Dominate PMP Mock Tests & Study Materials, Project Management Professional Certification

Question #1

A project manager requesting industry groups and consultants to recommend project intervention is relying on:

A. Communication models

B. Stakeholder participation

C. Expert judgment

D. Enterprise environmental factors

View answer

Correct Answer: A

Question #2

A project manager is preparing the work breakdown structure (WBS) for a project’s next phase. The scope definition is complete, but the project manager wants to minimize risks. To what should the project manager refer?

A. Procurement plan

B. Lessons learned repository

C. Quality audits

D. Work performance information

View answer

Correct Answer: C

Question #3

A competitor launches a new product that may make the product that company X is developing obsolete. To remain competitive, company X considers a scope change. What should a project manager do before executing a scope change?

A. Reschedule the project using the critical path method (CPM)

B. Issue a change request

C. Ask experts for their input

View answer

Correct Answer: C

Question #4

The project team learns from a key stakeholder that some deliverables have been forwarded for approval without their knowledge. What should the project manager have done to prevent this situation?

A. Verified the communications management plan

B. Notified the project team

C. Scheduled a meeting with the customer and the project team

D. Consulted the most recent meeting minutes related to the deliverable

View answer

Correct Answer: D

Question #5

A project is sponsored by the client’s chief technology officer (CTO), and estimations and plans are approved. However, the client’s IT manager disagree with the plans. What should the project manager do?

A. Perform a stakeholder analysis to determine how to proceed

B. Inform the client’s IT manager that their approval is unneeded since the project is sponsored by the CTO

C. Explain the estimates and plans to the client’s IT manager and clarify that approval was obtained from the CTO

D. Communicate the situation to management

View answer

Correct Answer: D

Question #6

Tools and techniques used in Direct and Manage Project Work include:

A. Process analysis and expert judgment

B. Analytical techniques and a project management information system

C. Performance reviews and meetings

D. Expert judgment and meetings

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Correct Answer: C

Question #7

Very late into project execution, the project manager realizes that the materials supplier specified in the project quality documents has gone out of business. The only other alternative for that exact material specification is located overseas, which will extend the delivery lead times and significantly impact the project budget. However, there is an alternative material that is locally manufactured. While the specifications are different, the material will meet project requirements. What must the project

A. Plan Procurement Management

B. Plan Stakeholder Engagement

C. Perform Integrated Change Control

D. Manage Project Work

View answer

Correct Answer: D

Question #8

Issue change requests and adapt approved changes into the project’s scope, plans, and environment is an activity included in which of the following project management processes?

A. Direct and Manage Project Execution

B. Monitor and Control Project Work

C. Perform Integrated Change Control

D. Monitor and Control Risks

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Correct Answer: A

Question #9

Which of the following is a tool and technique used in all processes within Project Integration Management?

A. Records management system

B. Expert judgment

C. Project management software

D. Issue log

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Correct Answer: B

Question #10

A customer asks that a project be completed two weeks early. Their intent is to launch the product before the competition. What should the project manager do next?

A. Apply schedule compression techniques

B. Review the critical path

C. Perform resource leveling

D. Initiate a change request

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Correct Answer: B

Question #11

Project Management Process Groups are linked by:

A. the outputs they produce

B. discrete or one-time events

C. the project management plan

D. common tools and techniques

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Correct Answer: C

Question #12

During a demonstration, the customer provides feedback and requests a new, urgent enhancement due to regulation change. What should the agile project manager do next?

A. Review the new requirement with the team, and ask them to start work on it

B. Add the new requirement to the iteration backlog

C. Discuss the new requirement during the retrospective

D. Talk about the new requirement during the next iteration planning meeting

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Correct Answer: A

Question #13

To improve the quality of project deliverables, the project manager decides to involve the project team in defining project standards, policies, and guidelines. The team thinks that this is a waste of effort, and would like to continue to execute the project as planned. What should the project manager do next?

A. Organize a project team meeting to create a shared vision

B. Produce the quality management plan, and distribute it to stakeholders

C. Meet with individual team members, and force them to comply

D. Log an issue with the team, and discuss it with the human resource department

View answer

Correct Answer: B

Question #14

A critical resource has resigned, putting a multidisciplinary project at risk. Upper management is putting pressure on the project manager to assign the rest of their project tasks to another identified resource. In this scenario, what should the project manager do first?

A. Revise the project management plan

B. Assign the tasks to the new resource

C. Follow the integrated change control process

D. Update the resource breakdown structure

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Correct Answer: C

Question #15

Which cost estimate technique includes contingencies to account for cost uncertainty?

A. Vendor bid analysis

B. Three-point estimates

C. Parametric estimating

D. Reserve analysis

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Correct Answer: C

Question #16

The number of potential communication channels for a project with 5 stakeholders is:

A. 10

B. 12

C. 20

D. 24

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Correct Answer: A

Question #17

What provides information regarding the ways people, teams, and organizational units behave?

A. Organizational chart

B. Organizational theory

C. Organizational structure

D. Organizational behavior

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Correct Answer: D

Question #18

The project manager needs to review the templates in use. The templates are part of the:

A. Enterprise environmental factors

B. Historical information

C. Organizational process assets

D. Corporate knowledge base

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Correct Answer: C

Question #19

Midway through a project in a matrix organization, the project manager discovers a resource gap that requires a technical expert. The company’s only technical expert is involved full-time in another project. What should the project manager do?

A. Ask the other project manager for access to the technical expert

B. Review the issue with the other project manager to find the best solution for both projects

C. Inform senior management about the consequences of a delay without this resource

D. Ask two resources to learn the technology and complete the project deliverables

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Correct Answer: B

Question #20

Which of the following is an output of the Plan Quality process?

A. Project document update

B. Control chart

C. Cost performance baseline

D. Organizational process asset update

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Correct Answer: B

Question #21

A Scrum Master comes to realize that the project team has grown exponentially over the course of several product releases. Due to this, communication is starting to become a major challenge. What should the Scrum Master do?

A. Revise the existing project communications management plan to reflect the team’s growth

B. Secure a larger meeting room to perform the Scrum ceremonies

C. Establish a Scrum of Scrums to coordinate and integrate communication flows

D. Lobby for better collaboration tools to work more effectively as a team

View answer

Correct Answer: C

Question #22

A project manager discovers an enhancement that will improve the design being developed by a subject matter expert (SME). What should the project manager do?

A. Document this discovery, and present it to all stakeholders

B. Ask the expert to implement the enhancement

C. Disregard the enhancement, as no changes are allowed

D. Ask the change control board (CCB) to review the enhancement

View answer

Correct Answer: D

Question #23

A customer demands several project scope updates, but the implementation team is working on task execution based on the project management plan. The project manager uses negotiation skills to obtain formal approval of these demands and have them communicated. What is the project manager trying to avoid by doing this?

A. Project changes

B. Product rework

C. Scope creep

D. Budget overrun

View answer

Correct Answer: B

Question #24

A project sponsor decides to add a feature to the project that affects the project cost, schedule, and scope. The change is approved by the change control board. Which process governs the project manager's implementation of the approved change?

A. Monitor Risks

B. Control Cost and Schedule

C. Direct and Manage Project Work

D. Perform Integrated Change Control

View answer

Correct Answer: D

Question #25

A project manager at an international company has brand identification problems. They propose hiring a marketing consultant to address the problem. What tool or technique did the project manager use to approach this problem?

A. Data analysis

B. Data gathering

C. Expert judgement

D. Decision making

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Correct Answer: D

Question #26

To which process is work performance information an input?

A. Administer Procurements

B. Direct and Manage Project Execution

C. Create WBS

D. Perform Qualitative Risk Analysis

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Correct Answer: D

Question #27

A new project manager joins an ongoing project and discovers that a key, influential stakeholder is disinterested in the project’s success. This can be a huge risk to the project. To what document should the new project manager refer to understand how this was handled by the previous project manager?

A. Issue log

B. Risk register

C. Stakeholder register

D. Stakeholder engagement plan

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Correct Answer: B

Question #28

Which of the following techniques is used during Control Scope?

A. Cost-benefit analysis

B. Variance analysis

C. Reserve analysis

D. Stakeholder analysis

View answer

Correct Answer: D

Question #29

An organization is implementing changes to its financial risk management portfolio. The project manager has been assigned to a system upgrade project that is required to be completed by a specific date. The project has completed the planning phase and started the execution phase. After a period of time, the project manager identifies major difficulties related to resourcing constraints which will prevent the project from achieving the committed go-live date. What should the project manager do?

A. Update the issue log and submit a change request with the analysis and recommended solutions to the change control board (CCB) for their decision

B. Update the project risk register with the resourcing constraint risk and closely monitor its impact to the project deliverables and go-live date

C. Escalate the risk to the project sponsor and request additional funds to engage more resources to deliver the project as per the committed dates

D. Reprioritize the requirements and, based on the result, reduce the scope to be able to complete the project within the original deadline and budget

View answer

Correct Answer: B

Question #30

Fast tracking is a schedule compression technique used to shorten the project schedule without changing project scope. Which of the following can result from fast tracking?

A. The risk of achieving the shortened project time is increased

B. The critical path will have positive total float

C. Contingency reserves are released for redeployment by the project manager

D. Duration buffers are added to maintain a focus on planned activity durations

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Correct Answer: B

Question #31

A project manager compiling a list of project stakeholders discovers an interested stakeholder with little to no authority. How should they manage this stakeholder?

A. Keep satisfied

B. Manage closely

C. Monitor

D. Keep informed

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Correct Answer: D

Question #32

A multinational company is locally developing a digital product using a new technology platform. The only expert on this platform is located in the company’s headquarters, and they are responsible for providing support to different countries. How can the local project manager ensure the involvement of this expert?

A. Include the expert on the team using a virtual environment

B. Design a travel schedule so that timely, onsite assistance can be provided

C. Ask team members to contact the expert as an external expertise source on an as-needed basis

D. Ask the project sponsor to assign the expert as a full-time member of the team

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Correct Answer: D

Question #33

A project's most recent status report indicates a schedule performance index (SPI) of 1.1 and a cost performance index (CPI) of 1.2. A key stakeholder then suggests a change to include a value-added feature that would not impact project schedule and cost. What should the project manager do next?

A. Evaluate the change's impact with the team

B. Advise the stakeholder that changes should not be implemented when a project is behind schedule

C. Update the project management plan to include the new feature

D. Advise the stakeholder that, since the project is under budget, the feature will be added

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Correct Answer: A

Question #34

A project is in its execution phase and many change requests are being implemented. One change request activated new equipment to replace obsolete equipment. Although no longer in use, the obsolete equipment was not disposed of or switched off properly, generating maintenance costs and energy consumption that serve no purpose. What did the change executor fail to observe?

