Prepare Efficiently Prince2 Practitioner Exam Questions, PRINCE2® Practitioner Exam

Question #1

Which of the following statements would NOT be included in the Project Product Description?

A. Purpose of the product

B. Composition

C. Project level tolerances

D. Quality criteria

View answer

Correct Answer: DE

Question #2

Additional Information Chief Executive Officer (CEO): He started the company 25 years ago and knows his job very well. He injured his leg two years ago which has restricted his visits to the engineering area. As CEO he has an overall perspective of the business strategic requirements and the authority to commit resources as required. Marketing Director: She has been with the company for three years, following a successful career with a publicity company. She has the ability to represent the needs of the bus

A. They control the receipt, identification, versions, storage and issue of all project products within the company's projects

B. They already exist within the organization and have been with the company for many years

C. They will ensure compliance with all company policies and procedures

D. They perform a quality assurance function across all projects

E. They have knowledge of the organizational standards that will be applicable to the project

View answer

Correct Answer: AC

Question #3

It is now late October and the project is in stage 3. The label design competition has been held and the photos of the staff have been taken. The CEO and Marketing Director still need to choose the winning label design and the 12 photos for the calendar. However, the Executive has learned that two competitors are issuing calendars to MNO's customers by the middle of November. After analyzing the impact of this Issue, one of the options the Project Manager has presented to the Project Board is to close the p

A. Benefits Review Plan

B. Lessons Log

C. Exception Report

D. End Project Report

View answer

Correct Answer: B

Question #4

Additional Information Further information on some resources who could be involved in the project: Outcome Account Manager: He represents Outcome which is a recruitment agency that provides specialist outsourcing resources. Outcome provided the consultants who carried out the feasibility study and the same consultants will be providing support and guidance to the Information Technology and Facilities teams during the project. Director of Finance Division: She was transferred from the Information Technology

A. Retain because she is responsible for the design of the future Information Technology organization and working practices

B. Add 'Director of Facilities' because he is responsible for the design of the future organization, processes, systems and operation models for Facilities

C. Add 'Hardware Manager' because he provides computer hardware to all business functions and will be impacted by the outcome

D. Remove because she only represents the Information Technology Division

E. Replace with 'Director of Facilities' because he supports the initiative and has many ideas about how to improve the service

View answer

Correct Answer: AB

Question #5

Which principle is central to the quality theme and provides explicit understanding of what the project will create?

A. Manage by stages

B. Focus on products

C. Manage by exception

D. Learn from experience

View answer

Correct Answer: BC

Question #6

Scenario A central government department, the Ministry of Food Hygiene (MFH), faces increasing pressure to cut costs, better manage suppliers' performance and reduce the confusion caused by inadequate internal controls, outdated standards and outdated technology. External consultants were employed to conduct a feasibility study to identify options to address the problems, and the likely costs and benefits. The following options were considered: Do nothing. Re-engineer selected business functions. Outsource

A. The 10-year outsourcing contract, at current prices, will be worth £80m

B. Outsourcing would allow MFH to take advantage of the best services the outsourcing industry has to offer

C. The total expected savings over 10 years, at current prices, is £20m

D. The 10-year outsourcing contract will enable MFH to stabilize costs at agreed levels

View answer

Correct Answer: CD

Question #7

Scenario Additional Information During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes: There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff

Scenario Additional Information During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes: There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor

View answer

Correct Answer: B

Question #8

Scenario Additional Information During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes: There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff

A. Benefits will be lost if the project is not completed on time

B. A recruitment campaign to fill the existing staff vacancies will need to take place in the next 12 months

C. Additional 10% increase in orders in year two

D. The prepared calendar pack must be delivered by the first week in December

E. The print company requires a 2 week notification period of the calendar pack delivery

View answer

Correct Answer: AE

Question #9

Additional Information Chief Executive Officer (CEO): He started the company 25 years ago and knows his job very well. He injured his leg two years ago which has restricted his visits to the engineering area. As CEO he has an overall perspective of the business strategic requirements and the authority to commit resources as required. Marketing Director: She has been with the company for three years, following a successful career with a publicity company. She has the ability to represent the needs of the bus

