Best PMI-PBA Practice Exams and Exam Preparation Materials, PMI Professional in Business Analysis

Question #1

To reduce the amount of time and effort needed to create a product specification for a project; the business analyst plans to reuse:

A. risk assessments

B. qualitative analysis

C. quantitative analysis

D. requirements

View answer

Correct Answer: A

Question #2

After reviewing a business case, project goals, and objectives, a business analyst determines that the organization prefers taking an exploratory approach to finding the solution that best meets the business need. Which approach best aligns with the business need for this organization?

A. Change-driven approach

B. Analytical approach

C. Waterfall approach

D. Plan-driven approach

View answer

Correct Answer: D

Question #3

One of the main purposes for creating a requirements traceability matrix is to:

A. track the project solution scope

B. track how requirements can be connected to the solution

C. provide test cases to validate solution deliverables

D. document stakeholder approval of project requirements

View answer

Correct Answer: C

Question #4

A company is developing a new e-commerce platform to enter a new market segment. Development is well under way when the government issues a new set of regulations. Which course of action should the business analyst take?

A. Check the traceability matrix to identify affected use cases

B. Evaluate if the new set of regulations is aligned with the business case

C. Evaluate the impact of the change on the project schedule

D. Obtain management sign-off on the new set of regulations

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Correct Answer: D

Question #5

A business analyst is discussing the acceptance criteria for a new measurement system with the operations manager. The operations manager is particularly concerned about the accuracy of the new system because mistakes in data measurements could be extremely costly to fix. Which of the following is the best strategy to define the appropriate acceptance criteria?

A. Quantify the risks associated with the measurement errors and update the risk register

B. Clearly define the maximum acceptable error rate for the new system

C. Ask the operations manager to formally accept the requirements documents

D. Plan a training session for the new system before it is handed over to the operations manager

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Correct Answer: C

Question #6

A business analyst anticipates receiving requirements changes. What should the business analyst do to avoid scope creep?

A. Meet with the stakeholder and discuss timeline impact

B. Refer changes to the project manager

C. Implement only the original requirements

D. Define a requirements baseline and implement a change control process

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Correct Answer: D

Question #7

Using the Brown Cow Model, the current situation will be found in which section?

A. Upper left corner

B. Lower left corner

C. Lower right corner

D. Upper right corner

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Correct Answer: B

Question #8

The software developers have delivered a completed solution. The quality assurance team has passed the solution. What should the business analyst do next?

A. Evaluate the solution against the project charter

B. Conduct performance testing

C. Evaluate the solution with the sponsor(s)

D. Conduct user acceptance testing

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Correct Answer: C

Question #9

Several interviews with stakeholders to develop an inventory management system in a new architectural environment have revealed a significant concern about system and architectural stability. In which tool should the business analyst include this attribute to ensure that the requirement meets the acceptance criteria?

A. Interface analysis

B. Stakeholder satisfaction survey

C. Process modeling

D. Traceability matrix

View answer

Correct Answer: D

Question #10

Requirements for a project have already been approved and finalized when a stakeholder approaches the project team with a change to one of their requirements. Which method of document control should the business analyst use to document changes in requirement(s) versioning?

A. Project plan

B. Statement of work

C. Traceability matrix

D. Problem or opportunity statement

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Correct Answer: C

Question #11

An organization is evaluating the possibility of conducting business internationally. Which factors should be investigated at the onset of the initiative?

A. Deliverables to be produced

B. External dependencies

C. Impacts on requirements baseline

D. Change control processes

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Correct Answer: A

Question #12

An organization is in the process of replacing its current system. The business analyst is charged with ensuring that all current connections to other systems remain functional after the upgrade. What analysis should the business analyst conduct to facilitate a successful migration?

A. Systems

B. Interface

C. Document

D. User interface

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Correct Answer: D

Question #13

Which tool can be used to analyze how the system responds to various combinations of input conditions with the probability of each outcome?

