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Unlock Success with PMP Pracatice Questions, Project Management Professional Certification | SPOTO

Unlock your path to success in the Project Management Professional (PMP) certification with SPOTO's comprehensive practice questions. The PMP certification is globally recognized, validating professionals' expertise in project management methodologies and leadership skills. SPOTO's practice questions cover a wide range of topics, including exam dumps, exam questions and answers, sample questions, and free quizzes, providing candidates with a holistic approach to exam preparation. Additionally, SPOTO offers exam materials and exam simulators to enhance candidates' exam practice and readiness. By leveraging SPOTO's practice questions and resources, candidates can strengthen their exam preparation, improve their understanding of project management principles, and boost their confidence in tackling the PMP exam successfully. SPOTO's commitment to excellence in exam preparation makes it a trusted choice for aspiring PMP certification holders.
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Question #1
A client asks a global IT company to develop a supply-chain monitoring system. A project manager then begins to assist in the creation of the project charter for the project sponsor. What should the project manager do next?
A. Identify and define the most appropriate implementation approach for the project deliverables
B. Meet with key stakeholders and the sponsor to discuss project assumptions, success criteria, and critical inputs
C. Search the lessons learned repository for historical information on project charter development
D. Meet with the sponsor to outline a detailed timeline with project milestones for resource allocation purposes
View answer
Correct Answer: D

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Question #2
A project’s key stakeholder resigns and a new one is selected. What should the project manager do first?
A. Meet with the new stakeholder to verify their alignment with the project
B. Verify with the project sponsor that the current requirements and scope are still applicable
C. Ask the new stakeholder to create a new project scope and requirements
D. Inform all stakeholders about project progress and the addition of the new stakeholder
View answer
Correct Answer: A
Question #3
Which of the following includes how requirements activities will be planned, tracked, and reported?
A. Configuration management plan
B. Scope baseline
C. Requirements management plan
D. Schedule baseline
View answer
Correct Answer: C
Question #4
A special type of bar chart used in sensitivity analysis for comparing the relative importance of the variables is called a:
A. triangular distribution
B. tornado diagram
C. beta distribution
D. fishbone diagram
View answer
Correct Answer: C
Question #5
Which risk management strategy seeks to eliminate the uncertainty associated with a particular upside risk by ensuring that the opportunity is realized?
A. Enhance
B. Share
C. Exploit
D. Accept
View answer
Correct Answer: B
Question #6
Which process involves subdividing project deliverables and project work into smaller, more manageable portions?
A. Develop Schedule
B. Create VVBS
C. Estimate Activity Resources
D. Define Scope
View answer
Correct Answer: B
Question #7
What can a project manager do to communicate the formal project announcement and relevant information to stakeholders, and then gain their commitment?
A. Create the project charter
B. Conduct a kick-off meeting
C. Develop the communications management plan
D. Prepare and distribute the responsible, accountable, consult, and inform (RACI) matrix
View answer
Correct Answer: B
Question #8
Which of the following lists contain processes that are included within Project Procurement Management?
A. Plan purchases and acquisitions, plan contracting, request seller responses, select sellers
B. Plan purchases and acquisitions, request seller responses, select sellers, schedule control
C. Plan purchases and acquisitions, acquire project team, request seller responses, select sellers
D. Plan purchases and acquisitions, acquire project team, contract approval, select sellers
View answer
Correct Answer: C
Question #9
Which of the following inputs is required for the WBS creation?
A. Project Quality Plan
B. Project Schedule Network
C. Project Management Software
D. Project Scope Management Plan
View answer
Correct Answer: D
Question #10
A project manager discovers that material costs have increased significantly since project initiation. To what should the project manager refer to determine if the project is still feasible?
A. Basis of the estimate
B. Cost baseline
C. Cost management plan
D. Business case
View answer
Correct Answer: B
Question #11
A team member assigned to an activity with two days total float takes a one-week emergency leave. This will impact not only that activity, but the entire project. There are no available resources to assign to this activity. What should the project manager do next?
A. Update the issue log, and review the risk register for the risk response
B. Request an external resource
C. Move a resource from an activity that has more float
D. Issue a change request to the change control board (CCB) to revise the project schedule
View answer
Correct Answer: B
Question #12
A new warehouse facility is under construction. The project manager knows that increasing the team’s training will result in a lower defect ratio. What should the project manager do next?
A. Introduce a training program
B. Update the resource management plan
C. Increase quality control reviews
D. Add training costs to the budget
View answer
Correct Answer: C
Question #13
A project can be defined as a:
A. Temporary endeavor undertaken to create a unique product, service, or result
B. Temporary endeavor that produces repetitive outputs
C. Permanent endeavor undertaken to create a unique product, service, or result
D. Permanent endeavor that produces repetitive outputs
View answer
Correct Answer: A
Question #14
Which process develops options and actions to enhance opportunities and reduce threats to project objectives?
A. Identify Risks
B. Control Risks
C. Plan Risk Management
D. Plan Risk Responses
View answer
Correct Answer: C
Question #15
A project team is developing a new enterprise resource planning (ERP) system under a tight deadline. During quality assurance testing, a number of issues are detected. However, the developers mistrust quality assurance and are uncooperative. What should the project manager do to address the conflict?
A. Persuade the developers to cooperate with the application of the quality assurance plan, and communicate this to stakeholders
B. What until the deliverables are ready before directing the development team to adhere to the quality assurance plan
C. Explain the quality assurance plan to all team members, make the required changes, and gain consensus on the plan going forward
D. Hire a conflict resolution specialist to address the concerns, then implement the recommended changes
View answer
Correct Answer: C
Question #16
A software company is asked to build an application based on new technology for a new client who is unsure of their requirements. What contract type should the software company use to ensure risk is minimized?
A. Fixed price incentive fee contract (FPIF)
B. Firm fixed price contract (FFP)
C. Time and material contract (T&M)
D. Cost plus fixed fee contract (CPFF)
View answer
Correct Answer: B
Question #17
A company has a longstanding client who is often late with payment. The company now has a new project with this client. What document should the project manager use to ensure that payment delay information is documented for this project?
A. Project charter
B. Assumption log
C. Historical information and lessons learned repository
D. Risk management plan
View answer
Correct Answer: B
Question #18
A project manager assumes a strategic project that has been ongoing for two years. Project team members are located in different countries, and communication among them is complex due to language and time-zone differences. The project manager wants to obtain valid information about team members’ responsibilities and where the work is to be performed. To what document should the project manager refer?
A. Enterprise environmental factors
B. Activity attributes
C. Communications management plan
D. Work breakdown structure (WBS)
View answer
Correct Answer: B
Question #19
Within a matrix organization, dual reporting of team members is a risk for project success. Who is responsible for managing this dual reporting relationship factor?
A. Functional manager
B. Project manager
C. Functional manager supported by the project manager
D. Project management office
View answer
Correct Answer: B
Question #20
Due to organizational changes, a key stakeholder is replaced by a new employee. The next status review meeting to update project progress will not take place until next month. What should the project manager do next?
A. Schedule a separate meeting with the new stakeholder to brief them on project status
B. Prepare and send a project status report to the new stakeholder for review
C. Seek advice from the project sponsor on how to obtain support from the new stakeholder
D. Wait for the next communication window to share information with the new stakeholder
View answer
Correct Answer: D
Question #21
A project has five finish-to-start (FS) activities. Activity A takes one day Activity B follows A and takes five days Activity C follows B and takes two days. Activity D follows B and A takes two days. Activity E is preceded by C and D and takes two days. What would be the critical path(s)?
A. A-B-C-E and A-B-D-E
B. A-B-C-E and A-D-EC
D. A-D-E and A-B-D-E
View answer
Correct Answer: B
Question #22
Create WBS is part of which of the following Knowledge Areas?
A. Project Integration Management
B. Project Scope Management
C. Project Time Management
D. Project Cost Management
View answer
Correct Answer: A
Question #23
Which project document is updated in the Control Stakeholder Engagement process?
A. Project reports
B. Issue log
C. Lessons learned documentation
D. Work performance information
View answer
Correct Answer: A
Question #24
A project manager conducts weekly, face-to-face meetings with a local project team to obtain status updates and inform the team of changes. Midway through the project, a virtual development team is added to handle some additional scope. Before updating the communications management plan, what should the project manager do?
A. Schedule a separate weekly call with the virtual development team
B. Email the weekly meeting minutes to the virtual development team
C. Add a daily teleconference to the schedule
D. Update the stakeholder register
View answer
Correct Answer: B
Question #25
A procurement manager needs to determine what type of contract to use for a construction project using a new supplier. What type of contract incorporates the highest risk?
A. Cost plus award fee (CPAF)
B. Cost plus incentive fee (CPIF)
C. Cost plus percentage of cost (CPPC)
D. Cost plus fixed fee (CPFF)
View answer
Correct Answer: A
Question #26
A project requires specialized technical expertise from the engineering department. However, the senior engineer is leading a team on a separate project, and the only available resource is an entry-level engineer. The senior engineer is highly regarded by the customer and preferred by the project manager. What should the project manager do first to obtain the senior engineer’s participation in this project?
A. Meet with the engineering department manager to discuss options for making the senior engineer available
B. Demand that the senior engineer is assigned to increase customer confidence in the delivery of a quality product
C. Develop a job description using the senior engineer’s qualifications to hire a comparable senior engineer
D. Immediately ask the project sponsor to escalate this resource requirement
View answer
Correct Answer: A
Question #27
The only Process Group that comprises processes that typically occur from the beginning to the end of the project life cycle is:
A. Planning
B. Executing,
C. Monitoring and Controlling
D. Closing
View answer
Correct Answer: B
Question #28
During a project steering committee meeting, the project manager reports that a formerly supportive key team member has become resistant to and negative about changes. Where should this information be captured?
A. Responsible, accountable, consult, and inform (RACI) matrix
B. Stakeholders engagement assessment matrix
C. Risk register and issue logD
View answer
Correct Answer: B
Question #29
A new project is being executed with a team working locations. What should the project manager first consider when leading a geographically dispersed team?
A. Project team size
B. Time zones
C. Project goals
D. Cultural differences
View answer
Correct Answer: B
Question #30
A project team completes the identification of project and product requirements. Which of the following were used to accomplish this?
A. Affinity diagrams, benchmarking, and observation/conversation
B. Work breakdown structure (WBS), trend analysis, and observation/conversation
C. Brainstorming, affinity diagrams, and mind mapping
D. Benchmarking, network diagram, and trend analysis
View answer
Correct Answer: B
Question #31
While reviewing project performance, the project manager notices misalignment with the project management plan. The project manager works with the team to modify an activity to ensure future success. What does this describe?
