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Comprehensive PMI-PBA Certification Practice Questions & Answers, PMI Professional in Business Analysis | SPOTO

The Project Management Institute Professional in Business Analysis (PMI-PBA) certification distinguishes professionals as experts in business analysis, adept at collecting requirements and defining project parameters critical for successful project outcomes. Our exam simulator is designed to acquaint candidates with the PMI-PBA exam format and structure, while our online exam questions encompass a spectrum of real exam scenarios. Through our mock exams and exam sample questions, candidates can fortify their preparation and approach the certification exam with confidence.SPOTO's comprehensive PMI-PBA certification practice questions and answers offer a strategic advantage in exam preparation. Our high-quality practice exams replicate the real exam environment, providing invaluable mock exam experiences. By engaging with SPOTO's exam questions and answers solutions, candidates can refine their exam skills and enhance their readiness for success.
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Question #1
A company is developing a new risk management system. The company expects the system to evolve in the near future due to changing government regulations. Which approach will better cope with the requirements’ volatility?
A. Multivoting
B. Phased baselining
C. Comparative analysis
D. Storyboarding
View answer
Correct Answer: A
Question #2
The business analyst is planning an approach to formally manage updates to requirements that may be requested by stakeholders. What should the business analyst do?
A. Document changes as they occur
B. Obtain approval from the project sponsor
C. Develop a change control process
D. Hold firm on scope and reject changes
View answer
Correct Answer: B
Question #3
Which solution should be chosen according to the completed weighted-ranking matrix?
A. Enhance the existing system
B. Purchase off-the-shelf software
C. Develop in-house software
D. Outsource the development
View answer
Correct Answer: A
Question #4
A business analyst has incorporated all the relevant feedback from stakeholders in the business analysis plan. Which next step should the business analyst take?
A. Start documenting requirements
B. Start implementing the project
C. Store the document for safe keeping
D. Obtain approval on the plan
View answer
Correct Answer: D
Question #5
During a requirements workshop, sponsors and managers from different departments express varying points of view and priorities about the product’s functions and requirements. The business analyst struggles with facilitating the group to reach an agreement. What should the business analyst have defined to avoid this?
A. Decision-making process in the business analysis plan
B. Decision-making process in the project management plan
C. Communications approach in the business analysis plan
D. Communications approach in the project management plan
View answer
Correct Answer: A
Question #6
A company is working on implementing a software application. They are converting their complex, in-house processes into the new system. The business analyst has been asked to analyze the processes. Which technique should be followed?
A. MoSCoW
B. Requirements traceability
C. Feasibility analysis
D. Interface analysis
View answer
Correct Answer: A
Question #7
A company has developed a new product for a customer. The customer provided a specification, but the company did not produce the system requirements in the verification matrix. The customer is having difficulty determining if the product is meeting the requirements during the test event because the:
A. customer did not adequately review the test procedure before the test
B. test engineer is not communicating effectively with the customer
C. customer cannot make this determination until the entire test is complete
D. requirements in the technical specification are unclear and ambiguous
View answer
Correct Answer: C
Question #8
The besl way lo ensure Ihe integrity of requirements is to:
A. establish a change control board, track the status of each requirement, and use a requirements management tool
B. establish a requirements baseline, establish a change control board, and label each requirement uniquely
C. implement version control, maintain a history of requirements changes, and track the status of each requirement
D. use a requirements management tool, measure requirements volatility, and maintain a history of requirements changes
View answer
Correct Answer: D
Question #9
A business analyst is trying to complete the requirement documentation of a project and finds that the developers have started development The business analyst should first facilitate the:
A. requirements sign-off with the customer
B. requirements acceptance with the customer
C. requirements gathering workshops with the stakeholders
D. requirements validation with the testers
View answer
Correct Answer: D
Question #10
When faced with a tight timeline, the project sponsor suggests that the project team start development without creating traceability artifacts. What should the business analyst do?
