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TRUSTED BY THE SMARTEST TEAMS IN THE WORLD FOR CERTIFIED CANDIDATES
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Useful learning materials to become certified IT personnel
  • 392
    SPOTO 2
    2026-01-29 10:41
    Table of Contents1. Introduction to the ITIL 4 Practitioner Monitoring and Event Management (ITIL4P-MEM) certification2. Why Earn Your ITIL 4 Practitioner Monitoring and Event Management Certification? 3. Overview of the ITIL4P-MEM Certification4. What are the requirements to be an ITIL4P-MEM certification holder?5. Comparable Certifications to ITIL 4 Practitioner Monitoring and Event Management Certification ITIL4P-MEM is a certification that verifies your practical ability to build standardized monitoring systems and achieve end-to-end linkage between monitoring and events. 1. Introduction to the ITIL 4 Practitioner Monitoring and Event Management (ITIL4P-MEM) certification ITIL 4 Practitioner Monitoring and Event Management (ITIL4P-MEM) is an ITIL 4 intermediate practical service management certification launched by AXELOS in the UK. It belongs to the core cross process practice certification of ITIL 4 service operations and is a modern upgraded version of ITIL V3 monitoring and event management content. It is a highly collaborative and complementary practical qualification with ITIL4P-IM. ITIL4P-MEM certification breaks the limitations of traditional "monitoring only for data collection, events only for passive handling, and monitoring disconnected from ITSM processes," deeply integrating modern service operation practices such as observability, automated alarms, and AI driven event analysis The core focus is on the end-to-end operational capability of handling the entire lifecycle of IT services, rather than simply monitoring tool operations or isolated event handling. The core positioning of ITIL 4 Practitioner Monitoring and Event Management is "standardized operational capability verification for proactive monitoring of the entire lifecycle of IT services and end-to-end linkage of events." This certification focuses entirely on service-oriented monitoring and event collaboration, without examining the development and configuration of underlying monitoring tools. ITIL4P-MEM Core Verification: Candidates are able to build a standardized monitoring system that adapts to business needs, convert monitoring data into actionable events, promote seamless linkage between monitoring and event configuration, and ultimately achieve the core goal of "actively preventing failures, minimizing event occurrence rates, and shortening event response cycles."   2. Why Earn Your ITIL 4 Practitioner Monitoring and Event Management Certification?  AXELOS's ITIL 4 certification is a universal standard in the global ITSM field. This certification is the only ITIL 4 intermediate certificate that focuses on monitoring and event linkage practical operation. It is different from practitioners who only know how to operate monitoring tools and do not understand process collaboration. It is the core standard for enterprises to screen talents who understand processes, can build, and can link. The certificate holder can apply ITIL 4 standardized methods to solve the four major pain points of fragmented enterprise monitoring, alarm proliferation, disconnection between monitoring and disposal, and purely passive response failures. The average event detection time is shortened by 40%-60%, the ineffective alarm rate is reduced, and the front-line team focuses on core event disposal, greatly improving service operation efficiency. The ITIL4P-MEM certification core emphasizes "active monitoring and early warning." The certificate holder can establish a standardized monitoring system and alarm rules, eliminate a large number of potential failures in the bud, reduce the occurrence of actual events, ensure the availability and continuity of IT services from the root, and reduce the economic losses caused by IT failures to the enterprise. ITIL4P-MEM deeply integrates observability SRE through modern practices such as cloud native monitoring and automated alarms, certificate holders can understand the service operation characteristics under digital transformation, and build a flexible, efficient, and intelligent "monitoring event" linkage system for enterprise digital transformation, avoiding business interruptions caused by insufficient service operation capabilities during the transformation process. MEM and IM are a perfect combination of "pre-warning" and "landing disposal" in the field of service operations. Dual certificate holders can master end-to-end capabilities from "monitoring and discovering problems" to "rapid event disposal," becoming composite talents in the field of enterprise service operations, and have significant competitive advantages in job recruitment and promotion.   3. Overview of the ITIL4P-MEM Certification The ITIL 4 Monitoring and Event Management Practitioner certification is a specialized intermediate certification in the ITIL 4 system that focuses on building service observability front-end and proactive operational capabilities. Its core lies in transforming the traditional passive alarm response into an actively designed monitoring system, intelligent event recognition, and predictive operational activity that achieves cross process automatic linkage. This certification uses over 75% of scenario analysis questions to deeply test your comprehensive decision-making ability in designing monitoring indicators, managing alert storms, and driving efficient event handling under complex architectures such as cloud native and microservices. The certification content strictly follows AXELOS's official practice guidelines, building a complete operational loop from perception to action. The core concepts and value modules of monitoring and event management have established their positioning in the ITIL framework and collaborated with practices such as event management. The foundation of certification is the establishment of a standardized monitoring system and data collection module, which requires you to design a full chain monitoring indicator system covering technology, application, and business layers from the perspective of business value. The core and focus of ITIL4P-MEM certification is the event recognition, grading, and linkage alarm handling module, which deeply examines how to transform monitoring data into actionable events, and ensures seamless connection between information flow and handling flow through scientific alarm convergence, upgrading, and cross team automated notification rules, directly driving the ITIL event management process. The integration module of monitoring and event management with modern practices and tools integrates methodology with modern operational concepts and mainstream monitoring tool stacks. Finally, the performance evaluation, review, and continuous improvement module guides you to establish a data-driven measurement system, upgrading operational activities from "firefighting" to "fire prevention" and "optimization."   4. What are the requirements to be an ITIL4P-MEM certification holder? (1) Qualification prerequisites: The prerequisite for applying for ITIL4P-MEM certification is that you need to hold a valid ITIL 4 Foundation certification. And you also need to complete the official training courses of AXELOS authorized ATO institutions. Without official training certificates, you cannot complete the exam registration. We recommend that you have six months to two years of experience in IT service operations, monitoring operations, and related work, and be familiar with real IT monitoring and disposal scenarios. Having knowledge of basic monitoring tools and ITSM tools, those who have experience with SLI/Silo/SLA are preferred. It is best to have a basic understanding of cloud native, microservices, and DevOps/SRE to better comprehend the modern practice integration scenarios used in exams.  (2) Training and examinations: ITIL4P-MEM has 20 single-choice questions, including 14-16 practical situation analysis questions and a few concept matching multiple-choice questions. The exam duration for native English speakers is 30 minutes; non-native English speaking candidates can apply for an extension of 75 minutes. The maximum score is 20 points, with a passing score of 13 points or above. The score is globally standardized and there is no fixed pass rate. The exam fee is approximately $200-250.  (3) Qualification maintenance: The ITIL4P-MEM certificate is valid for 3 years, and the renewal requirement is that you must complete 22 AXELOS recognized CPD credits or obtain ITIL 4 advanced certification before the certificate expires, which can be automatically renewed.   5. Comparable Certifications to ITIL 4 Practitioner Monitoring and Event Management Certification ITIL 4 Specialist: Monitor, Support and Fulfil (MSF) ITIL 4 Practitioner: Incident Management (ITIL4P-IM) ServiceNow Certified Implementation Specialist – Event Management (CIS-EM) SRE Foundation Certification (CSREF)    