A. Preventive action
B. Defect repair
C. Corrective action
D. Accomplished action
View answer
Correct Answer: C
Question #32
Which of the following is contained within the communications management plan?
A. An organizational chart
B. Glossary of common terminology
C. Organizational process assets
D. Enterprise environmental factors
View answer
Correct Answer: A
Question #33
At the first team meeting, the project manager uses the risks noted in the project charter as a starting point for developing the risk register. After identifying the risks, what should the project team do next?
A. Calculate the management reserve
B. Develop contingent response strategies
C. Populate a probability and impact matrix
D. Perform quantitative risk analysis
View answer
Correct Answer: C
Question #34
A project manager is developing a project risk register. What tool or technique should the project manager use to generate a list of all possible project risks?
A. Monte Carlo simulation
B. Tornado diagram
C. Brainstorming
D. Sensitivity analysis
View answer
Correct Answer: B
Question #35
During planning, a project team documented the possibility that new hardware could arrive up to 45 days late and delay the project’s delivery date. One month into the project, the manufacturer notifies the project manager that the hardware will be shipped 20 days sooner than anticipated. What should the project manager do next?
A. Adjust the procurement statement of work (SOW)
B. Issue a change request
C. Update the risk register
D. Modify the budget
View answer
Correct Answer: A
Question #36
What are the five Project Management Process Groups?
A. Initiating, Planning, Executing, Monitoring and Controlling, and Closing
B. Introduction, Planning, Executing, Monitoring and Controlling, and Closing
C. Initiating, Planning, Executing, Monitoring and Controlling, and Ending
D. Introduction, Planning, Implementation, Monitoring and Controlling, and Closure
View answer
Correct Answer: A
Question #37
A project manager has been hired to develop a product for a multinational company. While writing the key deliverables for the project charter, the project manager has two technology options and is unsure of which to use. One is safer and the other is cheaper. What should the project manager do to determine the key deliverables for the project?
A. Establish requirements with the project sponsor
B. Choose the best option based on the project manager’s experience
C. Meet with the client to understand their technological requirements
D. Use the cheaper technology in order to maintain the budget
View answer
Correct Answer: B
Question #38
A global technology company invested in an infrastructure upgrade project as a part of its business strategy. During the planning phase, the project team works with stakeholders to identify project requirements. The project manager is having difficulty engaging stakeholders who work internationally in different time zones. The stakeholders are unable to participate in regularly scheduled planning meetings, and often do not provide timely responses to emails and other requests for information. What should th
A. Arrange a meeting to discuss the issue
B. Create the resource management plan
C. Alert senior management
D. Create the communications management plan
View answer
Correct Answer: C
Question #39
A project manager is working on request for proposal (RFP) to be sent out. Which information or artifact should be used in the supplier/vendor selection criteria?
A. Stakeholder engagement plan as it has information on the stakeholders who are involved
B. Requirements management plan as it includes how requirements will be gathered
C. Quality management plan as it contains the applicable industry standards and codes
D. Scope management plan as it describes how the contractor’s scope will be managed
View answer
Correct Answer: C
Question #40
A primary function of a project management office is to support project managers in a variety of ways, including which of the following?
A. Developing and managing project policies, procedures, templates, and other shared documentation
B. Acting as the project sponsor by providing financial resources to the project
C. Resolving issues and change management within a shared governance structure
D. Aligning organizational/strategic direction that affects project and program goals
View answer
Correct Answer: A
Question #41
The following is a network diagram for a project. What is the critical path for the project?
A. A-B-D-G
B. A-B-E-G
C. A-C-F-G
D. A-C-E-G
View answer
Correct Answer: B
Question #42
During a project’s initiation phase, 200 stakeholders are identified. What should the project manager do to properly handle them?
A. Schedule a kick-off meeting
B. Select and focus only on key stakeholders
C. Create a stakeholder register
D. Refer to organizational communication requirements
View answer
Correct Answer: C
Question #43
Which Manage Communications tool or technique focuses on identifying and managing barriers?
A. Communication methods
B. Information technology
C. Communication models
D. Information management systems
View answer
Correct Answer: A
Question #44
Because critical distribution needs were not identified and considered, an upcoming product is cancelled one day before the announced launch. What should have been better developed to prevent this?
A. Stakeholder engagement plan
B. Scope management plan
C. Risk management plan
D. Communications management plan
View answer
Correct Answer: B
Question #45
What characteristic do project and operational work share in common?
A. Performed by systems
B. Constrained by limited resources
C. Repetitiveness
D. Uniqueness
View answer
Correct Answer: B
Question #46
A company plans to set up a new product that is unlike any previous product they have developed. The project manager must manage customer expectations. What should the project manager do to identify the project’s deliverables?
A. Use their knowledge and expertise
B. Capture deliverables in the project charter and receive approval
C. Discuss options with the project sponsor
D. Meet with the project team to decide on the deliverables based on the budget
View answer
Correct Answer: B
Question #47
A project to replace a core business system is required by a company’s CEO. The CEO appoints a project sponsor, and urges an immediate start to the project. The project sponsor asks the project manager – who has no previous experience with such a complex project – to write the project charter. What should the project manager recommend to the project sponsor?
A. Appointing an advisor with experience in the area to provide the required support
B. Breaking the project into multiple phases to reduce its complexity
C. Conducting a benefits analysis with relevant stakeholders to support the project charter
D. Launching a study to determine the project’s feasibility
View answer
Correct Answer: A
Question #48
Two project team members have a different understanding of the intent of a work package. What should the project manager do?
A. Empower the team members to request clarification from the client
B. Conduct a brainstorming session with the team
C. Review the work breakdown structure (WBS) dictionary with the team members
D. Tell the team members to refer to the work authorization system
View answer
Correct Answer: A
Question #49
A project manager is planning a project that has 40 stakeholders. The project manager decides that all stakeholders will receive the same type of communications in order to minimize work for the project team and reduce costs. When the project manager reviews the communications management plan with the project management team, an experienced team member voices concerns about the communications decision. Why might using the same type of communication for all 40 stakeholders be a concern?
A. Because the expected savings would be minimal
B. Because some stakeholders might feel neglected
C. Because the team should be able to manage individual communications properly
D. Because different stakeholder needs are not being taken into consideration
View answer
Correct Answer: A
Question #50
A project sponsor asked a project manager to conduct a benefits analysis of the revenue model for a project prior to signing off on the project budget. The project manager met with relevant stakeholders and has gotten inconsistent inputs on the benefits. What could have caused the inconsistent inputs?
A. Stakeholders were not consulted by the sponsor
B. The project is not aligned with stakeholder objectives
C. A risk management plan was not developed
D. Project outcomes are not mapped to business benefits
View answer
Correct Answer: B
Question #51
Some company board of director members feel that the organization does not possess the capabilities to handle the scope and complexity of its projects. As a result, they request an external audit of past project performances. The project management office (PMO) asks previous project managers about their availability to answer questions for the audit. What else does the PMO need?
A. Performance reports
B. Enterprise environmental factors
C. Organizational strategy plan
D. Project documents
View answer
Correct Answer: B
Question #52
A project team completed the initial phase of the project and many team members do not have a clear understanding of the project management plan, communication strategies, and specific milestones. What should the project manager do?
A. Schedule a kick-off meeting with all team members
B. Schedule periodic project status meetings
C. Meet with team members as issues arise
D. Discuss concerns during the next stand-up meeting
View answer
Correct Answer: C
Question #53
A team of experts provides a project manager with different effort estimates for implementing a project’s scope. What tool or technique should the project manager use to develop a project schedule?
A. Expert judgement
B. Analogous estimating
C. Three-point estimating
D. Focus groups
View answer
Correct Answer: D
Question #54
A project manager with a geographically distributed team has created a project management plan based on an approved project charter that was created by the project sponsor. What should the project manager do next?
A. Conduct a meeting with the full team to communicate the content of the project management plan
B. Send the relevant parts of the project management plan to the applicable team members affected by those parts
C. Seek approval of the project management plan before communicating it to the team
D. Send the project management plan to all team members and ask for their approval
View answer
Correct Answer: B
Question #55
A project manager is leading a project team workshop to develop the scope management plan. The team appears overwhelmed with the project's size and complexity. What should the project manager do?
A. Revisit the work breakdown structure (WBS) with the team
B. Have the team review all existing project documentation
C. Break the workshop into groups, with each group responsible for developing a subpart of the scope management plan
D. Ask a subject matter expert (SME) to explain to the group what was done on a previous, similar project
View answer
Correct Answer: C
Question #56
The project sponsor indicates to the project manager that due to other priorities, the budget for the project will be cut in half. This decision will cause changes in the project. What should the project manager do next?
A. Report the impact of the changes to the sponsor
B. Update the project’s scope management plan
C. Document the changes and follow the change control process
D. Organize a meeting with the sponsor and analyze the impact on scope
View answer
Correct Answer: B
Question #57
A project progressing on time and within budget is 30 days away from achieving its main milestone. The project manager then learns that a key component to achieve this milestone will be unavailable for 45 days. What should the project manager do?
A. Revise the risk management plan
B. Update the issue log
C. Notify stakeholders at the next project status meeting
D. Send an amended progress report to all stakeholders
View answer
Correct Answer: A
Question #58
A customer asks the project manager to estimate the time required to include a missing functionality. The customer thinks that three days will be sufficient to implement this change. However, the project management office (PMO) believes that seven days are required, while the technical lead feels that 10 days are needed. What should the project manager use to estimate the time required for the change?
A. Pareto diagram analysis
B. Analogous estimating
C. Beta distribution
D. Parametric estimating
View answer
Correct Answer: C
Question #59
A project manager receives a request for proposal (RFP) and must respond to the estimation section. The project manager is concerned that insufficient information is available to do the estimate. What method of estimation should the project manager use?
A. Definitive
B. Parametric
C. Rough order of magnitude (ROM)
D. Capital cost
View answer
Correct Answer: A
Question #60
A test manager informs a project manager about a one-week schedule delay to complete the testing phase. What should the project manager do next?
A. Fast track the schedule
B. Check whether this task is on the critical path
C. Negotiate with the customer for a change in the schedule
D. Crash the schedule
View answer
Correct Answer: B
Question #61
A new project requires resources with specific skills and competencies from various company departments. Since most company staff are already assigned to other projects, the project manager must identify and agree on available internal human resources, and hire external experts. What should the project manager use first to obtain resources?
