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Question #1

A large B2C customer is planning to implement Salesforce CRM to become a Customer centric enterprise. Below, is their current system landscape diagram.The goals for implementing Salesforce follows:1. Develop a 360 view of customer2. Leverage Salesforce capabilities for Marketing, Sales and Service processes3. Reuse Enterprise capabilities built for Quoting and Order Management processesWhich three systems from the current system landscape can be retired with the implementation of Salesforce?Choose 3 answ

A. Order Management System

B. Case Management System

C. Sales Activity System

D. Email Marketing System

E. Quoting System

View answer

Correct Answer: BCD

Question #2

What is the first thing an Integration Architect should validate if a callout from a LightningWeb Component to an external endpoint is failing?

A. The endpoint domain has been added to Cross-Origin Resource Sharing

B. The endpoint URL has been added to Content Security Policies

C. The endpoint URL has added been to an outbound firewall rule

D. The endpoint URL has been added to Remote Site Settings

View answer

Correct Answer: B

Question #3

Cloud Kicks needs to purge detailed transactional records from Salesforce. The data should be aggregated at a summary level and available in Salesforce.What are two automated approaches to fulfill this goal? (Choose two.)

A. Third-party Integration Tool (ETL)

B. Schedulable Batch Apex

C. Third-party Business Intelligence system

D. Apex Triggers

View answer

Correct Answer: AB

Question #4

Universal containers is implementing Salesforce for the first time. As part of the implementation, approximately 10 Million contact records need to be migrated into the new environment.What tool should an architect recommend?

A. Salesforce Data Loader

B. Data Import Wizard

C. Excel connector

D. Salesforce Workbench

View answer

Correct Answer: A

Question #5

Northern Trail Outfitters has a requirement to encrypt few of widely used standard fields. They also want to be able to use these fields inworkflow rules. Which security solution should an Integration Architect recommend to fulfill the business use case?

A. Cryptography Class

B. Data Masking

C. Classic Encryptioncorrect

D. Platform Shield Encryption

View answer

Correct Answer: C

Question #6

Universal Containers is a global financial company that sells financial products and services including, bank accounts, loans, and insurance. UC uses Salesforce Service cloud to service their customer via calls, live chat. The support agents would open bank accounts on the spot for customers who are inquiring about UC bank accounts.UC Core banking system is the system of record for bank accounts and all accounts opened in salesforce have to be synced in real-time to the core banking system. Support agents n

A. Use streaming API to generate push topic

B. Use outbound message

C. Use salesforce platform event

D. Use request and reply

View answer

Correct Answer: D

Question #7

Universal Containers (UC) loads bulk leads and campaigns from third-party lead aggregators on a weekly and monthly basis. The expected lead record volume is 500K records per week, and the expected campaign records volume is 10K campaigns per week. After the upload, Lead records are shared with various sales agents via sharing rules and added as Campaign members via Apex triggers on Lead creation. UC agents work on leads for 6 months, but want to keep the records in the system for at least 1 year for referen

A. UC can store long-term lead records in custom storage objects to avoid counting against storage limits

B. UC can leverage the Salesforce Data Backup and Recovery feature for data archival needs

C. UC can leverage recycle bin capability, which guarantees record storage for 15 days after deletion

D. UC can leverage a "tier"-based approach to classify the record storage need

View answer

Correct Answer: D

Question #8

Universal Container require all customers to provide either a phone number of an email address when registering for an account.What should the data architect use to ensure this requirement is met?

A. validation Rule

B. required Fields

C. Apex Class

D. Process Builder

View answer

Correct Answer: A

Question #9

Universal Containers (UC) has built a custom application on Salesforce to help track shipments around the world. A majority of the shipping records are stored on premise in an external data source. UC needs shipment details to be exposed to the custom application, and the data needs to be accessible in real time. The external data source is not OData enabled, and UC does not own a middleware tool.Which Salesforce Connect procedure should a data architect use to ensure UC's requirements are met?

