Pass Your PMP Exam Prep: PMP Study Materials, Project Management Professional Certification

Question #1

A project manager is managing a very important business transformation project. The goal of the project is to extend a desktop application with a mobile application module. The marketing department believes that a main competitor is working on a similar product. Which delivery approach should the project manager use for this project?

A. Extreme Programming (XP) delivery, to mitigate the high risk related to a new product

B. Traditional delivery, to ensure high quality and that the product meets market demands C

View answer

Correct Answer: A

Question #2

Atypically high-performing team member has started to demonstrate a performance drop as well as some aggressive behaviors toward other team members in meetings. The project manager has worked with this individual for many months on this project and has not seen this type of behavior before. What should the project manager do?

A. Discuss the individual's behavior with the other team members to determine if they have noticed and know what is going on B

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Correct Answer: A

Question #3

If you decide to follow an open subordination approach to resolving conflict, you are using which style of conflict resolution?

A. Avoiding

B. Accommodating

C. Compromising

D. Collaborating

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Correct Answer: B

Question #4

You are the Project Manager on a merger and acquisition project. Activity A (3 days) and activity B (4 days) can start immediately. Activity C (2 days) can start after A and B are complete. Activity D (5 days) can begin after activity B is complete. Activity E (6 days) can begin after activity B is complete. Activity F (4 days) can begin after activities C and D are complete. Activity G (5 days) can begin after activities D and E are complete. Activity H (4 days) can begin after activities F and G are compl

A. BCFH

B. BDFH

C. BEGH

D. ACFH

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Correct Answer: C

Question #5

The project is using a new server that cost $25,000 US. The Project Manager is told to set up depreciation for the server over a five-year schedule, with the server having a value of $0 at the end of five years. Standard depreciation will be used in the calculation. What is the amount per year the server will depreciate?

A. $5,000 US

B. $10,000 US

C. $2,500 US

D. Not enough information

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Correct Answer: A

Question #6

A project has met the agreed-upon product requirements and is closing. There is time remaining in the schedule and excess budget. The resources are not yet scheduled to move to other projects. Several product champions want to continue adding functionality to the product. What should the project manager do?

A. Use the remaining time and resources to add additional scope to the project without spending the project budget

B. Ensure product quality by spending the remaining resources and time on additional quality checks for the product

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Correct Answer: A

Question #7

Recording and reporting information regarding when appropriate configuration information should be provided and regarding the status of proposed and approved changes effectively is done through______________

A. Configuration status accounting

B. Configuration verification and audit

C. Project management methodology

D. A project management information system (PMIS)

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Correct Answer: A

Question #8

Based on quality control measurements on your manufacturing project, management realizes that immediate corrective action is required to the material requirements planning (MRP) system to minimize rework. To implement the necessary changes you should follow______________

A. The organization's quality policy

B. The quality management plan

C. Established operational definitions and procedures

D. A defined integrated change control process

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Correct Answer: D

Question #9

A project manager has team members around the world in many different time zones. Project work frequently stalls because people in one office need to wait until another office is awake to have questions answered. What should the project manager have done to avoid this?

A. Ensured that the project would be the highest priority for all team members

B. Planned and scheduled tasks and work packages to overcome geographical and time zone challenges C

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Correct Answer: D

Question #10

At a project meeting, a business analyst requires input from a marketing consultant to continue working on a task. The business analyst has tried to contact the consultant but has been told that the consultant does not have the time to discuss the project. What should the project manager do to move the project forward?

A. Escalate the issues about the consultant to the functional manager so the consultant dedicates the necessary time to the project

B. Include a new project risk into the risk register and allocate the consultant as the risk owner as it is their responsibility to provide input

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Correct Answer: B

Question #11

In performing human resources functions on a project, which of the following is not a process that would be done by the Project Manager?

A. Team motivation

B. Human Resource Planning

C. Acquire Project Team

D. Develop Project Team

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Correct Answer: A

Question #12

An agile coach and technical writer for a globally distributed agile team are in a country with a 9- hour time zone difference from the agile team. The agile coach and project lead disagree on the timing for the daily standup. The project lead thinks the standup should be at 10:00 am local time, but the agile coach and technical writer feel that is an inconvenient time for them. How does the project lead ensure adherence to agile practices?

A. Inform the agile coach that the daily standup will be at 10:00 am local time and ensure all parties can attend

B. Escalate to management that the agile process is not going to work and ask them to speak to the agile coach C

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Correct Answer: A

Question #13

A project manager is leading a team of diverse individuals of all ages. The working hours for the project were set at the beginning of the project, and all team members agreed to the hours. However, later in the project, one of the team members informed the project manager that the previously agreed upon hours no longer work due to the team member's personal commitments. What should the project manager do?

A. Discuss the lack of dedication with the team member and their functional manager

B. Allow the most senior team members to decide the time that works for the team C

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Correct Answer: B

Question #14

The project is nearing completion. The team is involved in a lot of different activities to close the project. They are in the process of grouping together various documents associated with financial records, contracts, internal project documentation, and client-related documentation. What are they in the process of creating?

A. Project Closure

B. Contract File

C. Lessons learned

D. Archives

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Correct Answer: D

Question #15

A project is comprised of team members who are not engaged and committed to project success. What should the project manager do to address this situation?

A. Contact the project sponsor to request approval to release the current team and hire replacement personnel

B. Call each team member to gain their perspective on the problem, then bring the whole team together to discuss a solution C

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Correct Answer: A

Question #16

A project manager has been given a critical, 5-day window and is allocated a maximum of US$100,000 as a contingency reserve. Subsequently, the project manager drafted a course of action based upon the best available information. Overall, five actions were required to be completed at a cost of US$20,000 and a duration of 1 day each. After 3 days of work, the project manager completed two actions and spent US$80,000. What should the project manager do next?

A. Complete all actions and then inform the client of the additional cost and schedule overrun needed to complete the project

B. Stop the work and raise a project change request to the change control board (CCB) for additional funds and a project schedule extension C

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Correct Answer: C

Question #17

A key stakeholder has recently started in a company and has been assigned to a hybrid project. Although very experienced in their domain, the stakeholder has only been exposed to predictive project approaches. What should the project manager do?

A. Inform the project management office (PMO) that the team will use a predictive approach for this project

B. Inform the stakeholder that they must level their knowledge with other stakeholders C

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Correct Answer: D

Question #18

Float on a Network diagram is also known as:

A. Lag

B. PERT

C. Slack

D. GERT

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Correct Answer: C

Question #19

A team has had issues with behavior on an ongoing project, which is causing conflicts. As a result, the team is losing momentum and falling behind in its sprints. How should the project manager handle this situation?

A. Engage a counselor to reconcile the situation between the team members affected

B. Control backlog assignments and reduce direct communications between team members

View answer

Correct Answer: B

Question #20

Your DVD training project is almost complete. You have outsourced the DVD creation to an out-of-state company to complete. As the project closes down, what will be completed last?

A. Closing the project

B. Contract Closure

C. Release of resources

D. Assignment of contracts for the next phase

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Correct Answer: B

Question #21

The Project Manager is working with the customer to gain formal acceptance on the documentation deliverables for a software project. The customer is saying that the deliverables are unusable in their present form as they don?t align with the project requirements. Upon reviewing documentation, the customer tells the Project Manager that the requirements are not accurate, to meet the needs for which the project was undertaken. Which of the following will help fix this problem?

A. Creating the work breakdown structure

B. Scope Control

C. Scope Definition

D. Scope Verification

View answer

Correct Answer: B

Question #22

The Project Manager and team are planning a banking software project. They are discussing what could go differently than planned on the project. They are also trying to identify warning signs that would show that these events could be on the verge of occurring. What are these warning signs called?

A. Risk analysis

B. Triggers

C. Problem solvingD

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Correct Answer: B

Question #23

Today, the primary cause of why projects are not completed on time and within cost and are terminated early is due to______________

A. Contractual issues

B. Complexity of the project

C. An increase in the allocated time

D. Behavioral-oriented reasons

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Correct Answer: D

Question #24

During iteration planning, team A identifies that an important deliverable is dwependenwt upon a wdeliverab.le fVrom teaCm

B. Eplus

A. Ask team B to focus on their backlog and deliver based on their priority

B. Inform team B of the dependency and ensure that the deliverable is planned C

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Correct Answer: C

Question #25

A company is starting a critical project with a strict deadline. During the first planning meeting, the team realizes that the list of requirements has too many items to allow on-time delivery. What should the project manager do first?

A. Update the risk register and present a contingency plan to meet the deadline

B. Suggest to the customer to reduce the backlog to meet the date

View answer

Correct Answer: D

Question #26

You have been placed in charge of a group of people that is selecting one of three possible projects. As you gather in the conference room, many team members already have decided which project selection technique to use. Some prefer IRR, and others argue for BCR. In deciding which method to use, your first step should be to______________

A. Compare and contrast selection techniques and identify the advantages and disadvantage of each

B. Identify the technique used most often in the company and determine if it is appropriate for this project

C. Select the method for which most team members have knowledge

D. Determine the philosophy and wishes of management

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Correct Answer: D

Question #27

A team-building approach that facilitates concurrent engineering is______________

A. Matrix management

B. Fast-tracking

C. Tight matrix

D. Task force

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Correct Answer: C

Question #28

A project is being delayed due to a large amount of rework caused by a quality problem that is impacting the critical path. What should the project manager do?

A. Report the delay with rectifying actions to the project management office (PMO)

B. Rebaseline the project schedule to absorb the delay

View answer

Correct Answer: D

Question #29

A company wants to be a pioneer in its industry and has announced the launch date of a new innovative product. After the first sprint planning, the team realizes that it is not possible to deliver all the features in the required time. What should the project manager do to ensure success?

A. Ask the customer to reduce the backlog to meet the launch date

View answer

Correct Answer: C

Question #30

An organization is about to start a multiphased project. Due to strict regulations, some of the phases must be completely planned in advance. However, other phases allow for more flexibility and experimentation on scope and schedule. The sponsor wants to pursue the project objectives as planned, but also wants to accommodate new information and changes as the project progresses. Which project management approach should the project manager select for this project? A.Hybrid

B. Incremental C

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Correct Answer: C

Question #31

Project A has a NPV of $275K US over 2.5 years. Project B has an IRR of 3.2%. Project C has a BCR of 0.89:1. Project D has four people on it and is encountering scope creep. Which of the following projects would stand the greatest chance of getting canceled?

A. Project A

B. Project B

C. Project C

D. Project D

View answer

Correct Answer: C

Question #32

A project manager is overseeing a project as part of a program geared toward a major technology disruption. The team is comprised of brilliant young professionals who have worked on different projects for the organization in the past. However, the team complained that they previously experienced a lack of direction during project execution and are afraid of the same issue in this project. Which two actions should the project manager take to ensure that this issue does not occur in this project? (Choose two.

E. Keep the team engaged and focused on the project's direction

View answer

Correct Answer: B

Question #33

You are working on a new project in your city to construct an environmentally friendly landfill. The existing site is so undesirable that many residents have moved to other neighboring cities because of their proximity to it. However, even though the project has the support of the public, you need to have a number of hearings of the city's government before you are authorized to begin work. As you are in the planning phase of the project, you are waiting for these hearings to be scheduled and held before yo

A. A milestone

B. An external dependency

C. An item to be scheduled as a fragnet

D. A mandatory dependency

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Correct Answer: B

Question #34

The Project Manager is reviewing testing output. Generally, the data looks good. He does observe seven consecutive data points on one side of the mean in a couple of areas on the control chart. What is this called?

A. A violation of the Seven Run Rule

B. Lucky seven gets eleven

C. Acceptable measurements

D. Too loose of specification limits

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Correct Answer: A

Question #35

Typically, the seller receives formal written notice that the contract has been completed by the______________

A. Project manager

B. Authorized procurement administrator

C. Member of the project management team responsible for daily contract administration

D. Purchasing department head

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Correct Answer: B

Question #36

The customer has requested a five-week delay on the project while the company has winter holiday. This delay was not planned, but the union forced the issue. The company has limited resources. What is the best way to make up the five-week slip?

