IIBA CBAP Exam Practice Questions & Answers, Certified Business Analysis Professional

Question #1

- (Topic 1) When do change requests generally increase in a project?

A. During the project's launc

B. Towards the beginning of the projec

C. During the project scope management processe

D. Towards the end of the projec

View answer

Correct Answer: D

Question #2

- (Topic 1) The business analysis approach generally defines all of the following attributes except for which one?

A. Deliverables

B. Requirements for solutions acceptance

C. Analysis technique

D. Team roles

View answer

Correct Answer: B

Question #3

- (Topic 1) Which one of the following business analysis planning and monitoring techniques can be used to define and document the business analysis approach?

A. Process modeling

B. Structured walkthrough

C. Decision analysis

D. Control charts

View answer

Correct Answer: A

Question #4

- (Topic 1) What does the T in SWOT analysis mean?

A. Trial

B. Threats

C. Test

D. Time

View answer

Correct Answer: B

Question #5

- (Topic 1) Jane is the business analyst for her organization and she is completing passive observation to identify improvement opportunities in the workflow. She notices that some of the employees perform certain customer-facing activities in a different format than the other workers. Is this a problem that can be addressed as part of an improvement opportunity?

A. It can be a problem as customers could become confused or frustrated because of the different approaches to the wor

B. It is not a problem unless there is a drop in sales so it should be left alon

C. It can be a problem as the enterprise environmental factors always call for consistency in all processe

D. It is not a problem unless the customer complain

E. If Jane has not noticed the customers complaining then the process should be left alon

View answer

Correct Answer: A

Question #6

- (Topic 1) What business analysis element tries to identify as many potential options as possible to meet the business objectives and fill identified gaps in capabilities?

A. Ranking of approaches

B. Decision analysis

C. Documentation of assumptions and constraints

D. Alternative generation

View answer

Correct Answer: D

Question #7

- (Topic 1) You are the business analyst for your organization. You are currently identifying opportunities for a customer to improve their business processes. The customer wants to streamline their business efforts either through new technologies, better processes, or a combination of both. The customer demands, however, that the solution should not cost more than $300,000 to implement and support for one year. What does the $300,000 represent?

A. Solution cost

A. Budget

B. Requirements

C. Constraint

View answer

Correct Answer: D

Question #8

- (Topic 1) You are creating a model for your requirements. Which model type categorizes and describes the people who directly interact with a solution?

A. Rules

B. User classes, profiles, or roles

C. Concepts and relationships

D. Events

View answer

Correct Answer: D

Question #9

- (Topic 1) What technique used during the manage business analysis performance process can help identify the underlying causes of failures or difficulties in accomplishing business analysis work?

A. Problem tracking

B. Pareto charts

C. Trend analysis

D. Root cause analysis

View answer

Correct Answer: B

Question #10

- (Topic 1) You are the business analyst for your organization. On your current project you'll be using the change-driven approach for defining requirements and gathering feedback. Which of the following statements best describes the change-driven approach?

A. The change-driven approach favors defining requirements through experimentatio

B. The change-driven approach does not define the requirements until after a solution for the problem has been identifie

C. The change-driven approach favors defining requirements standardized template

D. The change-driven approach favors defining requirements through team interactio

View answer

Correct Answer: D

Question #11

- (Topic 1) You are the business analyst for your organization and you are completing the verify requirements process. There are eight characteristics each requirements should have: cohesive, complete, consistent, correct, and feasible. Which one of the following four is not a characteristic of a requirement?

A. Functional

B. Modifiable

C. Unambiguous

D. Testable

View answer

Correct Answer: D

Question #12

- (Topic 1) You are the business analyst for your organization and have many solutions available to an identified problem. You would like a way to quickly and fairly determine which solution is the best choice for your organization. Which of the following approaches would allow you to determine the top-rated solutions for your organization? Question No : 35 - (Topic 1) IIBA CBAP : Practice Test

A. Scoring system

B. Acceptance and evaluation criteria

C. Vendor assessment

D. Voting system

View answer

Correct Answer: A

Question #13

- (Topic 1) Management has asked you, a business analyst for your organization, to create the solution scope for an identified problem. In order to complete this task you'll need three elements. All of the following are elements you'll need in order to write the solution scope except for which one?

A. Work breakdown structure

B. Implementation approach

C. Solution scope definition

D. Dependencies

View answer

Correct Answer: D

Question #14

- (Topic 1) You are working with several business analysts to determine the solution approach for an identified problem. All of the following techniques are acceptable for identifying the solution approach except for which one?

A. Benchmarking

B. Decision analysis

C. Risk analysis

D. Brainstorming

View answer

Correct Answer: A

Question #15

- (Topic 1) You are the business analyst for a smaller project where there are few requirements. Management would still like you to create a method to trace the few requirements for this project. What type of matrix would be best in this instance?

A. Roles and responsibility matrix

B. RACI matrix

C. Coverage matrix

D. Requirements trace matrix

View answer

Correct Answer: A

Question #16

- (Topic 1) Holly's organization uses a plan-driven approach to business analysis. When it comes to communication in Holly's organization what type of communication will likely be required?

A. Face-to-face

B. Chain of command

C. Formal

D. Ad hoc

View answer

Correct Answer: C

Question #17

- (Topic 1) You are the business analyst for your organization. Gary and Janet, two key stakeholders in the project, are in disagreement over a requirement for the type of software to be installed on the server your solution calls for. What must happen in this instance before formal approvalcan be offered?

A. The conflict will need to be resolved through research, resolution, or through a third-party mediation

B. Gary and Janet will need to determine who has seniority in the company to determine which requirement takes precedence

C. The conflict will need to be removed from the solution scope until Gary and Janet come to a solution

D. The business analyst will need to make a decision on which requirement is most appropriate

View answer

Correct Answer: C

Question #18

- (Topic 1) You are creating the solution scope for an identified problem in your organization. You are working with several stakeholders during this process including the domain subject matter expert, the implementation subject matter expert, the project manager, and the sponsor. Which of these stakeholders will be responsible for writing the project scope?

