PMP Certification Pracatice Questions & Mock Tests, Project Management Professional Certification

Question #1

During an inspection, the production phase was stopped because the inspector claimed that regulatory labels were missing. What should the project manager do?

A. Review the risk management plan

B. Update the lessons learned register

C. Review the quality management plan

D. Conduct an expert judgment evaluation

View answer

Correct Answer: A

Question #2

Which tool and technique of quality planning involves comparing actual or planned practices to those of other projects to generate ideas for improvement and provide a basis by which to measure performance?

A. Histogram

B. Quality audits

C. Benchmarking

D. Performance measurement analysis

View answer

Correct Answer: C

Question #3

Which quality management and control tool is useful in visualizing parent-to-child relationships in any decomposition hierarchy that uses a systematic set of rules that define a nesting relationship?

A. Interrelationship digraphs

B. Tree diagram

C. Affinity diagram

D. Network diagram

View answer

Correct Answer: B

Question #4

Which process determines the risks that may affect the project and documents their characteristics?

A. Control Risks

B. Plan Risk Management

C. Plan Risk Responses

D. Identify Risks

View answer

Correct Answer: D

Question #5

Status of deliverables, implementation status for change requests, and forecasted estimates to complete are examples of:

A. Earned value management

B. Enterprise environmental factors

C. Organizational process assets

D. Work performance information

View answer

Correct Answer: D

Question #6

A group has been working together for one month. During daily meetings, a team member continues to express issues in completing their tasks. What should the project manager do?

A. Start a discussion with all team members to help resolve the issues

B. Wait for the team to identify and solve the problem independently

C. Move the team member to another task that is more skill appropriate

D. Have a confidential discussion with the team member to identify the root cause

View answer

Correct Answer: A

Question #7

Which of the following tools or techniques is used for Estimate Activity Durations?

A. Critical path method

B. Rolling wave planning

C. Precedence diagramming method

D. Parametric estimating

View answer

Correct Answer: D

Question #8

Co-location is a tool and technique of:

A. Develop Human Resource Plan

B. Manage Project Team

C. Develop Project Team

D. Acquire Project Team

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Correct Answer: C

Question #9

The retail chain will be using a vendor to provide engineers for a security camera network design and implementation. Presently, the team is determining the details needed for the documentation that will help select the company to provide the services. This also includes evaluation criteria for comparing the proposals received. In what process is the team involved?

A. Plan Purchases and Acquisitions

B. Plan Contracting

C. Request Sellers Responses

D. Select Sellers

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Correct Answer: C

Question #10

The project charter is an input to which process?

A. Develop Project Charter

B. Develop Project Management Plan

C. Monitor and Control Project Work

D. Perform Integrated Change Control

View answer

Correct Answer: B

Question #11

The project manager is having difficulty obtaining approval of the project requirements because there is disagreement among the project stakeholders. This issue is putting the project schedule at risk. What should the project manager do first to facilitate the approval of project requirements?

A. Identify the source of the disagreement

B. Hold a team-building event

C. Perform a stakeholder analysis

D. Review the project charter

View answer

Correct Answer: D

Question #12

The risk shared between the buyer and seller is determined by the:

A. assumption log

B. quality checklist

C. risk register

D. contract type

View answer

Correct Answer: D

Question #13

During project execution, the project manager discovered that a key deliverable was missing from the scope of work. After investigation, the project manager and the team discovered that the missing deliverable will impact the critical path. What should the project manager do to avoid future delays?

A. Update the scope of work

B. Review the risk management plan

C. Submit a change request

D. Add additional resources to the project

View answer

Correct Answer: A

Question #14

Which tool or technique is effective in a project in which the deliverable is not a service or result?

A. Inspection

B. Variance analysis

C. Decomposition

D. Product analysis

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Correct Answer: D

Question #15

Project Scope Management is primarily concerned with:

A. Developing a detailed description of the project and product

B. Determining how requirements will be analyzed, documented, and managed

C. Defining and controlling what is and is not included in the project

D. Formalizing acceptance of the completed project deliverables

View answer

Correct Answer: C

Question #16

A project manager receives a voicemail from a business analyst on the project team. The business analyst indicates that an internal stakeholder is upset that they were not included before the project began. The stakeholder is asking for an addition to the requirements traceability matrix. What should the project manager do to improve the stakeholder relationship?

A. Initiate a project change request so the change control board (CCB) can decide if it is in scope

B. Update the stakeholder engagement plan to ensure the stakeholder is included in the project stakeholder list

C. Consult the project scope document to make sure the addition is in scope

D. Engage the stakeholder to solicit more information before responding to the request

View answer

Correct Answer: B

Question #17

Project deliverables that have been completed and checked for correctness through the Control Quality process are known as:

A. Verified deliverables

B. Validated deliverables

C. Acceptance criteria

D. Activity resource requirements

View answer

Correct Answer: A

Question #18

Units of measure, level of precision, level of accuracy, control thresholds, and rules of performance measurement are examples of items that are established in the:

A. Cost management plan

B. Work performance information

C. Quality management plan

D. Work breakdown structure

View answer

Correct Answer: A

Question #19

During the daily meetings with the team, the project manager notices that a new team member is not making the expected progress on an assigned task. What should the project manager do?

A. Ask an experienced team member to coach the new team member

B. Ask the new team member to follow the team ground rules

C. Ask an experienced team member to identify a replacement

D. Ask the new team member to reassess their own capabilities

View answer

Correct Answer: C

Question #20

What is a deliverable-oriented hierarchical decomposition of the work to be executed to accomplish the project objectives and create the required deliverables?

A. Organizational Breakdown Structure (OBS)

B. Work Performance Information

C. Work Package

D. Work Breakdown Structure (WBS)

View answer

Correct Answer: D

Question #21

A team member has come to you and reported that the work due today is going to be five weeks late. The team member has requested that you do not report this to senior management. What is your professional and social responsibility to the project?

A. Report the status accurately and timely

B. Issue a status report that does not contain this information

C. Wait until you have some good news to report with the bad news

D. The manager has helped you so you won't report the slip, hoping it gets back on schedule

View answer

Correct Answer: A

Question #22

You work for a telecommunications company, and when developing a project management plan for a new project, you found that you must tailor some company processes because the product is so different than those products typically produced by your company. To tailor these processes, you will follow______________.

A. Standardized guidelines and work instructions

B. Stakeholder risk tolerances

C. Expert judgment

D. Structure of your company

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Correct Answer: B

Question #23

During the implementation of a project, the project team discovered a new opportunity. After an internal review, the project team agreed that the opportunity is outside of the project scope. The project manager decided to update the risk register and escalate the opportunity to a higher level. What should the project manager do next with this opportunity?

A. Establish a contingency reserve to support the opportunity

B. No more action is required

C. Further monitor the opportunity

D. Share this opportunity with another project

View answer

Correct Answer: C

Question #24

A work package has been scheduled to cost $1,000 to complete and was to be finished today. As of today, the actual expenditure is $1,200 and approximately half of the work has been completed. What is the cost variance?

A. -700

B. -200

C. 200

D. 500

View answer

Correct Answer: A

Question #25

A risk register that is part of the project management plan on a project would be viewed as what type of communication?

A. Formal written

B. Formal

C. Verbal

D. Contract

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Correct Answer: A

Question #26

A graphic display of project team members and their reporting relationships is known as a:

A. Resource calendar

B. Project organization chart

C. Resource breakdown structure (RBS)

D. Responsibility assignment matrix (RAM)

View answer

Correct Answer: B

Question #27

All of the following are reasons for outsourcing work except...

A. Your company doesn't have excessive capacity for the work

B. Your company doesn't possess the skills needed for the work

C. Your company isn't concerned about protecting the information associated with the work

D. Labor rates in the foreign countries are comparable to your company's labor rate

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Correct Answer: B

Question #28

Which provides the basic framework for managing a project?

A. Project life cycle

B. Work breakdown structure (WBS)

C. Enterprise environmental factors

D. Project initiation

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Correct Answer: A

Question #29

An agile project is running its fifth iteration out of eight. After the last iteration planning, the team was informed that there is a new competitor in the market, and it is necessary to move faster to ensure market share is not missed. What should the project manager do?

A. Add the competitor’s functionalities to the product backlog to improve the product

B. Help the team to find a new approach to launch the product as soon as possible

C. Ask the team to increase the velocity to launch the product as soon as possible

D. Ask the sponsor to add more people to the team

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Correct Answer: D

Question #30

For a project to be successful, the project team must do which of the following?

A. Complete the project in sequential phases

B. Overlook minor stakeholders

C. Produce ongoing repetitive products, services, or results

D. Select the appropriate processes required to meet the project objective

View answer

Correct Answer: D

Question #31

The probability and impact matrix is primarily used to:

A. Quantify risk issues for trends during a quality audit

B. Develop a risk register for risk planning

C. Evaluate each risk's importance and priority during Perform Qualitative Risk Analysis

D. Define risk and compare impacts during Perform Quantitative Risk Analysis

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Correct Answer: C

Question #32

What is the total float of the critical path?