B. He is responsible for the performance of supplier contracts

C. He was an engineer and worked in that area before taking up his current position

D. He can influence the external supplier's Business Case

E. He is not appropriate for the role of Executive or Senior User

View answer

Correct Answer: CD

Question #10

Scenario A central government department, the Ministry of Food Hygiene (MFH), faces increasing pressure to cut costs, better manage suppliers' performance and reduce the confusion caused by inadequate internal controls, outdated standards and outdated technology. External consultants were employed to conduct a feasibility study to identify options to address the problems, and the likely costs and benefits. The following options were considered: Re-engineer selected business functions. Outsource selected bus

A. Due to market conditions a suitable service provider may not be found, possibly leading to premature closure of the project

C. MFH's operations may be reduced and the 1a-year contract may not achieve its estimated value of £80m, which would reduce the service provider's profit

D. The initial estimates, taken from the feasibility study report, indicate that the project will take two years to complete, which means that the business problems would remain for this period

E. The management stages recommended by the consultants may not be appropriate, resulting in confusion in planning

View answer

Correct Answer: CD

Question #11

Which management product defines the detailed nature, purpose and function of a product?

A. Plan

B. Quality Register

C. Project Product Description

D. Product Description

View answer

Correct Answer: B

Question #12

Additional Information Further information on some resources who could be involved in the project: Outcome Account Manager: He represents Outcome which is a recruitment agency that provides specialist outsourcing resources. Outcome provided the consultants who carried out the feasibility study and the same consultants will be providing support and guidance to the Information Technology and Facilities teams during the project. Director of Finance Division: She was transferred from the Information Technology

A. Retain because they are both very positive about outsourcing the selected business functions

B. Retain because their divisions will be the major users of the outsourced services and they can provide the user perspective on the impact of any proposed changes

C. Remove because neither of these individuals are from the business functions to be outsourced

D. Retain because selecting only one of them may cause unnecessary conflict

E. Retain because they are able to help identify stakeholders and their communication requirements

View answer

Correct Answer: BC

Question #13

Scenario A central government department, the Ministry of Food Hygiene (MFH), faces increasing pressure to cut costs, better manage suppliers' performance and reduce the confusion caused by inadequate internal controls, outdated standards and outdated technology. External consultants were employed to conduct a feasibility study to identify options to address the problems, and the likely costs and benefits. The following options were considered: Do nothing. Re-engineer selected business functions. Outsource

A. An investment of £2

B. Staff morale will be negatively affected

C. The project will take two years to deliver

D. Staff may lose the opportunity to work in Information Technology

E. MFH will lose direct control over the outsourced business functions

View answer

Correct Answer: CD

Question #14

It is now late October and the project is in stage 3. The label design competition has been held and the photos of the staff have been taken. The CEO and Marketing Director still need to choose the winning label design and the 12 photos for the calendar. However, the Executive has learned that two competitors are issuing calendars to MNO's customers by the middle of November. After analyzing the impact of this Issue, one of the options the Project Manager has presented to the Project Board is to close the p

A. Follow-on action recommendations

B. Lessons Report

C. Project closure notification

D. Risk Register

View answer

Correct Answer: B

Question #15

Scenario Additional Information During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes: There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff

A. A high quality, glossy product will involve additional costs

B. Individuals in the engineering team who are not selected to appear in the calendar photographs will become de-motivated

C. The calendar may not result in the expected 10% increase in orders

D. Because the Calendar project is a priority for the MNO Manufacturing Company, the delivery of other projects within the Marketing department will be delayed

E. The calendar may not result in the 10 further orders from the list of prospective customers in 12 months

View answer

Correct Answer: BE

Question #16

Additional Information Chief Executive Officer (CEO): He started the company 25 years ago and knows his job very well. He injured his leg two years ago which has restricted his visits to the engineering area. As CEO he has an overall perspective of the business strategic requirements and the authority to commit resources as required. Marketing Director: She has been with the company for three years, following a successful career with a publicity company. She has the ability to represent the needs of the bus

A. He joined the company last year with huge enthusiasm

B. He would like to move into the Marketing department in the future and sees this as an opportunity to work closely with the Marketing Director