A. Weighted criteria

B. Functional decompositionC

D. Expected monetary value

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Correct Answer: B

Question #14

In a Scrum team, who enforces the rules and processes?

A. The Scrum Master

B. The development team

C. The stakeholders

D. The product owner

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Correct Answer: A

Question #15

A business analyst has captured all of the requirements from the various stakeholders within the organization and has compiled them into a complete list. After reviewing the list of requirements with the stakeholders, it is determined that the list of requirements is too large and will exceed the allotted budget. Which tool or technique should the business analyst use with the stakeholders to prioritize the requirements to determine which requirements are approved, deferred, or rejected?

A. SMART Goals

B. Timeboxing Analysis

C. MoSCoW Analysis

D. SWOT Analysis

View answer

Correct Answer: C

Question #16

A new project's goal is to replace an existing system. What is an input into solution evaluation and decision making in this context?

A. Technical readiness of the development team

B. Customer metrics on the existing system

C. New solution design specification

D. Cost-benefit analysis of the existing system

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Correct Answer: D

Question #17

A business analyst from Company A has been assigned a project to document and identify requirements for a new commercial software implementation. The first step is to break down the business analysis deliverables into activities and tasks. Then, the business analyst will add an estimate of the time needed to complete the work. Which type of estimation technique is the business analyst using?

A. Analogous

B. Bottom-up

C. Delphi

D. Parametric

View answer

Correct Answer: C

Question #18

Last year, a company registered a high number of complaints about its customer service. Which of the following tools or lechniques can help to identify the high- priority changes needed to improve that service?

A. A cause-and-effect diagram

B. A flowchart of the service

C. A work breakdown structure analysis of the service

D. A Pareto analysis

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Correct Answer: C

Question #19

Two weeks prior to the delivery date, a customer changes the business requirements. What should the business analyst do?

A. Deliver the existing product and then begin work on the requested changes

B. Ask the developers to implement the changes

C. Trace the requirements and measure the impact of the requested changes on the existing delivery date

D. Schedule a review by the change control board (CCB) to determine next steps

View answer

Correct Answer: C

Question #20

Several interviews with stakeholders to develop an inventory management system in a new architectural environment have revealed a significant concern about system and architectural stability. In which tool should the business analyst include this attribute to ensure that the requirement meets the acceptance criteria?

A. Traceability matrix

B. Interface analysis

C. Stakeholder satisfaction survey

D. Process modeling

View answer

Correct Answer: B

Question #21

The human resources, engineering, and marketing departments have provided feedback on the business needs for a new product. After analyzing the feedback from the three departments, it would be best to:

A. collaborate on a product scope that aligns with the company’s objectives

B. vote on the product’s highest-value business needs

C. delegate the decision to be made by the product sponsor

D. negotiate to best meet each department’s objectives

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Correct Answer: C

Question #22

Company A has been awarded a contract to finalize the development of a product that Company B was not able to finish. The business analyst is given a copy of the documentation left by Company

B. To which of the following documents should the business analyst pay the most attention to ensure the project succeeds this time?

A. Application design documentation

B. Business use cases

C. Test case documentation

D. Clauses in the contract

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Correct Answer: D

Question #23

A business analyst needs to estimate the effort associated with project requirements. However, the lack of detail is concerning. What technique could the business analyst use to help alleviate this concern?

A. Decomposition model

B. Swimlane diagram

C. Business analysis work plan

D. Context diagram

View answer

Correct Answer: B

Question #24

A company has completed a major project within time, cost, and scope and satisfied high-level quality standards and marketing requests. However, the product was considered a complete failure by shareholders and the market due to low return on investment. From the business analysis perspective, the main reason for this business failure was a failure to:

A. establish measurable success criteria in the business case

B. gather the appropriate usability requirements

C. set the product positioning

D. review and evaluate market expectations

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Correct Answer: B

Question #25

A business analyst has started a project for a system enhancement. In order to determine how the requirements will be approved, the business analyst schedules a meeting with the stakeholders to discuss the proposed approval process. Which measure of effective decision making allows the business analyst to finalize the process for requirement approval?

