Prepare Efficiently with Latest PMI PMP Exam Study Materials

Question #1

A team is having a hard time completing work due to unclear requirements. They have not been able to complete an iteration successfully in several months.In order to help the team, what should the project leader do?

A. ecommend that the team reviews the length of the iteration with the stakeholders

B. ecommend that the product owner reviews the backlog refinement processes

C. ecommend limiting the work in progress to improve the team's focus

D. ecommend a review of the team members' individual performances

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Correct Answer: B

Question #2

A project team is transitioning from a predictive to an agile approach. The project manager is trying to minimize the support issues that the product has had in production. One particular pain point is the transition to operations, where the issues usually arise.What should the project manager do to improve this scenario?

A. ngage the operation teams in the retrospectives and demo sessions and incorporate their feedback on project activities

B. ncrease the focus on backlog items that cover support requirements, as well as product manuals and operation guides

C. oster stakeholder participation by engaging them early on the backlog discussions

D. sk the support/operation team to participate in the daily standup meetings to contribute to the project's progress

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Correct Answer: A

Question #3

During project initiation meetings, the project manager of a 9-month project states that a specific task would be out of schedule. At the project kick-off meeting, a key project stakeholder strongly objects, stating that this task is the key value of the project and should be completed on time.What should the project manager do to reduce the chances of having a strong rejection from stakeholders during the project initiation stage?

A. evelop a stakeholder-by-stakeholder engagement assessment matrix

B. end a letter to the stakeholders to inform them about the project scope and start date

C. chedule meetings with key stakeholders in advance to gather feedback on the project scope

D. dentify stakeholder rejection as a risk in the project risk register

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Correct Answer: C

Question #4

An organization is transitioning from a predictive to an agile approach.What should the project manager do to ensure that the agile approaches will bring about significant change?

A. btain full management support

B. dentify the organization's key clients

C. earn as much as possible about the organization

D. onduct agile training for the team members

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Correct Answer: A

Question #5

A project manager is managing a construction project that is facing challenges. There is schedule overrun, cost overrun, and the client is unhappy with the specific scope progress.What should the project manager do first?

A. eview the scope and project objectives

B. nforce the penalty clause on the supplier

C. ake action to reduce the cost overrun

D. ork with the client on the scope completion

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Correct Answer: A

Question #6

In an agile team, some of the team members are coming forward to ask for more autonomy on the project. What should the project manager do in this situation?

A. ncourage the team lead to make decisions

B. ncourage the team members to make decisions

C. iscourage them as conflicts may be created

D. iscourage this request, as it is for the management team

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Correct Answer: B

Question #7

A project manager is newly appointed to lead a project team that will be working remotely. The project manager decided to use a set of tools that worked well for previous projects. However, a few team members are not happy with this plan.What should the project manager have done to avoid this?

A. elegated the responsibility of selecting the collaboration tools to the project's technical lead

B. et with the project team to determine their collaboration needs and identified tools that will work best

C. llowed the project team members to use the tools that will work best for them for this project

D. sked the project sponsor for approval to purchase the newest collaboration tool on the market

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Correct Answer: B

Question #8

A company is transitioning projects from a predictive to an agile approach. The CFO is concerned that one of the agile projects has an important feature for the financial department that is being delayed for a later iteration.What should the project manager do to clarify the situation?

A. equest support from the CEO on how to deal with the situation

B. ncrease the size of the team in order to match any prior expectations of the CFO

C. reate an executive board to review the product backlog and replan the next iterations

D. larify with the CFO that the prioritization process is based on business value

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Correct Answer: D

Question #9

During project execution, the project manager notices that the work performance reports have deteriorated drastically in less than two weeks. The project team in country A is complaining about delays resulting from holidays occurring in country B that have impacted their project team.How should the project manager handle this situation?

A. mplement crashing to compress the schedule and improve the schedule performance index (SRI)

B. mplement fast-tracking to compress the schedule and improve the SPI

C. erform conflict management using the project's resource management plan

D. eview the risk management plan to evaluate the probability and impact of these delays

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Correct Answer: C

Question #10

A project manager meets with external stakeholders to explain the objectives and outline expectations for a new project. A key stakeholder appears to support the project, with the condition that other unrelated projects will receive financial support. Due to cultural sensitivities, the project manager is reluctant to be direct with the key stakeholder on this matter. The project cannot proceed without the support of this stakeholder.What should the project manager do?

A. roceed with the project without allowing scope creep to occur

B. se the contingency funds to provide support for the requested projects

C. ancel the project since the stakeholder's request is out of scope

D. nform the sponsor and document the request in the stakeholder engagement plan

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Correct Answer: D

Question #11

In the initiating phase of a project, the project manager and team members are prioritizing the product backlog along with the product owner.What should the project manager do next?

A. Produce a value-added product for the customer in each phase of the project

B. Produce a value-added product for the customer as continuously as possible

C. Produce a value-added product for the customer in the beginning of the project

D. Produce a value-added product along with the supporting documentation

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Correct Answer: B

Question #12

During the daily meetings with the team the project manager notices that a new team member is not making the expected progress on an assigned task.What should the project manager do?

A. sk the new team member to follow the team ground rules

B. sk an experienced team member to identify a replacement

C. sk the new team member to reassess their own capabilities

D. sk an experienced team member to coach the new team member

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Correct Answer: C

Question #13

In the past year, a company paid US$60,000 to an external subcontractor for an ongoing project. The project manager has been asked to evaluate if the project can be delivered more cost effectively this year by using internal labor. The project manager used an optimistic term of 4 months, a pessimistic term of 6 months, and a most expected term of 5 months, and has concluded that the service can be delivered with the following resources:-Two engineers (monthly salary of US$700 each)-One project manager (mont

A. S$35,000

B. S$20,000

C. S$40,000

D. S$30,000

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Correct Answer: A

Question #14

A project team's performance is being impacted by impeding internal procedures that are affecting the progress of activities and team autonomy.What should the project manager do first to address this situation?

A. iscuss the issue in the next sprint review meeting

B. rain the team members on the organization's procedures

C. sk the organization to improve the internal procedures

D. ry to remove the barriers and empower team members

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Correct Answer: D

Question #15

After a couple of iterations, the project manager decides to present the product to a key stakeholder. The stakeholder's feedback is that the team missed the mark on many features.What should the project manager do to avoid this in the future?