A. Fast tracking

B. Integrated change control

C. Put more resources on the project

D. Crashing

View answer

Correct Answer: A

Question #37

The Project Manager and team are planning the project. They are presently identifying things that could go differently than planned. They are also trying to identify warning signs that would show that these events could be on the verge of occurring. What is the team doing?

A. Risk analysis

B. Risk Identification

C. Conformance to quality

D. Problem solving

View answer

Correct Answer: B

Question #38

The construction engineer is doing questionable work on his activities on the remodeling project. The Project Manager has spoken to him about it a few times to no resolution. Functional management has been made aware of this issue as well. Who is responsible for the quality of the work of the construction engineer?

A. Senior management

B. Functional management

C. The construction engineer

D. Project Manager

View answer

Correct Answer: C

Question #39

On your systems development project, you noted during a review that the system had less functionality than planned at the critical design review. This note suggests that during the control risks process you used which following tools and techniques?

A. Risk reassessment

B. Variance analysis

C. Technical performance measurement

D. Reserve analysis

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Correct Answer: C

Question #40

A Project Manager has completed the Scope Definition process. The customer and sponsor have shortened the schedule by four weeks and decided that the work breakdown structure will be excluded. The Project Manager informs the customer and sponsor that this process creates the work breakdown structure for their project. Which answer best explains why the WBS is so important to a project?

A. It provides a hierarchical diagram of the project

B. It is the foundation of the project

C. It provides templates that can be reused on other projects

D. It helps in team commitment to the project

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Correct Answer: B

Question #41

You are planning a project and want to account for how the project will be managed in the future. While building your cost performance data, you want to provide guidance for when the project is later executed, because you know that different responses are required depending upon the degree of variance from the baseline. For example, a variance of 10 percent might not require immediate action, whereas a variance of 20 percent will require more immediate action and investigation. You decide to include the de

A. Cost management plan

B. Change management plan

C. Performance measurement plan

D. Variance management plan

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Correct Answer: A

Question #42

A project manager is assigned to a major construction project. The project is critical to the city's population, and especially to the local government official who committed to delivering the project on time as an election promise. A new project sponsor has been assigned and wants to include aspects that the previous project sponsor did not support. What should the project manager do next?

A. Meet with the new project sponsor to review the current project scope and the requested changes

B. Rebaseline the project as there is now a new project sponsor, which is presenting an opportunity to review and recalibrate the project objectives

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Correct Answer: B

Question #43

Which is an example of Administer Procurements?

A. Negotiating the contract

B. Authorizing contractor work

C. Developing the statement of work

D. Establishing evaluation criteria

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Correct Answer: B

Question #44

During an agile project, a project manager lost one of the resources, and at the same time, uncovered new requirements, which were added to the backlog. What should the project manager do next?

A. Reevaluate the backlog priority with the product owner since the velocity has been impacted

B. Reevaluate the scope of the current iteration to keep the same velocity and timeline

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Correct Answer: A

Question #45

An agile team is working on a project that will be launched in six countries. Each country has specific requirements in addition to the base offering. The estimates indicate it will take six months to develop the base offering and an additional month to finalize each country's unique requirements. The expected revenue for the product is the same for each country. Which release strategy should the project manager recommend?

A. An iterative-based strategy to maximize value by releasing the product to each country as it is finalized and ready for release in that country

B. A financial-based strategy to reduce the roll-out effort and costs by planning a single, bundled release to all countries at the same time C

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Correct Answer: D

Question #46

A number of different decision-making styles can be used in a team environment. When quality and acceptance are both important, which of the following styles should be used?

A. Command

B. Consultation

C. Consensus

D. Coin flip

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Correct Answer: B

Question #47

The project is progressing well but has begun to experience resource conflicts with people who are working on critical path activities. What role will typically help resolve these resource issues?

A. Senior management

B. Functional management

C. Project management

D. Sponsor

View answer

Correct Answer: A

Question #48

A product development team has team members located in four different countries. A senior manager is assigned the task of recruiting a project manager to manage this project and the virtual team. Which skill is required for a project manager to successfully manage this team?

A. Possesses strong interpersonal skills to drive high-performing virtual teams

B. Plans and controls every aspect of the team's deliverables to avoid surprises C

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Correct Answer: C

Question #49

The project is going through quality assurance. Which of the following is a key tool that will be utilized in this process?

A. Quality improvement

B. Quality audits

C. Quality testing

D. Quality management plan

View answer

Correct Answer: B

Question #50

A company's CEO complains about the frequency of project communications. The CEO receives five project reports each week by email but does not have enough time to review them. In addition, the information that the CEO receives is not relevant in that it does not explain the project status. What should the project manager do first?

A. Meet with the team and decide the type and frequency of the reports to send to the CEO B

View answer

Correct Answer: D

Question #51

The project has gone smoothly so far. The team members appear to be working with an end goal in mind and without a lot of supervision. They appear highly motivated and enjoying their work. This is an example of what?

A. Reward Theory

B. Theory Y environmentC

D. Theory X environment

View answer

Correct Answer: B

Question #52

A number of approaches can be helpful when estimating resource requirements for activities on a project. Assume you are managing a project and you have already prepared your WBS. When you decomposed your WBS, it has 45 work packages. You then prepared an activity list. Now, you are preparing your schedule and determining your resource requirements. You found there were about 30 activities that you could not estimate with a reasonable degree of confidence, so you and your team decided to use which one of the

A. Resource breakdown structure

B. Published estimating data

C. Alternatives analysis

D. Bottom-up estimating

View answer

Correct Answer: D

Question #53

While finalizing project management plans, a customer provides the project manager with a new set of quality standards to which the final product must adhere. What should the project manager do to ensure a smooth delivery of the product?

A. Involve the client in risk identification

B. Agree with the client on a new project charter C

View answer

Correct Answer: B

Question #54

A project manager is working on the delivery of a solution that needs to be deployed to the public quickly. The project team is experienced, the stakeholders are supporting the delivery, and the customer is cooperating. What strategy should the project manager use to ensure on-time delivery of the solution?

A. Meet with the customer to agree on the components of the solution and the priorities

B. Ask the sponsor for support regarding the allocation of additional resources to finish on time C

View answer

Correct Answer: B

Question #55

A large construction project is progressing well as per the project objectives. The project manager would like to report the project's value to the project sponsor and seek the next phase of funding closure. What should the project manager do?

A. Ensure a measurement system is in place like earned value analysis (EVA) to track project value for the project sponsor

B. Create a detailed project report on successes and challenges for the project sponsor C

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Correct Answer: A

Question #56

Activity attributes are used to extend the description of the activity and to identify its multiple components. In the early stages of the project, an example of an activity attribute is______________

A. Activity codes

B. Activity description

C. Predecessor and successor activities

D. Activity name

View answer

Correct Answer: D

Question #57

During the third iteration of a project, the main sponsor retired from the company, and a new sponsor was appointed. The new sponsor is not familiar with the agile approach for project delivery, which leads them to request more control over the project team. What should the project manager do?

A. Schedule a meeting with the new sponsor in order to explain the agile approach and how teams are supposed to be self-organized

B. Review the sponsor's request with the project team during the next daily review meeting in order to provide the requested control C

View answer

Correct Answer: C

Question #58

An IT project manager for a project that is 50% complete learns that a critical team member plans to relocate to another country soon. The team member is needed for the remainder of the project. How should the project manager improve team dynamics?

A. Require that all team members be physically present for the weekly project review

B. Offer the team member an incentive to stay until the end of the project C

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Correct Answer: C

Question #59

A project engineer in country A is complaining about the sample received from the supplier in country B because the sample is not the correct length. During a telephone conference, the supplier checked the drawings and insisted that the measurement was accurate. What should the project manager do next?

A. Hire a company in country B to perform a quality check before shipment

B. Evaluate the procurement contract to determine the agreed-upon specifications C

View answer

Correct Answer: D

Question #60

A team member has experienced personal conflicts on past projects, making them nervous about working on the current project. The project manager knows this team member could add value to the project. What should the project manager do to get the most value from this team member?

A. Advise the team member not to share personal information from past projects with the entire team

B. Consult with the project sponsor to find out if it is allowed to share personal information with the entire team

View answer

Correct Answer: C

Question #61

The internet marketing project is evaluating the size of their market, time limitations for product life cycle, revenue potential, and number of people available for the project. These are examples of what?

A. Assumptions

B. Constraints

C. Economic consumption

D. Strategic planning

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Correct Answer: B

Question #62

A project manager is beginning a new project with very diverse team members. The project manager chose to use consensus building so the team can agree on and be engaged in how the project will be executed. How should the project manager proceed?

A. Create an environment where the agreement is reached by a majority vote

B. Create an environment where the agreement is reached through discussion C

View answer

Correct Answer: D

Question #63

A project manager assigned team members to work in pairs on a large amount of technical reports. At times, the project manager noticed that important information was not shared properly among the team. This has caused delivery delays and, ultimately, the failure to complete the project. What is the root cause of this issue?

A. Incorrect communication techniques applied during implementation

B. Lack of team member training on documentation planning C

View answer

Correct Answer: A

Question #64

A technician is scheduled to install internet service at the homes of three remote call center agents who have different working schedules. Their functional managers arranged time off to allow time for installation and testing. The carrier sends an email to the project manager stating that one appointment is delayed for 2 days. What does the project manager need to do now?

A. Inform the product owner

B. Inform the project sponsor C

View answer

Correct Answer: B

Question #65

There is frequent conflict between two project team members working on a project. This has caused a negative impact on the project. How should the project manager handle this situation?

A. Counsel both team members and caution them with a final warning

B. Relocate the two project team members into different project teams

View answer

Correct Answer: B

Question #66

In a newly formed project team, one experienced team member is overwhelmed by the complexity of the tasks and is not happy with the project team. What should the project manager do?

A. Explain that the tasks are unavoidable and ask the team member to find a solution to overcome the challenges

B. Set up team-building activities with the project team members to reduce tension C

View answer

Correct Answer: C

Question #67

A project is about to start. The project manager has found that the client does not have an appropriate knowledge management system and does not have a requirement for it. What should the project manager do?

A. Provide just-in-time knowledge to the client, upon request

B. Utilize the cloud wiki to collect the necessary knowledge

View answer

Correct Answer: C

Question #68

A Project Manager has completed the Scope Planning process. The customer has shortened the schedule by six weeks and decided that the work breakdown structure (WBS) be modified. The Project Manager informs the customer that, by modifying the WBS, the project could be subjected to many problems. Which of the following would not be considered a problem of modifying the WBS?

A. There are constant changes to the project

B. Project justification and objectives are not defined

C. Budget is not well defined

D. Project may be subject to unforeseen delays

View answer

Correct Answer: B

Question #69

Historical information is used______________

A. To compare current performance with prospective lessons learned

B. To prepare the stakeholder management plan

C. To evaluate the skills and competencies of prospective team members

D. As an input to develop project charter

View answer

Correct Answer: D

Question #70

You are in the initial phase of a project and are doing an estimate for a project that requires a MRI lab for a hospital to be built. What is the estimate range you would use for this project?

A. -10% to +25%

B. -25% to +75%C

D. -25% to +85%

View answer

Correct Answer: B

Question #71

A team has individual daily start times for each team member. Sometimes the overlap between team member working hours is short. During those times, the interactions and work as a team are reduced and ineffective. What should the project manager do?

A. Inform the team members who are joining late to join early and work together

B. Allocate the overlap time for each team member and ask them to adhere to the schedule

View answer

Correct Answer: D

Question #72

The change control board (CCB) has approved a change request to add a new component within a product. The operations manager discovers the change after its approval and complains that the implementation of the change will cause significant disruption to the production line. What should the project manager do first?

