Crack PMP Exams with Real Practice Tests, Project Management Professional Certification

Question #1

What is an objective of the Developing Project Team Process?

A. Feelings of trust and improved cohesiveness

B. Ground rules for interaction

C. Enhanced resource availability

D. Functional managers become more involved

View answer

Correct Answer: A

Question #2

Which of the following is a measure of the value of work completed compared to the actual cost or progress made on the project?

A. Schedule performance index (SPI)

B. Cost performance index (CPI)

C. Cost variance (CV)

D. Planned value (PV)

View answer

Correct Answer: B

Question #3

Which is a tool used in monitoring and controlling project work?

A. Work performance information

B. Project management information system (PMIS)

C. Activity duration estimates

D. Scheduled network analysis

View answer

Correct Answer: B

Question #4

The below Pareto chart indicates defects in areas associated with billing a client for project services. Based on this Pareto analysis, which area, or areas, indicate the greatest opportunity for improvement?

A. The account number, because if it is incorrect, the invoice may be sent to the wrong client

B. The daily rate, because if it is incorrect, the total amount of the invoice will be wrong, which impacts the cash flow

C. The charge code, name, address, receipt date, pvc code, discount amount, mail date, and phone number, because they are fairly easy to confirm and correct, thereby significantly reducing the types of defects

D. The account number and daily rate, because they account for 80 percent of all defects

View answer

Correct Answer: D

Question #5

Which of the following is a complete set of indexed contract documentation, including the closed contract?

A. Procurement package

B. Negotiated settlements

C. Procurement file

D. Procurement management plan

View answer

Correct Answer: C

Question #6

Assume you want to optimize the work performance reports you will use to manage communications. You should do so by______________

A. Determining the most appropriate choice of communications media

B. Setting different communications techniques for different stakeholder groups

C. Ensuring the information is consistent with regulations and standards

D. Ensuring comprehensiveness, accuracy, and availability

View answer

Correct Answer: D

Question #7

During a project team meeting, a team member suggests an enhancement that falls outside of the project charter. The project manager states that the team needs to concentrate on completing all required work. Which action has the project manager performed?

A. Scope creep

B. Change management

C. Conflict resolution

D. Scope management

View answer

Correct Answer: A

Question #8

Which of the following is a set of interrelated actions and activities performed to achieve a prespecified product, result, or service?

A. Portfolio

B. Process

C. Project

D. Program

View answer

Correct Answer: B

Question #9

In a weak matrix, the project managers role is:

A. part-time

B. full-time

C. occasional

D. unlimited

View answer

Correct Answer: A

Question #10

Your project team has identified all the risks on the project and has categorized them as high, medium, and low. The "low" risks are placed on which one of the following for monitoring?

A. Threat list

B. Low risk list

C. Watch list

D. Low impact list

View answer

Correct Answer: C

Question #11

The team you have organized for your new project consists of three people who will work full-time and five people who will support the project on a part-time basis. All team members know one another and have worked together in the past. To ensure a successful project start-up, your first step should be to______________

A. Meet with each team member individually to discuss assignments

B. Prepare a responsibility assignment matrix and distribute it to each team member

C. Distribute the project plan and WBS to the team

D. Hold a project kickoff meeting

View answer

Correct Answer: D

Question #12

You realize that leadership without management or management without leadership probably will produce poor project results. Which one of the following key responsibilities best represents project leadership?

A. Developing a vision and strategy, and motivating people to achieve them

B. Getting things done through other people

C. Using charismatic power to motivate others even if they do not like the work

D. Using all types of power, as appropriate, as motivational tools

View answer

Correct Answer: D

Question #13

A project’s earned value (EV) report indicates that an activity’s cost variance (CV) is -5,000 and its schedule variance (SV) is 1,000. What is the status of this activity?

A. Behind schedule and over budget

B. On schedule and within budget

C. Behind schedule and within budget

D. Ahead of schedule and over budget

View answer

Correct Answer: B

Question #14

In which Process Group are lessons learned documented?

A. Planning

B. Closing

C. Executing

D. Initiating

View answer

Correct Answer: B

Question #15

A novice project manager with limited knowledge of the construction industry is preparing to conduct a quarterly project review meeting. What should the project manager use as a framework to facilitate the meeting and to communicate information that includes schedule, risk, performance, and budget?

A. Scope management plan

B. Work breakdown structure (WBS)

C. Requirements management plan

D. Work performance reports

View answer

Correct Answer: D

Question #16

Alternatives generation often is useful in defining project scope. An example of a technique that can be used is______________

A. Sensitivity analysis

B. Decision trees

C. Mathematical model

D. Lateral thinking

View answer

Correct Answer: D

Question #17

A project’s primary focus is staying on schedule. To monitor this, the project manager requests monthly progress reports from the contractor. What should the project manager ask the contractor to include in these reports?

A. Gantt chart

B. Work breakdown structure (WBS)

C. Network chart

D. Schedule attributes

View answer

Correct Answer: A

Question #18

Those who enter into a contractual agreement to provide services necessary for a project are:

A. buyers

B. sellers

C. business partners

D. product users

View answer

Correct Answer: B

Question #19

Project or phase closure guidelines or requirements, historical information, and the lessons learned knowledge base are examples of which input to the Close Project or Phase process?

A. Organizational process assets

B. A work breakdown structure

C. The project management plan

D. Enterprise environmental factors

View answer

Correct Answer: A

Question #20

All the deliverables defined in a project have been completed. In the final meeting to approve these deliverables, some stakeholders state that the product does not meet their needs. What should the project manager do?