A. Negotiation skills
B. Acquisition skills
C. Individual and team assessment tools
D. Requirements analysis tools
View answer
Correct Answer: B
Question #62
A project has been stopped during the execution phase because the construction methods are not in compliance with environmental regulations. The project manager was not aware of the environmental requirements of the project and now needs advice on how to deal with environmental compliance in future projects. What should the project manager do to avoid a similar situation in future projects?
A. Plan to complete regulatory work within budget and on schedule
B. Update the schedule every two weeks during the execution phase
C. Use expert judgment when dealing with environmental requirements
D. Collect project requirements during the initiation phase in every project
View answer
Correct Answer: B
Question #63
When should quality planning be performed?
A. While developing the project charter
B. In parallel with the other planning processes
C. As part of a detailed risk analysis
D. As a separate step from the other planning processes
View answer
Correct Answer: A
Question #64
The project charter for a new urgent project was recently signed, and the sponsor is requesting that the project manager immediately start to develop the project schedule. What should the project manager do in this situation?
A. Develop the schedule based on the lessons learned from similar projects
B. Review the scope baseline and create a work breakdown structure (WBS)
C. Plan a meeting with stakeholders to discuss the project’s risks and impacts
D. Identify the project’s critical activities before developing a schedule
View answer
Correct Answer: C
Question #65
A project manager is reviewing the cost management plan written by a team member. Although the total cost estimate is within the approved budget, the team member used their own template rather than the one provided for the project. What should the project manager have done?
A. Ensured that the correct tools and techniques were used for the cost estimate
B. Requested that the project management information system (PMIS) rules an guidelines be followed
C. Mandated that the organizational process assets were followed
D. Required that a subject matter expert (SME) is included in the process
View answer
Correct Answer: A
Question #66
A sponsor proposes a project change. The project team analyzes the proposed change, determines that it can be done within schedule and budget, and informs the project manager. What should the project manager do next?
A. Accept the change since it will not negatively impact the project
B. Refer to the change management plan to determine next steps
C. Ask the sponsor for approval
D. Assess the risk associated with the change
View answer
Correct Answer: B
Question #67
While performing a stakeholder analysis, the project manager realizes that several stakeholders have competing priorities. What should the project manager do?
A. Refer to the project charter
B. Meet with the stakeholders to obtain alignment
C. Set priorities based on the statement of work (SOW)
D. Ask the sponsor to speak with the stakeholders
View answer
Correct Answer: D
Question #68
During project initiation, the project manager learns that the charter was not approved by the proper authorities. The project manager approaches their line manager about this issue, but the line manager instructs the project manager to immediately begin work on the project plan. What should the project manager do?
A. Follow the line manager's instructions
B. Explain the implications of working without approval
C. Seek advice from other project managers
D. Escalate the matter to the project sponsor
View answer
Correct Answer: B
Question #69
During the last few days of an open request for proposal (RFP), there are still many unanswered questions from vendors. The timely award of the contract is on the project’s critical path. The project manager is concerned that the award of contract will be delayed. What immediate action should the project manager take?
A. Request resources to accelerate the work
B. Inform stakeholders of the delay
C. Escalate the risk to the project sponsor
D. Seek advice from the procurement expert
View answer
Correct Answer: A
Question #70
The sponsor of a project requests to see a prototype for a project deliverable. Three options are provided, and the sponsor accepts one of these options. While implementing the deliverable, a team member informs the project manager that the approved sample does not meet a particular government standard, and will not be suitable for use. What should the project manager have done to avoid this mistake?
A. Verify that the samples provided conform with quality standards
B. Request that the sponsor check the quality reports before making a decision
C. Conduct quality assurance during the project
D. Consult the lessons learned archive for sample acceptance
View answer
Correct Answer: B
Question #71
A project manager is aware of a high-risk item prior to starting a project. The project manager has completed a risk analysis and concluded that the risk is a positive, high-impact, and low-probability one. What should the project manager do?
A. Conduct a cost-benefit analysis
B. Facilitate a risk-brainstorming session
C. Take action to capture the positive effect of uncertainty
D. Conduct a strengths, weaknesses, opportunities, and threats (SWOT) analysis
View answer
Correct Answer: B
Question #72
A successful project manager joins a strategic project with top talent from multiple departments. However, these high-performing team members experience constant distractions from their functional managers, which impacts quality and productivity. What should the project manager do to get the team back on track?
A. Ask team members to redirect all requests from their functional managers to the project manager
B. Consult peers for recommendations on how to manage this situation
C. Meet with the functional managers to discuss the allocation of team members
D. Request that functional managers be trained on how to operate in a matrix organization
View answer
Correct Answer: C
Question #73
During a project’s software development phase, the technical lead informs the project manager that a developer implemented a superior solution than specified in the product scope. What should the project manager do next?
A. Award the developer
B. Inform the customer
C. Update project documentation
D. Initiate a change request
View answer
Correct Answer: C
Question #74
While performing an earned value analysis (EVA), a project manager notices that the cost performance index (CPI) is not what was expected. The project manager investigates and is unable to locate purchase orders or receipts for items used in the project. What should have been used to prevent this from occurring?
A. Audits
B. Inspections
C. Data analysis
D. Risk management
View answer
Correct Answer: D
Question #75
The diagram below is an example of a:
A. Risk breakdown structure (RBS)
B. Project team
C. SWOT Analysis
D. Work breakdown structure (WBS)
View answer
Correct Answer: A
Question #76
The procurement department submits a request for proposal (RFP) to potential vendors to execute a project. After the bidder conferences, the project manager receives an email from vendor A requesting clarification of the RFP. What should the project manager do next?
A. Amend the RFP with the clarification and resend it to all the vendors
B. Email all the vendors with the clarification
C. Email vendor A with the clarification
D. Obtain management’s approval before sending the information
View answer
Correct Answer: D
Question #77
A large construction project is in the planning stage. The project manager is creating a work breakdown structure (WBS) so that the work can be correctly assigned to each labor team. What will assist the project manager in the successful creation of the WBS?
A. Detailed Gantt chart
B. Detailed activity list
C. Firm pricing from subcontractors
D. Requirements documentation
View answer
Correct Answer: A
Question #78
The sponsor has provided the project team with a high-level vision for a new product that is scheduled to be released at an industry trade show in three months. Which scheduling technique should the project manager use?
A. Schedule the work iterations to give an overview of the project timeline and refine detailed requirements over time
B. Schedule temporary tasks to show leads and lags in the timeline and replace them over time
C. Baseline the project schedule and restrict scope changes to the product
D. Use the Monte Carlo simulation to provide a date range showing the impact of vague requirements on the schedule
View answer
Correct Answer: C
Question #79
A project in the planning stage must have a product with the following attributes: 1. Development requires a high degree of specialization 2. Delivery must occur within a specific time-frame What should the project manager do next?
A. Develop the product with current staff who must learn what is required
B. Hire qualified staff to develop the required product
C. Acquire the product from a supplier who will deliver it on time
D. Acquire the product from a supplier with many resources despite limited experience
View answer
Correct Answer: B
Question #80
A customer asks the project manager to deliver a project in 60 days that was previously scheduled for delivery in 90 days. No activities can be performed in parallel. The requested change is approved by the change control board (CCB). What should the project manager do to fulfill this request?
A. Create a contingency reserve for the project schedule
B. Crash the project schedule
C. Create phases in the project schedule
D. Fast track the project schedule
View answer
Correct Answer: A
Question #81
A project team member wants to ensure that deliverables are compliant with the requirements. To accomplish this, the team decides to review the multiple results of the tests performed on different deliverables. The project manager is concerned that this process will affect the time assigned to these verification activities. What should the project manager use for the review?
A. Ishikawa diagram and statistical sampling
B. Statistical sampling and checksheets
C. Checksheets and Pareto diagrams
D. Control charts and scatter diagrams
View answer
Correct Answer: B
Question #82
A project is scheduled for implementation during the next three months. However, the key stakeholder wants to complete the project sooner in order to mitigate a regulatory compliance risk. What should the project manager do?
A. Fast track the schedule
B. Follow the change control process
C. Reprioritize project timelines and update the schedule
D. Crash the schedule
View answer
Correct Answer: A
Question #83
A project manager meets with the managers of project resources and the directors of areas that the project will benefit. During the meeting, the project manager explains the project objectives and the activities needed to complete the project. What project activity is the project manager accomplishing with this meeting?
A. Stakeholder engagement
B. Team formation
C. Risk mitigation
D. Project kick-off
View answer
Correct Answer: C
Question #84
For this past six months, a project manager has struggled with defining a project’s scope. The project team has been working with the customer to make small adjustments to the requirements, but is taking longer than expected. What should the project manager do to complete the scope?
A. Conduct a data-gathering meeting to review the collected requirements
B. Internally finalize the requirements with the team, and share them with the client
C. Facilitate a workshop to agree on the final requirements
D. Provide training to the team on collecting requirements best practices
View answer
Correct Answer: A
Question #85
A project manager wants to communicate project objectives to the team, gain their commitment, and explain the roles and responsibilities of each stakeholder. What should the project manager do to accomplish this?
A. Set ground rules for circulation to the team so that expectations are understood
B. Ask the team to review the project management plan to gain an understanding of the project
C. Conduct team-building activities
D. Hold a team kick-off meeting
View answer
Correct Answer: C
Question #86
During the contacting process for the construction of new company headquarters, the project manager invites three vendors that offer a key item for the building’s functionality to bid on the project. What document defines the services to be priced by vendors?
A. Request for information (RFI)
B. Scope of work
C. Project charter
D. Statement of work (SOW)
View answer
Correct Answer: C
Question #87
During the planning stage of a project, a project manager identifies many risks that could impact the project. Two of them have impacts that could translate into the total failure of the project. Based on these findings, what should the project manager do next?
A. Perform both qualitative and quantitative risk analyses to determine how to proceed
B. Notify all stakeholders about this discovery, and prepare immediate contingency plans
C. Modify the work breakdown structure (WBS) to include some preventive activities to minimize the effects of those risks
D. Estimate the cost of the contingency plans, and recommend the dismissal of the project if the cost is too high
View answer
Correct Answer: C
Question #88
During the project initiation phase, the project manager is identifying key deliverables based on the project’s business requirements. The project manager believes that the timeline is unrealistic due to the high number of key deliverables. What tool or technique should the project manager use to prioritize the key deliverables?
