Prepare Confidently for the CompTIA Exam with A+ 220-1101 Practice Questions

Question #1

A technician is working to connect an RS-232 serial signature pad to a customer's ultralightweight laptop. Which of the following should the technician use to install the device?

A. ort replicator

B. i-Fi Direct

C. otspot

D. SB-C cable

View answer

Correct Answer: D

Question #2

A user calls the help desk for assistance configuring an Android phone with a new NFC-enabled speaker that will be used for an upcoming conference call. The user was unable to direct the phone’s audio to the NFC speaker. Which of the following sequences should the help desk technician walk the customer through to accomplish this task?

A. nable NFC on the speaker

B. nable NFC and Bluetooth on the Android phone

C. nable NFC and Bluetooth on the Android phone

D. nable Wi-Fi on the speaker

View answer

Correct Answer: A

Question #3

A network technician is working to locate an end user's Cat 6 cable within a network rack. The server rack is poorly documented, and a cable management system has not been implemented. Which of the following would be the BEST tool to BEST identify the correct cable?

A. able tester

B. etwork tap

C. oner probe

D. oopback plug

View answer

Correct Answer: C

Question #4

A technician replaced a motherboard on a server, and now the 64-bit hypervisor is not loading correctly. Which of the following needs to be enabled for the hypervisor to run?

A. ardware prefetcher

B. yperthreading

C. Pro

D. T-d

View answer

Correct Answer: D

Question #5

A user reports that printed receipts have black smudges over the entire image. The text is still present but is very dark and sometimes illegible. Which of the following are the MOST likely cause and solution for the printer issue?

A. he ribbon is jammed and is rubbing on the paper

B. he printhead is too hot

C. he printer is loaded with the wrong type of paper

D. he blue ink cartridge was loaded with black ink

View answer

Correct Answer: B

Question #6

Which of the following delivers internet over a copper medium?

A. NT

B. DN

C. SL

D. ISP

View answer

Correct Answer: C

Question #7

Which of the following is the SAFEST way to replace RAM on a server that has a redundant power supply?

A. nplug one power cable

B. erify the RAM temperature

C. tilize a grounding strap

D. eplace the RAM while the server is running

View answer

Correct Answer: C

Question #8

A technician needs to recommend an internet connection for a customer who travels around the world and wants to have connectivity while visiting remote camping locations. Some of the locations the customer visits have limited or unreliable cellular service. Which of the following connection types should the technician recommend?

A. atellite

B. SL

C. iber

D. otspot

View answer

Correct Answer: A

Question #9

A technician is troubleshooting a computer that is not completing POST and gets stuck at the manufacturer logo screen. All internal, removable parts have been disconnected and only the minimum parts necessary to POST were reconnected. However, the symptoms remain the same. Which of the following should the technician try NEXT?

A. est the RAM in different slots, one at a time

B. emove and test the power supply

C. eplace the motherboard

D. hange the CMOS battery

View answer

Correct Answer: A

Question #10

An engineer is experiencing unexpected reboots on a graphics workstation when rendering complex 3- D models. The workstation is configured with a 115V power supply that is rated at 200W and connected to a UPS. The central processing unit contains 16 hyperthreaded cores, and a discrete graphics solution utilizing an 8-pin power connector is installed in a PCI Express x16 slot. Which of the following indicates where the technician should begin troubleshooting?

A. he UPS, as 115V is insufficient for the configuration and should be increased to 220V

B. he power supply, as 200W is insufficient when the GPU is heavily tasked

C. he graphics card, as it is the component that triggers the unexpected reboots

D. he motherboard, as only standard PCI slots should be used for high-end graphics cards, not PCI Express slots

View answer

Correct Answer: B

Question #11

A user’s desktop computer slows down after a few minutes of use, and the fans alternate between silent and very loud. Which of the following is MOST likely failing, therefore causing these symptoms?

A. PU fan

B. emory

C. ower supply

D. ard drive

View answer

Correct Answer: A

Question #12

A user's mobile phone gets really hot to the touch and does not retain a charge. The user also reports that the phone is very slow, especially while charging. Which of the following is MOST likely causing these symptoms?

A. roken charging port

B. igitizer failure

C. PU overheating

D. efective battery

View answer

Correct Answer: D

Question #13

A technician is setting up three web servers for a retail company that takes online orders for its products. Which of the following network host services should the technician use to ensure the servers’ resources will be utilized efficiently?

A. TM appliance

B. AA server

C. pam gateway

D. oad balancer

View answer

Correct Answer: D

Question #14

A technician wants to deploy a .msi package to a corporate network. The technician needs to verify the application deployment will not affect other legacy applications on the end users' computers. Which of the following would the technician consider the MOST appropriate for this situation?

A. irtual network

B. pplication virtualization

C. ross-platform virtualization

D. irtual sandbox

E. irtual desktop

View answer

Correct Answer: B

Question #15

The Chief Executive Officer wants to ensure company data is stored in a manner that provides the company with complete control over how the data is managed. Which of the following is the BEST cloud deployment model for this request?

A. ommunity

B. ybrid

C. ublic

D. rivate

View answer

Correct Answer: D

Question #16

Every time a user sends a print job, the user must walk over to the printer and press OK before the job will print. The same issue is occurring for multiple users. Which of the following is the MOST likely cause of the issue?

A. he wrong network printer queue is being used

B. he network printer is on the wrong VLAN

C. he default paper type has been changed

D. he print server has outdated print drivers

View answer

Correct Answer: C

Question #17

A technician is configuring a workstation to be used as a VM host. After installing the necessary software, the technician is unable to create any VMs. Which of the following actions should be performed?

