PMP Practice Tests, Mock Tests & Study Resources, Project Management Professional Certification

Question #1

Six sigma refers to the aim of setting tolerance limits at six standard deviations from the mean, whereas the normally expected deviation of a process is______________

A. One standard deviation

B. Two standard deviations

C. Three standard deviations

D. Undeterminable because of the unique nature of every process

View answer

Correct Answer: A

Question #2

Working with your team to provide the basis for measuring and reporting schedule progress, you agree to use the______________

A. Schedule management plan

B. Network diagram

C. Project schedule

D. Technical baseline

View answer

Correct Answer: B

Question #3

The Delphi technique is a particularly useful method for identifying risks to______________

A. Present a sequence of decision choices graphically to decision makers

B. Define the probability of occurrence of specific variables

C. Reduce bias in the analysis and keep any one person from having undue influence on the outcome

D. Help take into account the attitude of the decision maker toward risk

View answer

Correct Answer: C

Question #4

How is quality control performed?

A. By identifying quality standards that are relevant to the project and determining how to satisfy them

B. By monitoring specific project results in compliance with relevant quality standards and determining corrective actions as needed

C. By ensuring that the entire project team has been adequately trained in quality assurance processes

D. By applying Monte Carlo, sampling, Pareto analysis, and benchmarking techniques to ensure conformance to quality standards

View answer

Correct Answer: A

Question #5

The three processes of Project Cost Management are:

A. Estimate Costs, Control Schedule, and Control Costs

B. Estimate Costs, Determine Budget, and Estimate Activity Resources

C. Determine Budget, Control Schedule, and Estimate Activity Resources

D. Estimate Costs, Determine Budget, and Control Costs

View answer

Correct Answer: D

Question #6

A buyer has negotiated a fixed-price-incentive-fee contract with the seller. The contract has a target cost of $200,000, a target profit of $30,000, and a target price of $230,000. The buyer also has negotiated a ceiling price of $270,000 and a share ratio of 70/30. If the seller completes the contract with actual costs of $170,000, how much profit will the buyer pay the seller?

A. $21,000

B. $35,000

C. $39,000

D. $51,000

View answer

Correct Answer: C

Question #7

Updates of organizational process assets that are an output of control scope include all the following EXCEPT______________

A. Causes of variations

B. Lessons learned

C. Work authorization system

D. Reasons certain corrective actions were chosen

View answer

Correct Answer: B

Question #8

Your project has been under way for some time, but indicators show that it is in trouble. You have observed all the following symptoms of poor teamwork in your project team EXCEPT______________

A. Frustration

B. Excessive meetings

C. Lack of trust or confidence in the project manager

D. Unproductive meetings

View answer

Correct Answer: A

Question #9

The quality function deployment process is used to______________

A. Provide better product definition and product development

B. Help products to succeed in the marketplace

C. Improve the functional characteristics of a product

D. Support production planning and the just-in-time approach

View answer

Correct Answer: C

Question #10

Major difficulties arise when multiple projects need to be managed in the functional organizational structure because of______________

A. The level of authority of the project manager

B. Conflicts over the relative priorities of different projects in competition for limited resources

C. Project team members who are focused on their functional specialty rather than on the project

D. The need for the project manager to use interpersonal skills to resolve conflicts informally

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Correct Answer: C

Question #11

Activity A has a duration of three days and begins on the morning of Monday the 4th. The successor activity, B, has a finish-to-start relationship with

A. The finishto-start relationship has three days of lag, and activity B has a duration of four days

A. The total duration of both activities is 8 days

B. Calendar time between the start of A to the finish of B is 11 days

C. The finish date of B is Wednesday the 13th

D. Calendar time between the start of A to the finish of B is 14 days

View answer

Correct Answer: B

Question #12

You have been assigned as project manager on what could be a "bet the company" project. You realize that to be successful you need to exercise maximum control over project resources. Which form of project organization should you establish for this project?