A. et up requirements-gathering sessions with all key stakeholders to evaluate the scope once again and reprioritize the backlog based on the sessions

B. chedule adequate sprint demos to gather early feedback from the stakeholders and adapt the plan accordingly

C. ncorporate design thinking practices into the project life cycle to better understand the product's personas and be more effective to match their needs

D. valuate the team's skills to look for someone with experience in product design and assign that person the task of rebuilding the product interface

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Correct Answer: C

Question #16

In an industrial plant, the owner has decided to add more capacity to the plant by installing a new machine and updating the software used in production. This capacity enlargement will occur while the plant is still functioning and producing. The software update will be accomplished using an agile approach in order to minimize risk. The machine procurement, installation, and integration will be accomplished using predictive approaches.What types of communications will the project manager have to design into

A. eekly colocated meetings with the relevant stakeholders

B. iweekly conference calls with the relevant stakeholders

C. eekly one-on-one meetings with each of the relevant stakeholders

D. iweekly written status reports from the relevant stakeholders

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Correct Answer: B

Question #17

A project manager has been assigned to a project where collaboration with the business is a critical key factor. The project manager is not sure about which approach to use. A senior project manager has been assigned to help the project manager.What advice should the senior project manager provide?

A. ork with the project manager to develop a new approach that will bring benefits to the project

B. uggest using an agile approach since customer and team collaboration is critical for project success

C. stablish a project management methodology that requires the customer to provide daily updates to the team

D. rovide a project management template for the project manager to follow as a guide

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Correct Answer: B

Question #18

A project manager who is new to an organization observes that an approaching deadline is likely to be missed because there have been some delays on the project due to a lack of resources.What should the project manager do next?

A. eview the risk management plan to identify the response strategy

B. scalate the issue to the sponsor and debrief them about the situation

C. eview the milestone list to determine which tasks can be fast-tracked

D. rganize a team meeting to discuss the next course of action

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Correct Answer: A

Question #19

A project manager for a factory construction project in a small town is evaluating the necessary actions to engage stakeholders. The local community is speculating the impact of the facility. There are rumors of job opportunities and environmental impacts, which are listed on the project risk matrix.What should the project manager do with regard to community engagement in this situation?

A. uild channels to extend communication efforts to the local community

B. ocus on the sideward stakeholders only and let the organization manage the community

C. se the city administration to address communication with the community

D. nclude the local union representative in the high-power, high-impact stakeholder group

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Correct Answer: A

Question #20

A project is in the knowledge transfer phase, and a few subject matter experts (SMEs) went to the client site for knowledge transfer. The SMEs captured various process deviations without sharing with the project team.How can the project manager ensure knowledge transfer across the team?

A. evelop the project charter and send it for approval

B. xplain that a project charter is necessary to ensure agreement on scope and deliverables and to define the project manager's responsibilities

C. peak with peers about the need for a project charter

D. gree that the project does not require a project charter, especially since the deliverables and milestones are included in the project management plan

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Correct Answer: D

Question #21

An agile project started 6 months ago. Since the beginning of the project, there have been disagreements among team members regarding daily meetings since some of the team members are not available at the same time. The project manager is convinced an agile team should be self-organizing, and that meeting times should be worked out by the team.What should the project manager do?

A. stablish a team charter

B. ecognize the team's contributions

C. ssign a team leader

D. stablish a project schedule

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Correct Answer: A

Question #22

During the course of a project, a junior team member approaches the project manager for some direction and advice on risk mitigation.How should the project manager respond?

A. ffer guidance and follow up with some developmental activity for the junior team member

B. efer the junior team member to the senior team member who develops the risk mitigation strategy

C. nform the junior team member that risk mitigation is not part of their work

D. ell the junior team member that the information is available in lessons learned

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Correct Answer: A

Question #23

A project manager is part of a team that is launching a series of features to comply with a new regulation. The team has only 6 weeks to release the features to the legacy applications. During the standup meeting, a software engineer indicated that the development of an important feature is on hold until the assigned designer completes a specific task. This delay is a serious road block to meeting the release date.What should the project manager do?

A. eet with the design team manager to inform them of the current status and request an additional designer

B. sk the software engineer to move forward without completing the important feature

C. ontact the design team manager and ask to reconsider the priority list based on the latest situation

D. eet with the designer to share the current status and develop a solution to complete the task

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Correct Answer: D

Question #24

During sprint planning, the product owner wants to prioritize items with high business value. However, the project team is concerned about technical debt and infrastructure dependencies to deliver the expected value.How should the project manager handle this issue?

A. upport a voting exercise so all team members can express their opinion and the reason behind their vote

B. upport the project sponsor so the decision is made top-down and the team follows the provided direction

C. upport the product owner so only items with high business value are included in the next sprint

D. upport the project team so technical debt and infrastructure dependencies are included in the next sprint

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Correct Answer: A

Question #25

A company that is heavily focused on delivering projects using predictive approaches on-boards a new project manager who uses hybrid approaches. The scope of the project contains a number of unclear requirements.How should the project manager plan the delivery of the project?

A. gnore the unclear requirements and focus on the delivery plan of the project

B. ait for the requirements to be more clear before any further action is taken on the project

C. reak down the requirements and prioritize the requirements into iterative work packages

D. scalate the issue of unclear requirements to the management team and wait for final authorization

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Correct Answer: C

Question #26

A building management system (BMS) project is in its commissioning phase and handover to the operations team will commence soon. However, the project manager noted that both the project and operation teams are not able to properly operate the BMS. As a result, there is an increased risk of the project schedule being delayed.What should the project manager have done to avoid this situation?

A. rought both teams together in a joint meeting to resolve the issue

B. ade some adjustments to BMS to be more suitable for the teams

C. llocated a dedicated handover team at early stages of the project

D. llocated proper resources for training on BMS in the project plan

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Correct Answer: D

Question #27

A project team is working on an agile software development project. The project manager is concerned that the virtual team may not be as effective as a colocated team at headquarters.Which two actions should the project manager leverage to ensure the team is meeting performance expectations? (Choose two.)

A. end weekly reports to the PMO, and use a kanban board for the product owner and the project team

B. end the weekly report to the PMO and the product owner, and use a kanban board for the project team

C. nvite the PMO manager to the daily standup with the project team and product owner

D. end weekly reports to all stakeholders, including the project team and the product owner

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Correct Answer: BC

Question #28

A company is implementing a project with team members located in different countries and time zones. Individual performance is satisfactory, but the team's performance as a whole is low, especially in terms of group activities.What should the project manager do?

A. eview and reassign team assignments

B. acilitate communication and team building

C. egotiate for new team members

D. eview and update the communications management plan

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Correct Answer: B

Question #29

The project manager has learned that the project sponsor is unhappy with the development of the project requirements.In order to realign the project with the sponsor's expectations, what should the project manager do?

A. eview the project goal diagram with the team

B. erform a stakeholder evaluation

C. onfirm which templates the team should be using

D. eview the risk management plan

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Correct Answer: A

Question #30

An equipment vendor will implement a new production line for a client company. The year-long project will include 2- to 4-month long iterations; however, the client's project manager has no agile experience.How should the project manager ensure that the client is effectively represented in the daily meetings?