A. isable the BIOS password

B. nable TPM

C. nable multithreading

D. nable Fast Startup

View answer

Correct Answer: B

Question #18

While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel.Which of the following is the MOST likely reason for this issue?

A. etwork tap

B. unchdown tool

C. oner probe

D. rimper

View answer

Correct Answer: C

Question #19

A user lost a wallet containing credit and debit cards and is unable to purchase merchandise. Which of the following mobile phone technologies would allow the user to complete transactions?

A. SM

B. FA

C. RL

D. FC

View answer

Correct Answer: D

Question #20

Several users who share a multifunction printer in an office have reported unintended, thin, vertical lines that cover the entire height of every page printed from the printer. Which of the following steps should a technician complete in order to MOST likely resolve this issue?

A. eplace the printer paper with a new ream

B. lear the print spooler on each computer

C. einstall the printer driver on each computer

D. erform the drum-cleaning procedure

View answer

Correct Answer: D

Question #21

A user is having an issue with the touch screen on a mobile device. When the user touches the screen, the intended target is not selected. Which of the following would be the BEST action for a technician to take to resolve the issue?

A. alibrate the touch screen

B. eset the mobile device

C. eplace the LED screen

D. pdate the mobile device

View answer

Correct Answer: A

Question #22

A technician installs a new printer for a workstation and tries to print a test page, but the page does not print. The technician looks at the print queue and notices that the printer is called “Generic Printer.” Which of the following BEST describes what the technician should do to fix this issue?

A. onnect the printer with a USB cable rather than over the network

B. nstall the appropriate printer drivers for the OS

C. nstall the correct toner in the printer

D. et the printer trays to allow duplex printing

View answer

Correct Answer: B

Question #23

A user's computer is not receiving a network connection. The technician confirms that the connection seems to be down and looks for the user's port on the patch panel. The port and patch panel are not labeled. Which of the following network tools should the technician use to identify the port?

A. etwork tap

B. unchdown tool

C. oner probe

D. rimper

View answer

Correct Answer: C

Question #24

A technician is configuring a desktop computer and the hard drive must be encrypted. Which of the following will the technician need to verify is enabled to complete this configuration?

A. TX

B. IC

C. PM

D. RM

View answer

Correct Answer: C

Question #25

Which of the following options provides correct information about 2.4GHz and 5GHz wireless frequencies? (Choose two.)

A. onfirm that both the current and new memory are from the same brand

B. un a diagnostic test on the current memory

C. erify the memory requirements of the motherboard

D. onnect an electrostatic discharge strap

View answer

Correct Answer: BE

Question #26

Which of the following is the BEST use case for client-side virtualization?

A. egacy software

B. mail

C. irectory services

D. atabase

View answer

Correct Answer: A

Question #27

A user called the help desk to report an issue with a laptop. Recently, the user has been unable to click the buttons on the track pad or press some keys on the keyboard. The technician inspects the laptop but does not find any physical damage caused by the user. Which of the following is the MOST likely cause of the issue?

A. amaged digitizer

B. wollen battery

C. istended capacitors

D. ailed accelerometer

View answer

Correct Answer: B

Question #28

A technician is troubleshooting a projector that will not display any images. The technician has verified the computer output and cable are providing a good video signal. Which of the following should the technician do NEXT?

A. alibrate the image

B. eplace the bulb

C. est the output resolution

D. lean the fans

View answer

Correct Answer: B

Question #29

DRAG DROP (Drag and Drop is not supported)An office manager reports that a printer is experiencing performance issues. Printouts are smudging when they are handled, and. recently, whenever the manager tries to print oversized documents, the paper jams before anything is printed on it.

A. ee Explanation section for answer

View answer

Correct Answer: A

Question #30

A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?

A. nquire about possible changes

B. ile a damage report

C. equisition a new scanner

D. ttempt to clean the scanner

View answer

Correct Answer: A

Question #31

Which of the following is the PRIMARY security concern with virtual machine escape?

A. ross-site scripting

B. ompromising the hypervisor

C. verutilization of resources

D. ogue virtual machines installed on the hypervisor

View answer

Correct Answer: B

Question #32

An IT technician is inspecting the internal components of a desktop computer to assess a suspected power issue with the motherboard. Which of the following connectors should the IT technician inspect further?

A. J45

B. traight tip

C. B9

D. olex

View answer

Correct Answer: D

Question #33

A technician is on site troubleshooting a customer's laptop. The technician needs to download a software update, but the company’s proxy is blocking updates. Which of the following would be the MOST appropriate action for the technician to take to get the update?

A. onnect to a hotspot

B. equest a traffic exemption

C. hange the DNS address to 1

D. pdate the Group Policy settings

View answer

Correct Answer: B

Question #34

A hardware technician is configuring a laptop, and the network administrator requires the network settings to be static. The technician successfully pings the servers by IP address but cannot ping the UNC path. Which of the following is the cause of this issue?

A. omain Name System

B. ateway

C. ubnet

D. P address

View answer

Correct Answer: A

Question #35

Which of the following would be the BEST reason to use a virtual machine as a sandbox?

A. o test new software in a safe environment

B. o increase the efficient use of computing resources

C. o run multiple machines on the same hardware

D. o have dedicated hardware for a single system

View answer

Correct Answer: A

Question #36

A technician powers on a PC and its monitor and sees the following error message: No input signal detectedThe display lights on the computer are on. Which of the following is a possible solution?

A. hanging the BIOS settings

B. hanging the connector setting on the monitor

C. hecking the power plug on the monitor

D. hecking the power plug on the PC

View answer

Correct Answer: C

Question #37

Which of the following BEST describes the main function of a web server?