  • 393
    SPOTO 2
    2026-01-29 10:35
    Table of Contents1. The salary of the certificate holder far exceeds the industry average level2. Hard threshold for core network positions in top European and American companies3. Skills highly aligned with the essential needs of the enterprise4. The core springboard from technical experts to management positions5. Global network field "hard currency" certification6. Unlock opportunities for collaboration with high-end projects7. In 2026, the shortage of high-end network talents in Europe and America continues to widen, and CCIE certificate holders are in a state of "supply shortage"8. Master the core problem-solving ability for complex network faults9. Paving the way for long-term career development10. Long-term value-added certification with low renewal costs CCIE, as the expert level peak certification of Cisco's certification system, is not only the identity identifier for high-end network talents in Europe and America, but also the core lever for joining the core network teams of top European and American enterprises and achieving high career advancement in the context of digital infrastructure upgrading and cloud network integration becoming the core architecture of enterprise networks and the explosive demand for cross-border digital networking in the European and American markets in 2026. So let's talk about whether there is still value in obtaining CCIE certification in 2026, and what are the benefits of obtaining CCIE certification: 1. The salary of the certificate holder far exceeds the industry average level According to data from the European and American labor markets in 2026, CCIE holders earn salaries 30%-50% higher than CCNP holders with equivalent experience in positions such as network architects, cloud network integration experts, and enterprise level network operation and maintenance directors, and over 60% higher than unlicensed high-end technical personnel. In core cities such as Silicon Valley and New York in the United States, London and Munich in Europe, CCIE holders generally earn an entry-level annual salary of over $120000. In high paying industries such as technology and finance, senior CCIE holders can earn an annual salary of over $250000, and companies will provide additional benefits such as project bonuses and technology subsidies, which is a direct endorsement of the high salaries in the European and American network fields. 2. Hard threshold for core network positions in top European and American companies By 2026, over 95% of Fortune 500 companies, Cisco Platinum Partners, Silicon Valley tech giants, and European multinational corporations in Europe and America will list CCIE as a necessary requirement for network architects and cloud network integration implementation experts; even for enterprise level network operation and maintenance management positions, CCIE is given priority as a core indicator for recruitment. In the European and American markets, CCIE is the only recognized standard for measuring the ability to independently design, build, and troubleshoot enterprise level core networks, and unlicensed individuals are generally unable to enter the core network technology teams of European and American companies. 3. Skills highly aligned with the essential needs of the enterprise In 2026, Cisco has completed a new iteration of the CCIE syllabus, completely eliminating outdated traditional network technologies and deeply integrating the current core network requirements of European and American enterprises. Including cloud network integration architecture design, zero trust network landing, SDN/SD-WAN cross-border networking, edge computing and industry 4.0 network integration, network security compliance, etc. The process of preparing for CCIE is to master the high-end network technology that is most urgently needed by European and American enterprises in 2026. Holding a certificate means having the practical ability to implement core network projects of European and American enterprises, without the need for additional adaptation to enterprise technical requirements. 4. The core springboard from technical experts to management positions In 2026, European and American companies generally believe that CCIE certification holders not only possess top-notch technical and practical abilities, but also have systematic enterprise level network design thinking, which is the core requirement for network management positions. Even when transitioning from a technical position to a project management position, CCIE's endorsement can provide an absolute advantage in salary grading and project resource allocation. 5. Global network field "hard currency" certification CCIE is a globally recognized network expert level certification with the highest recognition in all European and American countries, without the need for additional local competency certification. In 2026, whether you want to move from Silicon Valley in the United States to Berlin and Amsterdam in Europe, or enter the internet market of Commonwealth countries such as Canada and Australia from London, CCIE can become the "universal language" for resumes. 6. Unlock opportunities for collaboration with high-end projects After obtaining CCIE certification, one can become an official certified expert member of Cisco Europe and America, directly joining the Cisco Europe and America local talent pool. Cisco will recommend the holder to its gold medal partners. At the same time, you can participate in Cisco's high-end technology summits and industry exchange conferences held in Europe and America for free, and get to know high-end networks such as network architects and enterprise CTOs in Silicon Valley and Europe. These networks are the core resources for obtaining high-end project positions and freelance cooperation opportunities in the European and American markets. 7. In 2026, the shortage of high-end network talents in Europe and America continues to widen, and CCIE certificate holders are in a state of "supply shortage" In 2026, Europe and the United States are promoting a new round of digital infrastructure upgrades, leading to a surge in demand for expert level talents who can independently design and build enterprise level core networks. According to Cisco's European and American Industry Report, there will be an annual shortage of over 50000 high-end network talents at the CCIE level in Europe and America by 2026, and this gap is continuing to widen. Companies may even offer additional benefits such as remote work, flexible work arrangements, and immigration benefits to attract outstanding CCIE holders. 8. Master the core problem-solving ability for complex network faults In 2026, the network architecture of European and American enterprises has entered a complex integration stage, and the impact of network failures is extremely wide. Enterprises rely heavily on expert level talents who can quickly locate and solve core network failures, making them an "irreplaceable technical core" in enterprise network teams. 9. Paving the way for long-term career development In 2026, Cisco launched advanced specialized certifications in cloud network integration, network security, industrial networks, and other areas in the European and American markets, with CCIE being the only prerequisite for these specialized certifications. At the same time, CCIE can seamlessly integrate PgMP, ITIL 4 expert level and other certifications, achieving a dual capability upgrade of "technology + management." In addition, CCIE can also adapt to emerging tracks in the European and American markets, which will be in the blue ocean stage in 2026 with fast salary increases. CCIE holders can quickly enter and establish competitive advantages. 10. Long-term value-added certification with low renewal costs CCIE is not a "one-time certification," and renewal can be completed by completing the continuing education units required by Cisco. The channels for accumulating CEUs in the European and American markets are extremely rich, and most of the channels are free or low-cost. At the same time, CCIE's global universality can provide the strongest endorsement for future cross-border projects and overseas technical consulting work for European and American professionals. Conclusion: The additional advantages of taking the CCIE exam in the European and American markets in 2026 include numerous exam locations, flexible appointment scheduling, and abundant local CCIE preparation resources in Europe and America. So, what are you waiting for? Come and take a look at SPOTO's CCIE training camp, where there are abundant learning resources and a team of professional professors to help you pass the CCIE certification exam in one go!  