A. Scope management plan

B. Change management plan

C. Configuration management plan

D. Requirements traceability matrix

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Correct Answer: C

Question #35

Due to increased price volatility, a vendor asks the project manager to make a price change that will affect the project contract. What should the project manager do next?

A. Ask the change control board (CCB) for approval

B. Execute the approved change

C. Evaluate the impact, then update the risk register, project management plan, and budget

D. Submit a change request and analyze the impact

View answer

Correct Answer: B

Question #36

A project manager notices an unusually high rate of risks, but has limited resources to address them. To what should the project manager refer to determine risk priorities?

A. Risk breakdown structure (RBS)

B. Risk probability and impact matrix

C. Risk management plan

D. Risk mitigation strategy

View answer

Correct Answer: B

Question #37

During project execution, a project manager identifies a major obstacle that is preventing progress. An escalation to the client’s project manager has gone unanswered, and project progress is worsening each week. What should the project manager do?

A. Follow the escalation matrix in the project management plan, and escalate it to the next level

B. Revise the communications management plan

C. Escalate the issue directly to the steering committee

D. Inform the supervisor of the client’s project manager

View answer

Correct Answer: A

Question #38

A new project manager is taking over a project being done for a company in another country. The project manager learns that the project has a fixed price and that the project is being paid for in the local currency, which has been fluctuating. The project sponsor thinks this is too risky and wants the project manager to address it at the next risk review board. What should the project manager recommend at the risk review board?

A. Accept the risk

B. Avoid the risk

C. Transfer the risk

D. Mitigate the risk

View answer

Correct Answer: B

Question #39

During the execution of a large project across multiple domains, an identified risk is realized. What should the project manager do next?

A. Refer to the risk impact on the risk register and avoid the risk

B. Plan a new risk response and update the risk register

C. Refer to the project management plan

D. Perform qualitative and/or quantitative risk analyses

View answer

Correct Answer: B

Question #40

A project team member requests a change that will impact the project’s major functionality. A subject matter expert (SME) conducts an impact assessment and determines that this change will affect the project’s timeline. What should the project manager do?

A. Work with the team member and the SME to identify a workaround or alternative that will not impact the timeline

B. Refer to the change management plan, then, if necessary, review the change request in the change control meeting

C. Approve the change, prioritize it within the project, then, if necessary, re-baseline the timeline

D. Recommend implementing the change in the next phase

View answer

Correct Answer: D

Question #41

Midway through project execution, several stakeholders raise concerns about team performance and delivery. The project manager believes the project is progressing per the approved scope, budget, and schedule. What should the project manager do next?

A. Email the stakeholders to assure them of action

B. Consult the communications management plan to manage stakeholders’ expectations

C. Ask the project sponsor to intervene

D. Ask stakeholders to escalate their concerns to the CEO

View answer

Correct Answer: B

Question #42

A project manager is receiving conflicting requirements from several stakeholders, all of which are ranked as high. What should the project manager do?

A. Perform a stakeholder analysis

B. Conduct personal interviews with stakeholders

C. Work with the project sponsor to resolve conflicts and work priorities

D. Execute an impact analysis of the requirements

View answer

Correct Answer: A

Question #43

During a portfolio review meeting, a project manager learns that their project was cancelled. The project manager wants to inform the stakeholders and team members about this. To what document should the project manager refer?

A. Resource management plan

B. Communications management plan

C. Responsibility assignment matrix (RAM)

D. Project mailing list

View answer

Correct Answer: A

Question #44

While reviewing a status report, a project manager notices that, over a period of six months, the coding quality for one developer is statistically lower than another developer assigned the same task. Which tool should the project manager use to trace the problem's source back to its actionable root cause?

A. Histogram

B. Control chart

C. Scatter diagram

D. Ishikawa diagram

View answer

Correct Answer: A

Question #45

A stakeholder frequently requests new functionalities to be included in the project. The stakeholder has submitted a new functionality improvement that will impact the project budget and schedule. What should the project manager do?

A. Request that the project team expedite delivery of the project objectives based on the schedule

B. Hold a meeting with the stakeholder and renegotiate the launch date

C. Submit a change request to the change control board (CCB)

D. Update the change management plan

View answer

Correct Answer: C

Question #46

During an IT solution implementation project, the sponsor blames the project manager for a delay in application delivery. The project manager informs the sponsor that the delay is a result of the client’s failure to provide the team with the data needed to complete the task. What should the project manager have done to avoid the sponsor’s dissatisfaction?

A. Analyzed the impact of the issue and updated the project schedule

B. Performed an alternatives analysis and adhered to all sponsor requests

C. Revised work performance information particularly the sponsor’s level of support

D. Updated the issue log and shared the project reports with stakeholders

View answer

Correct Answer: C

Question #47

During the execution phase, the project manager encountered an issue with a component. The project manager was concerned about the impact of the issue on the project constraints, so the project manager proactively requested that an engineer modify the design of the component to address the issue, resulting in unplanned work. What should the project manager have done to avoid this unplanned work?

A. Requested the client to raise a change request for the design change

B. Updated the risk register with the issue information

C. Assessed the likelihood and impact of the risks resulting from the issue

D. Created an issue in the issue log and communicated this to relevant stakeholders

View answer

Correct Answer: B

Question #48

Who is responsible for reviewing change requests and approving or rejecting the change requests?

A. Change control board

B. Project manager

C. Project management office

D. Project sponsor

View answer

Correct Answer: A

Question #49

During a project’s execution phase, a new stakeholder is identified who is critical to the project’s success. What should the project manager do next?

A. Engage with the new stakeholder to understand their expectations

B. Update the stakeholder engagement plan

C. Update the communications management plan

D. Ask the sponsor to engage with the new stakeholder

View answer

Correct Answer: B

Question #50

Which type of dependency is established based on knowledge of best practices within a particular application area or some unusual aspect of the project in which a specific sequence is desired, even though there may be other acceptable sequences?

A. External

B. Internal

C. Mandatory

D. Discretionary

View answer

Correct Answer: A

Question #51

Due to commitments to another project, an accountant fails to deliver an important report. What should the project manager have referenced to avoid this?

A. Responsible, accountable, consult, and inform (RACI) matrix

B. Timesheets

C. Resource allocation plan

D. Resource calendar

View answer

Correct Answer: B

Question #52

Quality and credibility of the qualitative risk analysis process requires that different levels of the risk’s probabilities and impacts be defined is the definition of what?

A. Risk breakdown structure (RBS)

B. Risk probability and impact

C. Qualitative risk analysisD

View answer

Correct Answer: C

Question #53

During a project status meeting, a team member informs the project manager of an unexpected increase in the price of an essential component required to complete the deliverable. What should the project manager do?

A. Analyze the impact of the price increase on the project

B. Refer to the procurement management plan

C. Update the risk management plan to adapt to the new scenario

D. Include the increased price in the project budget

View answer

Correct Answer: B

Question #54

New members join a project during its execution phase. What process should the project manager use to integrate the new members?

A. Manage Communications

B. Manage Team

C. Plan Resource Management

D. Plan Communications Management

View answer

Correct Answer: D

Question #55

At the completion of a project phase, a previously unknown stakeholder complained that their deliverables for the phase were not met. What should the project manager have done to prevent this?

A. Reviewed the stakeholder register to understand all stakeholder expectations

B. Interviewed stakeholders within other units in the organization

C. Identified the stakeholder deliverables within the scope management plan

D. Reviewed the quality management plan to ensure that such mistakes were minimized

View answer

Correct Answer: C

Question #56

A team member informs the project manager that a stakeholder requested limited distribution of progress reports to other stakeholders. What should the project manager do?

A. Ask the team member to follow the request, and inform the sponsor

B. Have the stakeholder prepare a new project charter that includes this request

C. Escalate this request to the project sponsor for further review

D. Explain to the stakeholder that the communications management plan must be followed

View answer

Correct Answer: D

Question #57

During a project’s execution phase, two key business stakeholders request additional requirements be made within the same timeframe. Due to limited project resources and budget, the project manager cannot fully meet the expectations of these stakeholders. Which of the following techniques should the project manager adopt to obtain support from both of these key stakeholders?

A. Smooth/accommodate

B. Force/direct

C. Withdraw/avoid

D. Compromise/reconcile

View answer

Correct Answer: A

Question #58

The definition of operations is a/an:

A. organizational function performing the temporary execution of activities that produce the same product or provide repetitive service

B. temporary endeavor undertaken to create a unique product, service, or result

C. organization that provides oversight for an administrative area

D. organizational function performing the ongoing execution of activities that produce the same product or provide repetitive service

View answer

Correct Answer: A

Question #59

When conducting procurements, what process should the project manager implement to obtain stakeholder agreement?

A. Update Stakeholder Engagement Plan

B. Manage Stakeholder Engagement

C. Monitor and Control Project Work

D. Plan Procurement Management

View answer

Correct Answer: C

Question #60

During a large project’s execution phase, the business owner submits an approved change that will impact different business areas. During implementation, the project manager discovers that a key stakeholder failed to be engaged with this request. This key stakeholder claims that the change will affect their business area. What should the project manager do?

A. Pause implementation of the approved change

B. Conduct an impact analysis session with the key stakeholder

C. Resubmit the change request to the change control board (CCB)

D. Adjust the project manager plan to accommodate the change

View answer

Correct Answer: D

Question #61

An organization is awarded a large construction project. The project team is implementing an approach to continuously optimize execution efficiency. What approach should the project team use as a basis for improvement?

A. Total quality management (TQM)

B. Plan-do-check-act (PDCA) cycle

C. Six Sigma

D. Lean Six Sigma

View answer

Correct Answer: B

Question #62

A manufacturing plant project is ready for hand-over to the maintenance manager. The maintenance manager advises that the new plant is noncompliant with the company’s maintenance standards. What should the project manager have done to avoid this?

A. Used expert judgment

B. Generated a change request

C. Conducted a stakeholder analysis

D. Updated the communications management plan

View answer

Correct Answer: D

Question #63

Which defines the portion of work included in a contract for items being purchased or acquired?

A. Procurement management plan

B. Evaluation criteria

C. Work breakdown structure

D. Procurement statement of work

View answer

Correct Answer: B

Question #64

A project manager receives an approved change request related to a project's governance framework. What should the project manager do to implement this change?