A. Formally acknowledge the operation manager's concerns and raise a new risk that the project may deliver late and over budget due to manufacturing difficulties

B. Escalate the issue to the project sponsor, as the decision to add the component brings many benefits even though it will be disruptive to the production line

View answer

Correct Answer: C

Question #73

Assume that you are managing a project team. Your team is one in which its members confront issues rather than people, establish procedures collectively, and is team oriented. As the project manager, which of the following represents your team's stage of development and the approach you should use during this time?

A. Storming; high directive and supportive approach

B. Norming; high directive and low supportive approach

C. Norming; high supportive and low directive approach

D. Performing; low directive and supportive approach

View answer

Correct Answer: C

Question #74

The network project has been very challenging. The cost performance index is presently 0.95 and the schedule performance index is 0.91. Risk could have been managed better from the start of this project. Halfway through the execution of the project management plan, the Project Manager assigned one person to do nothing but monitor for risks and work with the people who implemented the risk response plans. What would be a main goal to achieve from Risk Monitoring and Controlling?

A. Qualitative analysis

B. Corrective action

C. Overall Risk ranking for the project

D. Quantitative analysis

View answer

Correct Answer: B

Question #75

A project manager is working on a construction project. The company owner asks the project manager to provide cost estimates for the new decoration project within 4 hours. How will the project manager be able to complete this task?

A. Call a meeting with the project team to identify the most appropriate approach

B. Tell the owner that a rough order of magnitude will be provided C

View answer

Correct Answer: A

Question #76

An organization is struggling to start an important project. The project manager has identified that the scope definition is the main item preventing the project from starting. Although most of the scope items are defined and agreed upon among the stakeholders, there are a few items that are hard to grasp and very complex to define at this stage. What should the project manager do?

A. Propose that the well-defined scope items be delivered using a predictive approach and use an agile approach to deal with the complex items

B. Maintain stakeholder momentum in working on the scope definition until a full detailed scope is achieved prior to starting the project

View answer

Correct Answer: B

Question #77

A project manager receives a suggestion from a team member for improving the product attributes without impacting the schedule or cost. This will add value to the project and the customer. What should the project manager do?

A. Reject the suggestion and ask the team member to focus on executing the plan

B. Ask the team member to submit a formal change request C

View answer

Correct Answer: A

Question #78

A project manager is managing a national rollout for an innovative product in a regulated environment that is expected to change. The project management office (PMO) needs visibility of the regulatory constraints while maintaining a degree of flexibility. Which tool can the project manager use?

A. Use a burndown chart to provide transparency

B. Use a burnup chart to provide transparency C

View answer

Correct Answer: B

Question #79

Calculate the variance for the following: Pessimistic=20, Optimistic=10, Realistic=17.

A. 2

B. 5

C. Not enough information

D. 5

View answer

Correct Answer: A

Question #80

An organization is adopting an agile mindset. On the first agile project, the project manager faced an issue because the team was unable to make decisions on time. What should the project manager do to address the problem?

A. Assess the situation to understand how the organization's culture impacts the decision-making process, and coach the team toward a new model

B. Adopt an autocratic leadership style and dictate all decisions in order to speed up the team's velocity

View answer

Correct Answer: B

Question #81

The project team is developing rules for reporting status on the project in the communication management plan. The majority of their activities are greater than three reporting periods long. Which format is best to use in this case?

A. Fixed formula progress reporting

B. Weighted milestone

C. Earned value

D. Forecast reporting

View answer

Correct Answer: B

Question #82

You are a Project Manager at Dewey, Cheatum, and Howe and have been assigned to an internet renovation project. The project is on schedule and under budget, but you are constantly in conflict with three members of your project team. This conflict is apparent to all the team members. According to PMI?s Code of Conduct, what would be the best solution?

A. Treat the team member as a professional with respect

B. Hold a team meeting to vote if the team member should be removed

C. Remove the team member from the project

D. Avoid the team member as much as possible

View answer

Correct Answer: A

Question #83

A senior project manager is working for a company that is not yet making a profit. However, the company has many innovative projects in development. Most of the project time lines have slipped, and the staff is overwhelmed. What should the project manager do to help the company meet their financial objectives?

A. Prioritize the projects, giving higher priority to projects that will increase profit

B. Ensure that all of the projects are of high quality and are delivered on time C

View answer

Correct Answer: D

Question #84

The company is in the testing phase of its project. It is tracking defects that come in from customers who are testing the project. Given the nature of a new project, they have a variety of defects that are being discovered. Organizing and prioritizing the defects is becoming a challenge. What would help them organize this better?

A. Pareto diagram

B. Flowchart

C. Ishikawa diagram

D. Fishbone diagram

View answer

Correct Answer: A

Question #85

A company just started managing a project using an agile approach. Due to this change, the general manager is worried about the scope definition process for upcoming projects. What should the project manager do to ensure the project scope is completely defined?

A. Meet with the general manager and convince them to return to using predictive approaches to avoid any risk

B. Ask the general manager to review every requirement to ensure all projects will deliver the requested products C

View answer

Correct Answer: C

Question #86

You are working on a construction project in a city different from your headquarters' location. You and your team have not worked in this city, City B, previously, and you lack knowledge of the local building codes. You had a team member review the codes, and he said they were in far greater detail than those in your city, City

A. When you asked him how much time he would need to spend to gain a complete understanding of these codes, he estimated that at least five weeks would be needed

A. Estimate costs

B. Define activities D

C. Determine budgets Develop schedule

View answer

Correct Answer: A

Question #87

A project manager is leading an innovation project that is facing a lot of risks due to a high level of uncertainty. What strategy should the project manager use to manage these risks using an agile approach?

A. Develop an agile risk matrix to track, assess, and evaluate the uncertainty of the project

B. Implement a scrum risk retrospective to analyze the risks at the end of the project

View answer

Correct Answer: D

Question #88

A new team member on a self-organizing team is finding it difficult to deliver due to the new technology being used in the project. What should the project manager do in this situation?

A. Delegate other team members to complete this team member's tasks

B. Mentor the team member and provide the necessary training

View answer

Correct Answer: C

Question #89

You are the Project Manager working with the customer on a construction project. You are required to purchase and integrate wireless communication system throughout the construction. A contract is signed with a vendor and work has begun. Halfway through the project, the customer decides to upgrade the equipment. This change will require changes to the signed contract. Who has the authority to change the contract?

A. Sponsor

B. Project Manager

C. Customer

D. Contract Administrator

View answer

Correct Answer: D

Question #90

In a time-critical construction project, a misunderstanding occurred between the supervisor and the technician. The misunderstanding turned into a major conflict and the technician has complained to the project manager that they cannot continue to work under the supervisor any longer. The supervisor cites the technician's poor performance as the reason for the conflict. How should the project manager resolve the problem?

A. Use a direct, collaborative approach with the technician and supervisor

B. Provide a just-in-time training to the technician to improve their skill set C

View answer

Correct Answer: B

Question #91

Which tool or technique of Plan Quality involves comparing actual or planned practices to those of other projects to generate ideas for improvement and provide a basis by which to measure performance?

A. Histogram

B. Quality audits

C. Benchmarking

D. Performance measurement analysis

View answer

Correct Answer: D

Question #92

A project manager wants to make sure that similar projects in the future use the project's performance data as a reference. However, the project manager is not sure how to accomplish this. What should the project manager do?

A. Keep project artifacts up-to-date and accessible to all stakeholders

B. Share project documentation in a repository with exclusive access C

View answer

Correct Answer: A

Question #93

A project manager has been assigned to lead a software project to generate savings at an important financial institution. Initially, the duration of the project was 13 months, but due to various issues during execution, the project was extended to 16 months. By month 11, the expected savings were exceeded but not all of the functionalities planned for that date were fulfilled. How should the project manager inform the stakeholders of the project's progress?

A. Complete the outstanding functionalities before informing the sponsor of the project progress

B. Communicate the benefit expectations and the action plan for the pending functionalities C

View answer

Correct Answer: A

Question #94

The electrical engineer has recently been promoted from lead engineer to section manager. In this new position, he will be responsible for managing projects and project resources. Over the five years he has been with the company, he was always ranked as one of the top engineers but has had no formal project management training. This is an example of what?

A. Halo Theory

B. Reward power

C. Problem solving

D. Equal opportunity employment

View answer

Correct Answer: A

Question #95

The project is in a projectized environment. There are significant challenges with meeting the tight schedule of the project and personnel leaving the company. Project personnel have been complaining to senior management about the environment hoping for a resolution. In this type of environment, who controls the resources?

A. Project Manager

B. Functional Manager

C. Senior management

D. Project Coordinator

View answer

Correct Answer: A

Question #96

You are working on a project and want to identify the cause of problems in a process by the shape and width of the distribution of the process variables. You should use a______________

A. Histogram

B. Pareto chart

C. Scatter diagram

D. Trend analysis

View answer

Correct Answer: A

Question #97

A project manager sent the first communication about the project management plan to the team. The next day, two field engineers were asking about their roles and the project schedule. What should the project manager have done?

A. Sent the roles and responsibilities matrix along with the project management plan

B. Confirmed that the communication was understood and solicited feedback from the team C

View answer

Correct Answer: B

Question #98

Which of the following will likely result in the greatest customer satisfaction?

A. Work breakdown structure (WBS)

B. Scope Verification

C. A signed contract

D. Gold Plating

View answer

Correct Answer: B

Question #99

All of the following could be considered functions of the GERT diagramming method except?

A. Some activities may be performed only in part

B. Some activities may be fast tracked

C. Some activities may be performed more than once

D. Some activities may not be performed

View answer

Correct Answer: B

Question #100

A project manager is leading a hybrid project funded by a time and materials (T&M) agreement. The project was completed, and the client accepted the delivery of the product. One week later, the client asked the project manager to fix two defects they found in the product. The project manager responded with an estimate of time and money and asked the client to confirm this. The client disagreed and insisted that the work should be done for free because it is a defect in the product. What should the project m

A. Trained client engineers to support the product after its delivery

B. Reviewed the project quality control plan with the client

View answer

Correct Answer: B

Question #101

A project manager is part of a global project team and is in charge of managwing the scwope defiwned by th.eirV countryC. ThereE is a clepar divislionu regardsing wh.ichi pioeces of the scope should be treated by global and local teams. During the last sprints, the project manager has been receiving requests that the global team should handle. What should the project manager do in this situation?

A. Assess the team's capacity to absorb the workload

B. Evaluate and understand the cause of the conflict C

View answer

Correct Answer: D

Question #102

An organizational breakdown structure (OBS) is also known as what?

A. Staffing management plan

B. Organizational chart

C. Resource histogram

D. Responsibility assignment matrix

View answer

Correct Answer: B

Question #103

A project manager has just been hired by a company without a project management governance structure. During the kick-off meeting, a key stakeholder emphasizes the importance of the project meeting the company's strategy, investment, and compliance requirements. What should the project manager do?

A. Put into place a project governance model in line with the requirements

B. Replicate the organizational governance to the project governance C

View answer

Correct Answer: D

Question #104

You have a conflict on your team but have enough time to resolve it, and you want to maintain future relationships. Thankfully, there is mutual trust, respect, and confidence among the parties involved. You decide to use confronting to resolve this conflict. In using this approach, your first step should be to______________

A. Separate people from the problem

B. Acknowledge that conflict exists

C. Establish ground rules

D. Explore alternatives

View answer

Correct Answer: B

Question #105

One way to evaluate the project schedule performance is to______________

A. Use the project management information system (PMIS)

B. Determine the percent complete of in-progress schedule activities

C. Establish a schedule change control system

D. Determine the total float variance

View answer

Correct Answer: D

Question #106

A project manager agreed to a team member's request to have an alternative working schedule whereby they begin working at 12:00 p.m. each day. This arrangement has worked well for the project, but has recently been scrutinized by members from other project teams because the company's core working hours begin at 9:00 a.m. What should the project manager have done to prevent this situation?

