DON'T WANT TO MISS A THING?

Certification Exam Passing Tips

Latest exam news and discount info

Curated and up-to-date by our experts

Yes, send me the newsletter

Latest Salesforce OmniStudio Consultant Exam Questions and Answers, 2025 Update | SPOTO

SPOTO's latest exam dumps on the homepage, with a 100% pass rate! SPOTO delivers authentic Cisco CCNA, CCNP study materials, CCIE Lab solutions, PMP, CISA, CISM, AWS, and Palo Alto exam dumps. Our comprehensive study materials are meticulously aligned with the latest exam objectives. With a proven track record, we have enabled thousands of candidates worldwide to pass their IT certifications on their first attempt. Over the past 20+ years, SPOTO has successfully placed numerous IT professionals in Fortune 500 companies.
Take other online exams
Question #1
A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a very long-running process that makes users impatient. Which feature should the consultant recommend to Improve performance and address users' concerns?
A. Try Catch
B. Batch jobs
C. Chainingcorrect
D. Conditions
View answer
Correct Answer: C
Question #2
A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the proces
A. DataRaptor Transform Actioncorrect
B. Selectcorrect
C. DataRaptor Extract Action
D. Radiocorrect
E. DataRaptor Post Actioncorrect
View answer
Correct Answer: ABDE
Question #3
The design team creates a mock-up proposal of an OmniScript for sales that includes more than 25 steps. Th consultant reviews the proposal and sees that the OmniScript will be used for three different and complex sal processes: change of plan, new sale, and loyalty. The user will select the type of sale at the beginning of the interaction, and then the OmniScript will branch into either change of plan, new sales, or loyalty processes. E process will contain multiple decision points for the user. Following b
A. Pass the process type as an input parameter
B. Add more conditional views to branch the OmniScript into logical sections
C. Add more Step elements to create shorter pages
D. Create a specific OmniScript for each business process
View answer
Correct Answer: D
Question #4
How many levels deep can reusable OmniScripts be nested?
A. 2
B. 5
C. Unlimited
D. 1correct
View answer
Correct Answer: D
Question #5
Which OmniScript element can be used to retrieve data from more than one source?
A. Calculation Action
B. Integration Procedure Actioncorrect
C. DataRaptor Extract Action
D. Matrix Action
View answer
Correct Answer: B
Question #6
An existing OmniScript used to capture and update customer information displays the following information on the same page: ? Name ? Age ? Street ? Last name ? Postal code ? Gender ? State ? Phone ? City ? Country ? Email Users report that the information displays in no specific order. Users experience errors when filling the information because it is not categorized. The process fails after submission because the mandatory fields are blank. How can the consultant improve the user experience of the OmniScri
A. Use a template for each category and add custom code for the required validation
B. Use a Section to break the information and Headline to the title and a required icon in the input
C. Use a Visualforce Page with the categories, labels, and the required validation
D. Use Block elements to group and required property checked in some of the inputscorrect
View answer
Correct Answer: D
Question #7
Which OmniStudio tool creates a Chatter post and sends to a Chatter feed?
A. DataRaptor Load
B. Integration Procedurecorrect
C. Calculation Procedure
D. FlexCards
View answer
Correct Answer: B
Question #8
A company is creating a FlexCard for agents to respond to account inquiries. The company has decided to lim actions on the card to the three most frequent and important actions users typically take. Based on the user analysis exhibit shown below, which three actions should appear on the card? Choose 3 answers
A. Verify a transactioncorrect
B. Request higher limitcorrect
C. View credit score history
D. View statements
E. Make a paymentcorrect
View answer
Correct Answer: ABE
Question #9
A company has account Information that they want to display to agents in a summarized view. For each account they want to display icons that allow the user to launch guided processes for frequent tasks. The processes a reused in other parts of the business. Which three OmniStudio tools are needed to meet these requirements? Choose 3 answers
A. FlexCardscorrect
B. Flyouts
C. OmniStudio Actionscorrect
D. Navigate Actions
E. Omni Scriptcorrect
View answer
Correct Answer: ACE
Question #10
A company needs to create some boundaries for their sales teams regarding the minimum and maximum discounts that can be applied to their orders. The discount thresholds are set using adjustments such as 5%, 10%, 15%, 20%, 25%, and 30%. The minimum adjustment and the maximum adjustment are determined by their region and their customer lifetime score. Which two OmniStudio tools should the consultant recommend to meet these requirements' Choose 2 answers
A. OmniStudio Actioncorrect
B. Calculation Procedurecorrect
C. Calculation Matrixcorrect
D. DataRaptor Transform
View answer
Correct Answer: ABC
Question #11