A. Expert judgment
B. Assumption and constraint analysis
C. Decision tree analysisD
View answer
Correct Answer: D
Question #89
A project manager and buyer are evaluating request for proposal (RFP) responses for critical material necessary to complete a project. Cost is the most important supplier selection criteria. The lowest-cost supplier discloses that its capacity will not be exceeded after signing the contract, but it would approach 100 percent. What type of contract should the project manager use to mitigate the risk of material delivery delays due to supplier capacity overload?
A. Cost plus award fee (CPAF)
B. Time and material (T&M)
C. Fixed price incentive fee (FPIF)
D. Cost plus incentive fee (CPIF)
View answer
Correct Answer: B
Question #90
The specific technique for identifying a problem, discovering the causes that lead to it, and developing preventive actions is:
A. Inspection
B. Use of quality checklists
C. Root cause analysis
D. Use of matrix diagrams
View answer
Correct Answer: A
Question #91
During risk analysis for a building renovation project, it is discovered that the building contains toxic materials that must be removed. What should the project manager do to mitigate this risk using the risk transference strategy?
A. Increase the management reserves to address the potential impact of additional time and cost
B. Ask the client to remove the toxic materials and exclude this work from the contract
C. Train personnel how to remove the toxic materials and then perform the work
D. Hire a contractor to perform the work
View answer
Correct Answer: C
Question #92
A project manager is meeting with the steering committee to obtain approval to deploy a developed software solution. After ten minutes of explaining why the solution is ready for deployment, the project manager is told to better prepare and return with more facts. What should the project manager do to improve their approach?
A. Email the steering committee explaining why the solution is ready for deployment
B. Ask the project administrator to explain that user acceptance testing was completed then present this to the steering committee
C. Ask the sponsor to directly obtain approval from the steering committee
D. Review the communications management plan and present that all deliverables have been developed and are ready for deployment
View answer
Correct Answer: A
Question #93
Which tool or technique is required in order to determine the project budget?
A. Cost of quality
B. Historical relationships
C. Project management software
D. Forecasting
View answer
Correct Answer: A
Question #94
While reviewing a project management plan for approval, one of the key stakeholders states that the project needs to be completed three weeks prior to the planned date. How should the project manager address this issue?
A. Apply some resource leveling on all key tasks
B. Apply more budget to the project
C. Apply a compression technique on the critical path
D. Apply resource smoothing on all key tasks
View answer
Correct Answer: D
Question #95
What is an objective of the Develop Project Team process?
A. Feelings of trust and improved cohesiveness
B. Ground rules for interaction
C. Enhanced resource availability
D. Functional managers becoming more involved
View answer
Correct Answer: A
Question #96
Due to recent organizational changes, a number of project stakeholders are no longer with the company. What should the project manager do?
A. Update the communications management plan
B. Revise the project charter
C. Engage the project sponsor for replacements
D. Update the risk register
View answer
Correct Answer: B
Question #97
Which Define Activities tool or technique is used for dividing and subdividing the project scope and project deliverables into smaller, more manageable parts?
A. Decomposition
B. Inspection
C. Project analysis
D. Document analysis
View answer
Correct Answer: B
Question #98
Risk exists the moment that a project is:
A. planned
B. conceived
C. chartered
D. executed
View answer
Correct Answer: B
Question #99
A vendor submits a high-level project schedule for a three-year project, including a detailed design-phase schedule. What does this describe?
A. Rolling wave planning
B. Decomposition
C. Expert judgment
D. Templates
View answer
Correct Answer: B
Question #100
A project manager just arrived in a new company department and was appointed to a new project. Management gives the project manager a short briefing and asks the project manager to write the project charter by the end of the week. What should the project manager do first?
A. Identify the main stakeholders and schedule meetings with them to gather their expectations
B. Ask for help from peers who have more experience in this department of the company
C. Prepare the project management plan and attach it to the description of the project’s objectives
D. Schedule the kick-off meeting before the end of the week and use the minutes as the project charter
View answer
Correct Answer: C
Question #101
An analysis during the design stage suggests that a project may not be financially feasible. What should the project manager review?
A. Operational costs during the first five years of the project
B. Nonoperational investment costs based on budget lines
C. Benefits from social and business objectives in the business case
D. Benefits based on the expected return of similar previous investments
View answer
Correct Answer: A
Question #102
A project stakeholder requested a scope enhancement that was not approved due to budget constraints. Two months later, the project manager learns that the budget has enough flexibility to enhance scope. To resubmit the identical request, to what document should the project manager refer?
A. Change log
B. Issue log
C. Risk register
D. Stakeholder register
View answer
Correct Answer: C
Question #103
A project manager is gathering formal project requirements. After conducting stakeholder interviews, the project manager realizes that some objectives are inconsistent with those in the project charter. Based on information learned during the initiation phase, this project must be highly focused to stay within budget limits. To manage requirements and meet stakeholder expectations, what should the project manager do?
A. Realign the stakeholder’s expectations with the objectives in the project charter
B. Expand the project charter to include the newly identified objectives
C. Remove objectives in the project charter that are not aligned with the stakeholders’ objectives
D. Disregard stakeholders’ objectives that may be outside the scope detailed in the project charter
View answer
Correct Answer: B
Question #104
After defining project goals and objectives for a technology change initiative, a company holds a meeting with key stakeholders to align expectations. What result indicates that this initiative is moving forward correctly?
A. Business case
B. Kick-off meeting
C. Statement of work (SOW)
D. Key deliverables
View answer
Correct Answer: D
Question #105
An experienced project manager is building the base cost management plan of a project. During this process, the project manager is struggling to receive input from a couple of the stakeholders. The issue has been escalated to the sponsor but input has still not been received. What should the project manager do to complete the cost estimate?
A. Look for other ways to estimate costs such as using previous similar projects’ costs
B. Report the lack of stakeholder engagement to the stakeholders’ bosses
C. Keep pushing for the information through all communication channels
D. Increase the contingency budget to cover unexpected costs
View answer
Correct Answer: B
Question #106
Detailed design has begun on a firm fixed price (FFP) contract, and the statement of work (SOW) has been clearly defined for the consultants. Now, an expert communicates to the consultants that additional work is needed. How should the project manager proceed?
A. Approve the additional work
B. Amend the FFP control to include the additional work
C. Review the scope of the additional work
D. Log the additional work in the risk register
View answer
Correct Answer: B
Question #107
A project manager estimates project costs and uses three different estimates to assess the approximate cost for an activity. What type of estimating technique did the project manager use?
A. Bottom-up
B. Beta distribution
C. Analogous
D. Parametric
View answer
Correct Answer: A
Question #108
Company A is expanding their manufacturing units to various locations in country
A. As this is the first time the company is expanding into this geographic region, the project manager and the team have identified many initial high-level risks
A. Create a separate, region-based risk management plan and describe the risk breakdown structure
B. Review the lessons learned database for expansions in other regions
C. Recruit a local legal adviser to detail the risks of expanding into this country
D. Identify risks as they emerge in the project, perform risk analysis, and plan responses
View answer
Correct Answer: A
Question #109
A required input for Create WBS is a project:
A. quality plan
B. schedule network
C. management document update
D. scope statement
View answer
Correct Answer: C
Question #110
A project manager for a large, ongoing film project is under a tight deadline to finish each of the project’s three phases. The executives have decided to increase the budget and time to ensure their standards are met. The project manager has updated the schedule to reflect the increases. What should the project manager do next?
A. Review the requirements in the quality management plan
B. Communicate the updated schedule to the stakeholders
C. Add the tasks mentioned to the schedule management plan
D. Update the success criteria in the scope management plan
View answer
Correct Answer: C
Question #111
A project manager is planning the kick-off meeting, and the team members are located in various countries. Setting up the virtual meeting was a difficult task, but the date is finally defined. What must the project manager do before the kick-off meeting to ensure all team members are aligned with the project objectives?
A. Consider cultural differences
B. Inform senior management
C. Consider using local resources instead
D. Apply the electronic brainstorming technique
View answer
Correct Answer: D
Question #112
A project manager is tasked with proposing an implementation strategy for a project that will be delivered over a period of five years. What should the project manager do first?
A. Review the project budget to ensure adequate funding
B. Review the lessons learned database
C. Develop the risk management plan
D. Conduct a requirements gathering workshop
View answer
Correct Answer: A
Question #113
In line with a company’s strategic objectives, a critical efficiency improvement project is authorized in next year’s business plan. However, one of the key stakeholders responsible for post-implementation operations is strongly against the project due to its high investment and limited benefits. What should the project manager do?
A. Discuss the concerns with the key stakeholder, and escalate it to the sponsor for direction
B. Conduct a one-on-one brainstorming session with the stakeholder to clearly understand their concerns
C. Perform a comprehensive stakeholder analysis, and influence stakeholders accordingly
D. Invite all stakeholders to discuss the concern and vote on a future course of action
View answer
Correct Answer: B
Question #114
A project manager is replaced midway through a very complex technical project. Two weeks after taking over the project, the new project manager discovers that the key deliverables have yet to be defined, despite an imminent phase deadline. The project manager creates a change request for project insurance. Which risk management response is the project manager using?
A. Risk acceptance
B. Risk transference
C. Risk avoidance
D. Risk mitigation
View answer
Correct Answer: A
Question #115
While reviewing project documentation, a project manager discovers that modifications were made without proper approvals. What should the project manager do next?
A. Review the requirements management plan
B. Review the change management plan
C. Escalate the issue to the project management office (PMO)
D. Escalate the issue to the project sponsor
View answer
Correct Answer: A
Question #116
After preparing the work breakdown structure (WBS), the project manager is ready to assign task areas to project team members. Subsequently, the project sponsor asks to add requirements that the team feels are unachievable. What should the project manager do next?
A. Review the project scope and resources to assess the feasibility of satisfying the request
B. Evaluate the impact of the request on the project scope, schedule, and budget
C. Collect requirements, and conduct a team brainstorming session
D. Use expert judgment to adjust the WBS based on the new requirements
View answer
Correct Answer: C
Question #117
A project manager just received a proposal for a new project. The project covers many areas, has multiple stakeholders involved, and the key deliverables are defined by the client. What should the project manager do to get the high-level requirements for the project?
