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ServiceNow CIS-HR Exam Questions and Answers 2024, ServiceNow Human Resources Implementer | SPOTO

The ServiceNow CIS-HR (Certified Implementation Specialist - Human Resources) Exam is designed for IT and HR professionals who want to validate their expertise in implementing ServiceNow HR solutions. This certification focuses on HR workflows, case management, employee self-service, and integrating HR services within the ServiceNow platform. The CIS-HR exam evaluates skills in configuring, implementing, and maintaining ServiceNow HR modules effectively. SPOTO offers comprehensive ServiceNow CIS-HR exam questions and answers for 2024, tailored to meet the latest exam objectives. These trusted resources include practical insights, real-world examples, and detailed explanations to help candidates gain confidence. With SPOTO’s expert Human Resources practice questions, you can effectively prepare for the exam and demonstrate your proficiency as a ServiceNow HR Implementer. Trust SPOTO to support your certification journey!

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Question #1
What are some of the benefits of having separate COE tables?(Choose two.)
A. Allows for an extra layer of security within the HR organization
B. Allows HR case agents to gather the right information based on the Service
C. Eliminates the need for an HR case agent
D. Eliminates the need to create database views
View answer
Correct Answer: A, B
Question #2
Your company has 2 offices, one in the US and another in the UK. You need to show a certain knowledge base article for employees who work from the UK. What should you do?
A. Make sure that the article's user criteria is set to a user criteria that includes UK employees only
B. Create a Role and grant it to all UK employees and make sure only users with this role are allowed to view the article
C. Create HR Criteria for UK employees and set the HR Criteria for the article to this HR Criteria
D. Define the "Can see" and "Cannot see" for the article
View answer
Correct Answer: A
Question #3
Which of the following describes ServiceNow’s Encryption process when data is in transit?(select 3 options)
A. Scrambles information to prevent its decoding or use
B. Requires an administrator to grant an encryption context to a role
C. Excludes HR tables from system cloning
D. Prevents access to specific tables
View answer
Correct Answer: A, B, E
Question #4
How does ServiceNow know which HR Template to use on an HR Case?
A. The HR Template is selected directly on the Catalog item
B. The HR Template is referenced on the record producer form
C. Each COE has a specific HR Template
D. The HR Template is referenced on the HR Service record
View answer
Correct Answer: D
Question #5
Which of the following determines if an employee can view a Knowledge article on the Employee Center?
A. Can / Cannot Contribute User Criteria
B. Can / Cannot Read HR Criteria
C. Can / Cannot Read User Criteria
D. Can / Cannot Read ACL Criteria
View answer
Correct Answer: C
Question #6
Which of these options allow an HR Administrator to configure a personal copy of the HR Case Dashboard?(select 2 options)
A. Layout
B. Add Content
C. Modify Layout
D. Change Layout
View answer
Correct Answer: B, D
Question #7
The Knowledge bases searched for the Knowledge results section on an HR Case are determined by what?
A. Contextual Search configuration
B. HR Service configuration
C. HR Criteria configuration
D. Knowledge Management configuration
View answer
Correct Answer: A
Question #8
In which application scope is the HR Case Management application?
A. Human Resources: Integrations
B. Human Resources: Core
C. Human Resources: Lifecycle Events
D. Human Resources: Service Portal
View answer
Correct Answer: B
Question #9
How many COEs may be associated with an HR Service?
A. 5
B. 1
C. unlimited
D. 10
View answer
Correct Answer: B
Question #10
04.?How can a PDF document on an active HR case be generated?(Choose two.)
A. Autogenerated by system configuration
B. By the Subject Person’s manager
C. By the employee
D. By the Assigned to person
View answer
Correct Answer: A, D

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