A. Revisit the plan project process and update all planning documents affected by the change

B. Re-estimate the durations of project activities affected by the change

C. Put the project on hold until the impact of the change can be assessed

D. Submit the change request to the project steering committee for approval

View answer

Correct Answer: D

Question #65

During a project’s execution, a previously unidentified stakeholder within the customer’s organization requests a change that could affect the project’s scope. The stakeholder’s influence within the customer’s organization is strong. What should the project manager do first?

A. Schedule a meeting and, based on the outcome, update the project management plan

B. Issue a change request to the change control board (CCB)

C. Identify the new stakeholder and update the stakeholder register

D. Meet with all stakeholders to discuss the change

View answer

Correct Answer: C

Question #66

Half way through a project, the project manager learns that a competitor’s product has entered the market. This causes the project manager to question whether the project deliverables are still in line with the organization’s strategy. What should the project manager do?

A. Update the requirements management plan

B. Perform benefit analysis

D. Revise the project management plan

View answer

Correct Answer: D

Question #67

A project team discovers an opportunity to enhance software without impacting the budget or schedule. The team makes the enhancement without proper documentation, which later causes production issues. What process should have been conducted to prevent this?

A. Control Schedule

B. Perform Qualitative Risk Analysis

C. Plan Scope Management

D. Perform Integrated Change Control

View answer

Correct Answer: C

Question #68

Product design is 60 percent complete when a team member notices that a required environmental parameter was updated. Incorporating this change will increase project costs. What should the project manager do?

A. Request re-approval of the project scope via a signed contract

B. Meet with the sponsor to discuss including the change in the project’s scope

C. Initiate a change request with the change control board (CCB)

D. Inform the client about the change, and request additional funds

View answer

Correct Answer: B

Question #69

An organization is completing a critical milestone during the construction of residential properties. The project is fully sponsored by the government. Ten days prior to completion of this key project phase, affected community members begin a four-day protest, causing the project to be put on hold. What should the project manager do?

A. Mitigate the risk

B. Increase effort on the project

C. Review the timeline

D. Escalate the issue to the project sponsor

View answer

Correct Answer: B

Question #70

Which tool and technique is used in Conduct Procurements?

A. Teaming agreements

B. Expert judgment

C. Bidder conferences

D. Contract types

View answer

Correct Answer: B

Question #71

During a bridge construction project, a project manager discovers that one of the suppliers is the subject of a political issue. This could negatively impact the project. What should the project manager do next?

A. Inform the supplier that they are no longer able to work with them

B. Initiate a seller selection process to find a replacement for the supplier

C. Escalate the issue to upper management

D. Analyze the potential consequences

View answer

Correct Answer: C

Question #72

A project manager learns that the team can implement a minor change in the project that could bring a significant opportunity to the company. An initial analysis shows that there is no negative impact for the customer, and the team agrees to proceed with its implementation. What should the project manager do next?

A. Log this opportunity in the risk register

B. Inform the sponsor, and then proceed with the change

C. Seek formal approval to proceed with the change

D. Implement the change

View answer

Correct Answer: B

Question #73

In a multi-site development project, sharing documents within the project team is identified as a security risk. Introducing a new software release would mitigate this risk. What should the project manager do first?

A. Update the project management plan

B. Assess the impact on the project

C. Perform a Monte Carlo simulation

D. Review the assumptions log

View answer

Correct Answer: A

Question #74

A project manager recently involved with constructing a hospital in country A is now managing the construction of an identical hospital in country

B. Due to the projects’ similarities, a team member proposes adapting the lessons learned from country A’s project, and proceeding without updating the lessons learned during construction in country

B. What should the project manager do?

A. Ensure that lessons learned are updated during the construction in country B

B. Construct the hospital in country B using country A’s project management plan

C. Agree with the team member, and discuss the lessons learned with hospital management in country B

D. Document new lessons learned for country B’s hospital using industry benchmarks

View answer

Correct Answer: B

Question #75

Design of experiments (DOE) should be used during which of the following processes?

A. Perform Quality Assurance

B. Total Quality Management

C. Perform Quality Control

D. Plan Quality

View answer

Correct Answer: C

Question #76

A project manager reviews the risk register and is concerned with the response strategies. What should the project manager do?

A. Evaluate new risks that have been added to the risk register

B. Examine the contingency reserve, and propose adjustments

C. Review the risk management plan

D. Perform a quantitative risk analysis

View answer

Correct Answer: C

Question #77

A stakeholder informs the project manager that they do not receive the weekly project status reports, even though they participated in the project kick-off meeting. What should the project manager do?

A. Review the communications management plan

B. Adjust the stakeholder register to include this stakeholder

C. Escalate this issue to the project sponsor

D. Forward the latest report to this stakeholder

View answer

Correct Answer: A

Question #78

A project has an external dependency on a changing regulatory requirement planned to go into effect after the project's scheduled go-live date. The project team informs the project manager that a missed milestone caused a delay, which could push the go-live date. This delay may result in the regulatory requirement becoming mandatory for project implementation. What should the project manager do first?

A. Add more resources to ensure that the project is delivered before the regulatory requirement is in effect

B. Revise the project scope to include the new regulatory requirement

C. Update the risk register and risk ranking to reflect the impact of the delay

D. Review the consequences of noncompliance with the new regulatory requirement

View answer

Correct Answer: B

Question #79

A critical project is in the execution stage. The budget is strict, and managing the project to triple constraints is of high importance. A team member informs the project manager that there could be a significant cost overrun. What should the project manager do next?

A. Ensure there are enough reserves to cover the cost overrun

B. Capture this in the issue log, and monitor the cost overrun until project closure

C. Investigate the reasons for the cost overrun

D. Review risk thresholds to determine if it is an allowable cost overrun percentage

View answer

Correct Answer: A

Question #80

While a project is in progress, a key stakeholder indicates to the project manager that the project requirements do not meet the business needs anymore. What should the project manager do?

A. Close the project as the scope is no longer valid

B. Adjust the project activities to meet the new business needs

C. Continue the work as planned because the scope needs to be completed

D. Ask the stakeholder to submit a change request and document this request

View answer

Correct Answer: C

Question #81

Which of the following factors is lowest at the start of the project?

A. Cost of changes

B. Stakeholder influences

C. Risk

D. Uncertainty

View answer

Correct Answer: B

Question #82

A project manager is creating a program evaluation and review technique (PERT) diagram. A primary activity on the critical path has a most optimistic time of three weeks, a most pessimistic time of seven weeks, and a most likely time of five weeks. What is the activity's expected time?

A. 3 weeks

B. 5 weeks

C. 6 weeks

D. 7 weeks

View answer

Correct Answer: C

Question #83

Which of the following is an example of push communication?

A. Intranet sites

B. Video conferencing

C. Knowledge repositories

D. Press releases

View answer

Correct Answer: A

Question #84

After performing a risk analysis, the project manager realizes that the project team may be unable to develop a final project module on time and within quality standards. This could cause a financial loss to the company. The project manager decides to engage a vendor to deliver that module using a firm fixed price (FFP) contract. What risk response strategy did the project manager use?

A. Transfer

B. Share

C. Mitigate

D. Avoid

View answer

Correct Answer: A

Question #85

The success of an infrastructure project depends upon the arrival of specific equipment that has to be imported into the country. During execution, the equipment’s delivery is delayed. What should the project manager do?

A. Contract a new supplier who could provide the materials within the project’s timeline

B. Prioritize corrective actions appropriately to address the risk

C. Meet with the project team, evaluate the impact of the risk, and include it in the risk matrix

D. Review lessons learned to find an appropriate response

View answer

Correct Answer: A

Question #86

A project team identifies several weather-related risks that could delay the project. What should the project manager do to assess the effect on the project’s objective?

A. Develop a probability and impact matrix

B. Appoint a resource to monitor weather forecasts

C. Update the risk management plan

D. Use modeling and simulation techniques

View answer

Correct Answer: A

Question #87

One of the tools and techniques of the Manage Project Team process is:

A. organization charts

B. ground rules

C. organizational theory

D. conflict management

View answer

Correct Answer: B

Question #88

Which type of project management office (PMO) supplies templates, best practices, and training to project teams?

A. Supportive

B. Directive

C. Controlling

D. Instructive

View answer

Correct Answer: A

Question #89

An experienced senior maintenance engineer does not want to sign project documentation, primarily because they do not get along with the project manager. How should the project manager handle this?

A. Escalate the issue to the maintenance engineer’s functional manager to require the maintenance engineer to sign the documents

B. Meet with the maintenance engineer to deal with the issue in an ethical and professional manner

C. Use stakeholder engagement skills with the maintenance engineer

D. Develop a stakeholder’s engagement assessment matrix to identify ways and approaches to rectify the relationship with the maintenance engineer

View answer

Correct Answer: B

Question #90

A member of a software team has identified nonconformance in some recently developed software. The person who wrote the software disagrees. How should the project manager respond?

A. Wait until the next automated test which will identify if the defect exists

B. Bring both resources together to discuss and resolve the issue immediately

C. Ask the member who discovered the problem to rectify it urgently so it is available in the next release

D. Record the disagreement for discussion at the next retrospective

View answer

Correct Answer: D

Question #91

In which of the following types of organizations is resource availability moderate to high?

A. Weak matrix

B. Balanced matrix

C. Strong matrix

D. Projectized

View answer

Correct Answer: D

Question #92

The Perform Quality Assurance process occurs in which Process Group?

A. Executing

B. Monitoring and Controlling

C. Initiating

D. Planning

View answer

Correct Answer: C

Question #93

Which risk response strategy is common for both positive and negative risks?

A. Share

B. Accept

C. Mitigate

D. Transfer

View answer

Correct Answer: A

Question #94

A project manager is managing a project with stakeholders from many different countries. During a recent progress-review meeting, a supplier was surprised to see that a requirement has changed. The supplier raised concerns about the change because they have already heavily invested in their deliverable based on the earlier requirements. What should the project manager do to handle this situation?

A. Share the approved change request with the supplier

B. Use the project budget contingency fund to resolve the issue

C. Negotiate with the supplier and stakeholders on possible solutions, and initiate a change request

D. Inform the change request owner about this critical issue, and revert the change to the original requirements

View answer

Correct Answer: B

Question #95

How can a project manager of a new technology project validate that the design meets the customer’s needs?

A. Perform benchmarking

B. Deliver a proof of concept (POC)

C. Build a context diagram

D. Construct a prototype

View answer

Correct Answer: C

Question #96

The procurement manager of a construction project has emailed the project manager stating that the cost of the cement may exceed the amount budgeted. The project must have a cement delivery in the next two weeks. What should the project manager do first?