A. Request documentation from the client
B. Refer to the project’s business documents
C. Organize a weekly meeting to define the project scope
D. Brainstorm with team members and the client
View answer
Correct Answer: A
Question #118
Co-location is a tool and technique of:
A. Develop Human Resource Plan
B. Manage Project Team
D. Acquire Project Team
View answer
Correct Answer: B
Question #119
A project manager is working on a critical project for which historical data is unavailable. This may put the project at risk. What should the project manager do?
A. Plan project execution based on stakeholder’s risk appetites
B. Develop the project management plan to identify and prioritize opportunities and threats
C. Inform the sponsor of the risk involved, then continue with project delivery
D. Develop a risk management plan and inform key stakeholders about the risks involved
View answer
Correct Answer: C
Question #120
During a project to create an organizational business plan, the project manager facilitates a strengths, weaknesses, opportunities, and threats (SWOT) analysis workshop with senior management. What process is the project manager implementing?
A. Plan Risk Management
B. Identify Risks
C. Perform Qualitative Risk Analysis
D. Plan Risk Responses
View answer
Correct Answer: C
Question #121
One of the key benefits of the Plan Human Resource Management process is that it:
A. outlines team selection guidelines and team member responsibilities
B. establishes project roles and responsibilities
C. improves teamwork, interpersonal skills, and competencies
D. provides an accurate appraisal of team member performance
View answer
Correct Answer: D
Question #122
A project manager is finalizing detailed requirements for a project with virtual teams. What should the project manager do to ensure confidence in the data gathered?
A. Develop and distribute an issues log
B. Validate scope on a regular basis
C. Update the project management plan
D. Conduct face-to-face or online interviews
View answer
Correct Answer: D
Question #123
A project manager is developing a high-level cost estimate for inclusion in the project charter. Since the project manager previously completed similar projects, what cost-estimating technique should be used?
A. Analogous
B. Parametric
C. Bottom-up
D. Expert judgement
View answer
Correct Answer: A
Question #124
A mobile application is being developed in more than 10 languages for a large and varied group of business users. The project manager must determine whether or not to perform a full inspection of the application in all languages, or to use sampling techniques. What additional information should the project manager gather before proposing an inspection strategy?
A. Results of a cost-benefit analysis
B. Analysis of a probability and impact matrix
C. Number of users for each language
D. Quality metrics for the project
View answer
Correct Answer: A
Question #125
A project manager wants to confirm that the project team implemented best practices for the requirements-gathering process. What should the project manager do?
A. Evaluate work performance reports
B. Review quality control reports
C. Perform a quality audit
D. Examine the lessons learned repository
View answer
Correct Answer: B
Question #126
A project manager has just completed the project management plan for s submarine modernization project. This is a high-visibility project for many stakeholders across multiple functional departments and levels of understanding. What can the project manager do to ensure approval of the project management plan?
A. Ask the project sponsor to approve the project management plan as a first step, then communicated this to other stakeholders to help approve the project
B. Organize meetings for stakeholders and provide the appropriate information to obtain their approval
C. Conduct interviews with each stakeholder separately in order to obtain approval of the project management plan individually
D. Develop a stakeholder register and then select the most important stakeholders to obtain their approval
View answer
Correct Answer: C
Question #127
A project manager already has a good understanding of the expectations of the project stakeholders. What action should the project manager take next to effectively plan to project?
A. Assess required competencies against resource availability
B. Conduct a kick-off meeting with the team
C. Discover needs and decompose them into requirements
D. Determine the project budget and funding sources
View answer
Correct Answer: A
Question #128
Which tools or techniques will the project manager use for developing the project team?
A. Negotiation
B. Roles and responsibilities
C. Recognition and rewards
D. Prizing and promoting
View answer
Correct Answer: A
Question #129
A project manager meets with key stakeholders to set clear project expectations. What tool or technique should the project manager use?
A. Product analysis
B. Facilitation
C. Expert judgement
D. Multicriteria decision analysis
View answer
Correct Answer: A
Question #130
The project team needs to get additional data available in the market to clarify the specifications of the product in scope. What type of bid document should be used in this situation?
A. Request for proposal (RFP)
B. Request for quote (RFQ)
C. Request for information (RFI)
D. Request for solution (RFS)
View answer
Correct Answer: C
Question #131
During business process mapping, an analyst discovers that some business activities that were not a part of the original project scope may need to be included. The analyst documents these activities and informs the project manager. What should the project manager do?
A. Update the project management plan
B. Perform a risk assessment
C. Review the resource management plan
D. Update the issue log
View answer
Correct Answer: D
Question #132
The research and development (R&D) team has been working on developing a new software product for nine months and feel the product is now ready for release to the market and for final handover to the operations team. The operations manager asks the operations team to do a quick test and report the findings. The report highlights that there are many changes to this new product’s interface of which the operations team was not aware. This will require new training. What should the project manager have done?
A. Understood that the R&D and operations teams are two different entities and established a separate transfer project
B. Met with the operations manager and given the entire operations team a walk-through of the product beforehand
C. Included operations resources in the project to ensure knowledge transfer between the project and operations for implementation
D. Held two days of training to detail the changes and make the operations team comfortable with the changes
View answer
Correct Answer: B
Question #133
Due to stakeholders’ schedule commitments, an expansion project is being fast tracked. Some construction activities must be initiated before all basic scope specifications are completely developed. What type of construction contract should the procurement manager negotiate?
A. Cost plus fixed fee (CPFF)
B. Cost plus incentive fee (CPIF)
C. Firm fixed price (FFP)
D. Fixed price incentive fee (FPIF)
View answer
Correct Answer: C
Question #134
A project manager plans a kick-off meeting and prepares a comprehensive presentation. During the kick-off meeting, those in attendance commit to supporting the project. However, once the project begins, the project manager notices some stakeholders are not engaged at all. What should the project manage have done to avoid this issue?
A. Performed a stakeholder analysis
B. Ensured that stakeholders were fully aware of the scope
C. Ensured all stakeholders received kick off meeting minutes which documented all stakeholder agreement
D. Requested the sponsor to ensure commitment from the stakeholders’ functional managers
View answer
Correct Answer: D
Question #135
A project manager for a company operating in a competitive market is creating a project scope statement. External limitations are noted. What is most important to the project sponsor at this stage of the project?
A. Constraints
B. Deliverables
C. Assumptions
D. Schedule
View answer
Correct Answer: C
Question #136
A product manager needs a website to display product information. The marketing team meets with the project manager to review its with list of website functions. What should the project manager do next?
A. Create the statement of work (SOW)
B. Perform a risk analysis
C. Develop a project budget
D. Assemble the team
View answer
Correct Answer: C
Question #137
A project manager realizes that a new, major legal requirement, necessary to meet a deliverable, has not been addressed. The project manager solicits ideas from stakeholders on how to conform to the new requirements. What technique did the project manager use?
A. Total quality management (TQM)
B. Ishikawa diagram
C. Just-in-time (JIT)
D. Kaizen
View answer
Correct Answer: A
Question #138
A project manager determines that a project will be behind schedule and over budget as its current pace. If tasks must be performed sequentially, what scheduling technique should be used to get the project schedule back on track?
A. Fast tracking
B. Critical path method (CPM)
C. Schedule forecast
D. Crashing
View answer
Correct Answer: D
Question #139
The estimated cost of completing all the activities considered in a schedule will be US$14,500. The project’s sponsor requires a level of certainty about the cost baseline of at least 90%. As a result of a Monte Carlo simulation, the projected cost calculated is: What should the contingency reserve be in order to fulfill the sponsor’s requirement?
A. US$5,500
B. US$6,500
C. US$7,000
D. US$8,200
View answer
Correct Answer: B
Question #140
A project to comply with a regulatory requirement needs to go live in eight months to avoid fines. The project schedule now has a high-probability risk that is impacting the ability to meet the deadline. What should the project manager do to avoid incurring fines?
A. Assess the impact of missing the due date
B. Reduce the project scope
C. Use a schedule compression technique
D. Focus on delivering critical path tasks first
View answer
Correct Answer: B
Question #141
The progressive detailing of the project management plan is called:
A. expert judgment
B. rolling wave planning
C. work performance information
D. specification
View answer
Correct Answer: D
Question #142
Management believes that a task assigned to the project manager does not require a formal project management process and should be fast tracked with as few administrative documents as possible. What should the project manager do?
A. Create a project charter and determine what processes are required
B. Use rolling wave planning for an adaptive development approach
C. Formally ask management to eliminate unnecessary processes
D. Ask management to assign the task to a functional manager
View answer
Correct Answer: C
Question #143
An input to the Plan Cost Management process is:
A. Cost estimates
B. Resource calendars,C
D. The risk register
View answer
Correct Answer: D
Question #144
An organization is kick-starting a project in an emerging market where regulations will rapidly and continuously change during its life cycle. The project sponsor asks the project manager for a budget forecast. What tool or technique should the project manager use to provide this?
A. Alternatives analysis
B. Monte Carlo analysis
C. Fishbone diagram
D. Three-point estimation
View answer
Correct Answer: D
Question #145
After receiving the approved project charter, a stakeholder raises concerns about the project’s expected key deliverables. What should the project manager do?
A. Develop the project management plan
B. Perform a stakeholder analysis
C. Enter the stakeholder’s concerns in the issue log then meet with them to clarify their expectations
D. Capture the stakeholder’s concerns and request reapproval of the project charter
View answer
Correct Answer: A
Question #146
While conducting a quantitative risk analysis, the project manager and the risk management team discover new risk events. What should the project manager do with these new risk events?
A. Add them to the risk register
B. Record them on a watch list for future monitoring
C. Include them in the risk management plan
D. Incorporate them into the risk breakdown structure (RBS)
View answer
Correct Answer: A
Question #147
A company contracts a software vendor to implement and customize a new software application and assigns a project manager to initiate and lead the project. Which of the following inputs to the project charter describes the key deliverables?
A. Business case
B. Agreements
C. Project scope statement
D. Statement of work (SOW)
View answer
Correct Answer: A
Question #148
A key stakeholder believes that the project manager fails to have the authority level necessary for managing a project. Where is the project manager’s role defined?
A. Project charter
B. Statement of work (SOW)
C. Kick-off meeting
D. Business case
View answer
Correct Answer: A
Question #149
A project manager is advised to use a tornado diagram in an information technology activity. What project risk management technique should the project team use?
A. Qualitative risk analysis
B. Quantitative risk analysis
C. Probability distribution
D. Expected monetary value analysis
View answer
Correct Answer: A
Question #150
Project risks have been identified through a brainstorming session. While analyzing the risks, the project manager needs to quantify and prioritize the risks and develop the mitigation plan. What should the project manager use?