A. Demonstrate that the objectives in the project charter have been achieved

B. Validate that the deliverables are as requested and close the project

C. Demonstrate that the deliverables have been verified and negotiate their approval

D. Review the list of stakeholders and determine whether the appropriate individuals attended the meeting

View answer

Correct Answer: C

Question #21

The Closing Process Group includes which of the following Knowledge Areas?

A. Project Risk Management and Project Procurement Management

B. Project Integration Management and Project Procurement Management

C. Project Risk Management and Project Integration Management

D. Project Integration Management and Project Quality Management

View answer

Correct Answer: B

Question #22

Because your project is slated to last five years, you believe rolling wave planning is appropriate. It provides information about the work to be done______________.

A. Throughout all project phases

B. For successful completion of the current project phase

C. For successful completion of the current and subsequent project phases

D. In the next project phase

View answer

Correct Answer: C

Question #23

Which process is responsible for monitoring the status of the project and product scope and managing changes to the scope baseline?

A. Variance Analysis

B. Define Scope

C. Verify Scope

D. Control Scope

View answer

Correct Answer: D

Question #24

You are managing a complex project for a new method of heating and air conditioning in vehicles. You will use both solar and wind technologies in this project to reduce energy costs. Therefore, you must ensure that the work of your project will result in delivering the project's specified scope, which means that you should measure completion of the product scope against the______________

A. Scope management plan

B. Project management plan

C. Product requirements

D. Requirements management plan

View answer

Correct Answer: C

Question #25

Which process occurs within the Monitoring and Controlling Process Group?

A. Cost Control

B. Quality Planning

C. Quantitative Risk Analysis

D. Cost Budgeting

View answer

Correct Answer: A

Question #26

A project team member discovered an issue with the system being developed. The project manager learns that the team member fixed the issue without consulting the change control board (CCB). What should the project manager do?

A. Request additional funds to train the team member

B. Determine if the documentation has been updated by the CCB

C. Submit a change request to the CCB

D. Remove the team member from the project

View answer

Correct Answer: B

Question #27

Which of the following factors contributes the most to team communication?

A. External feedback

B. Performance appraisals

C. Smoothing over of team conflicts by the project manager

D. Collection

View answer

Correct Answer: D

Question #28

When sequencing activities, what does the common acronym FF stand for?

A. Fixed Fee

B. Free Float

C. Fixed Finish

D. Finish-to-Finish

View answer

Correct Answer: D

Question #29

During an IT hardware manufacturing project, the project manager discovers that certain batches of components are failing quality inspections. What should the project manager use to lower the failure rate?

A. Control chart

B. Tornado diagram

C. Probability and impact matrix

D. Fishbone diagram

View answer

Correct Answer: D

Question #30

If a business venture has a 60-percent chance to earn $2 million and a 20-percent chance to lose $1.5 million, what is the expected monetary value of the venture?

A. -$50,000

B. $300,000

C. $500,000

D. $900,000

View answer

Correct Answer: D

Question #31

Your project is using complex, unproven technology. Your team conducted a brainstorming session to identify risks. Poor allocation of project resources was the number one risk. This risk was placed on the risk register, which included at this point a______________

A. Watch list

B. Potential risk response

C. Known unknown

D. List of other risks requiring additional analysis

View answer

Correct Answer: B

Question #32

If the most likely duration of an activity is five weeks, the best-case duration is two weeks, and the worst-case duration is 14 weeks, how many weeks is the expected duration of the activity?

A. One

B. Five

C. Six

D. Seven

View answer

Correct Answer: C

Question #33

Rather than use a WBS, your team developed a bill of materials to define the project's work components. A customer review of this document uncovered that a scope change was needed, because a deliverable had not been defined, and a change request was written subsequently. This is an example of a change request that was the result of______________

A. An external event

B. An error or omission in defining the scope of the product

C. A value-adding change

D. An error or omission in defining the scope of the project

View answer

Correct Answer: B

Question #34

Which of the following outputs from the Control Schedule process aids in the communication of schedule variance (SV), schedule performance index (SPI), or any performance status to stakeholders?

A. Performance organizations

B. Schedule baselines

C. Work performance measurements

D. Change requests C Testing falls into which of the following categories of cost of quality?

A. Internal failure costs

B. Prevention costs

C. Appraisal costs

D. External failure costs

View answer

Correct Answer: C

Question #35

Your project has been under way for some time, but indicators show that it is in trouble. You have observed all the following symptoms of poor teamwork in your project team EXCEPT______________

A. Frustration

B. Excessive meetings

C. Lack of trust or confidence in the project manager

D. Unproductive meetings

View answer

Correct Answer: B

Question #36

One of the fundamental tenets of modern quality management states that quality is:

A. planned, designed, and built in

B. planned, designed, and inspected in

C. built in, created, and reviewed

D. built in, created, and standardized

View answer

Correct Answer: A

Question #37

Which schedule development technique modifies the project schedule to account for limited resources?

A. Human resource planning

B. Fast tracking

C. Critical chain method

D. Rolling wave planning

View answer

Correct Answer: C

Question #38

Which of the following outputs from the Schedule Control process aids in the communication of SV, SPI or any performance status to stakeholders?

A. Performance organizations

B. Schedule baselines

C. Performance measurements

D. Change requests

View answer

Correct Answer: C

Question #39

A project manager wants to establish a benchmark for comparing actual project performance with the project management plan. What process should the project manager complete to generate this model?