A. Strong matrix

B. Projectized

C. Project coordinator

D. Weak matrix

View answer

Correct Answer: D

Question #13

The reason that the schedule performance index (SPI) is shown as a ratio is to______________

A. Enable a detailed analysis of the schedule regardless of the value of the schedule variance

B. Distinguish between critical path and noncritical path work packages

C. Provide the ability to show performance for a specified time period for trend analysis

D. Measure the actual time to complete the project

View answer

Correct Answer: B

Question #14

Which of the following is a ground rule for project team building?

A. Perform frequent performance appraisals

B. Ensure that each team member reports to his or her functional manager in addition to the project manager

C. Start early

D. Try to solve team political problems

View answer

Correct Answer: D

Question #15

During which process would stakeholders provide formal acceptance of the completed project scope?

A. Perform Quality Control

B. Verify Scope

C. Control Scope

D. Develop Schedule

View answer

Correct Answer: C

Question #16

A no-cost settlement sometimes is used______________

A. To close out a successful contract

B. In lieu of formal termination procedures

C. When buyer property has been furnished under the contract

D. When such an arrangement is acceptable to one of the parties involved

View answer

Correct Answer: A

Question #17

The project scope statement is important in scope control because it______________

A. Is a critical component of the scope baseline

B. Provides information on project performance

C. Alerts the project team to issues that may cause problems in the future

D. Is expected to change throughout the project

View answer

Correct Answer: A

Question #18

The first step in collecting requirements on any project, large or small, is to______________

A. Talk with the project stakeholders through interviews

B. Review the scope management plan

C. Conduct facilitated workshops with stakeholders

D. Prepare a requirements document template that you and your team can use throughout the collect requirements process

View answer

Correct Answer: D

Question #19

All of the following are objectives of a quality audit except______________

A. Defect repairs have been implemented

B. Improvement opportunities are identified

C. Good practices can be introduced elsewhere

D. Root cause analysis has been performed as part of process analysis

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Correct Answer: D

Question #20

The chances for successful completion of a multidisciplinary project are increased if project team members are______________

A. Problem oriented

B. Politically sensitive to top management's needs

C. Focused on individual project activities

D. Focused on customer demands

View answer

Correct Answer: C

Question #21

An example of an organizational process asset that could affect how project scope is to be managed is______________

A. Personnel administration

B. Marketplace conditions

C. Historical information

D. Organizational culture

View answer

Correct Answer: B

Question #22

What is the primary benefit of meeting quality requirements?

A. Quality metrics

B. Less rework

C. Quality control measurements

D. Benchmarking

View answer

Correct Answer: C

Question #23

Projects are authorized by which of the following individuals?

A. Project managers

B. Stakeholders

C. Functional managers

D. Sponsors

View answer

Correct Answer: B

Question #24

Product analysis techniques include all the following EXCEPT______________

A. Value engineering

B. Value analysis

C. Systems analysis

D. Bill of materials

View answer

Correct Answer: C

Question #25

The primary advantage of using decision-tree analysis in project risk management is that it______________

A. Considers the attitude of the decision maker toward risk

B. Forces consideration of the probability of each outcome

C. Helps to identify and postulate risk scenarios for the project

D. Shows how risks can occur in combination

View answer

Correct Answer: D

Question #26

When a control chart is used to monitor performance of a process, which of the following will be set by the project manager and the appropriate stakeholders to reflect the point(s) at which corrective action will be taken to prevent exceeding the specification limits?

A. Upper and lower control limits

B. Upper and lower specification limits

C. Process mean

D. Data points

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Correct Answer: C

Question #27

An agile team meets at the end of a sprint to compile the retrospective. A team member mentions that the IT maintenance manager revealed that their team is unanimously opposed to the software platform change introduced in the previous sprint. The project manager discovers that the IT maintenance manager was defined as an external stakeholder in the stakeholder engagement plan. What should the project manager do to prevent further disruptions of this type?

A. Update the user story and definition of done (DoD) to include a description of the platform change

B. Revise the stakeholder engagement assessment matrix to flag this manager as resistant to the project

C. Consult all external stakeholders to determine the preferred software platform, and update the product backlog accordingly

D. Amend the communications management plan to ensure that external stakeholders are properly involved with communications

View answer

Correct Answer: A

Question #28

Which of the following is a schedule network analysis technique that takes limited resources into account?