A. ecommend agile training programs that best suit the client project manager's schedule

B. ropose a session for essential agile knowledge transfer for the client team to align with the daily meeting goals

C. ealign the project to a predictive approach to ensure optimal collaboration between the teams

D. rovide the client project manager with agile best practice documents and web resources

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Correct Answer: B

Question #31

A project is behind schedule because of a delayed equipment installation. This is affecting many other activities. The manager responsible for the equipment delivery notified the project manager that there is a capacity issue for the team doing the installation.What should the project manager have done to prevent this situation from happening?

A. efined the skill requirements more clearly in the scope statement

B. sked the manager to follow the agreed-upon resource management plan

C. onducted periodic reviews with the manager on resource availability

D. onsulted with the installation team on a regular basis to check for conflicts

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Correct Answer: C

Question #32

The resource management plan is already done, and the team is located in different countries around the world. Team members are in multiple time zones, and they use different languages for communication. The project manager needs to keep the team organized and avoid misunderstandings and miscommunication that may produce a negative impact to the project.What should the project manager do to reduce negative impacts to the project?

A. odify the communications management plan to account for regional differences

B. onduct cultural awareness seminars

C. old a virtual meeting to discuss the political environment

D. onduct a multigenerational management training session

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Correct Answer: A

Question #33

During a daily standup meeting, a roadblock was raised that is preventing one of the team members from proceeding with work. The project manager figures out that it is due to a technical issue.What should the project manager do to prioritize this critical impediment?

A. olve the issue for the team member

B. erform a brainstorming session to address the issue and add the solution to the sprint

C. scalate the issue to the software vendor for technical resolution

D. oach the team to come up with their own solution and add it to the next sprint

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Correct Answer: D

Question #34

During the execution of a project the project manager notices that only one team member has one of the technical skills needed to build the product. The project manager is afraid this might have a future impact on the quality and schedule, because most of the upcoming activities will require at least three people with this specific skill.What two actions should the project manager take to prevent the team from being unqualified? (Choose two.)

A. ommunicate to the project stakeholders that full integration may not be possible and that the project will potentially be delayed as a result

B. liminate the risk by mandating the partner to change the system settings to facilitate an easier integration with the new solution

C. ontinuously monitor the risk of the partner system's unavailability, and put the proper resolution plans in place in case the risk materializes into an actual issue

D. itigate the risk by developing alternative plans to make the solution ready and available without full integration capabilities

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Correct Answer: BD

Question #35

During a retrospective review, many project team members say they are not completing tasks during the iterations because of interruptions and requests for help from other teams.As a team facilitator, what should the project manager do to avoid this?

A. eunite with the project team members affected and tell them not to reduce the team's capacity

B. ire a coach to help all project teams to improve their abilities to solve problems on their own

C. ecommend to the project team members that they should improve their planning and make their stories smaller

D. dentify the problem's root causes and define the ground rules with all project team members to minimize interferences

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Correct Answer: D

Question #36

An agile team is working on a project that will be launched in six countries. Each country has specific requirements in addition to the base offering. The estimates indicate it will take six months to develop the base offering and an additional month to finalize each country's unique requirements. The expected revenue for the product is the same for each country.Which release strategy should the project manager recommend?

A. An iterative-based strategy to maximize value by releasing the product to each country as it is finalized and ready for release in that country

B. A financial-based strategy to reduce the roll-out effort and costs by planning a single, bundled release to all countries at the same time

C. A risk-based strategy to maximize the perceived value of the product by launching it to the countries with the lowest technical complexity

D. A quality-based strategy to maximize post-market adoption by releasing the product to the countries with the lowest probability of reporting field issues

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Correct Answer: A

Question #37

An agile team has been struggling to keep up with the planned pace, which is frequently resulting in sprint failures.What should the project manager do to help avoid this situation in the future?

A. witch to a Kanban approach, implementing features on a first-come, first-serve basis, fostering a sustainable pace

B. eplace junior team members with more experienced ones, and negotiate the project scope to compensate for the budget gap

C. sk the project sponsor to approve overtime to compensate for the lack of performance while adjusting the plan

D. eview the velocity of the team over the last several sprints and adjust the plan accordingly

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Correct Answer: D

Question #38

During project execution, a conflict occurs between the project manager and one of the team members at every project team meeting. The ongoing conflict is preventing tasks and deliverables from being completed. The project manager contemplates changing their leadership style.What should the project manager do?

A. eview the set of responsibilities with the team member

B. void the team member to prevent further conflicts

C. scalate the situation to the project sponsor

D. eview the personnel skill documents

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Correct Answer: C

Question #39

At a project meeting, a business analyst requires input from a marketing consultant to continue working on a task. The business analyst has tried to contact the consultant but has been told that the consultant does not have the time to discuss the project.What should the project manager do to move the project forward?

A. scalate the issues about the consultant to the functional manager so the consultant dedicates the necessary time to the project

B. nclude a new project risk into the risk register and allocate the consultant as the risk owner as it is their responsibility to provide input

C. iscuss the request with the consultant and set up time with the business analyst and consultant to discuss the project requirements

D. rge the business analyst to continue contacting the consultant to discuss the project since this is the responsibility of the business analyst

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Correct Answer: C

Question #40

A newly formed project team includes team members who have been working in the company for a long time as well as team members who are new to the company. The project team members discovered that there is a gap in communication between these two groups, and they are finding it hard to collaborate with one another.What should the project manager do?

A. sk the experienced members to lead the junior members to facilitate skill transfer

B. rganize networking sessions to allow the team members to get to know one another

C. ncourage team members to focus on delivering results with their specialized skills

D. sk the team to self-organize and escalate any issues to the project manager

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Correct Answer: B

Question #41

A project team has expressed concern that certain remote team members are not able to collaborate with the larger project team due to their work schedule. The project manager is confused since the entire team is located in the same time zone and believes there are other factors at play.What should the project manager do next?

A. mplement new options

B. xamine the team's virtual needs

C. ectify ground rule violations

D. eview performance formally

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Correct Answer: B

Question #42

An organization is struggling to start an important project. The project manager has identified that the scope definition is the main item preventing the project from starting. Although most of the scope items are defined and agreed upon among the stakeholders, there are a few items that are hard to grasp and very complex to define at this stage.What should the project manager do?

A. ropose that the well-defined scope items be delivered using a predictive approach and use an agile approach to deal with the complex items

B. aintain stakeholder momentum in working on the scope definition until a full detailed scope is achieved prior to starting the project

C. ecommend splitting the project into two smaller projects in order to work exclusively in an agile environment without interference from a predictive approach

D. pdate the risk register and escalate the issue to the project management office (PMO), requesting more resources be added to help define the project scope

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Correct Answer: A

Question #43

A senior developer working on a large artificial intelligence (AI) project has worked hard and shown excellent results. The project manager is very happy with the developer's contribution and thinks that the developer deserves a reward.What should the project manager do?

