Achieve Success in the PMI PMP Exam with Free Practice Tests

Question #1

A business stakeholder for a project is reluctant to accept an agile approach due to a previous bad experience, and is pushing for a predictive approach.What strategy should the project manager use to persuade the stakeholder to use an agile approach?

A. gree on a predictive approach, but apply agile concepts under the project management umbrella

B. nsure the stakeholder that an agile approach will deliver all of the expected results in a shorter period of time

C. ocument the request and escalate to upper management to consider a modification of the project charter

D. ropose a phased project approach with multiple small interactions and build trust with the stakeholder through frequent value delivery

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Correct Answer: D

Question #2

After signing an agreement with a vendor, the project manager notices that the vendor is continuously asking for changes on the procurement statement of work (SOW). These changes would improve the project outcome.What should the project manager do next?

A. onsult the list of selected vendors for the bid and evaluate a possible change of vendor

B. evise the procurement control process to avoid undesired changes that might affect the schedule

C. ssess the situation as an opportunity for improvement and perform a risk analysis

D. onduct an audit on the procurement process and inform the vendor about the audit's observations

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Correct Answer: C

Question #3

In order to increase a project's profit margin, the project manager and subject matter experts (SMEs) agreed to select the oldest model of a specific machine available in the market. When the machine reached its destination country, it was blocked by customs authorities who restricted the import of this machine model.What should the project manager have done to prevent this from happening?

A. nsured that the SMEs correctly defined the project scope and the machine model

B. nsured the project sponsor provided enough funding to purchase the latest version of the machine

C. nsured that regulatory compliance was considered in the quality management plan

D. nsured that the technical team researched and selected the latest model of the machine

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Correct Answer: C

Question #4

A project manager is working on a financial system implementation project for a government company. One of the key stakeholders, who uses predictive approaches, does not like virtual tools such as chats, task trackers, and so forth. They prefer email, telephone calls, and face-to-face meetings.How should the project manager approach this situation?

A. se regular screen-sharing sessions to show the progress to the stakeholder

B. lign and agree with the stakeholder on the communication approach

C. sk the manager to use virtual communication tools and online dashboards

D. reate a digital dashboard to meet the manager's information needs

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Correct Answer: B

Question #5

A local company is developing a new product and, for the first time, using a remote team for the programming tasks of features. The design for the product comes from the local team. During the third sprint review, the product owner has concerns about the project's outcomes. The remote development team is complaining that they do not clearly understand the requirements conveyed in the daily standup meetings.How should the project manager address this situation?

A. etermine the communication needs, environment, and tools to get the message across

B. ocument the risk in the risk management plan and use contingency reserves to hire a local vendor

C. valuate and reassign the developing tasks to a local vendor who has worked on previous projects

D. eview lessons learned from previous projects and organizational process assets (OPAs)

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Correct Answer: A

Question #6

A project manager is part of a team that is launching a series of features to comply with a new regulation. The team has only 6 weeks to release the features to the legacy applications. During the standup meeting, a software engineer indicated that the development of an important feature is on hold until the assigned designer completes a specific task. This delay is a serious road block to meeting the release date.What should the project manager do?

A. eet with the design team manager to inform them of the current status and request an additional designer

B. sk the software engineer to move forward without completing the important feature

C. ontact the design team manager and ask to reconsider the priority list based on the latest situation

D. eet with the designer to share the current status and develop a solution to complete the task

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Correct Answer: D

Question #7

A project manager is in a cross-functional agile team. The project manager has been assigned a software project with multiple features that will take the team about a year to complete. The CEO is insisting that the solution needs to meet business goals for the year end, which is due in 6 months.What should the project manager do to align stakeholders' needs and expectations?

A. ork with the stakeholders to create a prioritized backlog and release a roadmap

B. odify the requirements to those that can be completed in 6 months

C. mplement fast-tracking and crashing activities to complete the project in 6 months

D. nclude all stakeholders in daily scrum meetings to keep them informed

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Correct Answer: A

Question #8

During daily calls team members share task progress. One team member does not usually communicate many details and has critical tasks to be completed. All team members are located in different countries and critical work is about to start.Which two options will help the project manager in this situation? (Choose two.)

A. reated a communications management plan that outlined the method of communicating to stakeholders

B. nsured that the company culture encourages changes before accepting the project

C. ncouraged leadership to discuss the change with departments that are typically resistant to change

D. nvolved stakeholders from all levels of the company so everyone understands the change

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Correct Answer: CE

Question #9

A project manager has been transferred to another country to work on a key project. The project manager successfully completed the planning phase and has started the execution phase, reporting good progress. During the last meeting with the project sponsor, the project manager was told that some stakeholders have complained that the project manager's emails are very harsh.What should the project manager do to solve this situation?

A. etermine the level of influence of the stakeholders who are complaining

B. hange the communication mode from emails to meetings to reduce stakeholders complaints

C. djust the communications management plan to gain stakeholder trust

D. xplain to the sponsor that the communication model being used is from company headquarters

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Correct Answer: C

Question #10

A project manager has noticed that a critical team member is consistently arguing with a client. This has started to have a negative effect on the meetings.How should the project manager address this?

A. alk to the client privately to highlight the situation

B. xplain the impact of the scenario to the project team member

C. emove the project team member from all future meetings

D. ecommend a performance improvement plan to the project team member

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Correct Answer: B

Question #11

A team has had issues with behavior on an ongoing project, which is causing conflicts. As a result, the team is losing momentum and falling behind in its sprints.How should the project manager handle this situation?

A. ngage a counselor to reconcile the situation between the team members affected

B. ontrol backlog assignments and reduce direct communications between team members

C. evisit the ground rules and team communication protocols, and discuss what is happening

D. equire team members experiencing the conflicts to take a day off from work

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Correct Answer: C

Question #12

A project manager is working on an agile project in a changing business environment. The project sponsor is worried about benefits realization and asks the project manager to pay attention to changes that can affect the project.Which action should the project manager take to identify changes that may affect the product?