A. Network reserve analysis

B. Critical chain method

C. Lead and lag adjustment

D. Critical path method

View answer

Correct Answer: B

Question #29

In the Estimate Activity Durations process, productivity metrics and published commercial information inputs are part of the:

A. enterprise environmental factors

B. organizational process assets

C. project management plan,

D. project funding requirements

View answer

Correct Answer: A

Question #30

According to the information in the grid, what is the estimate at completion (EAC) for this project and what does it represent?

A. US$9,000 - the original project budget

B. US$13,500 - the revised estimate for total project cost (based on performance to date)

C. US$13,500 - the original project budget

D. US$9,000 - the revised estimate for total project cost (based on performance to date)

View answer

Correct Answer: A

Question #31

You realize that on projects, some stakeholders will not be as receptive as others to your project and actually can be negative from the beginning. Assume you have classified your stakeholders on your project designed to ensure students in your city have access to the best educational resources available, whether in class or on line, your stakeholder management plan is a sensitive document. Therefore, you need to______________

A. Tell your team to never disclose it to anyone outside the team without consulting you first

B. Involve your team as you develop it but maintain the final copy yourself

C. Review the validity of its underlying assumptions

D. Set up an information distribution system and have each team member sign it for concurrence

View answer

Correct Answer: B

Question #32

What type of planning is used where the work to be accomplished in the near term is planned in detail, while work in the future is planned at a higher level?

A. Finish-to-start planning

B. Rolling wave planning

C. Short term planning

D. Dependency determination

View answer

Correct Answer: B

Question #33

You are responsible for a project in your organization that has multiple internal customers. Because many people in your organization are interested in this project, you decide to prepare a stakeholder management strategy. Before preparing this strategy, you should______________

A. Conduct a stakeholder analysis to assess information needs

B. Determine a production schedule to show when each stakeholder needs each type of information produced

C. Determine the potential impact that each stakeholder may generate

D. Prioritize each stakeholder's level of interest and influence

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Correct Answer: D

Question #34

Quality assurance promotes quality improvement. A "breakthrough" is the accomplishment of any improvement that takes the organization to unprecedented levels of performance by attacking______________

A. Special causes of variation

B. Common causes of variation

C. Inspection over prevention

D. Specific tolerances

View answer

Correct Answer: A

Question #35

The process of conferring with others to come to terms or reach an agreement is called______________

A. Win-win

B. Negotiation

C. Getting to "yes"

D. Confrontation

View answer

Correct Answer: A

Question #36

Your customer wants the project to be completed six months earlier than planned. You believe you can meet this target by overlapping project activities. The approach you plan to use is known as______________

A. Critical chain

B. Fast tracking

C. Leveling

D. Crashing

View answer

Correct Answer: B

Question #37

As head of the PMO, you will receive performance reports for all major projects. You decided to set a guideline for project managers as performance reporting should______________

A. Collect work performance information on the status of deliverables

B. Provide earned value data for project forecasting

C. Provide information at an appropriate level for each audience

D. Focus on cost and schedule variances rather than scope, resources, quality, and risks

View answer

Correct Answer: B

Question #38

Decomposition is a technique used for both WBS development and activity definition. Which following statement best describes the role decomposition plays in activity definition as compared to creating the WBS?

A. Final output is described in terms of work packages in the WBS

B. Final output is described as deliverables or tangible items

C. Final output is described as schedule activities

D. Decomposition is used the same way in scope definition and activity definition

View answer

Correct Answer: D

Question #39

A project manager meets with the project sponsor and customer, both of whom declare the project a success and agree to accept project deliverables. The sponsor is impressed that the project was completed on schedule and within budget, and wants the project manager to immediately assume a new, larger, and critically important project. What should the project manager do next?