A. Definitions of risk probability and impacts
B. Risk register
C. Assumptions log
D. Probability and impact matrix
View answer
Correct Answer: A
Question #151
A project manager is working on a project involving stakeholders in multiple geographic locations. It soon becomes extremely difficult for everyone to be available for meetings at the same time. What should the project manager do to make sure the project management plan is approved?
A. Use expert judgment
B. Meet with the project sponsor to finalize the plan
C. Share the plan electronically, then follow up when needed
D. Facilitate a brainstorming session with the project team
View answer
Correct Answer: D
Question #152
During a new product development project, the project manager identified that the requirements are conceptual and that it is difficult to obtain a shared understanding by all stakeholders. What can the project manager do to obtain a shared understanding of the project’s requirements?
A. Build a prototype
B. Benchmark with other organizations
C. Conduct a requirements walkthrough
D. Hold brainstorming sessions with the stakeholders
View answer
Correct Answer: D
Question #153
The building of an industrial plant has been stopped for four months due to region-specific prohibitions. What should the project manager have done to avoid this issue?
A. Made a prioritized list of the project constraints
B. Crashed the project schedule
C. Identified this as a risk in the risk log
D. Documented all assumptions
View answer
Correct Answer: C
Question #154
A project manager is leading a new project that involves cross-functional requirements and changes. Some key stakeholders are resisting the changes. What should the project manager do?
A. Conduct a facilitation workshop
B. Plan a team-building exercise
C. Gather stakeholder requirements
D. Ask the project management office (PMO) for assistance
View answer
Correct Answer: D
Question #155
While preparing for a product launch, the project manager conducts a review and identifies a potential blocker to the launch. What should the project manager do?
A. Perform a risk analysis
B. Conduct a risk workshop
C. Identify project risks
D. Update the risk register
View answer
Correct Answer: A
Question #156
The stakeholders on a new compliance project request a delivery date for the project from the project manager. There are a number of internal as well as external dependencies for the project and milestones that have to be met within certain timeframes. What should the project manager do to determine the delivery date?
A. Assess resource availability
B. Build a work breakdown structure (WBS)
C. Define the critical path
D. Baseline the project
View answer
Correct Answer: C
Question #157
A project manager is helping to draft a project charter because of their relevant experience working on similar projects. What organizational process asset should the project manager reference?
A. Project team feedback from the lessons learned repository
B. Facilitation skills from in-house subject matter experts (SMEs)
C. Relevant legal and regulatory frameworks
D. Project plan from an external organization working in a similar field
View answer
Correct Answer: B
Question #158
A project sponsor asks a project manager to provide a cost estimate for a project to set up a new manufacturing line. What should the project manager provide?
A. Rough order of magnitude (ROM) estimate
B. Estimate within funding constraint
C. Definitive and accurate estimate
D. Estimate including management reserve
View answer
Correct Answer: C
Question #159
A project manager is new to an organization and is assigned to a project that is currently in the planning stage. Everyone involved in the project is very interested in it and they are pushing the project manager to advance it to the next stage. While reviewing the project’s various plans, the project manager found out there is no defined cost management plan. What should the project manager do next?
A. Start project execution and use the project management plan as input for missing information
B. Inform the sponsor and request more time to revise the cost management plan
C. Use the work breakdown structure (WBS) to estimate the cost of the activities based on previous experience
D. Review the project charter to develop the cost management plan
View answer
Correct Answer: D
Question #160
A new sponsor is assigned to a project. The project manager has discovered there is incorrect information in the project charter. What should the project manager do?
A. Call a project team meeting to rectify the problem
B. Review the business case documents for the project
C. Request sponsor approval of the corrected project charter
D. Submit a change request form to change the original project charter
View answer
Correct Answer: A
Question #161
A project manager decides to conduct a virtual kick-off meeting rather than a face-to-face kick-off meeting. As a result, the project manager fails to gain stakeholder commitment. What documents should the project manager consult to eliminate similar challenges in the future?
A. Quality management and stakeholder engagement plans
B. Communications management and stakeholder engagement plans
C. Scope management and communications management plans
D. Project charter and communications management plan
View answer
Correct Answer: B
Question #162
A project team member is questioning the validity of the project benefits. What should the project manager do?
A. Inform the team member that all the benefits will not be realized until the end of the project
B. Meet with the project sponsor to discuss the concern and possible solutions
C. Address the question in the next team meeting so all team members benefit from the discussion
D. Review the business case along with the economic feasibility study
View answer
Correct Answer: D
Question #163
A project manager is preparing a project management plan for a transition project for a service in an IT company that resides in different countries. What should the project manager do first?
A. Set up a kick-off meeting in one city with all stakeholders
B. Understand each stakeholder’s interest level
C. Have stakeholders agree on a uniform set of reports and dashboards
D. Request that all stakeholders add comments
View answer
Correct Answer: A
Question #164
A multi-unit residential development project is in its planning phase. The existing power supply will be moved underground during the project. Local authorities notify the project manager that the area next to the development site may also need to move its power supply. This would increase the project’s budget by 12 percent and its duration by 22 percent. What should the project manager do?
A. Proceed with moving the power supply underground
B. Communicate the possible risk to relevant stakeholders
C. Obtain project sponsor approval to proceed with the additional work
D. Update the project management plan to account for the impact on budget and time
View answer
Correct Answer: C
Question #165
Based on feedback on the last iteration of risk management, the project manager creates a board to display impediments the team might encounter. Initial reactions from the development team regarding the risk board have been positive. How should the project manager approach the communication of risks moving forward?
A. Instruct a team member to transcribe impediments from the risk board into the risk register
B. Communicate to all stakeholders that the risk board will replace the risk register moving forward
C. Attach a risk status report to the risk board every week to ensure that the team understands the display
D. Evaluate the effectiveness of the risk board after one month, and communicate any changes in risk management after that
View answer
Correct Answer: D
Question #166
A contract project manager has been employed to work on a large, strategically important project. During project initiation, the project manager discovers that the project has a large number of conflicts among the stakeholders. What can the project manager do to better understand the conflicts?
A. Update the requirements traceability matrix
B. Update the stakeholder register
C. Perform a stakeholder analysis
D. Create a power interest grid
View answer
Correct Answer: B
Question #167
The project manager completed the release planning and is midway through a sprint when an opportunity is identified by the product owner. The product owner has asked the project manager to do everything possible to exploit the opportunity. There is a high probability that this could result in a significant cost savings to the company and the project. What should the project manager do?
A. Decline the product owner’s request since the release planning has been completed
B. Consult with a subject matter expert (SME) on how to best exploit the opportunity in the next sprint
C. Exploit the opportunity as soon as possible in the current sprint
D. Calculate the expected value of the opportunity and relay this information to the development team
View answer
Correct Answer: D
Question #168
To address security vulnerability during a project blackout period, a project manager must obtain approval to deploy an environment configuration change. The release management team rejects the change request due to lack of supporting information. What should the project manager have done to avoid this?
A. Obtained information from external communities to support the risk
B. Asked security experts to assist with obtaining approval
C. Documented the consequences of failing to make the change
D. Logged it as a high-probability and high-impact risk in the risk register
View answer
Correct Answer: A
Question #169
A project manager is beginning a new project where the sponsor and main stakeholders have a specific protocol and confidentiality requirements. Some of these stakeholders have not collaborated with each other or with the project’s domain previously. Which data-gathering technique should the project manager primarily use to define the requirements?
A. Interviews
B. Brainstorming
C. Focus groups
D. Benchmarking
View answer
Correct Answer: D
Question #170
A project manager has identified two stakeholders across different business divisions in the company whose engagement and full support are needed for a project. What should the project manager be aware of prior to engaging them?
A. Their geographical locations
B. Their communication styles
C. Their cultures and backgrounds
D. Their strategic priorities
View answer
Correct Answer: C
Question #171
A change to a project’s scope deliverables was verbally approved by the client. However, these changes were not formally recorded. What should the project manager do?
A. Ask the client to issue a formal change request to modify the scope
B. Seek guidance from senior management
C. Update the project management plan
D. Advise team members to proceed with the work while client approval is pending
View answer
Correct Answer: C
Question #172
After preparation of the project management plan, the project manager schedules a meeting with key stakeholders. What part of the project will this complete?
A. Evaluation
B. Planning
C. Initiation
D. Execution
View answer
Correct Answer: A
Question #173
During a project’s initiation, project manager A realizes that the project id dependent on and linked to other projects. Project manager A attempts to change the plans of these other projects. The other project managers feel that project manager A has overstepped boundaries. Which document does project manager A need to revisit?
A. Scope management plan
B. Statement of work (SOW)
C. Organizational process assets
D. Project charter
View answer
Correct Answer: D
Question #174
Due to time limitations, a project manager must quickly define cross-functional requirements and reconcile stakeholder differences. What tool or technique should the project manager use?
A. Interviews
B. Facilitation
C. Benchmarking
D. Observation/conversation
View answer
Correct Answer: B
Question #175
A project manager in a weak matrix organization notices that a resource is behind schedule on a project task. The project manager discovers that this resource was assigned to two other projects by the line manager. What should the project manager do?
A. Ask for a replacement
B. Request that the resource be released from the other projects
C. Schedule a meeting to prioritize the projects
D. Ask the resource to work overtime
View answer
Correct Answer: D
Question #176
A company is about to fund a new project to develop a product for which the technical experts and business analysts have no previous experience. The project manager creates a list of facts and assumptions to develop possible solutions. What should the project manager do before submitting the project charter for approval?
A. Apply expert judgment from field experts
B. Accept the assumptions as facts and submit the project charter for approval
C. Review the lessons learned from all projects in the company
D. Evaluate and challenge the project selection
View answer
Correct Answer: C
Question #177
A project committee reviews bidder proposals. Each committee member provides insights into their respective business functional areas. What tool or technique is the committee utilizing?
A. Source selection criteria
B. Procurement negotiations
C. Expert judgement
D. Data analysis
View answer
Correct Answer: C
Question #178
A project manager is working with a new quality manager to finalize the quality management plan. The quality manager suggests an expensive quality tool with which the project manager is unfamiliar. The project manager says there is a cheaper alternative, but the quality manager is adamant that there is not. To maintain the current schedule, the quality management plan and associated procurement must be completed the following week. What should the project manager do next?