A. Broken down the situation to identify the root cause

B. Determined communication methods and channels C

View answer

Correct Answer: A

Question #107

A project manager is working on an agile project that is within the scope of aw recently wannouncwed corpo.rateV audit. CThe proEject mapnager wlasu appoinsted to. attiendo the first meeting with the auditors scheduled for the following week. What should the project manager do to prepare for the audit?

A. Reserve story points for the next iteration if needed

B. Review the project information

View answer

Correct Answer: B

Question #108

A project is 70% complete when the project sponsor requests an additional deliverable. What should the project manager do first?

A. Negotiate with the project sponsor on the possible alternatives

B. Determine the possible impact of this change on all aspects of the project C

View answer

Correct Answer: B

Question #109

A project manager is leading a project that has a dependency on the client's vendor management system for critical requirements. The vendor management team will not derive any benefits from the project. However, the project requires support from the vendor management head. What should the project manager do next?

A. Get support from the sponsor to hire a subject matter expert (SME) from the vendor management team to work on the project

B. Review the terms of reference of the steering committee to include the vendor management head

View answer

Correct Answer: C

Question #110

A project manager has been assigned to a project after the charter has been approved. While reviewing the charter with the team, the project manager finds that some major budget items, necessary for achieving the project outcome, have been missed. What should the project manager do next?

A. Immediately discuss this with the project sponsor and request to revisit the budget to ensure its accuracy

B. Add the missing budget items to the risk log and present them in the next project steering committee C

View answer

Correct Answer: B

Question #111

A project team is working on the design of a solution for a complex project. Due to a lack of clarity of the customer's requirements, daily meetings were agreed upon between the team and the customer. There are a few external contractors in the project who do not agree with this idea as they feel it is a waste of time. What should the project manager do?

A. Welcome and involve the contractors as part of the project team

B. Ask the contractors to meet with the customer independently

View answer

Correct Answer: C

Question #112

A project manager has begun a complex oil refinery project. Although the project is in the initiation phase, the sponsor keeps asking for concrete dates for the most important project milestones. When will the project manager be able to provide the requested information?

A. During the planning phase, when processes for scope definition and activity duration and sequencing will be performed

B. Close to the end of the project, as the forecasts will be more accurate and most risks will already be mitigated C

View answer

Correct Answer: B

Question #113

You are the project manager for a major logistics installation project and must obtain specific services from local sources external to your project. Your subcontracts administrator has told you to prepare a product or service description, which is referenced in a______________

A. Project statement of work

B. Contract scope statement

C. Request for proposal

D. Contract

View answer

Correct Answer: A

Question #114

A project manager is managing a project that is halfway through its execution phase, and the quality standards of the deliverables were formally accepted. However, a government agency has recently introduced new standards that may significantly impact the project. The deliverables must be changed to align with the new quality standards. What should the project manager do?

A. Schedule training for the project team on the new regulations introduced by the government agency

B. Set up a structured, independent processes to determine if project activities followed the standards C

View answer

Correct Answer: A

Question #115

The sponsor on the airport runway project has just told the Project Manager about a change he wants. He says that the change will cost 20% less and should not cause any problems to the existing environment. Which of the following should concern the Project Manager the most?

A. Scope impact

B. Schedule impact

C. Quality impact

D. Scope and schedule impact

View answer

Correct Answer: D

Question #116

A software system is being built for a company. Once the system is in production, the team would like to collect usage data to evaluate the delivered value. Which evaluation practice should the project lead use to obtain accurate usage data?

A. Embed a feedback form into the system for users to respond

B. Build the functionality in the software to collect the operational usage data C

View answer

Correct Answer: B

Question #117

The team is in the process of validating that the quality plan for the project will measure sufficiently the product of the project. What are the team members doing?

A. Quality control

B. Quality planning

C. Quality management

D. Quality audit

View answer

Correct Answer: D

Question #118

A project manager is leading a fast-moving project with strict deadlines and minimal time to deliver each milestone. The project manager discovers that one of the remote team members, who puts a lot of effort into delivering the project, has confided in an on-site team member. The remote team member feels they are not being adequately rewarded and recognized for their job. What should the project manager do? A.Make arrangements with the resource's functional manager to relocate the team member to another ex

A project manager is leading a fast-moving project with strict deadlines and minimal time to deliver each milestone. The project manager discovers that one of the remote team members, who puts a lot of effort into delivering the project, has confided in an on-site team member

View answer

Correct Answer: B

Question #119

A project manager is leading a multiyear project that involves internal and external stakeholders. As the project manager begins to gather requirements, additional business stakeholders express interest in being involved. Which three actions should the project manager take to ensure proper stakeholder involvement? (Choose three.)

A. Prioritize stakeholders based on the project phase and need

B. Perform a stakeholder assessment to align with the project objectives C

E. Develop a stakeholder impact/influence matrix to determine the level of engagement

View answer

Correct Answer: BE

Question #120

A project manager is assigned to manage a project for a previous client of the company. The project manager was warned that this client will likely try to add extra scope to the project without considering the impact of change on time, cost, quality, and risks. Which action should the project manager take to help plan and manage the budget and resources?

A. Refuse to allow the client to change the scope and examine the lessons learned register

B. Decompose the deliverables into work packages and review the project charter

View answer

Correct Answer: B

Question #121

A team shared a complaint regarding the scrum master during the last sprint review. The team expressed that they were delayed because the scrum master did not remove impediments, such as scheduling some meetings with external teams and obtaining a room to work collaboratively, among other critical blockers. What should the project manager do?

A. Request an additional resource to assist in solving all of the impediments listed by the team

B. Determine and agree when a situation becomes an impediment to be solved by the scrum master

View answer

Correct Answer: A

Question #122

A project manager is working in a company that has several global offices. During resource planning for a new project, the project manager realizes that the company requires projects to include team members from different continents. What should the project manager do to ensure a successful project execution?

A. Plan for a meeting with the project sponsor to discuss the possibility of utilizing only local colleagues

B. Send emails with information about the project deliverables on the first day of the project

View answer

Correct Answer: A

Question #123

A senior developer working on a large artificial intelligence (AI) project has worked hard and shown excellent results. The project manager is very happy with the developer's contribution and thinks that the developer deserves a reward. What should the project manager do? A.Create an opportunity for the project team to recognize this developer B.Print a recognition certificate and present it to the developer during a meeting C.Send a recognition email to the team and copy management D.Reward the developer

A senior developer working on a large artificial intelligence (AI) project has worked hard and shown excellent results. The project manager is very happy with the developer's contribution and thinks that the developer deserves a reward

View answer

Correct Answer: D

Question #124

The project sponsor reports that a key stakeholder is complaining about performance differences in the metrics reported by the project manager, which gives the impression that the project is out of control. The project manager has been providing the project's status according to the agreed- upon communications management plan. This key stakeholder, however, seldom attends the status report meetings. What should the project manager do first to address this situation?

A. Evaluate the communication needs to discover the gaps and adjust the original plan if needed

B. Use the contingency reserves to implement fast tracking and improve the schedule key performance indicators (KPIs)

View answer

Correct Answer: C

Question #125

A software project using an agile approach is facing quality issues with every release, generating many production problems. What should the project manager do to fix the problem and improve the quality?

A. Use the retrospective meeting to better understand the root cause of the quality problems and put together a plan with the team to address the problems

B. Hire an external company to add an additional layer of testing, making sure that the final product is well inspected before releasing C

View answer

Correct Answer: B

Question #126

Which process involves applying budget amounts to the individual work packages or activities?

A. Cost Control

B. Cost Estimating

C. Cost Budgeting

D. Earned Value Management

View answer

Correct Answer: C

Question #127

A company is working on a project to develop an integration of their existing systems. There are known issues in production. What should the project manager do?

A. Identify and remove impediments and mitigate the risks

B. Ensure the product owner reviews requirements with the team

View answer

Correct Answer: A

Question #128

During a system demo, a project stakeholder rejects the features completed from the most recent user stories. According to the stakeholder, the product does not meet the quality standards required by regulations. What should the project manager have done to avoid this?

A. Ensured that the project sponsor understood the scope of the project to avoid any future complaints

B. Ensured the stakeholder concerns were properly addressed in the iteration to avoid future setbacks C

View answer

Correct Answer: B

Question #129

During the implementation phase of a construction project, a key supplier went bankrupt and cannot supply the contracted material. This issue could affect the project schedule. What should the project manager do first?

A. Escalate to the management team for delay approval

B. Add the risk and the delay to the risk register C

View answer

Correct Answer: D

Question #130

To practice effective schedule control, your project team must be alert to any issues that may cause problems in the future. To best accomplish effective schedule control, the team should______________

A. Review work performance information

B. Allow no changes to the schedule

C. Update the schedule management plan on a continuous basis Hold status reviews

View answer

Correct Answer: A

Question #131

You are managing a project in which your team members all work in the same geographic location and have worked together previously on many projects. Everyone is aware of the various strengths and weaknesses of the individual team members and their key areas of expertise. As a result______________

A. A kickoff meeting is recommended

B. Team-building activities will not be needed on your project

C. You should expect minimal conflicts and changes to occur

D. Rewards and recognition will be handled smoothly throughout the project

View answer

Correct Answer: A

Question #132

A project manager is working on an enterprise resource planning (ERP) initiative that contains stakeholders spanning numerous business lines. The project manager begins to identify, evaluate, and categorize the stakeholder relationships to the program. What is the purpose of this process?

A. Identify all stakeholders who can positively affect the project

B. Identify all stakeholders who can negatively affect the project

View answer

Correct Answer: A

Question #133

A project manager wants to assign a junior engineer to a new project. In past projects, the engineer showed initiative to take on complex tasks and solve problems in innovative ways without any need for encouragement. However, the engineer declines the project manager's invitation to join the new project. What is the most likely reason for the engineer's refusal to work on the project?

A. The project manager did not follow the normal hiring process with the engineer's functional manager

B. The engineer has "project burnout" from working long hours and solving difficult problems C

View answer

Correct Answer: D

Question #134

An equipment vendor will implement a new production line for a client company. The year-long project will include 2- to 4-month long iterations; however, the client's project manager has no agile experience. How should the project manager ensure that the client is effectively represented in the daily meetings?

A. Recommend agile training programs that best suit the client project manager's schedule

B. Propose a session for essential agile knowledge transfer for the client team to align with the daily meeting goals

View answer

Correct Answer: B

Question #135

What are seven consecutive data points on either side of the mean called?

A. Too tight of control limits

B. A violation of the Seven Run Rule

C. Too loose of specification limits

D. Acceptable measurements

View answer

Correct Answer: B

Question #136

When a project is in its final stage, the project manager will request from the team to prepare a delivery acceptance document. What is the importance of this document to the project manager?

A. Needed to close the work breakdown structure (WBS)

B. Needed to share it with the stakeholders

View answer

Correct Answer: B

Question #137

In an agile team, some of the team members are coming forward to ask for more autonomy on the project. What should the project manager do in this situation?

A. Encourage the team lead to make decisions

B. Encourage the team members to make decisions

View answer

Correct Answer: C

Question #138

A team member in an agile project informs the project manager they might not be able to finish an assigned task on time, which could generate an obstacle for the rest of the team. What should the project manager do?

A. Ask the team member to bring up the concern in the next daily meeting

B. Send an email explaining the issue to all team members C

View answer

Correct Answer: A

Question #139

A project team member, who is inexperienced in system development work is not performing well. Currently, there are no other staff members available who are qualified to complete the work. What should the project manager do?

A. Assess the team member's development requirements and arrange for the team member to receive training

B. Seek approval from the project sponsor to use some of the project budget reserve to hire a new resource

View answer

Correct Answer: C

Question #140

A project manager recently finished a project and started managing a new project with a different supervisor. As part of the early project activities, the supervisor from the original project is assigned to the team as a nonsupervisory resource and immediately begins challenging all decisions made by the current supervisor. What should the project manager do to resolve this conflict?