  • 404
    SPOTO 2
    2026-01-28 10:26
    Table of Contents1. Introduction to the ITIL 4 Practitioner Information Security Management (ITIL4P-ISM) certification2. Why Earn Your ITIL 4 Practitioner Information Security Management Certification? 3. Overview of the ITIL4P-ISM Certification4. What are the requirements to be an ITIL4P-ISM certification holder?5. Comparable Certifications to ITIL 4 Practitioner Information Security Management Certification ITIL 4P-ISM is a certification that verifies the practical ability to deeply integrate information security management requirements into the entire lifecycle of IT services. 1. Introduction to the ITIL 4 Practitioner Information Security Management (ITIL4P-ISM) certification ITIL 4 Practitioner Information Security Management (ITIL4P-ISM) is an ITIL 4 intermediate practical service management certification launched by AXELOS in the UK, which belongs to the core cross disciplinary practice certification of the ITIL 4 system. Different from specialized process certifications such as deployment management and event management, it focuses on deeply integrating information security management requirements into the practical implementation ability of the entire lifecycle of IT services. The core verification of candidates' professional abilities in embedding security control, balancing security protection and service delivery efficiency, and ensuring the core security attributes of IT services in the ITSM process is the authoritative cross-border practical certificate that connects IT service operation and information security management in the ITSM field. The core positioning of ITIL 4 Practitioner Information Security Management is "standardized operational capability verification of information security management in IT service scenarios." Unlike pure technical network security certification, this certification does not test the penetration testing ability of underlying security technology development, but focuses on the security integration and implementation throughout the ITSM process. Candidates are required to embed the core principles of information security into the entire process of IT service design, transformation, delivery, and support, achieving "security empowers services rather than hindering services." The core goal of ITIL4P-ISM is to ensure that validators can standardize and integrate security control requirements into all core practices of ITIL 4, including change empowerment, deployment management, event management, configuration management, etc., and identify and control security risks throughout the entire lifecycle of IT services. Simultaneously balancing the cost of security control with the efficiency of delivering business value, making security the fundamental guarantee for IT services to create business value.   2. Why Earn Your ITIL 4 Practitioner Information Security Management Certification?  AXELOS' ITIL 4 certification is a universal standard in the global ITSM field. This certification is the only ITIL 4 intermediate certificate that focuses on the practical integration of ITSM and information security. It is different from practitioners who only understand ITSM or pure security. It is the core standard for enterprises to screen talents who are "able to integrate and implement" when recruiting for cross-border positions such as DevSecOps and ITSM security management. The ITIL4P-ISM certification system teaches standardized integration methods for security requirements throughout the entire ITSM process, helping certificate holders overcome the three major pain points of "poor communication between security teams and IT service teams, rigid security control affecting service efficiency, and security blind spots in IT service processes" in enterprises, and achieving the coordinated development of security and services. ITIL4P-ISM deeply integrates modern practices such as DevSecOps, zero trust, and cloud native security. Holders can understand the characteristics of IT service security control under digital transformation, build a secure and efficient IT service delivery system for enterprise digital transformation, and avoid security incidents caused by lack of security control during the transformation process. The certificate holder is able to grasp the principle of "risk controllable" security control, design appropriate security control strategies for IT services of different values, avoid the decrease in service delivery efficiency caused by "excessive security," and ensure that IT service security control complies with global mainstream compliance standards such as ISO 27001, GDPR, PCI DSS, etc., helping enterprises avoid compliance risks. In the current digital transformation of enterprises, DevSecOps and ITSM security management are scarce cross-border positions. This certification fills the capability gap between pure ITSM practitioners and pure information security practitioners, and provides candidates with a clear cross-border career development path, significantly improving their professional competitiveness and salary levels.   3. Overview of the ITIL4P-ISM Certification The ITIL 4 Information Security Management Practitioner certification is an intermediate specialized certification in the ITIL 4 system that focuses on effectively integrating information security into service management and daily operations.The core goal of ITIL4P-ISM is to bridge the gap between IT service management and information security, cultivate your ability to translate security policies into executable and measurable control measures in ITSM processes, and ensure that security becomes an enabler of business agility rather than a hindrance. This certification uses over 70% of scenario analysis questions to thoroughly examine risk identification, decision-making, and cross team collaboration abilities in real ITSM scenarios. The certification content strictly follows the official AXELOS practice guide and has built a complete practical framework from concept to measurement. The core concepts and value modules of information security management establish the connotation of principles such as CIA in the context of service, and clarify its boundary with pure technical security. The IT service lifecycle security risk assessment and control module provides a methodology for assessing service risks and selecting control measures. The top priority of certification is the integration and implementation module of information security in the entire ITSM process. It requires you to be proficient in how to embed security control into ITIL core processes such as design conversion, delivery support, and service requests, and achieve security "left shift" and blind spot management. The integration module of information security management with modern practices and technologies expands the scope to DevSecOps, cloud native, zero trust, and data governance, ensuring the modernization of methodology. Finally, the performance evaluation, compliance, and continuous improvement modules guide you in establishing quantitative indicators and continuous optimization mechanisms.   4. What are the requirements to be an ITIL4P-ISM certification holder? (1) Qualification prerequisites: The prerequisite for applying for ITIL4P-ISM is that you need to hold a valid ITIL 4 Foundation certification and complete the official training courses of AXELOS authorized ATO institutions. Without an official training certificate, you cannot complete the exam registration. We recommend that you have 1-2 years of ITSM or information security related work experience, familiar with the basic ITSM processes or information security control requirements of enterprises; understand the fundamental concepts of DevSecOps, cloud security, and data security.  (2) Training and examinations: The ITIL4P-ISM exam has 20 Single choice question questions, including 14-16 practical situation analysis questions and a few concept matching multiple-choice questions. The exam duration for native English speakers is 30 minutes; Non native English speaking candidates can apply for an extension of 75 minutes. The maximum score is 20 points, with a passing score of 13 points or above. The score is globally standardized and there is no fixed pass rate. The exam fee is approximately $200-250, with slight fluctuations among different institutions, including exam fees and electronic certificate fees.  (3) Qualification maintenance: The ITIL4P-ISM certificate is valid for 3 years, and you need to complete 22 AXELOS accredited CPD credits or take the ITIL 4 Advanced Certification for automatic renewal before the certificate expires.   5. Comparable Certifications to ITIL 4 Practitioner Information Security Management Certification ITIL 4 Practitioner: Release Management (ITIL4P-RM) ITIL 4 Practitioner: Change Enablement (ITIL4P-CE) Microsoft Certified: Azure DevOps Engineer Expert (AZ-400)  
  • 401
    SPOTO 2
    2026-01-28 10:22
    Table of Contents1. Introduction to the ITIL 4 Practitioner IT Asset Management (ITIL4P-ITAM) certification2. Why Earn Your ITIL 4 Practitioner IT Asset Management Certification?3. Overview of the ITIL4P-ITAM Certification4. What are the requirements to be an ITIL4P-ITAM certification holder?5. Comparable Certifications to ITIL 4 Practitioner IT Asset Management Certification ITIL4P-ITAM is an asset lifecycle management certification that verifies your practical ability to standardize and manage IT assets and integrate them with core ITSM processes. 1. Introduction to the ITIL 4 Practitioner IT Asset Management (ITIL4P-ITAM) certification ITIL 4 Practitioner IT Asset Management (ITIL4P-ITAM) is an ITIL 4 intermediate practical service management certification launched by AXELOS in the UK. It belongs to the ITIL 4 core practice module group and is an important component of the five core practical certifications in this module group.The core positioning of ITIL 4 Practitioner IT Asset Management is "standardized operational capability verification of IT asset management throughout the entire lifecycle of IT services." Different from ITIL 4 Foundation's basic understanding of asset concepts and from pure financial or administrative fixed asset management, this certification focuses entirely on service-oriented IT asset management, without examining the manual operation of pure asset inventory. The core validation candidate embeds IT asset management into the entire process of IT service design, transformation, delivery, and support, achieving the practical ability of asset control, efficiency, cost, and compliance. The core goal of ITIL4P-ITAM is to ensure that validators can address the core pain points of the enterprise, avoid problems such as chaotic IT asset management, low utilization, and disconnection between assets and service processes. Through standardized IT asset lifecycle management, we balance the rigor of asset control with the flexibility of IT service delivery, making IT assets the fundamental support for creating business value through IT services, rather than a management burden.   