A. Write an Apex class that makes a REST callout to the external API

B. Develop a process that calls an inviable web service method

C. Migrate the data to Heroku and register Postgres as a data source

D. Write a custom adapter with the Apex Connector Framework

View answer

Correct Answer: D

Question #10

Universal Containers has a homegrown application that polls Salesforce using SOAP API every 2 minutes to obtain newly created case information. This causes both performance issues and API usage limits to be exceeded.What should an Architect recommend to improve performance and optimum use the API limits?

A. Use an Apex callout to identify new case records and send them to the client

B. Use Streaming API to publish new case records to a push topic and subscribe to it

C. Use Generic Streaming to send push notifications of case creation events to the client

D. Use REST API to identify new case records in Salesforce every 15 minutes

View answer

Correct Answer: B

Question #11

Service Agents at Northern Trail Outfitters uses Salesforce to manage cases and B2C Commerce for ordering. Which integration solution should an architect recommend in order for the service agents to see order history from a B2C Commerce system?

A. Salesforce B2C Commerce to Service Cloud Connector

B. A REST API offered by Commerce Platform

C. Mulesoft Anypoint Platform

D. REST API offered by Salesforce Platform

View answer

Correct Answer: A

Question #12

Universal Containers wants to automatically archive all inactive Account data that is older than 3 years. The information does not need to remain accessible within the application. Which two methods should be recommended to meet this requirement? Choose 2 answers

A. Use the Force

B. Schedule a weekly export file from the Salesforce UI

C. Schedule jobs to export and delete using an ETL tool

D. Schedule jobs to export and delete using the Data Loader

View answer

Correct Answer: CD

Question #13

Universal learning (UC) is embarked on Salesforce transformation journey, UC will decommission the legacy CRM system and migrate data to Salesforce. The data migration team asked for a recommendation to optimize the performance of the data load to Salesforce. Which approach should used to meet the requirement?

A. Use Bulk API to process jobs in parallel mode

B. Contact Salesforce support to schedule performance load

C. Use Bulk API to process jobs in serial mode

D. Use Bulk API to process jobs in high performance mode

View answer

Correct Answer: A

Question #14

Universal Containers (UC) ships millions of orders per year and releases code fixes to the Production org nightly. Their corporate testing strategy requires that tests must be performed against Production data in an isolated test environment before code can be released to Production. How can UC achieve this requirement?

A. Use Salesforce-to-Salesforce to keep data synchronized between Production and Full Sandboxes

B. Request that Salesforce schedule a Full Sandbox refresh on a nightly basis

C. Utilize a middleware solution and bulk API to do a nightly sync from Production to Full Sandbox

D. Create Apex unit tests so testing can be done against Production data, but rolled back before being committed

View answer

Correct Answer: C

Question #15

Universal Containers has an integration that runs nightly to update the Product (Product2) object in Salesforce with updated product availability for over 500,000 products. The source system is green screen ERP that must be taken offline to produce nightly production reports such as the inventory availability report used for this integration. The Salesforce integration frequently reports failures due to data validation errors.Which two steps should the Technical Architect should recommend?Choose 2 answers

A. Ask the ERP report designers to redesign the report to provide properly formatted data

B. Implements a regression testing policy to detect issues following development

C. Use SOAP headers to turn off validation rules and triggers during the integration

D. Review the Salesforce data model and Validation rules and modify the integration as necessary

View answer

Correct Answer: BD

Question #16

Universal Containers has a rollup summary field on account to calculate the count of contacts associated with an account. During the account load, Salesforce is throwing an "Unable to lock a row" error.Which solution should a data architect recommend to resolve the error?

A. Perform batch job in parallel mode, and reduce batch size

B. Defer rollup summary fields calculation during data migration

C. Leverage data loader platform API to load data

D. Perform batch job in serial mode, and reduce batch size

View answer

Correct Answer: D

Question #17

Northern Trail Outfitters uses a custom Java application to display code coverage and test results for all of their enterprise applications and is planning to include Salesforce as well. Which Salesforce API should an Integration Architect use to meet the requirement?

