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Salesforce ADX-201 Practice Test PDF Free Download | SPOTO

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Question #1
When setting up an user, the first name of the user is not required.
A. True
B. False
View answer
Correct Answer: A
Question #2
The relationship group wizard lets you create and edit relationship groups regardless of field-level security.
A. True
B. False
View answer
Correct Answer: A
Question #3
What other permissions does the "Manage Analytic Snapshots" permission require (Select all that apply).
A. Schedule Dashboards
B. Run Reports
C. Manage All Data
D. View Setup and Configuration
View answer
Correct Answer: ABD
Question #4
Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.Which feature should be used to fulfill this requirement?
A. Einstein Case Routing
B. Auto-response rule
C. Case assignment rule
D. Case escalation rule
View answer
Correct Answer: D
Question #5
Select the option that is NOT true of the "stay in touch" feature in SFDC:
A. I can send single emails, or mass emails, to all of my existing accounts or prospects
B. I can use this feature to update contact information in one click via email ?this keeps my customer data up to-date
C. It rubs my feet before I go to bed each night
View answer
Correct Answer: C
Question #6
You are about to enter a new lead from a cold call into SFDC. What do you do first?
A. Search to determine if the company record already exists in Salesforce because you NEVER want to add duplicate data
B. Start entering the new lead
C. Import the lead into SFDC using your Outlook email account
View answer
Correct Answer: A
Question #7
Roll-up Summary fields and formula fields are always read only on detail pages and are available on edit pages.
A. True
B. False
View answer
Correct Answer: B

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