A. The requirements validation process is documented

B. The requirements elicitation process is documented

C. The requirements verification process is documented

D. The requirements approval process is documented

View answer

Correct Answer: D

Question #26

How should a business analyst determine whether a solution satisfies business requirements?

A. By conducting a brainstorming session with end users

B. By reviewing the results of user acceptance testing

C. By reviewing the traceability matrix

D. By evaluating the solution against the project charter

View answer

Correct Answer: C

Question #27

A stakeholder requests to add new critical requirements the day before the scheduled baseline requirements approval meeting The stakeholder insists that these requirements must be taken into account despite time and budget constraints. What is the most effective way to manage this situation?

A. Ask for more resources to manage this change and justify these additional resources with the value the change will give to the company

B. Discuss the change with stakeholders during the baseline approval meeting and ask them to approve the new baseline

C. Share the new requirements with all stakeholders and ask them to submit their comments before the meeting

D. Postpone the baseline approval meeting, analyze the impact, and schedule a new meeting to discuss dependencies and priorities with stakeholders

View answer

Correct Answer: C

Question #28

The project team has all the document control process and versioning in place to capture the requirements changes. The team ensures that the change is documented in the scope document, resulting in the changed work breakdown structure (WBS) and schedule. However, a key requirement was not implemented in the release. Which is a possible reason why the requirement was not implemented?

A. The requirements management plan was not updated with the change

B. The requirements traceability matrix was not updated with the change

C. The scope management plan was not updated with the change

D. The schedule management plan was not updated with the change

View answer

Correct Answer: C

Question #29

The test team is reviewing requirements that were written for Project

A. They are having difficulty determining if the test results meet the project needs

A. Use cases

B. Project scope

C. Delphi outcome

D. RACI chart

View answer

Correct Answer: D

Question #30

A new business analyst has taken over on a project that is in the development phase. The project manager is looking for an update on requirements status. What should the business analyst use to help communicate the status?

A. Business analysis plan

B. Traceability matrix

C. Project charter

D. Communication plan

View answer

Correct Answer: C

Question #31

A business analyst is reviewing a discrepancy report after a test session. The discrepancy report has revealed a defect that the business analyst must address. Which of the following criteria should the business analyst use to identify the appropriate response to the defective test result?

A. Perform an impact analysis and open a change request to include the revised requirement in the next baseline

B. Inspect the requirements traceability matrix to verify if the requirement is connected to a use case

C. Determine if the defect is in the solution developed, in the original requirement or in the test case

D. Verify that the corresponding requirement was appropriately signed off by the requesting stakeholder

View answer

Correct Answer: C

Question #32

The business analysts have concluded a requirements elicitation workshop. They now need to define rationale for each requirement. Which of the following pairs of items would be important to include in the rationale?

A. Reasons and assumptions

B. Product vision and operational relationships

C. Stakeholder impact and design decisions

D. Functional relationships and work breakdown structure code

View answer

Correct Answer: A

Question #33

A business analyst is preparing a requirements management plan and needs to define a method to deal with a complex project with stakeholders who find it difficult to articulate their needs. Which method would best minimize requirements risk?

A. Stakeholder analysis

B. Questionnaires

C. Group decision making

D. Prototyping

View answer

Correct Answer: B

Question #34

A business analyst for Company A has been assigned to a three-year project to assist health insurance Company B with implementing and testing a new set of medical codes. The business analyst has identified many stakeholders who will participate in the project. For example, Company A will designate technical staff to write and code the requirements and provide a testing team to test the new functionality. The senior director of Company B will require weekly progress updates. The project manager from Company

A. Consult

B. Responsible

C. Accountable

D. Inform

View answer

Correct Answer: A

Question #35

Once the requirements are compared to internal and external quality standards, what should the business analyst do next?