A. Develop Project Charter

B. Sequence Activities

C. Develop Schedule

D. Create WBS

View answer

Correct Answer: B

Question #40

Lessons learned documentation is gathered during which of the following Project Management Process Groups?

A. Planning

B. Executing

C. Closing

D. Initiating

View answer

Correct Answer: C

Question #41

A software development project is approaching the close-out phase. The team is completing development and testing of the new system, and the project manager is preparing documents for the final project meetings. What meeting should the project manager conduct next?

A. Lessons learned

B. Service transition

C. Benefits analysis

D. Scope validation

View answer

Correct Answer: D

Question #42

The primary result of effective team development is______________

A. Improved project performance

B. An effective, smoothly running team

C. An understanding by project team members that the project manager is ultimately responsible for project performance

D. Enhancement of the ability of stakeholders to contribute as individuals and team members

View answer

Correct Answer: A

Question #43

As part of a mid-project evaluation, your project sponsor has asked you to provide a forecast of total project cost. You should calculate the forecast using which of the following methods?

A. BAC

B. EAC

C. ETC

D. WBS

View answer

Correct Answer: B

Question #44

The simplest form of quantitative risk analysis and modeling techniques is______________

A. Probability analysis

B. Sensitivity analysis

C. Delphi technique

D. Utility theory

View answer

Correct Answer: B

Question #45

A project manager identifies the root cause of a quality issue and implements corrective action. What should the project manager do next?

A. Conduct an inspection of the issue

B. Update the lessons learned documentation

C. Revise the checksheets and organize the facts

D. Perform a variance analysis

View answer

Correct Answer: A

Question #46

In person-to-person communication, messages are sent on verbal levels and nonverbal levels simultaneously. As a general rule, what percentage of the message actually is sent through nonverbal cues?

A. 5 percent to 15 percent

B. 20 percent to 30 percent

C. 40 percent to 50 percent

D. Greater than 50 percent

View answer

Correct Answer: D

Question #47

You work as a project manager in the largest hospital in the region. Studies have shown that patients have to wait for long periods before being treated. To assist in identifying the factors contributing to this problem, you and your team have decided to use which of the following techniques?

A. Cause-and-effect diagrams

B. Pareto analysis

C. Scatter diagrams

D. Control charts

View answer

Correct Answer: A

Question #48

In a long-running project, both approved and rejected changes have been managed successfully via the change control process. But lately, the change control board (CCB) has been slow to process change requests. Therefore, due to time constraints, some changes are being evaluated by team members instead of following the process, and this trend is increasing. What should be done to avoid scope creep?

A. Ask the project sponsor to escalate the issue with the CCB to the project management office (PMO)

B. Address and correct the issue with the CCB

C. Escalate the issue to the program manager

D. Reject new changes, as time constraints are important, and the risk of scope creep is high

View answer

Correct Answer: A

Question #49

During a project review, the construction manager reports that the concrete production rate has changed over the last three months. What analysis should be conducted?

A. Earned value (EV)

B. Critical path

C. Trend

D. Cost

View answer

Correct Answer: C

Question #50

A project management office (PMO) asks a project manager to calculate a project’s contingency reserves. What should the project manager do?

A. Review the risk management plan

B. Check the total cost and add a reserve to cover quality issues

C. Ask the PMO to increase the budget according to company policies

D. Add a percentage to the cost based on previous experiences

View answer

Correct Answer: A

Question #51

Collecting requirements is critical in project scope management as it becomes the foundation for the project's______________

A. Scope management plan

B. WBS

C. Schedule

D. Scope change control system

View answer

Correct Answer: B

Question #52

What is the minimum a project schedule must include?

A. Variance analysis

B. A planned start date and a planned finish date for each schedule activity

C. A critical path diagram

D. Critical chain analysis

View answer

Correct Answer: B

Question #53

Exhibit A is an example of which of the following types of Sequence Activities?

A. Activity-on-arrow diagramming

B. Precedence diagramming

C. Project schedule network diagramming

D. Mathematical analysis diagramming

View answer

Correct Answer: B

Question #54

The completion of the project scope is measured against the:

A. requirements documentation

B. project scope statement

C. project management plan

D. work performance measurements

View answer

Correct Answer: C

Question #55

The project scope statement addresses and documents all the following items EXCEPT______________

A. Project exclusions

B. The relationship between the deliverables and the business need

C. Product scope description

D. Project management methodology (PMM)

View answer

Correct Answer: B

Question #56

A new product has been released. During testing, some defects were discovered and resolved, and a number of features were newly identified that would enhance the product. What should the project manager do?

A. Begin work on delivering these new features before closing the project

B. Transfer ownership in accordance with the plan

C. Implement a partial transfer of ownership while the additional work is being done

D. Disregard the additional requirements

View answer

Correct Answer: C

Question #57

A project is being audited, and the project manager receives numerous comments and questions from an unfamiliar person in the company. The project manager shares this information with team members, none of whom know this person. The project manager is unsure how to manage this situation. What should the project manager do first?