A. Ask the current project team to immediately begin work on the new project

B. Verify that project deliverables conform to quality standards

C. Organize a team celebration for the current project

D. Archive all project documents for the current project

View answer

Correct Answer: B

Question #40

The risk urgency assessment is a tool and technique used for______________

A. Plan risk responses

B. Identify risks

C. Perform qualitative risk analysis

D. Perform quantitative risk analysis

View answer

Correct Answer: A

Question #41

Review the following network diagram and table. Of the various activities, which ones would you crash and in what order?

A. A, C, E, and F

B. A, B, D, and F

C. A, B, E, and F

D. C, A, F, and G

View answer

Correct Answer: C

Question #42

Two team members argue about who will perform and report the status of a particular task. What source may be consulted to help resolve this?

A. Work breakdown structure (WBS)

B. Team members’ functional managers

C. Responsible, accountable, consult, and inform (RACI) matrix

D. Project sponsor

View answer

Correct Answer: A

Question #43

Which of the following is a statistical concept that calculates the average outcome when the future includes scenarios that may or may not happen?

A. Sensitivity analysis

B. Three-point estimate

C. Modeling and simulation

D. Expected monetary value analysis

View answer

Correct Answer: B

Question #44

During each phase, what should a project manager do to avoid the reoccurrence of a consistent issue?

A. Record it in the project closure report

B. Manage quality

C. Conduct lessons learned

D. Complete a work performance report

View answer

Correct Answer: B

Question #45

Assume you have identified your stakeholders and are preparing your stakeholder management plan. You are fortunate that your team is a collocated team as you are working on an internal project to reorganize your IT Department so it is focused more on its customers. The project sponsor is the Chief Operating Officer, and the IT Department Director was surprised as she thought all was well. However, you notice when planning meetings are held, the Chief Financial Officer never attends. You feel since IT affect

A. Resistant

B. Unaware

C. Uninterested

D. Satisfied

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Correct Answer: A

Question #46

Which conflict resolution technique searches for solutions that bring some degree of satisfaction to all parties in order to temporarily or partially resolve the conflict?

A. Force/direct

B. Withdraw/avoid

C. Compromise/reconcile

D. Collaborate/problem solve

View answer

Correct Answer: B

Question #47

A project manager is validating a project’s scope. Although the customer agrees that the final product meets the scope described in the project management plan, they have rejected the product due to perceived quality deficiencies. What should the project manager do next?

A. Explain to the customer that it is a requirement to follow the scope plan

B. Perform a quality audit to compare final performance against the original performance requirements

C. Process a change request to tailor the quality management plan to the final product performance results

D. Maintain the final product performance as is, update the lessons learned repository, and move to the formal project close-out stage

View answer

Correct Answer: B

Question #48

Sharing good practices introduced or implemented in similar projects in the organization and/or industry is an example of:

A. quality audits

B. process analysis

C. statistical sampling

D. benchmarking

View answer

Correct Answer: B

Question #49

The baseline for evaluating whether requests for changes or additional work are contained within or outside the project's exclusion is provided by the______________

A. Project management plan

B. Project scope statement

C. Project scope management plan

D. WBS dictionary

View answer

Correct Answer: D

Question #50

Market conditions and published commercial information are examples of which input to the Estimate Costs process?

A. Scope baseline

B. Organizational process assets

C. Enterprise environmental factors

D. Risk register

View answer

Correct Answer: D

Question #51

During a project, a business need changes and the project is cancelled. The project manager meets with project team members to collect information learned during the project. Where this information should be documented?

A. Issue log

B. Organizational process assets

C. Enterprise environmental factors

D. Status report

View answer

Correct Answer: B

Question #52

Unlike bar charts, milestone charts show______________

A. Scheduled start or completion of major deliverables and key external interfaces

B. Activity start and end dates of critical tasks

C. Expected durations of the critical path

D. Dependencies between complementary projects

View answer

Correct Answer: A

Question #53

During a weekly progress meeting, a stakeholder announces that they are no longer able to cooperate with the project management team in obtaining the required government permits for construction. What should the project manager do first?

