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Latest Salesforce DEX-403 Exam Questions and Answers, 2025 Update | SPOTO

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Question #1
A customer service representative at Cloud Kicks wants to be able to collect information from customers using a prompts. Once the questions are completed, an email should be sent to the customer with a feedback form. What should be used to accomplish this?
A. Einstein Next Best Action
B. Lightning Flow
C. Process Builder
D. Apex Trigger
View answer
Correct Answer: B
Question #2
Universal Container wants customers to be able to open cases from a public-facing website. What should the app builder use to enable visitors to the website?
A. Outbound message
B. Web-to-case
C. Screen flow
D. Email-to-case
View answer
Correct Answer: B

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