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Salesforce ADM-201 Exam Questions and Answers, Salesforce Certified Administrator | SPOTO

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Question #1
Universal Containers wants to back-up Salesforce data on a monthly basis. Which set of tools can a system administrator use to meet this requirement?
A. Data Loader, Scheduled Report, Reporting Snapshot
B. Data Loader, Reporting Snapshot, Report Export
C. Data Export Service, Data Loader, Report Export
D. Data Export Service, Reporting Snapshot, Einstein Analytics
View answer
Correct Answer: D
Question #2
Universal Containers has two business groups, Products and Services. Both groups will be using opportunities to track deals, but different fields are required by each group. In which two ways should an administrator meet this requirement? Choose 2 answers
A. Create two record types
B. Create two permission sets
C. Create two page layouts
D. Create two lead processes
View answer
Correct Answer: AC
Question #3
An Administrator at Ursa Major Solar (UMS) needs to create a new user.When creating a username, which two considerations need to be taken in to account? (Choose two.)
A. Username is added to the Active User Log
B. Username must be unique across all Salesforce orgs
C. Username needs to be in the format of an Email Address
D. Username matches to the User's Email address
View answer
Correct Answer: BD
Question #4
The VP of Sales at Northern Trail Outfitters requested a new value be added to the opportunity stage. The administrator added this new picklist value to the stage field but found that the new value was not available to users.How should the administrator troubleshoot this issue?
A. Ensure the stage probability value is set
B. Add the new value to the appropriate record type
C. Mark the new value as active in the record type
D. Assign the new value to the appropriate sales process
View answer
Correct Answer: D
Question #5
Anytime an Opportunity is moved to Closed Won, Sales reps at Universal Containers (UC) are supposed to create a record on a child object of Opportunities called Survey Request. This action, however, does not always occur. Sales reps do not always populate all fields correctly. Which two tools should be used to remove permissions from Sales to create these records and automate record creation? Choose 2 answers
A. Approvals
B. Flow
C. Process Builder
D. Workflow
View answer
Correct Answer: BC
Question #6
What are two ways to customize basic reports using Lightning Experience? Choose 2 answers
A. By adding a filter
B. By adding links to external pages
C. By adding a chart
D. By adding a Lightning Component
View answer
Correct Answer: AC
Question #7
A user profile has login hour restrictions set to Monday through Friday, 8:00 a.m. to 5:00 p.m. The user logged in at 4:30 p.m. on a Tuesday and it is now 5:01 p.m.Which application behavior should the user expect?
A. The user will be able to continue working and start new sessions
B. The user will be logged out and any unsaved work-in-process will be saved
C. The user will be logged out and any unsaved work-in-process will be lost
D. The user will be able to continue working, but will be unable to start any new sessions
View answer
Correct Answer: C
Question #8
Sales representatives use a custom report type for Account reports. New fields have been created on theAccount Object.What should a System Administrator do to report on the newly created fields?
A. Create a new account report and add the new fields from the Report Builder
B. From the Custom Report Type, Edit Layout, then add the new fields to the report
C. From the Custom Report Type, Edit Object Relationships, then add the new fields to the report
D. Create a new account report folder, go to share, and then add the new fields
View answer
Correct Answer: B
Question #9
Ursa Major Solar uses a validation rule to prevent invalid data. What are three conditions where this rule is used? (Choose three.)
A. When records are updated by a workflow rule
B. When records are imported
C. When records are edited and saved by a user
D. When records are deleted by a user
E. When records are submitted using web-to-lead
View answer
Correct Answer: BCE
Question #10
The sales users at Universal Containers need to view their open Opportunities grouped by Stage, and as a source report on a dashboard component. Which report format should the System Administrator use to fulfill these requirements?
A. Matrix
B. Joined
C. Tabular
D. Summary
View answer
Correct Answer: D
Question #11
The Support Manager wants to send an automatic email to the Case Contact when a case is closed. Which automation tool can the administrator use?
A. Validation Rule
B. Case Auto-Response Rule
C. Sharing Rule
D. Workflow Rule
View answer
Correct Answer: D
Question #12
what does campaign Influence allow a user to do?
A. View the entire campaign hierarchy
B. Summarize campaign member statistics on a campaign
C. Report on the campaigns that have contributed to an opportunity
D. Adjust the percentage of influence each campaign has on an opportunity
View answer
Correct Answer: D
Question #13
Sales Rep A shared a pricing guide from a Content library with Sales Rep B. Sales Rep B reports that the pricing guide is unavailable. How should an administrator troubleshoot this issue?
A. Review the member settings
B. Review the tagging rules
C. Review the search results
D. Review the publication date
View answer
Correct Answer: D
Question #14
In which two locations can a system administrator assign a page layout? (Choose two.)
A. Role
B. Profile
C. App
D. Record Type
View answer
Correct Answer: BD
Question #15
To ensure compliance with a platinum Service Level Agreement, cases that remain in the Tier 2 queue for more than four hours must be re -assigned to the Tier 3 queue.Which feature meets this requirement?