A. reate an opportunity for the project team to recognize this developer

B. rint a recognition certificate and present it to the developer during a meeting

C. end a recognition email to the team and copy management

D. eward the developer according to their motivations and interests

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Correct Answer: D

Question #44

Five agile teams working together on a product recently performed release planning. Midway through the project, each team showed that their progress was on track. When all of the teams integrated at the product level, many integration issues were observed. The overall product release progress declined with predictions showing the committed content will not be able to be accomplished.What should the project manager have done differently?

A. erformed a Scrum of Scrums on a regular basis to help the teams remove impediments

B. ormed a separate quality assurance team to test all items coming from each team at the end of each sprint

C. rranged an online session on the integration concept and suggested tools to the teams

D. nsured frequent and continuous integration of work to obtain early feedback and continuous learning

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Correct Answer: D

Question #45

A team has just adopted an agile approach. During daily standup meetings, the team expressed concerns about task delays. The project leader worked with the product owner to get clarity on the features. The project leader asked the team to fast-track all product features to ensure delivery. Sprints are being completed but with either fewer features or low quality.What should the project leader have done to ensure success?

A. sked the team to create an impediment log and keep it updated for use in the next sprint planning

B. irected teams to possible solutions that help in removing the impediments and contribute to a timely delivery

C. uggested to the team to add impediments as work items in the product backlog to be fixed in the next sprints

D. mpowered the team to improve their processes, tools, and interactions to be more effective in delivery and removing impediments

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Correct Answer: D

Question #46

A Scrum team is analyzing the burndown chart on day four of a 15-day sprint. The burndown chart is shown below.What should the team do next?

A. sk the product owner if some low-priority stories could be cut from the sprint

B. ontinue with the sprint as the progress shows buffers for potential interruptions

C. sk the project team to select any additional stories as they have additional capacity than planned

D. ontinue with the sprint work as planned and keep monitoring

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Correct Answer: D

Question #47

A project manager is working with a customer's team on a new project. Some product definitions and requirements are still not clear, but the customer wants to start activities as soon as possible. The organization is also expecting product delivery for a specific date due to a regulatory requirement. Due to the nature of the project, the project manager has decided to use a hybrid approach.Why did the project manager choose a hybrid approach?

A. hybrid approach will enable project activities to start immediately and allow for a plan for the requirements definitions

B. hybrid approach will allow the project manager to revise the product specifications

C. hybrid approach will allow for management of the requirement uncertainties as well as the date restriction

D. hybrid approach will ensure the delivery date is accomplished and will eliminate product uncertainties

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Correct Answer: A

Question #48

A project manager identifies an issue between two team members that is affecting the development of one of the deliverables during the second iteration of a project.How should the project manager address this issue to avoid any impact to the project?

A. end a warning to both team members indicating that if the issue continues, both will be removed from the project

B. scalate both team members to their respective functional managers and let them take the appropriate actions

C. ontact the functional managers to request substitutes for the conflicting team members

D. chedule a meeting with both team members to understand the issue and facilitate a solution that satisfies both parties

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Correct Answer: D

Question #49

After the merger of two large companies, a project manager is assigned to a project. The company hires a consultant to ensure best practices are being used in information security. During an iteration, the consultant requests changes to a software component, claiming that it is not meeting market requirements.What should the project manager do?

A. ontinue the iteration and add the requested changes

B. ontinue the iteration and review the change with the customer

C. ancel the iteration and meet with the product owner

D. ancel the iteration and add the requested changes

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Correct Answer: B

Question #50

A project to construct an electricity generation plant is on site near a nature reserve. An environmental activist group is questioning the need for the project. The customer has informed the project manager to disregard the group as they are not in support of the project.What should the project manager do next?

A. sk the customer to contact the activist group and let them know the project status and completion date

B. dd the activist group to the list of stakeholders and analyze the impact they may have on project delivery

C. bey the directive from the customer since they are funding the project and are the most important stakeholder

D. equest the project team disregard all communication from the activist group and continue with their project work

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Correct Answer: B

Question #51

A mid-size capital project has shared resources from the company's contract department. During the execution phase, the project team observed a delay in contracting. After communicating with the contract department, the project manager found the contract team is prioritizing other contracting jobs because they are not part of the project team.What should the project manager do first in this situation?

A. eport the issue to higher management and seek their direct involvement to complete the job from the contract department

B. rrange a meeting with the contract department to build trust and commitment by recognizing their critical support to the project

C. rrange several meetings with the contract department and ask them to contract the project as it is critical for project success

D. ommunicate with the contract manager to commit a budget for the resources required for project execution

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Correct Answer: B

Question #52

A business transformation project has a four-phase delivery plan. The project team has successfully delivered one phase of the project.To further enhance team performance and empower team members, which two actions should the project manager take? (Choose two.)

A. eview the budget and allocate funds for the reimbursements

B. pdate the project management plan with the incurred costs

C. sk the team members to draft a justification before processing the reimbursements

D. ollow the Perform Integrated Change Control process and submit a change request

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Correct Answer: DE

Question #53

Key decision makers are meeting to define the objectives of a new database migration project. There are many disagreements about scope and time lines among the leaders of various company departments.How should the project manager impartially prioritize the requirements to be integrated?

A. etain only requirements that result in profitable revenue growth

B. nsure the CEO selects the requirements from all department leaders

C. ive each department a fixed budget that will cover ten requirements

D. ank the requirements with the highest benefit-cost ratio as more important

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Correct Answer: D

Question #54

A project team consisting of four team members will be rolling out a company-wide application to both staff and contractors in a country. To deliver within strict the time lines, a local company skilled in application deployment and change management will need to be contracted.What should the project manager do to empower the local company?

A. anage expectations and agree on the requirements that the contractor will deliver under the supervision of the project manager

B. egin to roll out the application by micromanaging the contractor

C. et expectations and agree on the requirements that the contractor will deliver with periodic progress reports

D. eploy the contractor's staff under the supervision of the project manager

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Correct Answer: A

Question #55

A project manager is leading a team of diverse individuals of all ages. The working hours for the project were set at the beginning of the project, and all team members agreed to the hours. However, later in the project, one of the team members informed the project manager that the previously agreed upon hours no longer work due to the team member's personal commitments.What should the project manager do?

A. hanged the duration of iterations to deliver more value

B. alidated the iteration goals with the customer

C. nvited the customer to the daily meetings

D. elped the team redefine the MVP

View answer

Correct Answer: A

Question #56

Two team members were recently released from a project because the customer reduced the budget. However, the agile team is still receiving the same, if not more, work requirements as before.How should the agile project leader resolve this situation?