A. Can be any number

B. Zero or positive

C. Zero or negative

D. Depends on the calendar

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Correct Answer: C

Question #33

Projects can be divided into phases to provide better management control. Collectively, what are these phases known as?

A. Complete project phase

B. Project life

C. The project life cycle

D. Project cycle

View answer

Correct Answer: C

Question #34

A project in which the scope, time, and cost of delivery are determined as early as possible is following a life cycle that is:

A. Adaptive

B. Predictive

C. Incremental

D. Iterative

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Correct Answer: B

Question #35

Which Knowledge Area is concerned with the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information?

A. Project Integration Management

B. Project Communications Management

C. Project Information Management System (PIMS)

D. Project Scope Management

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Correct Answer: B

Question #36

The Plan Stakeholder Management process belongs to which Process Group?

A. Executing

B. Initiating

C. Planning

D. Monitoring and Controlling

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Correct Answer: C

Question #37

Which can be used to determine whether a process is stable or has predictable performance?

A. Matrix diagram

B. Histogram

C. Control chart

D. Flowchart

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Correct Answer: C

Question #38

In a construction project schedule, what is the logical relationship between the delivery of the concrete materials and the pouring of concrete?

A. Start-to-start (SS)

B. Start-to-finish (SF)

C. Rnish-to-finish (FF)

D. Finish-to-start (FS)

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Correct Answer: D

Question #39

The following is a network diagram for a project. The critical path for the project is how many days in duration?

A. 10

B. 12

C. 14

D. 17

View answer

Correct Answer: D

Question #40

A project will be using a vendor to purchase infrastructure equipment for a national network upgrade venture for the U.S. Government. The government has requested a proposal from prospective sellers of the equipment. What type of document is being provided to the sellers?

A. Request for information (RFI)

B. Request for proposals (RFP)

C. Invitation for bid (IFB)

D. Request for quote (RFQ)

View answer

Correct Answer: A

Question #41

During the implementation phase of a project, a new regulation affects the project, and a critical status meeting discussing the scope changes is required. The project manager discovers that a key stakeholder cannot attend the scheduled meeting. What should the project manager do?

A. Update the communications management plan and implement the change

B. Meet with the project sponsor to discuss how to address the situation

C. Meet with the stakeholder prior to the meeting to obtain their opinion

D. Call for a change control board (CCB) meeting, and inform the stakeholder about the outcome

View answer

Correct Answer: B

Question #42

Which of the following are inputs to Activity Definition?

A. Project Scope Statement and Work Breakdown Structure

B. Activity list and Arrow Diagram

C. Change Requests Lists and Organizational Process Assets

D. Project Management Plan and Resource Availability

View answer

Correct Answer: A

Question #43

Which of the following is an input to the Qualitative Risk Analysis process?

A. Risk register

B. Risk data quality assessment

C. Risk categorization

D. Risk urgency

View answer

Correct Answer: A

Question #44

A Project Manager has been working on quality process of a project at a major electronics manufacturer. This manufacturer is involved with various government and defense contracts as well. The Project Manager discovers that an employee has been reselling some repair material that he has declared as scrap material because they were discontinued, at a small profit on the internet. The item is very costly. What should the Project Manager do?

A. Report this to the company

B. Report this to Homeland Security

C. Report this to General Accounting Office (GAO)

D. Report the employee to the local authority

View answer

Correct Answer: B

Question #45

Which items are components of a project management plan?

A. Change management plan, process improvement plan, and scope management plan

B. Agreements, procurement management plan, and work performance information

C. Schedule management plan, project schedule, and resource calendars

D. Scope baseline, project statement of work, and requirements traceability matrix

View answer

Correct Answer: A

Question #46

The project governance approach should be described in the:

A. change control plan

B. project scope

C. statement of work

D. project management plan

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Correct Answer: D

Question #47

A contract management plan is a subsidiary of what other type of plan?

A. Resource plan

B. Project management plan

C. Cost control plan

D. Expected monetary value plan

View answer

Correct Answer: B

Question #48

Which statement correctly describes the value of a business case?

A. It provides the necessary information to determine if a project is worth the required investment

B. It provides for alternative dispute resolution procedures in event of contract default

C. It offers one of several alternative scenarios which assist in performing qualitative risk analysis

D. It is used to help a project manager understand the scope of commercial advantages

View answer

Correct Answer: A

Question #49

Which Control Scope input is compared to actual results to determine if corrective action is required for the project?

A. Scope baseline

B. Scope management plan

C. Change management plan

D. Cost baseline

View answer

Correct Answer: A

Question #50

A project manager is assigned to lead a newly formed agile team. The functional manager has assigned tasks to team members, but the team members do not feel empowered. How can the project manager promote empowerment and accountability among the team?

A. Give the team autonomy to make their own decisions on how to perform the tasks

B. Encourage the team to keep the product owner involved when choosing ways to resolve the given task

C. Encourage and assign the team to perform demos of their products or software with the customers

D. Assign the tasks individually based on the role of the team member to ensure expertise on the subject

View answer

Correct Answer: A

Question #51

A company’s CEO has just returned from a conference on the use of artificial intelligence (AI) and would like the project manager to implement this technology in the organization. What should the project manager do first?

A. Start a strengths, weaknesses, opportunities, and threats (SWOT)

B. Engage stakeholders and allocate resources

C. Start developing a business case

D. Gather requirements from stakeholders

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Correct Answer: B

Question #52

In which process group is the scope first defined?

A. Initiating

B. Planning

C. Executing

D. Controlling

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Correct Answer: A

Question #53

An organization is embarking on the deployment of a new digital solution that will revolutionize purchasing services. The project manager has created all the necessary plans and activities to ensure a successful integration and solution launch. There is a risk of a partner’s system being unavailable which could impact the project negatively. What key activity is needed to ensure the project's success?

A. Continuously monitor the risk of the partner system’s unavailability, and put the proper resolution plans in place in case the risk materializes into an actual issue

B. Communicate to the project stakeholders that full integration may not be possible and that the project will potentially be delayed as a result

C. Eliminate the risk by mandating the partner to change the system settings to facilitate an easier integration with the new solution

D. Mitigate the risk by developing alternative plans to make the solution ready and available without full integration capabilities

View answer

Correct Answer: D

Question #54

Portfolio Management is management of:

A. a project by dividing the project into more manageable sub-projects

B. a project by utilizing a portfolio of general management skills such as planning, organizing, staffing, executing, and controlling

C. all projects undertaken by a company

D. a collection of projects that are grouped together to facilitate effective management and meet strategic business objectives

View answer

Correct Answer: D

Question #55

During initiation of a new product improvement project, a project manager finds historical data showing that a similar project resulted in customers complaining of an even worse user experience compared to the previous product version. How can the project manager prevent this outcome in the new project?

A. Hire a consultant to perform a benefit analysis as an input to the project charter

B. Define a high-level risk and plan mitigation after completing the work breakdown structure (WBS)

C. Define a user focus group as external stakeholders with a high influence on outcomes

D. Hire a team of external users to perform acceptance testing on the product

View answer

Correct Answer: A

Question #56

During project execution, the risk owner is monitoring the critical speed rate of a power engine to eventually trigger the defined risk-response strategy. During the risk assessment and management process phase, it was defined that the power engine has the following characteristics: 1,600 rpm (rate-per-minute) -> stops working and crashes the system 1,500 rpm (rate-per-minute) -> warns of max rate allowed 1,400 rpm (rate-per-minute) -> reduces the power and brakes the engine Which of the following statement

A. 1,600 rpm is a project issue; 1,500 rpm is a project risk; and 1,400 rpm is an event that triggers a response strategy

B. 1,600 rpm is a project issue; 1,500 rpm is an event that triggers a response strategy: and 1,400 rpm is a project risk

C. 1,600 rpm is a project risk; 1,500 rpm is an event that triggers a response strategy; and 1,400 rpm is a project issue

D. 1,600 rpm is an event that triggers a response strategy; 1,500 rpm is a project issue; and 1,400 rpm is a project risk

View answer

Correct Answer: C

Question #57

A project manager is appointed full-time to a project and is given full-time administrative staff and full-time project team members. This situation describes which type of organizational structure?

A. Projectized

B. Weak matrix

C. Functional

D. Balanced matrix

View answer

Correct Answer: A

Question #58

A new resource has joined an iterative project team. The project manager notices that the resource is unable to complete the deliverables on time. How should the project manager address this situation?

A. Address the lack of performance by coaching the new team member

B. Discuss options to improve performance with the resource manager

C. Provide performance feedback as part of the retrospective ceremony

D. Request a more efficient replacement resource from the project sponsor

View answer

Correct Answer: BC

Question #59

A Project Manager is in the execution phase of a highly visible project and a major milestone is due in three weeks. The Project Manager has discovered that a vendor's deliverable for this milestone will be five weeks late. What should the Project Manager do?

A. Do not report this problem in the status meeting

B. Meet with the team and brainstorm how to create a workaround for this problem

C. Halt all payments to the vendor until the deliverable is received

D. Report the status of the missed milestone

View answer

Correct Answer: A

Question #60

A project manager is leading an agile project. One week into the project, a competitor makes an announcement that they will soon be launching a similar product in the market. What should the project manager do next?