A. Discuss the issue with the project sponsor

B. Update the issue log and inform other stakeholders

C. Exclude the activities that require the permits from the scope of work

D. Assume the responsibility of obtaining the permits

View answer

Correct Answer: B

Question #54

Typically, the statement "no one likes to estimate, because they know their estimate will be proven incorrect" is true. However, you have been given the challenge of estimating the costs for your nuclear reactor project. A basic assumption that you need to make early in this is______________

A. How direct and indirect costs will be handled

B. Whether or not experts will be available to assist you in this process

C. If there will be a multiyear project budget

D. Whether the project has required delivery dates

View answer

Correct Answer: B

Question #55

Requirements typically are classified into product requirements and project requirements. Capturing and managing both types of requirements is important for project success, so you and your team decided to follow this classification system on your project to modernize all the telecommunications equipment in your company. During such an approach, all the following are examples of product requirements EXCEPT______________

A. Action requirements

B. Level of service requirements

C. Security requirements

D. Performance requirements

View answer

Correct Answer: D

Question #56

Project managers for international projects should recognize key issues in cross-cultural settings and place special emphasis on______________

A. Establishing a performance reporting system

B. Using good communication planning

C. Establishing and following a production schedule for information distribution to avoid responding to requests for information between scheduled communications

D. Using translation services for formal, written project reports

View answer

Correct Answer: D

Question #57

You have now prepared your cost management plan so now you are preparing your project's cost estimate. You decided to use analogous estimating. Which of the following is NOT characteristic of analogous estimating?

A. Supports top-down estimating

B. Is a form of expert judgment

C. Has an accuracy rate of ±10% of actual costs

D. Involves using the cost of a previous, similar project as the basis for estimating current project cost

View answer

Correct Answer: C

Question #58

A communications management plan includes which one of the following sample contents?

A. Issues

B. Escalation processes, including time frames and the management chains

C. Dimensions

D. Project assumptions and constraints

View answer

Correct Answer: D

Question #59

The undistributed budget is part of the______________

A. Management reserve

B. Performance measurement baseline

C. Level-of-effort cost accounts

D. General and administrative accounts

View answer

Correct Answer: A

Question #60

You want to structure your project so that each project team member has a discrete work package to perform. The work package is a______________

A. Deliverable at the lowest level of the WBS

B. Task with a unique identifier

C. Required level of reporting

D. Task that can be assigned to more than one organizational unit

View answer

Correct Answer: B

Question #61

The project scope statement should be used in the identify risk process because it______________

A. Identifies project assumptions

B. Identifies all the work that must be done and, therefore, includes all the risks on the project

C. Helps to organize all the work that must be done on the project

D. Contains information on risks from prior projects

View answer

Correct Answer: C

Question #62

As you work on your project to update its software training classes to focus on an agile approach, you have a number of key stakeholders. As many students and their managers are requesting these classes, your CEO has taken a special interest in your project and has asked you to accelerate your schedule to complete it in two months rather than in your planned six months but still have quality offerings. This means as you work to monitor overall project stakeholder relationships, you should______________

A. Provide notifications to stakeholders about status regularly

B. Ask your stakeholders for regular feedback as you work on your project

C. Provide presentations to each stakeholder group

D. Determine how changes will be monitored and controlled

View answer

Correct Answer: A

Question #63

Which one of the following is a key input to the define activities process?

A. Project management plan

B. Project scope statement

C. Project scope baseline

D. Project charter

View answer

Correct Answer: B

Question #64

As an automation project nears completion, the engineering team leader proposes adding a function that will make the production line more efficient without impacting the schedule. What should the project manager do next?

A. Keep the original scope to meet project requirements

B. Change the scope to meet business requirements

C. Follow the change management plan

D. Review the cost management plan

View answer

Correct Answer: C

Question #65

During a review meeting, the project manager realizes that scheduled quality control inspections were not conducted. Since the project is running short on time, the project manager decides to hold a joint customer acceptance inspection. What should the project manager do next?