A. Domain subject matter expert

B. Business analyst

C. Project manager

D. Sponsor

View answer

Correct Answer: C

Question #19

- (Topic 1) You are completing enterprise analysis. Management has asked you to create a document that will help them create a go/no go decision to invest and more forward with a proposed project. What document does management want you to create?

A. Feasibility study

B. Project scope

C. Solution scope

D. Business case

View answer

Correct Answer: B

Question #20

- (Topic 1) You are preparing a business case for your organization to determine the justification of the costs of the solution in relation to benefits the solutions will bring the organization. You need four inputs to complete this process. Which one of the following is not an input that will help you write the business case?

A. Feasibility study

B. Stakeholder concerns

C. Assumptions and constraints

D. Business need

View answer

Correct Answer: A

Question #21

- (Topic 1) You are the business analyst for a large project for your organization. Your project has 65 stakeholders and this will greatly increase the complexity of the communication in this project. To demonstrate how complex this project and its communication will be, you show the management the number of communication channels in this project. How many channels exist in this project based on the number of stakeholders?

A. 2080

B. 4160

C. 4225

D. 65

View answer

Correct Answer: C

Question #22

- (Topic 1) When is stakeholder analysis performed?

A. As soon as the project charter is create

B. As soon as the project sponsor is name

C. As soon as a business need is identifie

D. As soon as a business solution is identifie

View answer

Correct Answer: D

Question #23

- (Topic 1) What part of defining the business needs process will evaluate the ends that the organization is seeking to achieve?

A. Business goals and objectives

B. Alternative identification

C. Solution assessment

D. Requirements

View answer

Correct Answer: A

Question #24

- (Topic 1) You are hosting a collection of stakeholders from across the organization to identify the ideas and attitudes about your company's help desk. You want the stakeholders to honestly share their opinions about the help desk service so you can identify problems, solutions, and take actions to improve the service. What type of requirements elicitation activity is this?

A. Stakeholder analysis

B. Focus groups

C. Workshop

D. Root cause analysis

View answer

Correct Answer: A

Question #25

- (Topic 1) Paul has been asked to complete SWOT analysis for his solution scope. What does SWOT analysis mean?

A. Strengths, Weaknesses, Opportunities, Time

B. Stakeholder Weaknesses, Organizational Threats

C. Stakeholders Weaknesses, Organization, Threats

D. Strengths, Weaknesses, Opportunities, Threats

View answer

Correct Answer: B

Question #26

- (Topic 1) Your organization uses the MoSCoW approach to requirements prioritization. What does MoSCoW mean?

A. Must, Should, Could, Would

B. Must, Should, Could, Won't

C. Mission, Schedule, Cost, Willingness

D. Must not, Should not, Could not, Will not

View answer

Correct Answer: C

Question #27

- (Topic 1) Nancy has asked you to trace a particular requirement for her. What does 'to trace a requirement' mean?

A. Tracing a requirement means to look at a requirement and the others to which it is related

A. Tracing a requirement means to look at a requirement and the others to which it is relate

B. It links business requirements to stakeholder and solution requirements to other artifacts created by the team and to solution component

C. Tracing a requirement means to look at a requirement and the others to which it is relate

D. It links business requirements to components in the project's work breakdown structur

E. Tracing a requirement means to track a requirements from its first identification all the way to its completion to see what issues, risks, costs, quality, and defects have surrounded the requirement

View answer

Correct Answer: A

Question #28

- (Topic 1) What type of a business analysis approach focuses on the rapid delivery of business value in short iterations?

A. Risk-driven

B. Change-driven

C. Risk-laden

D. Profit-driven

View answer

Correct Answer: B

Question #29

- (Topic 1) Gary is the business analyst for his organization and he is preparing a presentation about the requirements for a large software development project. Before Gary makes the presentation what should he do as part of his preparation for the presentation?

A. Determine an appropriate format for the presentation

A. Confirm that he has the authority to host the presentatio

B. Confirm that the stakeholders have signed off on the requirement

C. Hire a scribe to keep the minutes of the meetin

View answer

Correct Answer: D

Question #30

- (Topic 1) You are the business analyst for your organization and working with Tim to identify theassumptions within the business solution. Which one of the following is an assumption?

A. The vendor believes the hardware should arrive by December 1

B. The software must be compatible with Windows Vista

C. The software must cost less than $99 per license

D. The hardware must costs less than $450 per uni

View answer

Correct Answer: B

Question #31

- (Topic 1) When an organization is using a change-driven approach to business analysis, how are communications managed?

A. Communications in a change-driven approach to business analysis focus more on the frequency of communicatio

B. Communications in a change-driven approach typically use face-to-face channel

C. Communications in a change-driven approach focus more on formal communication

D. Communications in a change-driven approach are all ad ho

View answer

Correct Answer: B

Question #32

- (Topic 1) You are the business analyst for your organization and are coaching Roberta on how business analysis works. Roberta is confused about what a business analysis methodology is during the business analysis planning and monitoring phase of the business analysis duties. What is a methodology?

A. A methodology is a formalized and repeatable business analysis approac

B. A methodology is a short term endeavor to create a unique product or servic

C. A methodology is an approach that the business analyst believes will work but it has not been proven to work yet in the business analysis domai

D. A methodology is a formalized plan that describes how the business analyst will complete the elicitation of requirement

View answer

Correct Answer: B

Question #33

- (Topic 1) Rachel is writing the business case for her organization. As she's completing this process Rachel is concerned that she's including all the correct information for management. Which one of the following should Rachel not include in her business case?

A. Time to break even

B. Opportunities to prioritize requirements

C. Follow-on opportunities

D. Qualitative and quantitative benefits

View answer

Correct Answer: A

Question #34

- (Topic 1) What business analysis process ensures that requirements specifications and models meetthe necessary standard of quality to allow them to be used effectively to guide further work?