A. Perform the risk response

B. Negotiate with the team supplier

C. Request a quote from another supplier

D. Contact the project sponsor to get more money

View answer

Correct Answer: D

Question #97

A project manager currently has two projects in execution. The project manager was away for two weeks of vacation, and had designated a back-up project manager for the projects. Upon returning from vacation, the project manager met with the back-up manager to discuss the projects’ status and is informed about a complaint from key stakeholders following a project-status update that was sent to the team for one of the projects. What should the project manager have done to avoid stakeholder issues while away?

A. Ensured the back-up project manager had the stakeholder engagement and communications management plans

B. Requested the back-up project manager to document any issues in the issue log

C. Asked the back-up project manager to send status updates to the team according to their own communications style

D. Had a detailed discussion about the risk management plan with the back-up project manager

View answer

Correct Answer: B

Question #98

During a project team meeting, a team member suggests an enhancement that falls outside of the project charter. The project manager states that the team needs to concentrate on completing all required work. Which action has the project manager performed?

A. Scope creep

B. Change management

C. Conflict resolution

D. Scope management

View answer

Correct Answer: D

Question #99

A subcontractor on a project operates with a pure specialized team. The project is nearing completion, and team members are concerned because they will not have new activities or tasks to perform. What type of organization does this describe?

A. Strong matrix

B. Functional

C. Projectized

D. Balanced matrix

View answer

Correct Answer: D

Question #100

How many Project Management Process Groups are there?

A. 3

B. 4

C. 5

D. 6

View answer

Correct Answer: A

Question #101

A project owner requests a scope change that will cost US$10,000. While performing an assessment of the change, the project manager identifies that the change fails to add value. Still, the project owner insists that the change must be done. What should the project manager do?

A. Ask the project management office (PMO) for recommendations

B. Implement the change

C. Submit a change request to the change control board (CCB)

D. Request a subject matter expert (SME) to review the request

View answer

Correct Answer: A

Question #102

During the execution of a project, a key stakeholder asks the project manager why one high-level requirement was unmet. The project manager informs the stakeholder that they were unaware of the requirement. What artifact should the project manager have referenced to capture this high-level requirement?

A. Project charter

B. Resource management plan

C. Statement of work (SOW)

D. Scope statement

View answer

Correct Answer: D

Question #103

A project manager learns of concerns regarding the quality of the project team's engineering process requirements. Stakeholders believe that the team has failed to adhere to organizational standards. Most requirements are written after product testing. What should the project manager do to confirm the quality of the process?

A. Prepare a checklist for each of the requirement's deliverables

B. Conduct peer reviews for each of the requirement's deliverables

C. Review the work performance reports for the project team

D. Develop a histogram to show the frequency of noncompliance

View answer

Correct Answer: C

Question #104

During a sprint review, the product owner expresses concerns that, due to changes since the last review, a user story no longer fulfills product requirements. What should the product manager do next?

A. Ask the Scrum Master to revise the user story

B. Redefine the user story according to the updated requirements

C. Have the team remove the user story

D. Postpone the user story to the next sprint

View answer

Correct Answer: D

Question #105

A product owner is unwilling to accept a deliverable due to minor defects. What should the project manager do?

A. Continue working on the deliverable until it meets the product owner’s approval

B. Explain to the product owner that to remain on time and within budget, the deliverable must be accepted

C. Demonstrate that the deliverable meets the requirements and acceptance criteria

D. Put the project on hold and escalate the deliverable’s issue to upper management

View answer

Correct Answer: A

Question #106

A project team must implement a solution to replace a company’s legacy system by adding new modules to newly deployed software. A key stakeholder recommends another product that has better functionality than the deployed software. What should the project manager do to resolve this?

A. Work with stakeholders to assess and map the key benefits and outcomes

B. Create a project charter to document ideas and suggestions

C. Review lessons learned from previous projects to determine better stakeholder engagement guidelines

D. Ask vendors to provide quotes for both implementations

View answer

Correct Answer: B

Question #107

Managing ongoing production of goods and services to ensure business continues efficiently describes which type of management?

A. Portfolio

B. Project

C. Program

D. Operations

View answer

Correct Answer: B

Question #108

A project manager is working on a software implementation project for which a well-defined change management plan is in place. During project execution, a software developer notices that an untested and unapproved security patch needs to be installed or the system will become unstable. What should the project manager do?

A. Immediately install the patch so that implementation can proceed

B. Update the risk register

C. Consult with the project sponsor

D. Schedule a meeting per the change management plan

View answer

Correct Answer: C

Question #109

Which Define Activities output extends the description of the activity by identifying the multiple components associated with each activity?

A. Project document updates

B. Activity list

C. Activity attributes

D. Project calendars

View answer

Correct Answer: D

Question #110

Although previously identified project risks have not yet materialized, a project appears to be in trouble. The project manager implements the appropriate risk responses, but this fails to bring the project back on track. What should the project manager do next?

A. Transfer the risks

B. Update the risk register

C. Request a risk audit

D. Analyze the risks

View answer

Correct Answer: B

Question #111

A low probability/high impact technical risk occurs. What should the project manager do?

A. Consult the lessons learned repository for possible risk mitigation options

B. Submit a change request to adjust the cost and schedule baselines

C. Conduct a risk review to evaluate its impact on project deliverables

D. Implement the mitigation plan outlined in the risk register

View answer

Correct Answer: D

Question #112

There is high variability of scope in a project due to several key stakeholders across various departments. What should the project manager do to check the costs against the delivered scope?

A. Use the scope change request forms and estimate the costs against the scope changes

B. Find opportunities to eliminate any changes to scope and use a speed-to-delivery strategy

C. Facilitate frequent, incremental deliveries to customer value and verify that the team is working at the planned rate

D. Continue tracking costs in the performance reporting, and report the status to management for resolution

View answer

Correct Answer: D

Question #113

A project manager is unable to implement a change, as the resources required to implement the change are not directly under the project manager’s authority. What method can the project manager use to implement the change?

A. Set up a roles and responsibilities assignment meeting to review the project organizational chart

B. Update the change management plan to include organizational assets and use the approved plan

C. Request that the project sponsor sends all change requests directly to the resources needed for the work

D. Request that the resources needed for the work be directly assigned to the project manager

View answer

Correct Answer: D

Question #114

Since the client was on leave, a project manager handed over the deliverables of a successfully completed project to the client’s project manager. One month later, the accounts team informs the project manager that client approval was rejected and invoices are unpaid. What should the project manager have done to avoid this?

A. Ensured quality deliverables throughout the project

B. Escalated the client’s unavailability to the sponsor

C. Obtained sign-off from the client’s representative

D. Ensured that the contract indicated a customer payment process

View answer

Correct Answer: B

Question #115

A project manager notices that work started by the project team is misaligned with an industry regulation. The project manager recalls that this topic was previously discussed during a stakeholder meeting. What should the project manager review?

A. Organizational process assets

B. Work performance data

C. Issue log

D. Project management plan

View answer

Correct Answer: D

Question #116

Another name for an Ishikawa diagram is:

A. cause and effect diagram

B. control chart

C. flowchart

D. histogram

View answer

Correct Answer: A

Question #117

A project manager has just been informed that a key stakeholder communicated in writing to the vendor about an unauthorized acceptance of an intermediate project deliverable. This deliverable has not yet been fully tested and accepted. What should the project manager do?

A. Meet with the functional leader and confirm project acceptance

B. Work with the team to expedite testing and acceptance of the deliverable

C. Meet with the stakeholder to reinforce the agreed roles and responsibility matrix

D. Facilitate a meeting between the sponsor and the functional leader to discuss

View answer

Correct Answer: B

Question #118

Which of the following is an example of schedule compression?

A. Activity sequencing

B. Resource leveling

C. Lead and lag adjusting

D. Crashing

View answer

Correct Answer: A

Question #119

A project manager realizes that an issue that occurred several weeks ago has negatively impacted the schedule. When the mitigation plan is initiated, it fails because the required resources are now unavailable. What should the project manager have done to avoid this?

A. Conducted stand-up meetings to communicate project status

B. Sent out status reports to stakeholders

C. Reviewed and updated the risk mitigation plan

D. Updated the resource management plan

View answer

Correct Answer: D

Question #120

A project is three weeks behind schedule and the baseline finish date is two months away. The management team states there is no budget for overtime pay. What should the project manager do to complete the project on schedule?

A. Over-allocate resources

B. Initiate a scope change request

C. Crash the project schedule

D. Fast track the project schedule

View answer

Correct Answer: D

Question #121

Who is responsible for developing the project management plan and all related component plans?

A. Project team

B. Portfolio manager

C. Project manager

D. Project management office

View answer

Correct Answer: C

Question #122

While sequencing project activities, the team defines that: Activity A has a duration of three weeks. Activity C, with a duration of four weeks, will start first. Activity B, with a duration of two weeks, will start after the completion of activity

A. Activity D, with a duration of four weeks, will start with a lead time of one week upon completion of activity

B. Activity E, with a duration of five weeks, will start after the completion of activity

C. Activity F, with a duration of three weeks, will have a start-to-start dependency with activity E, with a lag time of three weeks

A. 8 weeks

B. 9 weeks

C. 10 weeks

D. 12 weeks

View answer

Correct Answer: B

Question #123

While implementing an approved change, a critical defect was introduced. Removing the defect will delay the product delivery. What is the MOST appropriate approach to managing this situation?

A. Utilize the change control process

B. Crash the schedule to fix the defect

C. Leave the defect in and work around it

D. Fast-track the remaining development

View answer

Correct Answer: A

Question #124

One of the key stakeholders for a project sent an email with the project sponsor copied that raises concerns regarding the progress of the project. Upon investigation, the project manager finds out that the stakeholder had requested a status report from one of the team members and received an outdated report. What should the project manager do in this situation?

A. Send a warning email to the team member for communicating with the stakeholder without permission

B. Send an email back with the sponsor copied that points out the mistake the stakeholder made

C. Update the stakeholder with the latest status according to the communications management plan

D. Escalate the issue to the sponsor, stating that the stakeholder is not following the communications management plan

View answer

Correct Answer: C

Question #125

Which illustrates the connection between work that needs to be done and its project team members?

A. Work breakdown structure (WBS)

B. Network diagrams

C. Staffing management plan

D. Responsibility assignment matrix (RAM)

View answer

Correct Answer: C

Question #126

In a control chart, three measurement points in a process are below the mean and within control limits. Four measurement points are above the mean and outside the control limits. How is this process performing?

