Comprehensive PMI-PgMP Practice Tests and Exam Resources, Program Management Professional

Question #1

Which of the following risk identification techniques is described in the statement below? "It is used to gather information where participants don't know each other nor do they have to be present at the same location."

A. Brainstorming

B. Delphi

C. SWOT analysis

D. Assumptions analysis

View answer

Correct Answer: B

Question #2

Ben is the program manager for his organization. He's working with program team to determine what activities need to be completed in order to move the program into execution. He and the team are subdividing the program scope into smaller, manageable components to determine the activity list. What is Ben and his program team creating by subdividing the program scope in this scenario?

A. Work breakdown structure

B. Program network diagram

C. Program scope baseline

D. Activity list

View answer

Correct Answer: A

Question #3

You are the program manager for your organization. Your current program is to create a new recreational facility in your city. Franklin, the Chief Executive Officer, is concerned about meeting all of the financial and schedule requirements of the proposed program. Martina, the mayor of your town, wants to make certain the program meets all safety requirements and building codes. Your supervisor, Mary Ann, is the Program Director, and she is concerned about the start date of your program. Another stakeholder

A. Franklin

B. Martina

C. Hal

D. Mary Ann

View answer

Correct Answer: C

Question #4

Joan is the program manager for her organization. Management has asked her to create a centralized reporting system to capture information on program work, risks, changes, benefits management, and other aspects of the program. What solution can Joan implement to capture, communicate, and record the information management wants?

A. Program management information system

B. Program management integrated change control

C. Change control systems

D. Program management plan execution

View answer

Correct Answer: A

Question #5

Small changes that bypass the organization's change control procedures are called ____.

A. Scope creep

B. Lag

C. Scope fault

D. Gold plating

View answer

Correct Answer: A

Question #6

What percentage of communication is nonverbal?

A. 55 percent

B. 50 percent

C. 90 percent

D. 45 percent

View answer

Correct Answer: A

Question #7

You are the program manager of a new program in your organization. This program will last for one year and your program team will work full-time on the effort. The nature of the work requires that the program team work closely together for the next year, but many of the program team members have never met one another. You decide to take the team on an outing where they can work together through challenges, learn teamwork, and get to know one another. This is an example of what process?

A. Cost of quality

B. Storming

C. Forming

D. Team development

View answer

Correct Answer: D

Question #8

Julie is the project manager of the NHQ Project. She and her project team have successfully finished the project and the customers have signed the project closure agreement. Julie has compiled all of the project records and the project's lessons learned documentation. What should Julie do with the project's lessons learned documentation?

A. These are for Julie's reference when she is reviewed by the project sponsor

B. These are given to the project sponsor so he can review the project

C. These are given to the project steering committee so they may review the project performance

D. These are transferred to the lessons learned knowledge base

View answer

Correct Answer: D

Question #9

Who owns the program?

A. Program manager

B. Project manager

C. Program director

D. Program sponsor

View answer

Correct Answer: B

Question #10

If a risk has a probability of 60 percent and an impact of -$57,000 what will the expected monetary value of the risk event be?

A. -$34,200

B. -$57,000

C. -9,500

D. You will need to know the utility function of the organization to determine this

View answer

Correct Answer: A

Question #11

Performing quality assurance in a program can result in which one of the following?

A. Quality control execution

B. Scope fulfillment

C. Quality management plan

D. Change requests

View answer

Correct Answer: A

Question #12

You are the program manager for your organization. Management has asked you to create a document that will capture the stakeholders concerns, perceived threats, and specific objectives about the program and its projects. What document is management asking you to create in this instance?

A. Requirements document

B. Project charter

C. Business case

D. Scope statement

View answer

Correct Answer: D

Question #13

Which one of the following is NOT a component of the risk monitoring and controlling process?

A. Executing risk response plans

B. Completing quantitative risk analysis

C. Tracking identified risks

D. Determining if new risks have developed

View answer

Correct Answer: B

Question #14

Which of the following tools/techniques keep program managers and executives informed of the program's progress?

