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Salesforce Sales Cloud Consultant (Salesforce CRT-251) Sample Questions and Answers? | SPOTO

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Question #1
What are two considerations for enabling multiple currencies at Cloud Kicks? Choose 2 answers
A. The primary currencyis automatically displayed in parentheses when using multi- currency
B. Accounts, Opportunities, Leads, Cases, and Opportunity Product Schedules support multi-currency reporting
C. When multi-currency is enabled, changes to exchange rates update the converted amount on all records except closed opportunities
D. The multi-currency enablement process is irreversible
View answer
Correct Answer: AB
Question #2
`Cloud Kicks (CK) needs to comply with GDPR requirements. Personal information is limited to only users who need access to a company's:Account. CK has a private Account model.How should the consultant provide specific Account access to the renewals and sales operations teams?
A. Build renewals and sales operations Account team member roles and allocate them to the appropriate users,
B. Create a criteria-based sharing rule to share Accounts with the sales operations and renewals public groups
C. Change the roles of renewals and sales operations team members in the default Opportunity team
D. Create a role-based sharing rule to share all Accounts with the sales operations and renewals roles
View answer
Correct Answer: B
Question #3
A consultant for Cloud Kicks is migrating data from an on-premise system to Salesforce.The consultant has imported. Account records, and is attempting to import the associated Contacts using Data Loader, but the import has failed records. The error messages all read UNABLE TO LOCK ROW,What could be causing these records to fail?
A. Updates to child records that havethe same parent records are being processed simultaneously
B. Contact records should be imposed in the same data batch as Account records
C. An Apex Trigger on the Account object is firing on insert and causing the Contact import to fail
D. Theconsultant has incorrect permissions to import data using Data Loader
View answer
Correct Answer: A
Question #4
Multiple sales reps work together to close opportunities at Good Kicks. Management needs to know how much each sales nap receives on opportunities they dose to maintain accurate quota reports.Which solution should a consultant recommend to meet the requirement?
A. Set the organization-wide sharing default for the Opportunity object to Private
B. Create custom fields on the Opportunity object for sales reps to enter a credit percentage
C. Enable Opportunity Spats and add the Opportunity Splits related list to Opportunity page layouts
D. Enable Opportunity Team Selling and create a report grouped by Opportunity team member
View answer
Correct Answer: C
Question #5
Cloud Kicks' (CK) VP of technology wants to start using Sales Cloud for all of the sales team's automation. CK migrated 70 million records from a legacy database to the data warehouse that will be synced with Sales Cloud. CK wants to search and cross-reference records with the original source database. What should a consultant recommend to meet this requirement?
A. Use the standard External ID field and map this to the source record ID value
B. Use a custom field named External ID and map this to the Sales Cloud record value
C. Use a custom External ID field and map this to the source record ID value
View answer
Correct Answer: C
Question #6
Cloud Kicks has just deployed an of its configurations. The admin wants to build a separate process but uses most of the objects that were deployed.What is the best practice a consultant should recommend to the admin?
A. Build m a test release environment and test changes in Production
B. Build in a Developer Sandbox and test changes in Production
C. Build in a Developer Sandbox and test changes in a test release environment
D. Build m a test release environment and test changes in a test release environment
View answer
Correct Answer: C
Question #7
Cloud Kicks (CK) recently went live with Sales Cloud. Management at CK wants to determine whether Sales Cloud is being used appropriately and whether it is being kept up to date. They want to justify the costs for future implementation phases.What should a consultant recommend to meet the requirement?
A. Validation Rules for key Opportunity fields
B. Screen flows for new business Opportunities
C. Data Quality Analysis Dashboards from the AppExchange
D. Set Up Audit Trail for monitoring changes
View answer
Correct Answer: D
Question #8
Cloud Kicks recently started using Sales Cloud and hosts its business website outside of Salesforce. On its website, Cloud Kicks has a lead generation web page. The VP of Sales wants the Leads captured in its self - hosted website to be reflected in Salesforce. What should Consultant recommend?
A. Implement Salesforce Connect to create Leads in Salesforce from the Cloud Kicks website
B. Implement the SOAP web service API to send Leads from the Cloud Kicks website to Salesforce
C. Implement Web - to - Lead to create Leads in Salesforce from the Cloud Kicks website
D. Implement the REST web service API to send Leads from the Cloud Kicks website to Salesforce
View answer
Correct Answer: C
Question #9
Prospects at Cloud Kicks are exposed to many different marketing activities. In most cases, a combination of several different activities result in a successful sale. How should the consultant configure Salesforce to track whichmarketing activities influenced the customer to make a purchase?
A. Implement Customizable Campaign Influence
B. Create a junction object between Campaign and Opportunity
C. Use Surveys to request the information from the customer
D. Make the Primary Campaign Source required
View answer
Correct Answer: B
Question #10
Sales reps at Universal Containers (UC) want to know when a customer or prospect Contact opens an email they sent so they can follow up with the Contact shortly afterward. Which tool should a consultant recommend to meet the requirement?
A. Outlook Desktop Integration
B. Einstein Activity Capture
C. High Velocity Sales
D. Salesforce Inbox
View answer
Correct Answer: B
Question #11
Universal Containers (UC) wants to improve its sales productivity by updating its email solution. UC wants to automatically log incoming and outgoing emails to related Salesforce records and sync user calendars to Salesforce. Which tool should a consultant recommend to meet this requirement?
A. Lightning for Gmail/Outlook
B. An Apex Trigger
C. My Email to Salesforce
D. Einstein Activity Capture
View answer
Correct Answer: B

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