A. mplement face-to-face communication between the team and product owner to change the iteration objectives as needed

B. top the iteration as soon as possible in case an external change that makes the product invaluable is identified

C. ake action to reprioritize the backlog after every iteration to evaluate if user stories are still valuable to the business

D. pply a pair programming technique to react to changes immediately, even in the middle of the interaction

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Correct Answer: C

Question #13

A company has started developing a new product. During execution the project team notices that another competitor has launched a product with very similar functionalities and a cheaper market price. What should have been done differently to avoid this scenario?

A. minimum viable product (MVP) should have been released to get feedback from the market

B. ore backlog refinement meetings should have been scheduled

C. he Kanban method should have been utilized to optimize the work in progress (WIP)

D. n iterative life cycle approach should have been adopted

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Correct Answer: A

Question #14

A project manager is assigned to a new project that will launch the digital version of a current product. Even though the product is well known, the vision for its digital version is not clear to the stakeholders.What should the project manager do to increase value delivery?

A. ather the team to create a comprehensive product roadmap but only commit to requirements for the next quarter

B. reate a visual task board with all of the relevant stakeholders to support backlog prioritization

C. ork with the team on the definition of a minimum viable product (MVP) and present it to the stakeholders

D. se spikes to dig deeper into the technical challenges of the new product, thus reducing the technical risk

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Correct Answer: C

Question #15

A project manager has expertise in the technical domain. The project manager frequently demonstrates unacceptable behavior toward other team members; however, when confronted, the project manager denies this behavior.What is the reason for the project manager's behavior?

A. he project manager lacks necessary empathy

B. he project manager lacks emotional intelligence (EI)

C. he project manager was not properly trained

D. he project manager is in the wrong project role

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Correct Answer: B

Question #16

A project engineer in country A is complaining about the sample received from the supplier in country B because the sample is not the correct length. During a telephone conference, the supplier checked the drawings and insisted that the measurement was accurate.What should the project manager do next?

A. ire a company in country B to perform a quality check before shipment

B. valuate the procurement contract to determine the agreed-upon specifications

C. scalate the issue to the purchasing department for review

D. dd an additional task to cut the received part according to the specifications

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Correct Answer: B

Question #17

A project lead is working on an agile project to build the team's vision, including the decision-making process. It was decided that the team will vote on items, and if 90% of the team agrees on a decision, then it will be carried forward. At the very first technical design meeting, the team makes a decision that the project lead strongly disagrees with.How should the project lead proceed?

A. efuse to let the team proceed with the work based on their decision

B. ake the technical team lead aside and try to persuade them to change their vote

C. ote the reasons for the disagreement and let the team proceed

D. et up a meeting with the project champion and ask them to intervene

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Correct Answer: C

Question #18

A project team is using one of the visual management tools to identify dependencies. It was identified that domain knowledge from one team needs to be shared with another team to ensure the continuity of deliverables.What should the project manager do?

A. emove the dependency to eliminate the need for knowledge sharing

B. edistribute the team members so knowledge is available in both teams

C. erge both teams into one team so the knowledge is commonly available

D. equest the respective teams to plan for knowledge-sharing sessions

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Correct Answer: D

Question #19

A project manager was replaced in the early phases of a new project. The new project manager discovers that the business team is not supporting the project.After discussing these concerns with the team, it is determined that the project does not have the full support of senior management.What should the new project manager do next?

A. equest the business team to clearly define their issues with the project work completed to date

B. end out a status report describing the situation to the stakeholders and request general assistance

C. tudy the stakeholder analysis to understand which stakeholder holds the most influence and seek their assistance

D. sk senior management to be more involved with the project and to provide their full support

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Correct Answer: C

Question #20

A project manager has team members around the world in many different time zones. Project work frequently stalls because people in one office need to wait until another office is awake to have questions answered.What should the project manager have done to avoid this?

A. nsured that the project would be the highest priority for all team members

B. lanned and scheduled tasks and work packages to overcome geographical and time zone challenges

C. earned more about how each team member prefers to communicate before assigning project work

D. sed communication tools, such as video conferencing, so different offices could communicate

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Correct Answer: B

Question #21

A project manager is closing a project and preparing to hand it over to the operations team. During handover, a delayed invoice was submitted with a higher-than- planned cost against the project work. Consequently, project handover was delayed and the project's reported completion costs were increased.What should the project manager have done to avoid this situation?

A. otified all vendors about the invoicing and nonpayment deadlines

B. eviewed the total committed cost against the cost invoiced at project closing

C. nvolved the finance team and discussed the issue with the vendor

D. aptured and reviewed all of the project work and related costs regularly

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Correct Answer: D

Question #22

A high-performing team is involved in a project with a new domain. The team is unable to deliver as expected. What should the project manager do?

A. upport the team in identifying the area of development and address the gap

B. issolve the team and include the team members in other existing teams

C. dentify the struggling team members and move them out of the team

D. et up a clear expectation that the team is to deliver as in their previous projects

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Correct Answer: A

Question #23

A project manager has just been hired to lead a project team in a hybrid environment. The team is working on a group of critical projects.What should the project manager do to ensure the right environment and authority are in place to effectively deliver the projects?

A. reate a project steering committee aligned with existing organizational structures

B. evelop a detailed project management plan to share with project resources

C. evelop a detailed risk log and share it with all of the project stakeholders

D. ppoint a self-organizing project team that is not influenced by organizational factors

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Correct Answer: A

Question #24

A project team has installed software for the client, passed the knowledge to operations, sent the final report, and celebrated. Then 1 week later, the client sends a list of requirements that have not been met. The client is requesting to fix the issues quickly and within the initial budget.What should the project manager have done to prevent this from happening?

A. eviewed the acceptance criteria and obtained client approval

B. llocated a risk budget for any post-release improvements

C. onducted a pilot to understand the client's performance parameters

D. stablished meetings with the client throughout the project phases

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Correct Answer: A

Question #25

An organization is adopting an agile mindset. On the first agile project, the project manager faced an issue because the team was unable to make decisions on time.What should the project manager do to address the problem?