2. Why Earn Your ITIL 4 Practitioner IT Asset Management Certification? AXELOS' ITIL 4 certification is a universal standard in the global ITSM field. This certification is the core standard for companies to select talents who understand processes, can collaborate, and can control IT asset management positions. The certificate holder can apply ITIL 4 standardized asset lifecycle management methods to solve problems such as chaotic asset control, low utilization, software license violations, and cloud resource waste in enterprises, helping enterprises improve IT asset utilization by 30%-50%, reduce the total cost of IT asset ownership, and avoid economic losses caused by software audits and compliance supervision. The ITIL4P-ITAM certification system teaches collaborative methods for IT asset management, change, deployment, configuration, events, and other ITSM core processes, bridging the data silos between asset libraries and CMDBs, making asset management data an important basis for ITSM process decision-making, and promoting the upgrade of enterprises from "single process standardization" to "full ITSM process collaboration." ITIL4P-ITAM certification deeply integrates modern concepts such as cloud native asset management and digital asset control. Holders can understand the characteristics of asset control under hybrid IT and cloud native architecture, and build a flexible, efficient, and compliant IT asset management system for enterprise digital transformation, avoiding cost waste and compliance risks caused by lack of asset control during the transformation process. ITIL4P-ITAM is an important component of the PIC module group. By integrating the 5 certifications of the same module group, one can directly obtain the PIC Specialist comprehensive certification, paving the way for obtaining the ITIL 4 MP advanced certification and achieving a career transition from "IT asset practitioner" to "ITSM management talent." The certificate holder can provide accurate asset dimension data support for enterprise IT budget formulation, asset procurement planning, and digital transformation strategy through standardized asset data collection and analysis, making IT asset investment more in line with business needs and improving the return on investment of IT assets.   3. Overview of the ITIL4P-ITAM Certification The ITIL 4 IT Asset Management Practitioner certification is a specialized intermediate certification in the ITIL 4 system that focuses on achieving refined and value based management of IT assets throughout their entire lifecycle. The core of ITIL4P-ITAM lies in transcending traditional "static inventory" and elevating asset management to a strategic activity that can optimize costs, ensure compliance, support service decisions, and create direct business value. This certification uses over 70% of scenario analysis questions to thoroughly test your practical decision-making abilities in asset management, cross process collaboration, and data-driven operations in complex environments such as cloud native and hybrid IT. The certification content strictly follows AXELOS's official practice guidelines, building a complete closed loop from asset identification to value realization. The core concepts and value modules of IT asset management clearly define modern asset types such as hardware, software, cloud resources, and data, and clarify the collaborative relationship with configuration management and financial management. The core of ITIL4P-ITAM certification is the practical module of IT asset lifecycle management, which requires you to master the complete process from planning, procurement, deployment, operation to retirement, especially the fine management of high-risk areas such as software license compliance and cloud cost control. The collaborative implementation module of ITAM and ITSM core processes is the key to reflecting their ITIL practice attributes. It deeply examines how to seamlessly integrate with processes such as change, configuration, events, and financial management, making asset data the cornerstone of service operation decisions. The integration module of ITAM with modern practices and tools ensures that the methodology adapts to the real-world environment of cloud native, hybrid architecture, and automation tools.   4. What are the requirements to be an ITIL4P-ITAM certification holder? (1) Qualification prerequisites: The prerequisite for applying for ITIL4P-ITAM certification is that you need to hold a valid ITIL 4 Foundation certification and complete the official training courses of AXELOS authorized ATO institutions. Without official training certificates, you cannot complete the exam registration. We recommend that you have 1-2 years of work experience in IT asset management, IT operations and maintenance, IT finance, and service configuration management. You should be familiar with the basic IT asset types or ITSM processes of enterprises, and preferably have a basic understanding of software license management, cloud cost control, and fixed asset management concepts  (2) Training and examinations: ITIL4P-ITAM has 20 Single choice question questions, including 14-16 practical situation analysis questions and a few multiple choice questions. The exam duration for native English speakers is 30 minutes; Non native English speaking candidates can apply for an extension of 75 minutes.The maximum score is 20 points, with a passing score of 13 points or above. The score is globally standardized and there is no fixed pass rate. The exam fee is approximately $200-250, with slight fluctuations among different institutions, including exam fees and electronic certificate fees.  (3) Qualification maintenance: The ITIL4P-ITAM certificate is valid for 3 years, and you need to complete 22 AXELOS accredited CPD credits or automatically renew the ITIL 4 Advanced Certification before the certificate expires.   5. Comparable Certifications to ITIL 4 Practitioner IT Asset Management Certification IAITAM Certified Software Asset Management Professional (CSAMP) IAITAM Certified Hardware Asset Management Professional (CHAMP) IAITAM Certified IT Asset Manager (CITAM)    
  • 394
    SPOTO 2
    2026-01-27 14:26
    Table of Contents1. Introduction to the ITIL 4 Practitioner Deployment Management (ITIL4P-DM) certification2. Why Earn Your ITIL 4 Practitioner Deployment Management Certification?3. Overview of the ITIL 4 Practitioner Deployment Management Certification4. What are the requirements to be an ITIL4P-DM certification holder?5. Comparable Certifications to ITIL 4 Practitioner Deployment Management Certification ITIL4P-DM is a certification that validates a candidate's ability to perform end-to-end deployments, collaborate across processes, and integrate with modern DevOps practices. 1. Introduction to the ITIL 4 Practitioner Deployment Management (ITIL4P-DM) certification ITIL 4 Practitioner Deployment Management (ITIL4P-DM) is an ITIL 4 intermediate practical service management certification launched by AXELOS in the UK. It belongs to the ITIL 4 core practice module group and, together with change empowerment, service configuration management, IT asset management, and release management, forms the five practical certifications of the PIC module group. The end-to-end deployment management and implementation capability of IT service product changes is the authoritative practical proof in the field of IT service management to verify how "designed service changes can be smoothly and efficiently implemented in the production environment." The core positioning of ITIL 4 Practitioner Deployment Management is "standardized practical capability verification for IT service deployment management," which is different from the basic theoretical cognition of ITIL 4 Foundation and the strategic planning capability of ITIL 4 Advanced Specialist/Manager certification. This certification focuses on frontline practical implementation and cross process collaboration throughout the deployment process, without purely testing theoretical memory, only verifying practical application capabilities. The core goal of ITIL4P-DM is to ensure that the certificate holder can smoothly deploy the IT service changes that have been designed and authorized through standardized end-to-end processes to the production environment, while minimizing business interruption and controlling deployment risks, and quickly allowing the business to enjoy the value of the changes. Simultaneously achieving seamless collaboration with ITIL 4 core practices such as change empowerment, service configuration management, and release management, as well as deep integration with DevOps, balancing "deployment efficiency" and "production stability."   2. Why Earn Your ITIL 4 Practitioner Deployment Management Certification? AXELOS ITIL 4 certification is the standard in the global ITSM field. This certification is the core standard for enterprises to select talents who "understand the process, be able to land, and be able to control" when recruiting and deploying management related posts. It is highly recognized in the financial, telecommunications, Internet, government and other industries. This certification deeply integrates standardized ITIL deployment processes with modern practices such as DevOps/CI/CD and automated deployment, resolving the core contradictions of "ITSM process rigidity affecting deployment efficiency" and "lack of risk control in rapid DevOps deployment" in enterprises. It is a key capability certification for enterprise DevOps transformation. The certificate holder is able to apply ITIL 4 standardized deployment process, develop comprehensive planning, rollback, and environmental management solutions, help enterprises improve deployment success rate by 30%-50%, reduce business interruption time caused by deployment errors, and lower IT service operation costs. This certification is an important component of the PIC module group. After collecting all 5 certifications of the same module group, one can directly obtain the PIC Specialist comprehensive certification, paving the way for obtaining the ITIL 4 MP advanced certification and achieving a career transition from "practical engineer" to "ITSM management talent." The core of enterprise digital transformation is "rapid iteration and value delivery of IT products," and deployment management is the last link in value implementation. The standardization and automation deployment capabilities of certificate holders can support the rapid iteration needs of enterprises and become the core drivers of digital transformation.   