A. Cancel the sprint immediately and start a new sprint after determining the requirements for the next sprint

B. Hire a subject matter expert (SME) from the competitor company as a consultant

C. Refine the product backlog to deliver the minimum viable product (MVP) first

D. Ask the team members to continue with the delivery and address this issue at the retrospective

View answer

Correct Answer: C

Question #61

What is the function of a Project Management Office (PMO)?

A. To focus on the coordinated planning, prioritization, and execution of projects and subprojects that are tied to the parent organizations or the client's overall business objectives

B. To coordinate and manage the procurement of projects relevant to the parent organization's business objectives and to administer the project charters accordingly

C. To administer performance reviews for the project manager and the project team members and to handle any personnel and payroll issues

D. To focus on the specified project objectives and to manage the scope, schedule, cost, and quality of the work packages

View answer

Correct Answer: A

Question #62

Which type of organizational structure is displayed in the diagram provided?

A. Balanced matrix

B. Projectized

C. Strong matrix

D. Functional

View answer

Correct Answer: B

Question #63

Risk categorization is a tool or technique used in which process?

A. Plan Risk Responses

B. Plan Risk Management

C. Perform Qualitative Risk Analysis

D. Perform Quantitative Risk Analysis

View answer

Correct Answer: C

Question #64

The following is a network diagram for a project. How many possible paths are identified for this project?

A. 3

B. 4

C. 6

D. 7

View answer

Correct Answer: B

Question #65

During the implementation phase of a construction project, the customer asked a key subcontractor to deliver a work package ahead of time. The subcontractor was not prepared for it and asked the project manager for additional budget. What should the project manager do first?

A. Submit a change request to accelerate the project as requested

B. Ask upper management for more funds, and update the project budget

C. Update the risk register and project log, and manage the budget closely

D. Revise the project scope accordingly to cope with the budget changes

View answer

Correct Answer: A

Question #66

A tool and technique used during the Collect Requirements process is:

A. prototypes

B. expert judgment

C. alternatives identification

D. product analysis

View answer

Correct Answer: A

Question #67

A junior staff member was recently assigned to the team. The new team member tells the project manager that they are confused because they are not familiar with what is expected of them on the project. What should the project manager do to assist the new team member?

A. Instruct the new team member to review the responsible, accountable, consult, and inform (RACI) matrix before asking for help

B. Advise the new team member to review the project charter and stakeholder engagement plan

C. Advise the new team member to enroll in project management training

D. Review the resource management plan and provide mentoring to the new team member if necessary

View answer

Correct Answer: B

Question #68

After gathering all the requirements for a project with dependencies on external stakeholders, the project team is finishing the second iteration. At this point, the project manager learns about a possible change in regulations that would prevent the product launch. What should the project manager do to realize benefits?

A. Implement the changes

B. Improve the team’s velocity

C. Add an entry in the risk log

D. Review target benefits

View answer

Correct Answer: B

Question #69

Who, along with the project manager, is supposed to direct the performance of the planned project activities and manage the various technical and organizational interfaces that exist within the project?

A. The customer and functional managers

B. The risk owners and stakeholders

C. The sponsors and stakeholders

D. The project management team

View answer

Correct Answer: D

Question #70

A large multi-year project requires highly skilled staff for successful deployment. The management team and the project sponsor have analyzed the resource requirements and agreed to have permanent hired for the project to avoid potential budget overrun. However, there is a risk of staff turnover during the course of the project, which may have an impact on the delivery. Which two actions should the project manager take to mitigate this risk? (Choose two)

A. Increase the trained staff to create back-up for resources

B. Enhance the competencies of the project team through training, mentoring, and coaching

C. Introduce a recognition program to motivate and reward resource performance

D. Convince senior management to hire third-party staff

E. Meet with management to discuss dividing the project into smaller projects

View answer

Correct Answer: B

Question #71

An input to the Plan Cost Management process is:

A. Cost estimates

B. Resource calendars

C. The project charter

D. The risk register

View answer

Correct Answer: C

Question #72

Which of the following processes includes prioritizing risks for subsequent further analysis or action by assessing and combining their probability of occurrence and impact?

A. Qualitative risk analysis

B. Quantitative risk analysis

C. Risk management planning

D. Risk response planning

View answer

Correct Answer: A

Question #73

A project just kicked off and management’s expectation is to ensure that the deliverable of the first iteration helps the marketing team present the product prototype to potential customers. What should the project manager do?

A. Increase the details of the work breakdown structure (WBS) to minimize errors and delays

B. Split the backlog into phases to ensure that the key features are delivered first

C. Identify the minimum functionality required for the product

D. Ask the sponsor to prioritize some functionalities of the product

View answer

Correct Answer: A

Question #74

A team member misses a project meeting without it being approved and has been penalized as defined in the ground rules. This team member, as well as other team members, insist that it is the first time they have seen this rule regarding the project, and they do not agree with the penalty. What should the project manager have done to avoid this situation?

A. Distributed the project charter to all team members

B. Ensured the team charter was developed by the team members

C. Used a charismatic leadership style

D. Ensured the team members are fully supportive of all decisions

View answer

Correct Answer: B

Question #75

What type of contract provides the buyer with the most risk and seller the least risk?

A. Fixed-price

B. Time and material

C. Cost-plus-fixed-fee

D. Cost-plus-percentage of cost

View answer

Correct Answer: B

Question #76

A new project manager was assigned to a project during implementation. The project manager realized that new tax policies are creating a risk for a cost overrun by 25%. The project manager updated the risk register and kept the project running as normal. The CEO has announced that the project could be cancelled since the acceptable cost overrun is only 20%. The project manager was quite surprised as this was new information. What should the project manager have done to avoid this?

A. Implemented the stakeholder engagement plan correctly

B. Provided a proper risk response

C. Ensured the risk tolerance of the company was properly updated

D. Implemented the communications management plan properly

View answer

Correct Answer: B

Question #77

A software project using an agile approach is facing quality issues with every release, generating many production problems. What should the project manager do to fix the problem and improve the quality?

A. Use the retrospective meeting to better understand the root cause of the quality problems and put together a plan with the team to address the problems

B. Seek extra funding approval with the sponsor to replace junior team members for more experienced ones

C. Hire an external company to add an additional layer of testing, making sure that the final product is well inspected before releasing

D. Create a reward system granting incentives to the team members who are able to catch more defects

View answer

Correct Answer: A

Question #78

You are managing a project and the sponsor has removed the previous Project Manager on the project because they could not keep the project on budget. According to your current project budget, this project is over budget by $245,000. As the current Project Manager, you are afraid you will also be removed if you report this status. What is the best response you can tell senior management?

A. Report the delay to senior management and the reasons

B. Tell senior management the project is over budget by $245,000 with a plan to recover

C. The schedule is only two weeks behind so you don't report the delay

D. Don't report the delay and begin looking for a new job

View answer

Correct Answer: B

Question #79

A project manager has two projects that are being executed at the same time. The duration of the critical project must be reduced, but the project manager does not have enough resources to achieve this goal. In addition, the schedule does not have activities that can be overlapped. What should the project manager do?

A. Analyze both projects to determine the most effective use of common resources

B. Provide schedule optimization training to the project teams to improve their skills

C. Use resource optimization to justify requesting more resources for the critical project

D. Apply fast-tracking techniques to compress the schedule of the critical project

View answer

Correct Answer: D

Question #80

A project manager has received an updated earned value analysis report. The following are the key findings from the report: Budget at completion = US$1 million Earned value = US$0.7 million Actual cost = US$0.75 million Cost performance index = 0.933 Based on this information, what should the project manager conclude about project performance?

A. The project will be completed exactly as planned

B. The project will be easier to complete than planned

C. The project will be difficult to complete as planned

D. The project will not be completed as planned

View answer

Correct Answer: C

Question #81

Which grid shows which resources are tied to work packages?

A. Work breakdown structure (WBS)

B. Responsibility assignment matrix (RAM)

C. Project assignment chart

D. Personnel assignment matrix

View answer

Correct Answer: B

Question #82

Which is the document that presents a hierarchical project organization?

A. WBS

B. CPI

C. OBS

D. BOM

View answer

Correct Answer: C

Question #83

The project sponsor on an agile project informed the project lead that an executive would like an update on the project’s progress. What should the project lead do?

A. Ask the project sponsor or product owner to provide an update since the project lead should be trying to keep the team free from impediments

B. Reach out to the project management office (PMO) for status report templates and provide project updates in that format

C. Invite the executive to the project’s meeting space to determine if the project information radiators meet their needs

D. Provide a link to the project’s shared drive for the executive to search through for any artifacts that are of interest

View answer

Correct Answer: A

Question #84

The following is a network diagram for a project. The free float for Activity H is how many days?

A. 4

B. 5

C. 10

D. 11

View answer

Correct Answer: A

Question #85

An external project manager is managing the construction of new corporate offices for a large company. The project management plan states that it is necessary to contract a highly trained external resource to revise and validate an important project component. The client has rejected hiring the external resource because of the high cost, even though it is within the project budget. What should the project manager do to resolve this issue?

