Pass Your Exams with PMI-PBA Exam Questions & Answers, PMI Professional in Business Analysis

Question #1

A new project is in the planning phase. The business owner believes that, since the timeline is aggressive, requirements elicitation should begin as soon as possible. Which activity should the business analyst initiate before beginning requirements elicitation?

A. Draft a high-level data model

B. Prepare the requirements traceability matrix

C. Document how the relevant systems interact

D. Define how the solution will be evaluated

View answer

Correct Answer: B

Question #2

A business analyst has been assigned to ProjectY. After a requirements gathering session, the project manager asks the business analyst to identify which requirements would be considered in scope and out of scope, based on the business need. What document should the business analyst use to determine the relationship of the requirement to the business need?

A. Traceability matrix

B. Requirements package

C. Reliability matrix

D. Requirements management plan

View answer

Correct Answer: B

Question #3

A business analyst has been assigned to a project that will design and build two new bridges and, at the same time, redesign a failing bridge for a local structural engineering company. All three bridges must be constructed and meet all safety requirements before flood season next spring. How would the business analyst define the scope of this project?

A. Perform a work breakdown structure

B. Perform a feasibility study

C. Perform a structured walkthrough

D. Perform process modeling

View answer

Correct Answer: C

Question #4

After several meetings with different groups of users, a business analyst has gathered the requirements for a large IT project Now, the business analyst needs to document those requirements in a way that is clearly understood by the development team and provides enough information to check if the requirement has been met. Which of the following would work best in this case?

A. Flow chart

B. Prototyping

C. User steles

D. Functional specifications

View answer

Correct Answer: A

Question #5

A business analyst is leading a project to implement automated order entry software at a local pizza restaurant. The business analyst has very little information about the project: the ordering process takes too long and often ends in incorrect orders. What step should the business analyst take next?

A. Identify testing resources to support the implementation

B. Request information on the current ordering process and compare it with other companies

C. Select the software to implement and start working with the technical resources

D. Schedule a requirements gathering sessions with the manager of the ordering department

View answer

Correct Answer: A

Question #6

Company A is working on implementing a new platform with multiple stakeholders. The business analyst has gathered the requirements and established a baseline. However, scope creep is a persistent problem. What could the business analyst have established to help manage this situation?

A. Configuration management system

B. Sponsor signoff

C. Change control process

D. Communication plan

View answer

Correct Answer: A

Question #7

Which of the following techniques is used to identify ambiguous or unverifiable requirements?

A. Team peer review

B. Fishbone analysis

C. Resource checklist

D. Traceability matrix

View answer

Correct Answer: A

Question #8

After implementation of the product, the customer reports defects. What is the best course of action to take?

A. Do nothing since the solution is now the responsibility of the operations manager

B. Compare reported defects with user acceptance test results

C. Involve the end users and plan a new round of acceptance tests to check the gaps

D. Escalate the issue to the project manager since the acceptance was given by the customer

View answer

Correct Answer: D

Question #9

The business analyst receives multiple changes from different stakeholders during the requirements gathering phase of a project. How should the business analyst track the requirements throughout the lifecycle of the project to secure the delivery of the expected solution?

A. Record all the requirements in a matrix, review it regularly, and get approval from stakeholders

B. Perform inspections through the lifecycle of the project to detect any gaps and adjust the requirements baseline

C. Plan regular meetings with stakeholders to review the requirements baseline update and to discuss changes

D. Establish a risk traceability matrix and designate someone to manage each risk with the appropriate response

View answer

Correct Answer: C

Question #10

A sponsor requests a new requirement. The business analyst explains that most of the information needed for this requirement does not exist and that the requirement cannot be implemented. The business analyst recommends deferring the requirement until the needed information is available and then adding it to a subsequent project. The sponsor agrees. What should the business analyst do next?

A. Mark the requirement as complete so that it is not forgotten

B. Ask the stakeholder to review the requirement before any other action is taken

C. Communicate that the status of this requirement has changed

D. Bring the subsequent project to the change control board (CCB)

View answer

Correct Answer: B

Question #11

A company has developed a new product for a customer. The customer provided a specification, but the company did not produce the system requirements in the verification matrix. The customer is having difficulty determining if the product is meeting the requirements during the test event because the:

A. customer did not adequately review the test procedure before the test

B. test engineer is not communicating effectively with the customer

C. requirements in the technical specification are unclear and ambiguous

D. customer cannot make this determination until the entire test is complete

View answer

Correct Answer: B

Question #12

A business analyst created requirements for production of a product extract file for several systems. After reviewing the complex systems and dividing the processes into manageable tasks, the business analyst is able to identify the tasks required to implement the deliverable. Which analysis technique has the business analyst used?