A. Component analysis

B. Expert judgment

C. Review meetings

D. Capacity planning

View answer

Correct Answer: C

Question #15

You are the program manager of the NHQ Program. You are working with your program team to ensure that the work in the program is done accurately and according to scope. You are also reviewing the team inspection process that will need to be done to ensure that the work is being done according to the scope. If the work is found to be defective it will need to be corrected before the program customers can inspect the work. What process are you completing to ensure that the work is done accordingly to scope?

A. Quality control

B. Scope verification

C. Quality assurance

D. Planning

View answer

Correct Answer: C

Question #16

You are the program manager of the MQQ Program. Your program will use equipment and materials that are new to your industry. You have some concerns that there will be delays and waste by your program team because they've not worked with these materials or tools before. You elect to send the resources that will work the most with these tools through training. The cost of the training in this instance is known as which one of the following?

A. Indirect costs

B. Cost of doing business

C. Direct costs

D. Cost of conformance quality

View answer

Correct Answer: D

Question #17

You are the program manager for the HNY Corporation and you complete programs for other companies in your role. You have just been assigned a new program that is very similar to a recently completed program you did for your company. Management has asked you to create a cost estimate for the program so you base your current cost estimate on the recently finished program. What type of estimating technique have you used in this instance?

A. Bottom-up

B. Parametric

C. Analogous

D. Rough order of magnitude

View answer

Correct Answer: A

Question #18

You are the program manager for your organization. Management has asked you to create a method to track the program stakeholders' concerns, threats, and demands for communication. They would like you to map out each stakeholder or stakeholder group and identify trends within the chart to help your program communicate better. What type of a chart should you create for management?

A. RACI chart

B. Stakeholder analysis chart

C. Roles and responsibilities chart

D. Communication matrix

View answer

Correct Answer: C

Question #19

What is the primary purpose of a project kick-off meeting?

A. To establish why the project has been initiated

B. To establish the direction and purpose of the project management plan

C. To establish the roles and responsibilities of the stakeholders

D. To establish who the project manager and project sponsor are for the project

View answer

Correct Answer: C

Question #20

You are the program manager for your organization and are working on gathering the requirements for a new solution and mission statement. There are several instances in the stakeholder pool where the stakeholders and their manager are being queried on possible requirements. You worry that the subordinates may have requirements, ideas, and suggestions to offer but they may be not submitting their thoughts because they do not want to contradict their managers. You believe you need a method to gather all requi

A. Delphi Technique

B. Focus groups

C. Web surveys

D. Workshops

View answer

Correct Answer: ABC

Question #21

You are the program manager for your organization. You're currently working with the program director, Nancy Holmes, to define a new program and the benefits the program should create. Of the following, which is the best definition of a benefit a program creates?

A. A benefit is an outcome of the constituent projects within a program

B. A benefit is a project and program deliverables that the organization may use immediately

C. A benefit is a deliverable of a program or project that is worth more than the cost to create the deliverable

D. A benefit is an outcome of actions and behaviors that provides utility to stakeholders

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Correct Answer: D

Question #22

What does RACI stand for?

A. Responsible, Account, Confirm, Inform

B. Responsible, Accountable, Consult, Inform

C. Roles, Accountable, Confirm, Inform

D. Roles, Action, Consult, Inform

View answer

Correct Answer: D

Question #23

You are the program manager of the BHG Program. One of the projects in your program will be using new materials that are somewhat untested. You are worried that there may be delays and waste because the project team is unaware of how to accurately use these materials. You elect to send the people that will be using the new materials through training on how to complete their project work. You also allow them to purchase some of the materials to experiment on their use before the actual project work is to be

A. This is an example of a preventive action

B. This is an example of team development

C. This is an example of quality assurance

D. This is an example of a corrective action

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Correct Answer: A

Question #24

Part of your job as the program manager is to coach the project managers on their duties and goals. One of the project managers, Holly, is having trouble discerning the difference between quality assurance and quality control. She understands that she needs both to help you reach the program goals. Which statement best describes quality assurance for a project within your program?

