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Question #1
Projects have been managed well and completed on schedule and on budget. However, successful completion of the projects has not improved the company’s performance and profitability.Which of the following should have been implemented to ensure that the projects would improve the company’s performance and profitability?
A. risk plan
B. strategies and goals analysis
C. project management plan
D. review with appropriate stakeholders
View answer
Correct Answer: B
Question #2
A major stakeholder of a project is surprised to learn that a particular requirement was not implemented during the latest launch. The business analyst tells the stakeholder that the requirement status was changed to “deferred”.What could have prevented the stakeholder from being surprised about the status change?
A. he status should have been reviewed prior to project launch
B. he status should have been communicated to all project stakeholders
C. he status should have been updated in the traceability matrix
D. he status should have been communicated to the requirement’s source
View answer
Correct Answer: A
Question #3
Which of the following actions will contribute most to the success of the initial stage of the project?
A. nterview stakeholders to clearly define the problem
B. stablish the change control process of the project
C. efine the acceptance criteria required during the acceptance phase
D. ocument the requirements and obtain sign-off
View answer
Correct Answer: A
Question #4
A project team delivers a solution based on the approved requirements and is confident that it meets the defined acceptance criteria. What should the business analyst do to obtain signoff?
A. ontact the sponsor
B. o signoff is necessary
C. efer to the RACI matrix to identify who is responsible for signoff
D. ontact the stakeholder who provided the majority of requirements in the traceability matrix
View answer
Correct Answer: A
Question #5
The client produced a specification for a new product to be developed by Company A. Company A designed and successfully tested the new product against the test plan, yet the client does not agree that it meets the specification.What could have caused this?
A. he requirements matrix did not adequately track back to client requirements
B. he product design was not properly reviewed by the quality department
C. equirement changes were not properly identified in the project charter
D. he product was not adequately tested in accordance with the test plan
View answer
Correct Answer: C
Question #6
Which technique allows the collection of the maximum number of ideas on a subject from a group without considering the validity or practicality of the ideas?
A. rototyping
B. urveying
C. rainstorming
D. nterviewing
View answer
Correct Answer: C
Question #7
A business analyst assigned to review test output for a project realizes that an approved requirement has been missed. Which technique could the business analyst have used to ensure that requirements were delivered as stated?
A. Use cased
B. Requirements management plan
C. Traceability matrix
D. Work breakdown structure
View answer
Correct Answer: B
Question #8
The business analyst wants to ensure that requirement changes can be formally tracked after the product is baselined. What will the business analyst need to evaluate the proposed change?
A. cope statement
B. mpact analysis
C. equirements management plan
D. areto analysis
View answer
Correct Answer: B
Question #9
A business analyst is developing a traceability matrix to determine whether or not any gaps exist and to identify any discrepancies. Which critical field is needed to ensure that the traceability matrix is usable?
A. ierarchy
B. equirements description
C. tatus
D. wner
View answer
Correct Answer: B
Question #10
During a requirements workshop, sponsors and managers from different departments express varying points of view and priorities about the product’s functions and requirements. The business analyst struggles with facilitating the group to reach an agreement.What should the business analyst have defined to avoid this?
A. ecision-making process in the business analysis plan
B. ecision-making process in the project management plan
C. ommunications approach in the business analysis plan
D. ommunications approach in the project management plan
View answer
Correct Answer: B
Question #11
A business analysis team has collected the main business requirements from the major stakeholders of a project. The team wants to be sure that each stakeholder has a clear understanding of the areas of analysis that will be in scope.Which model should the team employ to ensure the most effective representation of analysis boundary?
A. ontext diagram
B. ata flow diagram
C. tate diagram
D. ntity relationship diagram
View answer
Correct Answer: A
Question #12
A business analyst is assigned to the lead analyst role for a project. This project is one of the largest in the history of the company and includes several components and complex interfaces. The system in development will be used by a wide variety of stakeholders.Which tool should the business analyst use to trace the large number of requirements that will be generated by this project?
A. equence diagram
B. onfiguration management system
C. rocess mode
D. ata dictionary
View answer
Correct Answer: A
Question #13
Which function involves auditing both the quality requirements to resolve discrepancies and the results of quality control measurements to ensure that appropriate quality standards and operational definitions are being used?
A. uality management
B. uality assurance
C. uality assessment
D. uality control
View answer
Correct Answer: D
Question #14
What should be done to ensure that the product design meets the stated requirements?
A. eview lessons learned results
B. onduct multiple internal design reviews
C. ngage an experienced development team
D. se a traceability matrix
View answer
Correct Answer: D
Question #15
A business analyst is reviewing a discrepancy report after a test session. The discrepancy report has revealed a defect that the business analyst must address.Which of the following criteria should the business analyst use to identify the appropriate response to the defective test result?