A company has a legacy application to display customer information. The application currently uses custom CS / HTML to display information in the company's color scheme and fonts. The application also provides users will access to more than 25 processes. Recently, a new project was started to build a 360° view using FlexCards to replace the legacy application. In this scenario, which three FlexCard features should the consultant recommend? Choose 3 answers
A. Actionscorrect
B. Custom Stylescorrect
C. Menu elements
D. Data tablescorrect
E. Newport Design System
View answer
Correct Answer: ABD
Question #12
A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a recommend to improve performance and address users concerns Which feature should the consultant recommend to improve performance and address users concerns?
A. Try Catch
B. Batch jobs
C. Chainingcorrect
D. Conditions
View answer
Correct Answer: C
Question #13
When a customer wants to buy a new device, a discounted rate can be applied after considering the number lines and internet coverageon their current plan. Which OmniStudio tool could a consultant recommend to get the discounted rate?
A. DataRaptor Turbo
B. OmniStudio Action
C. Calculation Matricescorrect
D. DataRaptor Transform
View answer
Correct Answer: C
Question #14
An insurance company wants to create an OmniScript that allows the user to review and change account number such as phone number and website. In this process, the following functionality is needed: ? Enter the company's website ? Enter the account phone number ? Each field should display on a separate line of the page Which three elements should the consultant include in the OmniScript design solution? Choose 3 answers
A. Numbercorrect
B. Text Area
C. Telephonecorrect
D. Line Breakcorrect
E. Textcorrect
View answer
Correct Answer: ACDE
Question #15
A business is creating an agent console with FlexCards to provide a 360 view of their customers. The business wants the following information displayed:* Account information including account name, phone, and website* Active opportunities related to the account* Active contracts related to the account* The ability to view and renew contractsAn Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.How should the consultant design the FlexCards to meet these requirements?
A. Parent FlexCard with multiple Child and Card Actions
B. Parent FlexCard with multiple Child and different Card States
C. Parent FlexCard with single Child and multiple Card States
D. Parent FlexCard with single Child and Card Actions
View answer
Correct Answer: A
Question #16
what can a DataRaptor Extract do?
A. Create data in multiple related objects
B. Extract data from a spreadsheet
C. Retrieve data from multiple related objectscorrect
D. Load data from external sources
View answer
Correct Answer: C
Question #17
A company has an existing OmniScript running in production. The business decides additional customer information is needed and wants to add more questions to the process. What is the most efficient approach that the consultant can recommend to the business to meet this requirement?
A. Add a new Step element with Input elementscorrect
B. Add an LWC component
C. Add an Input Action to a Step
D. Add a embedded FlexCard
View answer
Correct Answer: A
Question #18
A business needs to create a FlexCard to display open cases for an account. The cases should display different depending on their priority. ? Low or Medium priority cases should display case data and an Update Account Info action. ? High priority cases should include a red border, an alert notification, and an Escalate action. What is the most efficient way to meet these requirements?
A. Create a FlexCard with two card states
B. Create a FlexCard with one card state
C. Create two FlexCards with one card state each
D. Create two FlexCards, one for Low / Medium priority cases and another for High priority cases
View answer
Correct Answer: A
Question #19
In which two scenarios should a DataRaptor be used? Choose 2 answers
A. To retrieve an account and Its related contactscorrect
B. To retrieve today's financial news
C. To send an SMS alert to the user when a process completes
D. To merge the city and state fields into a single fieldcorrect
View answer
Correct Answer: AD
Question #20
A Salesforce Omnistudio Consultant is tasked with creating an Omniscript for a client's customer service process. The consultant wants to integrate Salesforce Knowledge into the Omniscript.What is one way the consultant can configure an Omniscript to search for Salesforce Knowledge articles?
A. Using a simple search
B. Using a complex search algorithm
C. Based on dynamic inputs from Omniscript fields
D. Based on static values set up during configuration
View answer
Correct Answer: C
Question #21
Which three use cases should be implemented using Calculation Procedures & Matrices? Choose 3 answers
A. Use a house's address, size, and age of the building to determine an insurance premium
B. Use rules to determine eligible insurance products based on a house's address and age of thebuilding
C. Use location and past usage to determine the monthly cost for an energy product
D. Use the product color and capacity to determine the price of a product
E. Use risk factors for an insured item to determine different insurance product options
View answer
Correct Answer: CDE
Question #22