A. Baseline the requirements

B. Set the priority of the requirements

C. Communicate the requirements to stakeholders

D. Ensure that the requirements are validated

View answer

Correct Answer: A

Question #36

Company A has set aside capital to invest in an upgrade to their scheduling system Documentation of the current structure was presented to the business analyst However, the description of certain steps are not documented clearly, and the business analyst has not been allowed to inspect the existing system. During elicitation. the business analyst asked questions of the schedulers as they performed functions in order to gain an understanding of the process. Which type of elicitation technique did the busines

A. Participatory observation

B. Interview

C. Simulation

D. Active observation

View answer

Correct Answer: D

Question #37

A project affects the marketing unit and procurement unit. The project manager gives the business analyst an overview of the project for the first time. What should the business analyst do immediately after the discussion?

A. Schedule time with the process owners

B. Develop an issues log

C. Put the information into a project plan

D. Assess the risks for the project

View answer

Correct Answer: B

Question #38

A business analyst is developing a traceability matrix to determine whether or not any gaps exist and to identify any discrepancies. Which critical field is needed to ensure that the traceability matrix is usable?

A. Hierarchy

B. Requirements description

C. Status

D. Owner

View answer

Correct Answer: B

Question #39

A business analyst is working on a highly complex project and has elicited a large number of requirements from stakeholders in several departments Due to the large number of requirements, the stakeholders have determined that they would like to prioritize them to minimize a potentially large scope. Which technique could the business analyst use to manage requirements?

A. SMART goals

B. RACI models

C. MoSCoW

D. Storyboarding

View answer

Correct Answer: D

Question #40

When a business analyst uses subject matter experts to define roles and identify influencers. which project artifact is created or updated?

A. SWOT analysis

B. Stakeholder register

C. Stakeholder management plan

D. RACI matrix

View answer

Correct Answer: D

Question #41

A new project is in the planning phase. What should the business analyst consider with regard to planning the requirements change process?

A. How requirement changes will impact the validation plan

B. How requirement changes will be implemented

C. How requirement changes will impact the requirements baseline

D. How requirement changes will be communicated

View answer

Correct Answer: A

Question #42

Stakeholder analysis is performed to identify which of the following?

A. Each stakeholder's interest in the project", 'B

C. Communication needs of each stakeholder throughout the phases of the project

D. All of these

View answer

Correct Answer: D

Question #43

After completing the requirements, the project manager and business analyst realize that the project scope is not feasible in the projected schedule. The business analyst needs to review the amount of work the team is capable of delivering based on the approved project schedule. Which prioritization technique should the business analyst use?

A. Multivoting

B. Time-boxing

C. Weighted ranking

D. SWOT analysis

View answer

Correct Answer: D

Question #44

A business analyst and stakeholders have completed documentation of the acceptance criteria for the requirements of a new vehicle leasing database. A concern is raised that some of the key performance indicators may not validate the desired benefits of the implementation. What should the business analyst do to ensure that the business need can be validated?

A. Document a constraint

B. Document a defect

C. Document an assumption

D. Document a business rule

View answer

Correct Answer: A

Question #45

A financial company deployed a new online product to their customers to invest in the stock market. The company notices a problem regarding financial calculations and starts the problem analysis. The company discovers that the new rules for taxes and fees were not implemented. This problem could have been avoided by:

A. involving a business analyst during all phases of system development

B. implementing an automated issue tracking system to facilitate the tracing of defects to the requirements

C. using a table that shows each applicable business rule with the implemented functional requirement

D. rolling back the operations using a contingency process in order to avoid loss and client dissatisfaction

View answer

Correct Answer: A

Question #46

A business analyst is working on a highly complex project and has elicited a large number of requirements from stakeholders in several departments. Due to the large number of requirements, the stakeholders have determined that they would like to prioritize them to minimize a potentially large scope. Which technique could the business analyst use to manage requirements?