A. Advise the team to ensure that all specifications are maintained so the client accepts the deliverable

B. Create a nonconformance report and initiate a corrective action with the project team

C. Keep the customer informed and seek approvals

D. Issue a change request to extend the project schedule to complete the quality checks on time

View answer

Correct Answer: C

Question #66

The purpose of the Taguchi method is to______________

A. Manage the flow of material for better visibility and control

B. Use statistical techniques to compute a "loss function" to determine the cost of producing products that fail to achieve a target value

C. Design, group, and manage production operations as self-contained flexible cells capable of start-to-finish processing of a family of items

D. Regulate coordination and communication among process stages

View answer

Correct Answer: C

Question #67

The buyer has negotiated a cost-plus-incentive fee contract with the seller. The contract has a target cost of $300,000, a target fee of $40,000, a share ratio of 80/20, a maximum fee of $60,000, and a minimum fee of $10,000. If the seller has actual costs of $380,000, how much fee will the buyer pay?

A. $104,000

B. $56,000

C. $30,000

D. $24,000

View answer

Correct Answer: C

Question #68

Which tool or technique allows a large number of ideas to be classified into groups for review and analysis?

A. Nominal group technique

B. Idea/mind mapping

C. Affinity diagram

D. Brainstorming

View answer

Correct Answer: C

Question #69

What doctrine causes a party to relinquish rights under a contract because it knowingly fails to execute those rights?

A. Assignment of claims

B. Material breach

C. Waiver

D. Warranties

View answer

Correct Answer: A

Question #70

A vendor contracted to provide a critical component regularly revises the expected delivery date. The latest schedule submitted by the vendor leaves a float of only two weeks while it is still six weeks before delivery. What should the project manager do?

A. Work with the procurement manager to identify ways to expedite vendor activities

B. Ask the vendor to maintain the agreed-upon delivery date

C. Identify an alternate vendor and cancel the order with the current vendor

D. Perform a reserve analysis

View answer

Correct Answer: A

Question #71

Which technique is commonly used for the Quantitative Risk Analysis activity?

A. Brainstorming

B. Strategies for Opportunities

C. Decision Tree Analysis

D. Risk Data Quality Assessment

View answer

Correct Answer: A

Question #72

A tool or technique used during the Administer Procurements process is:

A. Expert judgment

B. Bidder conference

C. Procurement negotiation

D. Performance reporting

View answer

Correct Answer: B

Question #73

What quality control tool graphically represents how various elements of a system interrelate?

A. Control chart

B. Flowchart

C. Run chart

D. Pareto chart

View answer

Correct Answer: B

Question #74

The highest risk impact generally occurs during which one of the following project life-cycle phases?

A. Concept and planning

B. Planning and implementation

C. Implementation and closeout

D. Concept and closeout

View answer

Correct Answer: B

Question #75

Following a review of the completed final project phase, customer feedback is positive and formal acceptance of the deliverable is obtained. What is the output of this meeting?

A. Work performance information

B. Project document updates

C. Organizational process assets updates

D. Closed procurements

View answer

Correct Answer: C

Question #76

During a project’s execution, the project manager discovers a risk with an unknown impact. How should the project manager manage this?

A. Assume the impact of the risk to be low, log it accordingly in the risk register, and continuously monitor it

B. Communicate the risk to the project team, ask them to monitor the risk, and implement a mitigation strategy

C. Discuss the risk with the team, log it in the risk register, and update its status throughout the project

D. Assume a worst-case scenario for the risk, and establish a contingency reserve to address its impact

View answer

Correct Answer: C

Question #77

The major difference between the project coordinator and project expeditor forms

A. Strong commitment to the project usually does not exist in the project expeditor form of organization

B. The project coordinator cannot personally make or enforce decisions

C. The project expeditor acts only as an intermediary between management and the project team

D. The project coordinator reports to a higher-level manager in the organization

View answer

Correct Answer: C

Question #78

Which of the following is an enterprise environmental factor that may influence the development of the human resource management plan?