3. Overview of the ITIL 4 Practitioner Deployment Management Certification Unlike basic concepts, the core of this certification lies in practical decision-making and process execution. Over 60% of its scenario analysis questions aim to simulate real deployment scenarios in enterprises, testing your professional abilities in planning, risk management, and cross team collaboration under pressure. This certification strictly follows the AXELOS official practice guide and has built a complete knowledge system from strategy to optimization. The core concept and value module of deployment management establish its positioning in the ITIL service value chain, and clarify its collaborative relationship with release and change management. The core of authentication is the end-to-end deployment management process and activity module, which requires you to be proficient in the complete loop from deployment planning, environment preparation, implementation, business verification to failure rollback, especially in risk identification and rollback strategy formulation. The core role of deployment management and the cross team collaboration module clarify the responsibility framework required to break down the barriers between development and operations. The integration module of deployment management and modern practices is key, and in-depth examination of how to seamlessly integrate ITIL principles with modern methods such as DevOps CI/CD pipeline, containerization, cloud native, and agile iteration to achieve secure and efficient automated deployment. Finally, the performance evaluation and continuous improvement module of deployment management guides you to establish a data-driven measurement system, shifting deployment practices from passive execution to active optimization.   4. What are the requirements to be an ITIL4P-DM certification holder? (1) Qualification prerequisites: The prerequisite for applying for ITIL4P-DM is that you need to hold a valid ITIL 4 Foundation certification and also complete the official training courses of AXELOS authorized ATO institutions. Without an official training certificate, you cannot complete the application and there is no self-study application channel. We recommend that you have: 1-2 years of work experience in IT service delivery, deployment, operations, or DevOps, familiar with basic tasks such as IT service release and environment management Familiar with enterprise ITSM processes, able to better understand cross process collaboration scenarios in exams.  (2) Training and examinations: ITIL4P-DM has 20 Single choice question questions, including 10-12 practical situation analysis questions and a few concept matching questions. The exam duration for native English speakers is 30 minutes; Non native English speaking candidates can apply for an extension of 75 minutes. The maximum score is 20 points, with a passing score of 13 points or above. The score is globally standardized and there is no fixed pass rate. The exam fee is approximately $200-250, with slight fluctuations among different institutions, including exam fees and electronic certificate fees.  (3) Qualification maintenance: The ITIL4P-DM certificate is valid for 3 years, and the renewal requirement is that you must complete 22 AXELOS recognized CPD credits or obtain ITIL 4 advanced certification before the expiration date, which can be automatically renewed.   5. Comparable Certifications to ITIL 4 Practitioner Deployment Management Certification ITIL 4 Practitioner: Release Management (ITIL4P-RM) ITIL 4 Practitioner: Change Enablement (ITIL4P-CE) ITIL 4 Specialist: Plan, Implement and Control (PIC)  
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    Table of Contents1. Introduction to the ITIL 4 Practitioner Incident Management (ITIL4P-IM) certification2. Why Earn Your ITIL 4 Practitioner Incident Management Certification? 3. Overview of the ITIL 4 Practitioner Incident Management Certification4. What are the requirements to be an ITIL4P-IM certification holder?5. Comparable Certifications to ITIL 4 Practitioner Incident Management Certification ITIL4P-IM is a certification that validates a candidate's ability to handle IT incidents end-to-end, collaborate across processes, and integrate modern practices. 1. Introduction to the ITIL 4 Practitioner Incident Management (ITIL4P-IM) certification ITIL 4 Practitioner Incident Management (ITIL4P-IM) is an ITIL 4 intermediate practical certification exam launched by AXELOS in the UK, focusing on the implementation of ITIL 4 core event management practices, and is also the fundamental core practical certification for the service operations sector in the ITSM field. The ITIL4P-IM certification core verifies the standardized practical ability of candidates to handle IT service events end-to-end throughout the entire lifecycle of IT services, that is, the professional ability to quickly identify, respond, diagnose, and solve IT service interruption failures, or temporarily avoid service problems, minimize business impact, and quickly restore service availability. It is also an authoritative qualification for frontline practical positions such as service desk and IT operations to advance from "experience based fault handling" to "standardized and process based event management." The ITIL 4 version of event management integrates modern practices such as DevOps, site reliability engineering, and automated monitoring based on V3, breaking the limitations of traditional "passive troubleshooting and manual troubleshooting." It emphasizes the event management concept of "automated response, hierarchical disposal, data-driven, and cross team collaboration" and clarifies the collaborative boundaries with problem management, change management, and configuration management, extending event handling from "single fault recovery" to "reducing the recurrence of similar events." The core positioning of ITIL 4 Practitioner Incident Management is "standardized practical capability verification of IT service incident management." As the core basic practical certification in the ITIL 4 service operation field, it is different from the theoretical cognition in the Foundation stage and the strategic planning of advanced certification. The exam focuses on the practical implementation and business value guarantee of frontline event handling throughout the process, and solves the core pain points of enterprises.   2. Why Earn Your ITIL 4 Practitioner Incident Management Certification?  AXELOS' ITIL 4 certification is a universal standard in the global ITSM field, and it is the only ITIL 4 intermediate certificate that focuses on practical event management. Different from practitioners who only understand ITIL theory or rely on experience to troubleshoot, it is the core standard for companies to select talents who understand processes, are practical, and can control business impact when recruiting for event management positions. During the preparation and certification process, you will systematically master the end-to-end process and core tools of ITIL 4 event management, get rid of the misconception of "troubleshooting based on experience, no standard processes, and no traceability records," and be able to quickly develop an event priority matrix that is suitable for the enterprise, improve the first-time resolution rate of events and SLA achievement rate, and usually reduce the team's average fault recovery time by 30%-40%. The core of this certification emphasizes that "the priority of event handling is determined by the impact of the business." The certificate holder can handle faults from a business perspective, rather than simply focusing on technical difficulties. At the same time, a real-time synchronization mechanism for event progress is established to significantly reduce the impact of faults on the business and improve the satisfaction of business departments with the IT team. The certificate holder is able to clearly define the collaborative boundaries between event management, problem management, and change management, identify clues for problem management from high-frequency events, implement fault resolution plans through change management, and achieve a transition from "passive troubleshooting" to "active prevention," significantly reducing the recurrence rate of similar events.   3. Overview of the ITIL 4 Practitioner Incident Management Certification The ITIL 4 Incident Management Practitioner certification is a specialized intermediate certification in the ITIL 4 system that focuses highly on frontline fault recovery and business impact control. The core value of ITIL 4 Incident Management Practitioner is to systematically train service desks or operations teams from passive response "firefighting teams" to professional teams that can efficiently and professionally handle various IT service interruptions and continuously optimize recovery processes. The biggest feature of this certification is its strong emphasis on practical application, with over 70% of its scenario analysis questions aimed at simulating complex scenarios of frontline event handling, testing your on-site judgment and standard process application abilities. This certification strictly follows the AXELOS official practice guide, and begins with the core concepts and value modules of event management. Its primary task is to accurately distinguish events from issues, changes, and other concepts. The classification, grading, and prioritization module of events is the cornerstone of efficient response, requiring you to be able to develop a scientific priority matrix and major event determination criteria based on business impact. The end-to-end process and core practical module of event management are the soul of authentication, deeply examining every step from event recording, diagnosis, upgrade, resolution to verification closure, with a focus on the application of temporary solutions and cross team collaboration. The integration module of roles, collaboration, and modern practices tests how you can integrate event management in modern practices such as DevOps/SRE and effectively utilize tools. Finally, the performance evaluation and continuous improvement module guides you to establish a data-driven measurement system and drive the transition from "firefighting" to "fire prevention."   