A. Negotiate for a quick approval of a reduced set of traceability artifacts
B. Explain the value of requirements traceability
C. Eliminate traceability activities for the project
D. Start development activities without traceability items
View answer
Correct Answer: A
Question #11
A business analyst in organization Y is assigned to elicit requirements in a project within a defined timeline. The business analyst has identified and invited key stakeholders to a requirements workshop. However, the stakeholders are not giving clear and concise requirements; their opinions about requirements are changing and conflicting with each other in the meeting. In the end, the business analyst could not elicit and define the requirements and therefore adjourned the meeting. Which tool or technique
A. Prototyping
B. Document analysis
C. Decision tree
D. Surveys
View answer
Correct Answer: D
Question #12
A company is pleased with its delivered solution and reports thai it has heard only minimal complaints for the first three months of use. How can the business analyst determine how well the solution meets the business case?
A. Ask the sponsor for feedback
B. Conduct a user survey
C. Survey the project
D. Compare the results of day-m-the-life (DITL) testing and integration testing
View answer
Correct Answer: A
Question #13
In the middle of a project, a new requirement was added to the scope. The business analyst must determine if any impacts, dependencies, or risks are associated with the addition to the scope. What task should the business analyst perform in order to identify these impacts?
A. Manage requirements traceability
B. Manage assumptions and constraints
C. Manage solution scope
D. Manage requirements prioritization
View answer
Correct Answer: A
Question #14
A business analyst is attempting to elicit requirements on a current project. The business subject matter experts (SMEs) from various departments in the company question how the solution will work with their various systems. Which modeling technique should the business analyst use to depict how the solution will work with all of the company's systems?
A. Enterprise modeling
B. Interface modeling
C. Rules modeling
D. Data modeling
View answer
Correct Answer: B
Question #15
Midway through the requirements gathering phase, a stakeholder informs the business analyst that a requested requirement does not address the solution. The stakeholder wants to know who made the request. The business analyst spends hours searching emails to identify the requestor. What should the business analyst have documented?
A. The source in the requirements traceability matrix
B. The source in the RACI matrix
C. Roles and responsibilities in the RACI matrix
D. Sponsor approval in the requirements traceability matrix
View answer
Correct Answer: D
Question #16
Which of the following are not among the most commonly used traceability tools?
A. Trace matrices
B. Traceability chain
C. Decision trees
D. Specification trees
View answer
Correct Answer: C
Question #17
A business analyst anticipates receiving requirements changes. What should the business analyst do to avoid scope creep?
A. Meet with the stakeholder and discuss timeline impact
B. Define a requirements baseline and implement a change control process
C. Implement only the original requirements
D. Refer changes to the project manager
View answer
Correct Answer: C
Question #18
How can a SWOT analysis help when deciding between several possible options to address a business problem?
A. It can help the project sponsor to determine the valuation of each option
B. It can help the stakeholders identify the strengths and weaknesses of each option
C. It can help the product owner to determine opportunity cost of not choosing an option
D. It can help the stakeholders to determine how to avoid the threats of each option
View answer
Correct Answer: D
Question #19
What is one of the key challenges with requirements elicitation?
A. Recording the voice of the customer
B. Too many techniques to choose from
C. Too little time
D. Managing scope
View answer
Correct Answer: C
Question #20
The business analyst wishes to clarify the project’s key business drivers and ensure that requirements can be prioritized to provide maximum business value. Which question should the business analyst ask of stakeholders to help obtain this clarification?
A. How is the organizational chart structured?
B. What is the business need?
C. Which functional areas are impacted?
D. Which stakeholders have the most influence?
View answer
Correct Answer: D
Question #21
The requirements baseline is ready for sign-off when the requirements are:
A. consistent, analyzed, complete, and validated
B. justified, clear, consistent, and verified
C. complete, clear, verified, and adopted
D. clear, consistent, complete, and validated
View answer
Correct Answer: D
Question #22
The customer generated a design specification for a new product. What is the best action to take to establish an approved requirements baseline with the customer?
A. Request that the customer create a baseline of the requirements in the contract specification
B. Perform a variance analysis on the design specification and report the results to the customer
C. Create a requirements baseline approval form for the customer to review and approve
D. Create a requirements traceability matrix for review and approval by the customer
View answer
Correct Answer: B
Question #23
A business analyst is conducting a cost-benefit analysis of potential solution options. The stakeholders have indicated that the estimated growth rate is very important to them. Which technique will allow the business analyst to determine this information?
A. Net present value (NPV)
B. Payback period
C. Return on investment (ROI)
D. Internal rate of return
View answer
Correct Answer: D
Question #24
A company wants to improve the service to its customers by reducing complaint response time by 40%. To achieve this goal, it is necessary to redesign and optimize their internal processes and support it with a new product. The client thinks that disruption and short-term loss of productivity is inevitable. Where can the business analyst best reflect the intangible costs associated with this change?