A. ssess the situation to understand how the organization's culture impacts the decision-making process, and coach the team toward a new model

B. dopt an autocratic leadership style and dictate all decisions in order to speed up the team's velocity

C. nvite senior leadership to a team-building workshop and restate the importance of accountability and leadership under the new company direction

D. efine clear guidelines on how decisions should be made under the new organizational policy and reinforce them with the team on every occasion

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Correct Answer: A

Question #26

A project manager is managing a large project. A stakeholder has just discovered a new risk that has not been identified in earlier stages.What should the project manager do?

A. onfirm to the stakeholder that the risk register has been completed and validated by all stakeholders

B. erform a risk analysis directly with the stakeholder who raised the risk and update the risk register

C. ommunicate the risk to the steering committee and request a mitigation plan from senior management

D. dd the risk to the risk register and reevaluate the register with help from the project team and stakeholders

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Correct Answer: D

Question #27

A state-of-the-art product was delivered at the end of a project life cycle. However, the customer claims the product was not designed to specifications.What should the project manager have done to avoid this issue?

A. he customer's requirements should have been captured and modified to meet the supplier's standards

B. he iteration review planning meeting should have been planned accordingly

C. he customer's requirements should have been captured in order to meet the customer's standards

D. he sprint retrospective meeting should have included necessary stakeholders

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Correct Answer: C

Question #28

During project execution, a global project team was using a video conferencing tool to support the daily meetings. However, during these meetings, only a few team members were actively participating. As a result, lots of misunderstandings occurred.What should the project manager do to address this issue?

A. heck the ground rules of the meeting to review the initial agreement with the team members

B. se round-robin check-ins to facilitate the meeting, so all participants have the opportunity to speak

C. ook one-on-one meetings with the team members who are not speaking up during the daily meetings to get their updates

D. dentify one team representative to speak up during the daily meeting and share the team updates

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Correct Answer: A

Question #29

During the implementation phase of a construction project, the customer asked a key subcontractor to deliver a work package ahead of time. The subcontractor was not prepared for it and asked the project manager for additional budget.What should the project manager do first?

A. pdate the risk register and project log, and manage the budget closely

B. evise the project scope accordingly to cope with the budget changes

C. ubmit a change request to accelerate the project as requested

D. sk upper management for more funds, and update the project budget

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Correct Answer: A

Question #30

In a geographically distributed project team, the project team members continue to email status reports and update schedules after their weekly meeting discussions. However, the team is having difficulty tracking the changes and progress made.What should the project manager do?

A. acilitate training on version control and project artifacts

B. aintain separate document control via regions to avoid discrepancies

C. aintain a central repository of artifacts with a version control system

D. evelop a document management software for version control

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Correct Answer: C

Question #31

A project team member is having difficulty delivering assigned tasks for a project that is at risk of being delayed. The main issue is that the team member does not understand a new system that was recently implemented.What should the project manager do?

A. sk the team member to learn the new system as on-the-job training

B. ssue a change request to extend the project schedule

C. scalate the team member's performance to the project sponsor

D. ssign an experienced resource to support the team member

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Correct Answer: D

Question #32

A project manager is leading a fast-moving project with strict deadlines and minimal time to deliver each milestone. The project manager discovers that one of the remote team members, who puts a lot of effort into delivering the project, has confided in an on-site team member. The remote team member feels they are not being adequately rewarded and recognized for their job.What should the project manager do?

A. ake arrangements with the resource's functional manager to relocate the team member to another existing project

B. end a copy of the engagement contract to the remote team member and indicate that the team member is entitled to what is included in the contract

C. nform the human resource (HR) manager of this situation and ensure this news does not spread

D. ngage the remote team member, empathize with them, and let them know their contribution is appreciated regardless of their remote work status

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Correct Answer: D

Question #33

An urgent meeting has been established with the project team to discuss the cause of some quality issues that are preventing delivery to the client. The product owner recommends a root cause analysis (RCA).What should the project lead do?

A. ee Explanation section for answer

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Correct Answer: A

Question #34

A company wants to increase the commercial value of one of its products in a highly competitive market. In order to do this, the company commissions a project to create a prototype. The team constructs the prototype incrementally.Which action should the project manager take as a priority?

A. mphasize the use of Kanban methodology

B. nsure the project sponsor is aware of the go-to market date

C. eliver business value as soon as possible

D. mplement a plan-do-check-act (PDCA) cycle

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Correct Answer: C

Question #35

In the beginning of project execution, the project manager finds out that a key resource will be unavailable for two weeks, which could cause a delay to the schedule.What should the project manager do first?

A. ssign the tasks to another resource, and ask the resource to work double shifts

B. pdate the schedule to reflect the project's changes in duration

C. sk human resources (HR) for a replacement, and update the risk register

D. pdate the resource management plan and resource allocation chart accordingly

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Correct Answer: D

Question #36

The sponsor is supportive in leveraging agile approaches. The project manager is contemplating how to roll out the agile approach and gam buy-in from both project team members and stakeholders.What should the project manager do first?

A. etermine which agile software tools will be required to support agile delivery within the organization

B. elect a current predictive project, define the approach, and provide agile training to execute the remainder of the project

C. tart with a pilot project of appropriate complexity, and provide agile training to those who are impacted

D. etermine how to transform the organization using agile techniques, including organizational training and communications

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Correct Answer: C

Question #37

A project manager is managing a project that is halfway through its execution phase, and the quality standards of the deliverables were formally accepted.However, a government agency has recently introduced new standards that may significantly impact the project. The deliverables must be changed to align with the new quality standards.What should the project manager do?

A. chedule training for the project team on the new regulations introduced by the government agency

B. et up a structured, independent processes to determine if project activities followed the standards

C. pdate the lessons learned register and inform senior management of the new standards

D. valuate the impact the new regulations will have on the project and submit a change request

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Correct Answer: D

Question #38

A project manager sent the first communication about the project management plan to the team. The next day, two field engineers were asking about their roles and the project schedule.What should the project manager have done?