A. erform an impact analysis and open a change request to include the revised requirement in the next baseline
B. nspect the requirements traceability matrix to verify if the requirement is connected to a use case
C. etermine if the defect is in the solution developed, in the original requirement or in the test case
D. erify that the corresponding requirement was appropriately signed off by the requesting stakeholder
View answer
Correct Answer: C
Question #16
The project manager is beginning to prepare for a test readiness review with the customer. The project manager knows that the customer will want a summary of requirements that have been rejected or deferred. The project manager has requested that the business analyst provide a list of rejected and deferred requirements.What should the business analyst have done to complete this request?
A. imit the number of rejected requirements on the project
B. et up a change control board to track the number of rejections
C. rack rejected requirements in the system requirements verification matrix
D. pend more time up-front reviewing the requirements to limit rejections
View answer
Correct Answer: B
Question #17
A major stakeholder wants to know how the implementation of new features in the development of a product is progressing. Which of the following should be reported to the stakeholder?
A. umber of requirements tested and approved
B. istribution of project changes
C. equirements status during the project development cycle
D. umber of requirements approved vs
View answer
Correct Answer: A
Question #18
During validation of a project solution, the business analyst discovers that a requirement has been altered. Instead of placing the company logo in the upper-left corner of the window, it is displayed in the upper-right corner. When the business analyst asks the developer about the change, the developer says that one of the stakeholders asked directly for the change.Which correct action should the business analyst take?
A. onfront the stakeholder that requested the change
B. ollow the change control process as defined in the business analysis plan
C. iscuss the change in the next stakeholder meeting
D. sk the developer to correct the logo as stated in the requirement
View answer
Correct Answer: C
Question #19
A new business analyst has taken over on a project that is in the development phase. The project manager is looking for an update on requirements status.What should the business analyst use to help communicate the status?
A. usiness analysis plan
B. raceability matrix
C. roject charter
D. ommunication plan
View answer
Correct Answer: B
Question #20
A business analyst has captured all of the requirements from the various stakeholders within the organization and has compiled them into a complete list. After reviewing the list of requirements with the stakeholders, it is determined that the list of requirements is too large and will exceed the allotted budget.Which tool or technique should the business analyst use with the stakeholders to prioritize the requirements to determine which requirements are approved, deferred, or rejected?
A. MART Goals
B. oSCoW Analysis
C. WOT Analysis
D. imeboxing Analysis
View answer
Correct Answer: A
Question #21
A business analyst has been asked to investigate a problem. This investigation will provide input towards developing a business case. The business analyst wants to first understand the company’s current business processes.Which technique should the business analyst use?
A. oSCoW
B. ACI matrix
C. bservation
D. ser stories
View answer
Correct Answer: C
Question #22
Company A has initiated a project to update their online ordering system. The business analyst has noticed that the purchasing department, a primary stakeholder, is excluded from the list of stakeholders.In which reference material can the business analyst find information about the missing project stakeholders?
A. usiness analyst communication plan
B. usiness case
C. rganizational chart
D. usiness analysis plan
View answer
Correct Answer: A
Question #23
The business analyst has worked with the stakeholders to capture their views of organizational improvement for the company. It would be best to align these with the:
A. ork breakdown structure
B. ision/scope document
C. roject charter
D. equirements traceability matrix
View answer
Correct Answer: B
Question #24
After a project was delivered, the business analyst learns of a project objective with no associated requirement. What would have helped determine this issue before delivery?
A. ontext diagram
B. se cases
C. racing requirements
D. rocess flow
View answer
Correct Answer: C
Question #25
A major stakeholder of a project is surprised to learn that a particular requirement was not implemented during the latest launch. The business analyst tells the stakeholder that the requirement status was changed to “deferred”.What could have prevented the stakeholder from being surprised about the status change?
A. The status should have been reviewed prior to project launch
B. The status should have been communicated to all project stakeholders
C. The status should have been updated in the traceability matrix
D. The status should have been communicated to the requirement’s source
View answer
Correct Answer: A
Question #26
The project sponsor needs to know which requirements will be implemented. Which of the following would be the most valuable for a business analyst to provide?
A. equirements baseline document
B. equirements management plan
C. equirements impact analysis
D. equirements traceability matrix
View answer
Correct Answer: A
Question #27
Which of the following tools will help facilitate the decision-making process when stakeholders do not agree on the value of an initiative?
A. ap analysis
B. orce-field analysis
C. easibility analysis
D. EST analyst
View answer
Correct Answer: B
Question #28
What should a business analyst do after discovering that two solution requirements conflict?
A. ommunicate the conflict to stakeholders and facilitate a resolution
B. pdate the requirements baseline and upload it to the project repository
C. erform an impact analysis and propose a lower-cost alternative,
D. onsult the sponsor(s) and log the constraint
View answer
Correct Answer: A
Question #29
Once a new project has been identified, the business analyst works with project team members to define what will be included in and excluded from the new system. Which of the following has the business analyst defined?
A. usiness case
B. usiness requirements
C. olution design
D. olution scope
View answer
Correct Answer: D
Question #30
Which of the following techniques contrasts the current and desired business views to analyze possible business changes?
