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ServiceNow CSA Exam Questions​ and Answers 2024, Certified System Administrator | SPOTO

The ServiceNow Certified System Administrator (CSA) certification is essential for IT professionals looking to demonstrate their expertise in configuring, managing, and optimizing the ServiceNow platform. This certification validates a candidate's ability to implement user interfaces, manage application configurations, and handle core administration processes. SPOTO offers the latest CSA exam questions and answers for 2024, providing comprehensive resources to help candidates prepare effectively. With SPOTO’s expert study guides, mock exams, and practice questions, candidates gain the necessary knowledge to confidently tackle exam topics. Whether you’re preparing for your first attempt or aiming to strengthen your skills, SPOTO’s trusted resources simplify the learning journey. Achieve success in your ServiceNow career path by mastering the CSA certification with SPOTO’s proven preparation tools.

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Question #1
Which one of the following is a definition for transform maps in ServiceNow?
A. A map that is used to store the history of the incident records
B. A map used to add data to encrypted fields
C. A map used to trigger Business Rules before the data is queued in the outbound Web Service
D. A map to determine relationships between fields displaying in an Import Set to fields in an existing table
View answer
Correct Answer: D
Question #2
Which one of these applications is available to all users?
A. Change
B. Incident
C. Facilities
D. Self Service
View answer
Correct Answer: D
Question #3
From the User menu, which actions can a user select?(Choose three.)
A. Send Notifications
B. Log Out ServiceNow
C. Elevate Roles
D. Impersonate Users
View answer
Correct Answer: B, C, D
Question #4
A Script include and a reference record that can be used to customize the transitions between different SLA states?
A. Task
B. SLA Conditions and Script Include
C. Knowledge Instant Publish
D. Application Scoping
View answer
Correct Answer: B
Question #5
Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?
A. User Preferences > Email > Notifications
B. System Properties > Email > Settings
C. Administration > Notification Overview
D. Click Gear > Notifications > New
View answer
Correct Answer: E
Question #6
You can coalesce on a single field to update an existing record. If a target table records exists with the same value in the coalesce field as the staging table record, the target table record is updated using the import set record values.Which of the below best suits the given scenario?
A. Single-fiela coalesce
B. Show Activity Stream
C. Application Scoping
D. Workflow
View answer
Correct Answer: A
Question #7
How do Data Classification support administrators and auditors?(Select 2 Answers from the below options.)
A. Help with privacy laws, security and complince
B. Visualise the current sensitivity of data within the instance
C. Track the creation, update and deletion of all records in tables
D. Protect sensitive information by scrambling data
View answer
Correct Answer: A, B
Question #8
What is the language used for scripting in ServiceNow?
A. Java
B. AngularJS
C. JavaScript
D. Jelly
View answer
Correct Answer: C
Question #9
Which module displays a list of tasks assigned to a user’s group, but not yet assigned to an individual user?
A. My Groups Work
B. My Teams Work
C. My Groups Tasks
D. My Teams Tasks
View answer
Correct Answer: A
Question #10
Multiple Choice, Single Line Text, and Select Box are what type of elements in ServiceNow?
A. Order Guides
B. Request Types
C. Variable Types
D. Related Lists
View answer
Correct Answer: C

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