A. ent the roles and responsibilities matrix along with the project management plan

B. onfirmed that the communication was understood and solicited feedback from the team

C. riefed each team member on their roles before sending the project management plan

D. iscussed the roles with the managers to help explain them to their team members

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Correct Answer: B

Question #39

An organization is transitioning to agile and a project has been chosen as a pilot. The assigned project manager only has experience using predictive approaches, but the project manager is now required to use agile approaches with the help of an agile coach. During the retrospective of the fifth sprint, the project team complains that many obstacles exist with the organization that are creating project delays and rework.What should the project manager do in this situation?

A. nclude impediment resolutions during daily standup meetings

B. erform a root cause analysis during the standup meetings

C. reate a dedicated sprint to solve the obstacles with the team

D. romote collaboration to help remove the obstacles for the team

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Correct Answer: D

Question #40

A project manager is assigned to a critical software development project. The team is using a hybrid approach and has divided development into four sprints. At the end of sprint three, the project manager discovers that the earned value (EV) is US$500,000 and the planned value (PV) is US$550,000.What should the project manager do?

A. ast track the project

B. djust the budget

C. ntroduce a float

D. djust the project time line

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Correct Answer: A

Question #41

A project manager is working with a customer's team on a new project. Some product definitions and requirements are still not clear, but the customer wants to start activities as soon as possible. The organization is also expecting product delivery for a specific date due to a regulatory requirement. Due to the nature of the project, the project manager has decided to use a hybrid approach.Why did the project manager choose a hybrid approach?

A. hybrid approach will enable project activities to start immediately and allow for a plan for the requirements definitions

B. hybrid approach will allow the project manager to revise the product specifications

C. hybrid approach will allow for management of the requirement uncertainties as well as the date restriction

D. hybrid approach will ensure the delivery date is accomplished and will eliminate product uncertainties

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Correct Answer: A

Question #42

A project manager is struggling to figure out the performance of the project teams in an agile environment. For the same scope of work, team A has calculated 100 story points and team B has calculated 125 story points.Which team is performing better?

A. eam A as they have calculated fewer story points than team B

B. eam B as they have calculated more story points than team A

C. he team that completes the most stones selected from the sprint backlog

D. he team with the least amount of defects in their deliverables

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Correct Answer: D

Question #43

A customer complains that the user stories released so far contain too much jargon and do not reflect the expectations of the product.What should the project manager do next?

A. ewrite the stories to include the technical vision of the product

B. sk the senior developer to rewrite all the stories

C. ngage with the customer and rewrite all the stories

D. equest approval from the company director to conduct training for the team

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Correct Answer: C

Question #44

A retail chain is evaluating a project to replace payment systems across all its stores in multiple locations. The project does not pass the financial threshold but is also expected to increase market share, improve customer services, and retain more customers. The project is planned as a phased implementation, building on learning from the retrospectives during each phase.How should the business increase the value of the project?

A. sk the benefits owner to reassess the identified risks that are impacting the outcomes of the financial benefits

B. se a fishbone diagram to find the root cause of the lower financial benefits with the benefits owner

C. onsult with experts on methods to reduce costs and increase the financial value of the project

D. uantify the expected tangible and intangible benefits in the benefits management plan for each phase

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Correct Answer: D

Question #45

An agile coach and technical writer for a globally distributed agile team are in a country with a 9-hour time zone difference from the agile team. The agile coach and project lead disagree on the timing for the daily standup. The project lead thinks the standup should be at 10:00 am local time, but the agile coach and technical writer feel that is an inconvenient time for them.How does the project lead ensure adherence to agile practices?

A. nform the agile coach that the daily standup will be at 10:00 am local time and ensure all parties can attend

B. scalate to management that the agile process is not going to work and ask them to speak to the agile coach

C. ave a discussion with the team on the approach and come to a decision on when the daily standups should be

D. ave two separate daily standups, one for the agile coach and technical writer and one for the agile development team

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Correct Answer: C

Question #46

A project manager is working on a multinational project that has more than 100 stakeholders. The project manager is concerned about the appropriate stakeholder participation and involvement level required for successful project delivery.What should the project manager do?

A. ommunicate with the stakeholders to find a solution

B. eview the issue log with the project stakeholders

C. valuate the stakeholder engagement assessment matrix

D. erform a stakeholder assumption and constraint analysis

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Correct Answer: C

Question #47

A project manager is appointed to simultaneously deploy a new solution to branches located in different countries. Deployment teams in each country will integrate and deploy the solution. The project manager discovers that the deployment teams each encounter similar issues. However, each team addresses the issues separately.What should the project manager do to help ensure more collaboration between the teams?

A. sk the project sponsor to appoint new managers for the deployment teams

B. ropose that some of the teams delay deployments in their countries

C. sk each deployment team to provide a very detailed schedule and action plan

D. rganize regular meetings with all of the deployment teams to share issues and solutions

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Correct Answer: D

Question #48

During a sprint, one of the team members found an issue. According to the team member and the product owner, the issue has a higher level of importance than the other features of the sprint, but is not a roadblock to completing it.What should the project lead ask the project team do?

A. void the temptation to make any changes and address the issue in the next sprint

B. ubmit the issue to the change control board (CCB) to evaluate and formally approve a plan to address it

C. ddress this issue only as it has a higher priority than the remaining features of the same sprint

D. ollow the sprint plan by delivering the features established for the sprint and prioritize the issue in the backlog

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Correct Answer: D

Question #49

A project manager has been assigned with initiating a large project to deliver complex equipment. Part of the project will be the result of a long research process, but once this is completed, the other part of the project must be incrementally delivered to the customer.Which approach should the project manager choose for this project?

A. daptive

B. ybrid

C. redictive

D. gile

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Correct Answer: B

Question #50

A project manager is leading a team of diverse individuals of all ages. The working hours for the project were set at the beginning of the project, and all team members agreed to the hours. However, later in the project, one of the team members informed the project manager that the previously agreed upon hours no longer work due to the team member's personal commitments.What should the project manager do?