A. Ask the client for a meeting and explain that the task will not be performed

B. Evaluate the consequences and meet with the client to explain the possible scenarios

C. Try to accomplish the task internally by leveling resources from other projects

D. Hire the resource in order to achieve the project objectives

View answer

Correct Answer: A

Question #86

Which type of contract is a hybrid of both a cost-reimbursable and a fixed-price contract?

A. Cost Plus Award Fee Contract (CPAF)

B. Firm-Fixed -Price Contract (FFP)

C. Time and Material Contract (T&M)

D. Cost Plus Incentive Fee Contract (CPIF)

View answer

Correct Answer: C

Question #87

A project manager has been assigned to lead a project to deploy a new system. The stakeholders disagree on the project objectives and approach. What should the project manager do?

A. Breakdown the situation to identify the root causes for the disagreement and then work with each stakeholder and participating entity on their exact roles and responsibilities

B. Conduct scoping workshops with the project team to create a work breakdown structure (WBS), assign tasks to various entities, share this with all stakeholders, and ask the team to complete their tasks as scheduled

C. Create a roles and responsibilities matrix based on the project charter and ask the sponsor to share it with all stakeholders to provide credible authority

D. Conduct a general meeting with all stakeholders and review and address a list of activities for each of them

View answer

Correct Answer: C

Question #88

The project manager has learned that the project sponsor is unhappy with the development of the project requirements. In order to realign the project with the sponsor's expectations, what should the project manager do?

A. Perform a stakeholder evaluation

B. Review the project goal diagram with the team

C. Confirm which templates the team should be using

D. Review the risk management plan

View answer

Correct Answer: A

Question #89

A company just started managing a project using an agile approach. Due to this change, the general manager is worried about the scope definition process for upcoming projects. What should the project manager do to ensure the project scope is completely defined?

A. Meet with the general manager and convince them to return to using predictive approaches to avoid any risk

B. Ask the general manager to review every requirement to ensure all projects will deliver the requested products

C. Help sponsors and stakeholders craft the product vision, and bring the team and product owner together to clarify expectations

D. Ask for a budget increase to implement a double-check process to ensure every business need is included in the requirements

View answer

Correct Answer: B

Question #90

A new project manager is assigned to a project midway through its implementation. During the first risk review meeting, the project manager notices that the version of the risk register used by the project team members is different from the one the project manager is using. What should the project manager have done to avoid this issue?

A. Validated the issue log

B. Validated the project artifacts

C. Referred to the communications management plan

D. Performed expert judgment

View answer

Correct Answer: C

Question #91

A company wants to increase the commercial value of one of its products in a highly competitive market. In order to do this, the company commissions a project to create a prototype. The team constructs the prototype incrementally. Which action should the project manager take as a priority?

A. Ensure the project sponsor is aware of the go-to market date

B. Deliver business value as soon as possible

C. Emphasize the use of Kanban methodology

D. Implement a plan-do-check-act (PDCA) cycle

View answer

Correct Answer: A

Question #92

A project manager accepts a delivery at the project site but the items are of a poor quality. The project manager gets the local vendor to fix the items but more deliveries from this vendor are expected. What should the project manager do going forward?

A. Have the vendor issue the quality documentation prior to the next delivery

B. Allocate extra time to inspect deliveries for quality assurance upon arrival at the site

C. Review the contract requirements and ask for the applicable evidence for quality assurance

D. Call the vendor and have them verbally guarantee the quality of the next site delivery

View answer

Correct Answer: D

Question #93

A new project has been kicked off following a planning session. The project is under direct oversight of an executive in the organization. After a review meeting, the project manager overhears an executive request a dashboard from one of the team members to show the overall project status. What should the project manager do?

A. Update the communications management plan to include informal requests

B. Ask the team member to develop a dashboard to fulfill the request

C. Update the stakeholder engagement assessment matrix

D. Tell the team member to route the request through the project manager

View answer

Correct Answer: A

Question #94

You are in the process of purchasing 67 desktop computers, monitors, and a standard desktop software package for an upcoming project. What type of contract will you likely use?

A. Purchase order

B. Fixed-price

C. Cost-plus-percentage of cost

D. Net 30

View answer

Correct Answer: A

Question #95

An organization has historically executed most projects using a predictive approach. The organization now wants to change over to an agile approach. Which strategy will be useful to effectively help prepare the organization for this change?

A. Add multiple layers of managers who will be accountable for the agile execution

B. Take a big bang approach of moving the whole organization to agile at once

C. Create a task force of executives who will monitor agile projects on a daily basis

D. Improve organizational readiness by addressing impediments to agile in the organization

View answer

Correct Answer: C

Question #96

An input used in developing the communications management plan is:

A. Communication models

B. Enterprise environmental factors

C. Organizational communications,D

View answer

Correct Answer: B

Question #97

A benefit of using virtual teams in the Acquire Project Team process is the reduction of the:

A. cultural differences of team members

B. possibility of communication misunderstandings

C. costs associated with travel

D. costs associated with technology

View answer

Correct Answer: C

Question #98

An agile project manager would like to convert the requirements document into epics, capabilities, features, and stories. In how many iterations should the project manager estimate the story duration?

A. Four iterations

B. Three iterations

C. One iteration

D. Two iterations

View answer

Correct Answer: B

Question #99

A project team with members from many different countries is struggling to cooperate. The project manager accepted these difficulties during the storming phase of team development, but the team has not moved to the next phase. The project is beginning to fall behind schedule. What can the project manager do to move the team to the norming phase?

A. Show the team the schedule impact of their communication issues and encourage them to put their differences aside

B. Speak with the project sponsor about changing the team composition

C. Figure out who is behind the issues and apply progressive disciplinary techniques

D. Plan social activities to help foster stronger interpersonal relationships and identify shared goals

View answer

Correct Answer: A

Question #100

The CEO has authorized the development of a complex financial product for a company to provide greater future benefits. The budget has been acquired through financing with global investors who expect all risks to be identified as soon as possible. What should the project manager use to identify the risks?

A. A risk value assessment

B. Strengths, weaknesses, opportunities, and threats (SWOT) analysis

C. Expert judgment

D. An analysis of shared risks between parties

View answer

Correct Answer: B

Question #101

A team is holding the first demonstration of the software built to date on a medium-sized project. The product owner has uncovered a number of issues they would like to be addressed before providing approval. How should the project manager approach this problem?

A. Refer the product owner to the signed business requirement document and explain that the current plan cannot facilitate these changes

B. Tell the product owner the issues will be addressed in the second version of the software

C. Plan to address the issues through backlog grooming and incorporate them into the next sprint

D. Refer the product owner to the change management plan, then escalate to the steering committee

View answer

Correct Answer: A

Question #102

Requirements documentation will typically contain at least:

A. Stakeholder requirements, staffing requirements, and transition requirements

B. Business requirements, the stakeholder register, and functional requirements

C. Stakeholder impact, budget requirements, and communications requirements

D. Business objectives, stakeholder impact, and functional requirements

View answer

Correct Answer: D

Question #103

During the last sprint review, the main stakeholder complained that the product was missing many features they had been expecting. The project team argued that every increment met the acceptance criteria and was approved by the main stakeholder. The cost performance index (CPI) of the project is 1.15 and the schedule performance index (SPI) is 1.43. What should the project manager do?

A. Ask the stakeholder to submit a change request to increase the budget and time for the modifications requested

B. Ask the project team to perform the modifications since the project budget and schedule can support them

C. Explain to the stakeholder that since the acceptance criteria for every increment were met, the project can be closed

D. Analyze the reason for the gap in understanding with both sides and negotiate a solution

View answer

Correct Answer: A

Question #104

During the planning stage of a project the project manager realizes that a standard stakeholder engagement approach will not suffice. One of the client representatives, who is not a key decision maker, is extremely opinionated. This client representative could become a roadblock to progress due to their perceived level of authority during meetings. How should the project manager handle this moving forward?

A. Ask that only key decision makers attend the project meetings

B. Update the project schedule to cater to this particular stakeholder

C. Update the risk register to consider the possible project impacts

D. Allocate time to gain buy-in from the stakeholder prior to key decision meetings

View answer

Correct Answer: C

Question #105

The only Process Group that comprises processes that typically occur from the beginning to the end of the project life cycle is:

A. Planning

B. Executing

C. Monitoring and Controlling

D. Closing

View answer

Correct Answer: A

Question #106

A project manager is leading a project with several stakeholders in other functional areas of the company. One of these stakeholders has just been promoted to lead another functional area, and remains a stakeholder for this project. What should the project manager have the project team update to ensure proper communications to stakeholders?

A. Communications management plan

B. Stakeholder engagement plan

C. Stakeholder register

D. Project management plan

View answer

Correct Answer: B

Question #107

You are a Project Manager managing the building of a restaurant. As the electrical wiring is being installed, you cannot find a building permit. As the Project Manager, to whom do you report this violation?

A. The construction company

B. The local city authority

C. The local county authority

D. The state authority

View answer

Correct Answer: C

Question #108

During the execution of a project within an operations function, the project manager encounters scope changes and a delay in the delivery of critical tasks. How should the project manager address this situation?