A. Storing files and controlling user access

B. Setting up personal mailboxes and calendars

C. Providing IP addresses and printing services

D. Hosting home pages and business portals

View answer

Correct Answer: A

Question #38

A technician logs on to a PC and inserts an encrypted USB drive. When opening File Explorer, the technician cannot see the USB drive. Which of the following tools should the technician use to see all drives?

A. iskPart

B. iskmgmt

C. isk Cleanup

D. itLocker

View answer

Correct Answer: B

Question #39

Which of the following 802.11 standards supports both 5GHz and 2.4GHz channel frequencies?

A. 02

B. 02

C. 02

D. 02

View answer

Correct Answer: B

Question #40

A user creates a support ticket to report a conference room projector that does not work. The user says that even though the provided cables are being used, the projector screen shows the following error message:No Signal InputWhich of the following describes the FIRST action that should be taken?

A. erify that the projector is turned on

B. erify that the user is using an approved OS

C. eplace the projector bulb

D. heck the video cable and replace it if necessary

View answer

Correct Answer: D

Question #41

A technician has noticed that a monitored server is receiving a disk failure notice during startup. When the technician clicks to continue, the machine still seems to startup into Windows but at a much slower speed. The technician looks at the BIOS information and sees the machine utilizes a RAID 5 configuration. Which of the following does the technician MOST likely need to perform?

A. einstall the HDD drivers

B. ebuild the RAID

C. eplace the failed drives

D. estart the system

View answer

Correct Answer: C

Question #42

Which of the following BEST describes a lab environment in which virtual machines can be created, rebooted, and shut down without affecting the production network?

A. CADA

B. andbox

C. oneypot

D. ybrid cloud

View answer

Correct Answer: B

Question #43

A technician is setting up a projector for a videoconferencing system. When the user attempts to connect a laptop to the system, the system displays the following error message:no source foundThe user tries multiple cables and inputs on the projector. Which of the following should the user try NEXT?

A. heck the bulb on the projector and replace it with a new one

B. heck the display settings on the computer and set them to extend/duplicate

C. eplace the projector with another known-good one and try again

D. eplace the video card on the machine that is plugged in to the projector, as it has gone bad

View answer

Correct Answer: B

Question #44

A laptop’s external webcam software is running, but it shows no image or video. Which of the following should a technician perform FIRST?

A. esearch new webcam firmware

B. estart the computer and run system diagnostics

C. eseat the webcam

D. einstall the webcam software and drivers

View answer

Correct Answer: C

Question #45

Which of the following provides a client device with an IP address?

A. NS

B. HCP

C. PSec

D. MB

View answer

Correct Answer: B

Question #46

A technician is building a new computer for a customer. The computer must use an ITX-sized motherboard and have a RAID 5 array with all drives using the same interface. Which of the following drive types will the technician MOST likely utilize?

A. CSI

B. CIe

C. VMe

D. ATA

View answer

Correct Answer: D

Question #47

The IT department issued a corporate smartphone to a user, but the user returned the device stating it had connectivity issues. The user claimed the device functioned on Wi-Fi, but all connectivity to cloud services was lost as soon as the device was taken off site. Which of the following issues was MOST likely affecting the device?

A. DM was never properly set up on the device

B. /MIME certificates were corrupted and needed to be reloaded

C. luetooth on the device was disabled by mistake

D. he device never had a proper SIM card installed

View answer

Correct Answer: D

Question #48

A company would like to take advantage of the cost savings of cloud computing by only paying for the resources used. Which of the following will BEST address this need?

A. hared resources

B. apid elasticity

C. etered utilization

D. igh availability

View answer

Correct Answer: C

Question #49

Which of the following network services allows a networked device to always be assigned the same IP address based on the device’s MAC address?

A. HCP

B. DAP

C. TM

D. NS

View answer

Correct Answer: A

Question #50

A Wi-Fi mesh network has been optimized to eliminate poor coverage areas, yet users still experience decreased bandwidth and connectivity issues. Which of the following actions should the technician take NEXT?

A. elocate any large, dense, solid, and metal objects, such as mirrors and file cabinets, in the mesh network coverage area to the perimeter so that wireless reflections, absorptions, and occlusions are minimized

B. se a Wi-Fi analyzer to determine whether the channel in use is overcrowded and to identify which channel the mesh network should use for best performance

C. se the signal strength indicator on a mobile device to roam the coverage area and generate a heat map to isolate zones with weak signals

D. urn off broadcasting of the SSID on the mesh network so that other networks cannot see it

View answer

Correct Answer: B

Question #51

A user is unable to plug a USB 3.0 device into a USB port. Upon inspection, a technician notices the USB 3.0 port appears to be slightly smaller than the other connections. Which of the following is the MOST likely cause?

A. foreign object is stuck inside the port

B. he cable connection utilized the wrong orientation

C. he USB cable is physically damaged

D. he USB port belongs to a different form factor

View answer

Correct Answer: D

Question #52

A laptop has been returned for a screen repair. The owner insists the screen is broken, but occasionally a faded image is able to be seen in very bright settings on the desktop. Which of the following steps should the repair technician take FIRST?

A.

B. OPS failure

C. IMM failure

D. AID failure

View answer

Correct Answer: D

Question #53

A home user has purchased a subscription for a service that blocks malicious sites by preventing them from resolving correctly. Which of the following settings MOST likely needs to be changed on the user's router to enable this functionality?

A. NS server

B. ort forwarding

C. erimeter network

D. niversal PnP

E. HCP server

View answer

Correct Answer: A

Question #54

An administrator is configuring a corporate-owned smartphone for a new manager. The company requires the ability to wipe the phone's data remotely in the event of loss or theft and the capability to approve applications installed on the phone. Which of the following tools would BEST meet this need?