A. iscuss the lack of dedication with the team member and their functional manager

B. llow the most senior team members to decide the time that works for the team

C. emove the team member from the project team to be fair to the other members

D. eassess the team's hours collaboratively so that the team is not impeded by the issue

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Correct Answer: D

Question #51

A team is delivering features to a customer at every iteration. After completing each iteration, the customer is invited for a review. However, the customer is frequently not available and the review is often delayed, which results in increased rework for the team.What should the project manager do?

A. nclude the customer in daily project activities to gain the required guidance

B. lan ahead and define the best way to review the deliverables with the customer

C. equest the customer to clarify all requirements at the start of each iteration

D. sk the customer to review the deliverables in each iteration based on their availability

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Correct Answer: B

Question #52

A project manager is managing a project with a hybrid approach and has requested a senior team member to perform a quantitative risk analysis. The team member responds that they do not have the knowledge to perform such an analysis.What should the project manager do?

A. elp the team member to perform the quantitative risk analysis through coaching, mentoring, and training

B. scalate the issue to the functional manager

C. erform the quantitative risk analysis for the team member

D. ontact the project management office (PMO) and request them to assign another team member who has the knowledge to perform this task to the team

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Correct Answer: A

Question #53

A company is about to start a complex research project. Due to the level of uncertainty, the project manager recommends the use of a hybrid approach; however, the organization only has experience with predictive projects.How can the project manager strategize the use of a hybrid approach to the organization?

A. ubmit a notification to the project team confirming they will be using a hybrid approach on the project

B. end a letter to the project management office (PMO) requesting to use a hybrid approach

C. reate a project change request to execute the project using a hybrid approach

D. resent the benefits of a hybrid approach to key stakeholders to get their support

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Correct Answer: D

Question #54

A project manager is leading a hybrid project. The only available resources that have experience with agile are not at the project manager's location. The project has a strict schedule and budget, and the project manager is concerned about their ability to deliver it.What should the project manager do?

A. ngage the agile resources through video conferencing on a daily basis

B. dvise the sponsor that the project will be delayed as agile training will be required

C. equest a budget extension to get local resources experienced in agile

D. lan to have the agile resources temporarily relocate to the project manager's location

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Correct Answer: A

Question #55

During an iteration review session, some product features are at risk of being canceled due to high operational costs when the product is launched into a production environment.What type of analysis should the project lead have conducted to avoid this situation?

A. enefits analysis

B. isk analysis

C. apacity analysis

D. ap analysis

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Correct Answer: A

Question #56

The project manager is having difficulty obtaining approval of the project requirements because there is disagreement among the project stakeholders. This issue is putting the project schedule at risk.What should the project manager do first to facilitate the approval of project requirements'?

A. eview the project charter

B. erform a stakeholder analysis

C. dentify the source of the disagreement

D. old a team-building event

View answer

Correct Answer: C

Question #57

An agile facilitator has gathered a team for a new project. This team and facilitator have not yet worked on a project together.How should the facilitator proceed?

A. et up a lessons learned session from a similar project

B. old a team charter discussion

C. chedule a release planning session

D. onduct a product roadmap session with the team

View answer

Correct Answer: B

Question #58

During a project's third iteration, two of the existing team members were replaced. As the project entered the next iteration, the team velocity dropped and the performance started to slip.What should the project manager do?

A. uide the team to revert back to the forming and storming stages

B. iscuss the decrease in productivity with human resources (HR)

C. onvene a team building event to address key performance indicators (KPIs)

D. scalate the issue to the project sponsor

View answer

Correct Answer: A

Question #59

A software project using an agile approach is facing quality issues with every release, generating many production problems.What should the project manager do to fix the problem and improve the quality?

A. se the retrospective meeting to better understand the root cause of the quality problems and put together a plan with the team to address the problems

B. ire an external company to add an additional layer of testing, making sure that the final product is well inspected before releasing

C. reate a reward system granting incentives to the team members who are able to catch more defects

D. eek extra funding approval with the sponsor to replace junior team members for more experienced ones

View answer

Correct Answer: A

Question #60

An agile project is running activities to define the minimum viable product (MVP). During the session, the project manager identifies some mandatory regulations, but there is no consensus to include these regulations in the MVP because it may extend the duration of the project.What should the project manager do?

A. sk the project sponsor to add more time to the project

B. et commitment from the team to include all of the required regulations

C. hare with the participants the need to focus only on product functionality

D. rain the team on the new regulations as requested by management

View answer

Correct Answer: B

Question #61

A project manager is leading a strategic and competitive advantage project for a healthcare organization that is in its testing phase. The team has been working on this project for 6 months, and the morale of the team is low due to the schedule.What can the project manager do to motivate the team?

A. ontinue to perform the last phase of the project with the project team as this will benefit the organization and provide a competitive edge

B. alk to the business team about the project phase and the team's commitment, and request a monetary reward for the team

C. peak with the project management office (PMO) and request a 2-week extension of the schedule so the team can have rotational time off

D. eet with the horizontal team managers to recognize the team members and give rewards and promotions upon completion of the project

View answer

Correct Answer: D

Question #62

A project is comprised of team members who are not engaged and committed to project success.What should the project manager do to address this situation?

A. ontact the project sponsor to request approval to release the current team and hire replacement personnel

B. all each team member to gain their perspective on the problem, then bring the whole team together to discuss a solution

C. end each team member a direct email indicating that disciplinary action is likely if they do not change their attitude

D. ccept the situation knowing there is schedule slack available to release on an incremental basis when necessary

View answer

Correct Answer: B

Question #63

A project sponsor commonly asks the project manager to skip project retrospectives due to time constraints. However, the project manager persists in running this critical ceremony by reducing the time for preparation and for discussion.What are two issues that these actions by the project manager could cause? (Choose two.)

A. ll stakeholders are important, so the project manager should follow directions provided by management and key stakeholders

B. ecause there are different perspectives, perform a stakeholder analysis and act based on the outcome

C. he project manager is working on the client's premises, so follow the directions of all the key stakeholders

D. his is an agile project, so listen only to the directions of the project manager's supervisor and the functional managers of the organization

View answer

Correct Answer: AC

Question #64

A key project stakeholder has started to escalate all issues and main requirements to the project sponsor. The project manager is concerned about the team not receiving direct communications from this stakeholder.Which two actions should the project manager take to improve the relationship with the stakeholder? (Choose two.)