A. Ensure the new supervisor takes the lead when being challenged

B. Give the project team time to work through the issues with the new supervisor C

View answer

Correct Answer: D

Question #141

A laboratory is launching a new product, defined to be executed in eight iterations with a fixed release date. At the beginning of the second iteration, the project manager realizes that a significant regulatory feature is missing in the project backlog. What should the project manager do?

A. Ask the product owner to add the missing feature in the backlog

B. Invite stakeholders to discuss the impact of adding the regulatory feature

View answer

Correct Answer: A

Question #142

A Project Manager has completed the scope statement of the project. The customer and sponsor have shortened the schedule by four weeks and decided that the work breakdown structure will be excluded. The Project Manager informs the customer and sponsor that this process creates the work breakdown structure (WBS) for their project. Which answer best explains why the WBS is so important to a project?

A. It provides a hierarchical diagram of the project

B. It is used for estimating activities, cost, and resources

C. It provides templates that can be reused on other projects

D. It helps in team commitment to the project

View answer

Correct Answer: B

Question #143

A project manager has been assigned to manage multiple agile project teams. The project manager wants to empower the teams and make them self-organizing. What should the project manager do to create a positive environment?

A. Help the teams in establishing and adhering to their ground rules and revisit after regular intervals

B. Copy the ground rules established by another project and provide them to the teams C

View answer

Correct Answer: C

Question #144

A project manager is starting a new project, and the project team is located in different countries. The team was going to use a specific tool to hold virtual meetings. However, that tool is not available in one team member's country. How should the project manager deal with this situation?

A. Contact the project sponsor to have the team member removed from the project

B. Ask the team member to move to another location where the tool is available C

View answer

Correct Answer: B

Question #145

Activity A is worth $400, is 95% complete, and actually cost $395. Activity B is worth $350, is 90% complete, and actually cost $330 so far. Activity C is worth $275, is 100% complete, and has cost $310 so far. The total budget is $2500. What is the total earned value for the activities listed?

A. $970

B. -$970

C. $1025

D. $1035

View answer

Correct Answer: A

Question #146

A healthcare company is in the process of deploying an innovative healthcare solution globally. The project team has completed a limited release. The stakeholders have raised concerns about global healthcare guidelines and risks. What should the project manager do next?

A. Evaluate lessons learned from similar projects prior to deployment

B. Perform a qualitative risk analysis on the identified project risks

View answer

Correct Answer: D

Question #147

A project manager is working on a financial system implementation project for a government company. One of the key stakeholders, who uses predictive approaches, does not like virtual tools such as chats, task trackers, and so forth. They prefer email, telephone calls, and face-to- face meetings. How should the project manager approach this situation?

A. Use regular screen-sharing sessions to show the progress to the stakeholder

B. Align and agree with the stakeholder on the communication approach

View answer

Correct Answer: A

Question #148

A project manager is working on a complex project with a high degree of change. What strategy should the project manager use to ensure a successful project completion?

A. Update the project management plan to reduce the possibility of scope creep

B. Schedule a regular risk review with the project management team

View answer

Correct Answer: A

Question #149

The project charter has just been signed off. There were items in the charter that described market conditions which could affect the project and also resource limitations on the project. These are examples of what?

A. Assumptions

B. Constraints

C. Economic consumption

D. Authority level of the Project Manager

View answer

Correct Answer: B

Question #150

Close to the end of a project, a customer claims that some deliverables have not been met and starts initiating change requests. What should the project manager do next?

A. Refer to the requirements traceability matrix

B. Escalate the change request to the project sponsor

View answer

Correct Answer: A

Question #151

A regulatory branch of an environmental government agency has recently placed a ban on the manufacturing of a specified thickness of plastic packaging products. This ban will take effect in 12 months. The project manager for a startup firm working in alternative packaging has been monitoring the progress of this law for a while and, as part of the risk management, has identified new products that can support a growing customer base. What should the project manager do next?

A. Begin a marketing campaign to sell alternative packaging after the 12-month period ends

B. Organize a meeting with all stakeholders and review the stakeholder engagement plan C

View answer

Correct Answer: C

Question #152

A project is in the execution phase. The client was actively involved in the early stages but has been less engaged lately. A number of changes to the requirements have recently been requested. What should the project manager do next?

A. Discuss the changes with the client and jointly make the decision on how to proceed

B. Reject the changes and stay the original course as initially agreed with the client

View answer

Correct Answer: A

Question #153

A project manager is leading a hybrid project. The only available resources that have experience with agile are not at the project manager's location. The project has a strict schedule and budget, and the project manager is concerned about their ability to deliver it. What should the project manager do?

A. Engage the agile resources through video conferencing on a daily basis

B. Advise the sponsor that the project will be delayed as agile training will be required C

View answer

Correct Answer: C

Question #154

An agile project is running its third iteration with a duration of 2 weeks. A new operations director, who only has a predictive background, started working at the company. In the first meeting with the project manager, the director demands a weekly project status report. What should the project manager do?

A. Invite the director to attend the daily standup meetings

B. Share this with the team and ask them to develop reports for the director

View answer

Correct Answer: BC

Question #155

In the initiating phase of a project, the project manager and team members are prioritizing the product backlog along with the product owner. What should the project manager do next?

A. Produce a value-added product for the customer in each phase of the project

B. Produce a value-added product for the customer as continuously as possible

View answer

Correct Answer: ABE

Question #156

The development team is building a new product for their company. This is a new product type at their company, and the market for the product is extremely unstable. According to the product manager a key to success will be to have an extremely accurate estimate on the resource needs for the project, since the company is resource constrained. Which type of duration estimating approach is the most accurate?

A. Bottom-up estimating

B. Parametric estimating

C. Fast tracking

D. Analogous estimating

View answer

Correct Answer: A

Question #157

A project is ready to start, and resources are allocated. The development manager then informs the project manager that a critical resource is no longer available due to a family emergency. The development manager indicates that all other developers have been assigned to other projects, and there is no capacity for any developer to take on additional work. What should the project manager do next to fulfill this resource need?

A. Determine resource allocation options based on project priority

B. Apply changes to the existing resource allocations and inform the development manager

View answer

Correct Answer: C

Question #158

An enthusiastic, newly hired vice-president has been assigned as the product owner for a digital transformation project. The project manager advises the product owner that some of the functional requirements are not aligned with the chief information technology officer's (CTO) strategy. The product owner tells the project manager that the CTO is not part of the project and should not be engaged at this moment. What should the project manager do?

A. Advise the CTO about the possible impacts caused by the project

B. Influence the product owner to review the engagement needed from other stakeholders

View answer

Correct Answer: D

Question #159

Calculate the standard deviation for the following: Pessimistic=50, Optimistic=10, Realistic=24.

A. 26

B. Not enough information

C. 5

D. 6

View answer

Correct Answer: D

Question #160

A project manager finds it challenging to comply with standardized processes for knowledge transfer. The project teams and stakeholders are scattered around field sites, the office, and remote locations. In addition, some team members have limited access to the electronically shared files. How should the project manager manage this challenge?

A. Study the environment and the available resources to determine which approach to use

B. Send the intended information through email since it is the primary communication tool

View answer

Correct Answer: A

Question #161

A key project stakeholder has started to escalate all issues and main requirements to the project sponsor. The project manager is concerned about the team not receiving direct communications from this stakeholder. Which two actions should the project manager take to improve the relationship with the stakeholder? (Choose two.)

A. Provide training to the team on emotional intelligence and status reporting techniques

B. Promote an adaptive and transparent environment where the team can easily communicate with the stakeholders C

E. Schedule regular meetings with the key stakeholder to provide updates and receive feedback

View answer

Correct Answer: D

Question #162

A project manager has been assigned a project to build a new solar farm that will provide clean energy to a new housing complex. The government has decided to reduce the tax on renewable energy products starting 1 January. The supplier has reached out and stated that the order placed for solar panels to be delivered on 20 December might be delayed until early January. On the other hand, the project will face similar constraints due to the December holidays. What should the project manager do about this risk

A. Review the supplier's contract to understand the terms of sale

B. Insist that the supplier deliver the goods on the agreed date C

View answer

Correct Answer: A

Question #163

A project manager received the project charter for a new product. The project is expected to have two main deliveries: the hardware part that has detailed specifications already defined, including a sample machine, and the user interface software that has only a basic specification and a requirement for a user experience design approach. Which project management approach should the project manager use?

A. The software development has a high uncertainty level, so an agile approach is recommended for the project

B. A hybrid approach will work, using agile for software development and a predictive approach for the hardware deliveries

View answer

Correct Answer: D

Question #164

A project manager is managing a mobile application development project when one of the experienced team members starts missing deadlines. The delays will impact project implementation. What should the project manager do next? A.Assign an additional resource to help the team member with the tasks

B. Ask the team member's functional manager if there are any known issues C

View answer

Correct Answer: D

Question #165

A Project Manager is assigned to a project that is in the construction phase of a video computer board. The Project Manager is in the process of reviewing deliverables and Work Results to gain formal acceptance. This is known as what?

A. Quality assurance

B. Quality control

C. Scope Verification

D. Scope Control

View answer

Correct Answer: C

Question #166

The e-commerce project is six weeks behind schedule with five team members working on it. Three of these team members are working on the critical path related items. What is the slack of the critical path?

A. Negative six weeks

B. 30

C. 0 (Zero)

D. Not enough information

View answer

Correct Answer: A

Question #167

A facility extension project is in the execution stage. There is a project activity to connect the power of all new equipment to an existing facility, Point A, which requires a significant cable length. The construction team found that the power could be connected to Point B and save money. What should the project manager do next?

A. Perform a cost-benefit analysis to evaluate using the Point B option

B. Add the issue to the change log and request additional budget through the change control board (CCB)

View answer

Correct Answer: A

Question #168

A project manager is managing a project with a hybrid approach and has requested a senior team member to perform a quantitative risk analysis. The team member responds that they do not have the knowledge to perform such an analysis. What should the project manager do?

A. Help the team member to perform the quantitative risk analysis through coaching, mentoring, and training

B. Escalate the issue to the functional manager C

View answer

Correct Answer: C

Question #169

A project team is implementing a hosted system for a third party. Just before going live, the customer asks the project team to include additional functionality. The project team identified risks to the delivery date and informed the project manager that some of the requested functions are in conflict with the agreed scope. What should the project manager do?

A. Discuss with the customer the risks identified and team's concerns

B. Discuss with the team, estimate the effort, and raise a change request C

View answer

Correct Answer: D

Question #170

A business transformation project has a four-phase delivery plan. The project team has successfully delivered one phase of the project. To further enhance team performance and empower team members, which two actions should the project manager take? (Choose two.)

A. Encourage team members to cross-check decisions with the project manager

B. Vet all of the decisions before execution

E. Support team members to make decisions in their areas of strength

View answer

Correct Answer: D

Question #171

A project manager is planning a project with multiple work packages. Each work package has its own defined scope, but funding will be at the project level. How should the project manager determine if the allocated resource budget is sufficient to cover the resource costs of the project?

A. Estimate the costs at the work package level and add those costs to calculate the total cost of the project and compare it to the allocated budget

B. Create a budget burndown and a scope burnup and then verify that the project scope is completed before the allocated budget is depleted

View answer

Correct Answer: B

Question #172

A solution designer in an agile team often passes the design information to team members without any documentation. This has resulted in misunderstandings within the team. What should the agile leader do?

A. Move the solution designer to another team

B. Review the process that resulted in this situation C

View answer

Correct Answer: D

Question #173

A medium-sized company has been exploring new marketing tactics with regard to launching a new product. New product creation is no small task. In the end, it was too big of an expenditure for the company to undertake. What should the project manager do in the future when working on new product projects?