A. The process is out of control

B. The process is under the seven-point rule

C. The process is within specification limits

D. The process is under control

View answer

Correct Answer: B

Question #127

A project manager obtains approval of an important deliverable. Later, while reviewing the monthly progress report, they notice that the deliverable’s status has been changed back to “pending”. It is discovered that a new request for approval was submitted by the client team. What should the project manager do first to avoid this problem in the future?

A. Identify this issue as a new risk and escalate it to the project sponsor

B. Request that deliverable statuses are only updated according to the project team

C. Document this in the issue log and review the stakeholder engagement plan

D. Review the scope management plan and distribute it to the client team

View answer

Correct Answer: D

Question #128

A project is in jeopardy. It is behind schedule and resources are limited. A project manager has just been assigned to the project in the execution phase. What is the first action the project manager should take?

A. Hold a project team meeting

B. Ask management for additional resources

C. Revise the project management plan

D. Review the work performance report

View answer

Correct Answer: A

Question #129

During project execution, it is noticed that the actual expenditure is too high compared to baseline cost estimates. What should the project manager do next?

A. Revisit project scope and cut high-cost items

B. Review assumption log to understand which cost assumptions were wrong

C. Review historical data to get new cost estimates

D. Update cost forecasts and discuss the options with the project sponsor

View answer

Correct Answer: A

Question #130

A project manager is managing a project that is operating in a remote, international location. During the execution phase, a national event occurs. The project manager is concerned that the project may be negatively affected and has contacted the program manager who has agreed to provide the resources to implement a contingency plan in the event that the project is negatively affected. What management strategy is the project manager employing?

A. Escalate

B. Transfer

C. Mitigate

D. Accept

View answer

Correct Answer: A

Question #131

In the middle of the execution phase, the creation of an expensive piece of equipment is now delayed, putting timely project completion at risk. What should the project manager do next?

A. Check if this risk has been identified in the risk register and apply the relevant mitigation

B. Elevate this issue to the equipment vendor’s management for them to address

C. Consult with the project sponsor on the best way forward in order to get sponsor buy-in

D. Place an order with another supplier to have an alternative option available if needed

View answer

Correct Answer: A

Question #132

A project manager is working on a building construction project that is in the execution phase. During an inspection, an engineer identifies that a new specification of concrete is required for the building walls. What should the project manager do?

A. Evaluate the impact of changing the specification and submit a change request

B. Update the quality management plan to include the new specification and inform the sponsor

C. Evaluate the risk of changing the specification and share the result with the sponsor

D. Renegotiate the new specification with the customer in order to update the cost baseline to include the new standards

View answer

Correct Answer: A

Question #133

During an ongoing, customer-specific product development project, the customer’s project manager is changed. The new project manager fails to receive updates about the project’s deliverables. What should the new project manager do?

A. Update the communications management plan

B. Refer to the stakeholder register

C. Update the change log

D. Refer to the scope document

View answer

Correct Answer: A

Question #134

A strike at a contracted production plant affects the delivery of a project’s major deliverable and impacts project objectives. To what should the project manager refer to address this issue?

A. Standardized bid documents

B. Managing multiple suppliers documents

C. Procurement statement of work (SOW)

D. Risk response plan

View answer

Correct Answer: B

Question #135

During project execution, issues arise because one customer representative has a different understanding of a requirement than the project team. The customer representative denies approving this part of the project. What should the project manager do next?

A. Update the communications management plan to keep transparency

B. Issue a change request to update the risk register

C. Choose a conflict resolution technique to resolve the differences

D. Escalate the issue to the customer’s project manager to resolve the situation

View answer

Correct Answer: A

Question #136

During a project, several risks are identified. The project manager wants to determine what risks will have the most potential impact. What should the project manager use to determine this?

A. Sensitivity analysis

B. Probability distributions

C. Interviewing

D. Expert judgement

View answer

Correct Answer: C

Question #137

During project execution, an operator identifies a requirement that was not addressed in the project management plan. The team is conflicted about whether or not this requirement should be added as a change request. What should the project manager have done to avoid this situation?

A. Regularly revisited and updated the work breakdown structure (WBS) with stakeholder feedback

B. Ensured frequent communication with all stakeholders to identify and update their needs

C. Identified in the project scope statement what is not included in the project

D. Requested any unidentified requirements be submitted directly to the change control board (CCB)

View answer

Correct Answer: C

Question #138

What should the team consider to be most important while creating the probability and impact matrix to support the project risk analysis?

A. Project scope and project deliverables

B. Schedule and budget contingencies and reserves

C. Possible effect on the objectives of the project

D. Interactions that will occur in the project

View answer

Correct Answer: D

Question #139

During a project's execution phase, the project team fails to meet client expectations for the deliverables. The project manager wants to remove distractions and focus the team on the objectives. What should the project manager do?

A. Set up new ground rules for team expectations

B. Create a war room to enhance the team's ability to communicate

C. Update the communications management plan to include additional communications

D. Coach the team members on how to be better team players

View answer

Correct Answer: C

Question #140

A project manager is managing a large project involving a contractor responsible for some key deliverables. The project manager realizes that the project team is not addressing many issues that they believe belong to the contractor. According to a service-level agreement (SLA), however, the team needs to meet escalation criteria before transferring issues to the contractor. What should the project manager do?

A. Ask the contractor to help address the reported issues

B. Require that the contractor and project team work on a solution

C. Review and update the issue log with the reported issues

D. Set up an internal meeting to discuss and address these issues

View answer

Correct Answer: C

Question #141

A project manager assumes an ongoing project with teams working across three continents. The previous project manager advises that participation in weekly status meetings has been low. What should the new project manager do to find ways to resolve the problem?

A. Review the kick-off meeting report to see if all teams participated

B. Check the resource breakdown structure (RBS) to determine if there are known team conflicts

C. Reference the requirements traceability matrix to see if all teams are required to attend

D. Determine if team time zones are listed in the communications management plan

View answer

Correct Answer: A

Question #142

Which schedule development tool and technique produces a theoretical early start date and late start date?

A. Critical path method

B. Variance analysis

C. Schedule compression

D. Schedule comparison bar charts

View answer

Correct Answer: A

Question #143

During a construction project, concrete is unable to be used because heavy rain affected its consistency. This possibility and its estimated costs were already identified in the risk register. How should the project manager fund the additional costs?

A. Use the management reserve

B. Access the contingency reserve

C. Apply the budget reserve

D. Request reserves from the client

View answer

Correct Answer: D

Question #144

After a status meeting, a project manager discovers that there are issues not being recorded properly. The reason is that project stakeholders and project team members are communicating using a new chat software tool that the project manager was unaware of. How should the project manager respond to the use of this new chat software tool?

A. Send out a project memo to both groups of people instructing them to not use the new chat software tool

B. Ask the project team members to send transcripts of all communications exchanged using the new chat software tool

C. Request that project team members review their discussions using the new chat software tool and update the issue log on a daily basis

D. Update and distribute the communications management plan regarding the usage of this new chat software tool

View answer

Correct Answer: A

Question #145

A team is working on a project to address a customer's incomplete records. A list of the customer's files is created, and the team begins work. During the project, a key stakeholder asks that another small group of incomplete records be added to the list. What should the project manager do?

A. Refuse the request

B. Add the small group of records to the list

C. Make a decision based on the project sponsor's opinion

D. Issue a change request, and evaluate the impact with the project team

View answer

Correct Answer: D

Question #146

During a project that affects the entire organization, some groups of stakeholders appear to have low product expectations. As a result, they are not performing as expected. This may put project objectives at risk. What should the project manager do?

A. Ask the project sponsor to intervene and motivate the underperforming stakeholders

B. Follow the stakeholder engagement plan

C. Submit a change request

D. Speak with the problematic stakeholders to increase their performance

View answer

Correct Answer: B

Question #147

After conducting a data analysis, a project manager determines the cause and degree of variance relative to the approved scope. What should the project manager do next?

A. Update the scope management plan

B. Revise the scope baseline

C. Decide if a corrective or preventive action is required

D. Change the performance measurement baseline

View answer

Correct Answer: D

Question #148

A project manager is managing a project with a major deliverable that failed its final acceptance test. The project is now behind schedule and over budget because a replacement must be created. What process should the project manager use to determine why the failure occurred?

A. Root cause analysis

B. Alternative analysis

C. Decomposition

D. Critical path method

View answer

Correct Answer: A

Question #149

Project Y has several partial deliverables. In spite of clearly defined customer requirements, each deliverable is being rejected by the customer. What should the project manager do in order to avoid this?

A. Review how the customer provides changes to the project

B. Build an issues log and a lesson learned register

C. Implement checklists and inspections

D. Start a change request process

View answer

Correct Answer: B

Question #150

The team for a large software implementation project believes that the project is on track since work is being completed at a steady pace. However, based on client interactions, the project manager is concerned about meeting the project timeline. What should the project manager do first?

A. Examine the risk register for possible causes of delays

B. Search the project change log for the implementation of rejected changes

C. Analyze the project performance through earned value (EV) data

D. Update the project management plan with recommended changes

View answer

Correct Answer: C

Question #151

During the end of a critical project’s execution phase, a project manager learns that a lead team member is unmotivated due to a perceived lack of appreciation. What should the project manager do?

A. Enhance the team’s social relations by building a collaborative and cooperative working environment for the team member

B. Ask the team member’s functional manager to intervene

C. Empower the team member to assume more project responsibility and participation in decision making

D. Meet personally with the team member, and log it in the risk register

View answer

Correct Answer: B

Question #152

A company is running two projects with different priorities and timelines. The project charter for project A has been approved, and the project is on schedule. One of the stakeholders requests that project B’s requirements be included in project

A. What should the project manager do?

A. Submit a change request to the change control board (CCB)

B. Obtain management approval

C. Perform an impact analysis on the scope and schedule

D. Update the project management plan

View answer

Correct Answer: B

Question #153

A project manager working on a complex system knows that the company spends 50 percent of its software costs on maintaining systems. The project manager suggests to management that maintenance costs can be reduced if the organization were assessed using capability maturity model integration (CMMI). What project management knowledge area with this assessment impact?

A. Project integration management

B. Project cost management

C. Project quality management

D. Project scope management

View answer

Correct Answer: B

Question #154

A software business partner of a project is delayed in the delivery of the requirements. The business partner is working remotely as a virtual team and the contract includes penalties if the dates are not met. At this point, the application of the penalties impacts the budget’s baseline. What should the project manager have done to avoid this situation?

