Enhance
C. Exploiting
D. Accepting
View answer
Correct Answer: C
Question #69
You are the program manager for your company and evaluating the sellers to determine the seller to buy from. In your analysis you've created a histogram to display the pros and cons for each seller. You've created five categories of interest and assigned values to each category for each vendor. Your five categories are: · Cost · Schedule · Experience · Certification · Warranty Each category has a different point value and the vendor that receives the maximum points in total will win the contract. What type
A. Monte Carlo simulation
B. Expert judgment
C. Weighted scoring model
D. Benchmarking
View answer
Correct Answer: A
Question #70
You are the program manager for your organization. A new program is about to initiated and Marcy, your assistant, asks you about the themes that all new programs must map to. All of the following are themes that you can discuss with Marcy except for which one is not a program theme?
A. Stakeholder management
B. Requirements analysis
C. Benefits management
D. Program governance
View answer
Correct Answer: B
Question #71
Your program has a budget at completion of $1,550,000 and is expected to last one year. Currently your program is 45 percent complete and has spent $725,000. According to the program schedule you are actually to be fifty percent complete by this time, but due to some vendor delays your program is running just a bit late. Based on this information which is performing worse, the cost or schedule?
A. The schedule is performing worse because the SPI is
B. The cost is performing worse because the EAC is $1,611,111
C. The schedule is performing worse because the SV is -$27,500
D. The cost is performing worse because the CPI is
View answer
Correct Answer: A
Question #72
The ____ quality assurance technique ensures continuous improvement of all processes.
A. Just-in-time management
B. Ishikawa
C. Six Sigma
D. Kaizen
View answer
Correct Answer: C
Question #73
You are the program manager for your organization. You're currently creating an accountability matrix starting with yourself, the program manager and the program sponsor. What program management process identifies the program sponsor?
A. Pre-program setup phase
B. Authorization of program processes and projects
C. Initiate program process
D. Initiation of the program management team
View answer
Correct Answer: A
Question #74
Harriet is the program manager of a large program that has a high profile and visibility in her organization. Some of the stakeholders are negative and Harriet needs to work with these stakeholders to address their fears, perceived threats, and concerns about the program. Which communication method is considered to be the best approach for this scenario?
A. Face-to-face
B. Many-to-many
C. Ad hoc conversation
D. One-to-many
View answer
Correct Answer: A
Question #75
You are the project manager for the JJY Project, which is similar to the HHG Project you managed last quarter. You would like to model the current project scope on the previous project to save time and effort. This is an example of what kind of scope definition?
A. Analogous estimating
B. Organizational process assets
C. Parametric scope definition
D. Template driven
View answer
Correct Answer: D
Question #76
Part of your job as the program manager is to coach the project managers on their duties and goals. One of the project managers, Holly, is having trouble discerning the difference between quality assurance and quality control. She understands that she needs both to help you reach the program goals. Which statement best describes quality assurance for a project within your program?
A. Quality assurance is an inspection-driven process to keep mistakes out of the project
B. Quality assurance is a prevention-driven process to keep mistakes out of the project
C. Quality assurance defines quality and sets goals for the project team
D. Quality assurance is an organization-wide process to do the work according the organizational goals and metrics
View answer
Correct Answer: B
Question #77
Robert is the program manager of the NHQ Program. His team has never worked with one another before this program and he is worried about their abilities to become a team in very short order. He would like to create a team development exercise to facilitate this process. Robert will need all of the following information except for which one to facilitate team development?
A. Risk management plan
B. Program management plan
C. Personnel records
D. Training records
View answer
Correct Answer: C
Question #78
Terri is the program manager for her organization and she's working with Alice, a project manager in her program. Alice calls Terri and insists that she add a change to program scope. Terri agrees that the change should be entertained. What must Alice do to move forward with her change request?
A. Add the change to the program scope herself, as she is a project manager
B. Add the change request to the scope and complete integrated change control
C. Document the change request in a change request form
D. Create a change request charter justifying the change request
View answer
Correct Answer: C
Question #79
You are the program manager for the BHN Program. Your program has 122 stakeholders that you'll need to plan to communicate with. Considering the size of the program how many communication channels do you have in this program?
A. 244
B. 122
C. 14,884
D. 7,381
View answer
Correct Answer: D
Question #80
You are the program manager for your organization. Your current program is to create a new recreational facility in your city. Franklin, the Chief Executive Officer, is concerned about meeting all of the financial and schedule requirements of the proposed program. Martina, the mayor of your town, wants to make certain the program meets all safety requirements and building codes. Your supervisor, Mary Ann, is the Program Director, and she is concerned about the start date of your program. Another stakeholder
A. Franklin
B. Martina
C. Hal
D. Mary Ann
View answer
Correct Answer: D
Question #81
As a program manager, once your team is in place you need to focus on—
A. Risks
B. Resource reallocations
C. Missed milestones
D. Architecture issues
View answer
Correct Answer: B
Question #82
What document should you provide to the vendors if you're only interested for a set fee for their materials?
A. IFB
B. RFP
C. RFI
D. SOW
View answer
Correct Answer: B
Question #83
You are the program manager for your project. You are working with the project managers regarding the procurement processes for their projects. You have ruled out one particular contract type because it is considered too risky for the program. Which one of the following contract types is usually considered to be the most dangerous for the buyer?
A. Cost plus incentive fee
B. Cost plus percentage of costs
C. Time and materials
D. Fixed fee
View answer
Correct Answer: D
Question #84
You are the program manager for your organization. You have created a statement of work, request for proposal, and an invitation to a bidder's conference for 17 possible vendors. During the conference there were questions about your request for proposal and statement of work that led to clarifications. After the vendor conference you should update what information to send back to the vendors?