A. The organizational structure of the performing organization

B. Poor communication among team members

C. Ambiguous staffing requirements

D. Team morale

View answer

Correct Answer: D

Question #79

Recognizing the importance of preparing a stakeholder management plan, you met with your team to obtain their buy in and to discuss it. You explained the key benefit of plan stakeholder management is to______________

A. Determine appropriate strategies for a continual focus on identifying stakeholders throughout the life cycle

B. Provide a clear plan that is actionable to interact with stakeholders to support the project's interests

C. Develop appropriate management strategies to effectively engage stakeholders

D. Plan a series of meetings to ensure stakeholders remain interested and to address their concerns

View answer

Correct Answer: D

Question #80

Deliverables are being validated prior to client handoff. Quality team members find some defective parts and send them for rework by the assembly line team. Under what cost of quality (COQ) classification does this fail?

A. Cost of nonconformance

B. Cost of conformance

C. Quality control cost

D. Quality measurement costs

View answer

Correct Answer: B

Question #81

A project team delivers a system in its pilot phase, and the customer identifies an issue that affects the end users. After the project team works on the issue for a week, the customer informs the project manager's supervisor that the issue is not being addressed and requests immediate action. What should the project manager do next?

A. Review the project register and take appropriate action

B. Review the Perform Integrated Change Control process and take appropriate action

C. Review the quality management plan and take appropriate action

D. Review the communications management plan and take appropriate action

View answer

Correct Answer: A

Question #82

A complex project is closing and many project team members report negative experiences. The project stakeholders from various areas of the organization may never work together again. As part of the project's requirements, the project manager must provide lessons learned. How should the project manager ensure this requirement is met?

A. Document only the negative experiences so that alternative approaches can be developed for future projects

B. Facilitate a session with the project team to review only positive experiences

C. Reach out to each project stakeholder to capture their feedback on experiences from each phase of the project

D. Initiate documentation of both the positive and negative experiences using the issue log and record of escalation

View answer

Correct Answer: D

Question #83

A supporting input for controlling stakeholder engagement is______________

A. Budget

B. Project schedule

C. Historical information

D. Number of defects

View answer

Correct Answer: C

Question #84

After contract sign-off, a project manager learns that the vendor has a reputation of not delivering according to the contract. To ensure the vendor's compliance, what should the project manager do?

A. Cancel the current contract and select another vendor

B. Insist on a firm fixed price (FFP) contract with the vendor

C. Conduct a make-or-buy analysis to verify vendor reliability

D. Perform periodic inspections of the vendor's work and progress

View answer

Correct Answer: D

Question #85

A project manager invites stakeholders to a gate review meeting. What should be done at this meeting?

A. Evaluate if the project has met its objectives and agree on phase closure

B. Evaluate project risks, and move on to the next project phase

C. Ensure that all late changes to the project have been added

D. Ensure that the change control board (CCB) has approved the latest project changes

View answer

Correct Answer: D

Question #86

Payment bonds are often required by the contract and require specific actions under the stated conditions. Payment bonds are specifically designed to ensure that the prime contractor provides payment of______________

A. Insurance premiums

B. Weekly payrolls

C. Subcontractors, laborers, and sellers of material

D. Damages for accidents caused

View answer

Correct Answer: C

Question #87

The cost benefit analysis tool is used for creating:

A. Pareto charts

B. quality metrics

C. change requests

D. Ishikawa diagrams

View answer

Correct Answer: B

Question #88

At the final project closeout meeting, the customer informs the project manager that they require only selected parts of the project information. What should the project manager do with the documentation internally?

A. Comply with the current legislation for document retention

B. Archive project documents per their own company’s document retention policies

C. Remove the unnecessary parts of the documentation to match the customer’s request

D. Archive the entire documentation in the project management office (PMO) for retrieval upon customer request

View answer

Correct Answer: C

Question #89

To begin transitioning the final deliverables to the client, a project manager develops the project closure documentation. What should be used to develop the project closure documentation?

A. Project management plan and preliminary releases

B. Accepted deliverables and preliminary releases

C. Organizational process assets and project management plan

D. Accepted deliverables and project charter

View answer

Correct Answer: C

Question #90

A project's deliverables due date is approaching, but one team member's performance is negatively impacting the schedule. What should the project manager do?