A. Evaluate the costs and benefits of employing the suggested tool
B. Request additional budget to fund the purchase of the quality tool
C. Escalate the problem to the sponsor for a final decision about the tool
D. Add the high cost of the quality tool as a risk to the register
View answer
Correct Answer: D
Question #179
A project manager has just been informed that it is extremely important to complete the project on time. Which activities should a project manager focus on to reduce the duration of the schedule without reducing the project scope?
A. Activities with the least float
B. Activities with the least cost impact
C. Activities with the lowest earned value
D. Activities with the lowest percent completion
View answer
Correct Answer: B
Question #180
The table lists project activities, with activities A and H as start and end activities. What is the project’s critical path?
A. A-B-D-G-H
B. A-C-F-G-H
C. A-C-D-G-H
D. A-B-D-E-H
View answer
Correct Answer: C
Question #181
An issue will cause the project team to miss a critical milestone. The project manager realizes that this issue could have been avoided if the risk had been addressed earlier. What should the project manager do next?
A. Conduct a meeting to understand the impact of this issue and document the lessons learned
B. Create and submit a change request that includes a recommendation for corrective action
C. Hold a meeting with the sponsor and key stakeholders to inform them of the issue
D. Consult with the team and update the project management plan based on their inputs
View answer
Correct Answer: C
Question #182
After completing the project charter, the project manager sends it to the project stakeholders. What should the project manager do before starting the project planning process?
A. Develop the risk register
B. Create the work breakdown structure (WBS)
C. Conduct the project’s kick-off meeting
D. Obtain project charter approval
View answer
Correct Answer: B
Question #183
A project manager needs stakeholder approval of the project plans in order to establish an execution baseline. What should the project manager do?
A. Obtain stakeholder input and present the plans for approval at a single meeting
B. Publish the plans on the project website and send an email requesting that all stakeholders review them
C. Set up meetings with each stakeholder to review the relevant sections of the plans and obtain approvals
D. Attach all of the plans to an email and request feedback from stakeholders within a certain timeframe
View answer
Correct Answer: B
Question #184
A project manager schedules a kick-off meeting for a 12-week project. Two stakeholders indicate they are unable to attend the meeting. What should the project manager do?
A. Meet separately with the two stakeholders prior to the kick-off meeting to capture their comments and commitment
B. Reschedule the kick-off meeting for a time when all attendees are able to attend
C. Escalate the issue to the project sponsor to obtain commitment from the absent stakeholders
D. Continue with the meeting as planned and send the meeting minutes to the two absent stakeholders
View answer
Correct Answer: A
Question #185
An IT project is approved and a project management plan is in place. What should the project manager do next?
A. Meet with the project sponsor
B. Develop the project schedule
C. Assign the project team
D. Plan team-building activities
View answer
Correct Answer: D
Question #186
Which basic quality tool is most useful when gathering attributes data in an inspection to identify defects?
A. Control charts
B. Pareto diagrams
C. Ishikawa diagrams
D. Checksheets
View answer
Correct Answer: A
Question #187
A quality assurance subject matter expert (SME) discovered that the formulation team did not follow compliance procedures while manufacturing a drug. What should the project manager have done to prevent this issue?
A. Reviewed the quality management plan
B. Reviewed the quality metrics document
C. Reviewed the quality improvement methods
D. Reviewed the quality baseline document
View answer
Correct Answer: C
Question #188
A project manager is managing a two-year agile project with monthly iterations. The project manager identifies the following risk during project initiation: “Rapid development of new technologies used by the industries and stakeholders may reduce the delivered value.” Which approach can the project manager use to mitigate the stated risk?
A. Benchmark past projects utilizing the same technologies to establish a baseline
B. Review and update the project management plan and risk management plan at each iteration
C. Include a contingency clause in the contract that secures additional funding in case changes arise
D. Lengthen each iteration to allow more time and resources to mitigate this risk
View answer
Correct Answer: A
Question #189
A meeting to present, discuss, and approve the project management plan is scheduled for tomorrow, but a project sponsor is suddenly unavailable for another week. To prevent a delay in the project’s start, what should the project manager do?
A. Discuss the issue with the other project sponsors
B. Continue with the meeting as scheduled, and execute the project based only on the remaining project sponsors’ input
C. Reschedule the meeting for a date when all project sponsors are available
D. Continue with the meeting as scheduled, and then send the meeting minutes to the absent sponsor requesting immediate feedback
View answer
Correct Answer: B
Question #190
During initial project scheduling, an internal key stakeholder announces that they already agreed on some delivery dates with a vendor. What techniques should the project manager use to ensure that all prerequisites are fulfilled for those deliverables to meet the agreed dates?
A. Discretionary dependencies
B. Mandatory dependencies
C. Internal dependencies
D. Finish-to-finish dependencies
View answer
Correct Answer: B
Question #191
A project manager is drafting the quality management plan for a large project. Based on recent experiences with similar projects, the project manager knows that some subcontractors are prone to using less-experienced resources, resulting in insufficient quality deliverables. How should the project manager minimize any quality issues that may arise?
A. Mandate and perform full inspections on all milestone deliverables
B. Increase the frequency of quality checks during the project life cycle
C. Amend the subcontractor contracts with penalty clauses for this scenario
D. Include minimum qualification requirements for resources in the quality management plan
View answer
Correct Answer: D
Question #192
A project has a budget of US$900. Its estimate to complete (ETC) is US$600, the budget at completion (BAC) is $US800, and the estimate at completion (EAC) is US$1,200. What is the management reserve?
A. US$100
B. US$200
C. US$300
D. US$400
View answer
Correct Answer: D
Question #193
A project manager develops a business case during project initiation. What areas should the project manager consider when developing the business case?
A. Expected resource performance and cost-benefit analysis
B. Expected resource performance and the project's contribution to the strategic portfolio objectives
C. Business benefits provided by project deliverables and portfolio analysis
D. Business benefits provided by project deliverables and the organizational strategy
View answer
Correct Answer: D
Question #194
A new project has high uncertainty in the cost required for completion. What approach should the project manager use to determine the expected costs?
A. Parametric estimating
B. Analogous estimating
C. Statistical techniques estimating
D. Three-point estimating
View answer
Correct Answer: A
Question #195
An experienced project manager is preparing a kick-off meeting for a new service assessment. A high-level description of the service has been provided. What should the project manager do next?
A. Develop the project charter
B. Develop the responsible, accountable, consult, and inform (RACI) matrix
C. Define the project scope statement
D. Create the work breakdown structure (WBS)
View answer
Correct Answer: C
Question #196
A project’s initial budget is US$200,000, but its actual cost (AC) to date is US$160,000. During an evaluation of the project’s progress, the project manager determines that the cost performance index (CPI) is 0.8, which exceeds the budget baseline. If current performance is maintained, what is the estimate to complete (ETC)?
A. US$250,000
B. US$240,000
C. US$90,000
D. US$50,000
View answer
Correct Answer: A
Question #197
A project manager has identified project stakeholders, and assessed their power and influence. These stakeholders are all busy with other high-priority projects. The project manager wants to ensure that identified high-power and high-influence stakeholders have the information required to support effective decision making. What should be maintained to keep these stakeholders current on progress and issues?
A. Communications management plan and project charter
B. Issue log, change requests, and project management plan updates
C. Project management plan updates, project document updates, and risk register
D. Risk register and issue log
View answer
Correct Answer: A
Question #198
Market research shows that developing new features in a best-selling product will be vital to a company’s future. A project manager identifies risks in this development, which could lead to losses for the company. What should the project manager do next?
A. Hire a specialist to develop the work
B. Plan the risk response
C. Request a meeting with the marketing department
D. Meet with the project team to monitor and control risk
View answer
Correct Answer: A
Question #199
Project Y uses an agile approach. There is no Scrum Master on the project team, and the project manager has a strong technical background. What will the project manager’s primary role be in the project?
A. Facilitator
B. Product owner
C. Risk owner
D. Cross-functional team member
View answer
Correct Answer: A
Question #200
A project manager is in charge of a project for a client that involves working with multiple external vendors. The final outcome of the project is the printing of letters by a print vendor for fulfillment. During the integration testing, the project manager realizes that the print vendor is not yet ready for printing, which impacts the signoff. What needs to be clearly defined during planning?
A. The letter template task needs to be identified during planning
B. The fulfillment print vendor needs to be identified during planning
C. The project and delivery plan needs to be shared with the print vendor
D. The schedule prepared during this phase should include external dependencies
View answer
Correct Answer: B
Question #201
A project manager is in the process of developing the cost management plan on a new project, which is based on the approved project charter’s information. This is an innovative project and the company has not delivered a similar project in the past. What should the project manager do next?
A. Use the project charter’s deliverables for analogous estimating
B. Ask the project team to find similar projects outside the company
C. Develop the work breakdown structure (WBS) for bottom-up cost estimating
D. Define a draft budget with a contingency to cover unknowns
View answer
Correct Answer: B
Question #202
During a project’s initial phase, a new regulation is introduced. The regulation has the potential to impact the project’s schedule and budget. What should the project manager do before beginning the planning stage?
A. Update the risk response plan
B. Request a change to the schedule and budget
C. Perform a qualitative risk analysis
D. Include the risk in the project charter
View answer
Correct Answer: B
Question #203
A project manager develops a communications management plan, knowing that a difficult stakeholder can affect project goals. What should the project manager do?
A. Set up a separate reporting process for this stakeholder
B. Closely manage that stakeholder based on the power/interest grid
C. Ensure that this stakeholder sees all communications sent to the team
D. Provide this stakeholder with all information, even if unimportant
View answer
Correct Answer: B
Question #204
A project is ready to complete the planning process, and all planning documents have been reviewed and approved by stakeholders. What should the project manager do next?
A. Conduct a kick-off meeting
B. Create the schedule baseline
C. Acquire the resources
D. Determine the budget
View answer
Correct Answer: C
Question #205
While estimating project costs, a project manager works with a subject matter expert (SME) who has historically underestimated the effort necessary to deliver project requirements. In all other areas, however, the SME is a good contributor, well respected, and often requested by stakeholders. To proactively mitigate the risk of underestimation, what should the project manager do?
A. Periodically review objectives and requirements with the SME during estimation and use other resources to review the submitted estimates
B. Ignore previous issues with estimates from this SME and continue with the process unchanged
C. Notify project stakeholders that any estimates submitted by the SME must be increased by 20 percent
D. Remove the SME from the project and request a resource who can provide more accurate estimates
View answer
Correct Answer: B
Question #206
Company A wants to subcontract the installation of a factory’s building management system to company
B. After some adjustments and a review of key stakeholder feedback, company B’s project manager needs to develop the project charter for approval
A. Subcontractor submittal approval
B. Letter of intent
C. Submission of project management plan
D. Letter of enquiry
View answer
Correct Answer: B
Question #207
Midway through the design phase of a software development project, the project manager realizes that planned tasks will be delivered late. What should the project manager do first?