4. What are the requirements to be an ITIL4P-IM certification holder? (1) Qualification prerequisites: The prerequisite for applying for ITIL4P-IM certification is that you need to hold a valid ITIL 4 Foundation certification and also complete the official training courses of AXELOS authorized ATO institutions. Without an official training certificate, you cannot complete the application and there is no self-study application channel. We recommend that you have: Six months to two years of experience in IT service operations and be familiar with real IT incident handling scenarios Understand the use of basic ITSM tools and monitoring tools, with priority given to those who have experience in event grading and upgrade processes Have a basic understanding of DevOps, SRE, and automated operations, and can better comprehend the modern practice integration scenario questions in the exam.  (2) Training and examinations: ITIL4P-IM consists of 20 Single choice question questions, 14-16 practical situation analysis questions, and a small number of negative concept multiple-choice questions. The exam duration for native English speakers is 30 minutes; non-native English speaking candidates can apply for an extension of 75 minutes. The maximum score is 20 points, with a passing score of 13 points or above. The score is globally standardized and there is no fixed pass rate. The exam fee is approximately $200-250, with slight fluctuations among different institutions, including exam fees and electronic certificate fees.  (3) Qualification maintenance: The ITIL4P-IM certificate is valid for 3 years, and the renewal requirement is that you must complete 22 AXELOS recognized CPD credits or obtain ITIL 4 advanced certification before the expiration date, which can be automatically renewed.   5. Comparable Certifications to ITIL 4 Practitioner Incident Management Certification ITIL 4 Practitioner: Problem Management (ITIL4P-PM) ITIL 4 Practitioner: Service Desk (ITIL4P-SD) ITIL 4 Practitioner: Monitoring and Event Management (ITIL4P-MEM)    
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    Table of Contents1. The industry gold standard in project management in the United States, with no official endorsement from PMI2. The salary of project management positions is significantly higher, and the competitiveness of certified personnel far exceeds that of unlicensed personnel3. Adapt to the urgent needs of AI+ digital projects in the United States in 2026, and align the exam syllabus with the latest industry trends4. Hard recruitment indicators for American companies are highly recognized by both Fortune 500 and small and medium-sized enterprises5. A cross industry universal competency certificate that adapts to the cross disciplinary/career transition needs of the US workplace6. Connect with local PMI resources in the United States, unlock exclusive job search and networking opportunities7. Strengthen systematic project management skills and bid farewell to scattered work experience8. The basic threshold for promotion in project management in the US workplace is difficult to enter the core promotion channel without a certificate9. Adapt to the trend of remote project collaboration in the United States and fit the actual work scenario10. The certification is long-term and highly value-added, suitable for the long-term career development of the American workplace PMP is launched by PMI in the United States and is an authoritative certification in the field of global project management. It is also a golden certificate for project management talents in the domestic workplace in the United States. In 2026, the deepening of digital transformation in the United States, the large-scale implementation of AI projects, and distributed collaboration will become the norm in the workplace. Coupled with the increasing demand for standardized project management in various industries, the value of PMP has not been diluted, but has become the core lever for American professionals to enter the project management track and achieve career advancement. The following are the top 10 core reasons for obtaining PMP in 2026, which are in line with the actual needs of employment, promotion, and cross industry development in the United States: 1. The industry gold standard in project management in the United States, with no official endorsement from PMI PMP is a certification system developed by the authoritative American organization PMI, which fully conforms to the project management processes and standards of American enterprises. It is recognized as a core endorsement of project management capabilities in the American workplace by 2026. Compared to other niche project management certifications, PMP has an absolute leading position in recognition and credibility in the United States, becoming the primary reference indicator for American companies to judge job seekers' project management abilities.   2. The salary of project management positions is significantly higher, and the competitiveness of certified personnel far exceeds that of unlicensed personnel According to the 2026 US labor market data, among various project management related positions, PMP certificate holders earn 15%-40% more than unlicensed individuals with equivalent work experience. In high paying industries such as technology, finance, healthcare, and high-end manufacturing, this premium ratio will further increase.  PMP is widely regarded by American companies as an important reference for salary grading and performance evaluation, and holding a certificate directly becomes a bargaining chip for salary increases in the workplace.   3. Adapt to the urgent needs of AI+ digital projects in the United States in 2026, and align the exam syllabus with the latest industry trends The PMP exam outline for PMI in 2026 has completed a new round of iteration, removing outdated single process management content and adding core content such as AI project management foundation, digital project landing methodology, agile and waterfall mixed management mode, fully meeting the landing needs of AI projects and digital transformation projects in industries such as technology, e-commerce, and fintech in the United States.    4. Hard recruitment indicators for American companies are highly recognized by both Fortune 500 and small and medium-sized enterprises By 2026, over 90% of Fortune 500 companies in the United States will prioritize PMP as a project manager, project coordinator, and product delivery position. Silicon Valley technology companies, Wall Street financial institutions, and healthcare groups will also consider PMP as the "entry threshold" for core project positions. Even for small and medium-sized enterprises in the United States, standardized project management can reduce project failure rates and gradually include PMP in recruitment requirements, making it difficult for unlicensed individuals to enter core project teams.   5. A cross industry universal competency certificate that adapts to the cross disciplinary/career transition needs of the US workplace The core methodology of PMP is not limited to a single industry. In the US market by 2026, PMP certification will be recognized in all fields that require project implementation, including technology, finance, manufacturing, healthcare, e-commerce, real estate, and non-profit organizations.   6. Connect with local PMI resources in the United States, unlock exclusive job search and networking opportunities After obtaining PMP certification, you can join PMI branches across the United States and have access to PMI's official talent pool in the United States, directly matching the recruitment needs of enterprise project management positions. At the same time, it is possible to participate in PMI's offline industry exchange meetings, meet project management practitioners from different fields such as Silicon Valley and Wall Street, and accumulate industry connections in the American workplace. These networking resources are an important help for job hunting and promotion in the American workplace.   7. Strengthen systematic project management skills and bid farewell to scattered work experience The core requirements for project management in American companies are "standardization, replicability, and low risk," while the project experience of most professionals is often scattered and lacks a systematic approach. The PMP preparation process in 2026 can help learners build a complete knowledge system from project initiation, planning, execution to monitoring and closure, master the three mainstream management methods of agile, hybrid, and waterfall in the American workplace, and transform scattered experience into practical and systematic abilities, adapting to the project management process requirements of American enterprises.   8. The basic threshold for promotion in project management in the US workplace is difficult to enter the core promotion channel without a certificate In the career advancement system of American companies in 2026, PMP is the basic threshold for almost all promotion nodes, from junior project coordinators to project managers, project portfolio managers, project directors, and enterprise level project management leaders. Even with years of project work experience, it is difficult to enter the core management promotion channel of American companies without PMP certification, and this rule is particularly evident in large enterprises.   9. Adapt to the trend of remote project collaboration in the United States and fit the actual work scenario By 2026, the proportion of remote projects in the US workplace had exceeded 60%, with cross time zone collaboration, remote team management, and online project delivery becoming the norm. Obtaining the PMP exam can directly master these essential skills and solve the core pain points of remote project management.   10. The certification is long-term and highly value-added, suitable for the long-term career development of the American workplace PMP is not a one-time certification, and renewal can be completed by completing the Professional Development Unit (PDU) required by PMI. There are abundant channels for accumulating PDUs in the United States. In 2026, PMI also launched a specialized certification pathway for PMP holders in the United States, allowing them to seamlessly transition to higher-level certifications after obtaining PMP certification, paving the way for long-term career development. Summary: The PMP application process is in line with American workplace habits and can be completed online throughout the entire process. Pearson VUE test centers are located in major cities in the United States, providing flexible exam times; At the same time, there are abundant PMP learning resources in the United States, so even if you enter the project management track with zero foundation, you can quickly find a suitable learning path.  