A. Quality assurance is an inspection-driven process to keep mistakes out of the project

B. Quality assurance is a prevention-driven process to keep mistakes out of the project

C. Quality assurance defines quality and sets goals for the project team

D. Quality assurance is an organization-wide process to do the work according the organizational goals and metrics

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Correct Answer: A

Question #25

Who owns the program?

A. Program manager

B. Project manager

C. Program director

D. Program sponsor

View answer

Correct Answer: C

Question #26

Kelly's program is slipping on its schedule. Management is worried that the program will be late and this will cost the organization several thousand dollars in fines and penalties. They've asked Kelly to use a schedule duration compression technique that will help the program finish on time. The technique that Kelly can use, however, should not add costs to the program. What duration compression technique should Kelly use in this instance?

A. Crash the program

B. Add lead time to the program

C. Trim the program scope

D. Fast track the program

View answer

Correct Answer: D

Question #27

Julie is the project manager of the NHQ Project. She and her project team have successfully finished the project and the customers have signed the project closure agreement. Julie has compiled all of the project records and the project's lessons learned documentation. What should Julie do with the project's lessons learned documentation?

A. These are for Julie's reference when she is reviewed by the project sponsor

B. These are given to the project sponsor so he can review the project

C. These are given to the project steering committee so they may review the project performance

D. These are transferred to the lessons learned knowledge base

View answer

Correct Answer: D

Question #28

What document asks the seller to provide your project with a detailed description of a project solution along with a price to complete the project work?

A. Proposal

B. RFP

C. Bid

D. Quote

View answer

Correct Answer: C

Question #29

You are the program manager of the HNG Program. This program has a budget at completion of $2,345,900 and is expected to last two years. The program is currently 30 percent complete and you have spent $789,000. The program is supposed to be 35 percent complete but do to some delays you're slightly behind schedule. Based on this information, what is the schedule performance index (SPI) for this program?

A. $821,065

B.

C. 1

D.

View answer

Correct Answer: B

Question #30

Robert is the program manager of the NHQ Program. His team has never worked with one another before this program and he is worried about their abilities to become a team in very short order. He would like to create a team development exercise to facilitate this process. Robert will need all of the following information except for which one to facilitate team development?

A. Risk management plan

B. Program management plan

C. Personnel records

D. Training records

View answer

Correct Answer: A

Question #31

You are the program manager for your organization and are planning the roles and responsibilities in your program. You would like to create a RACI chart for the program work. What does RACI mean?

A. It is a roles and responsibilities chart that uses responsible, accountable, consult, and inform responsibilities as the chart legend

B. It is a roles and responsibilities chart that uses responsible, action, consult, and interest responsibilities as the chart legend

C. It is a roles and responsibilities chart that uses resource, action, contribute, inform responsibilities as the chart legend

D. It is a roles and responsibilities chart that uses responsible, accountable, contribute, and inform responsibilities as the chart legend

View answer

Correct Answer: A

Question #32

Robert is the program manager for his organization which operates in a matrix structure. Resources in Robert's program will be utilized on several projects in and out of his program. He wants to be certain that all of the resources will be planned accordingly and that the project managers communicate with one another about when the resources will be needed and utilized in the projects. What plan should Robert create along with the project managers to ensure that the resources are scheduled and managed effec

A. Resource management plan

B. Program management calendar

C. Schedule management plan

D. Resource calendar

View answer

Correct Answer: B

Question #33

Small changes that bypass the organization's change control procedures are called ____.

A. Scope creep

B. Lag

C. Scope fault

D. Gold plating

View answer

Correct Answer: A

Question #34

You are the program manager for your company and evaluating the sellers to determine the seller to buy from. In your analysis you've created a histogram to display the pros and cons for each seller. You've created five categories of interest and assigned values to each category for each vendor. Your five categories are: Cost Schedule Experience Certification Warranty Each category has a different point value and the vendor that receives the maximum points in total will win the contract. What type of seller

A. Monte Carlo simulation

B. Expert judgment

C. Weighted scoring model

D. Benchmarking

View answer

Correct Answer: C

Question #35

Who prepares the statement of work (SOW) for external projects?