A. ethering to a corporate-owned laptop

B. PA2-Enterpise wireless

C. orporate enterprise email

D. obile device management

View answer

Correct Answer: D

Question #55

A customer has a Wi-Fi-capable laptop to use when traveling for work. Which of the following will allow the laptop to stay connected when the user travels?

A. ellular card

B. i-Fi extender

C. luetooth

D. PS

View answer

Correct Answer: A

Question #56

Which of the following does a DHCP reservation MOST likely apply to?

A. mart TV

B. obile device

C. orkstation

D. rinter

View answer

Correct Answer: D

Question #57

A user sends a print job to a network printer, and the print job uses double the amount of paper as expected. Which of the following should the user configure to get the expected result?

A. uplex

B. ollate

C. andscape

D. ransparency

View answer

Correct Answer: A

Question #58

A storage server with three drives was reporting errors indicating the array was in degraded mode, but the stored files were still accessible. A technician went to the server room to troubleshoot the error message. Which of the following RAID configurations did the technician MOST likely find?

A. AID 0

B. AID 1

C. AID 5

D. AID 10

View answer

Correct Answer: C

Question #59

A user needs to transfer files from an Apple phone to a workstation. Which of the following connection types should the user utilize?

A. SB-C

B. erial

C. ightning

D. FC

View answer

Correct Answer: C

Question #60

A technician is troubleshooting a laptop that has a blank LCD panel. The technician shines a flashlight into the LCD and sees a faint image. Which of the following BEST describes the issue?

A. efective inverter

B. ncompatible video driver

C. ncorrect input source

D. urned-out bulb

View answer

Correct Answer: A

Question #61

A technician is adding one more line at the demarcation point. Which of the following tools would be MOST useful to accomplish this task?

A. oner

B. unchdown

C. etwork tap

D. rimper

View answer

Correct Answer: B

Question #62

A technician is setting up a new desktop computer and will be installing the hard drive directly on the motherboard without using cables to connect it. Which of the following will the technician be installing?

A. hunderbolt

B. SATA

C.

D. CSI

View answer

Correct Answer: C

Question #63

A remote user reports connectivity issues with the local internet provider. Even after a technician reboots the modem supplied by the ISP. the issue persists. Which of the following would BEST establish the connection in minimal time?

A. adio frequency ISP

B. eighbor's Wi-Fi

C. obile hotspot

D. iber optic

View answer

Correct Answer: C

Question #64

A user's laptop is running out of disk space and requires a new hard drive. The user wants to replace the existing hard drive with the fastest possible 1TB HDD. A technician assesses the user's hardware and determines the connections that are available. Which of the following drive types should the technician recommend as the BEST choice?

A. TB NVMe SSD

B. TB flash drive

C. TB SATA SSD

D. TB SAS

View answer

Correct Answer: C

Question #65

A desktop support technician is building a new desktop that features the fastest internal storage. Which of the following BEST suits this request?

A. ATA SSD

B. ATA HDD

C.

D. CIe SATA HDD

View answer

Correct Answer: C

Question #66

Which of the following types of devices MOST often uses a Thunderbolt cable?

A. inux PC

B. ndroid mobile

C. pple laptop

D. hromebook

View answer

Correct Answer: C

Question #67

A technician goes to a classroom to troubleshoot a projector that occasionally powers off. The technician recreates the issue and notices the projector will not power back on until approximately 15 minutes have passed. After 15 minutes of being powered on, the projector shuts off again. Which of the following should the technician perform NEXT to resolve the issue?

A. lean the filter

B. djust the standby timeout

C. heck the power cable connection

D. eplace the bulb

View answer

Correct Answer: A

Question #68

An online retailer would like to add capacity to support increased sales. Additional servers have been installed. Which of the following should be used to ensure each new server is being properly utilized?

A. irtualization

B. lustering

C. oad balancer

D. ound-robin DNS

View answer

Correct Answer: C

Question #69

A new HD webcam's image only updates one or two times per second. The specifications indicate the webcam is capable of updating 30 frames per second. Which of the following is MOST likely causing the issue?

A. he USB 2

B. he Thunderbolt connector is not compatible

C. he VGA cable does not support a digital signal

D. he connection should use plenum instead of STP

View answer

Correct Answer: A

Question #70

Which of the following technologies can allow multiple networks to traverse a switch?

A. LAN

B. RRP

C. PN

D. HCP

View answer

Correct Answer: A

Question #71

A technician is troubleshooting an old desktop system that randomly shows a Windows BSOD or powers off unexpectedly. All system temperatures are within normal limits. Which of the following should the technician do NEXT?

A. isually inspect the motherboard capacitors

B. erify all case fans are operational

C. heck that the BIOS version supports the installed CPU

D. ompare the software requirements with the installed RAM

View answer

Correct Answer: A

Question #72

A department submits a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The fuser was just installed a few weeks ago, as indicated by the service history. Which of the following should the technician do NEXT?

A. isconnect the printer power for troubleshooting

B. nstall a printer roller kit

C. eplace the overheating fuser

D. eplace the paper with thicker paper stock

View answer

Correct Answer: A

Question #73

A user's Windows computer started running slowly after the installation of a CAD program. The computer has intermittent timeouts and often has to be rebooted to restore functionality. The computer seems to work correctly if the application is not running. Which of the following should the technician do NEXT to help troubleshoot the issue? (Choose two.)

A. ,066

B. ,333

C. ,500

D. 0,600

View answer

Correct Answer: BE

Question #74

A user reports that all print jobs sent to a laser printer have random and incorrect characters throughout the pages. Which of the following actions should the technician do to resolve this issue?