A. Review the responsible, accountable, consult, and inform (RACI) matrix

B. Respond to the person’s comments and questions

C. Check the stakeholder register

D. Review the work breakdown structure (WBS)

View answer

Correct Answer: A

Question #58

You are working on a project with 15 stakeholders. The number of communication channels on this project is______________

A. 15

B. 105

C. 210

D. 225

View answer

Correct Answer: B

Question #59

In both the weak and strong matrix organizational structures, the primary condition leading to conflict is______________

A. Communication barriers

B. Conflicting interests

C. Need for consensus

D. Ambiguous jurisdictions

View answer

Correct Answer: D

Question #60

The project scope statement should be used in the identify risk process because it______________

A. Identifies project assumptions

B. Identifies all the work that must be done and, therefore, includes all the risks on the project

C. Helps to organize all the work that must be done on the project

D. Contains information on risks from prior projects

View answer

Correct Answer: A

Question #61

During project implementation, the project manager reviews identified key performance indicators (KPIs) and determines that the project is within budget and on schedule. To what process does this activity belong?

A. Review Scope Baseline

B. Review Project Performance

C. Perform Integrated Change Control

D. Monitor and Control Project Work

View answer

Correct Answer: D

Question #62

On your project, scope changes, constraints, assumptions, integration and interface requirements, and overlapping roles and responsibilities pose communications challenges. The presence of communication barriers is most likely to lead to______________

A. Reduced productivity

B. Increased hostility

C. Low morale

D. Increased conflict

View answer

Correct Answer: D

Question #63

Constant bickering, absenteeism, and substandard performance have characterized the behavior of certain members of your team. You have planned an off-site retreat for the team to engage in a variety of activities. Your primary objective for investing time and money in this event is to improve______________

A. Team performance

B. Morale

C. Quality

D. Individual performance

View answer

Correct Answer: A

Question #64

The contract in which the seller is reimbursed for all allowable costs for performing the contract work and then receives a fee based upon achieving certain performance objectives is called a:

A. Cost Plus Incentive Fee Contract (CPIF)

B. Cost Plus Fixed Fee Contract (CPFF)

C. Fixed Price Incentive Fee Contract (FPIF)

D. Time and Material Contract (T&M)

View answer

Correct Answer: A

Question #65

A project manager is determining the accuracy of the deliverables before closing a project. What process should be used to determine this and is an input to formalizing acceptance?

A. Control Scope

B. Manage Quality

C. Plan Scope Management

D. Control Quality

View answer

Correct Answer: A

Question #66

A new project stakeholder is identified who has interest in, but little authority or influence on, the project. How should the project manager handle this stakeholder?

A. Provide information to the stakeholder as needed

B. Work closely with the stakeholder to proactively address their concerns

C. Keep track of the stakeholder and respond to their needs

D. Include the stakeholder on standard updates and keep them satisfied

View answer

Correct Answer: D

Question #67

As a project approaches its final phase, the project manager sends a follow-up report to the stakeholders. Some stakeholders comment that some unresolved issues have been excluded from the report. What should the project manager have done to prevent this?

A. Conducted the Monitor Communications process

B. Implemented the Monitor Risks process

C. Followed the Perform Integrated Change Control process

D. Better controlled project documents

View answer

Correct Answer: A

Question #68

A team must be appointed to do quality checks, but the project manager cannot obtain stakeholder consensus on the team’s composition. What selection criteria can the project manager present to influence consensus?

A. Knowledge of customer requirements, organizational policies and industry standards, and project metrics

B. Knowledge of stakeholder expectations, market landscape, and project scope statement

C. Knowledge of the product benchmark, business case, and quality assurance

D. Knowledge of the stakeholder engagement plan, approval criteria, and document specifications

View answer

Correct Answer: A

Question #69

Section: Monitoring and Controlling Explanation Explanation/Reference: In Project Cost Management, which input is exclusive to the Determine Budget process?

A. Scope baseline

B. Organizational process assets

C. Project schedule

D. Resource calendars

View answer

Correct Answer: D

Question #70

During which process would you obtain stakeholders’ formal acceptance of the completed project scope?

A. Quality control

B. Scope verification

C. Scope control

D. Close project

View answer

Correct Answer: B

Question #71

Sample attributes of a communications management plan include which one of the following?

A. Roles

B. Responsibilities

C. Ethics

D. Authority

View answer

Correct Answer: B

Question #72

Which written document helps monitor who is responsible for resolving specific problems and concerns by a target date?

A. Project Plan

B. Responsibility Matrix

C. Issue Log

D. Scope Document C Who provides the inputs for the original estimates of activity durations for tasks on the project plan?

A. Project sponsor

B. Project manager

C. Person responsible for project scheduling

D. Person who is most familiar with the task

View answer

Correct Answer: D

Question #73

A general contingency is used for______________

A. Risks that are identified at the outset of the project

B. Risks that are not identified at the outset of the project but are known before they occur

C. Risks that cannot be known before they occur because they are external risks

D. Any risks that cannot be known before they occur

View answer

Correct Answer: D

Question #74

A project is being audited to ensure compliance with organizational policies. What process is being conducted?

A. Audit Schedule

B. Plan Quality Management

C. Control Quality

D. Manage Quality

View answer

Correct Answer: D

Question #75

The ISO 9000 standards provide______________

A. A description of how products should be produced

B. Specifics for the implementation of quality systems

C. A framework for quality systems

D. The maximum process requirements necessary to ensure that customers receive a good product

View answer

Correct Answer: C

Question #76

The area where the project manager can have the greatest impact on the quality of his or her project is in______________

A. Quality planning

B. Quality assurance

C. Quality control

D. Quality improvement

View answer

Correct Answer: B

Question #77

You finally have been appointed project manager for a major company project. One of your first activities as project manager will be to create the communications management plan. As you match the stakeholder with the appropriate communication methods for that stakeholder, you could use any one of the following methods EXCEPT______________

A. Interactive communications

B. Passive communications

C. Pull communications

D. Push communications

View answer

Correct Answer: B

Question #78

During a fast-tracked project, outputs are required for production immediately. A new engineering team member submits quality testing to the project manager for approval, but the project manager rejects it. What should the project manager do next?