A. Identify constraints and assumptions

B. Validate requirements

C. Verify requirements

D. Specify and model requirements

View answer

Correct Answer: A

Question #35

- (Topic 2) You are completing the requirements for vendor selection and need to create a procurement form that will ask the vendor to provide only a price for commercial-off- the-shelf solution. What type of procurement form will you need to provide to the vendor?

A. Request for proposal

B. Purchase order

C. Request for information

D. Request for quote

View answer

Correct Answer: A

Question #36

- (Topic 2) Which of the following is the best definition of the business rules analysis?

A. To define the people that govern decisions in and organization and that define, constrain, or enable organizational policie

B. To define the job functions, roles and responsibilities, and the designation of power among the project stakeholder

C. To define the rules that govern decisions in and organization and that define, constrain, or enable organizational policie

D. To define the historical information that is available for the business analyst to rely on for his researc

View answer

Correct Answer: A

Question #37

- (Topic 2) What does the T in SWOT analysis mean?

A. Trial

B. Time

C. Test

D. Threats

View answer

Correct Answer: B

Question #38

- (Topic 2) You are the business analyst for your organization and are coaching Roberta on how business analysis works. Roberta is confused about what a business analysis methodology is during the business analysis planning and monitoring phase of the business analysis duties. What is a methodology?

A. A methodology is an approach that the business analyst believes will work but it has not been proven to work yet in the business analysis domai

B. A methodology is a short term endeavor to create a unique product or servic

C. A methodology is a formalized and repeatable business analysis approac

D. A methodology is a formalized plan that describes how the business analyst will complete the elicitation of requirement

View answer

Correct Answer: A

Question #39

- (Topic 2) Enterprise analysis provides many things for an organization. All of the following are tasks included in enterprise analysis except for which one?

A. Determine solution approach

B. Define business need

C. Assess capability gaps

D. Solution performance assessment

View answer

Correct Answer: C

Question #40

- (Topic 2) You are the business analyst for THY Organization and you have gathered the requirements. You have presented the requirements to the stakeholders and they have approved your requirements. You are now working with Francie on recording the dependencies and relationships for each of the requirements. Why would you want to record the dependencies and relationships for the requirements?

A. To help determine the sequence in which requirements are to be addresse

B. To help determine which requirements carry the most ris

C. To help determine the total cost for the solution to be implemente

D. To help determine the total time for the solution to be implemente

View answer

Correct Answer: D

Question #41

- (Topic 2) You are the business analyst for your organization. You are identifying new opportunities to improve upon your existing web services. Management is open to new opportunities as long as the changes do not take more than 60 days to implement. What type of a factor does the 60 day implementation represent?

A. Technical constraint

B. Schedule constraint

C. Business constraint

D. Assumption

View answer

Correct Answer: C

Question #42

- (Topic 2) Marcy is the business analyst for her organization. She is completing the business analysis task of defining the business needs. She has the business goals and objectives and the requirements stated documentation. What must she confirm about the requirements stated documentation before defining the business need based on her analysis?

A. The requirements must reflect actual business requirements, not a description of the solution

B. The requirements must contain no or little risk

C. The requirements must reflect proposed solutions as part of alternative identificatio

D. The requirements must be compatible with the refinement of the business goals and object ive

View answer

Correct Answer: D

Question #43

- (Topic 2) You are the business analyst for a large project in your organization. You are working with Ben to create requirements packages to present to the stakeholders, the business analyst team, and to the project manager. Ben wants to know why you're creating requirements packages. What's the primary goal of developing a requirements package?

A. To convey the cost, schedule, and risk information clearly

B. To convey information clearly and in an understandable fashion

C. To present the requirements in packages that are easy for the project team to accomplish in their project execution

D. To help the project manager create the work breakdown structure

View answer

Correct Answer: C

Question #44

- (Topic 2) All of the following are techniques that can be used to specify or model requirements except for which one?

A. Organization modeling

B. Data modeling

C. Work breakdown structure creation

D. State diagrams

View answer

Correct Answer: D

Question #45

- (Topic 2) You are the business analyst for a large project for your organization. Your project has 65 stakeholders and this will greatly increase the complexity of the communication in this project. To demonstrate how complex this project and its communication will be, you show the management the number of communication channels in this project. How many channels exist in this project based on the number of stakeholders?

A. 2080

B. 4160

C. 65

D. 4225

View answer

Correct Answer: B

Question #46

- (Topic 2) You are the business analyst for your organization and are working with Sally, a project manager, for your organization. You and Sally are determining the cost of the labor, materials, equipment, and facilities in order to achieve the different solutions that have been proposed for an identified problem. What is this process called?

A. Cost budgeting

B. Expert judgment

C. Rough order of magnitude cost estimating

D. Scoping the project costs

View answer

Correct Answer: A

Question #47

- (Topic 2) You are the business analyst for your organization. For the past several months you have been completing the business analysis duties for the solution stakeholders. You now have, you believe, the solution requirements identified and documented. What must you now do with the requirements before proceeding?

A. Make certain the stakeholders can pay for the solution and have them sign off on the requirement

B. Present the solution to the project manager for his inpu

C. Get all of the stakeholders to sign off on the requirement

D. Make certain the stakeholders understand the requirements before they approve the requirements you've gathere

View answer

Correct Answer: C

Question #48

- (Topic 2) Martha is observing Sarah complete several complex steps as part of her business analysis requirements elicitation process. In this instance Martha working alongside Sarah is actually helping Sarah complete the work so that Martha can understand all of the steps Sarah must complete. What type of requirements elicitation technique is Martha using?

A. Progressive elaboration

B. Shadowing

C. Cross training requirements elicitation

D. Active observation

View answer

Correct Answer: A

Question #49

- (Topic 2) You are the business analyst for your organization and are working on prioritizing requirements. What plan should guide you through this process?

A. Risk management plan

B. Project management plan

C. Requirements management plan

D. Scope management plan

View answer

Correct Answer: B

Question #50

- (Topic 2) Which one of the following statements best describes requirements prioritization?