A. eplace the fuser

B. djust the rollers

C. pdate the driver

D. hake the toner

View answer

Correct Answer: C

Question #75

A user is installing a new display on a desktop computer that only has a single DVI port for video input and a single HDMI port for video output. Which of the following does the technician need to complete the setup?

A. igital-to-analog converter

B. /V switcher

C. isplayPort to HDMI adapter

D. VI to HDMI cable

View answer

Correct Answer: D

Question #76

A user entered a help desk ticket stating the latest calendar updates have not appeared on the user’s corporate mobile device for several days, even though updates do appear on the user’s laptop. Which of the following actions will MOST likely enable calendar alerts?

A. hecking that the ringer volume on the device is high enough to be audible

B. nsuring the corporate password is saved correctly in the calendar application

C. nstalling a third-party calendar application and synchronizing it with the corporate calendar

D. emotely wiping the mobile device and reinstalling all applications

View answer

Correct Answer: B

Question #77

A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket. Which of the following would be the best course of action for the technician to take NEXT?

A. ry to set as many pins as possible

B. nstall an adaptor to create a universal socket

C. erify the socket type and manufacturer

D. ind a compatible motherboard for the CPU

View answer

Correct Answer: C

Question #78

Which of the following is a method that can be used to securely connect a remote user’s laptop to a corporate server?

A. AN

B. PN

C. SL

D. HCP

View answer

Correct Answer: B

Question #79

A user that works in sales is reporting that the output on each page printed from a laser printer has duplicate images. Which of the following should be performed FIRST to eliminate the ghost images?

A. hange the paper weight setting

B. eplace the printer's fuser

C. pgrade the printer firmware

D. lean the toner drums and rollers

View answer

Correct Answer: D

Question #80

A startup is looking to immediately expand its data center but does not have the personnel or space to manage everything internally. The organization has multiple small offices and remote users with large computational and storage-solution requirements. Funding is not an issue for the company. Which of the following can BEST accomplish the company’s goals?

A.

B.

C.

D. 0

View answer

Correct Answer: B

Question #81

A user failed to gain access to a building's entrance after security measures at the entrance were upgraded last week. The company implemented the 13.56MHz frequency short band, and users can now utilize their mobile devices to authenticate. Which of the following has to be enabled for the mobile device to authenticate?

A. luetooth

B. iometrics

C. FC

D. IN

View answer

Correct Answer: C

Question #82

A technician is building a video production workstation that will consist of two high-end GPUs. The technician is reusing an existing ATX case. Which of the following should the technician select as the MOST appropriate power supply type?

A. 00W external power supply

B. x 600W redundant power supplies

C. ,200W modular power supply

D. ,500W uninterruptible power supply

View answer

Correct Answer: C

Question #83

A network administrator was notified that laptop users are unable to access or ping any network resources on the corporate network. Which of the following should the network administrator check FIRST?

A. HCP

B. AA

C. NS

D. RP

View answer

Correct Answer: A

Question #84

Which of the following virtualization technologies allows Linux and Windows operating systems to run concurrently?

A. est environment

B. andbox

C. egacy OS

D. ross-platform

View answer

Correct Answer: D

Question #85

A user's device needs more memory, so a technician installs extra RAM with the following specifications:2 x 8Gb DDR3-1066 (PC3-8500)1 x 16Gb DDR3-1333 (PC3-10600)Which of the following speeds would maximize reliability?

A. etermine a plan of action to resolve the problem

B. un antivirus software to remove the virus from the computer

C. sk the user about the symptoms the computer is experiencing

D. ake a backup of the user's data on an external drive

View answer

Correct Answer: A

Question #86

A user brings an older laptop to the help desk and reports issues with the keyboard. Upon inspection, the technician does not see any external damage but notices that many keystrokes da not register in a word processor. The laptop works fine when the technician tests it with an external keyboard. Which of the following actions would MOST likely resolve the issue?

A. isable the sticky keys feature

B. lean the keyboard

C. eset the BIOS settings to default

D. harge the laptop

View answer

Correct Answer: B

Question #87

A technician is troubleshooting a classroom projector that shuts down after fifteen minutes of use. Which of the following should the technician do to resolve the issue?

A. eplace the video input cable

B. hange the bulb

C. lean the air filter

D. wap the power cord

View answer

Correct Answer: C

Question #88

Which of the following server roles does RADIUS perform?

A. NS

B. AA

C. ail server

D. yslog

View answer

Correct Answer: B

Question #89

An IT manager is requesting that the company buy new cables to be used with F-type connectors that are already in house. Which of the following cables should the company buy?

A. oaxial

B. lenum

C. at 5e

D. iber

View answer

Correct Answer: D

Question #90

To control costs, a company provides a limited number of users with company phones. One of these users opens a support ticket because the phone no longer allows Internet browsing over a cellular connection. The user acknowledges that the phone worked before the user’s child streamed several movies using the device. Which of the following describes why the phone cannot browse the internet?

A. he child accidentally connected to a neighbor’s WLAN

B. he company’s group policy disabled the device

C. he device has a data cap and has reached that limit

D. he device’s plan has been unpaid

View answer

Correct Answer: C

Question #91

A network engineer recently deployed a new application server in a cloud environment. Which of the following should be implemented to prevent a single point of failure within the system?

A. apid elasticity

B. AID

C. igh availability

D. hared resources

View answer

Correct Answer: C

Question #92

Which of the following describes metered utilization of cloud resources?

A. esources provisioned instantly

B. ayments made only for resources that are used

C. esources pooled to increase computing power

D. mplementation of rapid elasticity

View answer

Correct Answer: B

Question #93

An integrated webcam on a user's laptop broke, so a technician installed a temporary, external webcam. Since the external webcam installation, other users can only see part of the user's face during videoconferences. Which of the following BEST describes the reason for this issue?