A. In the business case
B. In the balanced score card chart
C. In the requirements specification document
D. In the pay-back analysis
View answer
Correct Answer: B
Question #25
Company A has initiated a project to update their online ordering system. The business analyst has noticed that the purchasing department, a primary stakeholder, is excluded from the list of stakeholders. In which reference material can the business analyst find information about the missing project stakeholders?
A. Business analyst communication plan
B. Business case
C. Organizational chart
D. Business analysis plan
View answer
Correct Answer: B
Question #26
When managing a product backlog, which statement best describes how to determine the value of backlog items?
A. The stakeholders provide recommendations with the product owner having the final say
B. The stakeholders follow the value-ranking criteria
C. The stakeholders provide input about backlog value when the item is first identified
D. The stakeholders do not typically play a major role
View answer
Correct Answer: B
Question #27
Which tool should be used to improve the communication of product needs with the stakeholders and to improve their understanding?
A. Requirements management tool that documents requirements and their properties and relationships
B. Workflow management tool that documents the flow of information
C. Document management system and a relationship matrix that groups all related documents
D. Modeling tool integrated into a version control feature that ensures that team knowledge is captured
View answer
Correct Answer: C
Question #28
A business analyst conducts an initial review to define scope. The analysis includes the review of the business case, project goals, and objectives to obtain the necessary and required context. Based on that information, the business analyst determines that this is a large project with multiple interfaces which could cost the company money that was not initially included in the budget. What characteristics of the project are needed to determine the approach so that the business analyst can validate whether
A. Selected project life cycle
B. Business analysis deliverables to be produced
C. Type of elicitation activities to be conducted
D. Decision on the type of models to be used
View answer
Correct Answer: B
Question #29
Which of the following is an example of a functional requirement?
A. The system can be accessed from multiple locations
B. The system can handle 3,000 user requests concurrently
C. The system provides a user-friendly interface
D. The system is able to require passwords
View answer
Correct Answer: C
Question #30
A company is working on the next big release of their best-selling product. The requirements will be validated through in-person validation sessions. What would be the most viable technique to use in this scenario?
A. A use-case development session
B. A review of the previous version
C. A review of the solution prototype
D. A brainstorming session
View answer
Correct Answer: A
Question #31
The business analyst has worked with the stakeholders to capture their views of organizational improvement for the company. It would be best to align these with the:
A. work breakdown structure
B. vision/scope document
C. project charter
D. requirements traceability matrix
View answer
Correct Answer: B
Question #32
A business analysis team has collected the main business requirements from the major stakeholders of a project. The team wants to be sure that each stakeholder has a clear understanding of the areas of analysis that will be in scope. Which model should the team employ to ensure the most effective representation of analysis boundary?
A. Context diagram
B. Data flow diagram
C. State diagram
D. Entity relationship diagram
View answer
Correct Answer: C
Question #33
Change control systems include provisions to implement changes without formal review in the event of an emergency. When this provision is utilized:
A. changes can be applied without further managerial involvement
B. changes must still be documented and captured
C. the risk associated with the change is not evaluated
D. a change control board should be established
View answer
Correct Answer: A
Question #34
During the initial phase of a project, which technique could assist in identifying and categorizing the stakeholders?
A. Business activity model
B. RACI matrix
C. Organization modeling
D. Power/interest grid
View answer
Correct Answer: A
Question #35
The business analyst is in the process of implementing a solution for a customer. The team is having difficulty confirming if certain requirements have been met. What could have caused this issue?
A. Not all stakeholders were involved during requirements elicitation
B. The test engineer has not properly communicated requirements to the team
C. Requirements were not adequately reviewed with the project sponsor
D. Acceptance criteria for the requirements were not measurable
View answer
Correct Answer: C
Question #36
Which one of the following factors most affects the choice of communication and collaboration technology?
A. Costs
B. Availability of technology
C. Project environment
D. Documentation
View answer
Correct Answer: C
Question #37
For a large, highly complex project with significant risk, which elicitation technique should be used to analyze input to and output from the product?