A. Acquire a more skilled resource

B. Remove the team member from the project

C. Mentor the team member

D. Ask the team member's line manager to provide training

View answer

Correct Answer: C

Question #91

Requirements for formal deliverable acceptance are defined in the______________

A. Contract

B. Procurement management plan

C. Overall project management plan

D. Specifications

View answer

Correct Answer: B

Question #92

An input to the Perform Quantitative Risk Analysis process is the:

A. quality management plan

B. project management plan

C. communications management plan

D. schedule management plan

View answer

Correct Answer: A

Question #93

On a typical project, when are risks highest and impacts (amount at stake) lowest?

A. During the concept phase

B. At or near completion of the project

C. During the implementation phase

D. When the project manager is replaced

View answer

Correct Answer: B

Question #94

A team receives outsourced deliverables and determines that they do not meet the agreed-upon acceptance criteria. What should the project manager reference to verify this within the vendor?

A. Procurement management plan

B. Request for proposal (RFP)

C. Statement of work (SOW)

D. Inspections

View answer

Correct Answer: A

Question #95

A project manager detects more errors than usual during software component development. Which process did the project manager use to detect this?

A. Monitor Risks

B. Control Quality

C. Manage Quality

D. Plan Quality Management

View answer

Correct Answer: C

Question #96

Because a project is behind schedule, the sponsor suggests reducing the time for quality assurance testing. What should the project manager do?

A. Perform quality control measurements

B. Follow the quality management plan

C. Perform quality audits

D. Change the quality requirements

View answer

Correct Answer: A

Question #97

An issue with a critical task is blocking a project's progress. The contingency plan does not provide a solution, and team members are in disagreement about the best way to proceed. What should the project manager do?

A. Brainstorm ideas using the nominal group technique

B. Gather ideas using affinity diagrams

C. Seek intervention from the project sponsor

D. Apply mind mapping techniques

View answer

Correct Answer: C

Question #98

Which input to the Manage Stakeholder Engagement process is used to document changes that occur during the project?

A. Issue log

B. Change log

C. Expert judgment

D. Change requests

View answer

Correct Answer: D

Question #99

The CPI is .92, and the EV is US $172,500. What is the actual cost of the project?

A. US$158,700

B. US$172,500

C. US$187,500

D. US$245,600

View answer

Correct Answer: A

Question #100

Before disbanding a project team, the project manager facilitates a lessons learned workshop. What should the project manager do next?

A. Send project documents to the stakeholders

B. Organize a party to celebrate the project's success

C. Perform a post-implementation review

D. Archive project documents using generally accepted practices

View answer

Correct Answer: D

Question #101

A multinational project includes stakeholders from various locations and cultures. During the final acceptance stage, a new stakeholder is added who refuses to provide final approval. What should the project manager do?

A. Review the project acceptance criteria with the new stakeholder

B. Contact the previous stakeholder for a resolution

C. Escalate the issue with the sponsor

D. Issue a formal change request

View answer

Correct Answer: B

Question #102

A pipe manufacturer for a water pipeline project conducts sample testing without the presence of the client's quality assurance manager. The quality management plan clearly states that the client and quality assurance manager must be present during such tests. The manufacturer, however, insists that such approvals are unnecessary due to its longstanding business relationship with the client. What should the project manager do?

A. Reinspect the batch of pipes tested

B. Formally communicate to the manufacturer its noncompliance with the quality management plan

C. Meet with the manufacturer to ensure cooperation and collaboration

D. Register the incident in the issue log, and inform management

View answer

Correct Answer: D

Question #103

During project monitoring, the project manager learns of a small gap between the quality of one deliverable and the customer’s expectation. What should the project manager do?

A. Assess the risk and impact of the gap to determine if a change request is needed

B. Analyze the gap between the deliverable and the customer’s expectation and begin a recovery plan

C. Report and explain the quality gap to the customer and seek acceptance of the deliverable

D. Review the issue with the change control board (CCB) and request a change in the project’s quality standards

View answer

Correct Answer: A

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