A. he webcam is not on a level surface

B. he webcam driver should be updated

C. he webcam is plugged into the wrong USB port

D. he webcam is not compatible with the OS

View answer

Correct Answer: A

Question #94

The IT department at an insurance brokerage needs to acquire laptops that have built-in fingerprint readers in order to create a more secure environment. Which of the following would be the MOST secure way to implement the fingerprint readers?

A. rant all registered employees access to each machine

B. estrict device access to only the user to whom the laptop is assigned

C. imit device access to departments and guest users

D. ive each team member a USB drive that bypasses the reader to allow guest users to log in

View answer

Correct Answer: B

Question #95

A customer is using a satellite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds. Which of the following represents the NEXT action the technician should perform?

A. estart the modem and run an online internet connection and speed diagnostic tool

B. uide the customer on how to upgrade the internet plan with the provider in order to improve latency

C. xplain to the customer this is not an issue; this situation is normal for this type of internet connection

D. eplace the modem because it is not working correctly based on the test result

View answer

Correct Answer: A

Question #96

A developer is requesting permission to utilize client-side visualization. The developer would like to write code in a setting isolated from other infrastructure to avoid negative impacts of experimental code. Which of the following provides the BEST solution for the developer?

A. he screen is physically damaged

B. he screen rotation is incorrect

C. he touch-pen battery is depleted

D. he screen needs to be recalibrated

View answer

Correct Answer: D

Question #97

A user connects a smartphone to a laptop. Which of the following types of networks has the user created?

A. AN

B. AN

C. LAN

D. AN

View answer

Correct Answer: C

Question #98

In which of the following places is a laptop's wireless antenna MOST likely located?

A. ear the network interface card

B. nderneath the battery

C. ntegrated into the motherboard

D. n the bezel of the lid

View answer

Correct Answer: C

Question #99

While using a popular videoconferencing program, the user selects a webcam, but the software is unable to open the webcam. The webcam was working the previous day. Which of the following should be done to address this issue?

A. lose other video software and retry

B. djust the conference software to a compatible resolution

C. witch the video from the webcam to "conference" mode

D. eseat or replace the webcam

View answer

Correct Answer: D

Question #100

A technician is receiving reports that the entire office sporadically loses network connectivity thrc cable mediums would be the MOST cost effective without sacrificing system performance?

A. oaxial

B. hielded Cat 6

C. lenum Cat 5e

D. ultimode fiber

View answer

Correct Answer: B

Question #101

A drive failed on a server that was leveraging a RAID disk configuration. The server administrator would like to rebuild the array so it can withstand a potential multidrive failure in the future. Which of the following RAID configurations will the administrator MOST likely select?

A.

B.

C.

D. 0

View answer

Correct Answer: D

Question #102

Several users who share a multifunction printer in an office have reported unintended, thin, vertical lines that cover the entire height of every page printed from the printer. Which of the following steps should a technician complete in order to MOST likely resolve this issue?

A. Replace the printer paper with a new ream

B. Clear the print spooler on each computer

C. Reinstall the printer driver on each computer

D. Perform the drum-cleaning procedure

View answer

Correct Answer: D

Question #103

A technician set up a new access point and has noticed significant latency on the selected channel. Which of the following tools can assist with locating the BEST channel to use?

A. i-Fi analyzer

B. etstat

C. et use

D. raceroute

E. etwork tap

View answer

Correct Answer: A

Question #104

An IT manager discovered that hundreds of pages of printed materials are being recycled each day because the materials are left on the printer tray instead of being picked up by users. Which of the following would BEST prevent this waste?

A. end friendly reminders to not print unnecessarily

B. nable duplex printing to reduce paper utilization

C. ill each department for the excess material cost

D. equire a code or badge before releasing a print job

View answer

Correct Answer: D

Question #105

Which of the following describes the operational difference between hubs and switches when transmitting data to a specific computer inside the network?

A. witches only send data to the specific computer, while hubs send data to all computers inside the network

B. witches compress data, while hubs send uncompressed data

C. witches receive data and route it to all computers inside the network, while hubs receive data and do not route

D. witches scramble data, while hubs send data in the original form

View answer

Correct Answer: A

Question #106

Laura, a customer, has instructed you to configure her home office wireless access point.She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.She requests that the default settings be changed to the following.Wireless Name: HomeWiFi Shared Key: CompTIA Router Password: Secure$

A. ee Explanation section for answer

View answer

Correct Answer: A

Question #107

When a page that was printed on a laser printer is touched, the image on the paper smears. Which of the following is MOST likely the cause of this issue?

A. uplexing assembly

B. user

C. oner

D. ransfer belt

View answer

Correct Answer: B

Question #108

A technician is tasked with installing additional RAM in a desktop computer. Which of the following types of RAM is MOST likely to be used?

A. he channel is reserved for licensed band use

B. he channel selection is defective; contact the manufacturer

C. he channel must be unlocked by the vendor

D. he device requires a firmware update to unlock the channel

View answer

Correct Answer: B

Question #109

An administrator is configuring a corporate-owned smartphone for a new manager. The company requires the ability to wipe the phone's data remotely in the event of loss or theft and the capability to approve applications installed on the phone. Which of the following tools would BEST meet this need?

A. Tethering to a corporate-owned laptop

B. WPA2-Enterpise wireless

C. Corporate enterprise email

D. Mobile device management

View answer

Correct Answer: D

Question #110

Which of the following is an unsecure remote access protocol?