A. Email stakeholders about the delay, and update the project management plan
B. Assume the delay, and report it during the next stakeholder meeting
C. Revise the task delivery dates in the project management plan
D. Update the issue log
View answer
Correct Answer: B
Question #208
An organization is awarded a large construction project. The project manager learns that it successfully completed a similar project and wants to use the lessons learned from that. What data analysis technique should the project manager use?
A. Regression
B. Trend
C. Document
D. Variance
View answer
Correct Answer: D
Question #209
During project planning, the project manager of a cross-cultural team wants to reduce the possible delays caused by misunderstandings among on-site and virtual team members. What should the project manager do next?
A. Facilitate a workshop
B. Set up a focus group
C. Define the information to be communicated
D. Meet with the external stakeholders
View answer
Correct Answer: A
Question #210
During a project, some products are acquired. The buyer and seller have agreed on a cost plus fixed fee (CPFF) contract. However, the project manager is concerned about the risks posed to the buyer associated with this type of contract. Which contract type should have been used to lower risk for the buyer?
A. Cost plus incentive fee (CPIF)
B. Firm fixed price (FFP)
C. Cost plus award fee (CPAF)
D. Fixed price incentive fee (FPIF)
View answer
Correct Answer: A
Question #211
During the development of the business case, a project manager encounters some challenges. What should the project manager do?
A. Consult with a subject matter expert (SME)
B. Review a similar project’s lessons learned repository
C. Consult with the internal project management office (PMO)
D. Meet with the project team to discuss the issues
View answer
Correct Answer: C
Question #212
A project to create a new product is completed and introduced into the market, but sales are much lower than expected. Analysis determines that the product is misaligned with the organization’s core competencies. During what activity should this have been discovered?
A. Business case review
B. Strategic performance evaluation
C. What-if scenario analysis
D. Scope definition
View answer
Correct Answer: D
Question #213
A university has a project to implement a new online application system for new entrants. The pilot solution shows that a significant number of applications have captured incomplete and inaccurate data. The project team, subject matter experts (SMEs), and key stakeholders held a workshop to investigate the causes of these errors. Which of the following is a technique the project manager should use with the team to focus on the right areas to make changes that could improve the quality of the data-capture pr
A. Cause-and-effect diagram
B. Affinity diagram
C. Influence diagram
D. Fishbone diagram
View answer
Correct Answer: C
Question #214
During project planning, a project manager meets with several departments to organize brainstorming sessions. Which process does this describe?
A. Identify Stakeholders
B. Collect Requirements
C. Create Requirements Documentation
D. Define Scope
View answer
Correct Answer: D
Question #215
During the budget approval process, a project manager makes some initial estimations that include scope and potential risk reserves. After submitting the budget for approval, the project manager is asked to submit one that is more accurate. What should the project manager do next?
A. Run a bottom-up estimation and provide a new budget
B. Perform a cost-benefit analysis to support the current budget estimations
C. Conduct a top-down estimation and provide a new budget
D. Review the justification of the estimates to ensure that they are accurate and current
View answer
Correct Answer: C
Question #216
A project manager is working on a project that will result in a product that will be used in multiple countries. After the team starts the implementation phase, they detect that the product they are building will need a technology that is not available in one of the countries. When the project manager checks the risk register, they notice that this risk was already identified, but no action was taken. What should the project manager have done to avoid this problem?
A. Conducted technology review sessions for all countries and updated the risk response
B. Checked the risk management plan during the project and ensured the response was implemented
C. Assigned a risk owner and applied the risk response in a timely manner
D. Recommended that the client transfer the risk response to a third-party company at that site
View answer
Correct Answer: D
Question #217
A low-priority and low-risk change request has been planned for almost six months. It is almost the end of the project. What should the project manager do?
A. Remove the item from the list as it is a low-priority item and may not be required
B. Reprioritize the item to include it in the final set of deliverables
C. Request that the owner resubmit the request after the project has been completed
D. Discuss the item with stakeholders to see if it is still required in the project
View answer
Correct Answer: D
Question #218
While reviewing project documents, a newly assigned project manager discovers that the project management plan is not yet complete. What document should the project manager review to understand the project’s high-level requirements?
A. Project charter
B. Historical information
C. Product definition
D. Project scope statement
View answer
Correct Answer: C
Question #219
The project charter for a new project is authorized, and the company’s executives appoint a project manager. What should the project manager do first?
A. Define the project scope
B. Define and prepare the project management plan
C. Appoint and assign project team members
D. Identify and report the high-level risks to the executives
View answer
Correct Answer: A
Question #220
One day before getting the project charter approved by all key stakeholders, the project manager found new requirements that are not in the project charter. What should the project manager do?
A. Add all new requirements to the project scope and present the revised charter to the stakeholders
B. Stick to the original set of requirements listed in the project charter
C. Prioritize the new requirements for the second phase of the project
D. Initiate a meeting with key stakeholders to discuss the new requirements and their priorities
View answer
Correct Answer: D
Question #221
A project has a time and material (T&M) contract with a third-party vendor. The project manager discovers that the law has changed, and that the current terms and conditions are no longer valid. What should the project manager perform next?
A. Claims Administration
B. Conduct Procurements
C. Control Procurements
D. Manage Stakeholder Engagement
View answer
Correct Answer: C
Question #222
A company is using Lean Six Sigma methodology on a project. Midway through the project, an external Lean consultant is invited to conduct an audit to ensure that the methodology is being properly applied. Which process is being employed?
A. Manage Quality
B. Control Quality
C. Perform Qualitative Risk Analysis
D. Plan Quality Management
View answer
Correct Answer: C
Question #223
Company A recently signed a contract with a vendor to supply an engineering service. The project manager for company A noticed that the resource management plan requires a specific industry expert. However, company A does not have this type of industry expert. What should the project manager do?
A. Revise the resource management plan and this expert requirement
B. Recommend an expert resource from a previous project
C. Acquire the expert with the help of human resources
D. Submit a contract change request to the vendor
View answer
Correct Answer: D
Question #224
A project manager wants to ensure sufficient stakeholder participation throughout a project’s life cycle. What should the project manager include in the stakeholder engagement plan?
A. Stakeholder power/interest grid
B. Change requests initiated by stakeholders
C. Desired and current stakeholder engagement levels
D. Feedback from stakeholders on project operations
View answer
Correct Answer: C
Question #225
During review of a time-critical project’s work breakdown structure (WBS), the sponsor challenges the need for project documentation. What should the project manager do?
A. Inform the sponsor that project documentation is necessary to align with project scope
B. Agree with the sponsor and postpone documentation activities to a later stage
C. Explain to the sponsor that project documentation is needed for audits or reference for future projects
D. Accept the sponsor’s challenge and revise the WBS
View answer
Correct Answer: A
Question #226
A project manager is asked to create a business case for a company’s new business in the IT security sector. There is little expertise available within the company as these types of projects have not been done before. What should the project manager do first?
A. Consult with subject matter experts (SMEs)
B. Conduct a market analysis and finalize project requirements
C. Identify key stakeholders and meet with them to discuss the new business endeavor
D. Suggest that management does not pursue this business endeavor since there is a lack of experience
View answer
Correct Answer: D
Question #227
In a large organization with many large projects, most of the project managers are subcontractors and the projects are performed separately. The project management office (PMO) is experiencing repetitive errors across the separate projects and wants to improve the project management processes within the organization. What should the PMO direct the project managers to do?
A. Establish project communication systems to support effective collaboration and sharing of information
B. Hold themselves accountable with strict adherence to their respective project management plans
C. Develop a list of key performance indicators (KPIs) and measure performance against them
D. Collect and analyze the work performance data of team members and share evaluations
View answer
Correct Answer: A
Question #228
A project manager has just been assigned to a new project. A similar project is under deployment in another office and is encountering many issues that have led to major delays. What should the project manager do next?
A. Share the project information to help the other project manager to complete on time
B. Identify the overall project risks using the lessons learned repository
C. Write the project charter using input from the other project’s stakeholders
D. Ask for a statement from the other project manager to explain the differences of the two projects
View answer
Correct Answer: A
Question #229
During a project’s execution, a modification in a data entry specification is made. Due to the modification, three model defects are identified for repair. What should the project manager do?
A. Update the risk register
B. Escalate to the project sponsor
C. Enter change log items
D. Submit change requests
View answer
Correct Answer: B
Question #230
A project manager working with a risk-averse financial firm has just started a new project. The project sponsor is extremely concerned that the project may run over budget and is looking to the project manager for confirmation that this won’t happen. In order to alleviate the sponsor’s concern, what should the project manager do?
A. Perform a strengths, weaknesses, opportunities, and threats (SWOT) analysis
B. Use historical data analysis
C. Create the probability and impact matrix
D. Run a Monte Carlo simulation
View answer
Correct Answer: A
Question #231
A company has decided to use agile methodology for the first time on a project. During the middle of the third sprint, it becomes apparent that the project communications are not adequate and that most team members do not have a good understanding of what other team members are doing. What should the project manager have done to avoid this issue?
A. Held weekly status meetings
B. Held daily stand-up meetings
C. Implemented information radiators
D. Developed a communications management plan
View answer
Correct Answer: C
Question #232
The charter for a project to build a new financial reward system for the sales division is approved. What should the project manager do now?
A. Develop the scope baseline
B. Collect scope requirements
C. Develop the project scope statement
D. Prepare the scope management plan
View answer
Correct Answer: B
Question #233
During the development of the scope management plan, a stakeholder requests the addition of pilot technology into the project scope to assist with product marketing. What should the project manager do?
A. Use the project reserve for the pilot technology
B. Increase the project budget with the cost of the pilot technology
C. Include the stakeholder in the scope planning meetings
D. Review the scope baseline with the stakeholder
View answer
Correct Answer: A
Question #234
The first project for a new global company is initiated. The project manager obtains information on the company’s organizational structure. What should the project manager do to engage with all interested parties throughout the project’s life cycle?
A. Ensure that the stakeholder register is complete and in place
B. Define the engagement level of all stakeholders
C. Develop the stakeholder engagement plan
D. Identify the stakeholders
View answer
Correct Answer: C

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