A. SOAP API

B. Analytics REST API

C. Metadata API

D. Tooling APIcorrect

View answer

Correct Answer: D

Question #18

Universal containers is hearing complaints from users that recently released changes while they meet the functional requirements are not actually usable and/or do not meet their expectations for user experience for example, a Visualforce page that takes too long to display the first page of data.Which two types of testing should a technical Architect implement to reduce or eliminate the complaint?Choose 2 answers

A. user Acceptance Testing

B. Unit Testing

C. Regression Testing

D. Performance testing

View answer

Correct Answer: AD

Question #19

A call center manager uses a custom dashboard to track Case related metrics. The manager wants a component to display the number of closed Cases in real time. What type of event should be used to meet this requirement?

A. Push Topic Event

B. Change Data Capture Event

C. Platform Event

D. Generic Event

View answer

Correct Answer: A

Question #20

Universal Containers has a large number of Opportunity fields (100) that they want to track field history on. Which two actions should an architect perform in order to meet this requirement? Choose 2 answers

A. Create a custom object to store a copy of the record when changed

B. Create a custom object to store the previous and new field values

C. Use Analytic Snapshots to store a copy of the record when changed

D. Select the 100 fields in the Opportunity Set History Tracking page

View answer

Correct Answer: AB

Question #21

Universal Containers has decidedthat acquisition of other companies will be a key focus of their growth for the next several years. All acquired customer service agents will use UC's pre-existing customer support process built in Salesforce. the ERP application at any acquired company will not be immediately replaced, and customer service agents must be able to see up-to-date order status from all ERP systems. What recommendation should a technical Architect make to minimize complexity during new acquisitio

A. Use custom Linksto direct users to the appropriate ERP system to view order status

B. Build all Integrations as nightly ETL batches to minimize real-time overhead

C. Leverage Apex callouts to integrate directly with acquired applications

D. Use an ESB to abstract the Salesforce integration from other enterprise applications

View answer

Correct Answer: B

Question #22

A system at Universal Containers needs to retrieve opportunity details(including line items and opportunity learn) and then update the opportunity with new information in real time, as one atomic operation.What approach should an architect recommend that conserves API limits?

A. Use a publisher action to update the data and callback to the other system

B. Use the generic streaming API to publish changes and listen for updates

C. Use the SOAP API to upsert the data

D. Use a custom Apex class with a webservice method that performs both actions

View answer

Correct Answer: D

Question #23

Universal Containers (UC) is planning to roll out a new Force.com app to a regional business unit. UC has partial copy and a full sandbox available for deployment. UC's Architect has been asked to design an environment strategy for integration testing and performance testing, as well as user acceptance testing. What is the recommended use of available sandbox types that an Architect should consider?

A. Use the partial copy for performance testing and full sandbox for integration and user acceptance testing

B. Use the full sandbox for performance and user acceptance testing and the partial copy for integration testing

C. Use the full sandbox for integration testing and the partial copy for user acceptance and performance testing

D. Use the full sandbox for user acceptance testing and use the partial copy for integration and performance testing

View answer

Correct Answer: B

Question #24

CORRECT TEXT Northern Trail Outfitters is planning to perform nightly batch loads into Salesforce from an external system with a custom Java application using the and the CIO is curious about monitoring recommendations for the jobs from the Technical Architect Which two recommendations will help meet the requirements? Choose 2 answers

A. Write the error response fromthe Bulk API status to a custom error logging object in Salesforce using an Apex trigger and create reports on the object

B. Visually monitor in the Salesforce UI using the "Bulk Data Load Jobs in Salesforce in the setup menu

C. Set the Salesforce debug logs level to "finest" and add the user Id running the job to monitor in the "Debug Logs" in the setup menu

D. Use the getBatchInfo method in the Java application to monitor the status of the jobs from the Java application

View answer

Correct Answer: ABD

Question #25

Universal Containers leverages Sales Cloud as their sales platform. For every opportunity, three back-office systems need to be updated online in parallel under a single transaction, Unit of Work. If an update to one of the systems fails, a rollback is required for all successful updates in the transaction. Each system exposes different Services for the update and Call to the Services may take more than 10 seconds.Which two options should an Integration Architect introduce to support this requirement?