A. Conduct an impact analysis and present the results to the steering committee for approval

B. Call for a team meeting to decide if the changes should be included

C. Initiate the change request to modify the scope and adjust the timelines

D. Communicate the concerns to the project management office (PMO) during the weekly project reports

View answer

Correct Answer: C

Question #109

What are the components of the "triple constraint"?

A. Scope, time, requirements

B. Resources, time, cost

C. Scope, management, cost

D. Scope, time, cost

View answer

Correct Answer: D

Question #110

Team members are having a discussion with the project manager. In the last retrospective meeting, the team realized that the obsolete equipment could affect the next iteration of the project. The team recommends buying new equipment because it is critical to the success of the final deliverable. What should the project manager do next?

A. Submit a change request to increase the budget and buy new equipment

B. Review the cost management plan to determine how to address this issue

C. Tell the team members that more equipment is not part of the project’s scope

D. Check the project budget to verify if there is enough contingency reserve

View answer

Correct Answer: D

Question #111

At the end of a project with multiple suppliers, the project manager is reviewing the closing process and finds that an unexpected financial balance is remaining. What will help the project manager understand why this has occurred?

A. Project audit

B. Procurement audit

C. Organizational process assets

D. Lessons learned

View answer

Correct Answer: B

Question #112

The project is in the phase of doing procurement audits. It is important to identify successes and failures of the procurement process. This identification is important for formal acceptance and closure. What process is the project in?

A. Quality Assurance

B. Closing

C. Close Project

D. Contract Closure

View answer

Correct Answer: D

Question #113

The process of identifying and documenting the specific actions to be performed to produce the project deliverables is known as:

A. Define Activities

B. Sequence Activities

C. Define Scope

D. Control Schedule

View answer

Correct Answer: A

Question #114

Due to delays on some activities, one of the project team members has increased the scope without any approval. What should the project manager do next?

A. Evaluate the impacts of the changes that were made to the project

B. Add team members to the project to avoid more schedule delays

C. Remove the changes to match the original requirements

D. Update project documentation with the new scope

View answer

Correct Answer: C

Question #115

Which tool or technique is an examination of industry and specific vendor capabilities?

A. Independent estimates

B. Market research

C. Analytical techniques

D. Bidder conferences

View answer

Correct Answer: B

Question #116

Which characteristics do effective project managers possess?

A. Project management knowledge, performance skills, and personal effectiveness

B. Preparedness, project management knowledge, and personality characteristics

C. General management, preparedness, and project management knowledge

D. Assertiveness, collaboration, and performance skills

View answer

Correct Answer: A

Question #117

The project manager has observed that two team members have been arguing with each other openly at meetings. To push their ideas through, each team member individually spoke with the sponsor directly and made decisions without informing the project manager or other team members. What two actions should project manager take? (Choose two.)

A. Discuss the behavior directly with their managers and request them to correct the behavior

B. Address the behavioral issue with each team member

C. Ask the team members to work it out themselves

D. Discuss this situation with other project managers and ask for advice

E. Reiterate ground rules at the next meeting and ensure that all team members are clear about these rules

View answer

Correct Answer: C

Question #118

An organization is transitioning to agile and a project has been chosen as a pilot. The assigned project manager only has experience using predictive approaches, but the project manager is now required to use agile approaches with the help of an agile coach. During the retrospective of the fifth sprint, the project team complains that many obstacles exist with the organization that are creating project delays and rework. What should the project manager do in this situation?

A. Perform a root cause analysis during the standup meetings

B. Create a dedicated sprint to solve the obstacles with the team

C. Include impediment resolutions during daily standup meetings

D. Promote collaboration to help remove the obstacles for the team

View answer

Correct Answer: D

Question #119

An input required to develop a preliminary project scope statement is:

A. Organizational Structure

B. Organizational Process Assets

C. Organizational Matrix

D. Organizational Breakdown Structures

View answer

Correct Answer: B

Question #120

A Project Management Office (PMO) manages a number of aspects, including what?

A. Project scope, schedule, cost, and quality of the products of the work packages

B. Central coordinator of communication management across projects, and for the delivery of specific project objectives, organization opportunity assessment

C. Assigns project resources to best meet project objectives

D. Overall risk, overall opportunity and interdependencies among projects

View answer

Correct Answer: D

Question #121

The programming activities of a project were planned to last 35 days per module, but the programming of the first module has taken 45 days. What should the project manager do?

A. Submit a change request to the project sponsor to change the schedule

B. Evaluate the situation and identify ways to compress the schedule without impacting baselines

C. Ask the team to work overtime to complete the deliverable on time

D. Check the scope to verify if there is scope creep and get the project on schedule

View answer

Correct Answer: B

Question #122

A team is working on implementing a communications system when the client says that they are considering closing the project. The project manager schedules an urgent meeting with the client to understand why the project is at risk. Which two tools or techniques can the project manager use to influence the client's decision to keep the project active? (Choose two.)

A. Alternatives analysis

B. Cost-benefit analysis

C. Voting

D. Autocratic decision making

E. Multi-criteria decision making

View answer

Correct Answer: ABE

Question #123

A project manager realizes that a project is becoming delayed because some key decisions are affected by contradicting views between the organization’s senior management and external stakeholders. What should the project manager do?

A. Review the remaining scope and rebaseline the project’s schedule to take into account delays in decision making

B. Review the stakeholder register and ensure that communications are being followed in line with the communications management plan

C. Isolate the project team from external factors such as senior management and stakeholders so that decisions can be made more quickly

D. Review the adequacy of the project’s governance and ensure that an appropriate structure is in place

View answer

Correct Answer: D

Question #124

The following is a network diagram for a project. What is the critical path for the project?

A. A-B-D-G

B. A-B-E-G

C. A-C-F-GD

View answer

Correct Answer: C

Question #125

An agile project team is looking to develop quality standards for a project. How should the project manager coach the team?

A. Insist that test-driven development is implemented along with the automated testing

B. Determine the tools and techniques suitable for the project and ensure that testing is done early and continuously

C. Inform the team that user acceptance testing is required to ensure that the product owner accepts the solution

D. Ensure that the definition of done (DoD) is provided when the product owner agrees that all acceptance criteria have been met for the user story

View answer

Correct Answer: A

Question #126

To estimate the costs of a new project that is similar to a project that was implemented last year, the project manager meets with a group of experts from the previous project. The group uses a three-point estimating technique. The project manager submits the estimated budget to the project sponsor for approval. The project sponsor, who is new to the company, is concerned because the budget exceeded their expectations. What should the project manager do?

A. Review the historical information and lessons learned from last year’s project to justify the new budget estimate

B. Use soft skills to convince the project sponsor to approve the new budget estimate

C. Change the budgeting technique to a more accurate, bottom-up cost estimation

D. Review the organizational process assessment to determine if a contingency reserve was considered in the budget estimate

View answer

Correct Answer: D

Question #127

The project manager of an agile project has been asked to reduce the budget by 30%. Since this is a small project team, the budget is primarily allocated to resources. What strategy should the project manager use in order to keep delivering value in a restricted environment?

A. Restrict the project scope only to basic critical features, and run the project with the current staffing level until all of the budget is consumed

B. Reduce the project staff and adjust the scope and timelines accordingly in support of the budget reduction

C. Balance the project team in order to accommodate the budget challenges, and provide training to mitigate the risk of low performance

D. Prioritize the product backlog looking for high business value and low effort, and adjust the project budget and staffing to account for those items

View answer

Correct Answer: A

Question #128

A new project manager learns the work assigned to the team has already been decomposed to its lowest level. The project manager reviews the work and feels some additional, useful information is missing. What should the project manager review?

A. The project charter and scope statement

B. The WBS dictionary

C. The requirements traceability matrix

D. The business requirement documents (BRD)

View answer

Correct Answer: BD

Question #129

An input to the Collect Requirements process is the:

A. stakeholder register

B. project management plan

C. project scope statement

D. requirements management plan

View answer

Correct Answer: A

Question #130

The project charter was just approved and the project sponsor has given permission to proceed with the project. The program manager has confirmed that one of the requested key resources is also needed on another project at the same time. This will affect project delivery. What should the project manager do?

A. Have a meeting with project manager of the other project to find a resource optimization solution that works for both projects

B. Pay overtime to key resource to get the work done outside of working hours

C. Speak with the client to see if the project delivery deadline can be delayed due to resource availability

D. Talk to the program manager and about prioritizing this project over other projects so the key resources are available

View answer

Correct Answer: A

Question #131

The city has decided to build a new train station. The project will include various approaches. The construction and infrastructure work will be accomplished using a predictive life cycle while software will be developed using an iterative life cycle. Some neighbors are resisting the project, have been asking the mayor to stop the project, and are threatening legal action. What two actions should the project manager take? (Choose two.)

A. Conduct regular meetings with the neighbors to get their buy-in for the project

B. Discuss with the construction team alternatives on moving the new train station to another location

C. Publish information on the city's website about the benefits that the new train station will bring

D. Have a meeting with the mayor and explain the importance of the new train station to the city

E. Register this situation as a risk and develop a mitigation plan

View answer

Correct Answer: D

Question #132

A high-performing team member’s performance has been consistently increasing over the past year, leaving other peers behind. The project manager has been reluctant to publicly recognize the team member’s contributions for fear of discouraging others. The project manager is also concerned that the team member may leave if not rewarded for the contributions made. What should the project manager do?