A. It determines how requirements will be prioritized based on the most important stakeholders to the least important stakeholder

B. It is only used with the change-driven approach to business analysi

C. It is only used with the plan-driven approach to business analysi

D. It determines how requirements will be prioritized and how those priorities will be used to define the solution scop

View answer

Correct Answer: C

Question #51

- (Topic 2) You are the business analyst for your organization. You want to use a requirements elicitation technique to produce a broad set of options for an identified problem. You want the stakeholders to help you identify options, factors that affect the solution, any possible delays in the solution implementation, and ideas for creating a solution. Which of the following requirements elicitation activities would best satisfy these requirements?

A. Benchmarking

B. Brainstorming

C. Data flow diagrams

D. Business rules analysis

View answer

Correct Answer: D

Question #52

- (Topic 2) Yolanda is the web designer for your company and you are the business analyst. You are working with Yolanda on a new website that your company will host. You'd like for her to create a mock-up of the website without spending much time on the actual workings behind the web interface. You'd like for her to show the customer how the website will look, some idea of the functionality of the website, and some basic graphics and colors so the customer can see the direction of the project. What type of

A. Mock-up prototype

B. Vertical prototype

C. Storyboard prototype

D. Horizontal prototype

View answer

Correct Answer: A

Question #53

- (Topic 2) The creative thinking process has three values to determine the effectiveness of the process. Which one of the following is not a measurement of effective creative thinking?

A. Application of new ideas to resolve existing problems

B. Generation of a pre-determined number of new ideas for a business solution

C. Willingness of stakeholders to accept new approaches

D. The successful generation and productive consideration of new ideas

View answer

Correct Answer: C

Question #54

- (Topic 2) Paul is the business analyst for his organization. He is examining a single solution to determine if the solution he and his team have identified carries enough business value to justify its implementation. What business analysis process is Paul performing in this scenario?

A. Assess organizational readiness

B. Define transition requirements

C. Allocate requirements

D. Assess proposed solution

View answer

Correct Answer: D

Question #55

- (Topic 2) What type of requirements elicitation technique is the Delphi Technique?

A. Survey

B. Workshop

C. Round table

D. Prototyping

View answer

Correct Answer: D

Question #56

- (Topic 2) You are the business analyst for your organization and need a method to requirements elicitation from nearly 12,000 stakeholders. You want a method to quickly capture this group's feelings and thoughts to identify what the majority of this group needs and wants in a new solution your organization may create. What requirements elicitation technique can be used in this scenario?

A. Interviews

B. Trend analysis

C. Focus groups

D. Surveys

View answer

Correct Answer: C

Question #57

- (Topic 2) Holly is the business analyst for her organization. Holly encourages teamwork and open communications among the business analysis team and the stakeholders. She wants stakeholders to drop by her office and freely discuss the requirements, the solution scope, and other concerns about the solution she's working on. Holly definitely prefers informal communications. What is the danger Holly may experience with informal communications?

A. There is no danger; informal communications is a preferred business analysis techniqu

B. The stakeholders may address the business analysis team and the project team directly rather than communicate through Holl

C. Stakeholders may miss information and the requirements could become ambiguou

D. The stakeholders may not know who's in charge of the solutio

View answer

Correct Answer: A

Question #58

- (Topic 2) You are the business analyst for your organization. Your current project is using a plan-driven approach for the requirements, business analysis, and monitoring. Which one of the following statements best describes the plan-driven approach to business analysis planning and monitoring?

A. Plan-driven approaches determine how priorities will be diagnosed for the project solutio

B. Plan-driven approaches encourage changes that prevent errors and omission

C. Plan-driven approaches typically have meetings daily to discuss the business analysis requirements proces

D. Plan-driven approaches typically call for a significant amount of formality and detai

View answer

Correct Answer: D

Question #59

- (Topic 2) Martha is observing Gary complete several activities as part of her requirements elicitation process. Martha is simply observing the steps Gary takes to complete his work and she is taking notes. In this instance Martha does not ask Gary any questions. What type of observation technique is Martha completing?

A. Shadowing

B. Active

C. Passive

D. Usage consideration

View answer

Correct Answer: B

Question #60

- (Topic 3) As a milestone is reached, the project is funded for enough capital to reach the next milestone. This approach is called _________.

A. Step funding

B. Phase funding

C. Stakeholders funding

D. Milestone funding

View answer

Correct Answer: D

Question #61

- (Topic 3) Which of the following inputs of Monitor and Control Risks acquires information from performance measurements and evaluates it to provide variance analysis and forecasting?

A. Risk register

B. Work performance information

C. Performance report

D. Project management plan

View answer

Correct Answer: B

Question #62

- (Topic 3) All of the following are examples of transference risk response except for which one?

A. Warranties

B. Performance bonds

C. Life cycle costing

D. Use of insurance

View answer

Correct Answer: D

Question #63

- (Topic 3) Which of the following processes is used to make certain that the project team members are completing the project work according to the project plan?

A. Project time management

B. Project scope management

C. Quality management plan

D. Quality control

View answer

Correct Answer: B

Question #64

- (Topic 3) Which of the following is a visual decomposition of the project scope?

A. Budgeted Cost of Work Scheduled (BCWS)

B. Resource Breakdown Structure (RBS)

C. product breakdown structure (PBS)

D. Work Breakdown Structure (WBS)

View answer

Correct Answer: A

Question #65

- (Topic 3) Which of the following diagrams is known as Ishikawa diagram?

A. Activity

B. Data-flow

C. Cost-Benefit

D. Cause-and Effect

View answer

Correct Answer: D

Question #66

- (Topic 3) Which of the following is a narrative description of the work required for the project?

A. Contract work breakdown structure (CWBS)

B. Work breakdown structure (WBS)

C. Contract statement of work (CSOW)

D. Statement of work (SOW)

View answer

Correct Answer: C

Question #67

- (Topic 3) Which of the following is concerned with determining whether the information used for risk analysis is probable, of high class, or accurate?