C. The launch of a company calendar will impact the Sales department

D. He reports directly to the Marketing Director

E. He is able to represent current and prospective customer interests

View answer

Correct Answer: C

Question #17

In the PRINCE2 Quality review technique, who would most likely carry out the role of administrator:

A. Project manager

B. Project support C

D. Project Assurance

View answer

Correct Answer: BD

Question #18

Scenario Additional Information During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes: There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff

A. Operational costs will increase as a result of the recruitment campaign

B. The prepared calendar pack is to be delivered to the printers by the first week in December

C. If the calendar quality is poor customers will not use it, creating the reverse effect and reducing orders further

D. If any competitors launch a calendar at the same time this will reduce the impact of the MNO calendar and benefits will be reduced

E. Staff morale will improve as a result of the promotional calendar

View answer

Correct Answer: BD

Question #19

Which of the following statements are True: 1. Quality management is the complete set of quality standards, procedures and responsibilities for a site or organization. 2. Quality planning is about defining products required of the project with their respective quality criteria, methods and responsibilities. 3. Quality control focuses on the operational techniques and activities used to carry out quality inspections 4. Quality assurance ensures that quality methods are being correctly followed.

A. 1, 2 & 3

B. 1, 3 & 4

C. 1, 2 & 4

D. 2, 3 & 4

View answer

Correct Answer: AB

Question #20

Scenario Additional Information During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes: There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff

A. The Marketing department believes that sending a promotional calendar to current and prospective customers will increase orders by at least 10%

B. 10% of customers have not re-ordered in this financial year

C. 1,500 orders are expected, each with an average profit of £2k

D. The Marketing department believes that the effect of a good company image, portrayed by a successful calendar, will last into a second year

View answer

Correct Answer: C

Question #21

It is now late October and the project is in stage 3. The label design competition has been held and the photos of the staff have been taken. The CEO and Marketing Director still need to choose the winning label design and the 12 photos for the calendar. However, the Executive has learned that two competitors are issuing calendars to MNO's customers by the middle of November. After analyzing the impact of this Issue, one of the options the Project Manager has presented to the Project Board is to close the p

A. Benefits Review Plan

B. End Project Report

C. Exception Report

D. Project closure notification

View answer

Correct Answer: D

Question #22

Scenario Additional Information During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes: There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff

A. Increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months

B. It will be similar to calendars sent out in previous years

C. The Marketing department believes that the benefits of a good company image, as portrayed by a successful calendar, will last into a second year and bring the same increase in orders

D. The calendar will contain photos of both staff and company products

E. The Marketing department want a very high quality, glossy product as they believe this will be more appealing to customers

View answer

Correct Answer: B

Question #23

Additional Information Chief Executive Officer (CEO): He started the company 25 years ago and knows his job very well. He injured his leg two years ago which has restricted his visits to the engineering area. As CEO he has an overall perspective of the business strategic requirements and the authority to commit resources as required. Marketing Director: She has been with the company for three years, following a successful career with a publicity company. She has the ability to represent the needs of the bus

A. He joined the company last year with huge enthusiasm and is keen to increase sales

B. He can provide an evaluation of the potential impact the calendar will have on sales

C. He is able to advise on suitable stakeholder engagement of current and prospective customers

E. He can resolve any conflict in requirements between the Sales department and the Marketing department

View answer

Correct Answer: DE

Question #24

It is now late October and the project is in stage 3. The label design competition has been held and the photos of the staff have been taken. The CEO and Marketing Director still need to choose the winning label design and the 12 photos for the calendar. However, the Executive has learned that two competitors are issuing calendars to MNO's customers by the middle of November. After analyzing the impact of this Issue, one of the options the Project Manager has presented to the Project Board is to close the p

A. Benefits Review Plan

B. End Project Report

C. Follow-on action recommendations

D. Project closure notification

View answer

Correct Answer: C

Question #25

Scenario Additional Information During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes: There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff

B. Use a professional photographer to create the photographs for the calendar

C. Create the photographs for the calendar internally

D. Outsource the creation of the calendar to a professional marketing company

E. Do nothing

View answer

Correct Answer: A

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