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ITIL 4 Specialist: High-velocity IT Exam Questions and Answers​ | SPOTO

Prepare for the ITIL 4 Specialist: High-velocity IT exam with SPOTO’s comprehensive exam questions and answers. This certification focuses on enabling organizations to operate in high-velocity environments, delivering fast, reliable, and innovative IT services. The ITIL 4 High-velocity IT exam assesses your understanding of concepts like automation, value stream mapping, and digital transformation, which are critical in modern IT service management. SPOTO provides a range of study materials, including downloadable sample questions, mock exams, and in-depth study guides to help you master key topics. These resources are designed to enhance your exam readiness and improve your ability to apply ITIL 4 principles in high-velocity contexts. By practicing with SPOTO’s ITIL 4 High-velocity IT exam questions and answers, you will gain the knowledge and confidence to successfully pass the certification exam.
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Question #1
Which is the MAIN reason for service providers to encourage feedback on service provision?
A. o provide sources of continual improvement of services and practices
B. o allow the service consumer to identify potential super-users
C. o establish which user communities are providing most value
D. o allow service consumers to compare service providers
View answer
Correct Answer: A
Question #2
An organization is undergoing a digital transformation. New behaviour patterns are encouraged among the teams. Many employees have adopted these patterns, but others are reluctant and unsure. An anonymous survey conducted by the leadership team highlighted that some team members avoid experimentation and prefer to search or wait for a single correct solution.Which TWO key behaviour patternsare MOST LIKELY to be affected by this attitude?1. Accept ambiguity and uncertainty2. Commit to continual learning3.
A. and 4
B. and 4
C. and 2
D. and 3
View answer
Correct Answer: C
Question #3
Which joint activity performed by a service provider and service consumer ensures continual value co-creation?
A. ervice offering
B. ervice relationship management
C. ervice consumption
D. ervice provision
View answer
Correct Answer: B
Question #4
An employee has some concerns at work but does not share this information with others because they fear that thiswould damage their reputation and position.What is PRIMARILY concerned with preventing this situation?
A. ntegration of duties
B. oyota Kata
C. esign thinking
D. afety culture
View answer
Correct Answer: D
Question #5
Which value chain activity communicates the current status of all four dimensions of service management?
A. mprove
B. ngage
C. lan
D. btain/build
View answer
Correct Answer: C

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