A. Risk Urgency Assessment

B. Risk Probability and Impact Assessment

C. Risk Categorization

D. Risk Data Quality Assessment

View answer

Correct Answer: D

Question #68

- (Topic 3) Which of the following process models needs to complete each set of tasks in one phase before moving into the next phase in a project development life cycle?

A. Procedural model

B. Evolutionary model

C. Spiral model

D. Waterfall model

View answer

Correct Answer: C

Question #69

- (Topic 3) Which of the following compares two or more systems, states, services, products, or things to determine the best viable choice?

A. Benchmarking

B. Risk Identification

C. Risk analysis

D. Cost-benefit analysis

View answer

Correct Answer: A

Question #70

- (Topic 3) Which of the following roles approves the project scope statement, phase gate reviews, solution validations, scope changes, and project success criteria?

A. Project manager

B. Subject matter expert

C. Solution owner

D. Stakeholder

View answer

Correct Answer: C

Question #71

- (Topic 3) Which of the following component of the communication model is responsible for transferring the message between two or more entities?

A. Sender

B. Medium

C. Decoder

D. Receiver

View answer

Correct Answer: C

Question #72

- (Topic 3) Which of the following processes measures the maturity level of the security program?

A. Risk analysis

B. Risk mitigation

C. Risk assessment

D. GAP analysis

View answer

Correct Answer: D

Question #73

- (Topic 3) Which of the following chartsis important to ensurethat the roles and responsibilities of those involved in a task are tracked?

A. Pie chart

B. Line chart

C. RACI chart

D. Gantt chart

View answer

Correct Answer: D

Question #74

- (Topic 3) Which of the following processes is used by organizations to set the risk tolerance, identify the potential risks, and prioritize the tolerance for risk?

A. Risk communication

B. Risk identification

C. Risk analysis

D. Risk management

View answer

Correct Answer: D

Question #75

- (Topic 3) Which of the following represents the duration of activities against a calendar?

A. Scatter chart

B. Gantt chart

C. Pie chart

D. Pareto chart

View answer

Correct Answer: D

Question #76

- (Topic 3) What portion of the communications model could be defined as the translator?

A. Receiver

B. Medium

C. Translator

D. Sender

View answer

Correct Answer: A

Question #77

- (Topic 3) Which of the following is described in the statement below? "It shows the history and pattern of variation. It is a line graph that shows data points plotted in the order in which they occur. They show trends in a process over time, variation over time, or declines or improvements in a process over time. Trend analysis is performed using them."

A. Cause and effect diagram

B. Histogram

C. Run chart

D. Pareto chart

View answer

Correct Answer: D

Question #78

- (Topic 3) Which of the following authorizes the project to exist within the organization?

A. Project charter

B. Project network diagram

C. Project integration management

D. Project boundaries

View answer

Correct Answer: D

Question #79

- (Topic 3) Which of the following techniques involves attempting to make and numerically determine the probability of various adverse events and measuring the likely extent of the losses?

A. Risk analysis

B. Qualitative risk analysis

C. Risk assessment

D. Quantitative risk analysis

View answer

Correct Answer: A

Question #80

- (Topic 3) As a program manager, you decided to overlap two phases of your program. Which of the following terms best describe your act?

A. Lead time

B. Rolling

C. Fast tracking

D. Crashing

View answer

Correct Answer: C

Question #81

- (Topic 3) Which of the following qualitative techniques involves a disciplined analysis of the event sequences that could transform a potential hazard into an accident?

A. Failure mode and effects criticality analysis

B. HAZOP technique

C. Failure mode and effects analysis

D. Preliminary Risk Analysis

View answer

Correct Answer: B

Question #82

- (Topic 3) Which of the following terms is used to describe a major deliverable or key even in the project used to measure project progress?

A. Project life cycle

B. Phase

C. Achievement

D. Milestone

View answer

Correct Answer: D

Question #83

- (Topic 3) ________ are timeless events that show progress in the project. These are typically achieved at the end of phase in the project lifecycle.

A. Achievements

B. Millstones

C. Phases

D. Templates

View answer

Correct Answer: D

Question #84

- (Topic 3) Which of the following is the formal acceptance of the project?

A. A project review

B. A sign-off

C. Risk assessment

D. Inspection trend analysis

View answer

Correct Answer: C

Question #85

- (Topic 3) Which of the following is NOT a component of an entity relationship diagram?

A. Attributes

B. Relationships

C. Forks

D. Entities

View answer

Correct Answer: D

Question #86

- (Topic 3) Which of the following is a graphical representation of roles and responsibilities of different project team members?

A. RACI chart

B. Pareto chart

C. Resource histogram chart

D. Organization chart

View answer

Correct Answer: B

Question #87

- (Topic 3) Which of the following phases is the first step towards creating a business continuity plan?

A. Business Continuity Plan Development

B. Scope and Plan Initiation

C. Business Impact Assessment

D. Plan Approval and Implementation

View answer

Correct Answer: B

Question #88

- (Topic 3) In risk analysis, which of the following can be identified as a consequence of a disaster?

A. Loss of operating capability

B. Loss of goodwill

C. Loss of competitive edge

D. Loss of stockholder confidence

View answer

Correct Answer: C

Question #89

- (Topic 3) Which of the following communicates from the program-level perspective - a clear understanding and statement of the technical objectives and the end products, services, or results of the work to be performed?

A. Scope statement

B. Preliminary scope statement

C. Program work breakdown structure

D. Program charter

View answer

Correct Answer: A

Question #90

- (Topic 3) Which of the following diagrams is used to display sensitivity analysis data?

A. Decision tree

B. Ishikawa

C. Influence

D. Tornado

View answer

Correct Answer: A

Question #91

- (Topic 3) All of the following stakeholders participate in the prioritization of requirements except for which one?

A. Project manager

B. Implementation subject matter expert

C. Domain subject matter expert

D. Project team

View answer

Correct Answer: D

Question #92

- (Topic 3) Which of the following is mandatory in most software development projects?