A. Storyboarding

B. RACI models

C. SMART goals

D. MoSCoW

View answer

Correct Answer: D

Question #47

A business analyst is attempting to elicit requirements on a current project. The business subject matter experts (SMEs) from various departments in the company question how the solution will work with their various systems. Which modeling technique should the business analyst use to depict how the solution will work with all of the company’s systems?

A. Rules modeling

B. Enterprise modeling

C. Interface modeling

D. Data modeling

View answer

Correct Answer: B

Question #48

A project was in the design phase when the team received news of a new regulatory mandate that affects the project. The requirements have already been approved and baselined. If the new requirements are not included, the company will be out of compliance and may face monetary penalties. What should the business analyst do next?

A. Define the project scope

B. Obtain approval from the project manager

C. Follow the change control process

D. Update the requirements

View answer

Correct Answer: D

Question #49

After conducting a brainstorming session with a group of project participants, the business analyst feels that the elicited requirements are biased. Which tool or technique could be used to gain an objective, first-handed insight into tasks and activities that are difficult to describe?

A. Observation

B. Document analysis

C. Traceability matrix

D. Questionnaires and surveys

View answer

Correct Answer: A

Question #50

Company A would like to enter into a new market. The business analyst has been assigned to a project for which nobody in Company A has any prior experience. The project manager has asked the business analyst to assist in resource planning. What should the business analyst recommend to the project manager?

A. Ask the sponsor for more resources

B. Review the business case to reconsider the project

C. Ask the developer’s team manager for more resources

D. Hire external subject matter experts for the core project team

View answer

Correct Answer: C

Question #51

When modeling processes or analyzing tasks, business rules can be uncovered by asking about:

A. work that may be performed out of sequence

B. reasons for choosing a particular course of action

C. tasks that overlap with each other

D. task transitions that hinder organizational performance

View answer

Correct Answer: A

Question #52

A national company with offices in every state in the country has deployed a solution to allow employees to view their health benefits online. The business analyst on the project team is validating solution results to assess whether or not the solution has achieved the desired business result. Which is the best technique to gather information from employees regarding their satisfaction with the solution?

A. Survey

B. Organization modeling

C. Focus groups

D. Interface analysis

View answer

Correct Answer: C

Question #53

A startup company sells organic vegetable and fruit smoothies. Management is tracking a rapid decrease in sales of their best-selling juice, so they contract a business analyst to identify solutions in order to increase sales by comparing similar products offered by competitors. Which technique or tool should be used?

A. Trend analysis

B. Benchmarking

C. Competitive analysis

D. Focus group

View answer

Correct Answer: C

Question #54

Requirements elicitation for a project is occurring. The marketing, acquisition, and production departments want to include specific requirements. The CEO has a requirement to deploy in three months. Which of the following actions will have a greater influence on the project success?

A. Estimate the effort required for each requirement and develop as many functionalities as possible

B. Prioritize and develop the requirements of the marketing department since the project will impact a greater number of people

C. Conduct a stakeholder analysis and balance requirements by understanding the relative power associated with each stakeholder group

D. Explain the situation to the CEO and try to obtain an extension of the contract for the actual time necessary to develop the system

View answer

Correct Answer: C

Question #55

How can a business analyst show progressive iterations of product development to stakeholders after the requirements baseline has been approved?

A. Review performance data with the project sponsor

B. Conduct requirement walkthrough sessions

C. Create prototype proof-of-concept models

D. Talk to distinct testing groups to check testing status

View answer

Correct Answer: C

Question #56

A company has launched a new online sales application and engaged a focus group to test how quickly the customer could place an order. The focus group also provided feedback on their satisfaction. Which metrics tool should the business analyst use to record the results?

A. Focus group

B. Business completionC

D. Sales and marketing

View answer

Correct Answer: D

Question #57

How would the business analyst monitor requirements throughout their life cycle?

A. Traceability artifacts or tools

B. Use models, documentation, and test cases

C. All of these

D. None of these

View answer

Correct Answer: C

Question #58

Which of the following best describes the function of the requirements baseline?