A. SH

B. TTPS

C. FTP

D. elnet

View answer

Correct Answer: D

Question #111

A technician is monitoring all outbound traffic in a SOHO. Which of the following is the MOST cost-effective solution to monitor the traffic?

A. pectrum analyzer

B. etwork tap

C. oopback plug

D. oner probe

View answer

Correct Answer: B

Question #112

An organization keeps receiving spam that appears to come from its own domain. No accounts have been compromised. Which of the following will BEST mitigate this issue?

A. NS

B. /MIME

C. PF

D. SID

View answer

Correct Answer: C

Question #113

Which of the following describes traffic used to resolve the FQDN of a site into an IP address to help locate and browse websites appropriately?

A. NS

B. AA

C. CADA

D. oT

E. QL

View answer

Correct Answer: A

Question #114

A technician configured a new SOHO router for a small business. The ISP gave the technician an IP address on the router’s WAN port. Which of the following addresses did the technician MOST likely configure on the router?

A. 0

B. 9

C. 69

D. 72

View answer

Correct Answer: B

Question #115

A technician connects a new computer to the internet and then opens the wiring closet. Even though all of the wires are terminated, nothing in the wiring closet is labeled. Which of the following tools should the technician use to complete the task?

A. able tester

B. oopback plug

C. oner probe

D. unchdown tool

View answer

Correct Answer: C

Question #116

A small office has a wireless network with several access points for roaming laptop use. Users occasionally report that the wireless connection drops or becomes very slow. Users have confirmed that this issue only happens when connected to the office wireless network. Which of the following would MOST likely be the cause?

A. idden SSID

B. evice interference

C. thernet port flapping

D. igh ISP latency

View answer

Correct Answer: B

Question #117

An administrator chose a shared-tenant model for a cloud deployment. Which of the following is the MOST likely reason the administrator chose this model?

A. ost savings

B. ighly available

C. edicated hardware

D. ncreased security

View answer

Correct Answer: A

Question #118

A user is trying to play a DVD on a projector. The user can hear the audio; however, the projector is showing an error message that states:HDMI Blocked due to Copy ProtectionWhich of the following is the MOST likely cause of the error?

A. isable the BIOS password

B. nable TPM

C. nable multithreading

D. nable Fast Startup

View answer

Correct Answer: D

Question #119

A desktop support technician is tasked with upgrading a laptop so that it has the fastest data access possible. Which of the following BEST satisfies this requirement?

A. SATA SSD

B.

C.

D.

View answer

Correct Answer: B

Question #120

A customer's cell phone screen is discolored in several areas. Which of the following components is the MOST likely cause of the issue?

A. ulging battery

B. ired connectors

C. iquid crystal display

D. hone case

E. rotective glass

View answer

Correct Answer: C

Question #121

A printer technician receives a support request for a laser printer that sometimes cuts off the bottom of the print job. During troubleshooting, the technician notices that affected jobs are set for 8.5in x 14in (216mm x 356mm) paper and only print from a particular paper tray. Which of the following actions should the technician perform NEXT?

A. erify that the printing trays are correctly set

B. wap printer trays until the print jobs complete as expected

C. eplace the tray rollers to ensure proper paper alignment

D. eset the default to use 8

View answer

Correct Answer: A

Question #122

A department sends in a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The fuser was just installed a few weeks ago, as indicated by the service history. Which of the following should the technician do NEXT?

A. isable the printer for repairs

B. nstall a printer roller kit

C. emove the paper and let the fuser cool down

D. eplace the paper with thicker paper stock

View answer

Correct Answer: C

Question #123

A user built a new PC with parts sourced from a popular online vendor. The system boots to the OS and basic browsing works, but whenever the user opens a 4K video or starts to play a game, the system immediately shuts down. Which of the following is the MOST likely cause of this issue?

A. he video card was installed in the wrong PCIe slot

B. he CPU heat sink was attached without adequate thermal paste

C. he SSD drives do not have enough Pagefile

D. he system does not have enough RAM for 4K video

View answer

Correct Answer: B

Question #124

A company has a dot matrix printer that uses carbon paper. The company reports that the first page is printing too light, although the following pages are still legible. Which of the following MOST likely needs to be fixed?

A. he print drum is worn and loose, causing the printing to be light in places

B. he ribbon is low on ink or missing and must be replaced to get proper output

C. he heating element has failed, and a new one needs to be installed for proper transfer

D. he wrong type of filament is loaded, preventing it from sticking correctly

E. he fuser assembly is not calibrated properly, causing it to impact the paper too hard

View answer

Correct Answer: B

Question #125

A user submitted a ticket to report an issue with a new printer that is no longer accepting new print jobs. The technician verifies the printer is on and notices the printer LCD screen has the following error message:Paper Jam, Jam in fuser.Which of the following is the MOST efficient next step the technician should complete?

A. pply a maintenance kit to the printer

B. heck the printer paper path to locate any obstructions

C. urn the printer on and off to see if the error clears

D. eplace the fuser

View answer

Correct Answer: B

Question #126

Vertical streaks are appearing on the output of a laser printer. Which of the following items is the MOST likely cause?

A. eparation pad

B. ransfer roller

C. nk cartridge

D. user

View answer

Correct Answer: B

Question #127

Which of the following video cables can carry an audio signal?

A. DMI

B. -Video

C. GA

D. VI

View answer

Correct Answer: A

Question #128

Which of the following components enables the input on a mobile device’s touch screen?

A. LED

B. igitizer

C. nverter

D. MOS sensor

View answer

Correct Answer: B

Question #129

Which of the following should a user do FIRST when upgrading the power supply on a gaming PC?