A. Organization

B. Decomposition

C. Interface

D. Dependency

View answer

Correct Answer: B

Question #13

A system enhancement project has been initiated to address the concerns of an external group of stakeholders not included in the first release. What should be done to ensure stakeholder satisfaction with the enhancement?

A. Provide all sign-off project documentation to the stakeholders for information purposes only

B. Solicit feedback and add requirements to the project backlog

C. Request that the project manager identify all affected project stakeholders

D. Engage all stakeholders early in the requirements gathering phase to define acceptance criteria

View answer

Correct Answer: C

Question #14

06. Decision trees are used when working on business rules, however, where else would you use them?

A. Quality management

B. Quantitative risk assessment

C. Scope management

D. Project time management

View answer

Correct Answer: B

Question #15

Prior to the design phase, the project team needs to conduct a requirements review with the customer. To prepare for the review, it would be best for the team to:

A. prepare a test procedure for the product to discuss at the requirements review

B. start designing the product to impress the customer with the amount of progress achieved early in the project

C. evaluate the requirements and highlight those that cannot be met or need to be deferred

D. request a contract amendment to delete any requirements from the contract that will be difficult to meet

View answer

Correct Answer: B

Question #16

How can a SWOT analysis help when deciding between several possible options to address a business problem?

A. It can help the stakeholders identify the strengths and weaknesses of each option

B. It can help the product owner to determine opportunity cost of not choosing an option

C. It can help the project sponsor to determine the valuation of each option

D. It can help the stakeholders to determine how to avoid the threats of each option

View answer

Correct Answer: A

Question #17

Company A has set aside capital to invest an upgrade to their scheduling system. Documentation of the current structure was presented to the business analyst. However, the descriptions of certain steps are not documented clearly, and the business analyst has not been allowed to inspect the existing system. During elicitation, the business analyst asked questions of the schedulers as they performed functions in order to gain an understanding of the process. Which type of elicitation technique did the busines

A. Interview

B. Active observation

C. Simulation

D. Participatory observation

View answer

Correct Answer: A

Question #18

A few months into a project, the business analyst determines that the costs are exceeding the perceived benefits. The business analyst wants to address the possible risks of having to cancel the product. Which of the following documents should be used?

A. Business case

B. Stakeholder impact matrix

C. Business analysis plan

D. Project charter

View answer

Correct Answer: A

Question #19

A major stakeholder wants to know how the implementation of new features in the development of a product is progressing. Which of the following should be reported to the stakeholder?

A. Number of requirements tested and approved

B. Distribution of project changes

C. Requirements status during the project development cycle

D. Number of requirements approved vs

View answer

Correct Answer: B

Question #20

A business analyst has been assigned to a project team that is redesigning the company’s website. The business analyst has been documenting the relationships between requirements and has found requirements that do not trace to a business need. Which type of requirements are these?

A. Tested

B. Out-of-scope

C. Implemented

D. In-scope

View answer

Correct Answer: D

Question #21

A company is developing a new e-commerce platform lo enter a new market segment. Development is well under way when the government issues a new set of regulations. Which course of action should the business analyst take?

A. Check the traceability matrix to identify affected use cases

B. Evaluate the impact of the change on the project schedule

C. Evaluate if the new set of regulations is aligned with the business case

D. Obtain management sign-off on the new set of regulations

View answer

Correct Answer: C

Question #22

A company is developing a new product for a customer and is required to verify and validate the product against the customer’s acceptance test plan and requirements. The product was successfully verified against the acceptance test criteria, but the customer does not believe that the product meets the requirements. This occurred because the customer’s acceptance test plan:

A. was not formally accepted by the company

B. was incomplete and missing requirements

C. did not have measurable and testable requirements

D. was not included in the work breakdown structure

View answer

Correct Answer: D

Question #23

You have developed a RASCI chart. Who is most likely responsible for identifying stakeholders?

A. The business analyst

B. The development team

C. The sponsor

D. The Scrum Master

View answer

Correct Answer: A

Question #24

For a large, highly complex project with significant risk, which elicitation technique should be used to analyze input to and output from the product?

A. System analysis

B. Interface analysis

C. Dependency analysis

D. Risk analysis

View answer

Correct Answer: A

Question #25

In the first few weeks after a large implementation of a new web-based application, a critical report failed. Further investigation determined that a worker had been using a field that was not supposed to be used. This issue was not identified in testing. Which technique could have prevented this problem from occurring?