A. Explain the quality communications guidelines to the team member

B. Have the quality assurance team train the team member

C. Ask the team member to review the quality management plan

D. Advise the team member to follow the change control procedure

View answer

Correct Answer: A

Question #79

Closing a project phase should not be delayed until project completion because______________.

A. Useful information may be lost

B. The project manager may be reassigned

C. Project team members may be reassigned by that time

D. Sellers are anxious for payments

View answer

Correct Answer: A

Question #80

During scope verification meetings, an end user often rejects the same type of deliverables, although many of the requirements are met. After conducting a root cause analysis, the project manager learns that a specific quality control process was not performed due to lack of resources. What should the project manager have done to avoid this?

A. Created quality checklists

B. Ensured that quality was managed

C. Held quality control process meetings

D. Requested more resources for quality control activities

View answer

Correct Answer: A

Question #81

You have decided to organize a study group of other project managers in your organization to help prepare for the PMP exam. What type of communication activity are you employing in your efforts to organize this group?

A. Horizontal

B. Vertical

C. Official

D. External

View answer

Correct Answer: A

Question #82

A project manager has a resource assigned to their project who lacks the necessary experience to complete the required tasks. What should the project manager do?

A. Ask the project sponsor to reassign the resource

B. Update the project team assignments

C. Work with the resource to train and bridge the performance gap

D. Ask an experienced team member to mentor this resource

View answer

Correct Answer: B

Question #83

A given schedule activity is most likely to last four weeks. In a best-case scenario, the schedule activity is estimated to last two weeks. In a worst-case scenario, the schedule activity is estimated to last 12 weeks. Given these three estimates, what is the expected duration of the activity?

A. Three weeks

B. Four weeks

View answer

Correct Answer: C

Question #84

Which index is the calculated projection of cost performance that must be achieved on the remaining work to meet a specified management goal?

A. Estimate at completion

B. Cost performance

C. Schedule performance

D. To-complete performance

View answer

Correct Answer: D

Question #85

Results of quality control measurements are used______________

A. As an input to plan quality management

B. To prepare an operational definition

C. To prepare a control chart

D. As an input to perform quality assurance

View answer

Correct Answer: D

Question #86

General management skills relevant to the manage communications process include______________

A. Operational planning

B. Organizational behavior

C. Setting and managing expectations

D. Influencing the organization

View answer

Correct Answer: C

Question #87

Analyzing the strengths, weaknesses, opportunities, and threats (SWOT) of a project is known as:

A. calculating cost of quality

B. comparing project benefits

C. performing measurements analysis

D. identifying risks

View answer

Correct Answer: D

Question #88

Which quality control technique illustrates the 80/20 principle?

A. Ishikawa diagram

B. Control chart

C. Run chart

D. Pareto chart

View answer

Correct Answer: D

Question #89

The process for performing variance analysis may vary, depending on:

A. scenario building, technology forecasting, and forecast by analogy

B. working relationships among various stakeholders and team members

C. application area, the standard used, and the industry

D. work to be completed next

View answer

Correct Answer: C

Question #90

During a program review, it is noted that a project is struggling with known challenges because the project manager is inexperienced. What should the project management office (PMO) do?

A. Replace the project manager with a more experienced one

B. Have the project manager review the lessons learned repository

C. Send the project manager to external training

D. Tell the project manager to create an issue log

View answer

Correct Answer: B

Question #91

Which process documents the business needs of a project and the new product, service, or other result that is intended to satisfy those requirements?

A. Develop Project Management Plan

B. Develop Project Charter

C. Direct and Manage Project Execution

D. Collect Requirements

View answer

Correct Answer: B

Question #92

Upon completion of the deliverables, the customer finds that they fail to meet the required functionality specifications. What should the project manager do to resolve this?

A. Update the project documentation

B. Review the requirements management plan

C. Consult the quality management plan

D. Identify the process controls

View answer

Correct Answer: B

Question #93

The CPI is .92, and the EV is US$172,500. What is the actual cost of the project?

A. US$158,700

B. US$172,500

C. US$187,500

D. US$245,600

View answer

Correct Answer: C

Question #94

Without consulting the project manager, a functional manager removes key project resources in order to assign them operational tasks. Since these resources are now focused on operational tasks rather than deliverables, the deliverables run late. What should the project manager do first?

A. Extend the project timeline

B. Escalate the functional manager’s actions to the sponsor

C. Negotiate time allocation to prioritize the resources’ workload

D. Ask to have the resources replaced immediately

View answer

Correct Answer: C

Question #95

When choosing the most appropriate form of project organization, the first step is to______________

A. Create the WBS and let it determine the project organizational structure

B. Produce a project management plan and determine the functional areas responsible for each task

C. Refer to the project charter developed by top management

D. Develop a project schedule, including a top-down flowchart, and identify the functional areas to perform each task

View answer

Correct Answer: B

Question #96

You are managing a virtual team. The project has been under way for several months, and you believe your team members do not view themselves as a team or a unified group. To help rectify this situation, you should______________

A. Ensure that every member of the project team uses e-mail as a form of communication

B. Mandate that the team follow the vision and mission statement of his or her organization

C. Enhance communications planning

D. Provide team members with the latest in communications technology and mandate its use

View answer

Correct Answer: C

Question #97

A tool or technique used during the Administer Procurements process is:

A. Expert judgment

B. Bidder conference

C. Procurement negotiation

D. Performance reporting

View answer

Correct Answer: D

Question #98

Which organizational process assets update is performed during the Close Procurements process?