A. pdate the project budget with the released team members

B. pdate the restriction log with the new team capacity

C. xplain the new project requirements to the team

D. xplain the new team velocity to the customer

View answer

Correct Answer: D

Question #57

A new agile team is forming and the project manager notices that the team is struggling in many areas. The team is experiencing both the inability to meet iteration commitments and team member conflicts.What should the project manager do next?

A. aise the issues in the retrospective and propose solutions

B. nform management that commitments will not be met

C. nvolve management to help resolve the conflicts

D. oach the team both as a whole and individually

View answer

Correct Answer: D

Question #58

A team member in an agile project informs the project manager they might not be able to finish an assigned task on time, which could generate an obstacle for the rest of the team.What should the project manager do?

A. sk the team member to bring up the concern in the next daily meeting

B. end an email explaining the issue to all team members

C. eassign the task to another team member

D. ove the task to the next sprint

View answer

Correct Answer: A

Question #59

To estimate the costs of a new project that is similar to a project that was implemented last year, the project manager meets with a group of experts from the previous project. The group uses a three-point estimating technique. The project manager submits the estimated budget to the project sponsor for approval. The project sponsor, who is new to the company, is concerned because the budget exceeded their expectations.What should the project manager do?

A. eview the organizational process assessment to determine if a contingency reserve was considered in the budget estimate

B. eview the historical information and lessons learned from last year's project to justify the new budget estimate

C. hange the budgeting technique to a more accurate, bottom-up cost estimation

D. se soft skills to convince the project sponsor to approve the new budget estimate

View answer

Correct Answer: B

Question #60

A project manager just started managing agile projects. The project manager realizes that due to the lack of a clear definition of project objectives and definition of done (DoD), their colleague's projects have had many difficulties. Sponsors keep asking for more features and the projects have yet to be completed.What should the project manager do to avoid these issues?

A. rrange meetings to ensure every necessary task to complete the project is included in the project management plan

B. onvince the project sponsor to incorporate quality experts so the product can be tested and accepted as completed

C. onvince the product owner to approach the team and look for options to find a solution to the problem

D. chedule meetings with key stakeholders to build the agile project charter and set clear expectations for the project

View answer

Correct Answer: D

Question #61

During project execution, the project manager discovered that a key deliverable was missing from the scope of work. After investigation, the project manager and the team discovered that the missing deliverable will impact the critical path.What should the project manager do to avoid future delays?

A. ubmit a change request

B. dd additional resources to the project

C. pdate the scope of work

D. eview the risk management plan

View answer

Correct Answer: C

Question #62

A project manager received the project charter for a new product. The project is expected to have two main deliveries: the hardware part that has detailed specifications already defined, including a sample machine, and the user interface software that has only a basic specification and a requirement for a user experience design approach.Which project management approach should the project manager use?

A. he software development has a high uncertainty level, so an agile approach is recommended for the project

B. hybrid approach will work, using agile for software development and a predictive approach for the hardware deliveries

C. he deliverables are significantly different, so the project should be split into two projects that are driven by a program

D. he scope is well defined; therefore, a predictive approach is straightforward and the hardware and software can by synchronized on the gates

View answer

Correct Answer: B

Question #63

An integrated project involves the interaction of both hardware and software and the sponsor has approved the schedule management plan. The project team evaluated the product's feasibility of functionality and accelerated testing.What should the project manager do as a servant leader?

A. upport the team as necessary to find the minimum viable product (MVP)

B. mend the project budget to include MVP testing

C. ubmit a change request to the project sponsor for accelerated testing

D. evelop the product as per the schedule to perform integration and testing

View answer

Correct Answer: C

Question #64

A project manager has been selected to deliver one of an organization's key flagship solutions. Critical success factors include agility, market adaptation, and a quick response to market offerings.What is one of the key activities that the project manager should undertake to ensure company success?

A. equest more funding from the project sponsor to hire additional skilled resources and to incorporate additional quality in the project delivery approach and outcome

B. eview the project objectives with the project sponsor to agree on more realistic and achievable project plans and deliverables

C. reate a business case after performing a market review, and then submit it to the sponsor to modify the project deliverable to meet the newly defined objectives

D. onduct periodical reviews of the project plans, objectives, and deliverables to ensure all relevant data are captured to continue making informed project decisions

View answer

Correct Answer: D

Question #65

A new resource has joined an iterative project team. The project manager notices that the resource is unable to complete the deliverables on time.How should the project manager address this situation?

A. rain the executives on agile practices

B. nclude the executives in team retrospectives

C. egotiate with the executives and agree on a process

D. equest that the executives use agile practices

View answer

Correct Answer: C

Question #66

A product owner presented the backlog to the team, and the team raised concerns over implementing some of the features due to various impediments.What should the project manager suggest that the product owner do next?

A. nsure that the impediments are captured and prioritized based upon the highest valued features

B. stimate the financial impact of the impediments and request additional funding

C. egin to remove the impediments, starting with the easiest ones first, to foster team accomplishment

D. apture the impediments and inform management that their assistance is needed in resolving the impediments

View answer

Correct Answer: A

Question #67

A project manager is leading an innovation project that is facing a lot of risks due to a high level of uncertainty. What strategy should the project manager use to manage these risks using an agile approach?

A. evelop an agile risk matrix to track, assess, and evaluate the uncertainty of the project

B. mplement a scrum risk retrospective to analyze the risks at the end of the project

C. ssign an agile risk manager to better understand and track the project risks

D. valuate the risks constantly and reprioritize work as the project progresses

View answer

Correct Answer: D

Question #68

A project manager receives a suggestion from a team member for improving the product attributes without impacting the schedule or cost. This will add value to the project and the customer.What should the project manager do?

A. eject the suggestion and ask the team member to focus on executing the plan

B. sk the team member to submit a formal change request

C. ccept the suggestion as it has no impact on the project

D. sk another team member to validate the impacts of the suggestion

View answer

Correct Answer: B

Question #69

A large corporation is transforming itself from a predictive to agile approach. A project team with knowledge of agile practices is experiencing significant conflicts with the executives regarding the processes to be followed.How should these conflicts be resolved?

A. reate the requirements management plan to outline how project requirements will be collected, analyzed, and documented, and then assign requirements to team members

B. ork with the team to decompose the scope into a WBS and work packages in order to create required deliverables and timelines

C. tart working on the project management plan with work packages, a detailed schedule, and work assignments for team members

D. ork directly with stakeholders on the work breakdown structure (WBS) and assign tasks with a required timeline for each team member to start the work

View answer

Correct Answer: C

Question #70

The customer's project manager changes during the final stage of a project.How can the project manager avoid a project closure delay?