A. Interface analysis
B. Risk analysis
C. System analysis
D. Dependency analysis
View answer
Correct Answer: D
Question #38
A project team has been assembled to streamline accounts payable processes in all divisions of the company. As part of the planning activities, the business analyst is working to identify stakeholders. Which of the following techniques would the business analyst use to identify stakeholders?
A. Prototyping
B. State diagram
C. Estimation
D. Brainstorming
View answer
Correct Answer: D
Question #39
The business analyst has been assigned to a project involving a low number of stakeholders. Which technique should be used to elicit requirements?
A. Interface analysis
B. Document analysis
C. Survey
D. Interview
View answer
Correct Answer: D
Question #40
A business analyst has captured all of the requirements from the various stakeholders within the organization and has compiled them into a complete list. After reviewing the list of requirements with the stakeholders, it is determined that the list of requirements is too large and will exceed the allotted budget. Which tool or technique should the business analyst use with the stakeholders to prioritize the requirements to determine which requirements are approved, deferred, or rejected?
A. SMART Goals
B. MoSCoW Analysis
C. SWOT Analysis
D. Timeboxing Analysis
View answer
Correct Answer: B
Question #41
The technology department identified a defect in the company's software, which leads to an increase in human resource requirements to perform manual transactions as a workaround for tasks that should have been automated. The company begins losing money, so it hires a business analyst to produce a business case that outlines the problem/opportunity, potential options, and a recommendation for how to proceed. Which of the following analyses must the business analyst perform in order to complete the business c
A. Risk
B. Gap
C. SWOT
D. Cost-benefit
View answer
Correct Answer: D
Question #42
The business analyst wants to ensure that requirement changes can be formally tracked after the product is baselined. What will the business analyst need to evaluate the proposed change?
A. Impact analysis
B. Pareto analysis
C. Requirements management plan
D. Scope statement
View answer
Correct Answer: D
Question #43
What are some of the components of a requirements management plan?
A. Requirements work plan, prioritization process, and traceability matrix template
B. Requirements definition, functional and non-functional requirements, and decision-making process
C. Requirements definition, requirements attribute template, and traceability matrix templateD
View answer
Correct Answer: B
Question #44
A project’s requirements baseline is established and approved. A stakeholder then submits a new requirement through the change control process. How can the business analyst determine the impact on existing requirements?
A. Use time-boxing to defer the new requirement
B. Review the requirements traceability matrix
C. Update the use case documentation
D. Perform a stakeholder analysis
View answer
Correct Answer: D
Question #45
A business analyst is preparing a requirements management plan and needs to define a method to deal with a complex project with stakeholders who find it difficult to articulate their needs. Which method would best minimize requirements risk?
A. Prototyping
B. Stakeholder analysis
C. Group decision making
D. Questionnaires
View answer
Correct Answer: B
Question #46
A business analyst is working with the project manager, company auditors, and project stakeholders to determine whether formal signoff should be required for the project. For which reason would the business analyst recommend formal signoff to the group?
A. The organization follows an iterative project life cycle
B. The project impact is contained within a small department of the company
C. Errors in the product could result in financial solvency
D. The industry is unregulated
View answer
Correct Answer: C
Question #47
After several meetings with different groups of users, a business analyst has gathered the requirements for a large IT project. Now, the business analyst needs to document those requirements in a way that is clearly understood by the development team and provides enough information to check if the requirement has been met. Which of the following would work best in this case?
A. Prototyping
B. Flow chart
C. User stories
D. Functional specifications
View answer
Correct Answer: D
Question #48
Change control systems include provisions to implement changes without formal review in the event of an emergency. When the provision is utilized:
A. changes must still be documented and captured
B. the risk associated with the change is not evaluated
C. a change control board should be established
D. changes can be applied without further managerial involvement
View answer
Correct Answer: B
Question #49
The business analyst has completed the requirements gathering and documentation processes in developing a baseline document. Several signoffs are needed. During the joint review process with the key stakeholders, the stakeholders announce that they are still not ready to sign off due to a communication gap. Which technique should the business analyst have followed to ensure consensus?