When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer. Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF?
A. Integration Procedure
B. DataRaptor
C. Calculation Procedure
D. OmniStudio Action
View answer
Correct Answer: B
Question #23
When designing OmniScripts, which three best practices should consultants recommend to increase user adoption? Choose 3 answers
A. Prefill data for users when possiblecorrect
B. Replicate existing processes as-is
C. Provide keystroke commands for data entry
D. Divide complex processes into sectionscorrect
E. Provide user help textcorrect
View answer
Correct Answer: ADE
Question #24
A business has a requirement to display cases in a console for service agents. Cases can have avariety of statuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen the case. When the case is Active or Escalated, agents should not have the option to reopen the case. Which FlexCard functionality can be used to meet this requirement?
A. Conditional Viewcorrect
B. Flyouts
C. State
D. Styling
View answer
Correct Answer: A
Question #25
When designing OmniStudio solutions, what are two reasons that explain why Integration Procedures are recommended as the first choice of data sources for FlexCards and OmniScripts? Choose 2 answers
A. They future-proof your front-end design
B. They can retrieve Salesforce data from multiple objects faster
C. They combine multiple actions into a single server call
D. They enable better usability in digital interactions
View answer
Correct Answer: AC
Question #26
A company plans to use OmniScript to digitally transform Its business. During the discovery phase of the project the team reviews all of the business processes including the Individual steps of each process. As a result of analysis, it is clear that many processes need to update contact data at different points in the process. What solution should the consultant recommend to efficiently meet these requirements?
A. Create an Integration Procedure to update contact data with "Chain On Step" enabled and invoke it from all OmniScripts
B. Create an OmniScript that uses the reusable property to update contact data and embed it In other OmniScripts
C. Create an OmniScript to update contact data and invoke it when other OmniScripts complete
D. Create a FlexCard for contacts, and add an Update Contact Details OmniScript as an action
View answer
Correct Answer: B
Question #27
An Insurance company decides to use calculation procedures and matrices to calculate premium costs for new Insurance policies. Prices change very frequently, resulting In multiple copies of the rating or pricing tables. What is an advantage of calculation procedures that the consultant should highlight in this scenario?
A. Allows aggregate functions
B. Allows text concatenation using algebraic operatorscorrect
C. Allows multiple versions that will execute based on when the request is made
D. Allows AI integration to calculate next best offer using policy attributes
View answer
Correct Answer: B
Question #28
Which three use cases should be implemented using Calculation Procedures and matrices? Choose 3 answers
A. Use a house's address, size, and age of the building to determine an insurance premium
B. Use rules to determine eligible insurance products based on a house's address and age of the building
C. Use location and past usage to determine the monthly cost for an energy product
D. Use the product color and capacity to determine the price of a product
E. Use risk factors for an insured item to determine different insurance product options
View answer
Correct Answer: ACE
Question #29
A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when view the product information. Once all of the elements are collected together on the FlexCard, it looks cluttered. Which two FlexCard features should the consultant recommend to address this issue? Choose 2 answers
A. Use a table or chart to display datacorrect
B. Use a flyout action to display additional informationcorrect
C. Use a condition to hide data unless specific criteria are met
D. Put specific fields in a collapsible blockcorrect
View answer
Correct Answer: ABD
Question #30
A consultant must design a 360 view of the customer. The business requirements are: ? A header card with account information (name, account number, next billing date, invoice method) ? A list of related contacts (first name, last name, phone) ? All the open cases related to the account (subject, priority, SLA) An account will not have more than 2 contacts, but it could have more than 10 open cases. It is necessary to the different sections available at a glance. Which two FlexCard features should the consul
A. Use a Datatable elementcorrect
B. Use a Block Element with the Collapse property enabledcorrect
C. Use a Zone Templatecorrect
D. Use a Custom Style to adjust height and width
View answer
Correct Answer: ABC

View The Updated Salesforce Exam Questions

SPOTO Provides 100% Real Salesforce Exam Questions for You to Pass Your Salesforce Exam!

Get Salesforce Practice Test

View Answers after Submission

Please submit your email and WhatsApp to get the answers of questions.

Note: Please make sure your email ID and Whatsapp are valid so that you can get the correct exam results.

Email:
Whatsapp/phone number:


Copyright © 2024. Designer by SPOTO Official Website. All Rights Reserved.