A. Make use of kanban boards so all stakeholders have a clear view of the project and provide their help accordingly

B. Train the team to first find the minimum viable product (MVP) that will deliver value to the customer C

View answer

Correct Answer: B

Question #174

You are a member of a project selection committee that uses the net present value technique. Using this approach, the project is acceptable if the______________

A. Sum of the net present value of all estimated cash flow during the life of the project equals the profit

B. Net present value of the inflow is greater than the specified amount or percentage threshold

C. Gross present value of all future expected cash flow divided by the initial cash investment is greater than one

D. Net present value of the inflow is less than the specified amount or percentage threshold

View answer

Correct Answer: B

Question #175

A project manager is developing the stakeholder register and is having trouble understanding the motivation of some of the stakeholders. What should the project manager do to get this information?

A. Identify each stakeholder's motivations from the business case

B. Request stakeholders articulate their motivations at the kick-off meeting

View answer

Correct Answer: A

Question #176

During a project, the project manager finds an opportunity to reduce the project cost by completing a deliverable ahead of schedule with a minimal impact on project resources. However, the client has only been focused on the next milestone. How should the project manager approach this situation?

A. Apply additional resources to realize the early deliverable and ensure the next milestone is achieved

B. Focus on the deliverable of the next project milestone as per the client's strict instructions

View answer

Correct Answer: C

Question #177

An agile team member received certification on a new tool; however, this team member is complaining that the rest of the team is not using the tool due to lack of knowledge. How should the servant leader apply emotional intelligence to leverage this situation to benefit the project?

A. Request budget to reward the team member so others will be motivated to obtain the same certification

B. Promote the team member to product owner to leverage the new knowledwge with twhe clientsw

View answer

Correct Answer: A

Question #178

A project manager is managing a project with team members who are working all over the globe. The project manager notices that each team member's deliverables do not meet the requirements. What should the project manager do first?

A. Assemble the project team via conference call to tell them that disciplinary action will be taken if any more noncompliant deliverables are submitted

B. Discuss the process used to create the noncompliant deliverables with the project team to see if there was a potential misunderstanding

View answer

Correct Answer: D

Question #179

You are finalizing all the contracts and ensuring that they are closed. The close procurements process involves all the following administrative actions EXCEPT______________

A. The procurement administrator is reassigned

B. Finalizing open claims

C. Updating the project records to show the final contract results

D. Archiving the contracts and contract records for future use

View answer

Correct Answer: A

Question #180

A global program is being kicked off, and various distributed teams are involved in delivering the initiative. Besides planning and executing the scope for the initiative, team interactions must be considered. How should the project teams interact in their meetings?

A. Videoconferencing

B. Encrypted emails C

View answer

Correct Answer: A

Question #181

A project manager is managing a project that requires specialized architecture services. This project was identified as a high risk for the organization. The project manager works with an external architect who is highly specialized. However, the architect will soon resign because they accepted an offer from another firm. What should the project manager do next?

A. Discuss this with the project team, assess the impact, and decide on the appropriate actions to follow

B. Ask the architect for the contact details for their new employer and call their account manager

View answer

Correct Answer: DE

Question #182

In a financial company, a strategic project has been planned to use a predictive approach. During project planning, the product leader requests that milestones be submitted for review. There is a defined scope and an established deadline to conclude the project. What should the project manager do first to meet the product leader's expectations?

A. Change the project charter to indicate that the approach will be different

B. Inform the product leader that they must wait until the end of the project

View answer

Correct Answer: A

Question #183

A project manager has expertise in the technical domain. The project manager frequently demonstrates unacceptable behavior toward other team members; however, when confronted, the project manager denies this behavior. What is the reason for the project manager's behavior?

A. The project manager lacks necessary empathy

B. The project manager lacks emotional intelligence (EI)

View answer

Correct Answer: A

Question #184

A primary stakeholder is unable to join the project status meetings consistently. The project manager has been communicating with this stakeholder informally and regularly to ensure that the stakeholder is up to date on the project. However, the project manager has recently resigned and will not be meeting with the new project manager prior to departure. How should the project manager ensure that the new project manager continues to update this particular stakeholder?

A. Ensure that the project team has been provided guidance on the specific needs of this stakeholder

B. Update the stakeholder engagement plan with the specific communication needs for the stakeholder C

View answer

Correct Answer: A

Question #185

Which action should a project manager take to ensure that the project management plan is effective and current?

A. Conduct periodic project performance reviews

B. Identify quality project standards

C. Follow ISO 9000 quality standards

D. Complete the quality control checklist

View answer

Correct Answer: C

Question #186

A project manager has been asked for performance feedback regarding one of the team members. The project manager would like to gather additional input from the project team because there are no metrics in place for evaluating employee performance. What should the project manager do next?

A. Identify levels of decision-making authority

B. Evaluate demonstrated task accountability C

View answer

Correct Answer: C

Question #187

A project team's performance is being impacted by impeding internal procedures that are affecting the progress of activities and team autonomy. What should the project manager do first to address this situation?

A. Discuss the issue in the next sprint review meeting

B. Train the team members on the organization's procedures C

View answer

Correct Answer: A

Question #188

A project had scheduling delays, which necessitated the team to work overtime to meet critical milestones. This led to some misunderstandings among team members. The project sponsor has allocated a monetary award. How should the project manager utilize the award?

A. Meet with the team members and ask them how to spend the reward

B. Arrange a luncheon for all team members and include team-building sessions

View answer

Correct Answer: A

Question #189

A startup company has just appointed a CEO that has no prior project experience. The CEO wants to execute projects with their own resources and has appointed a project manager. What should the project manager recommend that the CEO do first?

A. Create a framework to justify project execution

B. Utilize an agile approach for all upcoming projects

View answer

Correct Answer: C

Question #190

A project manager is leading a global project with resources spread out in different locations. The stakeholders have different interpretations of the requirements. The project manager is concerned about scope creep. Which action should the project manager take to control the scope?

A. Ensure that all key stakeholders agree to the project deliverables and there will be no need for changes

View answer

Correct Answer: D

Question #191

A new major road project is starting, and the contractor has contractually committed to submitting regular status reports and participating in integration meetings. Halfway through the project life cycle, the contractor stops participating in meetings and submitting reports, stating these items consume too much time. What should the project manager do first?

A. Assess the risk of the contractor not attending meetings and submitting reports for the rest of the project and escalate it to the project sponsor

B. Remind the contractor that they committed to attending meetings and submitting reports per the contract C

View answer

Correct Answer: C

Question #192

During a project's initiation phase, a lessons learned sharing session was held with the team from another project. Low construction productivity was discussed as a potential delay to project completion. What should the project manager do next?

A. Discuss this issue with the project sponsor to request additional funding to implement mitigation

B. Prequalify contractors with proven track records to eliminate productivity concerns C

View answer

Correct Answer: A

Question #193

A newly formed project team includes team members who have been working in the company for a long time as well as team members who are new to the company. The project team members discovered that there is a gap in communication between these two groups, and they are finding it hard to collaborate with one another. What should the project manager do?

A. Ask the experienced members to lead the junior members to facilitate skill transfer

B. Organize networking sessions to allow the team members to get to know one another C

View answer

Correct Answer: D

Question #194

A key member of your project has deep technical skills and many years of experience in the company. Although she is not a manager, people respect her and do what she suggests. Of the following types of power, which one does she have?

A. Legitimate

B. Reward

C. Referent

D. Expert

View answer

Correct Answer: D

Question #195

The scope of a project is to replace the street signs within a 10-km radius. The client does not want to sign the project closure report if the radius is not extended by 1 km, to be aligned with the council's development plan. What should the project manager do?

A. Delay the approval and ask the project sponsor for additional funding

B. Contact the council and ask for their approval to extend the scope of the project

View answer

Correct Answer: A

Question #196

A project team created user stories after understanding the customer requirements. As the project progresses, the project manager observes that there are too many change requests. The team feels that the outcomes they are working on are not aligned with the customer requirements. What should the project manager do?

A. Refer to the configuration management knowledge base for similar projects delivered in the past

B. Arrange for a workshop with the customer to understand the business values expected from the outcomes

View answer

Correct Answer: C

Question #197

During project initiation meetings, the project manager of a 9-month project states that a specific task would be out of schedule. At the project kick-off meeting, a key project stakeholder strongly objects, stating that this task is the key value of the project and should be completed on time. What should the project manager do to reduce the chances of having a strong rejection from stakeholders during the project initiation stage?

A. Develop a stakeholder-by-stakeholder engagement assessment matrix

B. Send a letter to the stakeholders to inform them about the project scope and start date

View answer

Correct Answer: B

Question #198

Two team members on your current construction project are engaged in a major argument concerning the selection of project management software. They refuse to listen to each other. The most appropriate conflict resolution approach for you to use in this situation is______________

A. Accommodating

B. Compromising

C. Collaborating

D. Forcing

View answer

Correct Answer: D

Question #199

A project manager is leading an automation project. The project team is colocated and includes people from both the technical and business units. The project manager discovers that personal differences and work styles are affecting the project negatively. How should the project manager address this?

A. Develop a schedule that ensures people with personal differences work separately

B. Invite the functional managers of the different units to address their personal differences

View answer

Correct Answer: C

Question #200

Crosswind Custom Homes is building a customer's dream house. However, rain has delayed the finish by two weeks. The Project Manager evaluates the schedule and determines that by crashing, the project could be placed back on schedule. After discussing this with senior management, the Project Manager has decided to crash the project. By doing so, the Project Manager is adding what to the project?

A. Time change

B. Responsibility

C. Cost change

D. Scope change

View answer

Correct Answer: C

Question #201

A project manager for a software technology project works in a matrixed orgawnizationw with virtuwal teams.. UVnfortunCately, thEe functiponal malnauger infsorms t.he iprooject manager that there may not be any resources available to test the software. What should the project manager do next?

A. Request a teleconference meeting with the sponsor to submit a change request to allow the development team to conduct testing

B. Engage with the functional manager to discuss details to obtain the required support C

View answer

Correct Answer: B

Question #202

A self-organizing team for a critical project is consistently delivering value according to their commitments. During a retrospective, the project manager observed that most of the team members were stressed due to over commitments. What should the project manager do?

A. Support the team during the planning phase to only commit to what they are able to deliver

B. Request additional resources to continue delivering value while reducing team stress C

View answer

Correct Answer: D

Question #203

A company changed the product owner on an existing project. The new product owner has less knowledge of the product than everybody else on the team. Due to the product owner's lack of knowledge, the team does not consider the opinions of the product owner seriously and mostly relies on the project manager's opinion. What should the project manager do?

A. Work with the project management office (PMO) manager to generate an onboarding plan for the new product owner

B. Schedule time to share insights with the new product owner about the product and project information

View answer

Correct Answer: C

Question #204

Within your company's portfolio, your project is ranked in the top five in terms of importance of the 60 projects under way; however, the number of resources available to you is still limited. You have decided to pilot test the use of critical chain on your project. You have calculated your critical path. You want to ensure that your target finish date does not slip in the critical chain method. To do so you should______________

A. Add a project buffer

B. Put in three feeding buffers

C. Determine the drum resource

D. Manage the total float of the network paths

View answer

Correct Answer: A

Question #205

In order to increase a project's profit margin, the project manager and subject matter experts (SMEs) agreed to select the oldest model of a specific machine available in the market. When the machine reached its destination country, it was blocked by customs authorities who restricted the import of this machine model. What should the project manager have done to prevent this from happening?

A. Ensured that the SMEs correctly defined the project scope and the machine model

B. Ensured the project sponsor provided enough funding to purchase the latest version of the machine

View answer

Correct Answer: C

Question #206

An agile project will be delivered to a client based on a fixed price in cryptocurrency. Due to the volatility of cryptocurrency, both parties have agreed to adjust the scope to the value of the cryptocurrency at the end of every iteration and halt the project when the agreed price is reached. Which approach should be used in this situation?

A. A flow-based approach starting with the smallest stories

B. An iterative approach starting with the highest value epic

View answer

Correct Answer: B

Question #207

A local company is developing a new product and, for the first time, using a remote team for the programming tasks of features. The design for the product comes from the local team. During the third sprint review, the product owner has concerns about the project's outcomes. The remote development team is complaining that they do not clearly understand the requirements conveyed in the daily standup meetings. How should the project manager address this situation?