A. pdate the stakeholder engagement plan

B. eview the latest project status report and update the stakeholders

C. scalate the case to the customer's management team

D. ssue the project payment invoice to the customer in advance

View answer

Correct Answer: A

Question #71

During the review of a project's list of deliverables, one of the stakeholders expressed concern that one of the requirements will not be addressed.What should the project manager do?

A. heck the approved list of requirements to see if there are any missing items

B. ork with the stakeholder to improve the requirements' acceptance criteria

C. eview the requirements traceability matrix with the concerned stakeholder

D. iscuss with the stakeholder which additional requirements should be added

View answer

Correct Answer: C

Question #72

One of a project manager's team members is continuously improving. This team member has been a role model and mentor to others in the organization.How should the project manager acknowledge this team member's commitment?

A. end this person to a meeting to negotiate the scope with the client

B. ppreciate this team member's performance throughout the project life cycle

C. romote this team member to a coaching role after this project is completed

D. ocument it in the team member's end of year performance review

View answer

Correct Answer: D

Question #73

Due to organizational changes, several key stakeholders are replaced by new ones in the middle of a project. As a result, numerous new requirements are raised.What should the project manager do to ensure success of the project?

A. Review and prioritize new requirements with stakeholders to determine which change requests are needed

B. Seek immediate approval to amend the project timeline and budget in order to deliver all new requirements

C. Escalate the issue to the project sponsor and seek support to keep the original requirements

D. Emphasize to the new stakeholders that new requirements are not allowed at this stage of the project

View answer

Correct Answer: A

Question #74

A project schedule risk has turned into an issue. The project manager foresees delays in project execution. What should the project manager do to resolve the issue?

A. scalate the issue to senior leadership for resolution

B. ork with relevant stakeholders to determine possible solutions

C. pdate the schedule baseline to the new project time line

D. pdate the risk management plan and send it to the project team

View answer

Correct Answer: B

Question #75

A project manager agreed to a team member's request to have an alternative working schedule whereby they begin working at 12:00 p.m. each day. This arrangement has worked well for the project, but has recently been scrutinized by members from other project teams because the company's core working hours begin at 9:00 a.m.What should the project manager have done to prevent this situation?

A. roken down the situation to identify the root cause

B. etermined communication methods and channels

C. nalyzed the boundaries of the negotiations for agreement

D. anaged and rectified the ground rule violations

View answer

Correct Answer: C

Question #76

A software system is being built for a company. Once the system is in production, the team would like to collect usage data to evaluate the delivered value.Which evaluation practice should the project lead use to obtain accurate usage data?

A. mbed a feedback form into the system for users to respond

B. uild the functionality in the software to collect the operational usage data

C. end out a questionnaire to all users regarding the most useful features

D. nterview a sampling of users to obtain the usage data

View answer

Correct Answer: B

Question #77

FILL BLANKThe following table shows the business value created and the development effort required to implement various features in a product.Which feature should the team prioritize first? Enter the feature name in the box below.____________

A. ption A

B. ption B

C. ption C

D. ption D

View answer

Correct Answer: A

Question #78

A company plans to initiate a project involving a new technology. Approval for the project is required.What should the project manager do?

A. eview the cost and schedule baselines for execution

B. efine change management for the new technology

C. dentify the risks in implementing the new technology

D. nalyze the cost and identify the project benefits

View answer

Correct Answer: D

Question #79

An agile project team is looking to develop quality standards for a project.How should the project manager coach the team?

A. etermine the tools and techniques suitable for the project and ensure that testing is done early and continuously

B. nsure that the definition of done (DoD) is provided when the product owner agrees that all acceptance criteria have been met for the user story

C. nsist that test-driven development is implemented along with the automated testing

D. nform the team that user acceptance testing is required to ensure that the product owner accepts the solution

View answer

Correct Answer: B

Question #80

A project manager is assigned to a new project team that has several stakeholders who can have significant influence over the project outcomes. The project manager categorized the stakeholders into four different groups and wants to define the communication strategy.How should the project manager handle communication?

A. efine and direct communication to influential stakeholders

B. evelop and define a communication strategy for stakeholders

C. tilize a uniform communication structure across all groups

D. escribe the four groups in the project stakeholder matrix

View answer

Correct Answer: B

Question #81

A project manager is working with a Scrum team that is continually missing deadlines. The steering committee is concerned about the project as it is not clear that it will deliver the expected value. After some analysis, the project manager discovers there is a mismatch of competencies in one of the teams.What should the project manager do?

A. release burndown chart

B. nalysis of the business requirements document

C. tory points for the remaining user stories

D. urrogate measurements

View answer

Correct Answer: B

Question #82

A project's customer is furious. When the customer arrived at the project site, they discovered that one of their requirements was not met.What should the project manager do?

A. iscuss and agree with the customer to implement the missing requirement

B. efer to the requirements traceability matrix and analyze the requirement

C. onsult the scope management plan with the customer to understand the gap

D. nalyze the benefits management plan and implement the needed change

View answer

Correct Answer: B

Question #83

A project manager is managing a project with team members who are working all over the globe. The project manager notices that each team member's deliverables do not meet the requirements.What should the project manager do first?

A. ssemble the project team via conference call to tell them that disciplinary action will be taken if any more noncompliant deliverables are submitted

B. iscuss the process used to create the noncompliant deliverables with the project team to see if there was a potential misunderstanding

C. chedule time with the project sponsor to inform them that the project schedule is slipping due to the time it will take to rework the deliverables

D. eet with the project team to explain that noncompliant deliverables must be reworked and submitted immediately to avoid project delays

View answer

Correct Answer: B

Question #84

A project manager received a request to add features and functions to the project after the scope had already been established.What should the project manager do?

A. ollow the requirements management process

B. ollow the stakeholder engagement process

C. ollow the risk management process

D. ollow the change management process

View answer

Correct Answer: D

Question #85

The project sponsor of a major initiative is consistently changing the prioritization of modular work packages. The team is used to three week sprints and is becoming increasingly frustrated with the daily changes in scope.What should the project manager do?

A. et up a meeting with the sponsor to explain the importance of keeping a strict sprint cycle

B. ecrease the sprint cycle to the average reprioritization request by calculating it in days

C. et up a meeting with the project team and ask for their opinion on what to do

D. ove to a Kanban strategy so that work can be reallocated more easily

View answer

Correct Answer: A

Question #86

A project manager has been asked to participate in the procurement process for a software application that allows customers to buy online e-learning courses.The project manager will take over the project once the supplier has been sourced.What should the project manager do before the project starts?

A. sk the project sponsor to involve the legal department in the negotiation for the project agreement

B. otify the project sponsor that the project manager cannot be involved in the agreement negotiation process

C. nform the project sponsor that once the agreement has been signed, there cannot be any changes to the scope of the project

D. nsure that the requirements for the project are understood and that the objectives are verified before approval of an agreement

View answer

Correct Answer: D

Question #87

A project in the execution phase is behind schedule and is missing some materials. The contractor submits an offer to supply the missing materials and reimburse the cost since the internal procurement process will cause more delay. The project manager does not agree with the costs submitted by the contractor for the missing materials.What should the project manager do next?