A. Request for bid documents
B. Proposals
C. Statement of work
D. Program management plan
View answer
Correct Answer: C
Question #85
Gary is program manager for his organization. His current program is over budget and is slipping on the program schedule. Management has demanded a change to the program scope. What is the most likely type of change management would make to this program scope?
A. A change to add additional funds to the program scope
B. A change to reduce the program scope
C. Anything that management demands
D. A change to add additional time to the program schedule
View answer
Correct Answer: B
Question #86
You are the program manager for your organization and are about to execute your procurement management plan. You need to procure materials for your program and you want only the vendor to provide you with a price for the goods you need to procure. What type of a document should you provide to the vendor in this scenario?
A. Statement of work
B. Request for quote
C. Proposal
D. Program charter
View answer
Correct Answer: B
Question #87
Tom is the program manager for his organization. He has to balance the resources he'll be using in the program with the demand for operations to use the same resources. What program document can Tom reference to determine the availability of certain program resources, such as application developers, engineers, and technical writers?
A. Staffing management plan
B. Resource calendar
C. Functional management plan
D. The resource pool description
View answer
Correct Answer: A
Question #88
An organization is considering a new program. The program has a cost of $1,950,000 and will last for three years. What is the minimum future value this organization should expect to receive from this program if it is initiated and the rate of return is six percent?
A. $2,322,481
B. $1,950,000
C. $2,067,000
D. $1,950,001
View answer
Correct Answer: A
Question #89
You are the program manager for your organization and are planning the program. One of the plans you need to create will define how you'll transfer the benefits of the program to the operations of your organization. Which program management plan defines this process?
A. Operational transfer plan
B. Program transition plan
C. Benefits transfer plan
D. Program closure plan
View answer
Correct Answer: B
Question #90
Your program exists within a matrix structure. Your program has eight projects that all share resources from around the organization. You are concerned that some of the project team members may be over allocated and want to create a chart that will reflect the utilization of resources. What kind of chart can show the utilization of project team members used in your program?
A. Resource network diagram
B. Resource breakdown structure
C. Resource histogram
D. Pareto chart
View answer
Correct Answer: C
Question #91
What is the formula to determine earned value (EV) for a program?
A. Percent complete times percent remaining in the program
B. Percent completes time the program cost estimate
C. Percent complete times the program budget at completion
D. Percent complete times the program cost of labor and materials
View answer
Correct Answer: C
Question #92
What is the formula to determine earned value (EV) for a program?
A. Percent complete times percent remaining in the program
B. Percent completes time the program cost estimate
C. Percent complete times the program budget at completion
D. Percent complete times the program cost of labor and materials
View answer
Correct Answer: A
Question #93
A program has a BAC of $1,750,000 and is expected to last two years. The program is currently at the third milestone which represents 35 percent of the program work. As it happens, this program has already spent $620,000 of the budget. Management is concerned that the program may also be slipping on schedule because the program should be forty percent complete by this time. Based on this information which type of performing is present in this scenario?
A. Schedule, because the program's planned value is only $700,000
B. Cost, because the program has a cost variance of -7,500
C. Schedule, because the program has a schedule performance index of
D. Cost, because the program has an estimate to complete of $1,151,429
View answer
Correct Answer: C
Question #94
You are the program manager for your organization and are working on gathering the requirements for a new solution and mission statement. There are several instances in the stakeholder pool where the stakeholders and their manager are being queried on possible requirements. You worry that the subordinates may have requirements, ideas, and suggestions to offer but they may be not submitting their thoughts because they do not want to contradict their managers. You believe you need a method to gather all requi
A. Delphi Technique
B. Focus groups
C. Web surveys
D. Workshops
View answer
Correct Answer: A
Question #95
You are the program manager for your organization. Your current program, which has just started, has eight projects and many of the projects share resources such as equipment and people. Management has asked that you identify when the project resources will be utilized on each project within your program. They are worried some resources may be idle or overscheduled. What approach can you use to consider the availability of resources when the project managers begin sequencing their project activities?
A. The project managers will create Gantt charts to schedule all activities
B. The project managers will use the critical path method for scheduling activities
C. The project managers will use the critical chain method for scheduling activities
D. The project managers will use PERT to schedule all activities
View answer
Correct Answer: ABD
Question #96
On which of the following documents you work throughout the risk management processes?
A. Risk management plan
B. Project management plan
C. Risk register
D. Project charter
View answer
Correct Answer: C
Question #97
You are the program manager for the BHN Program. Your program has 122 stakeholders that you'll need to plan to communicate with. Considering the size of the program how many communication channels do you have in this program?
A. 244
B. 122
C. 14,884
D. 7,381
View answer
Correct Answer: B
Question #98
Paul is the program manager for his company. He along with his team is working on the Monitor and Control Program Changes process. The process will need several inputs. Which one of the following items is NOT an input to the Monitor and Control Program Changes process in the program management?
A. Change request log
B. Approved change requests
C. Change requests
D. Program management plan
View answer
Correct Answer: ABD
Question #99
What is the other name for critical delivery dates?
A. Substantial completion
B. Phases
C. Flags
D. Milestones
View answer
Correct Answer: C
Question #100
Identify the term described in the statement given below? "The use of it should be reviewed along with an assessment of their effectiveness. This will aid the program management in determining if risks to the program are being effectively managed. It also provides feedback to the program management on any projects that need to be recovered or terminated."
A. Budget
B. Planned Value
C. Contingency Reserve
D. Earned Value
View answer
Correct Answer: A
Question #101
You are the program manager for your company and management wants you to identify how you'll make decisions in the program planning processes. What program management document should serve as the baseline for all future program decisions?
A. Program budget
B. Program management plan
C. Program scope statement
D. Program requirements
View answer
Correct Answer: C

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