A. Customer

B. Project management team

C. Project Manager

D. Chief Financial Officer (CFO)

View answer

Correct Answer: C

Question #36

What is a stakeholder analysis chart?

A. It is a matrix that identifies who must communicate with whom

B. It is a matrix that documents the stakeholders' requirements, when the requirements were created, and when the fulfillment of the requirements took place

C. It is a matrix that documents stakeholders' threats, perceived threats, and communication needs

D. It is a matrix that identifies all of the stakeholders and to whom they must report to

View answer

Correct Answer: D

Question #37

You are the program manager for your organization and are working with Tracy, one of the project managers in your program. Tracy is having some trouble understanding the concept of the critical path in her project's network diagram. Which one of the following is the best definition of the critical path?

A. It is the path that carries the most risk of project failure

B. It is the path that reveals the earliest date the project can finish

C. It is the path with the most important activities in the project

D. It is the duration of all the project activities if the labor is summed

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Correct Answer: A

Question #38

Which of the following shows the ratio between a task's budgeted and actual costs?

A. To-Complete Performance Index (TCPI)

B. Schedule Variance (SV)

C. Schedule Performance Index (SPI)

D. Cost Performance Index (CPI)

View answer

Correct Answer: A

Question #39

Eric is the project manager of the NQQ Project and has hired the ZAS Corporation to complete part of the project work for Eric's organization. Due to a change request the ZAS Corporation is no longer needed on the project even though they have completed nearly all of the project work. Is Eric's organization liable to pay the ZAS Corporation for the work they have completed so far on the project?

A. It depends on what the outcome of a lawsuit will determine

B. No, the ZAS Corporation did not complete all of the work

C. It depends on what the termination clause of the contract stipulates

D. Yes, the ZAS Corporation did not choose to terminate the contract work

View answer

Correct Answer: C

Question #40

You are the program manager for your organization. You are examining the order of the activities in your program schedule and would like to change some of the ordering to alleviate scheduling conflicts, risks, and based on your experience with the discipline the program uses. Some of the activities you can rearrange while some of the activities must be completed in a particular order. What term describes the activities that can happen in any order?

A. Finish on constraints

B. Discretionary dependencies

C. Mandatory dependencies

D. Benefits management dependencies

View answer

Correct Answer: D

Question #41

Marty is the project manager of the recently completed NHK Project. The project was deemed successful by the project customer and they have signed the formal acceptance documentation. Marty has written the final project report, released the project team, and completed the lessons learned documentation. What else should Marty do in the closure of the NHK Project?

A. Summarize the project variance

B. Archive the project records

C. Summarize the project risks costs

D. Close the project office

View answer

Correct Answer: B

Question #42

Part of program management is to identify what motivates your program team members. If you subscribe to Maslow's Hierarchy of Needs, which need is at the top of the hierarchy?

A. Physiological

B. Safety

C. Self actualization

D. Esteem

View answer

Correct Answer: C

Question #43

Andy is the program manager of the HQN Program. This program is nearing its completion and there is still $25,000 left in the program budget. Andy has asked the program team to identify some extra deliverables that can be included in the program scope to improve the program deliverable but also to use all of the funds in the budget. What term is assigned to the actions that Andy is trying to do in this instance?

A. Value-added change requests

B. Zero based budgeting

C. Integrated change control

D. Gold plating

View answer

Correct Answer: D

Question #44

Joan is the program manager for her organization. Management has asked her to create a centralized reporting system to capture information on program work, risks, changes, benefits management, and other aspects of the program. What solution can Joan implement to capture, communicate, and record the information management wants?

A. Program management information system

B. Program management integrated change control

C. Change control systems

D. Program management plan execution

View answer

Correct Answer: A

Question #45

You are identifying stakeholders for your program to create new software for your organization. The software will affect the ordering by the customer, the manufacturing of the product, inventory, and account management. Sarah, a key stakeholder in your program, is skeptical of one application affecting so many parts of the organization. She prefers that several applications be created instead of the approach your program will take. In stakeholder identification how would you categorize Sarah?