A. Request the high-performing team member to mentor the other team members

B. Remind the high-performing team member to focus on shared rewards rather than individual rewards

C. Reward the high-performing team member privately to avoid team disruption

D. Promote the higher performing team member to a higher position

View answer

Correct Answer: A

Question #133

Company A has received a large, multibillion-dollar project from a foreign client. This project is expected to be completed within three years with multiple stakeholders. The assigned project manager is confident in executing this project because of past experience with previous projects that exactly match the parameters of this project. How should the project manager start working on this project?

A. Analyze the project parameters for comparison to previous projects and prepare a report for the kick-off meeting

B. Prepare the project management plan to help manage key stakeholders and the financial aspects of the project

C. Get the project charter approved from the project sponsor, which formally gives the project manager authority

D. Consult senior management and request them to award this project to a new project manager

View answer

Correct Answer: B

Question #134

A project manager finished reviewing the project deliverables for the current iteration with the customer. A new key stakeholder, who just joined the customer’s team, complains that the results do not provide the capabilities the business anticipated. What should the project manager do to address this issue?

A. Update the stakeholder list and fix the deliverables

B. Create a change request and update the scope management plan

C. Update the project management plan and lessons learned

D. Conduct stakeholder identification and a project objectives review session

View answer

Correct Answer: B

Question #135

The Project Manager is involved in acquiring the project team on a highway expansion project. She is presently discussing salary, working hours, travel, and benefits. What is the key tool she is utilizing?

A. Staffing management plan

B. Organizational chart

C. Project team directory

D. Negotiations

View answer

Correct Answer: D

Question #136

A project manager has been assigned to a project and receives the project charter from the project management office (PMO). The document is very clear about customer requests. During Project Scope Management, some requirements seem to be different from the ones specified within the project charter. What should the project manager do?

A. Register the changes in the configuration management plan and send it to the change control board (CCB)

B. Explain to the sponsor that these requests could endanger the schedule and cost of the project

C. Use a focus group and brainstorming sessions to gather more details about the project scope

D. Modify the baseline of the project for minor impact changes to the project scope

View answer

Correct Answer: B

Question #137

A project manager works with a global virtual team. The team is facing difficulty in communicating with each other and often misses important messages. This difficulty leads to missed deadlines. What should the project manager do to enhance project team effectiveness?

A. Implement team colocation to improve communication

B. Identify the root cause of communication issues

C. Initiate daily communication of project progress

D. Schedule a communications control board meeting

View answer

Correct Answer: B

Question #138

A team has been working on a project for several months, but the completion date is unclear because the scope is changing frequently as new knowledge is gained. Some deliverables have already been completed, but when new stakeholders join the team, they complain that project outcomes are not meeting business goals. How can the project manager prevent this situation from happening in the future?

A. Schedule a kick-off meeting for every project phase to share the project management plan with all stakeholders

B. Create a detailed work breakdown structure (WBS) and milestone schedule approved by all stakeholders

C. Create a prioritized backlog and define iteration review sessions with stakeholders

D. Schedule a daily meeting to review team performance and impediments

View answer

Correct Answer: AE

Question #139

The following is a network diagram for a project. The total float for the project is how many days?

A. 5

B. 9

C. 12

D. 14

View answer

Correct Answer: B

Question #140

A project manager presented the project schedule to the main stakeholders. They have requested that the project be completed two months earlier than the scheduled date. What should the project manager do?

A. Hold a stakeholder meeting to align timelines and scope expectations

B. Crash the schedule to shorten the timeline while keeping the scope unchanged

C. Update the cost management plan to allocate more resources to the project to finish the scope earlier

D. Reduce the scope of the project by removing activities and shortening the timeline

View answer

Correct Answer: C

Question #141

An organization is introducing agile to its projects. During an informal discussion, the project manager learned that team members who are currently working on different teams are discussing how they would like to be together on the same team. What should the project manager do?

A. The project manager should not allow resources to choose teams because the project manager assigns the resources based upon project needs

B. The project manager should allow the resources to periodically choose on which team they would like to work

C. The project manager should not allow resources to choose on which team they would like to work because they will always choose their favorite team

D. The project manager should indicate that the team members have already been assigned to a team through workforce optimization

View answer

Correct Answer: B

Question #142

A project for a new product launch is in a very initial stage and the requirements are evolving. Due to stiff competition in the market, the customer would like to launch the product keeping the scope flexible. The project team intends to start the work based on the forecast of a similar project delivered last year. Which project approach suits the scenario?

A. Execute it as a Scrum project

B. Execute it using the same approach as the reference project

C. Execute it as a project with stage gates

D. Execute it as a predictive project

View answer

Correct Answer: AB

Question #143

A project manager has been asked to lead a project. The performing organization does not have a project management office (PMO) or formal governance policies, procedures, and guidelines for this type of project. What should the project manager do first to determine a governance approach for the project?

A. Choose either a predictive or agile framework best suited to the nature of the project, and use this framework as the basis for project governance policies, procedures, and guidelines

B. Consult with team members and stakeholders to determine whether the organization has any informal governance policies, procedures, and guidelines

C. Coach the self-managing team to produce tailored governance policies, procedures, and guidelines for the project

D. Consult a subject matter expert (SME) as to the best governance policies, procedures, and guidelines to be used by the project

View answer

Correct Answer: D

Question #144

A project manager is managing a project which has a very complex and long execution period. Although the project is mostly predictive, the team was able to break the design and execution into smaller packages using a hybrid framework. The business wants to keep track of the value delivered by this framework application, but there is no defined set of measurable items for the framework. What should the project manager do first?

A. Use the same benefits tracking process from the last predictive project and add this to the monthly status report

B. Create a report based on the work breakdown structure (WBS) and update it on a regular basis

C. Work with the stakeholders to determine which measurable benefits can be tracked and assign an accountable person to monitor and report them

D. Research which templates of reports were used the most for this framework and incorporate them into the project

View answer

Correct Answer: C

Question #145

After a couple of iterations, the project manager decides to present the product to a key stakeholder. The stakeholder’s feedback is that the team missed the mark on many features. What should the project manager do to avoid this in the future?

A. Schedule adequate sprint demos to gather early feedback from the stakeholders and adapt the plan accordingly

B. Set up requirements-gathering sessions with all key stakeholders to evaluate the scope once again and reprioritize the backlog based on the sessions

C. Evaluate the team's skills to look for someone with experience in product design and assign that person the task of rebuilding the product interface

D. Incorporate design thinking practices into the project life cycle to better understand the product's personas and be more effective to match their needs

View answer

Correct Answer: A

Question #146

In a newly formed project team, one experienced team member is overwhelmed by the complexity of the tasks and is not happy with the project team. What should the project manager do?

A. Actively listen to the team member and identify ways to support their needs in completing the tasks

B. Ask the team member to enter this potential schedule delay in the risk register

C. Set up team-building activities with the project team members to reduce tension

D. Explain that the tasks are unavoidable and ask the team member to find a solution to overcome the challenges

View answer

Correct Answer: D

Question #147

During the course of a project, the project manager wants to ensure that the work carried out and the product being created do not deviate from the prescribed business value. What should the project manager pay special attention to in order to achieve this goal?

A. Monitoring the work breakdown structure (WBS)

B. Monitoring and updating the benefits realization plan

C. Carrying out quality audits and failure analyses

D. Reviewing and updating the requirements management plan

View answer

Correct Answer: C

Question #148

A team has different ideas on how to address a feature of a product under construction and, although the sprint began two days ago, they have still not reached a consensus. What should the project manager do?

A. Schedule a session to give everyone the chance to express their opinions about each idea, then vote and decide

B. Offer an opinion about the pros and cons of each idea and try to reach a consensus in a facilitated meeting

C. Ask the product owner, who is the key stakeholder, to choose among the different ideas

D. Propose ideas to the group, ask everyone to vote, and then choose the most popular idea

View answer

Correct Answer: B

Question #149

A research and development team is finishing up a two year initiative. The project manager is focused on the closing activities for the project. Which activity should be considered as a priority?

A. Release the resources and plan for a project completion celebration

B. Hold a steering committee meeting to inform them of the project completion

C. Ensure that knowledge transfer activities are executed as planned

D. Mark the product backlog completion status and update the communications management plan

View answer

Correct Answer: C

Question #150

A company’s project management office (PMO) has been trying to implement an adaptive approach in the project management framework, and a project manager has been asked to use adaptive tools in their next project. This is not the first time the request has been made, and the previous project failed when adaptive tools were implemented. What should the project manager do?