A. Prototyping

B. Use cases

C. Document analysis

D. Diagrams

View answer

Correct Answer: B

Question #26

Two weeks prior to the delivery date, a customer changes the business requirements. What should the business analyst do?

A. Ask the developers to implement the changes

B. Deliver the existing product and then begin work on the requested changes

C. Trace the requirements and measure the impact of the requested changes on the existing delivery date

D. Schedule a review by the change control board (CCB) to determine next steps

View answer

Correct Answer: C

Question #27

A business analyst is assigned to the lead analyst role for a project. This project is one of the largest in the history of the company and includes several components and complex interfaces. The system in development will be used by a wide variety of stakeholders. Which tool should the business analyst use to trace the large number of requirements that will be generated by this project?

A. Sequence diagram

B. Configuration management system

C. Process mode

D. Data dictionary

View answer

Correct Answer: C

Question #28

Requirements elicitation for a project is occurring. The marketing, acquisition, and production departments want to include specific requirements. The CEO has a requirement to deploy in three months. Which of the following actions will have a greater influence on the project success?

A. Conduct a stakeholder analysis and balance requirements by understanding the relative power associated with each stakeholder group

B. Explain the situation to the CEO and try to obtain an extension of the contract for the actual time necessary to develop the system

C. Prioritize and develop the requirements of the marketing department since the project will impact agreater number of people

D. Estimate the effort required for each requirement and develop as many functionalities as possible

View answer

Correct Answer: D

Question #29

A project team has been assembled to reduce production costs. The business analyst is working with the project team to review and approve requirements. A stakeholder from the assembly line area has an issue with one of the requirements since it is dependent on using existing equipment that is set to be retired within the next six months. Which of these techniques would the business analyst use to manage issues identified by stakeholders with requirements to ensure that those issues are resolved?

A. Interviews

B. Problem tracking

C. Process modeling

D. Estimation

View answer

Correct Answer: D

Question #30

The project team is early in the development phase of a new product. The project will need to be completed on a tight timeline and with a lean budget. What should the team do to reduce the risk of rework?

A. Organize a new elicitation workshop

B. Perform a Pareto analysis on the requirements

C. Validate the requirements before continuing with development

D. Ask the project sponsor to prioritize the requirements

View answer

Correct Answer: A

Question #31

After implementation of the product, the customer reports defects. What is the best course of action to take?

A. Escalate the issue to the project manager since the acceptance was given by the customer

B. Do nothing since the solution is now the responsibility of the operations manager

C. Compare reported defects with user acceptance test results

D. Involve the end users and plan a new round of acceptance tests to check the gaps

View answer

Correct Answer: A

Question #32

In order to reduce product and project risk for a large, complex project, a business analyst is asked to help develop a change process that includes formal authorization and tracking throughout the life cycle of the project. The business analyst needs a capability that will help ensure that the product conforms to approved requirements, changes can be documented, and the status of each change can be reported. What should the business analyst use?

A. Context models

B. Work breakdown structure

C. Configuration management system

D. Traceability matrix

View answer

Correct Answer: D

Question #33

A business analyst is planning the business analysis activities for a new payroll project. Due to a tight timeline, the analyst advises stakeholders that the requirements sessions should begin as soon as possible. Which key factor drives the selection of business analyst activities to be included in the project?

A. Project life cycle

B. Payback period

C. Communication plan

D. Return on investment (ROI)

View answer

Correct Answer: A

Question #34

The following requirement was included in a business requirements document: "An API shall be built to send data back and forth from the accounting system to the customer relationship system so that name and address data can be synchronized." What should be done with this business requirement?

A. It should remain because it specifies the type of data and the source system

B. It should be revised because it states a solution to the problem rather than the business need

C. It should be removed because it does not state how often the data should be synchronized

D. It should remain because it specifies the reason why the business requirement is needed

View answer

Correct Answer: B

Question #35

What can a business analyst use to track requirements documentation?

A. Affinity diagram

B. Business rules matrix

C. Version control system

D. Data dictionary

View answer

Correct Answer: C

Question #36

During the initial phase of a project, which technique could assist in identifying and categorizing the stakeholders?