A. The business analyst should have invited the key stakeholders to the meeting
B. The business analyst should have reviewed the requirements of the project sponsor first before reviewing other requirements
C. The business analyst should have performed a complete review of each requirement with the key stakeholders prior to the meeting
D. The business analyst should have performed a complete review of each requirement with one of the stakeholders’ peers before the meeting
View answer
Correct Answer: D
Question #50
During validation of a project solution, the business analyst discovers that a requirement has been altered. Instead of placing the company logo in the upper-left corner of the window, it is displayed in the upper-right corner. When the business analyst asks the developer about the change, the developer says that one of the stakeholders asked directly for the change. Which correct action should the business analyst take?
A. Confront the stakeholder that requested the change
B. Follow the change control process as defined in the business analysis plan
C. Discuss the change in the next stakeholder meeting
D. Ask the developer to correct the logo as stated in the requirement
View answer
Correct Answer: A
Question #51
A business analyst is documenting the acceptance criteria to support a minor modification in a user portal. The analyst submits the criteria for review, but it is deemed incomplete and returned. What could have caused the documentation to be returned?
A. The analyst did not include the scope document in the acceptance criteria paperwork
B. The analyst utilized user stories as a requirements document tool
C. The analyst failed to gather any baseline information
D. The analyst performed forward and backwards traceability
View answer
Correct Answer: B
Question #52
A company has just finished the development work for a new software sales tracking application and is in the process of validating that the new application meets all of the acceptance criteria defined for the business requirements. During the validation process, a stakeholder discovers that the application does not provide the selection criteria needed to produce the sales volume reporting required by the company’s financial department. The business analyst for the project determines that the selection crit
A. Root cause analysis, fishbone diagram, and/or the Five Whys
B. Scope modeling, Ishikawa diagram, and/or the Five Whys
C. Root cause analysis, problem tracking, and/or benchmarking
D. Cause and effect diagram, brainstorming, and/or the Five Whys
View answer
Correct Answer: B
Question #53
The following requirement was included in a business requirements document: “An API shall be built to send data back and forth from the accounting system to the customer relationship system so that name and address data can be synchronized.” What should be done with this business requirement?
A. It should remain because it specifies the reason why the business requirement is needed
B. It should be revised because it states a solution to the problem rather than the business need
C. It should be removed because it does not state how often the data should be synchronized
D. It should remain because it specifies the type of data and the source system
View answer
Correct Answer: C
Question #54
A business analyst has been assigned to Project Y. After a requirements gathering session, the project manager asks the business analyst to identify which requirements would be considered in scope and out of scope, based on the business need. What document should the business analyst use to determine the relationship of the requirement to the business need?
A. Requirements package
B. Traceability matrix
C. Requirements management plan
D. Reliability matrix
View answer
Correct Answer: A
Question #55
A major stakeholder of a project is surprised to learn that a particular requirement was not implemented during the latest launch. The business analyst tells the stakeholder that the requirement status was changed to “deferred”. What could have prevented the stakeholder from being surprised about the status change?
A. The status should have been reviewed prior to project launch
B. The status should have been communicated to all project stakeholders
C. The status should have been updated in the traceability matrix
D. The status should have been communicated to the requirement’s source
View answer
Correct Answer: A
Question #56
The technology department identified a defect in the company’s software, which leads to an increase in human resource requirements to perform manual transactions as a workaround for tasks that should have been automated. The company begins losing money, so it hires a business analyst to produce a business case that outlines the problem/opportunity, potential options, and a recommendation for how to proceed. Which of the following analyses must the business analyst perform in order to complete the business c
A. SWOT
B. Cost-benefit
C. Risk
D. Gap
View answer
Correct Answer: A
Question #57
The business analyst is planning an approach to formally manage updates to requirements that may be requested by stakeholders. What should the business analyst do?
A. Document changes as they occur
B. Develop a change control process
C. Obtain approval from the project sponsor
D. Hold firm on scope and reject changes
View answer
Correct Answer: A
Question #58
Which of the following actions will contribute most to the success of the initial stage of the project?
A. Interview stakeholders to clearly define the problem
B. Establish the change control process of the project
C. Define the acceptance criteria required during the acceptance phase
D. Document the requirements and obtain sign-off
View answer
Correct Answer: C
Question #59
A business analyst is working on a project to implement a new call management system for a help desk. They expected the average time interval to answer a call to decrease over time, but the interval has increased instead. Which technique should the business analyst use to investigate the problem?
A. Observation
B. Process modeling
C. Root cause analysis
D. Interviews
View answer
Correct Answer: B

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