A. Provide training to the team on emotional intelligence and status reporting techniques

B. Promote an adaptive and transparent environment where the team can easily communicate with the stakeholders

C. Share weekly status reports with detailed information about the project and team performance

D. Submit performance reports and task assignments to keep the stakeholder informed

E. Schedule regular meetings with the key stakeholder to provide updates and receive feedback

View answer

Correct Answer: BE

Question #65

A newly commissioned project has had trouble recruiting team members because the turnover rate is high. The human resource (HR) manager has conducted several exit interviews. Many team members have expressed that the project manager has inadequate relationship management competencies. The project manager explains that the exiting team members were lazy.What should the project manager do to prevent this high turnover rate from continuing?

A. void micromanaging the team, enforce stricter rules, and monitor employees

B. xplain to the recruiting manager that a project is temporary in nature, making it different than an operational environment

C. evelop relationship skills as a leader and also develop the teams' emotional intelligence skills

D. e more involved in the team member recruitment process to ensure qualified team members are chosen

View answer

Correct Answer: C

Question #66

A project manager is working on an agile project that is within the scope of a recently announced corporate audit. The project manager was appointed to attend the first meeting with the auditors scheduled for the following week.What should the project manager do to prepare for the audit?

A. eserve story points for the next iteration if needed

B. eview the project information

C. sk the development team to provide compliance information

D. sk for a waiver during the audit

View answer

Correct Answer: B

Question #67

A project manager is assigned to manage a project for a previous client of the company. The project manager was warned that this client will likely try to add extra scope to the project without considering the impact of change on time, cost, quality, and risks.Which action should the project manager take to help plan and manage the budget and resources?

A. efuse to allow the client to change the scope and examine the lessons learned register

B. ecompose the deliverables into work packages and review the project charter

C. reate tight scope statements and review the historical information

D. nclude a scope change process and review the project charter

View answer

Correct Answer: D

Question #68

A company is changing their current business model. The change requires implementing a complex project using multiple agile teams.What three options should the project manager have the testing team adopt as testing mechanisms? (Choose three.)

A. iscuss options to improve performance with the resource manager

B. rovide performance feedback as part of the retrospective ceremony

C. ddress the lack of performance by coaching the new team member

D. equest a more efficient replacement resource from the project sponsor

View answer

Correct Answer: ABD

Question #69

During the design phase, a project manager realizes that the project will benefit from using adaptive tools. The effectiveness of this approach has been proven in past projects inside the organization.What should the project manager do first?

A. pdate project documents to include adaptive tools and artifacts and plan the first iterative session

B. ontact the project sponsor and request new team members who are familiar with adaptive projects

C. onfirm team capabilities before introducing adaptive tools and artifacts to the project

D. reeze the design stage and look for an external resource to run iterative design at extra cost

View answer

Correct Answer: C

Question #70

The change control board (CCB) rejects a change request submitted by a subject matter expert (SME). The SME refuses to accept this rejection and does not want to continue the project without the change.What should the project manager have done to avoid this situation?

A. equested that the sponsor approved the change request first

B. ssessed the change's overall impact to the project before submission

C. nsured that the change request was aligned with the project scope

D. ubmitted the change request directly to the CCB

View answer

Correct Answer: B

Question #71

An agile project manager would like to convert the requirements document into epics, capabilities, features and stories.In how many iterations should the project manager estimate the story duration?

A. our iterations

B. ne iteration

C. wo iterations

D. hree iterations

View answer

Correct Answer: B

Question #72

A company is interested in reducing production costs in one of its production lines. When the project charter was about to be approved, one of the key stakeholders questioned the project's value and caused a delay in the approval.What should the project manager have done to avoid this setback?

A. eveloped benchmarking

B. ssessed feasibility and impacts

C. etailed the project charter

D. nalyzed stakeholders

View answer

Correct Answer: D

Question #73

The project manager just started leading a project team from which the previous project manager resigned. After a quick evaluation of the project, it is apparent that team morale is low due to continuous disagreement about how to complete tasks. Tasks are taking longer than forecasted and the project is off schedule.What should the project manager do?

A. onduct a meeting with the project team to discuss and address the sources of disagreement

B. rash the project timeline to ensure the project is back on schedule

C. nform the stakeholders that the project will be delayed due to previous team management

D. ssue a change request to extend the project schedule based on identified delays

View answer

Correct Answer: A

Question #74

A project manager receives a voicemail from a business analyst on the project team. The business analyst indicates that an internal stakeholder is upset that they were not included before the project began. The stakeholder is asking for an addition to the requirements traceability matrix.What should the project manager do to improve the stakeholder relationship?

A. pdate the stakeholder engagement plan to ensure the stakeholder is included in the project stakeholder list

B. onsult the project scope document to make sure the addition is in scope

C. ngage the stakeholder to solicit more information before responding to the request

D. nitiate a project change request so the change control board (CCB) can decide if it is in scope

View answer

Correct Answer: C

Question #75

A project manager is working on a major construction project. Part of the agreed-upon plan was to use a cloud-based system with a server that runs on high- speed internet service since most of the team members work virtually. The company needs to reduce operating costs as much as possible and management insists that the project will now use a system running on a conventional dial-up service.What should the project manager do next?

A. gree with management and continue working the project management plan

B. valuate the impact of this decision and communicate with management

C. eplace some of the team members that work virtually to help the company save money

D. eet with management about their decision and ask them to get another project manager

View answer

Correct Answer: B

Question #76

Due to organizational changes, several key stakeholders are replaced by new ones in the middle of a project. As a result, numerous new requirements are raised.What should the project manager do to ensure success of the project?