A. Determine the communication needs, environment, and tools to get the message across

B. Document the risk in the risk management plan and use contingency reserves to hire a local vendor

View answer

Correct Answer: C

Question #208

A company initiated a departmental transformation project improving the processes for the organization using a predictive approach. This is a critical project for the organization and, in the middle of the project, the project manager noticed that one of the deliverables cannot be produced due to a missing technical skill. What should the project manager have done to avoid this? A.Asked the sponsor to identify all required skills during the planning of the project B.Identified all required skills after the

A company initiated a departmental transformation project improving the processes for the organization using a predictive approach. This is a critical project for the organization and, in the middle of the project, the project manager noticed that one of the deliverables cannot be produced due to a missing technical skill

View answer

Correct Answer: B

Question #209

A company has started developing a new product. During execution the project team notices that another competitor has launched a product with very similar functionalities and a cheaper market price. What should have been done differently to avoid this scenario?

A. A minimum viable product (MVP) should have been released to get feedback from the market

B. More backlog refinement meetings should have been scheduled

View answer

Correct Answer: C

Question #210

A company that uses a predictive approach and operates in a highly regulated market is losing profitability because its product life cycle is taking longer than those of its competitors. A new project manager has been hired to change this scenario. What approach should the project manager propose?

A. Migrate to an agile model, focusing primarily on an iterative approach, leaving the incremental life cycle as a next step

B. Change to an agile model, focusing primarily on the incremental life cycle, leaving the iterative approach as a next step C

View answer

Correct Answer: D

Question #211

The project planning is progressing on budget. The Project Manager and the team meet regularly and are ready to begin updating the project planning documents with a major scope change. What input into the planning process will help the team the most?

A. WBS

B. Project management plan

C. Risk list

D. Network diagram

View answer

Correct Answer: A

Question #212

A project team consisting of various professionals of different nationalities is struggling to achieve their project deliverables. What should the project manager do? A.Provide the team with support to solve their own problems. B.Inform the project sponsor and train the entire team. C.Ask the human resources (HR) department to conduct performance training. D.Ask the functional department manager to replace the team members.

A project team consisting of various professionals of different nationalities is struggling to achieve their project deliverables. What should the project manager do? A

View answer

Correct Answer: A

Question #213

A project manager is working on multiple building construction projects using a predictive project management approach. Senior leadership within the organization is promoting the inclusion of more agile practices into the current project methodologies. The project sponsor now wants the projects to use more agile methodologies. Before mandating any agile methods to be used in a project, what should the project manager do first?

A. Provide agile training to those who will be part of the project team

B. Shift all existing projects to agile methodologies with a strict timeline

View answer

Correct Answer: A

Question #214

A project manager at a large corporation has been assigned to oversee a customer experience project. Within the project, customer satisfaction is a big issue and there are many unresolved customer queries on a daily basis. The project manager has been informed that the customer service team is overwhelmed with these unresolved queries. Which two actions should the project manager take to correct this problem? (Choose two.)

A. Contact the customers in batches and inform them that the issues are being worked on currently

B. Confirm the issues truly exist by conducting a survey and other analyses that may detect the real issue

E. Request that the customer service team prioritizes work on queries that are received this week

View answer

Correct Answer: D

Question #215

A team member who is working on a critical project deliverable reported that their computer is not working. The IT department says that due to a high workload, they will not be able to provide assistance for 1 week. How should the project manager address this situation?

A. Use project reserves to buy new equipment to avoid an impact to the critical path of the project

B. Schedule a meeting with the project sponsor to request a budget to buy or rent a new computer C

View answer

Correct Answer: C

Question #216

A newly commissioned project has had trouble recruiting team members because the turnover rate is high. The human resource (HR) manager has conducted several exit interviews. Many team members have expressed that the project manager has inadequate relationship management competencies. The project manager explains that the exiting team members were lazy. What should the project manager do to prevent this high turnover rate from continuing?

A. Avoid micromanaging the team, enforce stricter rules, and monitor employees

B. Explain to the recruiting manager that a project is temporary in nature, making it different than an operational environment

View answer

Correct Answer: D

Question #217

A company has a transformation project in progress. During a planning session, several stakeholders are in constant disagreement and often use personal arguments to support their position. Team members are getting frustrated with the situation. What should the project manager have done to avoid this situation?

A. Established ground rules before the discussion had started

B. Reinforced that higher-level management has the decision power C

View answer

Correct Answer: A

Question #218

An agile facilitator has gathered a team for a new project. This team and facilitator have not yet worked on a project together. How should the facilitator proceed?

A. Set up a lessons learned session from a similar project

B. Hold a team charter discussion

View answer

Correct Answer: D

Question #219

During the execution phase of a project, a new department has been created in the company. The manager of this department has requested to be involved in the regular project communications and reporting cycles. What should the project manager do?

A. Ask the project team members to include the manager in all of their communications regarding this project

B. Inform the manager that only stakeholders identified in the communications management plan should be involved

View answer

Correct Answer: C

Question #220

A project manager received a request to add features and functions to the project after the scope had already been established. What should the project manager do?

A. Follow the requirements management process

B. Follow the stakeholder engagement process

View answer

Correct Answer: C

Question #221

A few virtual team members are located in a region that generally has good internet connectivity. However, they frequently experience connectivity issues joining team calls during the day. What should the project manager do?

A. Determine what the problem is and develop an action plan

B. Ask the team members to use chat tools as an alternative to calls C

View answer

Correct Answer: C

Question #222

While monitoring a project at a work site, the project manager notices that the site team's work breaks have increased by a few minutes every week. How should the project manager approach this?

A. Dismiss some of the workers for failing to adhere to the break policy

B. Issue a formal written warning to all hourly workers for their break tardiness C

View answer

Correct Answer: A

Question #223

The team is testing the work of the project and is having issues with a particular requirement showing the desired data. Which of the following can they use to isolate the problem?

A. Cost-Benefit analysis

B. Ishikawa diagram

C. Flowcharts

D. Design of Experiments

View answer

Correct Answer: B

Question #224

A mid-size capital project has shared resources from the company's contract department. During the execution phase, the project team observed a delay in contracting. After communicating with the contract department, the project manager found the contract team is prioritizing other contracting jobs because they are not part of the project team. What should the project manager do first in this situation?

A. Report the issue to higher management and seek their direct involvement to complete the job from the contract department

B. Arrange a meeting with the contract department to build trust and commitment by recognizing their critical support to the project

View answer

Correct Answer: C

Question #225

The Project Manager has some issues on the team between two developers who disagree about how something should be done. What is the best method to resolve the conflict?

A. Compromise

B. Problem solving

C. Withdrawal

D. Reward

View answer

Correct Answer: B

Question #226

A project manager for a factory construction project in a small town is evaluating the necessary actions to engage stakeholders. The local community is speculating the impact of the facility. There are rumors of job opportunities and environmental impacts, which are listed on the project risk matrix. What should the project manager do with regard to community engagement in this situation?

A. Build channels to extend communication efforts to the local community

B. Focus on the sideward stakeholders only and let the organization manage the community

View answer

Correct Answer: C

Question #227

A project manager is part of a balanced matrix project organization. The project manager will receive all work performance updates directly from the new sourcing department head who has no time to spare to give the project manager the information. What should the project manager do?

A. Discuss the situation with the company project sponsor for advice

B. Request information directly from the sourcing department team members C

View answer

Correct Answer: A

Question #228

A third-party supplier demands payment for the services provided for a project. The agreement was that payment would be made after the organization receives payment from the client. The third-party supplier lacks the capital to meet their payroll and has informed the project manager that if they do not receive payment quickly, they will withdraw team members from the project. What should the project manager do?

A. Explain the third-party supplier situation to the client and request payment

B. Inform the client that the project must be delayed until payment is received

View answer

Correct Answer: C

Question #229

Due to organizational changes, several key stakeholders are replaced by new ones in the middle of a project. As a result, numerous new requirements are raised. What should the project manager do to ensure success of the project?

A. Review and prioritize new requirements with stakeholders to determine which change requests are needed

B. Seek immediate approval to amend the project timeline and budget in order to deliver all new requirements

View answer

Correct Answer: BE

Question #230

A project is approaching successful completion, and all stakeholders are really proud of the achieved results. The project management office (PMO) recommends the project manager to lead the next similar project. What should the project manager do next?

A. Engage key stakeholders to complete and deliver lessons learned

B. Select the same stakeholders for the next project to avoid doing knowledge transfer

View answer

Correct Answer: A

Question #231

All the following elements are organizational process asset updates, resulting from closing a project or phase EXCEPT______________

A. Project files

B. Project or phase closure documents

C. Historical information

D. Final product, service, or result transition

View answer

Correct Answer: D

Question #232

Projects can be divided into phases to provide better management control. Collectively, what are these phases known as?

A. Complete project phase

B. Project life

C. The project life cycle

D. Project cycle

View answer

Correct Answer: C

Question #233

An agile project manager notices that one of the team members is developing extensive knowledge in a specific matter. Other team members are likely to require this knowledge in the future. What should the agile project manager do?

A. Ask the team member to develop more expertise and become a subject matter expert (SME)

B. Ask the team member to provide a training session for the rest of the team

View answer

Correct Answer: B

Question #234

A project team was hired to perform on-site duties, but there were unexpected circumstances that required the entire team to work remotely. Some team members returned to their hometowns, and they are now requesting reimbursement for operational expenditures. What should the project manager do?

A. Review the budget and allocate funds for the reimbursements

B. Update the project management plan with the incurred costs

View answer

Correct Answer: D

Question #235

A senior vice president requested the creation of more agile teams to run projects of varying lengths and complexities in parallel with each other. This will impact the amount of time the project managers will be able to dedicate to each project. The project managers typically dedicate 50% of their time to projects regardless of their complexity. What should the project manager do as a servant leader to help achieve this transformation? A.Review the organizational process assets (OPAs) to evaluate mitigatio

A senior vice president requested the creation of more agile teams to run projects of varying lengths and complexities in parallel with each other. This will impact the amount of time the project managers will be able to dedicate to each project

View answer

Correct Answer: A

Question #236

The printing company is putting a policy in place to use just-in-time manufacturing. It feels this policy will help minimize excess paper and ink costs and improve efficiency in processing and maximize square footage utilization. The amount of inventory needed for this type of process is what?

A. Minimal

B. 25%

C. Six Sigma

D. Zero

View answer

Correct Answer: D

Question #237

A project manager is managing a few innovation projects with a high level of uncertainty. The project manager is experiencing challenges with the large number of change requests issued due to the nature of the project. What should the project manager do?

A. Reduce the number of approvers required to implement a change request

B. Request sponsor approval for all change requests to reduce the number of changes C

View answer

Correct Answer: A

Question #238

A project team is implementing an enterprise notification tool with a vendor. The project manager noticed that this vendor's developer has been reporting the same status for several weeks in a row. A few days later, the vendor communicates that the deliverable will not be completed on time due to resource constraints within their company. What should the project manager do next?

A. Update the risk register to reflect the delay, communicate the impact to the schedule, and escalate to management for assistance

B. Conduct a project review with the project sponsor to explain the delay and add a developer to work with the vendor C

View answer

Correct Answer: B

Question #239

An oil and gas project started without having acquired full funding for the project. The remaining funds were to be acquired during project execution. The acquisition of the remaining funds was delayed several months, resulting in a suspension of work by all contractors. What should the project manager have done to prevent this from happening?

A. Ensured the stakeholder anticipated obstacles to achieving financial closure on the remaining funds

B. Ensured the risk was adequately assessed and mitigated by the appropriate stakeholders

View answer

Correct Answer: A

Question #240

An experienced project manager is managing a multi-million dollar agile project. The project manager communicates the ground rules to the team, but after 12 iterations, the project manager starts noticing that some team members are not following the ground rules. What should the project manager do first to ensure team adherence to the ground rules?

