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Salesforce Certified Administrator (Salesforce ADM-201) Test Questions and Answers? | SPOTO

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Question #1
DreamHouse reality has an approval process. A manager attempts to approve the record but receives an error. What should an administrator review to troubleshoot this request?
A. Add a delegated approver for the next approver in the process
B. Update the field level security to view on fields that are updated in the process
C. Check if the user in the next approver is inactive or missing
D. Review the page layout to ensure, the fields updated in the process are visible
View answer
Correct Answer: C
Question #2
Which two settings can a system administrator enable in the User Interface Setup? Choose 2 answers
A. Customizable recent tags
B. Printable list views
C. Related list hover links
D. Chatter Messenger for specific users
View answer
Correct Answer: BC
Question #3
What should an administrator consider when setting up Case Feed?
A. Case Feed replaces the standard case detail page by default
B. Chatter Feed tracking must be enabled for the case object
C. Case Feed requires the Service Cloud User feature license
D. The Use Case Feed permission is automatically active for all profiles
View answer
Correct Answer: B
Question #4
A Salesforce Administrator is creating a new user.What should the Administrator consider when selecting the Username?
A. It must look like an email address and be unique to the organization
B. It must be alphanumeric and unique to the organization
C. It must look like an email address and be unique across all Salesforce organizations
D. It must be alphanumeric and be unique across all Salesforce organizations
View answer
Correct Answer: C
Question #5
Which two groups of objects can be created when converting a lead? Choose 2 answers
A. Account, contact, lead conversion
B. Account, contact, opportunity
C. Person account, opportunity
D. Account, opportunity, order
View answer
Correct Answer: AB
Question #6
Which set of small and large data backup methods are available in native Salesforce
A. Mass Exports, Weekly Data Export Service, and Data Loader Exports
B. Report Exports, Weekly Data Export Service, and Data Loader Exports
C. Dashboard Exports, Report Exports, and Weekly Data Export Service
D. Mass Export Wizard, Weekly Data Export Service, and Data Loader Exports Calculator
View answer
Correct Answer: C
Question #7
An Administrator has been asked to give all users in the Marketing User profile the View All permission for Campaigns. In which two ways can this be accomplished? Choose 2 answers
A. Assign a permission set to all users
B. Assign all users to a custom profile
C. Enable the Marketing User checkbox
D. Modify the Marketing User profile
View answer
Correct Answer: AD
Question #8
What can an Administrator use to create different content pages for a FAQ and a Help Article for the support team?
A. Knowledge article versions
B. Knowledge data categories
C. Knowledge article record types
D. Knowledge article types
View answer
Correct Answer: B
Question #9
Ursa Major Solar is importing data and has many records that do NOT meet the data validation criteria. What will occur?
A. The import process will require user authentication in order to import the invalid records
B. The import process will ignore the data validation criteria
C. The import process will abort when it encounters the first invalid record
D. The import process will fail, but only for the records with invalid data
View answer
Correct Answer: D
Question #10
Ursa Major Solar's support team currently has a very high call volume. They want to decrease this volume by creating a self-service community that will host published articles with Frequently Asked Questions (FAQs), and provide a chat with Help Desk representatives.Which two features should be used to fulfill this goal? (Choose two.)
A. SOS
B. Knowledge
C. Content
D. Chat
View answer
Correct Answer: BD
Question #11
When opening a case with Salesforce Support, the case requestor is asked to include the Organization ID of the org with the issue. Where in Salesforce setup will an administrator find the Salesforce Org ID?
A. Company Information
B. My Domain
C. Setup Home
D. Org Details
View answer
Correct Answer: D
Question #12
Universal Containers uses Accounts In its Sales process but only some users have access to them. New users require Read access to Accounts. Two of the new users require Edit access as well.How should an Administrator configure access for the new users?
A. Create a Permission Set to grant Account Edit access to specific users and modify the Standard User profile
B. Create a sharing rule for Account View access and another sharing rule for Edit access to specific users
C. Create a profile to grant Account View access and a Permission Set to grant Account Edit access to specific users
D. Create a profile to grant Account Edit access and a Permission Set to restrict Read access to specific users
View answer
Correct Answer: C
Question #13
What are two ways to customize basic Salesforce Reports using Lightning Experience? (Choose two.)
A. By adding a chart
B. By adding a filter
C. By adding a Lightning Component
D. By adding links to external pages
View answer
Correct Answer: AB
Question #14
What are three Setting an administrator should configure to make it easy for approvers to respond to approval requests?Choose 3 Answers.
A. Update the organizations chatter setting to allow approvals
B. Enable the organizations Email approval response setting
C. Specify initial submission actions within the approval process
D. Add the Items to approve component to the approvers home page
E. Create a flow to automatically approve all records
View answer
Correct Answer: ABD
Question #15
What are two considerations for sharing email template folders? (Choose two.)
A. Sharing on Lightning email templates in inherited from the folder it is in
B. Sharing a folder shares all subfolders in that folder
C. Subfolders are shared separately from the parent folder
D. Lightning email templates support packaging
View answer
Correct Answer: AB
Question #16
Universal Containers needs to upload 1 million new Account records to Salesforce. What should the Administrator recommend to perform this data upload?
A. Use an AppExchange app
B. Use the Data Import Wizard
C. Use the Data Loader
D. Contact Salesforce
View answer
Correct Answer: C
Question #17
A senior realtor at Ursa Major Solar has received a long list of new residential homes to sell to for the spring. Management needs the spreadsheet of the new residential homes and a separate spreadsheet of pricebooks loaded into Salesforce.Which Salesforce data tool will meet this request?
A. Data Loader
B. Mass Transfer Records
C. Data Import Wizard
D. Mass Create Records
View answer
Correct Answer: A
Question #18
What describes the capabilities of Salesforce Knowledge?
A. An automated tool that closes Cases based on historical information
B. An automated Al tool that converts Leads to Opportunities given a predefined set of conditions
C. A knowledge base composed of articles that can be written and used by support agents
D. A knowledge base that uses Alto generate an article to solve customer support issues
View answer
Correct Answer: B
Question #19
What will happen when a user attempts to log In to Salesforce from an IP address that is outside the login IP range on the user's profile but within the organization-wide trusted IP range?
A. The user will be able to log in without activating the computer
B. The user will be able to log in after answering a security question
C. The user will not be able to log In at all
D. The user will be able to log in after the computer is activated
View answer
Correct Answer: C
Question #20
Campaign Member can be associated with which two objects? (Choose two.)
A. Contact
B. Lead
C. Opportunity
D. Account
View answer
Correct Answer: AB
Question #21
Sales users need an easy way to let their colleagues know when they go on vacation. Multiple Books How should the Administrator accomplish this task quickly?
A. Create a workflow rule to send an email alert about the user's vacation dates
B. Enable Out of Office Message functionality in Chatter
C. Enable Outlook Sync with Salesforce
D. Use Process Builder to add the users vacation dates to the department calendar
View answer
Correct Answer: B
Question #22
Campaign Member can be associated with which two objects? Choose 2 answers
A. Account
B. Opportunity
C. Lead
D. Contact
View answer
Correct Answer: CD
Question #23
Locale settings control how users view date formats, time formats and number formats.
A. True
B. False
View answer
Correct Answer: A
Question #24
Where can a system administrator assign a page layout? Choose 2 answers
A. Role
B. Profile
C. App
D. Record Type
View answer
Correct Answer: BD

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