A. Communication Management plan

B. Disaster recovery plan

C. Test plan

D. Procurement plan

View answer

Correct Answer: C

Question #93

- (Topic 1) Wanda is the business analyst for her organization and she is currently working on the specify and model requirements process. One of the elements of this process is the documentation of the textual requirements. Wanda must describe the capabilities of the solution, any conditions that must exist for the requirements to operate, and what third component of the textual requirement?

A. Any constraints that may prevent the solution from fulfilling the requirement

B. Write in the active voice

C. Describe a situation or problem

D. Express only one requirement at a time

View answer

Correct Answer: A

Question #94

- (Topic 1) When do change requests generally increase in a project?

A. During the project's launc

B. Towards the beginning of the projec

C. During the project scope management processe

D. Towards the end of the projec

View answer

Correct Answer: D

Question #95

- (Topic 1) Donna is leading a brainstorming session for her organization. She has asked the participants in this group to come up with at least ten ideas for possible solutions to an identified problem. What is the problem with setting the goal as ten ideas for possible solutions in this session?

A. The goal should be to come up with as many solutions as possible, not just ten idea

B. The goal should be to generate ten ideas within a set time perio

C. The goal should be to come up with the best solution for the problem, not ten idea

D. The goal should be to include everyone's input to the solution

View answer

Correct Answer: A

Question #96

- (Topic 1) The business analysis approach generally defines all of the following attributes except for which one?

A. Deliverables

B. Analysis technique

C. Team roles

D. Requirements for solutions acceptance

View answer

Correct Answer: D

Question #97

- (Topic 1) You are the business analyst for your organization and are with another business analyst, Steve, on the requirements elicitation for a new solution. You warn Steve that you'll need to be tracing the requirements in an effort to prevent scope creep. What is scope creep?

A. The scope grows slightly larger as more requirements, often unneeded, are added to the scope

B. The scope slips on the schedule which in turn delays the project delivery date

C. Gold plating

D. The scope shifts from the original intent of the business case

View answer

Correct Answer: A

Question #98

- (Topic 1) Enterprise analysis creates just five outputs. Which one of the following is an output of the enterprise analysis tasks?

A. Assumptions and constraints

B. Stakeholder concerns

C. Solution performance assessment

D. Solution approach

View answer

Correct Answer: D

Question #99

- (Topic 1) You are the business analyst for your organization. You are currently identifying opportunities for a customer to improve their business processes. The customer wants to streamline their business efforts either through new technologies, better processes, or a combination of both. The customer demands, however, that the solution should not cost more than $300,000 to implement and support for one year. What does the $300,000 represent?

A. Solution cost

A. Budget

B. Requirements

C. Constraint

View answer

Correct Answer: D

Question #100

- (Topic 1) You are creating a model for your requirements. Which model type categorizes and describes the people who directly interact with a solution?

A. Rules

B. User classes, profiles, or roles

C. Concepts and relationships

D. Events

View answer

Correct Answer: D

Question #101

- (Topic 1) What technique used during the manage business analysis performance process can help identify the underlying causes of failures or difficulties in accomplishing business analysis work?

A. Problem tracking

B. Pareto charts

C. Trend analysis

D. Root cause analysis

View answer

Correct Answer: B

Question #102

- (Topic 1) One of the processes within requirements analysis is to prioritize requirements. As a business analyst why would you ever want to prioritize requirements?

A. You may need to determine the cost of each requiremen

B. You may need to determine the schedule for each requiremen

C. You may need to determine which requirements are most critical so the analysis and implementation efforts focus on the most critical requirement

D. You may need to determine which requirements are most critical so additional risk analysis can be completed on those requirement

View answer

Correct Answer: D

Question #103

- (Topic 1) Management has asked you, a business analyst for your organization, to create the solution scope for an identified problem. In order to complete this task you'll need three elements. All of the following are elements you'll need in order to write the solution scope except for which one?

A. Work breakdown structure

B. Implementation approach

C. Solution scope definition

D. Dependencies

View answer

Correct Answer: C

Question #104

- (Topic 1) You are working with several business analysts to determine the solution approach for an identified problem. All of the following techniques are acceptable for identifying the solution approach except for which one?

A. Benchmarking

B. Decision analysis

C. Risk analysis

D. Brainstorming

View answer

Correct Answer: A

Question #105

- (Topic 1) You are the business analyst for a smaller project where there are few requirements. Management would still like you to create a method to trace the few requirements for this project. What type of matrix would be best in this instance?

A. Roles and responsibility matrix

B. RACI matrix

C. Coverage matrix

D. Requirements trace matrix

View answer

Correct Answer: C

Question #106

- (Topic 1) You are the business analyst for your organization and are working on organizing the identified requirements for a new solution. Nancy, your assistant in this process, says that these requirements aren't very complex. You agree but add that it's this thing that makes the overall solution complex. What thing adds to the level of complexity among requirements?

A. Relationships among the requirements

B. Management in the project

C. Stakeholders in the project

D. Cost and schedule constraints

View answer

Correct Answer: C

Question #107

- (Topic 1) Holly's organization uses a plan-driven approach to business analysis. When it comes to communication in Holly's organization what type of communication will likely be required?

A. Face-to-face

B. Chain of command

C. Formal

D. Ad hoc

View answer

Correct Answer: A

Question #108

- (Topic 1) You are the business analyst for your organization and are to conduct stakeholder analysis. Which of the following statements best describes the conduct stakeholder analysis task?

A. This task identifies organizations and lines of business that may be affected by a proposed initiative or who share a common business nee

B. This task identifies stakeholders who may be affected by a proposed initiative or who share a common business nee

C. This task identifies the organizations that are likely affected by a problem that a project must solv

D. This task identifies the people who may be affected by a proposed initiative or who share a common business nee

View answer

Correct Answer: C

Question #109

- (Topic 1) You are the business analyst for your organization. Management has asked that you create a stakeholder map as part of the conduct stakeholder analysis process. What is a stakeholder map?

