Salesforce Order Management Administrator Exam Questions and Answers,

Question #1

Order Allocation should work on Order Items in which status?

A. Pending

B. created

C. Ordered

D. Awaiting Allocationcorrect

View answer

Correct Answer: D

Question #2

Which two objects are found within Order Management?

A. Fulfillment Order

B. Receipt

C. Cart

D. Payment Summary

E. Packing Manifest

View answer

Correct Answer: AD

Question #3

Once the administrator has activated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to which two values?

A. Createdcorrect

B. Activecorrect

C. Drafted

D. Newcorrect

E. Open

View answer

Correct Answer: ABD

Question #4

Which object record Is created when customer returns a product after fulfillment?

A. Return Order

B. Order Summary Adjustment

C. Fulfillment Order

D. Payment Order Summary

View answer

Correct Answer: A

Question #5

Universal Containers (UC) has a flow which performs some custom logic in order to determine a least-cost shipping location. Some of the variables should be reset at the beginning of each loop iteration. Which design element in Flow allows the Admin to do this?

A. Preset

B. Reassignment

C. Reset

D. Assignmentcorrect

View answer

Correct Answer: D

Question #6

A customer orders two shirts and one jacket in B2C Commerce. The Order is ingested into Order Management. However, the customer decides to cancel the order prior to fulfillment. What object is created and linked to the Order Summary?

A. Suspend Order

B. Change Order

C. Return Order

D. Cancel Order

View answer

Correct Answer: D

Question #7

A customer orders two shirts and one jacket in B2C Commerce. The Order is ingested into Order Management. However, the customer decides to cancel the order prior to fulfillment. What object is created and linked to the Order Summary?

A. Suspend Order

B. Change Order

C. Return Order

D. Cancel Ordercorrect

View answer

Correct Answer: D

Question #8

What capabilities are offered by Salesforce Order Management to enhance the order lifecycle? (Choose thre.)

A. Automated customer notifications

B. Support for omnichannel order management

C. Real-time collaboration across teams

D. Predictive analytics for order trends

View answer

Correct Answer: ABC

Question #9

Which processes ensure a successful deployment in Salesforce Order Management? (Choose thre.)

A. Validating metadata dependencies

B. Running user acceptance tests (UAT)

C. Conducting a manual update post-deployment

D. Backing up critical metadata

View answer

Correct Answer: ABD

Question #10

An administrator is attempting to deploy a Change Set from a development org to a test org but the test org is not available in the list of target organizations. What are two reasons that could cause this issue?

A. The components in the Change set could not be found within the test org

B. Change Sets can only be deployed from a sandbox org to a production org, not another sandbox org

C. The development org has not been approved to upload Change Sets from within the test org

D. The development org and test org are not associated with the same production org

View answer

Correct Answer: CD

Question #11

Which object record Is created when customer returns a product after fulfillment?

A. Return Order

B. Order Summary Adjustment

C. Fulfillment Order

D. Payment Order Summary

View answer

Correct Answer: A

Question #12

How does Report Builder help managers in Salesforce Order Management?

A. Provides customizable reporting for tracking key metrics

B. Automates fulfillment operations

C. Integrates directly with external CRMs

D. Handles real-time inventory updates

View answer

Correct Answer: A

Question #13

An administrator has created a new currency field on the Fulfillment Order object and wants to roll up the total to the Order Summary object. When creating a rollup field on the Order Summary object, Fulfillment Order does not appear as an option. Why is this?

A. Rollup Fields cannot sum Currency Fields

B. The Rollup Summary field must be created on the Fulfillment Order object with the Order Summary object as the parent

C. The Order Summary field on the Fulfillment Order object is a Lookup

D. The Order Summary object has reached the limit of Rollup Summary fields

View answer

Correct Answer: C

Question #14

An administrator has created a new currency field on the Fulfillment Order object and wants to roll up the total to the Order Summary object. When creating a rollup field on the Order Summary object, Fulfillment Order does not appear as an option. Why is this?

A. Rollup Fields cannot sum Currency Fields

B. The Rollup Summary field must be created on the Fulfillment Order object with the Order Summary object as the parent

C. The Order Summary field on the Fulfillment Order object is a Lookup

D. The Order Summary object has reached the limit of Rollup Summary fields

View answer

Correct Answer: C

Question #15

An administrator suspects that recent changes to a flow have created a defect. The administrator wants to test the flow with input data that they believe will cause the error. What can the developer do next?

A. Open the Flow and select Attach to Live Session

B. Open the Flow, Select Debug, Provide the input values, Select Run

C. Open the Flow, Select Debug with inputs

D. Open the Flow and select Attach to Live Session and Provide the Order Number

View answer

Correct Answer: C

Question #16

A company has multiple fulfillment centers that they want to utilize when orders are fulfilled. The administrator is tasked with minimizing the distance from fulfillment center to delivery location. How can this be accomplished?

A. Create a Workflow Rule on the Fulfillment Order object that utilizes the Order Management workflow field update actions

B. Add the "Order Routing Rank By Closest Distance" action to the fulfillment flowcorrect

C. Modify the Fulfillment Location Search process to search by closes! distance instead of least number of splits

D. Ask a developer to create an Apex Action that can determine the closest fulfillment location

View answer

Correct Answer: B

Question #17

What does the number of Fulfillment Orders created depend upon?