A. Procurement audit

B. Lessons learned

C. Performance reporting

D. Payment requests

View answer

Correct Answer: B

Question #99

Which technique is utilized in the Control Schedule process?

A. Performance measure

B. Baseline schedule

C. Schedule network analysis

D. Variance analysis D What happens to a stakeholder's project influence over time?

A. Increases

B. Decreases

C. Stays the same

D. Has no bearing

View answer

Correct Answer: B

Question #100

When cost variance is negative and schedule variance is positive, the project is:

A. under budget and behind schedule

B. over budget and ahead of schedule

C. on schedule

D. complete; all planned values have been earned

View answer

Correct Answer: B

Question #101

A project manager completes the requirements traceability matrix but indicates that not all requirements will be addressed. What should the project manager do to resolve this situation?

A. Compile requirements through affinity diagrams

B. Define the scope by using facilitation

C. Plan scope management using expert judgement

D. Control the scope through variance analysis

View answer

Correct Answer: D

Question #102

External organizations that have a special relationship with the enterprise and provide specialized expertise are called:

A. Customers

B. Business partners

C. Sellers

D. Functional managers

View answer

Correct Answer: B

Question #103

You realize that projects represent change, and on your projects, you always seem to have a number of change requests to consider. In your current project to manage the safety of the nation's cheese products and the testing methods used, you decided to prepare a formal change management plan. An often overlooked type of change request is______________.

A. Adding new subject matter experts to your team

B. Updates

C. Work performance information

D. Enhancing the reviews performed by your project's governance board

View answer

Correct Answer: B

Question #104

You are working on the next generation of software for mobile phones for your telecommunications company. While time to market is critical, you know from your work on other projects that management reviews can be helpful and plan to use them on your project. You are documenting them as part of your______________.

A. Governance plan

B. Change management plan

C. Performance reviews

D. Project management plan

View answer

Correct Answer: D

Question #105

The project budget is set at $150,000. The project duration is planned to be one year. At the completion of Week 16 of the project, the following information is collected: Actual cost = $50,000, Plan cost = $45,000, Earned value = $40,000. What is the cost performance index?

A. 0

B. 0

C. 1

D. 1

View answer

Correct Answer: A

Question #106

Control charts, flowcharting, histograms, Pareto charts, and scatter diagrams are tools and techniques of which process?

A. Perform Quality Control

B. Perform Quality Assurance

C. Plan Quality

D. Report Performance

View answer

Correct Answer: A

Question #107

A vendor contracted to provide a critical component regularly revises the expected delivery date. The latest schedule submitted by the vendor leaves a float of only two weeks while it is still six weeks before delivery. What should the project manager do?

A. Work with the procurement manager to identify ways to expedite vendor activities

B. Ask the vendor to maintain the agreed-upon delivery date

C. Identify an alternate vendor and cancel the order with the current vendor

D. Perform a reserve analysis

View answer

Correct Answer: D

Question #108

In project communications, the first step in a written communication is to______________

A. Analyze the facts and assumptions that have a bearing on the purpose of the message

B. Gather thoughts or ideas

C. Develop a logical sequence of the topics to be addressed

D. Establish the basic purpose of the message

View answer

Correct Answer: B

Question #109

Project quality management was once thought to include only inspection or quality control. In recent years, the concept of project quality management has broadened. Which statement is NOT representative of the new definition of quality management?

A. Quality is designed into the product or service, not inspected into it

B. Quality is the concern of the quality assurance staff

C. Customers require a documented and, in some cases, registered quality assurance system

D. National and international standards and guidelines for quality assurance systems are available

View answer

Correct Answer: B

Question #110

A project is midway through its execution stage when the project manager learns that some stakeholders are complaining about insufficient project updates. What should the project manager do first?

A. Send the latest project updates to all stakeholders

B. Meet more frequently with these stakeholders

C. Determine if the communications management plan is being followed

D. Acknowledge that a step is missing in the communication models

View answer

Correct Answer: C

Question #111

Each WBS component should be assigned a unique identifier from a code of accounts to______________

A. Link the WBS to the bill of materials

B. Enable the WBS to follow a similar numbering system to that of the organization's units as part of the organizational breakdown structure

C. Sum costs, schedule, and resource information

D. Link the WBS to the project management plan

View answer

Correct Answer: C

Question #112

As you prepare your human resource plan, you need to determine the skill and capacity required to complete the activities in the project. This should be documented in the______________

A. Roles and responsibilities section

B. Staffing management plan

C. Staff acquisition section

D. Compliance section

View answer

Correct Answer: A

Question #113

You are responsible for a project in your organization that has multiple internal customers. Because many people in your organization are interested in this project, you realize the importance of______________

A. Conducting a stakeholder analysis to assess information needs

B. Performing communications planning early

C. Determining the communications requirements of the customers

D. Having an expert on communications management an customer relationship management on your team

View answer

Correct Answer: B

Question #114

A project manager must track schedule variances over time. What tool or technique should be used to determine whether or not the variances are within acceptable limits?