A. Case Assignment Rule
B. Case Comments
C. Auto Response Rule
D. Case Escalation Rule
View answer
Correct Answer: D
Question #16
In which two ways can users access Salesforce from their mobile devices? Choose 2 answers
A. install Salesforce Connect for mobile
B. Use the Lightning Experience in web browser
C. Install the Salesforce mobile configuration
D. Use the downloadable Salesforce mobile application
View answer
Correct Answer: BD
Question #17
A Sales Manager wants all Sales Users in the department to see a Dashboard that displays Total Closed/ Won Opportunity Amount by User on a monthly basis. The Opportunity sharing model is private. How can the Administrator meet this requirement?
A. Create the Dashboard from the Opportunities by User Report, then save it in the shared Dashboard Folder as a Dynamic Dashboard
B. Ask the Sales Manager to create the Dashboard from the Opportunities by User Report, select "View Dashboard as Me" and save in the shared Dashboard Folder
C. Create the Dashboard from the Opportunities by User Report, select the Sales Manager as RunAs User and Save in the private Dashboard Folder
D. Ask the Sales Manager to create the Dashboard from the Opportunities by User Report and save it to her private Dashboards Folder
View answer
Correct Answer: A
Question #18
Ursa Major Solar is using the content delivery feature of Salesforce Content. What are two benefits of this feature? Choose 2 answers
A. Associate the content delivery with a Salesforce record
B. Customize the URL assigned to the content delivery
C. Encrypt certain content delivery files
D. use Password protection for contort deliveries that contain proprietary information
View answer
Correct Answer: AD
Question #19
The head of marketing at Ursa Major Solar uses a spreadsheet of email addresses obtained from thecompany website. The administrator needs to ensure that this spreadsheet stays updated by using theData Import Wizard.Which set of fields are required to update the contact with the new email address?
A. Contact Name and Account Name
B. Contact Email Address and Account ID
C. user ID and Account ED
D. Contact Email Address and Contact ID
View answer
Correct Answer: A
Question #20
An administrator at Ursa Major Solar is setting up Case Feed.What should the Administrator consider?
A. Chatter Feed tracking must be enabled for the case object
B. The Use Case Feed permission is automatically active for all profiles
C. The Service Cloud User feature license is required for Case Feed
D. By default, the Case Feed replaces the standard case detail page
View answer
Correct Answer: A
Question #21
Universal Containers has decided to implement Salesforce Einstein Analytics for a subset of its users. How should the administrator enable users with permissions to use Einstein Analytics features?
A. Create a new permission set for each type of Einstein Analytics permissions, then assign users
B. Create a custom permission set, then add the permission set to existing user profiles
C. Create a sharing group for users, then add the Einstein Analytics permissions
D. Create new profiles for users that will have Einstein Analytics permissions
View answer
Correct Answer: C
Question #22
Universal Containers wants to understand all of the configuration changes that have been made over the last six months. Which tool should an administrator use to gather this information?
A. Setup Audit Trail
B. Debug Log
C. Custom Report Type
D. Network Access Settings
View answer
Correct Answer: C
Question #23
Which two statements apply when custom fiscal year is enabled? Choose 2 answers
A. The custom fiscal year must be defined manually
B. The custom fiscal year setting CANNOT be disabled
C. The defined custom fiscal year only affects forecasts
D. The custom fiscal year automatically updates product schedules
View answer
Correct Answer: A
Question #24
Ursa Major Solar has an opportunity record with a close date of November 15, which fulfills the criteria of a time-dependent workflow rule. The time-dependent action is scheduled for November 8.The opportunity is edited before November 8, however, and no longer meets the criteria.What happens to the time-dependent action?
A. It will execute on November 15
B. It will execute on November 8
C. It is automatically removed from the queue
D. It is put on hold
View answer
Correct Answer: C
Question #25
Universal Containers has created a new custom object called Regulations that is a child of the Account object. All users want to view Regulations when viewing Accounts with the Sales Account Page Layout. How should a Salesforce Administrator provide access to Regulations on the Sales Account Page Layout?
A. Add a new related list for Regulations to the Sales Account Page Layout
B. Add a new section for Regulations to the Sales Account Page Layout
C. Add a new custom link for Regulations to the Sales Account Page Layout
D. Add a new action for Regulations to the Sales Account Page Layout
View answer
Correct Answer: A
Question #26
Marketing wants to brand the Salesforce Mobile app to match Universal Containers approved company colors and graphics. Which set of Salesforce Mobile app branding options is available to the Administrator?
A. Brand Color, Loading Page Color, and Loading Page Logo
B. Individual Page Colors and multiple Loading Page Logos
C. Tab Colors, Action Colors, and Loading Page Logo
D. Loading Page Color, Action Colors, and Loading Page Logo
View answer
Correct Answer: A
Question #27
Which three can be modified on standard object fields? Choose 3 answers
A. Field type
B. Label
C. Help text
D. Default text
E. Picklist values
View answer
Correct Answer: BCE

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