A. Conducted frequent status meetings with the business partner in order to detect delays in the delivery of the requirements

B. Asked the business partner to work on the initiating phase of the project until the remote team was familiar with the local enterprise culture

C. Asked the sponsor to penalize the business partner and issue a change request to update the baseline of the budget

D. Requested that the business partner worked on the execution phase of the project until the main requirements were completed

View answer

Correct Answer: A

Question #155

A software development team fails to meet a project milestone. After running a project audit, it becomes clear that the delay is caused by the poor quality results from testing a feature that is not included on the feature list. What problem is the project manager dealing with?

A. Schedule slippage

B. Insufficient budget

C. Lack of technical skills

D. Scope creep

View answer

Correct Answer: D

Question #156

During the deployment of an enterprise resource management system, the financial director resigned and is replaced by a new one. What should the project manager do?

A. Release a change request for updating the contact list and stakeholder register to include the financial director

B. Send project documentation to the financial director and ask for their review

C. Ask the new financial director to update the project cost management plan

D. Meet with the new financial director to present the project and understand their engagement

View answer

Correct Answer: C

Question #157

A project manager is assigned to a project in its execution phase. The project manager immediately notices scope creep, but the development manager justifies the additional work and claims it is in line with a new policy approved by management. What should the project manager do to address this situation?

A. Update the scope management plan

B. Revise the project charter

C. Modify the project management plan

D. Submit a change request

View answer

Correct Answer: C

Question #158

A project sponsor is unhappy with initial project deliverables. A quality audit reveals that the quality management plan is misaligned with organizational standards. What should the project manager do?

A. Add this to the issue log and submit a change request

B. Update the risk register and perform a qualitative analysis

C. Note this in the lessons learned repository and publish a quality report

D. Add this to the assumption log and notify the sponsor

View answer

Correct Answer: A

Question #159

Six months into a project, the first project milestone is due. However, the project manager finds out that one of the team members has submitted low-quality work that requires rework. What should the project manager do next?

A. Immediately escalate the issue to the client and determine corrective actions

B. Update the issue log, the risk log, and the lessons learned document

C. Accept the rework and recalculate the project schedule

D. Update the risk log, the milestone list, and the lessons learned document

View answer

Correct Answer: D

Question #160

During a monthly executive steering committee meeting, a functional manager states that they have not been made aware of the schedule delays documented in the last status report. What should the project manager do to avoid this situation in the future?

A. Update the schedule, lessons learned, and issue log prior to the next steering committee meeting

B. Provide the functional manager with access to the project management information system (PMIS)

C. Conduct are regular project team meeting to highlight status, issues, and risks before reporting to the steering committee

D. Update the risk register to reflect a possible project interruption caused by the functional manager

View answer

Correct Answer: A

Question #161

A project manager begins working for a project that is already in progress. The project manager will be meeting with the project sponsor very shortly to review the project’s overall scope and expected deliverables. How should the project manager prepare for the meeting?

A. Review the schedule forecast

B. Examine the Gantt chart

C. Interview project team members

D. Review the project charter

View answer

Correct Answer: D

Question #162

A team member suggests using a mobile instant messaging application to allow the team to promptly approve measures for improving the project’s schedule and costs. To what should the project manager refer to implement this suggestion?

A. Scope management plan

B. Schedule baseline

C. Change management plan

D. Stakeholder engagement plan

View answer

Correct Answer: A

Question #163

During the execution of a project, in a project-oriented company, the sponsor wants to change one of the resources for someone with broader technical expertise. What should the project manager do?

A. Speak with the stakeholders to keep the current pool of resources

B. Escalate to the project management office (PMO) to resolve the problem

C. Generate a change request to change the resource management plan

D. Train the current resources according to the requirements of the client

View answer

Correct Answer: C

Question #164

A stakeholder in project A mentions the possibility that project B will go live before project A’s execution phase. The deliverable for project B will significantly reduce the work required for project

A. What should the project manager do with this information?

A. Capture this information in the risk register as a threat

B. Request project B’s critical path

C. Modify project A’s scope

D. Log this information in the risk register as an opportunity

View answer

Correct Answer: C

Question #165

A customer requests minor changes to product specifications. The engineering manager claims that the man-hour cost of revising the documentation is far higher than the commercial value of the change itself. They suggest authorizing the change via email to the project team. What should the project manager do?

A. Ask the engineering manager to issue a change request

B. Accept the engineering manager’s suggestion

C. Have the engineering manager obtain an opinion from the project management office (PMO)

D. Advise the engineering manager to revise the documentation

View answer

Correct Answer: C

Question #166

A project team member decides to prioritize functional work over allocated tasks for a project. How can the project manager ensure that the project and all tasks will stay on track?

A. Discuss motivations with the team member to better understand their workload

B. Meet with the team member’s functional manager to suggest including the project task on their performance appraisal

C. Provide the team member with a pay incentive to complete the assigned project work

D. Escalate the team member’s noncompliance to their functional manager and request a different resource

View answer

Correct Answer: C

Question #167

A project manager is managing a project to build a telecommunications tower. The project requires a crane, but the crane previously booked for this project receives a last-minute reassignment to a higher-priority government project. What should the project manager do first?

A. Add this to the issue log

B. Escalate the situation to stakeholders

C. Prepare resolutions for the situation

D. Review the service agreement with the vendor

View answer

Correct Answer: D

Question #168

A project is in the execution phase and product testing is almost complete. A team member proposes that the testing can be fast tracked by removing some of the tests. The team member believes this will help to finish the job earlier and give the project more float. What should the project manager do?

A. Reject the team member’s proposal

B. Request that the quality manager consider the proposal

C. Request more information from the team member

D. Discuss this proposal with the project team

View answer

Correct Answer: D

Question #169

During a project’s execution phase, a developer suggests a design change that will improve system performance without incurring additional costs. What should the project manager do first?

A. Analyze the work performance data to ensure that there will be no negative impact

B. Ask the developer to implement the change without negatively impacting the schedule

C. Ask the technical manager to review the suggestion

D. Document the suggestion and implement the Perform Integrated Change Control process

View answer

Correct Answer: D

Question #170

An output of the Plan Quality Management process is:

A. A process improvement plan

B. Quality control measurements

C. Work performance information

D. The project management plan

View answer

Correct Answer: C

Question #171

A project manager for a US$15 million construction project must meet a specific project milestone earlier than planned because a season-long pattern of extreme weather is expected soon. The project is already over budget, and the project sponsor is not prepared to provide additional funding. Which tool or technique should the project manager use to achieve the milestone before the extreme weather begins?

A. Simulation

B. Fast tracking

C. Resource smoothing

D. Crashing

View answer

Correct Answer: C

Question #172

A new project manager joins a project team known for producing high-quality products. As a result of the customer requesting a shortened schedule, a quality audit is missed. During acceptance testing, a defect is found. What should the project manager do next?

A. Consult the quality management plan

B. Update the schedule to meet the customer’s request

C. Submit a change request for additional resources

D. Schedule an audit of the work products

View answer

Correct Answer: A

Question #173

After the root cause of defective deliverables is identified, the project director decides to closely examine the team performance assessment. What will the results of this method contribute to during project execution?

A. Project team acquisition and the analysis of combined project experience

B. Project team management and the improvement of team interactions

C. Project team development and the improvement of the team’s skill level

D. Resource management planning and the definition of role descriptions

View answer

Correct Answer: B

Question #174

During a project’s execution phase, the customer insists on additions to product requirements. What should the project manager do first?

A. Communicate the impact of the new additions to the customer

B. Incorporate the additions into the schedule and submit a revised baseline to the customer

C. Determine if the additions can be accommodated within the current cost and schedule baseline

D. Analyze the impact and submit a change request to the change control board (CCB)

View answer

Correct Answer: C

Question #175

An overseas project has a budget of US$4 million. Due to a decrease in the currency exchange rate, the project’s cost performance index (CPI) is 0.91. What should the project manager do to address this issue?

A. Create a change request

B. Update the risk register

C. Update the project management plan

D. Request sponsor approval of the change

View answer

Correct Answer: C

Question #176

Company A hires a new project manager to join an existing project. The new project manager creates the risk register. The risk owner for one risk is someone outside the project team. The risk is now being triggered. What should the project manager do?

A. Cancel the risk owner’s role and reassign one of the team members as risk owner

B. Influence the risk owner to take the necessary action

C. Analyze events that caused the risk

D. Inform the project management office (PMO) to apply risk response

View answer

Correct Answer: D

Question #177

The acquisition of project team members is dependent upon the performance of the human resource department. However, the person conducting recruitment is underperforming. Currently, the project manager needs 60 new team members, but only five recruitments are in progress. What should the project manager do?

A. Discuss the issue with the human resource team member and work together to resolve it

B. Escalate the issue to the project sponsor for intervention

C. Ask the head of the human resource department to intervene

D. Request that a new, more effective member of the human resource department be assigned

View answer

Correct Answer: A

Question #178

During a weekly project meeting, a team realizes that a work package is no longer needed. They decide to remove it from the project, and the project manager agrees. What should the project manager do next?

A. Update the scope baseline

B. Initiate the change request process

C. Review the project management plan

D. Inform all stakeholders

View answer

Correct Answer: D

Question #179

After a project was around 80% complete, the client required a change to the final product. The project team found two possible ways to make the change. One method was an easier and faster way to implement the solution, and the other was a better but more complex solution. After the team decided to use the more complex solution, they noticed that they estimated incorrectly, and it would take longer to implement the change. What should he project manager have done to manage the scope change?

A. Picked the simpler solution so the requirement would have been fulfilled faster without impacting the project schedule

B. Convinced the client that the change would introduce high project risk because of technical complexity

C. Presented both solutions to the change control board (CCB) so they could have decided based on the business needs

D. Ensured the estimation technique being used was the appropriate one for the project

View answer

Correct Answer: D

Question #180

A project manager is managing a transformation project that is already in the execution phase. The team is cross-functional and has no prior experience working together. Because of this, senior management is uncertain of the team’s capability to deliver this project. What should the project manager do to maximize team performance?

A. Convert issues into opportunities to create team building and encourage collaborative problem solving

B. Meet with the human resources expert to provide more incentives to motivate the team members

C. Change the resource management plan to pair team members together who have worked in similar environments

D. Register this situation as a key risk, monitor team performance, and regularly report it to senior management

View answer

Correct Answer: C

Question #181

A project manager identifies a risk for a complex module in a project. Before executing work on this module, a technical specialist suggests adopting a proven technology rather than using a new, experimental technology. The project manager accepts this suggestion. What risk response strategy did the project manager use?