A. equest additional contingency from the sponsor

B. dd more float to the overall project schedule

C. xpedite the next phase to reduce slippage

D. rganize a root cause analysis (RCA) workshop

View answer

Correct Answer: A

Question #77

The CEO has authorized the development of a complex financial product for a company to provide greater future benefits. The budget has been acquired through financing with global investors who expect all risks to be identified as soon as possible.What should the project manager use to identify the risks?

A. n analysis of shared risks between parties

B. trengths, weaknesses, opportunities, and threats (SWOT) analysis

C. xpert judgment

D. risk value assessment

View answer

Correct Answer: B

Question #78

The deliverables of a project have been completed. However, the stakeholders did not approve the deliverables, because they did not cover the needs of the business.Which actions should the project manager have taken to avoid this situation?

A. efined the project management plan and ensured it met the project objectives and business needs

B. nsured that the stakeholders participated in the daily meetings to confirm that the project was developing correctly

C. rovided and explained the sprint backlog at the beginning of the project to the stakeholders and project team

D. equested that the team change the frequency of the deliverables in the development phase to obtain earlier feedback

View answer

Correct Answer: A

Question #79

During the retrospective ceremony, the agile team is talking about the product owner's expectations not being met.What should the project manager have done at the beginning of the project?

A. efined the expected agile team contribution in the creation of the backlog

B. ssessed the capabilities of the agile team and planned for the required training

C. efined the team ground rules and shared project vision

D. ommunicated project vision and sprint goals clearly to the team

View answer

Correct Answer: D

Question #80

During the execution of a project within an operations function, the project manager encounters scope changes and a delay in the delivery of critical tasks.How should the project manager address this situation?

A. ommunicate the concerns to the project management office (PMO) during the weekly project reports

B. all for a team meeting to decide if the changes should be included

C. nitiate the change request to modify the scope and adjust the timelines

D. onduct an impact analysis and present the results to the steering committee for approval

View answer

Correct Answer: D

Question #81

A senior project manager is working for a company that is not yet making a profit. However, the company has many innovative projects in development. Most of the project time lines have slipped, and the staff is overwhelmed.What should the project manager do to help the company meet their financial objectives?

A. rioritize the projects, giving higher priority to projects that will increase profit

B. nsure that all of the projects are of high quality and are delivered on time

C. equest that upper management hire additional staff to support the projects

D. ake sure the project is fast tracked so that slipped time lines are recovered

View answer

Correct Answer: A

Question #82

Eight highly qualified experts have been assembled to work for a 6-month period on a specific aspect of an organization's product development process.How should the project manager support this team to succeed?

A. efine roles and targets for all team members and regularly follow up with one-to-one meetings to review progress

B. and over control of specific aspects of their roles as experts and let them agree on their own timelines and targets

C. ork with the team members to define the overall objective and support them to engage around the goal

D. ring in a senior colleague who is also an expert to ensure the team is on track to achieve the goals and objectives

View answer

Correct Answer: C

Question #83

A project manager has been managing a project for several months when an issue that had not been registered as a risk appeared. This issue may have a big impact on the project.What should the project manager do?

A. void managing the issue as it was not registered as a risk for the project and there is no planned response to it

B. old a meeting with the project team and relevant stakeholders to agree on the best way to manage the issue

C. elay the project until the issue is addressed and no longer presents as a risk to the project

D. nform the sponsor that the issue has arisen and that the project's success may be uncertain

View answer

Correct Answer: B

Question #84

An experienced project manager is managing a multi-million dollar agile project. The project manager communicates the ground rules to the team, but after 12 iterations, the project manager starts noticing that some team members are not following the ground rules.What should the project manager do first to ensure team adherence to the ground rules?

A. sk the functional manager to replace team members not following the ground rules

B. chedule a meeting with the project team to reinforce the ground rules

C. otify the project sponsor about this behavior and ask the sponsor to take disciplinary action

D. ontact human resources to request a written warning letter be sent to team members not following the ground rules

View answer

Correct Answer: B

Question #85

A project manager is working on a software development project. A team member complains that since the project tasks are very simple, there is no reason to perform quality control. The project manager understands that removing the quality management plan from the project will also help to save money, which is important to the customer.What should the project manager do?

A. egister starting the project without a quality management plan as a risk, and allocate the budget savings to the management reserve

B. evelop the quality management plan, as quality is as equally important as cost and schedule management

C. et confirmation from management that the team member has enough experience to build software without quality control

D. sk the customer to order an external quality audit after accepting the project deliverable, and decrease the budget of the project

View answer

Correct Answer: B

Question #86

A new engineer was assigned to a project. Although the engineer has adequate skills for the job, they always wait for authorization from the project manager before acting.What should the project manager do?

A. btain related training for the new team member

B. etermine the appropriate level of decision-making authority and empower the engineer

C. ake all of the decisions for the engineer in order to keep the workflow on track

D. eplace the resource with an experienced engineer

View answer

Correct Answer: B

Question #87

The product team is progressing with a prototyping approach to deliver a multiyear business initiative. A few user stories are taking longer to be delivered.What should the project manager do?

A. etermine the risks and identify a resolution during the retrospective meeting

B. nform stakeholders about the delay during project updates

C. iscover the gaps in the communications management plan and address them accordingly

D. etermine cross-dependencies and plan a spike in the next sprint

View answer

Correct Answer: A

Question #88

A project to build a new energy plant was just completed. However, a few days before operation of the plant, the local community protested and closed access to the plant. They argue that an important natural reserve was impacted and prior consultation was not done by the project team.What should the project manager verify first?

A. takeholder engagement plan

B. ost-benefit analysis

C. usiness case

D. isk management plan

View answer

Correct Answer: A

Question #89

A company is conducting a digital transformation project that has a hard deadline. The marketing team wants to combine this implementation with a new product, and the newly assigned project manager is not aware of all the dependencies.Using a hybrid approach, what should the project manager do to ensure the dependencies are taken into consideration?

A. mplement a project newsletter so the different team members can be informed about the progress of each project

B. ake sure that each individual project schedule is aligned with the common deadlines

C. ombine all of the small projects into one big project so the team can collaborate better as one big team

D. acilitate communication promoting a Scrum of Scrums so the different teams are aware of the dependencies and progress

View answer

Correct Answer: D

Question #90

A project manager is assigned to a technical research project. The project team has already been assigned, and the main subject matter expert (SME) sends the project manager a list of the technical skills required for the execution of this project.What should the project manager do next?