A. A stakeholder map is a visual diagram that shows the connection among positive and negative stakeholder

B. A stakeholder map is a visual diagram that illustrates where the stakeholders are geographically locate

C. A stakeholder map is a visual diagram that depicts the stakeholders' actions as responsible, accountable consult, and infor

D. A stakeholder map is a visual diagram that depicts the relationship of the stakeholders to the solution and to one anothe

View answer

Correct Answer: B

Question #110

- (Topic 1) You are the business analyst for your organization. Gary and Janet, two key stakeholders in the project, are in disagreement over a requirement for the type of software to be installed on the server your solution calls for. What must happen in this instance before formal approvalcan be offered?

A. The conflict will need to be resolved through research, resolution, or through a third-party mediation

B. Gary and Janet will need to determine who has seniority in the company to determine which requirement takes precedence

C. The conflict will need to be removed from the solution scope until Gary and Janet come to a solution

D. The business analyst will need to make a decision on which requirement is most appropriate

View answer

Correct Answer: D

Question #111

- (Topic 1) Paul is the business analyst for his organization. He is examining a single solution to determine if the solution he and his team have identified carries enough business value to justify its implementation. What business analysis process is Paul performing in this scenario?

A. Assess organizational readiness

B. Define transition requirements

C. Allocate requirements

D. Assess proposed solution

View answer

Correct Answer: A

Question #112

- (Topic 1) You are the business analyst for your organization and working with the stakeholders to prioritize the requirements. The stakeholders are concerned about the financial impact of the requirements should some of them fail during the implementation. You would like to rank the risk tolerance of the stakeholders based on their comments about the solution and the requirements. The following are the three categories of risk tolerance associated with the stakeholders except for which one?

A. Mitigation

B. Risk-aversion

C. Risk-seeking

D. Neutrality

View answer

Correct Answer: C

Question #113

- (Topic 1) You are the business analyst for the TGH Organization and are determining if you should buy or build a solution for your company. You have determined that you can create the in-house solution for $78,000 with a monthly support cost of $8,765. A vendor can create the solution for $61,000 with a monthly support costs of $7,990. How long will it take your company to break even if you choose the internal solution versus the vendor's solution?

A. 36 months

B. 12 months

C. 6 months

D. 22 months

View answer

Correct Answer: D

Question #114

- (Topic 1) You are the business analyst for your organization. You are currently working with Steve on the organize requirements process. You and Steve have elected to use the user stories approach for this process. What is the user stories approach for requirements organization?

A. Stakeholders' experiences equate to the stakeholder requirement

B. Stakeholders are interviewed and their experiences are recorded to help identify the requir ement

C. Stakeholders' objectives are described to identify the requirements that the solution will need to suppor

D. Stakeholders are interviewed and their stories are recorded as part of the requirement

View answer

Correct Answer: A

Question #115

- (Topic 1) You are the business analyst for your organization. Management has asked that you create a model of the requirements so the stakeholders can better understand the requirements and the project as a whole. Which of the following statements best describes a model?

A. Models are slices of the project solutio

B. Models simplify the requirements for common stakeholder

C. Models are statistics for the return on investment, time saved, and other mathematic

D. Models abstract and simplify realit

View answer

Correct Answer: D

Question #116

- (Topic 1) You are hosting a collection of stakeholders from across the organization to identify the ideas and attitudes about your company's help desk. You want the stakeholders to honestly share their opinions about the help desk service so you can identify problems, solutions, and take actions to improve the service. What type of requirements elicitation activity is this?

A. Stakeholder analysis

B. Focus groups

C. Workshop

D. Root cause analysis

View answer

Correct Answer: C

Question #117

- (Topic 1) Henry is the business analyst for his organization. Management has created a pre-determined budget of $450,000 for his solution. Henry has identified the project requirements but now wants to prioritize them based on timeboxing and budgeting. Henry examines the cost of the requirements and begins removing the requirements from the allowed list in order to meet the $450,000 budget. What timeboxing or budgeting approach is Henry using?

A. Parametric

B. All in

C. Selective

D. All out

View answer

Correct Answer: D

Question #118

- (Topic 1) Your organization is trying to determine which one of two opportunities they will pursue. The Project A is worth $235,987 and Project B is worth $567,000 but carries significant risk. The organization elects to purse Project B and not Project

A. What is the opportunity cost in this scenario?

A. $331013

B. There is not enough information to know as the risk for Project B has not been quantifie

C. $235,987

D. $567,000

View answer

Correct Answer: A

Question #119

- (Topic 1) You are the business analyst for your organization and are coaching Roberta on how business analysis works. Roberta is confused about what a business analysis methodology is during the business analysis planning and monitoring phase of the business analysis duties. What is a methodology?

A. A methodology is a formalized and repeatable business analysis approac

B. A methodology is a short term endeavor to create a unique product or servic

C. A methodology is an approach that the business analyst believes will work but it has not been proven to work yet in the business analysis domai

D. A methodology is a formalized plan that describes how the business analyst will complete the elicitation of requirement

View answer

Correct Answer: B

Question #120

- (Topic 2) You are the business analyst for your organization and are coaching Roberta on how business analysis works. Roberta is confused about what a business analysis methodology is during the business analysis planning and monitoring phase of the business analysis duties. What is a methodology?

A. A methodology is an approach that the business analyst believes will work but it has not been proven to work yet in the business analysis domai

B. A methodology is a short term endeavor to create a unique product or servic

C. A methodology is a formalized plan that describes how the business analyst will complete the elicitation of requirement

D. A methodology is a formalized and repeatable business analysis approac

View answer

Correct Answer: B

Question #121

- (Topic 2) As part of the requirements analysis a business analyst can use the same tools and techniques to model the current state of an organization. All of the following are valid reasons why would a business analyst want to create a current state domain model except for which one?