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    Table of Contents1. Consolidate the core foundation of mainstream network capabilities in 2026 and bid farewell to fragmented self-learning2. In the deep water area of enterprise digital transformation, the gap for entry-level talents in the network continues to widen3. Core indicators of salary premium for entry-level web worker positions4. The only cornerstone of Cisco's certification system, paving the way for advanced certification (CCNP/CCIE)5. The hard target for enterprise recruitment is that most internet worker positions explicitly prioritize holding CCNA6. Global industry endorsement, no barriers to cross regional employment7. Adapt to the emerging career track of 2026, expand career boundaries rather than being limited to traditional web workers8. The cost of trial and error in employment for fresh graduates, quickly locking in career direction9. Master the core ability of enterprise network troubleshooting and become an "irreplaceable" in the workplace10. The certification content is continuously iterated and updated, and the 2026 version of the exam syllabus has no "outdated knowledge," and the skills are effective for a long time As a classic entry-level certification in the field of networking, CCNA's value has not decreased due to technological iteration in the industry background of digital transformation in the deep water area and cloud network integration becoming standard in 2026. Instead, its content continues to conform to mainstream trends, becoming a professional stepping stone and basic ability endorsement for networking talents. Here are the top 10 core reasons for taking the CCNA exam in 2026, taking into account three dimensions: entry-level employment, skill enhancement, and career planning: 1. Consolidate the core foundation of mainstream network capabilities in 2026 and bid farewell to fragmented self-learning The CCNA certification content for 2026 has been fully upgraded, no longer limited to traditional routing and switching, but deeply integrated with cloud network integration SD-WAN、Zero trust networks, IoT infrastructure networking, and other essential technologies that are currently needed by enterprises are fully aligned with practical work scenarios in the exam syllabus. By systematically preparing for exams, one can quickly establish a complete knowledge system from "network underlying principles" to "emerging technology landing," which is far more practical than fragmented self-study content. It is the best path for beginners with zero foundation to enter the network industry.   2. In the deep water area of enterprise digital transformation, the gap for entry-level talents in the network continues to widen In 2026, the digital and intelligent transformation of various industries will enter the implementation stage. From enterprise office networking to industrial Internet edge networking, basic network engineers will be required to implement the implementation. According to industry data, there is an annual gap of over 200000 entry-level network engineers, and CCNA, as the most recognizable entry-level certification, is the core competency credential that matches this gap.   3. Core indicators of salary premium for entry-level web worker positions The salary data of the recruitment market in 2026 shows that the average monthly salary of certified CCNA holders is 10%-30% higher than that of unlicensed holders, and some companies directly use certification as the basic salary grading standard. Even for part-time networking and network maintenance work, CCNA can be an important basis for quotation.   4. The only cornerstone of Cisco's certification system, paving the way for advanced certification (CCNP/CCIE) As a leading brand in global network equipment and solutions, Cisco's certification system (CCNA → CCNP → CCIE) will remain the most valuable high-level certification system in the network industry in 2026. To obtain specialized certifications in CCNP, CCIE, or Cisco Cloud Network Integration and Security, CCNA is the only prerequisite. And the cost and difficulty of applying for Cisco Advanced Certification in 2026 have increased. Taking CCNA as a foundation can significantly reduce the time and financial costs of subsequent preparation.   5. The hard target for enterprise recruitment is that most internet worker positions explicitly prioritize holding CCNA In 2026, for positions such as network engineer, network operation and maintenance engineer, and system integration engineer on major recruitment platforms, over 70% of enterprises will prioritize "holding a CCNA certificate" as a prerequisite for employment, and 30% of small and medium-sized enterprises will directly make it a necessary requirement. Especially for system integrators and Cisco partner companies, CCNA is a basic requirement for entry, and unlicensed individuals are basically unable to enter such core network enterprises.   6. Global industry endorsement, no barriers to cross regional employment CCNA certification is a globally recognized entry credential for the internet industry, and remains the core certification for entry-level internet workers in mature regions such as Europe, America, Southeast Asia, and the Middle East. In 2026, whether you want to find employment across cities or work abroad in network operations and system integration, CCNA can become the "universal language" for resumes without the need for additional competency certification, which is much more recognized than domestic niche certifications.   7. Adapt to the emerging career track of 2026, expand career boundaries rather than being limited to traditional web workers CCNA in 2026 covers edge computing networking, IoT equipment interconnection, and cloud platform infrastructure networking. After obtaining the certificate, it can not only do traditional enterprise network operation and maintenance, but also cut into emerging tracks such as edge computing engineers, IoT operation and maintenance, and cloud network integration implementation. These tracks are in a period of rapid development in 2026, with low talent competition and fast salary increases, and CCNA can provide the most basic technical capabilities for entering these tracks.   8. The cost of trial and error in employment for fresh graduates, quickly locking in career direction For graduates with zero foundation and computer related majors, the job market in 2026 has increasingly high requirements for "pan technical positions," and network engineering is a track with moderate technical barriers, wide employment opportunities, and low trial and error costs. The CCNA exam preparation period is short and the application fee is low. The exam fee for 2026 is about $200. By obtaining certification, one can quickly master core skills and avoid blindly seeking employment in "pan technical positions," directly locking in the employment direction of the internet industry.   9. Master the core ability of enterprise network troubleshooting and become an "irreplaceable" in the workplace In 2026, the network architecture of enterprises will become more complex, and the impact of network failures will be greater. The focus of CCNA's preparation and examination is not only theoretical knowledge, but also practical troubleshooting, configuration and debugging. The certificate holder is able to independently solve 80% of the basic network failures in the enterprise, which is far more valued by the enterprise than employees who only understand theory. They are the "irreplaceable" in basic positions in the workplace.   10. The certification content is continuously iterated and updated, and the 2026 version of the exam syllabus has no "outdated knowledge," and the skills are effective for a long time Cisco will update the CCNA syllabus annually based on industry technology trends. The 2026 CCNA has eliminated outdated technologies such as traditional frame relay and ATM, and added new content such as zero trust network foundation, SD-WAN deployment, cloud gateway configuration, and network security compliance, fully meeting the current technological needs of enterprises. Unlike some entry-level certifications that have not been updated for many years, CCNA's knowledge and skills will not become outdated in the next 3-5 years. After passing the exam, it can not only cope with current employment, but also lay a long-term and effective foundation for subsequent skill improvement.   Summary: The additional advantages of applying for CCNA in 2026 are a short preparation period, averaging only 1-3 months, a simple application process, abundant learning resources, and the ability to quickly get started even with zero foundation. At the same time, Cisco provides official talent pool docking for CCNA holders, which can directly match the recruitment needs of Cisco partner companies and reduce information gaps in the job search process.  