A. pdate the BIOS

B. isconnect the system memory

C. heck the wattage rating

D. eseat the graphics card

View answer

Correct Answer: C

Question #130

A technician needs to install RAM into a rackmount server that will be used as a VM host. Which of the following would be BEST to install?

A. ODIMM

B. RAM

C. DR4

D. CC

View answer

Correct Answer: D

Question #131

A new employee has been issued a company laptop. The employee requests an accessory with a single power source that has wired network connectivity and supports a keyboard, mouse, speakers, and dual monitors. Which of the following accessories should the systems administrator deploy to BEST meet the new user's needs?

A. oE switch

B. SB-C hub with power delivery

C. ocking station with DisplayPort

D. VM switch with audio

View answer

Correct Answer: C

Question #132

A technician needs to improve a workstation's overall response time for frequently used applications and data without removing the current hard drive. Which of the following storage devices should the technician install to BEST accomplish the objective?

A. M

B. SAS

C. HDD

D. SCSI

View answer

Correct Answer: A

Question #133

A company wants to give third-party developers access to the corporate network through desktop environments that the company can control. Which of the following can BEST achieve these requirements?

A. andbox

B. DI

C. rivate cloud

D. aaS

View answer

Correct Answer: B

Question #134

A technician is investigating the output shown on a monitor. The output is clear, but it has a pink hue. The technician has replaced the video card and updated the graphics drivers. Which of the following would be the MOST likely cause?

A. hysical cabling issues

B. urned-out bulb

C. isplay burn-in

D. ncorrect data source

View answer

Correct Answer: C

Question #135

A virtual file server in the cloud is configured to automatically add compute resources during times of high load on the server. Which of the following describes this cloud feature?

A. ile synchronization

B. igh availability

C. apid elasticity

D. hared resources

View answer

Correct Answer: C

Question #136

A cloud engineer, who is designing a cloud architecture, needs to ensure the solution is able to immediately fail over to another region in case of an outage and also scale up in the event of high utilization. Which of the following should the engineer implement? (Choose two.)

A.

B.

C.

D. 0

View answer

Correct Answer: AB

Question #137

Which of the following standards supports MIMO technology?

A. 02

B. 02

C. 02

D. 02

View answer

Correct Answer: D

Question #138

A user receives the following error when trying to reboot a computer:Which of the following is the MOST likely cause of this error message?

A. orrupted bootloader

B. aulty RAID controller

C. ailed hard drive

D. ncorrect storage device driver

View answer

Correct Answer: C

Question #139

A small ISP has hired a new technician Joe, the new technician, is being trained to configure customers* home networks The trailing instructor gives me technician a starter kit with cables, cable ends, and other network equipment and asks mm to build a working network.The computer should be connected to have internet connectivity and the phone should be connected to have a dial tone.INSTRUCTIONS Use the appropriate cables. cable ends, tools and equipment to configure the network ana connect an components ac

A. ee Explanation section for answer

View answer

Correct Answer: A

Question #140

A technician is troubleshooting a laptop that is unable to browse the internet when connected to the company's wireless network. The technician has verified network connectivity is functional when using an Ethernet cable. Which of the following should the technician use to check if the laptop's wireless NIC is functional?

A. otspot

B. ear-field communication

C. thernet tap

D. pectrum analyzer

View answer

Correct Answer: A

Question #141

A user wants RAID to be configured on a desktop to allow the fastest speed and maximum storage capacity. Which of the following RAID types should a technician configure to accommodate this request?

A. equiring user authentication for printing

B. ocking down printing to only certain individuals

C. odifying duplex settings to double-sided

D. hanging the print quality settings to best

View answer

Correct Answer: A

Question #142

Which of the following utilizes TCP ports 20/21 and transfers data in cleartext?

A. SNMP

B. SSH

C. FTP

D. Telnet

View answer

Correct Answer: C

Question #143

Which of the following 802.11 Wi-Fi protocols utilizes the 5.0GHz frequency and has the BEST speed and reception?

A. 02

B. 02 11ax

C. 02

D. 02

View answer

Correct Answer: B

Question #144

A user reports that a computer will not turn on. The technician verifies the power cord and the outlet the computer are plugged into are both working properly. Which of the following is the hardware component that has MOST likely failed?

A. SU

B. PU

C. AM

D. PU

View answer

Correct Answer: A

Question #145

A SOHO customer would like to purchase network hardware to enhance security. The hardware should perform stateful packet inspection. Which of the following would BEST address the customer's need?

A. witch

B. irewall

C. outer

D. roxy

View answer

Correct Answer: B

Question #146

Which of the following network devices is used to separate broadcast domains?

A. witch

B. ireless access point

C. outer

D. ub

View answer

Correct Answer: C

Question #147

A user calls the help desk about a 4K monitor that will not output an image from a desktop. The monitor was working previously but now shows a black screen with a message stating a signal is not detected. The desktop is connected via HDMI, and the monitor has an empty DVI port. Which of the following steps should the technician perform FIRST? (Choose two.)

A. eplace the RAM while the server is at a cool temperature

B. eplace the RAM while the server is running

C. ower down the server completely and then replace the RAM

D. erity that the OS supports hot swapping the RAN

View answer

Correct Answer: BD

Question #148

A systems administrator has been tasked with allowing SMTP traffic through the system's host-based firewall. Which of the following ports should the administrator enable?

A. 3

B. 5

C. 0

D. 61

View answer

Correct Answer: B

Question #149

Which of the following network types would be used in a server room to connect virtual servers to high-speed storage?

A. AN

B. AN

C. AN

D. AN

View answer

Correct Answer: D

Question #150

Which of the following is a valid use for PaaS?

A. ff-site backups

B. n application development environment

C. virtual server installation and configuration model

D. web application for asset management

View answer

Correct Answer: B

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