A. Active

B. Negative

C. PositiveD

View answer

Correct Answer: D

Question #46

Which of the following is described in the statement given below? "It serves as the primary input for the Plan Program Stakeholder Management process, as well as for the distribution of program reports and other communication."

A. Stakeholder register

B. Program scope statement

C. Governance plan

D. Organizational chart

View answer

Correct Answer: A

Question #47

Your company and a competing company have created a teaming agreement for an opportunity. Through this team agreement you and your competitor can complete a major program for a client. This is, technically, a risk response for both organizations. What type of risk response are you dealing with in this instance?

A. Teaming

B. Exploiting

C. Accepting

D. Sharing

View answer

Correct Answer: D

Question #48

Who prepares the statement of work (SOW) for external projects?

A. Customer

B. Project management team

C. Project Manager

D. Chief Financial Officer (CFO)

View answer

Correct Answer: A

Question #49

You are the program manager of the YGH Program. A vendor has recently completed his contracted work for your program. You agree that the vendor has completed the procured work so what document should you and the vendors now sign?

A. Certificate of completion

B. Proposal agreement

C. Invoice

D. Contract

View answer

Correct Answer: A

Question #50

Joan is the program manager for her organization. Management has asked her to create a centralized reporting system to capture information on program work, risks, changes, benefits management, and other aspects of the program. What solution can Joan implement to capture, communicate, and record the information management wants?

A. Program management information system

B. Program management integrated change control

C. Change control systems

D. Program management plan execution

View answer

Correct Answer: A

Question #51

An organization is considering a new program. The program has a cost of $1,950,000 and will last for three years. What is the minimum future value this organization should expect to receive from this program if it is initiated and the rate of return is six percent?

A. $2,322,481

B. $1,950,000

C. $2,067,000

D. $1,950,001

View answer

Correct Answer: A

Question #52

You are the program manager for your organization. Your current program has fourteen projects and one project manager in your program is about to close her project. She will need all of the following inputs to the close project process except for which one?

A. Project management plan

B. Organizational process assets

C. Project deliverables

D. Quality control measurements

View answer

Correct Answer: D

Question #53

What does CPI value less than 1.0 indicates?

A. Cost overrun for work completed

B. Scheduled performance is great

C. Cost underrun of performance to date

D. Cost for completed work is as per estimate

View answer

Correct Answer: A

Question #54

You have identified several issues in your program and have assigned issue owners. What component of program management oversees issue resolution?

A. Program governance

B. Program risk management

C. Quality assurance

D. Issue owner management

View answer

Correct Answer: A

Question #55

You are the program manager for your organization and working to create the program statement of work for approval by the program director. All of the following information is defined in the program statement of work except for which one?

A. Program requirements for resource competency levels

B. Structure of the program management team

C. Metrics and qualifications for program acceptance

D. Location of the program work

View answer

Correct Answer: C

Question #56

As a program manager you must also understand the project management lifecycle and the project lifecycle. What is the difference between the two?

A. The project management lifecycle and the project lifecycle are the same thing

B. The project management lifecycle is comprised of the phases initiating, planning, executing, monitoring and controlling, and closin

C. The project lifecycle is comprised of phases that are unique to the project work

D. The project management lifecycle is universal to all projects and the project lifecycle is unique to each project

E. The project management lifecycle is unique to each project while the project lifecycle is universal to all projects

View answer

Correct Answer: B

Question #57

Kelly's program is slipping on its schedule. Management is worried that the program will be late and this will cost the organization several thousand dollars in fines and penalties. They've asked Kelly to use a schedule duration compression technique that will help the program finish on time. The technique that Kelly can use, however, should not add costs to the program. What duration compression technique should Kelly use in this instance?

A. Crash the program

B. Add lead time to the program

C. Trim the program scope

D. Fast track the program

View answer

Correct Answer: C

Question #58

You are identifying stakeholders for your program to create new software for your organization. The software will affect the ordering by the customer, the manufacturing of the product, inventory, and account management. Sarah, a key stakeholder in your program, is skeptical of one application affecting so many parts of the organization. She prefers that several applications be created instead of the approach your program will take. In stakeholder identification how would you categorize Sarah?