A. Cause-and-effect diagram

B. Control chart

C. Scatter diagram

D. Control panel diagram

View answer

Correct Answer: B

Question #115

The person assigned by the performing organization to be responsible for achieving the project objectives is the:

A. functional manager

B. program manager

C. project manager

D. portfolio manager

View answer

Correct Answer: C

Question #116

Which of the following is an estimating technique that uses the values of parameters from previous similar projects for estimating the same parameter or measure for a current project?

A. Reserve analysis

B. Three-point estimating

C. Parametric estimating

D. Analogous estimating

View answer

Correct Answer: D

Question #117

Funding limit reconciliation is a tool and technique used in which process?

A. Control Costs

B. Determine Budget

C. Estimate Costs

D. Control Budget

View answer

Correct Answer: B

Question #118

Deliverables are being validated prior to client handoff. Quality team members find some defective parts and send them for rework by the assembly line team. Under what cost of quality (COQ) classification does this fail?

A. Cost of nonconformance

B. Cost of conformance

C. Quality control cost

D. Quality measurement costs

View answer

Correct Answer: A

Question #119

Which of the following tools and techniques is used to estimate cost?

A. Budget forecast

B. Variance analysis

C. Activity cost estimate

D. Three-point estimate

View answer

Correct Answer: D

Question #120

A project sponsor asks to terminate a software installation project that is 80 percent complete. What should the project manager do first?

A. Follow the project management plan to close the project

B. Meet with the sponsor to discuss the possibility of continuing the project

C. Release the project team to other projects

D. Proceed to complete the installation, then close the project

View answer

Correct Answer: B

Question #121

A company has a history of implementing system integration projects using their in-house software with a vendor hardware infrastructure. A project manager, new to the company, has no prior experience with vendor integration projects. What should the project manager do?

A. Refer to the project statement of work (SOW)

B. Review the project charter

C. Seek expert judgement

D. Meet with the sponsor

View answer

Correct Answer: C

Question #122

A project is delivered that meets the approved business requirements. However, the client identifies a few unrelated issues that will cause a delay in final product approval and impact project closure. What should the project manager do?

A. Discuss the impact with the client, obtain acceptance, and formally close the project

B. Follow the escalation process, develop the hand-over report, and formally close the project

C. Document the unrelated issues, develop the hand-over report, and formally close the project

D. Resolve the unrelated issues, obtain acceptance, and formally close the project

View answer

Correct Answer: A

Question #123

D. Assume your company is a leader in the market in production of cereal products. It has been in this market for over 50 years. You are the project manager for a new product that is a derivative from the company's core product. As you determine a life cycle for this project, you believe you should follow one that is______________.A. IncrementalB. PredictiveC. Iterative Adaptive

View answer

Correct Answer: B

Question #124

The project team should have a working knowledge of statistical process control to help evaluate control quality outputs. Of all the topics involved, which of the following is the most important for the team to understand?

A. Sampling and probability

B. Attribute sampling and variables sampling

C. Tolerances and control limits

D. Special causes and random causes

View answer

Correct Answer: A

Question #125

At the end of the project, what will be the value of SV?

A. Positive

B. Zero

C. Negative

D. Greater than one

View answer

Correct Answer: B

Question #126

You are part of a team that is working to develop a new medical implant device. Your project manager is an expert in medical implantation devices, yet he continually seeks opinions from the team about a wide variety of project and product issues. Team members often run project meetings while he sits silently at the head of the table. Which one of the following best characterizes his leadership style?

A. Laissez-faire

B. Team directed

C. Collaborative

D. Shared leadership

View answer

Correct Answer: D

Question #127

You have been a project manager for seven years. You now are managing the construction of a new facility that must comply with the government's newly issued environmental standards. You want to ensure that your team members are able to select methods to complete various activities on the project without needing to involve you in each situation. As you prepare your human resource management plan, you should document this information in which of the following______________

A. Roles and responsibilities section

B. Resource assignment matrix

C. Resource breakdown structure

D. Staffing management plan

View answer

Correct Answer: A

Question #128

Which of the following characteristics are found in a functional organizational structure?

A. Little or no project manager authority, little or no resource availability, and the functional manager controls the project budget

B. Limited project manager authority, limited resource availability, and a part-time project manager's role

C. Low to moderate project manager authority, low to moderate resource availability, and a full-time project manager's role

D. High to almost total project manager authority, high to almost total resource availability, and full-time project management administrative staff

View answer

Correct Answer: A

Question #129

The key way for a project manager to promote optimum team performance in project teams whose members are not collocated is to______________

A. Build trust

B. Establish a reward and recognition system

C. Obtain the support of the functional managers in the other locations

D. Exercise his or her right to control all aspects of the project

View answer

Correct Answer: A

Question #130

Project management processes describe project work, while product-oriented management processes specify the project's product. Therefore, a project management process and a product-oriented management process______________.

A. Overlap and interact throughout the project

B. Are defined by the project life cycle

C. Are concerned with describing and organizing project work

D. Are similar for each application area

View answer

Correct Answer: A

Question #131

If the probability of event 1 is 80 percent and of event 2 is 70 percent and they are independent events, how likely is it that both events will occur?

A. 6 percent

B. 15 percent

C. 24 percent

D. 56 percent

View answer

Correct Answer: D

Question #132

A project manager compiling a list of project stakeholders discovers an interested stakeholder with little to no authority. How should they manage this stakeholder?

A. Keep satisfied

B. Manage closely

C. Monitor

D. Keep informed

View answer

Correct Answer: C

Question #133

A project manager has been keeping stakeholders informed about an unforeseen issue that caused a production delay. The issue is resolved, but a key stakeholder is dissatisfied because the product was delivered late. What should the project manager have done to avoid this?