A. sk the project sponsor to allocate more budget to cover the costs

B. pdate the procurement management plan and negotiate with the contractor

C. sk the contractor to review the offer and reduce the costs

D. pdate the procurement strategy and negotiate with the contractor

View answer

Correct Answer: D

Question #88

A project team has expressed concern that certain remote team members are not able to collaborate with the larger project team due to their work schedule. The project manager is confused since the entire team is located in the same time zone and believes there are other factors at play.What should the project manager do next?

A. mplement new options

B. xamine the team's virtual needs

C. ectify ground rule violations

D. eview performance formally

View answer

Correct Answer: B

Question #89

A project manager has been assigned to a project after the charter has been approved. While reviewing the charter with the team, the project manager finds that some major budget items, necessary for achieving the project outcome, have been missed.What should the project manager do next?

A. mmediately discuss this with the project sponsor and request to revisit the budget to ensure its accuracy

B. dd the missing budget items to the risk log and present them in the next project steering committee

C. tart the project and deal with these budget issues as they arise throughout the project life cycle

D. educe the quality and cost of other deliverables to allow additional budget for the items that were missed

View answer

Correct Answer: A

Question #90

A project team is working on the design of a solution for a complex project. Due to a lack of clarity of the customer's requirements, daily meetings were agreed upon between the team and the customer. There are a few external contractors in the project who do not agree with this idea as they feel it is a waste of time.What should the project manager do?

A. elcome and involve the contractors as part of the project team

B. sk the contractors to meet with the customer independently

C. sk the customer to develop a document with the requirements

D. arn and penalize the contractors who do not attend the meeting

View answer

Correct Answer: A

Question #91

A healthcare company is in the process of deploying an innovative healthcare solution globally. The project team has completed a limited release. The stakeholders have raised concerns about global healthcare guidelines and risks.What should the project manager do next?

A. valuate lessons learned from similar projects prior to deployment

B. erform a qualitative risk analysis on the identified project risks

C. eview compliance and regulatory requirements with stakeholders

D. onduct a feasibility analysis of deploying the solution globally

View answer

Correct Answer: C

Question #92

A project is being delayed due to a large amount of rework caused by a quality problem that is impacting the critical path.What should the project manager do?

A. Report the delay with rectifying actions to the project management office (PMO)

B. Rebaseline the project schedule to absorb the delay

C. Notify the project steering committee about the cause of the delay

D. Report the delay with rectifying actions to the change control board (CCB) for review

View answer

Correct Answer: D

Question #93

At the end of a project with multiple suppliers, the project manager is reviewing the closing process and finds that an unexpected financial balance is remaining.What will help the project manager understand why this has occurred?

A. roject audit

B. essons learned

C. rganizational process assets

D. rocurement audit

View answer

Correct Answer: A

Question #94

During the execution of a project, a company decides that everybody will need to take vacation time before the end of the year. This may cause a change in the project time line.How should the project manager address the situation?

A. gree with functional management and team members on a vacation schedule that would minimally impact the project schedule

B. ubmit a formal request to senior management asking them not to proceed with this decision based on the impact it will have on the project

C. ush out the project timeline according to the vacation plan in place based on the recent company policy

D. iscuss the vacation plan and include scheduling changes in the change log database

View answer

Correct Answer: D

Question #95

A client wants to create an innovative software for the travel industry using an agile approach. A project manager from the company was assigned to work on the details and estimates as requested by the client.What should the project manager do before sending the information to the client?

A. ut the tasks with estimates in the backlog and clarify that the project will not need any reserves

B. equence the tasks with estimates and add standard risk reserves to use for software development

C. nalyze the tasks, provide estimates, include a prototype demo, and send to the client directly

D. ork with the team to understand their views and add the appropriate dependencies and risks

View answer

Correct Answer: D

Question #96

A company just started managing a project using an agile approach. Due to this change, the general manager is worried about the scope definition process for upcoming projects.What should the project manager do to ensure the project scope is completely defined?

A. eet with the general manager and convince them to return to using predictive approaches to avoid any risk

B. sk the general manager to review every requirement to ensure all projects will deliver the requested products

C. sk for a budget increase to implement a double-check process to ensure every business need is included in the requirements

D. elp sponsors and stakeholders craft the product vision, and bring the team and product owner together to clarify expectations

View answer

Correct Answer: D

Question #97

A project manager is managing a government project that targets the development of small businesses in remote towns. The project team is having difficulty conducting entrepreneurship training in some of the targeted towns because the local municipal governments will not authorize the training. As a result of the delay, project implementation is at risk.What is a probable reason for this?

A. he project should have constructed training centers in the remote towns

B. he project did not identify and engage the correct stakeholders

C. he project did not fully engage the project sponsor

D. he project should have representatives in all the remote towns

View answer

Correct Answer: B

Question #98

During the course of a project, the project manager's immediate director is communicating directly with the client to approve changes without the project manager's knowledge. This is causing confusion in the project team where the scope is changing in the background, but only being mentioned in project meetings.How should the project manager handle this?

A. ommunicate directly with the director and inform them of the communications management plan

B. ommunicate directly with the client stating that any scope changes must go through the project manager

C. eview the stakeholder engagement plan and put in place any existing actions accordingly

D. iscuss the issues with the project team and let them know that the project manager will handle scope changes

View answer

Correct Answer: A

Question #99

A project manager is leading a project which shows a trend to exceed the cost baseline.What should the project manager do first to manage the budget?

A. sk the project sponsor for assistance in getting the budget back on track

B. eet with the project team to analyze the actual cost to determine deviations

C. nform the stakeholders that the project will be finished over budget

D. ssue a change request including the analysis to increase the budget

View answer

Correct Answer: B

Question #100

A project manager wants to assign a junior engineer to a new project. In past projects, the engineer showed initiative to take on complex tasks and solve problems in innovative ways without any need for encouragement. However, the engineer declines the project manager's invitation to join the new project.What is the most likely reason for the engineer's refusal to work on the project?

A. he project manager did not follow the normal hiring process with the engineer's functional manager

B. he engineer has "project burnout" from working long hours and solving difficult problems

C. he engineer did not feel welcome or enjoy working with the other project team members

D. he project manager did not sufficiently support and recognize the engineer's professional growth

View answer

Correct Answer: A

Question #101

Five agile teams working together on a product recently performed release planning. Midway through the project, each team showed that their progress was on track. When all of the teams integrated at the product level, many integration issues were observed. The overall product release progress declined with predictions showing the committed content will not be able to be accomplished.What should the project manager have done differently?