A. Transfer

B. Share

C. Mitigate

D. Avoid

View answer

Correct Answer: A

Question #182

An output of the Develop Project Team process is _______________. (Choose two.)

A. Organizational process assets

B. Enterprise environmental factors updates

C. Project staff assignments

D. Organizational charts and position descriptions

View answer

Correct Answer: B

Question #183

Two issues remain in the quality issue log. The first is within acceptable threshold limits, and the corrective action will be fast, increase customer satisfaction, and reduce long-term external repair costs. The second is outside performance baseline limits and will impact the project schedule. What should the project manager do?

A. Submit a change request to address the second quality issue

B. Address the first quality issue and delay the second quality issue until next project

C. Ask the project team to perform corrective actions on both issues to clear the log

D. Adjust the performance baseline limit so that both issues can be within acceptable threshold limits

View answer

Correct Answer: C

Question #184

A project is staffed with people from different countries, and several issues arise due to diverse approaches toward everyday activities. What should the project manager do to improve team performance?

A. Provide the exact same information to everyone

B. Configure the team so that everyone comes from the same cultural background

C. Make everyone aware of the existence of cultural differences

D. Set explicit rules based on the company’s country of origin

View answer

Correct Answer: A

Question #185

During the construction of a facility project, the project manager notices that the project document does not have the cost or monthly reports from the past two months. While meeting with the project team, the project manager requests greater focus on compliance with the processes established by the organization. What should the project manager do to prevent this issue from occurring again?

A. Review the quality metrics

B. Conduct quality audits

C. Develop a contingency plan

D. Review the communications management plan

View answer

Correct Answer: A

Question #186

During project execution, a project member informs the project manager that a project deliverable may not be completed on time due to a new customer requirement. What should the project manager do to ensure the project timeline is met?

A. Review the schedule with the customer to see if any tasks on the critical path can be sped up

B. Update the risk management plan and take the appropriate risk action

C. Complete the agreed-upon project scope first and raise a change request for the new deliverable

D. Consult with the customer to see if the quality of the deliverable can be changed

View answer

Correct Answer: C

Question #187

A vendor who supplied material that failed to meet a technical requirement claims that the requirement was not part of the contract. What should the project manager have done to avoid this issue?

A. Reviewed the approval of the procurement statement of work (SOW)

B. Performed risk identification activities

C. Conducted in-house inspections

D. Held inspections at the vendor’s premises

View answer

Correct Answer: C

Question #188

A project manager receives a compliant from a stakeholder that they have not received formal updates on key project milestones. What should the project manager do?

A. Send a project report to the stakeholder and update the change management plan accordingly

B. Consult the communications management plan to determine if this stakeholder is required to be updated, then act accordingly

C. Escalate the issue to the project sponsor

D. Update the risk register and note this as an assumption made

View answer

Correct Answer: C

Question #189

Delays from two software vendors are causing testing times to be reduced to meet the deadline. Any impact on the delivery date is not possible, as all project resources will be reassigned to other tasks after project closing. What should the project manager do?

A. Create a change request to add the resources needed to complete testing

B. Negotiate with the vendors causing the delay to provide additional testing resources to meet the deadline

C. Deliver the project as planned without completing testing from these two vendors

D. Add resources to conduct testing only until the proper quality standards are achieved

View answer

Correct Answer: A

Question #190

A project is behind schedule and over budget. The original scope has also changed significantly. Which activity should be the immediate focus of a newly assigned project manager?

A. Review critical path activities that can be adjusted to shorten the timeframe and reduce expenses

B. Freeze the project scope to prevent further scope creep, thereby controlling cost and schedule

C. Perform a risk analysis to determine if there is a risk of additional cost, scope, and schedule slippages

D. Assess the project based on the original charter, and meet with the sponsor to review the business case

View answer

Correct Answer: B

Question #191

During a demonstration of their latest deliverable for a new solution being developed, a vendor showed the client a new software module that would meet the client’s needs better and improve the outcome of the project. The new software module, which was not included in the original statement of work (SOW), costs US$20,000 and would eliminate the need for US$22,000 of testing work. The client has decided that they would like to have the new module. How should the project manager proceed?

A. Initiate this change from the vendor, and inform the sponsor about the decrease in cost

B. Tell the vendor to go ahead with the new module because it costs less and has no impact on the schedule

C. Tell the vendor that the change cannot be made because it is not in alignment with the procurement plan

D. Initiate a change request and inform the vendor that the client wishes to go ahead, subject to approval

View answer

Correct Answer: B

Question #192

A client is requiring the project manager to present on data quality during the next project meeting in order to confirm if a project deliverable complies with the upper and lower limits of the requirements set by the client. What tool or technique should the project manager use to present the status to the client?

A. Cause-and-effect diagrams

B. Control charts

C. Scatter diagrams

D. Histograms

View answer

Correct Answer: A

Question #193

While a project manager is on vacation, team members are unable to decide whether to utilize internal resources or acquire outside support. The team is unsure of how and what to acquire within the budget and risk factors. What should the team members do next?

A. Escalate the topic to the steering committee

B. Review the procurement management plan

C. Reexamine the change management plan

D. Review the cost estimate for all external activities

View answer

Correct Answer: A

Question #194

A customer rejects a deliverable citing two specific nonconformance issues. What should the project manager do to resolve these issues?

A. Adjust the requirements traceability matrix

B. Modify the baseline scope to include the nonconformance issues

C. Send the nonconformance list to the implementation team for modification

D. Submit a change request to the change control board (CCB)

View answer

Correct Answer: B

Question #195

A large software development project, with high revenue and more than 50 people on the team is in the execution plan. The requirements have been collected, and the project team finished the first module in two months. The results were presented to the stakeholders and the team received approval. However, the stakeholders informed the team that new requirements were not previously communicated. What should the project manager have done during the execution phase to avoid this problem?

A. Held status meeting and retrospectives to discover unexpected requirements and update the project management plan

B. Talked to the sponsor and explain the situation to gain additional time to make modifications for the new stakeholder requirements

C. Held brainstorming sessions to recollect the requirements in the scope management plan and execute all requirements together

D. Created a stakeholder analysis to understand individual expectations to help plan the correct approach and complete all requirements at once

View answer

Correct Answer: D

Question #196

A project manager implements an information system for a financial company. A senior IT manager indicates that quality control has not identified any failures and that the new system is ready for end users. What should the project manager do?

A. Start the close project or phase process

B. Transfer the product to the client

C. Distribute the final project report

D. Validate the project’s scope and obtain sponsor approval

View answer

Correct Answer: C

Question #197

A project component contains a fragile part that is costly to manufacture. The project manager must transfer the risk whenever possible. What should the project manager do?

A. Assign the risk to a sub-project manager

B. Purchase an insurance policy against transportation damage

C. Issue a change request to arrange for air transport

D. Change the product specification to less fragile materials

View answer

Correct Answer: B

Question #198

A project manager learns that the accounting department will not accept a new software product if it is unable to provide a specific report. Although this specific report was not included in planning, the developers say that it can be quickly implemented. What should the project manager do?

A. Have the developers design and implement the report

B. Explain that the product will be included in the next project

C. Add the report demand to the issue log

D. Initiate the change request process

View answer

Correct Answer: D

Question #199

A project is in the execution phase, and, so far, project status reports have indicated that the project is tracking well against its timeframes. The project manager then receives a call from the supplier advising that they’re unable to meet the upcoming milestone date because a key team member is ill. What should the project manager do?

A. Ask the supplier to assign a new skilled resource to the work at no additional cost to ensure that the work is completed on time

B. Develop a recovery plan that will help mitigate the delay and communicate this to the stakeholders in the next project status report

C. Meet with the project sponsor immediately and inform them that there will be a schedule delay

D. Complete a detailed risk assessment with the project team and update the risk register for review at the next steering committee meeting

View answer

Correct Answer: C

Question #200

A project manager has just completed a large project and is unsure about how well the project has been conducted. The project manager is considering various possibilities of obtaining feedback to measure stakeholder satisfaction. What should the project manager do?

A. Refer to the lessons learned register by reviewing the lessons and any corrective actions

B. Inspect the issue log by reviewing the issues raised, their progress, and their resolution

C. Conduct informal meetings with stakeholders to thank them for their contributions to the project

D. Create a survey for key stakeholders and review their responses

View answer

Correct Answer: C

Question #201

While generating the status report for a budget-constrained project, the project manager identifies that the project is one week behind schedule. What should the project manager do to bring the project back on track?

A. Perform resource optimization

B. Request additional time from the project sponsor

C. Reallocate team members on critical-path activities

D. Ask the project management office (PMO) for additional team members

View answer

Correct Answer: A

Question #202

An IT group rejects a project deliverable citing noncompliance with existing processes. The project team believes that reworking the deliverable would delay project delivery by three weeks. What should the project manager do?

A. Escalate the issue to the project sponsor

B. Ask the IT manager to conduct a root cause analysis of the issue

C. Communicate the impact of the rework to the IT group

D. Document the rejection in the risk register and issue log

View answer

Correct Answer: B

Question #203

During a project’s execution phase, project members have frequent disagreements. As a result, the project is running over budget and behind schedule. The project manager conducts project communication based on subjective ideas and does not consider other team members’ input. The project manager also objects to the idea of team members setting up an internal learning platform. What communication method does the project manager use?

A. Pull

B. Independent

C. Interactive

D. Push

View answer

Correct Answer: D

Question #204

After completion of a project’s first deliverable, a stakeholder advises that it does not fulfill the business requirements. What should the project manager do next?

A. Submit a change request to add time to fix the deliverable

B. Perform the Validate Scope process

C. Review the work breakdown structure (WBS) dictionary

D. Update the project management plan

View answer

Correct Answer: D

Question #205

The project manager of a multinational project discovers that the project, which had been on track, has suddenly fallen behind schedule. After review, the project manager determines that the schedule is not being clearly communicated to a key supplier. What should the project manager do to address this issue?

A. Review and update the stakeholder register to capture all major stakeholders involved in the development of the project

B. Review and update the communications management plan to ensure that correct information is understood by the supplier

C. Examine the project scope statement and update the scope management plan with all key stakeholders in mind

D. Document the communication issue the supplier is experiencing and proceed with integrating change control procedures to mitigate this

View answer

Correct Answer: C

Question #206

A key project team member takes a leave of absence with an unknown expected return date, leading to a possible delay in the project delivery schedule. How can the project manager help the team to deliver on an adaptive project?