A. Salesforce Outbound Messaging

B. Integration Middleware

C. Message-oriented Middleware

D. Salesforce Continuation

View answer

Correct Answer: AC

Question #26

Universal Containers (UC) requires 2 years of customer related cases to be available on SF for operational reporting. Any cases older than 2 years and upto 7 years need to be available on demand to the Service agents. UC creates 5 million cases per yr.Which 2 data archiving strategies should a data architect recommend? Choose 2 options:

A. Use custom objects for cases older than 2 years and use nightly batch to move them

B. Sync cases older than 2 years to an external database, and provide access to Service agents to the database

C. Use Big objects for cases older than 2 years, and use nightly batch to move them

D. Use Heroku and external objects to display cases older than 2 years and bulk API to hard delete from Salesforce

View answer

Correct Answer: CD

Question #27

Northern Trail Outfitters would like to report on the type of customers. A custom field for customer type was created in Account object. Users need to be limited to the following defined choices when entering information in this field:1. High Value 2. Medium Value 3. Low ValueWhich strategy should a data architect recommend to configure customer type?

A. Lookup to a custom object with defined choices

B. Single-select restricted picklist with defined choices

C. Provide help text to guide users with defined choices

D. Create a validation rule to limit entry to defined choices

View answer

Correct Answer: B

Question #28

Northern Trail outfitters in migrating to salesforce from a legacy CRM system that identifies the agent relationships in a look-up table.What should the data architect do in order to migrate the data to Salesfoce?

A. Create custom objects to store agent relationships

B. Migrate to Salesforce without a record owner

C. Assign record owner based on relationship

D. Migrate the data and assign to a non-person system user

View answer

Correct Answer: A

Question #29

Northern Trail Outfitters wants to use Salesforce as a front end for creating accounts using the lead-to-opportunity process. 1.An order is created in Salesforce when the opportunity is closed and won, but the back- end ERP system is the data master for order. 2. Customer wants to be able to see within Salesforce all the stages of order processing like Order Created, Order Shipped, Order Paid that are within the retention window. Which two message durability considerations should an Integration Architect ma

A. When subscribing to Salesforce Event bus, ReplaylD is used with a value of -2 to be able to see old and new events

B. High-volume event messages are stored for 24 hours (one day)

C. When subscribing to Salesforce Event bus, ReplaylD is used with a value of -1 to be able to see new events

D. High-volume event messages are stored for 72 hours (three days)

View answer

Correct Answer: AD

Question #30

Refer to the exhibit. A Mule 4 application has a parent flow that breaks up a JSON array payload into 200 separate items, then sends each item one at a time inside an Async scope to a VM queue. A second flow to process orders has a VM Listener on the same VM queue. The rest of this flow processes each received item by writing the item to a database. This Mule application is deployed to four CloudHub workers with persistent queues enabled. What message processing guarantees are provided by the VM queue and t

A. EACH item VM message is processed AT MOST ONCE by ONE CloudHub worker, with workers chosen in a deterministic round - robin fashion Each of the four CloudHub workers can be expected to process 1/4 of the Item VM messages (about 50 items)

B. EACH item VM message is processed AT LEAST ONCE by ONE ARBITRARY CloudHub worker Each of the four CloudHub workers can be expected to process some item VM messages

C. ALL Item VM messages are processed AT LEAST ONCE by the SAME CloudHub worker where the parent flow was invoked This one CloudHub worker processes ALL 200 item VM messages

D. ALL item VM messages are processed AT MOST ONCE by ONE ARBITRARY CloudHub worker This one CloudHub worker processes ALL 200 item VM messages

View answer

Correct Answer: B

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