A. Active

B. Negative

C. Positive

D. Passive

View answer

Correct Answer: B

Question #59

Which one of the following is the best definition of program quality?

A. Satisfying the program scope, conforming to requirements, and ensuring a fitness for use

B. Working with the program team, project managers, and the project team members to ensure that the work is done accurately and correctly the first time

C. Creating the program scope statement exactly as the stakeholders have requested

D. Balancing the time, cost, and scope objectives of the project

View answer

Correct Answer: D

Question #60

Paula is program manager for her organization. It has come to her attention that several of the projects within her program have stalled which has now caused her project to be delayed. Paula is required by her organization to create a certain type of report when there are variances in the program dealing with time and cost. What type of report is Paula likely to create in this instance?

A. Earned Value Management report on the schedule performance index

B. Exceptions report

C. Status report

D. Quality Control Report

View answer

Correct Answer: D

Question #61

What quality control chart compares two or more variables over time to determine how closely the variables may be related to one another?

A. Run chart

B. Scatter diagram

C. Control chart

D. Pareto diagram

View answer

Correct Answer: B

Question #62

Marty is the project manager of the recently completed NHK Project. The project was deemed successful by the project customer and they have signed the formal acceptance documentation. Marty has written the final project report, released the project team, and completed the lessons learned documentation. What else should Marty do in the closure of the NHK Project?

A. Summarize the project variance

B. Archive the project records

C. Summarize the project risks costs

D. Close the project office

View answer

Correct Answer: B

Question #63

You are the program manager for the HNY Corporation and you complete programs for other companies in your role. You have just been assigned a new program that is very similar to a recently completed program you did for your company. Management has asked you to create a cost estimate for the program so you base your current cost estimate on the recently finished program. What type of estimating technique have you used in this instance?

A. Rough order of magnitude

B. Parametric

C. Analogous

D. Bottom-up

View answer

Correct Answer: C

Question #64

You are the program manager of the JNH Program. Tom, a project manager in your program, has just completed his project and is ready to officially close his project. You agree that Tom's project is completed. What role do you play in Tom's project closure?

A. You must ensure that the project sponsor closes the project

B. You must ensure that that the projects within the program have been closed at the project level

C. You must close the project before operations closes the project

D. You must ensure that the program management team closes the project for the project manager

View answer

Correct Answer: B

Question #65

A project manager in your program is using progress elaboration as part of their planning approach. This approach is also known as what planning methodology?

A. Waterfall management

B. Rolling wave planning

C. Scope refinements

D. Incremental planning

View answer

Correct Answer: B

Question #66

You are the program manager for your organization. You have created a statement of work, request for proposal, and an invitation to a bidder's conference for 17 possible vendors. During the conference there were questions about your request for proposal and statement of work that led to clarifications. After the vendor conference you should update what information to send back to the vendors?

A. Request for bid documents

B. Proposals

C. Statement of work

D. Program management plan

View answer

Correct Answer: C

Question #67

You are the program manager for a construction program. In this program you are requiring that all workers adhere to the identified safety requirements. Some of the work in the program you've decided is too risky for the program team members so you've hired specialists to manage the dangerous work. The outsourcing of the dangerous work to a specialist is what type of risk response?

A. Avoidance

B. Mitigation

C. Transference

D. Enhancing

View answer

Correct Answer: C

Question #68

Your program will create new software and install new hardware for your organization. Some of the goals of the program is to improve employee morale, improve customer service, and boost customer satisfaction. These intangible goals need metrics. What program stakeholder is responsible for quantifying these goals?

A. Program customer

B. Program director

C. Program manager

D. Business analyst

View answer

Correct Answer: C

Question #69

You are the program manager for your organization. Your program team has 43 people that all need to be monitored and controlled. You would like to create a standardized report that you can use to monitor, control, and record the performance of each staff member in your program. What type of report can you create that will help you track your staff and their performance?