A. Ask the functional manager to replace team members not following the ground rules

B. Schedule a meeting with the project team to reinforce the ground rules

View answer

Correct Answer: D

Question #241

A development team is struggling to find design documentation for the upcoming sprint. Prior to leaving for vacation, the product owner communicated that the documentation had been uploaded to the project file repository. What should the project manager do to address this issue?

A. Assign a team member to manage project artifacts

B. Audit the effectiveness of the management of project artifacts

View answer

Correct Answer: B

Question #242

During the execution of a project, a company decides that everybody will need to take vacation time before the end of the year. This may cause a change in the project time line. How should the project manager address the situation?

A. Agree with functional management and team members on a vacation schedule that would minimally impact the project schedule

B. Submit a formal request to senior management asking them not to proceed with this decision based on the impact it will have on the project C

View answer

Correct Answer: A

Question #243

A subject matter expert (SME) external to the project team provides a suggestion that will save the project delivery time. This SME has available time to support the project, but was not planned to be involved in the current agile iteration. What should the project manager do?

A. Bring the SME on board immediately and discuss the implications later

B. Ask the existing team members to collaborate with the SME and complete the activity

View answer

Correct Answer: D

Question #244

Activity A is worth $300, is 100% complete, and actually cost $350. Activity B is worth $100, is 95% complete, and actually cost $85 so far. Activity C is worth $200, is 75% complete, and has cost $175 so far. Total budget is $1500. What is the estimate at completion for the activities listed?

A. $1,704

B. $0

C. $1,685

D. $185

View answer

Correct Answer: C

Question #245

During the sprint planning of a project, the team members have a disagreement about the comparative size of the backlog items and if they would fit into the next sprint. Considering a hybrid approach, what should the project manager do?

A. Ask an external technical leader to provide input and plan the sprint

B. Remove the items from the product backlog since the size couldn't be estwimated

View answer

Correct Answer: B

Question #246

During daily team standup meetings, team members constantly ask about which tasks they should focus on first. How should the project manager ensure the team is fully productive? A.Review the project backlog during the team's standup meeting.

B. Encourage project team members to prioritize the product backlog

View answer

Correct Answer: C

Question #247

A project manager for a software development company faces a number of financial risks in their project. The project manager needs to frequently check the strength and efficiency of the risk management process. What should the project manager use to accomplish this?

A. Brainstorming session

B. Stakeholder register C

View answer

Correct Answer: C

Question #248

A project manager has been assigned a low-priority project that includes new team members with no previous formal project experience. The project team has requested deadline extensions for the first development increment twice already. What should the project manager do to support the team?

A. Provide feedback to the team using project performance evaluations

B. Include buffer time in the schedule to absorb future delays

View answer

Correct Answer: B

Question #249

A project manager is working for an organization in country A and has been tasked with opening the first brick-and-mortar store in country

B. The sponsor has identified the city for the store and wants to minimize any potential issues with the local government

A. Work with the organization's legal department to identify local regulations to ensure project compliance

B. Work with the organization's project management office (PMO) to build a project team of residents located in the city C

View answer

Correct Answer: C

Question #250

A project manager is assigned to a building construction project. The project manager has taken an agile course and wants to use agile practices in the project. What should the project manager do?

A. Choose the agile practices that can be implemented in this type of construction project and apply them

B. Hire a consultant to provide a second opinion about whether agile can be applied to a construction project C

View answer

Correct Answer: D

Question #251

You have been assigned as the project manager for a major project in your company where the customer and key supplier are located in another country. You have been working on your project for six months. Recently, you traveled to this country, and at the conclusion of a critical design review meeting, which was highly successful, you realized you were successful in building a high-performing team. You had your own team members, who work in a weak matrix structure, on a conference call during this meeting.

A. Facilitation

B. Negotiating

C. Influencing

D. Decision making

View answer

Correct Answer: C

Question #252

A customer has provided excellent feedback on the project. However, a key project resource is leaving the company. Which measure should mitigate the impact of this key resource's departure?

A. Establish a proactive knowledge-sharing plan

B. Offer a new contract to the resource who is leaving C

View answer

Correct Answer: A

Question #253

You are the Project Manager on the development of a 4-way fully redundant computer system for the government. The government has been very concerned about the correctness and acceptance of the work results. You are not sure what the government is saying so you review your PMBOK Guide. What areas below will likely be involved in attaining what the government is concerned about?

A. Scope Control and Scope Verification

B. Administrative Closure and Quality Assurance

C. Quality Planning and Quality Control

D. Scope Verification and Quality Control

View answer

Correct Answer: D

Question #254

After conducting a performance assessment, the project manager identified that some gaps still exist. What should the project manager ensure?

A. Awards are given to all team members for playing a role in the project and undertaking the assessment

B. Performance improvement programs are organized for all team members who were assessed

View answer

Correct Answer: B

Question #255

One phase of a project took much longer than initially anticipated. The key stakeholders expressed their concern regarding a potential project delay. What should the project manager do?

A. Request additional contingency from the sponsor

B. Add more float to the overall project schedule C

View answer

Correct Answer: A

Question #256

A company is conducting a digital transformation project that has a hard deadline. The marketing team wants to combine this implementation with a new product, and the newly assigned project manager is not aware of all the dependencies. Using a hybrid approach, what should the project manager do to ensure the dependencies are taken into consideration?

A. Implement a project newsletter so the different team members can be informed about the progress of each project

B. Make sure that each individual project schedule is aligned with the common deadlines

View answer

Correct Answer: A

Question #257

A new manufacturing facility is being built for a consumer electronic company. The project to create it is nearing completion and will soon begin to enter the Closing phase. This will involve a number of people, but who will ultimately approve the work of the project?

A. Project Manager

B. The customer

C. Senior management

D. Stakeholders

View answer

Correct Answer: B

Question #258

A project manager is leading a project to develop accounting software for a trading firm. As the outcomes are being delivered, a new risk is identified regarding an indirect tax regulation that is being changed by the government in the next 6 months. This risk will have a significant impact on the project outcomes. What should the project manager do next? A.Determine the impact of the risk and prioritize outcomes that do not affect the tax module.

B. Delay developing the indirect tax module until the tax regulation comes into effect

View answer

Correct Answer: D

Question #259

Several components of an expensive manufacturing project have been returwned by thwe customwer. The customer is complaining that the quality of the components is poor and is concerned that, as a result, their products will be returned due to quality issues. The project manager is certain that quality has been maintained. How should the project manager communicate with the customer to help assure them that the project has produced quality products?

A. Show the customer the tolerance and control limits

B. Show the customer sample results from the current batch

View answer

Correct Answer: C

Question #260

Which of the following best relates to unknown unknowns?

A. Schedule reserves

B. Risk management

C. Contingency reserves

D. Management reserves

View answer

Correct Answer: D

Question #261

A project schedule risk has turned into an issue. The project manager foresees delays in project execution. What should the project manager do to resolve the issue? A.Escalate the issue to senior leadership for resolution

B. Work with relevant stakeholders to determine possible solutions C

View answer

Correct Answer: C

Question #262

Two team members were recently released from a project because the customer reduced the budget. However, the agile team is still receiving the same, if not more, work requirements as before. How should the agile project leader resolve this situation?

A. Update the project budget with the released team members

B. Update the restriction log with the new team capacity

View answer

Correct Answer: A

Question #263

A project manager for a technologically complex engagement reviews the key project indicators with the main stakeholders on a regular basis. During one of the meetings, the project sponsor explains that they are using the project manager's risk register as a way to communicate about the project at the executive level. How should the project manager ensure that project risks are reported accurately in the risk register?

A. Update the risks in the risk management plan

B. Review the risks throughout project execution C

View answer

Correct Answer: A

Question #264

A senior manager attends one of the project review meetings and expresses concern that the project will not meet the quality standards. What should the project manager do? A. Ask the senior manager to approve the user acceptance testing (UAT) plan

B. Inform the senior manager that there are approved quality standards C

View answer

Correct Answer: C

Question #265

The project manager is reviewing a project's progress and notices that one of the risks has become an issue. What should the project manager do to address the situation?

A. Initiate a change request to obtain additional funds from the management reserve

B. Meet with the project team and customer to brainstorm about potential solutions C

View answer

Correct Answer: B

Question #266

During a kick-off meeting, the project manager notices that one of the stakeholders responsible for providing key information to the team has a low level of participation. This stakeholder believes that there will be no benefit from implementing the project. The project manager realizes that this could be a high risk for the project. Which action should the project manager take?

A. Facilitate a supportive level of engagement for this stakeholder

B. Ask the project sponsor for advice as it might be possible to work with another stakeholder

View answer

Correct Answer: A

Question #267

A project manager is in a cross-functional agile team. The project manager has been assigned a software project with multiple features that will take the team about a year to complete. The CEO is insisting that the solution needs to meet business goals for the year end, which is due in 6 months. What should the project manager do to align stakeholders' needs and expectations?

A. Work with the stakeholders to create a prioritized backlog and release a roadmap

B. Modify the requirements to those that can be completed in 6 months

View answer

Correct Answer: D

Question #268

A project manager is assigned to a project where a vendor has been engaged to build a new system. One week before user acceptance testing (UAT) is scheduled, the vendor informs the project manager that they can only deliver half of the promised functions by the UAT start date. What should the project manager do next?

A. Communicate with the vendor and project team and explore possibilities for resolving the issue

B. Wait until the vendor cannot deliver and then invoke liquidated damages based on the contract C

View answer

Correct Answer: A

Question #269

Halfway through a project, the project sponsor is replaced by another peer who was not previously engaged in the project. The new project sponsor has rejected most of the project artifacts, and the team did not get the latest increment approved on the current iteration. Stakeholders are not feeling confident about the project outcome. What should the project manager have done to prevent this situation? A. Performed a stakeholder analysis when the sponsor joined the project

B. Held a governance meeting to review the project increment C

View answer

Correct Answer: C

Question #270

Eight highly qualified experts have been assembled to work for a 6-month period on a specific aspect of an organization's product development process. How should the project manager support this team to succeed?

A. Define roles and targets for all team members and regularly follow up with one-to-one meetings to review progress

B. Hand over control of specific aspects of their roles as experts and let them agree on their own timelines and targets

View answer

Correct Answer: C

Question #271

A project is behind schedule because of a delayed equipment installation. This is affecting many other activities. The manager responsible for the equipment delivery notified the project manager that there is a capacity issue for the team doing the installation. What should the project manager have done to prevent this situation from happening?

A. Defined the skill requirements more clearly in the scope statement

B. Asked the manager to follow the agreed-upon resource management plan

View answer

Correct Answer: B

Question #272

Before considering a project closed, what document should be reviewed to ensure that project scope has been satisfied?

A. Project scope statement

B. Project management plan

C. Project closeout checklists

D. Scope management plan

View answer

Correct Answer: B

Question #273

During project execution, a global project team was using a video conferencing tool to support the daily meetings. However, during these meetings, only a few team members were actively participating. As a result, lots of misunderstandings occurred. What should the project manager do to address this issue?

A. Check the ground rules of the meeting to review the initial agreement with the team members

B. Use round-robin check-ins to facilitate the meeting, so all participants have the opportunity to speak C

View answer

Correct Answer: A

Question #274

A state-of-the-art product was delivered at the end of a project life cycle. However, the customer claims the product was not designed to specifications. What should the project manager have done to avoid this issue?

A. The customer's requirements should have been captured and modified to meet the supplier's standards

B. The iteration review planning meeting should have been planned accordingly

View answer

Correct Answer: A

Question #275

A company is transitioning projects from a predictive to an agile approach. The CFO is concerned that one of the agile projects has an important feature for the financial department that is being delayed for a later iteration. What should the project manager do to clarify the situation?

A. Request support from the CEO on how to deal with the situation

B. Increase the size of the team in order to match any prior expectations of the CFO C

View answer

Correct Answer: A

Question #276

Taking out insurance in relation to risk management is called what?

A. Transference

B. Avoidance

C. Exploring

D. Mitigation

View answer

Correct Answer: C

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