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    Table of Contents1. Introduction to the ITIL 4 Practitioner Continual Improvement (ITIL4P-CI) certification2. Why Earn Your ITIL 4 Practitioner Continual Improvement Certification?3. Overview of the ITIL 4 Practitioner Continual Improvement Certification4. What are the requirements to be an ITIL4P-CI certification holder?5. Comparable Certifications to ITIL 4 Practitioner Continual Improvement Certification ITIL4P-CI is a certification that verifies the ability to continuously improve application processes, achieve cross-process integration, and enhance service value. 1. Introduction to the ITIL 4 Practitioner Continual Improvement (ITIL4P-CI) certification ITIL 4 Practitioner Continuous Improvement (ITIL4P-CI) is an ITIL 4 intermediate practical certification exam launched by AXELOS in the UK, focusing on the ITIL 4 core continuous improvement practice module. It is also the only certification in the ITIL 4 system that specifically verifies the ability to implement continuous improvement throughout the entire process. The core goal of ITIL 4 Practitioner Continuous Improvement is to verify that candidates will integrate the concept and methods of continuous improvement into the entire lifecycle of IT services. Through quantitative analysis, root cause positioning, and cross team promotion, they will achieve the professional ability to continuously enhance the value of IT services, optimize processes, and gradually improve resource utilization efficiency. It is the core advanced proof of IT service management from basic theory to practical implementation. The ITIL 4 Practitioner Continuous Improvement certification is an upgraded version of the ITIL V3 continuous improvement process, which integrates modern improvement methodologies such as PDCA, lean, agile, and DMAIC. It breaks the limitations of traditional "one-time improvement without follow-up tracking" and emphasizes the continuous improvement concept of "data-driven, full staff participation, closed-loop management, and value quantification. "It solves the core pain points of "continuous improvement in form, without implementation methods, and unable to quantify value" in enterprises, and is an authoritative proof of its ability to promote the maturity of enterprise IT service systems. The core positioning of ITIL 4 Practitioner Continuous Improvement is "standardized practical ability verification for continuous improvement of IT services." Unlike ITIL 4 Foundation, which only masters the basic theory of the "seven step process of continuous improvement," and also different from the strategic planning of high-level specialists/managers, this exam focuses on the implementation, cross process integration, and value quantification of continuous improvement throughout the entire process.   2. Why Earn Your ITIL 4 Practitioner Continual Improvement Certification? AXELOS's ITIL 4 certification is a universal standard in the global ITSM field, while ITIL4P-CI is currently the only practical certification that focuses on continuous improvement practice. Different from practitioners who only understand theory, this certification is the core standard for companies to select "practical, practical, and energetic" talents when recruiting for positions related to continuous improvement process optimization, significantly enhancing resume competitiveness. The certificate holder is able to establish a normalized continuous improvement system for the enterprise that is "data-driven, fully involved, and closed-loop management," integrating improvements into all IT service processes. This not only reduces IT operating costs, but also transforms the results of IT service improvements into tangible business value, achieving deep integration between IT and business. Continuous improvement is a core element of the ITIL 4 service value system and a key test point for ITIL 4 MP certification. Through ITIL4P-CI, the practical foundation of continuous improvement can be strengthened, paving the way for obtaining MP certification and achieving a career transition from "practical engineer" to "ITSM management talent." One of the core pain points of enterprise digital transformation is the rigidity of IT service processes that cannot adapt to the rapid iteration of business, and continuous improvement is the core method to solve this problem. Holders of certificates can promote the establishment of a normalized improvement system for enterprises, enabling IT services to continuously adapt to the needs of digital transformation, and become the core drivers and value guarantors of enterprise digital transformation. This certification not only teaches improvement methods for IT services, but also cultivates candidates' data-driven analytical skills, cross team driving abilities, and value quantification expression abilities. These abilities are universal core competencies for IT practitioners to advance to management positions and are applicable to all IT fields. Their professional value can be reused in the long run.   3. Overview of the ITIL 4 Practitioner Continual Improvement Certification The ITIL 4 Continuous Improvement Practitioner certification is a specialized intermediate certification within the ITIL 4 system that focuses on building and improving an organization's ability to "self-evolve." It goes beyond passive response to events or management processes and aims to systematically cultivate your full process leadership and execution abilities to proactively identify improvement opportunities, design improvement plans, quantify value, and drive organizational change. This certification strictly follows the AXELOS official practice guide and has built a complete framework from concept to action. Certification begins with the core concepts and value modules of continuous improvement, clarifying its core engine position in the ITIL service value system. The soul and core test point of ITIL 4 is the seven step continuous improvement process implementation module, which requires you to be able to skillfully apply the closed-loop process from "defining vision" to "solidifying results" in any real improvement scenario. The cross process integration module of continuous improvement with other ITIL practices tests your ability to break through service management silos, integrate improvement practices into specific workflows such as change, deployment, and event management, and collaborate with agile/DevOps methods. The Tools, Technology, and Quantitative Analysis module provides practical tools such as root cause analysis and value stream mapping, as well as the ability to translate IT improvements into business value language. Finally, the promotion, performance evaluation, and maturity enhancement modules hone your change management, performance evaluation, and risk management skills as an improvement leader. The core of this certification is to transform 'continuous improvement' from a slogan into a rigorous methodology that is executable, measurable, and embedded throughout the entire lifecycle of IT services.   4. What are the requirements to be an ITIL4P-CI certification holder? (1) Qualification prerequisites: The prerequisite for applying for ITIL4P-CI is that you need to hold a valid ITIL 4 Foundation certification. You need to complete the official training courses of AXELOS authorized ATO institutions. Without an official training certificate, you cannot complete the application and there is no self-study application channel. We recommend that you have 1-2 years of ITSM related work experience and be familiar with the actual operation of at least 1-2 core ITSM processes.Understand Agile DevOps、Lean and other modern management concepts, experience in process optimization and service quality evaluation is preferred for professionals who can better understand cross process integration scenarios in exams, possess basic data-driven analysis thinking, and understand KPI indicator design and data collection methods.  (2) Training and examinations: ITIL4P-CI has 20 Single choice question questions, including 12-15 practical situation analysis questions, and a few concept matching multiple-choice questions. The exam for native English speakers lasts for 30 minutes; non-native English speakers can apply for an extension of up to 75 minutes. The passing standard is a maximum score of 20 points, with 13 points or above being considered passing. It is globally standardized and has no fixed passing rate. (3) Qualification maintenance: The ITIL4P-CI certificate is valid for 3 years. You need to complete 22 AXELOS accredited CPD credits or take the ITIL 4 Advanced Certification for automatic renewal before the expiration date.   5. Comparable Certifications to ITIL 4 Practitioner Continual Improvement Certification ITIL 4 Specialist: Collaborate, Assure and Improve (CAI) ITIL 4 Specialist: Direct, Plan and Improve (DPI) Lean Six Sigma Green Belt (LSSGB) Lean Six Sigma Black Belt (LSSBB)