A. Performance reports

B. Staff variance reports

C. Exceptions report

D. Lessons learned

View answer

Correct Answer: A

Question #70

What should a program manager do when a scope change has been approved that will drastically affect the program costs assuming that the costs will be added to the program budget?

A. Adjust the cost baseline

B. Communicate cost of the change to all stakeholders

C. Adjust the quality baseline

D. Communicate the change to all stakeholders

View answer

Correct Answer: D

Question #71

You have created a control chart for a repeatable process in your program. You have discovered that the seven most recent measurements are all on the positive side of the mean in your control chart. What is this phenomenon called?

A. Rule of Improvement

B. Mean Improvement

C. Rule of Seven

D. Low-Riding Mean

View answer

Correct Answer: C

Question #72

You are the program manager for your organization. Your program has recently completed its program scope and you've transferred the benefits to the operations of your organization. Before your program is considered closed you must complete some forms and procedures as required by your organization. The requirements to complete the forms and paperwork are also known as what?

A. Program administrative closure

B. Enterprise environmental factors

C. Closing processes

D. Organizational process assets

View answer

Correct Answer: C

Question #73

Because of their size, complexity, and duration, programs tend to be more important than projects in most organizations, and program managers tend to interact more with senior management, often through the Governance Board or steering committee that oversees the program.

A. Approve initiation of a component

B. Confirm stakeholder satisfaction with current performance

C. Confirm that a component has satisfied its business case

D. Determine if benefits are being realized as stated in the benefit realization plan

View answer

Correct Answer: D

Question #74

Which of the following documents provides the mandate to execute the program within a certain timeline and also presents milestones for the delivery of products or incremental benefits?

A. Program architecture baseline

B. Program risk register

C. Program WBS

D. Program charter

View answer

Correct Answer: D

Question #75

Which of the following tools/techniques keep program managers and executives informed of the program's progress?

A. Component analysis

B. Expert judgment

C. Review meetings

D. Capacity planning

View answer

Correct Answer: D

Question #76

You are the program manager for the NHQ Program. Your program has a budget of $4,500,000 and has lasted for two years. Your program has just completed its final deliverable and you're completing the final program closure processes. What document must the program customer must now sign as part of program closure?

A. The customer must now sign the program scope

B. The customer must now sign the payment for the program work

C. The customer must now sign the certificate of program closure

D. The customer must now sign the operational transfer agreement

View answer

Correct Answer: B

Question #77

You are the program manager for your organization. Management has asked that you determine when resources, such as leased equipment, are no longer needed so that you may release the resources to save time, money, and utilization of resources within your program. What program management process is management asking you to perform?

A. Contract administration

B. Resource management

C. Resource control

D. Procurement management

View answer

Correct Answer: C

Question #78

Which of the following tools and techniques are parts of the Administer Program Procurements process? Each correct answer represents a complete solution. Choose all that apply.

A. Inspection and audits

B. Budget management system

C. Supplier performance review

D. Contract performance review

View answer

Correct Answer: D

Question #79

Which of the following statements are true regarding program scope changes?

A. Scope changes may originate from the stake holders

B. Change requests for a particular project have to be approved by the project manager irrespective of their potential impact on multiple projects

C. The program has a change control board that analyzes changes at the program level

D. The change control process on a program is often hierarchical

View answer

Correct Answer: D

Question #80

You are the program manager for your organization and you're coaching Tom, an aspiring program manager, on program management. Tom is curious about controlling communications. Which one of the following is an output of the communications control process?

A. Approved change requests

B. Communications management plan

C. Stakeholder analysis charts

D. Performance reports

View answer

Correct Answer: B

Question #81

A wild life protection organization opposes your program, which involves the cutting of around 200 trees to make way for the construction of a building. Which of the following correctly defines the organization in program management terminology?