A. Fulfillment Location

B. Fulfillment Location, Recipient Address and Quantity

C. Fulfillment Location

D. Fulfillment Location, Delivery Charges and Quantity

View answer

Correct Answer: C

Question #18

What is the required amount of test code coverage when deploying an Apex class?

A. 0

B. 0

C. 0

D. 0

View answer

Correct Answer: B

Question #19

An administrator is attempting to deploy a Change Set from a development org to a test org but the test org is not available in the list of target organizations. What are two reasons that could cause this issue?

A. The components in the Change set could not be found within the test orgcorrect

B. Change Sets can only be deployed from a sandbox org to a production org, not another sandbox org

C. The development org has not been approved to upload Change Sets from within the test orgcorrect

D. The development org and test org are not associated with the same production org

View answer

Correct Answer: ACD

Question #20

A company's Salesforce org has high-scale orders enabled. During a flash sale, a customer service representative needs to service an order but it shows as a Pending Order Summary in Salesforce.What should the customer service representative do?

A. The customer service representative has to wait until the Order Summary is created

B. Import the Order from the associated Account page

C. Manually create the Order Summary record

D. Use the Create Order Summary action on the Order records actions menu

View answer

Correct Answer: A

Question #21

A user is encountering an error when attempting to save an Account record. What can an administrator use to research the issue?

A. The Problems tab within the developer console

B. The Chrome Dev Tools Console

C. Lightning Logs within Setup

D. A user trace flag and debug log on the affected user

View answer

Correct Answer: D

Question #22

Why is the extensibility of Salesforce Order Management critical for businesses?

A. It ensures that all workflows are rigid and standardized

B. It allows businesses to avoid custom configurations

C. It enables businesses to adapt the platform to specific needs using Salesforce-native tools and integrations

D. It automatically synchronizes all data without any setup

View answer

Correct Answer: C

Question #23

What is the required amount of test code coverage when deploying an Apex class?

A. 0

B. 0

C. 0

D. 0

View answer

Correct Answer: B

Question #24

An administrator has created a flow but during testing they encounter an unhandled fault error. Which three can the administrator do to get more details for debugging?

A. Create a fault connector

B. Add a Display Text component which includes {! SFIow

C. Add an error node

D. Add a screen node

E. Create an error connector

View answer

Correct Answer: ABE

Question #25

A user wants to review credit card payment data for a specific Order. Which object should the employee navigate to?

A. Payment Method

B. Order Payment Summary

C. Payment

D. Order

View answer

Correct Answer: B

Question #26

What ate two reasons an admin should choose an Event over a Trigger when it comes to building out a solution?

A. Event order is not guaranteed within a topic

B. Events are asynchronous

C. Events cannot be subscribed lo in a batch for bulk operations

D. Events do not participate in a transaction scope

View answer

Correct Answer: BD

Question #27

Which option is available for an admin to use as middleware to import data to. or export data from Order Management?

A. Use Workbench to access the database

B. Use the Developer console

C. Find an application on AppExchange

D. Write Apex classes to query the database and write to a file

E. Use Data Loadercorrect

View answer

Correct Answer: E

Question #28

An administrator has created a flow but during testing they encounter an unhandled fault error. Which three can the administrator do to get more details for debugging?

A. Create a fault connectorcorrect

B. Add a Display Text component which includes {! SFIow

C. Add an error node

D. Add a screen node

E. Create an error connectorcorrect

View answer

Correct Answer: ABE

Question #29

Which object is used to create an invoice?

A. Fulfillment Order

B. Order Summary

C. Shipment

D. Order

View answer

Correct Answer: B

Question #30

Universal Containers (UC) is evaluating Salesforce Order Management for managing its overarching process because their current system is written mostly in Apex code and has proved difficult to modify, deploy and debug. What are three advantages of using Flow Builder vs writing Apex code to manage the main flow of Order data?

A. It allows for non-coding members of staff to contribute suggestions for optimizations and better overall customer experiencecorrect

B. The admin can attach a debugger to live customer sessionscorrect

C. It will notify the admin before a third party integration's data interface has changed

D. The admin can easily debug specific business cases visually

E. Because it is visual it is also self-documenting as changes are madecorrect

View answer

Correct Answer: ABDE

DON'T WANT TO MISS A THING?

Latest Cisco, PMP, AWS, CompTIA, Microsoft Materials on SALE
Get Now

Salesforce Order Management Administrator Exam Questions and Answers, | SPOTO

View The Updated Salesforce Exam Questions

View Answers after Submission

DON'T WANT TO MISS A THING?

Latest Cisco, PMP, AWS, CompTIA, Microsoft Materials on SALE Get Now

Salesforce Order Management Administrator Exam Questions and Answers, | SPOTO

View The Updated Salesforce Exam Questions

View Answers after Submission

Latest Cisco, PMP, AWS, CompTIA, Microsoft Materials on SALE
Get Now