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ITIL 4 DITS Exam Sample Questions, ITIL 4 Leader: Digital & IT Strategy | SPOTO

The ITIL 4 DITS Exam (Digital & IT Strategy) is part of the ITIL 4 certification track designed for professionals seeking to develop leadership skills in managing digital and IT strategies. This exam is intended for those looking to understand how IT can drive digital transformation and create business value. It tests knowledge on concepts such as strategic alignment, digital transformation, governance, and IT's role in shaping organizational goals. SPOTO provides a comprehensive set of ITIL 4 DITS exam sample questions and practice tests to help candidates thoroughly prepare for the exam. With SPOTO’s ITIL 4 Leader: Digital & IT Strategy study resources, you can access accurate exam questions, answers, and tips to increase your chances of success. Get ready to become a certified ITIL leader with SPOTO’s expert preparation tools.

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Question #1
The leaders of an organization ate defining an approach to optimize its value streams and processes to create a more efficient way of working. What should this approach focus on?
A. Organizational agility
B. Organizational resilience
C. Elimination of waste
D. Uninterrupted delivery
View answer
Correct Answer: C
Question #2
An organization has established a dear vision for digital transformation and has started their transformation journey. They have documented al their value streams and started to improve these. They use technology appropriately to maximize customer experience and operational excellence. They understand and manage risks, and they have a comprehensive approach to Identifying and using innovative Ideas. What else do they need lot the digital transformation to succeed?
A. Management of threats and opportunities
B. Improved use of automation
C. Management of staff skills and competence
D. Linked processes and practices to value creation
View answer
Correct Answer: C
Question #3
An organization has established a dear vision for digital transformation and has started their transformation journey. They have documented al their value streams and started to improve these. They use technology appropriately to maximize customer experience and operational excellence. They understand and manage risks, and they have a comprehensive approach to Identifying and using innovative Ideas.What else do they need lot the digital transformation to succeed?
A. anagement of threats and opportunities
B. mproved use of automation
C. anagement of staff skills and competence
D. inked processes and practices to value creation
View answer
Correct Answer: C
Question #4
Which parallel model is based on using the Income generated by an existing business model to fund a new digital business model until can fund itself?
A. Cannibalism
B. Erosion
C. Concurrence
D. synergism
View answer
Correct Answer: D
Question #5
An organization has started a digital transformation programme, and wants to create a culture of innovation. This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience. Which approach is the CIO using to support the programme?
A. Encouraging digital technology opportunities
B. Establishing a mantel intelligence culture
C. Giving employees time for training and development
D. Working with workflow and talent management
View answer
Correct Answer: A
Question #6
An organization wants to ensure that all Key stakeholders are aware of the strategic direction and support it. What is the MOST approach to achieve this?
A. eliver compulsory strategic awareness sessions regularly
B. nsure there is one common communication channel for the strategy
C. tilize metrics to ensure stall comply with the strategy
D. allor strategic communications to the stakeholders preferences
View answer
Correct Answer: D
Question #7
Which type of risk is MOST LIKELY to be identified by modeling and test reviews?
A. Dis risk
B. Engagement risk
C. Cyber security risk
D. innovation risk
View answer
Correct Answer: C
Question #8
Which statement is CORRECT about risk management in digital organizations?
A. All the organization's slaveholders should contribute to risk assessment
B. All risk management efforts should focus on assets owned by the organization
C. All risk management should start by assessing the current state
D. All risks could cause harm to the organization if they are not managed
View answer
Correct Answer: A
Question #9
An organization has started a digital transformation programme, and wants to create a culture of innovation. This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience.Which approach is the CIO using to support the programme?
A. ncouraging digital technology opportunities
B. stablishing a mantel intelligence culture
C. iving employees time for training and development
D. orking with workflow and talent management
View answer
Correct Answer: A
Question #10
An organization has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives. What does this describe?
A. igital positioning
B. rganizational disruption
C. igital transformation
D. perational technology
View answer
Correct Answer: C
Question #11
Which is a leadership skill that relates to having a digital mindset?
A. Looking at the potential of new tools to meet customer needs
B. Sharing success stories frequently to motivate others
C. Bulking a rapport with regulators and government officials
D. Measuring the success of strategic digital initiatives
View answer
Correct Answer: A
Question #12
Which term includes the use of hardware and software to store, retrieve, transmit, and manipulate data?
A. Digital strategy
B. Digital technology
C. Digital transformation
D. Digital business
View answer
Correct Answer: B
Question #13
An external service provider is developing a new strategy for delivering social media services. The success of new services depends on high levels of customer satisfaction achieved through the highest level of support to users. As part of an internal analysis, which factor is MOST important to consider to ensure that the service provider has the capability to provide the service?
A. Employment laws effecting service provider staff
B. A mixed demographic of users with varied levels of IT skills
C. Knowledge and understanding of potential Innovative technology
D. Well-trained service desk staff with a broad set of skills
View answer
Correct Answer: D
Question #14
Which is an example of industry disruption?
A. service provider has launched a new app to support collaboration that is easy to use, and is popular with consumers from many markets
B. n organization transitioned a large number of its services to a cloud provider to remain competitive In their market
C. mobile phone provider has adopted a new operating model in response to threats from the competition which has resulted In the provider becoming the market leader
D. software provider has developed a new satellite navigation system for the serf-driving cat market that has become the system of choice for car manufacturers
View answer
Correct Answer: D
Question #15
An organization identified activities that are performed by many different people who follow detailed procedures to ensure they carry out all the steps. The procedures are very clear, and if staff follow the exact steps in the procedure then the results are always good, but this takes a lot of time.
A. Simple automation
B. Complex automation
C. Intelligent automation
D. Technology replacement modernization
View answer
Correct Answer: A

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