A. erformed a Scrum of Scrums on a regular basis to help the teams remove impediments

B. ormed a separate quality assurance team to test all items coming from each team at the end of each sprint

C. rranged an online session on the integration concept and suggested tools to the teams

D. nsured frequent and continuous integration of work to obtain early feedback and continuous learning

View answer

Correct Answer: D

Question #102

A project manager is leading a project that is in the execution phase. Due to a company reorganization, some key project team members are likely to leave the project.What should the project manager do next?

A. iscuss this issue with the affected team members and support them during the transition

B. tart looking for replacements as soon as possible to help prevent any schedule slippage

C. ngage with the project sponsor to ensure that this change does not affect the project execution

D. etermine the impact to the project and implement mitigations per the project management plan

View answer

Correct Answer: D

Question #103

In a daily standup meeting, a project manager notices that a team member's reports include incomplete tasks with no impediments. A colleague informs the project manager that this team member is experiencing a personal issue.What should the project manager do?

A. sk the human resources (HR) manager to speak with this team member

B. oach the team member on how to keep work and personal issues separate

C. eallocate this team member's tasks to others for the immediate future

D. nderstand the team member's personal issue and offer them support

View answer

Correct Answer: D

Question #104

A project manager is managing a mobile application development project when one of the experienced team members starts missing deadlines. The delays will impact project implementation.What should the project manager do next?

A. ssign an additional resource to help the team member with the tasks

B. sk the team member's functional manager if there are any known issues

C. onvene a team meeting to encourage and motivate the entire team

D. eet with the team member to understand their concerns and/or issues

View answer

Correct Answer: D

Question #105

An enthusiastic, newly hired vice-president has been assigned as the product owner for a digital transformation project. The project manager advises the product owner that some of the functional requirements are not aligned with the chief information technology officer's (CTO) strategy. The product owner tells the project manager that the CTO is not part of the project and should not be engaged at this moment.What should the project manager do?

A. dvise the CTO about the possible impacts caused by the project

B. nfluence the product owner to review the engagement needed from other stakeholders

C. ontinue building the backlog since they are functional requirements

D. eview the organizational process assets (OPAs) for historical information from similar projects

View answer

Correct Answer: B

Question #106

A project manager is leading a hybrid project funded by a time and materials (T&M) agreement. The project was completed, and the client accepted the delivery of the product. One week later, the client asked the project manager to fix two defects they found in the product. The project manager responded with an estimate of time and money and asked the client to confirm this. The client disagreed and insisted that the work should be done for free because it is a defect in the product.What should the project ma

A. rained client engineers to support the product after its delivery

B. eviewed the project quality control plan with the client

C. uggested a fixed-cost basis and included free bug fixes for 1 month

D. lanned how the delivered product will be supported after its delivery

View answer

Correct Answer: D

Question #107

A regulatory branch of an environmental government agency has recently placed a ban on the manufacturing of a specified thickness of plastic packaging products. This ban will take effect in 12 months. The project manager for a startup firm working in alternative packaging has been monitoring the progress of this law for a while and, as part of the risk management, has identified new products that can support a growing customer base.What should the project manager do next?

A. egin a marketing campaign to sell alternative packaging after the 12-month period ends

B. rganize a meeting with all stakeholders and review the stakeholder engagement plan

C. ontinue production processes and plan to discuss changes at the next annual target review meeting

D. nform management of the new law as an opportunity to expand market share and share the proposed products

View answer

Correct Answer: D

Question #108

A new project manager is assigned to a project midway through its implementation. During the first risk review meeting, the project manager notices that the version of the risk register used by the project team members is different from the one the project manager is using.What should the project manager have done to avoid this issue?

A. eferred to the communications management plan

B. alidated the issue log

C. alidated the project artifacts

D. erformed expert judgment

View answer

Correct Answer: C

Question #109

In a newly formed project team, one experienced team member is overwhelmed by the complexity of the tasks and is not happy with the project team.What should the project manager do?

A. Explain that the tasks are unavoidable and ask the team member to find a solution to overcome the challenges

B. Set up team-building activities with the project team members to reduce tension

C. Ask the team member to enter this potential schedule delay in the risk register

D. Actively listen to the team member and identify ways to support their needs in completing the tasks

View answer

Correct Answer: D

Question #110

After conducting a performance assessment, the project manager identified that some gaps still exist. What should the project manager ensure?

A. wards are given to all team members for playing a role in the project and undertaking the assessment

B. erformance improvement programs are organized for all team members who were assessed

C. ll team members rotate their job schedules immediately to make them versatile

D. ssessment results are kept private and not shared among team members

View answer

Correct Answer: D

Question #111

The rollout of a new finance system is in the execution phase. A number of issues have surfaced in the last month that are slowing the project down. A new project sponsor has recently started with the company but has not had time to meet the project manager. The project is at the point where the issues are significantly impacting delivery of the project.How should the project manager alert the new project sponsor about these concerns?

A. end an email invitation to the project sponsor to attend all of the project team's weekly meetings, and hope the sponsor will find time to attend

B. end an email to the project sponsor summarizing the project status and key concerns, and request an immediate face-to-face meeting to discuss them

C. ontinue emailing updated project status reports highlighting the key risks and issues, and wait for the project sponsor to request a meeting

D. omplete a risk analysis outlining the delays and impacts, and email a copy of the risk register, urging the project sponsor to respond

View answer

Correct Answer: B

Question #112

During the implementation stage of a project, a newly appointed team leader approaches the project manager to verify the team's tasks and schedule. The work did not go as planned due to the team leader's lack of management experience. This could cause delays for the project.What should the project manager do?

A. sk the human resources director to appoint a senior team leader

B. nform the project sponsor about the possible delay

C. irectly manage the project team to avoid project delays

D. rovide mentoring to the newly appointed team leader

View answer

Correct Answer: D

Question #113

During a documentation audit of an international company, it was identified that the last version of the project schedule was from one month ago even though the project manager knew it was recently updated.How should the project manager have handled documentation for the project?

A. pdated the project management plan regularly and had it securely shared with all stakeholders

B. ssigned a project team member to ensure all project documentation was updated

C. eviewed the risk register to identify a response plan for the audit

D. ept documentation in the project management information system (PMIS), and shared it with appropriate stakeholders

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Correct Answer: A

Question #114

A project manager has been assigned to an emergency project that must be completed within the next few weeks. The project manager realizes this will have an impact on the local community. As the work is near a school, the project manager has engaged with them to understand their needs.How should the project manager ensure the work continues smoothly?

A. ostpone the required work on the project until school holidays begin

B. ontinue the work as planned and inform the school when the project team arrives on-site

C. dvise the school to close for the duration of the project work

D. iaise with the school to include nonworking project hours during school start and finish times

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Correct Answer: D

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