A. Prepare a change request and seek approval from the steering committee regarding the new project framework

B. Recommend to the PMO that it is not the right time to start implementing adaptive tools in projects

C. Bring in a third party company to develop and implement a hybrid framework for this specific project

D. Conduct individual interviews with key stakeholders in order to understand all concerns, then prepare a communications management plan

View answer

Correct Answer: C

Question #151

The primary benefit of the Plan Schedule Management process is that it:

A. provides guidance to identify time or schedule challenges within the project

B. tightly links processes to create a seamless project schedule

C. guides how the project schedule will be managed throughout the project

D. creates an overview of all activities broken down into manageable subsections

View answer

Correct Answer: C

Question #152

During the execution of a project, the project manager notices that only one team member has one of the technical skills needed to build the product. The project manager is afraid this might have a future impact on the quality and schedule, because most of the upcoming activities will require at least three people with this specific skill. What two actions should the project manager take to prevent the team from being unqualified? (Choose two.)

A. Teach the entire team the new skill

B. Encourage working in pairs and knowledge sharing

C. Increase the time estimates on the activities that require such abilities

D. Facilitate a training event with an external trainer

E. Exclude the activities from the roadmap

View answer

Correct Answer: B

Question #153

During the development of a product, the project manager observes conflicts between project stakeholders, resulting in deliverable and output approval delays. On which area should the project manager focus?

A. Revisiting the stakeholder engagement plan, focusing on specific overlooked stakeholders

B. Revisiting the project management plan to ensure deliverables are on time

C. Increasing the frequency of project update meetings to keep stakeholders informed

D. Reviewing the business case and identifying gaps within scope

View answer

Correct Answer: D

Question #154

Five agile teams working together on a product recently performed release planning. Midway through the project, each team showed that their progress was on track. When all of the teams integrated at the product level, many integration issues were observed. The overall product release progress declined with predictions showing the committed content will not be able to be accomplished. What should the project manager have done differently?

A. Formed a separate quality assurance team to test all items coming from each team at the end of each sprint

B. Ensured frequent and continuous integration of work to obtain early feedback and continuous learning

C. Performed a Scrum of Scrums on a regular basis to help the teams remove impediments

D. Arranged an online session on the integration concept and suggested tools to the teams

View answer

Correct Answer: A

Question #155

The planned work contained in the lowest level of work breakdown structure (WBS) components is known as:

A. Work packages

B. Accepted deliverables

C. The WBS dictionary

D. The scope baseline

View answer

Correct Answer: A

Question #156

The product scope description is used to:

A. Gain stakeholders support for the project

B. Document the characteristics of the product

C. Describe the project in great detail

D. Formally authorize the project

View answer

Correct Answer: B

Question #157

Which of the following tools and techniques is used in the Develop Project Team process?

A. Acquisitions

B. Organizational theories

C. Team-building activities

D. Virtual teams

View answer

Correct Answer: C

Question #158

An output of the Create WBS process is:

A. Scope baseline

B. Change requests

C. Accepted deliverables

D. Variance analysis

View answer

Correct Answer: A

Question #159

During project execution, a project manager is informed that most of the project team members have enrolled in the newly implemented work-from-home company policy. How should the project manager reflect this change in the project?

A. Update the stakeholder engagement plan to include the emergency contact information for enrolled team members

B. Update the resource calendar for enrolled team members in the resource management plan

C. Update the communication styles for enrolled team members in the communications management plan

D. Update roles and responsibilities for enrolled team members in the responsibility assignment matrix (RAM)

View answer

Correct Answer: C

Question #160

A new team member is added to a self-organizing team. The new team member is reluctant to speak and take part in team discussions or decisions. Which two actions should the team take to engage this new team member? (Choose two.)

A. Revisit the team’s discussion on team behaviors and norms

B. Facilitate an open discussion on all ideas and perspectives

C. Force the new team member to participate in activities that are considered easy

D. Coach the new team member to improve engagement with the team

E. Report to the project manager about the new team member’s behavior

View answer

Correct Answer: C

Question #161

A project to develop a large hydropower plant is in the implementation phase and is managed using a hybrid approach. What should the project manager do to ensure full compliance of quality requirements during the execution phase?

A. Continually survey the quality of the deliverable

B. Set up quality policies and procedures

C. Plan quality management

D. Analyze the quality requirements

View answer

Correct Answer: BE

Question #162

The team is working on a critical project deliverable and the project manager is concerned about meeting the deadline. There have been complaints from some stakeholders about some of the team members’ performance. The project manager wants to understand the situation and provide feedback to the team as soon as possible. What three actions should the project manager take to address this situation? (Choose three.)

A. Implement daily team meetings

B. Define team ground rules

C. Perform a retrospective session

D. Conduct an annual review

E. Request a manager performance review

View answer

Correct Answer: BC

Question #163

The process of establishing the policies, procedures, and documentation for planning, developing, managing, executing, and controlling the project schedule is known as:

A. Plan Schedule Management

B. Develop Project Charter

C. Develop Schedule

D. Plan Scope Management

View answer

Correct Answer: A

Question #164

The project manager just started leading a project team from which the previous project manager resigned. After a quick evaluation of the project, it is apparent that team morale is low due to continuous disagreement about how to complete tasks. Tasks are taking longer than forecasted and the project is off schedule. What should the project manager do?

A. Inform the stakeholders that the project will be delayed due to previous team management

B. Crash the project timeline to ensure the project is back on schedule

C. Conduct a meeting with the project team to discuss and address the sources of disagreement

D. Issue a change request to extend the project schedule based on identified delays

View answer

Correct Answer: ABC

Question #165

A project manager is responsible for building a bridge. The high-level elements of the project are handled using a predictive approach. The software responsible for retracting the bridge has been developed based on agile principles. During software development, the workflow is often interrupted by various delays or impediments due to lack of information. How should the project manager handle this situation?

A. Apply lean manufacturing to limit the team’s work

B. Make work visible using kanban boards

C. Incorporate small batches of work into the project

D. Increase retrospectives to deliver results fast

View answer

Correct Answer: D

Question #166

An integrated project involves the interaction of both hardware and software, and the sponsor has approved the schedule management plan. The project team evaluated the product’s feasibility of functionality and accelerated testing. What should the project manager do as a servant leader?

A. Amend the project budget to include MVP testing

B. Support the team as necessary to find the minimum viable product (MVP)

C. Submit a change request to the project sponsor for accelerated testing

D. Develop the product as per the schedule to perform integration and testing

View answer

Correct Answer: D

Question #167

Early in the execution phase, a project manager discovers that recent changes in enterprise environmental factors (EEFs) will severely reduce the implementation cost and shorten the project schedule. How should the project manager address this situation?

A. Meet with the project team to decide how the remaining budget will be spent

B. Follow the project escalation policy and communications management plan

C. Keep the extra budget as management reserve until project closeout

D. Give the team extra time to finish tasks within the original timeline

View answer

Correct Answer: B

Question #168

Which risk management strategy seeks to eliminate the uncertainty associated with a particular upside risk by ensuring that the opportunity is realized?

A. Enhance

B. Share

C. Exploit

D. Accept

View answer

Correct Answer: C

Question #169

The Project Manager is creating an estimate for building a company WAN (wide area network.) As the Project Manager, you have undertaken the make-or-buy decision and determined that the WAN implementation should be outsourced because your company does not have the expertise. After receiving all the vendor proposals, you find that two of the proposals specify cost-plus-fixed-fee, two other of the vendors specify fixed-price, another two specify cost-plus-incentive-fee, and the last two specify time and materi

A. Proposals that use fixed-price

B. Proposals that use cost-plus-fixed-fee

C. Proposals that use time and material

D. Proposals that use cost-plus-incentive-fee

View answer

Correct Answer: D

Question #170

You learn that a former boss of yours who is a PMP has committed to his boss that 100% of the PMO that he manages at their company will be certified. They also don't have any training budget and can’t send anyone to training to qualify for the training requirement for the exam. The other problem is that one of the people who passed the test is 22 years old and going to junior college. You know that this person has been working in this area for only two years at most. When asked about it, you are told that t

A. Contact your former boss and let him know it's not appropriate

B. Contact PMI to report the name(s) of the person(s), the name(s)

C. Tell your old boss to hire you back or you will turn them into PMI

D. Ignore it because you don't work there anymore

View answer

Correct Answer: D

Question #171

A project in the execution phase is behind schedule and is missing some materials. The contractor submits an offer to supply the missing materials and reimburse the cost since the internal procurement process will cause more delay. The project manager does not agree with the costs submitted by the contractor for the missing materials. What should the project manager do next?

A. Update the procurement strategy and negotiate with the contractor

B. Update the procurement management plan and negotiate with the contractor

C. Ask the contractor to review the offer and reduce the costs

D. Ask the project sponsor to allocate more budget to cover the costs

View answer

Correct Answer: D

Question #172

After completion of a project with specific users in various countries, the project manager’s supervisor asks if the project users are satisfied with the way the project was run. What two actions should the project manager take? (Choose two.)

A. Send a questionnaire to the project participants and seek their feedback

B. Prepare the lessons learned from the project phase

C. Deliver the project materials to the users and see if they have any comments

D. Obtain official approval on the new process from the various countries

E. Refer to the communications management plan

View answer

Correct Answer: B

Question #173

The project velocity has recently slipped, and a decision was made to skip testing to increase the momentum and bring the project back on track. What will the project manager need to focus on as a result of this decision?