A. Continuously updated the stakeholder engagement plan

B. Created more communication styles with which to update stakeholders

C. More frequently notified stakeholders or project changes

D. Obtained stakeholder feedback on the changes

View answer

Correct Answer: D

Question #134

During the first year of a three-year project, a key supplier with a long lead time stops production and closes its factory. What should the project manager do first?

A. Review the risk register

B. Meet with the change control board (CCB)

C. Perform a root cause analysis

D. Rebaseline the project

View answer

Correct Answer: B

Question #135

Your project is proceeding according to schedule. You have just learned that a new regulatory requirement will cause a change in one of the project's performance specifications. To ensure that this change is incorporated into the project management plan, you should______________.

A. Call a meeting of the change control board D

B. Change the WBS, project schedule, and project plan to reflect the new requirement

C. Prepare a change request Immediately inform all affected stakeholders of the new approach to take on the project

View answer

Correct Answer: C

Question #136

Midway through implementation of a construction project, a supplier fails to deliver cement and jeopardizes the project schedule. The construction team leader asks the project manager to implement a contingency plan. What action should the project manager take?

A. Inform project stakeholders of the risk occurrence

B. Implement a workaround

C. Refer to the risk register

D. Brainstorm with the team

View answer

Correct Answer: A

Question #137

During a status meeting, a stakeholder requests a new requirement that was previously unidentified. What should the project manager do?

A. Deny the request

B. Perform a risk analysis

C. Implement the change and update the project management plan

D. Execute the Perform Integrated Change Control process

View answer

Correct Answer: B

Question #138

Risk mitigation involves______________

A. Using performance and payment bonds

B. Eliminating a specific threat by eliminating the cause

C. Avoiding the schedule risk inherent in the project

D. Reducing the probability and/or impact of an adverse risk event to an acceptable threshold

View answer

Correct Answer: D

Question #139

The Administer Procurements process is in which of the following Project Management Process Groups?

A. Planning

B. Monitoring and Controlling

C. Initiating

D. Executing

View answer

Correct Answer: B

Question #140

The close project or phase process addresses actions and activities concerning all of the following EXCEPT______________.

A. Completion or exit criteria for the project or phase have been met

B. Stakeholder approval that the project has meet their requirements

C. Review of the project and/or phase information for potential future use

D. Documentation that completed deliverables have been accepted

View answer

Correct Answer: D

Question #141

One way to determine how to best update and communicate project performance and respond to stakeholder information requests is to______________

A. Review the effectiveness of the communications management plan

B. Set up a portal

C. Hold meetings

D. Distribute performance reports

View answer

Correct Answer: C

Question #142

At the completion of a project, a report is prepared that details the outcome of the research conducted on a global trend during the project. Which item did this project create?

A. Result

B. Product

C. Service

D. Improvement

View answer

Correct Answer: A

Question #143

A client adds a new feature and requests a budget update. The development of this feature cannot extend the project schedule for more than one month. The client has already agreed to a cost per hour. What should the project manager do next?

A. Calculate project performance using the earned value management (EVM) method

B. Estimate the required number of additional project resources

C. Update the resource management plan

D. Review the responsibility assignment matrix (RAM)

View answer

Correct Answer: A

Question #144

On what is project baseline development established?

A. Approved product requirements

B. Estimated project cost and schedule

C. Actual project cost and schedule

D. Revised project cost and schedule

View answer

Correct Answer: B

Question #145

Working on your project management training curricula project, you decided it would be beneficial to you to become an active member of the Project Management Institute as part of the objectives of your project is to ensure it is aligned with PMI?’s best practices. To complement PMI?’s Work Breakdown Structure Practice Standard, you learned PMI? was requesting volunteers to participate in development of a similar standard on the Scope Statement. You volunteered, and now the Standard is issued. This is an ex

A. Improving your own competency as a project manager

B. Corrective action

C. Preventive action

D. A requirement for you to immediately update your project management plan

View answer

Correct Answer: B

Question #146

The team members on your project have been complaining that they do not have any sense of identity as a team because they are located in different areas of the building. To remedy this situation, you developed a project logo and had it printed on T-shirts to promote the project, but this action has not worked. Your next step is to______________

A. Initiate a newsletter

B. Create an air of mystery about the project

C. Establish a "team meeting room"

D. Issue guidelines on how team members should interact with other stakeholders

View answer

Correct Answer: C

Question #147

Using the following data, what is the Schedule Performance Index (SPI)? EV= $500 PV= $750 AC= $1000 BAC= $1200

A. 0

B. 1

C. 0

D. 0

View answer

Correct Answer: A

Question #148

During a review meeting, the project manager realizes that scheduled quality control inspections were not conducted. Since the project is running short on time, the project manager decides to hold a joint customer acceptance inspection. What should the project manager do next?

A. Advise the team to ensure that all specifications are maintained so the client accepts the deliverable

B. Create a nonconformance report and initiate a corrective action with the project team

C. Keep the customer informed and seek approvals

D. Issue a change request to extend the project schedule to complete the quality checks on time

View answer

Correct Answer: C

Question #149

A project sponsor constantly asks the project technical lead for project information. To prevent this issue from continuing, what should the project manager do?

A. Hold a one-to-one meeting with the project sponsor

B. Send an updated stakeholder engagement plan to the technical lead

C. Provide an updated communications management plan to all stakeholders

D. Email all stakeholders requesting that they contact the project manager directly with questions

View answer

Correct Answer: C

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