A. WOT analysis
B. mpact analysis SWOT analysis
C. ap analysis
D. rend analysis
View answer
Correct Answer: A
Question #31
The best way to ensure the integrity of requirements is to:
A. implement version control, maintain a history of requirements changes, and track the status of each requirement
B. establish a requirements baseline, establish a change control board, and label each requirement uniquely
C. use a requirements management tool, measure requirements volatility, and maintain a history of requirements changes
D. establish a change control board, track the status of each requirement, and use a requirements management tool
View answer
Correct Answer: B
Question #32
In the middle of a project, a new requirement was added to the scope. The business analyst must determine if any impacts, dependencies, or risks are associated with the addition to the scope.What task should the business analyst perform in order to identify these impacts?
A. anage requirements traceability
B. anage assumptions and constraints
C. anage solution scope
D. anage requirements prioritization
View answer
Correct Answer: C
Question #33
The human resources, engineering, and marketing departments have provided feedback on the business needs for a new product. After analyzing the feedback from the three departments, it would be best to:
A. ollaborate on a product scope that aligns with the company’s objectives
B. ote on the product’s highest-value business needs
C. elegate the decision to be made by the product sponsor
D. egotiate to best meet each department’s objectives
View answer
Correct Answer: A
Question #34
A startup company sells organic vegetable and fruit smoothies. Management is tracking a rapid decrease in sales of their best-selling juice, so they contract a business analyst to identify solutions in order to increase sales by comparing similar products offered by competitors. Which technique or tool should be used?
A. rend analysis
B. enchmarking
C. ompetitive analysis
D. ocus group
View answer
Correct Answer: C
Question #35
A business analyst for Company A has been assigned to a three-year project to assist health insurance Company B with implementing and testing a new set of medical codes. The business analyst has identified many stakeholders who will participate in the project. For example, Company A will designate technical staff to write and code the requirements and provide a testing team to test the new functionality. The senior director of Company B will require weekly progress updates. The project manager from Company
A. Consult
B. Responsible
C. Accountable
D. Inform
View answer
Correct Answer: C
Question #36
A company has just finished the development work for a new software sales tracking application and is in the process of validating that the new application meets all of the acceptance criteria defined for the business requirements. During the validation process, a stakeholder discovers that the application does not provide the selection criteria needed to produce the sales volume reporting required by the company’s financial department. The business analyst for the project determines that the selection crit
A. Root cause analysis, fishbone diagram, and/or the Five Whys
B. Scope modeling, Ishikawa diagram, and/or the Five Whys
C. Root cause analysis, problem tracking, and/or benchmarking
D. Cause and effect diagram, brainstorming, and/or the Five Whys
View answer
Correct Answer: C
Question #37
After a project was delivered, the business analyst learns of a project objective with no associated requirement. What would have helped determine this issue before delivery?
A. ontext diagram
B. se cases
C. racing requirements
D. rocess flow
View answer
Correct Answer: C
Question #38
Which statement accurately depicts what changes can be made to requirements after they are baselined?
A. Requirements can be changed through a defined process
B. Requirements cannot be changed once development begins
C. Requirements cannot be changed once user acceptance testing begins
D. Requirements can be changed only with sponsor approval
View answer
Correct Answer: A
Question #39
Company A is working on implementing a new platform with multiple stakeholders. The business analyst has gathered the requirements and established a baseline. However, scope creep is a persistent problem.What could the business analyst have established to help manage this situation?
A. onfiguration management system
B. ponsor signoff
C. hange control process
D. ommunication plan
View answer
Correct Answer: D
Question #40
Which tool provides combined functionality for business analysis and quality assurance activities?
A. unctional specification tool
B. olution quality assurance tool
C. ystem use case modeling tool
D. equirements traceability tool
View answer
Correct Answer: C
Question #41
A few months into a project, the business analyst determines that the costs are exceeding the perceived benefits. The business analyst wants to address the possible risks of having to cancel the product.Which of the following documents should be used?
A. takeholder impact matrix
B. roject charter
C. usiness analysis plan
D. usiness case
View answer
Correct Answer: D
Question #42
The business managers had clearly stated that the delivered website must simultaneously accommodate millions of users around the globe. However, within the first week of the production launch, the website crashes frequently.This situation could have been averted if:
A. ritical business requirements were accommodated and tested
B. ssential product requirements were captured and tested
C. uality attributes were captured and tested
D. onfunctional requirements were identified and tested
View answer
Correct Answer: A
Question #43
A business analyst is developing a traceability matrix to determine whether or not any gaps exist and to identify any discrepancies.Which critical field is needed to ensure that the traceability matrix is usable?
A. ierarchy
B. equirements description
C. tatus
D. wner
View answer
Correct Answer: B
Question #44
How can a SWOT analysis help when deciding between several possible options to address a business problem?
A. t can help the project sponsor to determine the valuation of each option
B. t can help the stakeholders identify the strengths and weaknesses of each option
C. t can help the product owner to determine opportunity cost of not choosing an option
D. t can help the stakeholders to determine how to avoid the threats of each option
View answer
Correct Answer: B

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