A. Organization modeling

B. Power/interest grid

C. Business activity model

D. RACI matrix

View answer

Correct Answer: B

Question #37

While preparing a business case, an experienced business analyst faces difficulty in deciding which of three different solution options to recommend. The senior vice president (SVP) who requested the business case favors an outsourced solution; however, an analysis favors a custom-developed solution, either but internally or using contract labor. To prepare the recommendation, what should the business analyst do?

A. Perform solution evaluation

B. Recommend the SVP’s choice, as it is most likely to be adopted

C. Review the stakeholder analysisD

View answer

Correct Answer: A

Question #38

A company is in the final phases of implementing a project for a client. Which tool or technique could the business analyst use to iteratively validate the solution?

A. Expected vs

B. Expected vs

C. Schedule variance

D. Quality variance

View answer

Correct Answer: D

Question #39

A business analyst is working on a project to update the user interface for a legacy procurement system. An end user raises concerns that the new solution will not support their core business processes. How could the business analyst address the end user’s concerns about the new interface?

A. Develop a prototype to gather functional requirements

B. Document the business data objects using an entity relationship diagram

C. Consult the stakeholder register to evaluate if the user has authority to influence the project

D. Develop a use case package to support the user interface

View answer

Correct Answer: B

Question #40

A company is awarded a contract to design and build a custom product. The contract references a detailed technical specification. What is the best action to take to ensure the design meets customer requirements?

A. Develop a test plan to verify that the product meets the performance requirements in the technical specification

B. Generate a design package for the product and ask the customer to verify that the design meets his or her technical needs

C. Create a system requirements verification matrix to trace the design to the technical requirements and include verification methods

D. Conduct a one-on-one interview with each member of the technical team to ensure that they understand the customer’s specification

View answer

Correct Answer: B

Question #41

The customer generated a design specification for a new product. What is the best action to take to establish an approved requirements baseline with the customer?

A. Create a requirements traceability matrix for review and approval by the customer

B. Create a requirements baseline approval form for the customer to review and approve

C. Request that the customer create a baseline of the requirements in the contract specification

D. Perform a variance analysis on the design specification and report the results to the customer

View answer

Correct Answer: A

Question #42

A sponsor requests a new requirement The business analyst explains that most of the information needed for this requirement does not exist and that the requirement cannot be implemented. The business analyst recommends deferring the requirement until the needed information is available and then adding it to a subsequent project The sponsor agrees. What should the business analyst do next?

A. Mark the requirement as complete so that it is not forgotten

B. Bring the subsequent project to the change control board (CCB)

C. Communicate that the status of this requirement has changed

D. Ask the stakeholders to review the requirement before any other action is taken

View answer

Correct Answer: D

Question #43

The business analyst is seriously concerned about the possibility of differing interpretations of data items mentioned in the requirements documents. Which course of action should the business analyst take to minimize the risk of misunderstanding?

A. Plan a peer review of the requirements specification

B. Ask the development teams for a formal acceptance of the requirements specification

C. Write a data dictionary that accompanies the requirements specification

D. Hold a workshop with the development teams to explain the details of the requirements specification

View answer

Correct Answer: B

Question #44

A firm implements SharePoint and the business analyst creates the requirements to develop a business analysis repository. In the requirements, the analyst describes a detailed workflow that includes appropriate stakeholders receiving email notifications of certain activities. The SharePoint team needs to know which activities should trigger the notification workflow. Which workflow trigger should the business analyst incorporate?

A. Changes to test cases traced to requirements

B. Change through project life cycle

C. Any change to the requirements matrix

D. Changes to stakeholder memberships

View answer

Correct Answer: B

Question #45

The business analysts have concluded a requirements elicitation workshop. They now need to define rationale for each requirement. Which of the following pairs of items would be important to include in the rationale?

A. Reasons and assumptions

B. Functional relationships and work breakdown structure code

C. Product vision and operational relationships

D. Stakeholder impact and design decisions

View answer

Correct Answer: C

Question #46

The project team is working on the requirements specifications for a new product. The team reached a decision on which requirements will be included in the next release. A third of the stakeholders endorse one approach while no other approach achieved more than a quarter of the vote. Which decision role was used?

A. Majority

B. Unanimity

C. Plurality

D. Consensus

View answer

Correct Answer: B

Question #47

In the first few weeks after a large implementation of a new web-based application, a critical report failed. Further investigation determined that a worker had been using a field that was not supposed to be used. This issue was not identified in testing. Which technique could have prevented this problem from occurring?

A. Use cases

B. Prototyping

C. Diagrams

D. Document analysis

View answer

Correct Answer: B

Question #48

The stakeholders for a newly approved project are subject matter experts who are very knowledgeable in the client’s business and will provide the project requirements. The project team scheduled separate sessions with each subject matter expert to identify and prioritize the requirements. Which technique is being used?