A. Defines how the project will be scheduled

B. Controls the product development and evolution

C. Tracks the progress of requirements documentation

D. Provides the basis for the development scope

View answer

Correct Answer: D

Question #59

A business analyst has been assigned to a project to implement a new phone system for a customer call center. The business analyst will need to create a business case. Which of the following components will the business analyst use as input to the business case?

A. Product scope

B. Work breakdown structure

C. Project timeline

D. Project scope

View answer

Correct Answer: A

Question #60

A project that was ongoing well for the last few months has encountered a situation-regulatory authorities have deemed that the project does not meet their requirements. Although regulatory requirements were identified during an earlier phase of the project, there is no substantial evidence to prove that the requirements were formally rejected. This could have been avoided if:

A. the customer met with regulatory authorities to verify that their requirements were also considered

B. a change control process for requirements and their statuses was followed

C. the project manager circulated the meeting minutes after the discussions with all the attendees

D. the project team documented customer requests and obtained sign-off

View answer

Correct Answer: B

Question #61

While preparing a business case, an experienced business analyst faces difficulty in deciding which of three different solution options to recommend. The senior vice president (SVP) who requested the business case favors an outsourced solution; however, an analysis favors a custom-developed solution, either built internally or using contract labor. To prepare the recommendation, what should the business analyst do?

A. Recommend the SVP's choice, as It is most likely to be adopted

B. Formulate a weighted-ranking matrix

C. Perform solution evaluation

D. Review the stakeholder analysis

View answer

Correct Answer: C

Question #62

A company wants to improve the service to its customers by reducing complaint response time by 40%. To achieve this goal, it is necessary to redesign and optimize their internal processes and support it with a new product. The client thinks that disruption and short-term loss of productivity is inevitable. Where can the business analyst best reflect the intangible costs associated with this change?

A. In the requirements specification document

B. In the balanced score card chart

C. In the pay-back analysis

D. In the business case

View answer

Correct Answer: D

Question #63

Which of the following tools will help facilitate the decision-making process when stakeholders do not agree on the value of an initiative?

A. Gap analysis

B. Force-field analysis

C. Feasibility analysis

D. PEST analyst

View answer

Correct Answer: C

Question #64

A business analyst is working on a project’s acceptance criteria. In an early collaboration with the company’s stakeholders, the business analyst identified several user groups within the company: “Purchaser,” “Shipper,” “Customer,” and “Agent”. The user groups categorize stakeholders with similar needs and create a detailed narrative. Which technique did the business analyst use for evaluating the solution’s acceptance criteria?

A. Job analysis

B. Stakeholder analysis

C. Persona analysis

D. Risk analysis

View answer

Correct Answer: B

Question #65

Which of the following techniques contrasts the current and desired business views to analyze possible business changes?

A. SWOT analysis

B. Impact analysis SWOT analysis

C. Gap analysis

D. Trend analysis

View answer

Correct Answer: D

Question #66

Company A has initialed a project to update their online ordering system. The business analyst has noticed that the purchasing department, a primary stakeholder. is excluded from the list of stakeholders. In which reference matenal can the business analyst find information about the missing project stakeholders?

A. Business case

B. Business analysis plan

C. Organizational chart

D. Business analyst communication plan

View answer

Correct Answer: B

Question #67

A new project’s goal is to replace an existing system. What is an input into solution evaluation and decision making in this context?

A. Cost-benefit analysis of the existing system

B. New solution design specification

C. Customer metrics on the existing system

D. Technical readiness of the development team

View answer

Correct Answer: D

Question #68

The sales team of a company has won a time-and-material project. The business analyst discovers that the sales team has underestimated the required budget and schedule. Which course of action should the business analyst take?