A. Negative stakeholder

B. Positive stakeholder

C. Key stakeholder

D. Hurdle stakeholder

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Correct Answer: A

Question #82

You are the program manager for your organization and are working with your program team to create the program scope. Based on the program requirements you have identified the major deliverables of each phase in your program scope. Management has requested that you plan for cost estimating to happen at each phase of the program before continuing the work. Management may elect to cancel the program at the end of each phase based on past performance of the program. What are the reviews of management called a

A. Phase gate estimates

B. Murder board

C. Portfolio review sessions

D. Kill points

View answer

Correct Answer: D

Question #83

You are the program manager of the OFE Program. You are working with your program team and project managers to ensure that there is consistency in the execution of the program plan. You stress that the work has been planned and now the team must accurately complete the work. You want to ensure that the work is done correctly the first time in the program. What type of process are you stressing to your program team and project managers?

A. Quality assurance

B. Scope verification

C. Quality control

D. Process improvement

View answer

Correct Answer: A

Question #84

You are the program manager of the NHQ Program for your organization. Your program has 14 constituent projects that are all creating benefits and deliverables for your program. You have recently terminated the GHW Project in your program because you've made trade-offs with other program projects and the deliverables of the GHW Project are no longer affordable. What project management activity should happen in the GHW Project?

A. Quality audit

B. Scope verification

C. Scope control

D. Financial audit

View answer

Correct Answer: D

Question #85

Your program has a budget at completion of $1,550,000 and is expected to last one year. Currently your program is 45 percent complete and has spent $725,000. According to the program schedule you are actually to be fifty percent complete at this, but due to some vendor delays your program is running just a bit late. Management is concerned that your program will not be able to recoup the costs of the expenses. They've asked you to determine the cost variance for the program. What is the cost variance based

A. -$27,500

B. -$77,500

C. -$61,111

D.

View answer

Correct Answer: B

Question #86

Two project managers in your program, Marcy and Mary, are not agreeing with the scheduling of project resources and they have asked for your help to determine the resolution. They are refusing to speak with each other and each is telling you that the other person is scheduling project resources for the project that are already scheduled to complete the work. In the communication model, what component represents the disagreement of these two project managers and their refusal to speak with each other about a

A. Conflict

B. Noise

C. Barrier

D. Ad hoc

View answer

Correct Answer: B

Question #87

Julie is the program manager of the NHQ Program for her organization and she believes the program is now complete. Julie is closing her program, and she's working with her program sponsor to review the program's deliverables and benefits. Janet, the program sponsor, is very pleased with the program and agrees that the program has met the program scope. What should Julie and the program sponsor do next?

A. Close the constituent projects before closing the program

B. Complete the program's budget

C. Release the program's resources

D. Sign the certificate of program closure

View answer

Correct Answer: D

Question #88

During the selection of source process, you assign certain points towards various categories to judge the vendors. Which type of source selection process is it?

A. Benefit-cost analysis

B. Screening system

C. Weighting system

D. Preferred vendor list

View answer

Correct Answer: C

Question #89

Which of the following documents provides the mandate to execute the program within a certain timeline and also presents milestones for the delivery of products or incremental benefits?

A. Program architecture baseline

B. Program risk register

C. Program WBS

D. Program charter

View answer

Correct Answer: D

Question #90

You are the program manager for your organization. Your current program, which has just been initiated, needs to launch several projects in order to create all of the benefits of the program. What document do you need to create in order to initiate the projects within your program?

A. Project charter

B. Program charter

C. Program scope statement

D. Project preliminary scope statement

View answer

Correct Answer: A

Question #91

What schedule analysis simulation tool allows you, the project manager, to review possible combinations of events such as optimistic, most likely and pessimistic outcomes for your project?

A. pert

B. gert

C. pmis

D. Monte Carlo

View answer

Correct Answer: D

Question #92

What percentage of communication is nonverbal?

A. 55 percent

B. 50 percent

C. 90 percent

D. 45 percent

View answer

Correct Answer: D

Question #93

Which of the following is NOT true regarding the program work breakdown structure (WBS)?

A. It defines a program and groups the program's discrete work elements in a way that helps organize and define the total work scope of the program

B. It subdivides the program deliverables to work packages that are linked to the activities within the program

C. It defines all the work and only the required work for the program

D. It subdivides the program deliverables to work packages that are linked to the activities within the program

View answer

Correct Answer: C

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