A. Increased burn rate

B. Increased cost

C. Increased technical debt

D. Decreased efficiency

View answer

Correct Answer: A

Question #174

A retail chain is evaluating a project to replace payment systems across all its stores in multiple locations. The project does not pass the financial threshold but is also expected to increase market share, improve customer services, and retain more customers. The project is planned as a phased implementation, building on learning from the retrospectives during each phase. How should the business increase the value of the project?

A. Consult with experts on methods to reduce costs and increase the financial value of the project

B. Quantify the expected tangible and intangible benefits in the benefits management plan for each phase

C. Ask the benefits owner to reassess the identified risks that are impacting the outcomes of the financial benefits

D. Use a fishbone diagram to find the root cause of the lower financial benefits with the benefits owner

View answer

Correct Answer: B

Question #175

A new team member has joined an agile project, replacing a team member who recently left. The project team needs the new team member to speed up their ability to contribute effectively to the project. What should the project manager do to help in this situation?

A. Assign the new team member the same tasks that were assigned to the previous team member who they replaced

B. Schedule knowledge transfer sessions and assign less complex tasks to the new team member

C. Send technical documentation to the new team member and schedule training for the next iteration

D. Have the new team member complete all of the company’s mandatory training

View answer

Correct Answer: A

Question #176

The sponsor is conducting a meeting and a Project Manager is reporting that his project is behind schedule by three weeks and under budget by $80K US. You discover from the PMO that the project is behind schedule by eight weeks and is over budget. What should you do?

A. Notify senior management

B. Report the Project Manager to PMI

C. Ask the PMO to investigate the project status

D. Review with the Project Manager how this status was produced

View answer

Correct Answer: B

Question #177

A team has been struggling with various issues during the course of an iteration. The project lead facilitates a discussion of the issues and the team forms new team agreements. During the next iteration, some of the same issues appear again. What should the project lead do next?

A. Post the agreements in a conspicuous place where all of the team members can see them

B. Notify senior management of the issues, and have them review the importance of agreements with the team

C. Challenge the team to determine if the issues surfaced again because agreements were not followed

D. Let the team self-organize and determine the best means to prevent the issues from occurring again

View answer

Correct Answer: C

Question #178

In a hybrid project, the customer decided on a major change for the project design. This change was approved, and the impact on schedule and budget is known. The software team leader, who is supposed to develop the software, refuses to commit to delivery dates, claiming that they work using an agile approach and cannot commit to a final delivery date. The hardware team depends on this software to develop their part of the product. What should the project manager do?

A. Add this risk to the risk register and monitor it according to the risk management plan

B. Escalate this to higher management and ask for help to resolve the issue

C. Ask the software team leader to use a predictive approach and commit to a delivery date

D. Impose the delivery dates on the software team leader and notify the functional manager about the situation

View answer

Correct Answer: A

Question #179

A multinational company has a plan to expand their business into a new country where they currently have no presence. A project manager is assigned to initiate this project. After reviewing the business case, what should be considered first when developing an appropriate implementation strategy?

A. Evaluate the environmental and regulatory factors and identify high-level risks and assumptions

B. Ensure that project sponsors are in agreement on the project deliverables and timeline during the project

C. Acquire project resources from the new country to mitigate the risk of uncertainty

D. Identify and monitor the risks closely since the company does not have lessons learned for this country

View answer

Correct Answer: B

Question #180

A company has decided to implement a new archiving system. A data breach occurred during the implementation of the project. What should the project manager do first?

A. Implement the planned risk response to handle the issue

B. Update the risk register with the risk and proposed impact

C. Ask the team to fix the system to resolve the issue

D. Review possible alternative documentation methods with team

View answer

Correct Answer: D

Question #181

A project manager at a company is considering a high-performing junior member of the organization to be the new project manager for a current project. What should the project manager do to prepare for a recommendation to senior management?

A. Compile key highlights featuring the team member from the meeting minutes

B. Calculate the health of the projects on which the team member has worked

C. Ask the team member to write a short biography listing their qualifications

D. Gather project artifacts that demonstrate the team member’s high performance

View answer

Correct Answer: BE

Question #182

During a project’s third iteration, two of the existing team members were replaced. As the project entered the next iteration, the team velocity dropped and the performance started to slip. What should the project manager do?

A. Discuss the decrease in productivity with human resources

B. Escalate the issue to the project sponsor

C. Guide the team to revert back to the forming and storming stages

D. Convene a team building event to address key performance indicators (KPIs)

View answer

Correct Answer: A

Question #183

During an iteration of a project, a planned activity becomes more complex. The work should be delivered in the shortest time possible. What approach should be used in this situation?

A. The cross-functional team members work together to complete the activity

B. The product owner moves it to the product backlog

C. The team facilitator gets support from external team members

D. The team members bring in a specialist to help them

View answer

Correct Answer: C

Question #184

During a retrospective meeting, a project manager hears that stakeholders have been constantly complaining at iteration demos about product features not being delivered as requested. What advice should the project manager give to the product owner to ensure that product features are always delivered as requested?

A. Validate acceptance criteria with stakeholders prior to backlog refinement

B. Avoid including stakeholders in iteration reviews

C. Include stakeholders during daily standup meetings to monitor progress

D. Create a requirements traceability matrix and distribute it accordingly

View answer

Correct Answer: C

Question #185

After a meeting with the customer, the project manager receives special recognition because the project is always on schedule. Later that day, the project manager attends a regular project team meeting to follow up on the status of the deliverables. What should the project manager do in the project team meeting?

A. Follow the meeting agenda and make a list of the next deliverables

B. Share the customer feedback with the project team

C. Document this feedback in the meeting minutes

D. Start planning how to improve the dates of next deliverables

View answer

Correct Answer: B

Question #186

Which three of the following scenarios are impediments to which a scrum master should pay attention? (Choose three.)

A. A technology that blocks agile capabilities

B. A lack of team empowerment and an inability to self-organize

C. A review of the backlog at daily standup meetings

D. A team member talking about a user story that is on the Scrum board

E. A team member talking about a user story that is not on the Scrum board

View answer

Correct Answer: C

Question #187

A project manager has been managing a project for several months when an issue that had not been registered as a risk appeared. This issue may have a big impact on the project. What should the project manager do?

A. Hold a meeting with the project team and relevant stakeholders to agree on the best way to manage the issue

B. Inform the sponsor that the issue has arisen and that the project’s success may be uncertain

C. Avoid managing the issue as it was not registered as a risk for the project and there is no planned response to it

D. Delay the project until the issue is addressed and no longer presents as a risk to the project

View answer

Correct Answer: A

Question #188

One of a project manager’s team members is continuously improving. This team member has been a role model and mentor to others in the organization. How should the project manager acknowledge this team member's commitment?

A. Appreciate this team member’s performance throughout the project life cycle

B. Send this person to a meeting to negotiate the scope with the client

C. Document it in the team member’s end of year performance review

D. Promote this team member to a coaching role after this project is completed

View answer

Correct Answer: BE

Question #189

A company’s project management office (PMO) has started to implement iterative tools. A project manager is starting a new project and has identified an opportunity to use the iterative tools. One of the senior managers is concerned about this modified framework as it is fairly new to the company. What should the project manager do first?

A. Send documentation to the senior manager about the advantages of the new framework

B. Escalate the senior manager’s concern to the project sponsor and distribute the status to the team

C. Look for external training on the new framework to eliminate the risk of low engagement from stakeholders

D. Organize individual sessions with the stakeholders to build awareness and trust in the new framework

View answer

Correct Answer: C

Question #190

A key project stakeholder who was a big supporter and motivator for the project team is leaving the organization. The project team is experiencing low morale and poor teamwork. What should the project manager do to improve morale?

A. Forge consensus through team participation

B. Set goals and push the team to achieve the goals

C. Build team connections and emotional bonds

D. Identify the wants and aspirations of the team

View answer

Correct Answer: B

Question #191

A project team has recently completed the initial sprint for developing an automated payroll system for a company. The project manager has scheduled a sprint planning meeting with the product owner and team members to discuss which features should be worked on next. Which two pieces of information does the project manager need in order to make this meeting productive and effective? (Choose two.)

A. Sprint goal

B. Product backlog

C. Company mission and vision

D. Burndown chart

E. Sprint charter

View answer

Correct Answer: C

Question #192

Some members of a project team are frustrated by a new team member who previously worked in a Scrum setting. This new team member approaches members of the project team on a daily basis in what appears to be an attempt to engage in individual standup meetings. What should the project manager do?

A. Tell the rest of the project team to continue discussions with the new team member

B. Send an email to the project team outlining the communications strategy

C. Schedule a meeting for the project team to review the communications management plan

D. Mentor the new team member on the methodology the project team is using

View answer

Correct Answer: B

Question #193

A required input for Create WBS is a project:

A. quality plan

B. schedule network

C. management document update

D. scope statement

View answer

Correct Answer: D

Question #194

The basis of identification for current or potential problems to support later claims or new procurements is provided by:

A. A risk urgency assessment

B. The scope baseline

C. Work performance information

D. Procurement audits

View answer

Correct Answer: C

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