A. Accept the contract, and deliver only the requirements that fit within the budget and schedule

B. Develop a requirements baseline document and use it to negotiate the scope in the contract

C. Refrain from working on the project and request that the customer cancel the contract

D. Accept the contract, and then notify the customer about the potential for a cost overrun

View answer

Correct Answer: C

Question #69

Which statement accurately depicts what changes can be made to requirements after they are baselined?

A. Requirements can be changed through a defined process

B. Requirements cannot be changed once development begins

C. Requirements cannot be changed once user acceptance testing begins

D. Requirements can be changed only with sponsor approval

View answer

Correct Answer: C

Question #70

A stakeholder wants to modify an existing feature. Which of the following would be used to determine the scope of the change on the product?

A. Sequence diagram

B. Requirements traceability matrix

C. Requirements attributes table

D. Project schedule and cost baseline

View answer

Correct Answer: C

Question #71

What should the business analyst do to ensure that all requirements meet a quality checklist before the development and testing phase?

A. Negotiate with the client to standardize the requirements

B. Assign a verification method to each requirement

C. Validate the requirements deemed important by the stakeholders

D. Obtain approval from engineering for partial testing of the requirements

View answer

Correct Answer: C

Question #72

A project team has been assembled to streamline accounts payable processes in all divisions of the company. As part of the planning activities, the business analyst is working to identify stakeholders. Which of the following techniques would the business analyst use to identify stakeholders?

A. Brainstorming

B. Estimation

C. Prototyping

D. State diagram

View answer

Correct Answer: B

Question #73

An insurance company embarks on a project to replace its current enrollment and billing software application, which will no longer be supported by the end of the calendar year. The new enrollment and billing application must be implemented before the current vendor contract ends. The business analyst gathers the initial requirements for the new enrollment and billing application. Based on the large volume of requirements, the business analyst realizes that the requirements will need to be prioritized. Which

A. Time-boxing

B. Risk analysis

C. Weighted ranking

D. MoSCoW

View answer

Correct Answer: B

Question #74

The customer and Ihe business analyst are collaborating in the development of a solution scope. It is important for the customer to:

A. communicate changes to requirements only when they are completely defined

B. perform an alternatives analysis for requirements implementation

C. spend the time required to provide, clarify, and elaborate requirements

D. challenge assessments of the cost and feasibility of requirements

View answer

Correct Answer: C

Question #75

A business analyst is assigned to a business process re-engineering project. In addition to planning a workshop to elicit requirements, the business analyst wants to send out a survey to gather data to use in a statistical analysis on user satisfaction with the current business process. Which of the following types of surveys would be most appropriate to create and why?

A. An open-ended survey to allow users the opportunity to explain their opinions on the current business process

B. A closed-ended survey to pose several multiple choice questions and ask the users if the current business process is correct

C. A closed-ended survey using the Likert scale to rank specific areas of the current business processD

View answer

Correct Answer: C

Question #76

During user acceptance testing, a defect is logged by a user from a department that did not participate in the requirements analysis. To avoid this situation and minimize impact on the project, the user should have been:

A. given the opportunity to review the user acceptance test scripts

B. involved in the development and sign-off of the business requirements

C. identified as a stakeholder as part of the stakeholder analysis

D. interviewed to understand how the user's work would be impacted

View answer

Correct Answer: B

Question #77

When a change request is received, the business analyst is responsible for:

A. analyzing the impact on business and underlying systems

B. prioritizing and scheduling the changes requested

C. ensuring that change-related incidents are minimized in production

D. analyzing the impact to the project schedule and budget

View answer

Correct Answer: D

Question #78

The project manager is beginning to prepare for a test readiness review with the customer. The project manager knows that the customer will want a summary of requirements that have been rejected or deferred. The project manager has requested that the business analyst provide a list of rejected and deferred requirements. What should the business analyst have done to complete this request?

A. Limit the number of rejected requirements on the project

B. Set up a change control board to track the number of rejections

C. Track rejected requirements in the system requirements verification matrix

D. Spend more time up-front reviewing the requirements to limit rejections

View answer

Correct Answer: C

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