A. Workshop sessions

B. Delphi technique

C. Brainstorming

D. Idea and mind mapping

View answer

Correct Answer: A

Question #49

The project sponsor needs to know which requirements will be implemented. Which of the following would be the most valuable for a business analyst to provide?

A. Requirements baseline document

B. Requirements management plan

C. Requirements impact analysis

D. Requirements traceability matrix

View answer

Correct Answer: C

Question #50

A new product was designed and delivered to the customer. The product exceeded customer expectations but did not meet the baseline budget for the product. What could be the issue?

A. Risks identified in the risk management plan were not addressed properly

B. Requirements were not properly traced and monitored

C. There is no issue since the product exceeded the customer expectations

D. The sponsor approved the release of the product without reviewing the budget

View answer

Correct Answer: B

Question #51

After analyzing a set of requirements documents, it is determined that the requirements are not yet ready for peer review. This was most likely caused by:

A. some requirements having not yet been discussed in a work group session

B. the requirements documents having not yet received sign-off from the sponsor

C. the requirements not providing all of the information needed to define the work

D. the requirements’ reference codes not tracing to the attribute numbers in the work breakdown structure

View answer

Correct Answer: B

Question #52

What is one benefit of documenting the change control process?

A. Stakeholders understand the difficulty of managing requirements

B. Stakeholders are shielded from how changes are assessed

C. Stakeholders know how to request changes

D. Stakeholders have a schedule of changes to be deployed

View answer

Correct Answer: D

Question #53

A document is being created that will detail the customer's needs for a product and will include a functional model, a data model, and a glossary of terms This document is called a:

A. project charier

B. requirements specification

C. business case

D. standard operating manual

View answer

Correct Answer: A

Question #54

At what time during the project is it most common for the retrospective to occur?

A. At any given time

B. At the beginning of every iteration or sprint

C. At the end of every iteration or sprint

D. At the end of a release

View answer

Correct Answer: C

Question #55

A company uses a prioritization range of 1–10, in which 10 represents the highest or best. According to the information from the table, which option should the business analyst recommend?

A. 3

B. 4

C. 2

D. 1

View answer

Correct Answer: C

Question #56

The customer and the business analyst are collaborating in the development of a solution scope. It is important for the customer to:

A. spend the time required to provide, clarify, and elaborate requirements

B. communicate changes to requirements only when they are completely defined

C. perform an alternatives analysis for requirements implementation

D. challenge assessments of the cost and feasibility of requirements

View answer

Correct Answer: C

Question #57

Projects have been managed well and completed on schedule and on budget. However, successful completion of the projects has not improved the company’s performance and profitability. Which of the following should have been implemented to ensure that the projects would improve the company’s performance and profitability?

A. A risk plan

B. A strategies and goals analysis

C. A project management plan

D. A review with appropriate stakeholders

View answer

Correct Answer: A

Question #58

The business analyst has been assigned to a project which delivers functionality for a much larger solution. The project has many requirements but has not received adequate funding. In addition, the stakeholders’ views conflict. Which tools and techniques should the business analyst use to maximize business value while establishing the requirements baseline?

A. Decision trees, weighted matrix, and context diagrams

B. Traceability matrix, context diagrams, and scope document

C. Weighted matrix, process flow, and organizational chart

D. Stakeholder register, decision tree, and capability matrix

View answer

Correct Answer: C

Question #59

A business analyst is working on a project's acceptance criteria. In an early collaboration with the company's stakeholders, the business analyst identified several user groups within the company: "Purchaser," "Shipper." "Customer," and "Agent" These user groups categorize stakeholders with similar needs and create a detailed narrative. Which technique did the business analyst use for evaluating the solution's acceptance criteria?

A. Stakeholder analysis

B. Job analysis

C. Persona analysis

D. Risk analysis

View answer

Correct Answer: B

Question #60

A stakeholder has rejected a project’s deliverable because it does not meet the original business need. It is further determined that the deliverable does not meet the requirements identified in the baseline. What is the best approach to resolve this issue?

A. Provide the stakeholder with a copy of the approved requirements baseline and move forward without making a change

B. Meet with the customer can apologize for misunderstanding the business’s need

C. Require development resources to work overtime to modify the deliverable to satisfy the stakeholder

D. Suggest re-estimating the requirement and following the change control process

View answer

Correct Answer: A

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