A. Add a risk to the risk register and get approval from the project sponsor to allocate reserve contingency

B. Engage the remaining team members to identify work dependencies and reprioritize the deliverables for upcoming delivery iterations

C. Take on the work of the team member and ask the team to provide support wherever possible

D. Discuss the delays with the functional manager and ask them to assign overtime to the rest of the team

View answer

Correct Answer: C

Question #207

During a project meeting, a team member reports using an innovative method to work on a requirement. After reviewing the change log, the project manager realizes that the team member added more functionality. What does this describe?

A. Secondary risk

B. Risk mitigation

C. Scope creep

D. Scope change

View answer

Correct Answer: D

Question #208

Just prior to a project’s execution phase, a project manager notices that the client mentioned some missing critical requirements. These requirements will dramatically impact the project’s timeline and budget. What should the project manager do?

A. Log this in the risk register, and track and monitor the impact

B. Maintain the current scope, and continue to work on the project to complete agreed-upon work

C. Assess project impact, and ask the client to follow change control procedures

D. Accept the requirements and update the project charter

View answer

Correct Answer: B

Question #209

A vendor supplies equipment for several of a company’s projects. The vendor informs one project manager that the project’s equipment can be delivered earlier than anticipated. The project manager recognizes that this is an opportunity to complete the project ahead of schedule delivered earlier than anticipated. The project manager recognizes that this is an opportunity to complete the project ahead of schedule. What should the project manager do next?

A. Request management approval

B. Use the equipment offered

C. Revise the project schedule

D. Determine if there is a risk

View answer

Correct Answer: C

Question #210

A project manager must quickly transition another project to begin their next assignment. Several issues were scheduled to be fixed during the other project’s warranty period, but stakeholders are unwilling to accept project deliverables until all issues are completed. What should the project manager do?

A. Delay the transition and start of the new project until all obligations with the current project are complete

B. Reference the stakeholder engagement plan to determine next steps

C. Find a new project manager to resolve the issues

D. Allow project resources to independently resolve the remaining issues

View answer

Correct Answer: A

Question #211

During a city hall project meeting, the mayor presents a proposal to refurbish the city’s central park. Several store owners request weekly project progress reports. What should the project manager update?

A. Statement of work (SOW)

B. Project commissioning plan

C. Stakeholder engagement plan

D. Communications management plan

View answer

Correct Answer: A

Question #212

During a group activity to identify an input to the Plan Procurement Management process, some participants disagree with the ranking of compliance-related items. What tool or technique should the project manager use to resolve this?

A. Affinity diagram

B. Multicriteria decision analysis

C. Nominal group technique

D. Brainstorming

View answer

Correct Answer: A

Question #213

A project is planned for execution in an area known for flooding. The project manager must develop a risk management plan to identify and plan for this risk. What should the project manager do?

A. Plan project execution for a time when there is less likelihood of heavy rain

B. Consult historical data and government projections to calculate the probability of occurrence

C. Update the risk register, and add a lump sum to absorb the potential impact

D. Inform stakeholders of the potential risk and impact on the budget and schedule

View answer

Correct Answer: D

Question #214

A project manager is conducting a project benefits analysis with key stakeholders of an IT project. An engineer from another department informs the project manager that there are systems impacted by the solution that have not yet been identified. What should the project manager do?

A. Document this information in the risk register

B. Review the project benefits analysis to consider the additional impact

C. Note the engineer's issue in the issue log

D. Work with the team to identify all stakeholders

View answer

Correct Answer: C

Question #215

A project manager for a two-year project has been asked to give an update by the project sponsor because the project is reaching its halfway point. The original budget was US$2 million. The actual costs are currently US$1.2 million and about 45% of the work is complete. What is an accurate summary of the current status of the project?

A. The project currently has a cost performance index (CPI) of 0

B. The project currently has a CPI of 1

C. The project currently has a CPI of 0

D. The project currently has a CPI of 1

View answer

Correct Answer: B

Question #216

An agile project manager is leading a large systems modernization project that is midway through its third iteration. Two project team members are replaced, which results in a drop in the team’s productivity. What should have been done to avoid this situation?

A. The new team members should have been properly integrated into the team

B. The new team members should have communicated with each other

C. The new team members should have received coaching and mentoring from the project manager

D. The new team members should have had sufficient training

View answer

Correct Answer: C

Question #217

After a risk review, the project manager notes an increase in impact for one of the financial risks. What should the project manager do next?

A. Request extra funds from the sponsor to increase the risk contingency reserves

B. Reevaluate the risk exposure and verify that risk response actions are still effective

C. Communicate the change in risk exposure to the project team members

D. Change the risk trigger in the risk management plan and inform the risk owner

View answer

Correct Answer: D

Question #218

A team member realizes that a technical update will improve a product’s performance. What should the team member do before implementing the update?

A. Include new scope in the work breakdown structure (WBS)

B. Communicate with the project manager

C. Document the change in the issue log

D. Generate a change request

View answer

Correct Answer: D

Question #219

A supplier delivers equipment that fails to meet customer requirements. Investigation determines that the supplier misunderstood the requirements and made incorrect assumptions without clarifying them with the customer. What communication method should the project manager have used to avoid this?

A. Interactive

B. Push

C. Pull

D. Active listening

View answer

Correct Answer: A

Question #220

After delivery of a marketing logo, the customer demands a revision because they believe that it fails to adequately capture the company’s brand. What should the project manager have done to prevent this?

A. Reduce the contract’s warranty period

B. Agreed on acceptance criteria

C. Conducted more quality reviews

D. Added customer satisfaction to the risk register

View answer

Correct Answer: A

Question #221

A project manager is required to update the quality management plan because of new organizational quality policies. The project manager is aware that a similar project on organizational quality policies has just closed. What should the project manager do to begin this project?

A. Refer to the previous project’s lessons learned

B. Ask the previous project manager for expert advice

C. Ask the organization’s upper management for guidance

D. Develop a new metric as an organizational process asset

View answer

Correct Answer: D

Question #222

A project manager has outsourced a critical programming task to a third party due to a lack of resources. During the implementation stage, the deliverable is behind schedule and this task must be completed before a critical deadline. What is the first thing the project manager should do to make sure the project gets back on track?

A. Review the procurement documentation with the contractor to identify the alternatives

B. Inform the major stakeholders and request that they work to identify a solution

C. Search for a new outsourcing company as a replacement for the existing vendor

D. Discuss the option to support the supplier with internal resources with the project sponsor

View answer

Correct Answer: D

Question #223

The project has a current cost performance index of 0.80. Assuming this performance will continue, the new estimate at completion is $1000. What was the original budget at completion for the project?

A. $800

B. $1000

C. $1250

D. $1800

View answer

Correct Answer: C

Question #224

A company is going through a reorganization. Although not all new positions are known yet, organizational changes are already being communicated. What should the project manager do?

A. Inform all stakeholders about the current project status

B. Align expectations with key stakeholders

C. Update the risk management plan with potential future stakeholder changes

D. Update the stakeholder register with the information that is already available

View answer

Correct Answer: A

Question #225

A project manager is managing a construction project. During execution of the project, the client frequently asks for information from members of the construction team. The client says that it seems as though the project’s progression is not going according to plan. The project manager cannot travel to the construction site every day because of their projects that must also be managed. What should the project manager do?

A. Meet with the client to review the communications management plan

B. Assign an inspector to validate progress and be the unique point of contact with the client

C. Update the communications management plan to add a new client channel

D. Hold meetings more frequently with the client to present the status reports of the project

View answer

Correct Answer: C

Question #226

A project’s budget at completion (BAC) is US$100,000, its earned value (EV) is US$20,000, and its actual cost (AC) is US$10,000. The planned value (PV) is US$20,000. What efficiency must be maintained to achieve the current estimate at completion (EAC)?

A. Behind schedule and maintaining budget

B. Ahead of schedule and over budget

C. Behind schedule and under budget

D. On schedule and maintaining budget

View answer

Correct Answer: D

Question #227

A project manager joins a global project that will be supported by virtual teams in different time zones. How should the project manager share information in this situation?

A. Review the responsibility assignment matrix (RAM) to understand the virtual teams’ roles

B. Communicate the work breakdown structure (WBS) to the virtual team members

C. Use the resource breakdown structure (RBS) to set up the virtual teams

D. Employ project communication and technical tools to adapt to the virtual teams

View answer

Correct Answer: B

Question #228

During implementation of the delivery as defined in the project management plan, the customer demands several updates to the project’s scope. What should the project manager do?

A. Assess the impact on the project

B. Review the risk response

C. Submit a cost change for approval

D. Record it in the issue log

View answer

Correct Answer: A

Question #229

After approval of user acceptance testing for a project, all key users are replaced. The project cannot be completed until the new key users are trained on the project’s deliverables. What should the project manager do next?

A. Follow the change management plan

B. Escalate this to the project sponsor

C. Follow the resource management plan

D. Plan a training activity

View answer

Correct Answer: B

Question #230

A large risk to a project is identified, and the risk management plan is executed. Upon completion of the approved actions, what should the project manager do?

A. Update the risk management plan

B. Revise the project schedule and the budget

C. Update the lessons learned

D. Identify new risks, and monitor residual risks

View answer

Correct Answer: B

Question #231

A member of senior management informs the project manager that some of the features they thought were going to be delivered were not included in the current iteration. What should the project manager do?

A. Discuss the issue with the team, then advise the member of senior management on the status

B. Tell the member of senior management that the features will be included in the next iteration

C. Meet with the stakeholders that requested the features to ensure that they are still valid requirements

D. Invite the member of senior management to the next iteration review meeting

View answer

Correct Answer: A

Question #232

A project is using multiple vendors. What document should the project manager use to classify the various project documents in order to protect a vendor’s proprietary information?

A. Procurement management plan

B. Statement of work (SOW)

C. Project management information system (PMIS)

D. Communications management plan

View answer

Correct Answer: A

Question #233

A new government regulation requires financial resources to be added to a project. Due to this regulation, a new key stakeholder requests to add another project activity. What should the project manager do?

A. Execute the new activity because it was requested by the key stakeholder

B. Document the request from the key stakeholder and perform the change request procedure

C. Use funding allocated to other activities to execute the key stakeholder’s request

D. Update the schedule to include the new activity because it was requested by the key stakeholder

View answer

Correct Answer: D

Question #234

After numerous meetings, the project manager was unable to obtain approval of the project management plan because the client needed to check with their superiors. What should the project manager have done to avoid this?

A. Created a project charter

B. More clearly defined the project scope

C. Better developed the communications management plan

D. Ensured they identified the right stakeholders

View answer

Correct Answer: A

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