A. iscuss the list with the project sponsor to confirm that the resources have the required skills

B. sk the functional manager to review the resource pool and recommend the right individuals to join the team

C. eet with the project team to understand their skills and identify potential gaps and training requirements

D. end the list to the project team and ask them to get training on the required skills

View answer

Correct Answer: C

Question #91

A project manager leads a software development project in a hybrid environment. During project planning, the project manager identified a risk where a technical resource for a critical path item may not be available when needed. One week before the resource is needed, the technical engineer had a personal emergency and had to take a leave.What should the project manager do next?

A. onsult the risk register for an appropriate planned risk response and implement

B. evise the project management plan and move the task to a time when the technical resource will be available

C. eview the business requirement with stakeholders and exclude the task assigned to the technical resource

D. pdate the lessons learned report and the risk log to reflect that this risk has materialized

View answer

Correct Answer: A

Question #92

A team working on a close deployment waits to receive critical information from the customer. The customer keeps postponing sending the information which is delaying the deployment.What should the project manager have done to prevent the delay?

A. btained all critical information ahead of time

B. nvolved the customer in the deployment process

C. sed the sample data already in place

D. nvolved upper management in the process

View answer

Correct Answer: B

Question #93

An agile team is working on a 2-week sprint to deliver business value. About 1 week after the sprint starts, the team members do not feel confident about the product increment they are building. They do not want to wait until the end of the sprint and want to validate the product increment with the product owner now.What should the project manager do to mitigate this risk?

A. xtend the sprint end date in anticipation of feedback from the product owner that will require extra work

B. chedule an additional interim demo with the product owner

C. ddress the issue as part of the retrospective

D. sk the team to work overtime toward the end of the sprint to meet the original sprint end date

View answer

Correct Answer: C

Question #94

A project manager is assigned to a project where a vendor has been engaged to build a new system. One week before user acceptance testing (UAT) is scheduled, the vendor informs the project manager that they can only deliver half of the promised functions by the UAT start date.What should the project manager do next?

A. ommunicate with the vendor and project team and explore possibilities for resolving the issue

B. ait until the vendor cannot deliver and then invoke liquidated damages based on the contract

C. scalate to management and prepare for project closure by canceling the contract with this vendor

D. djust the project schedule to accommodate the current development progress of the vendor

View answer

Correct Answer: A

Question #95

A project manager is working on a construction project. The company owner asks the project manager to provide cost estimates for the new decoration project within 4 hours.How will the project manager be able to complete this task?

A. all a meeting with the project team to identify the most appropriate approach

B. ell the owner that a rough order of magnitude will be provided

C. ontact a subject matter expert (SME) for advice and consultation

D. ell the owner that the task requires more time and expertise

View answer

Correct Answer: A

Question #96

The project team is experiencing schedule delays due to issues arising with suppliers. Some of the tasks are on the critical path.What should the project manager do in this situation?

A. iscuss the critical path issues with the purchasing department

B. eview the critical path with the stakeholders to define next steps

C. eview the work breakdown structure (WBS) with the suppliers

D. scalate the supplier-related issues to the sponsor for resolution

View answer

Correct Answer: B

Question #97

During a project meeting, the project manager expressed the importance of delivering reports on time. These individual reports will be consolidated into a single report. One of the team member's reports was not delivered on time and therefore the report could not be integrated with the other reports. This demonstrates a lack of teamwork and impacts project success.What should the project manager do to resolve this issue?

A. ssign the task to someone else on the team

B. iscuss it with the team member in confidence

C. iscuss this matter during the project meeting

D. nclude this item in the risk register

View answer

Correct Answer: B

Question #98

An organization is about to start a multiphased project. Due to strict regulations, some of the phases must be completely planned in advance. However, other phases allow for more flexibility and experimentation on scope and schedule. The sponsor wants to pursue the project objectives as planned, but also wants to accommodate new information and changes as the project progresses.Which project management approach should the project manager select for this project?

A. ybrid

B. ncremental

C. gile

D. hased

View answer

Correct Answer: A

Question #99

A large construction project is progressing well as per the project objectives. The project manager would like to report the project's value to the project sponsor and seek the next phase of funding closure. What should the project manager do?

A. nsure a measurement system is in place like earned value analysis (EVA) to track project value for the project sponsor

B. reate a detailed project report on successes and challenges for the project sponsor

C. ubmit a detailed report on the cost budget vs

D. rrange a site visit to show the project sponsor the construction progress in person

View answer

Correct Answer: A

Question #100

A project manager for a software development company faces a number of financial risks in their project. The project manager needs to frequently check the strength and efficiency of the risk management process.What should the project manager use to accomplish this?

A. rainstorming session

B. takeholder register

C. ssumption log

D. udit meeting

View answer

Correct Answer: D

Question #101

A project manager has been assigned to lead a software project to generate savings at an important financial institution. Initially, the duration of the project was 13 months, but due to various issues during execution, the project was extended to 16 months. By month 11, the expected savings were exceeded but not all of the functionalities planned for that date were fulfilled.How should the project manager inform the stakeholders of the project's progress?

A. omplete the outstanding functionalities before informing the sponsor of the project progress

B. ommunicate the benefit expectations and the action plan for the pending functionalities

C. end an email with the monthly project progress to all relevant stakeholders

D. eport that the project has not fulfilled all the expected functionalities

View answer

Correct Answer: B

Question #102

During the closing process, the project manager learns that one deliverable is not meeting customer expectations.How should the project manager proceed?

A. sk the customer to issue a change request with the information to analyze and provide a solution

B. eview the deliverable requirements, check the customer approval criteria, and proceed accordingly

C. eet with the customer to reach agreement on the scope of the deliverable that will satisfy both parties

D. ontact the project sponsor and ask for help in negotiating the closing of the project with the customer

View answer

Correct Answer: B

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