A. The current state model can help identify opportunities for improvemen

B. The current state model can help validate the solution scope with business and technical stakeholder

C. The current state model can help the business analyst create Pareto charts for process improvemen

D. The current state model can help assist stakeholders in understanding the current state

View answer

Correct Answer: C

Question #122

- (Topic 2) There are just three inputs to the assess proposed solution process. Which of the following is not one of the inputs for the assess proposed solution process?

A. Decision analysis

B. Requirements

C. Assumptions and constraints

D. Solution options

View answer

Correct Answer: A

Question #123

- (Topic 2) Which of the following is the best definition of the business rules analysis?

A. To define the people that govern decisions in and organization and that define, constrain, or enable organizational policie

B. To define the job functions, roles and responsibilities, and the designation of power among the project stakeholder

C. To define the rules that govern decisions in and organization and that define, constrain, or enable organizational policie

D. To define the historical information that is available for the business analyst to rely on for his researc

View answer

Correct Answer: D

Question #124

- (Topic 2) Wanda is the business analyst for her organization and she is currently working on the specify and model requirements process. One of the elements of this process is the documentation of the textual requirements. Wanda must describe the capabilities of the solution, any conditions that must exist for the requirements to operate, and what third component of the textual requirement?

A. Write in the active voice

B. Express only one requirement at a time

C. Any constraints that may prevent the solution from fulfilling the requirement

D. Describe a situation or problem

View answer

Correct Answer: A

Question #125

- (Topic 2) You are the business analyst for a new project. Part of this project is for the project team to manually install new workstations through the company's campus. Based on your research you have determined that the project team can install 25 new workstations per hour. Since there is a fixed amount of time that these workstations need to be installed you are considering adding additional labor for the implementation. You are also considering to adjust the prioritization of the project requirements

A. Report project

B. Parametric estimate

C. Timeboxing

D. Planning

View answer

Correct Answer: C

Question #126

- (Topic 2) You are working with Tom, a key stakeholder, in your business analysis duties. Tom is askingyou about the desired outcome for current business opportunity. Which one of the following is NOT an example of a desired outcome?

A. Implement new machinery to complete the work processes faster

B. Increase sales

C. Reduce costs

D. Reduce time to deliver a product or service

View answer

Correct Answer: A

Question #127

- (Topic 2) You are creating a model that shows how data moves through a system. Each function that modifies the data in any manner is identified, decomposed to smaller levels, and the system is completely described from start to storage. What type of a modeling technique are you using in this scenario?

A. Functional decomposition

B. Data flow diagramming

C. Organization modeling

D. Work decomposition

View answer

Correct Answer: C

Question #128

- (Topic 2) What two factors must the business analyst consider when conducting stakeholder analysis?

A. Influence and attitude

B. Position and politics

C. Politics and influence

D. Attitude and position

View answer

Correct Answer: C

Question #129

- (Topic 2) You are the business analyst for your organization. You are identifying new opportunities to improve upon your existing web services. Management is open to new opportunities as long as the changes do not take more than 60 days to implement. What type of a factor does the 60 day implementation represent?

A. Technical constraint

B. Schedule constraint

C. Business constraint

D. Assumption

View answer

Correct Answer: C

Question #130

- (Topic 2) Marcy is the business analyst for her organization. She is completing the business analysis task of defining the business needs. She has the business goals and objectives and the requirements stated documentation. What must she confirm about the requirements stated documentation before defining the business need based on her analysis?

A. The requirements must reflect actual business requirements, not a description of the solution

B. The requirements must contain no or little risk

C. The requirements must reflect proposed solutions as part of alternative identificatio

D. The requirements must be compatible with the refinement of the business goals and object ive

View answer

Correct Answer: A

Question #131

- (Topic 2) You are the business analyst for a large project for your organization. Your project has 65 stakeholders and this will greatly increase the complexity of the communication in this project. To demonstrate how complex this project and its communication will be, you show the management the number of communication channels in this project. How many channels exist in this project based on the number of stakeholders?

A. 2080

B. 4160

C. 65

D. 4225

View answer

Correct Answer: A

Question #132

- (Topic 2) You are currently working on creating the activity list for an initiative in your organization. What characteristic must be assigned to each task in your task list?

A. Procurement needs

B. Roles and responsibilities

C. Unique number

D. Risk level

View answer

Correct Answer: B

Question #133

- (Topic 2) You are the business analyst for your organization and are working with Sally, a project manager, for your organization. You and Sally are determining the cost of the labor, materials, equipment, and facilities in order to achieve the different solutions that have been proposed for an identified problem. What is this process called?

A. Cost budgeting

B. Expert judgment

C. Rough order of magnitude cost estimating

D. Scoping the project costs

View answer

Correct Answer: A

Question #134

- (Topic 2) You are the business analyst for the NHQ Organization. Management has asked that you examine the workflow and internal processes for order fulfillment. Specifically they'd like you to complete an in-depth analysis and documentation of the business problems and opportunities that may be exist for the organization. What business analysis knowledge area does this activity map to?

A. Requirements elicitation

B. Solution assessment and validation

C. Enterprise analysis

D. Requirements management and communication

View answer

Correct Answer: C

Question #135

- (Topic 2) You are the business analyst for your organization and are currently with several key stakeholders as part of the determination of which business analysis approach is most appropriate for the current project. Which one of the following is not a stakeholder that is considered when completing the business analysis planning and monitoring task to determine a business analysis approach?

A. Tester

B. Project manager

C. Regulator

D. Functional management

View answer

Correct Answer: A

Question #136

- (Topic 2) You are the business analyst for your organization. You are currently writing the business goals and objectives as part of the elements for the define business process. Which one of the following statements best describes the business goals and objectives element?

A. They describe the processes the solution will need to improve for the project to be successf u

B. They describe all of the positive benefits in ratio to the risk and costs of the projec

C. They describe all of the required work the project will need to complete in order to reach its objective

D. They describe the ends that the organization is seeking to achiev

View answer

Correct Answer: A

Question #137

- (Topic 2) You are the business analyst for your organization and are working on prioritizing requirements. What plan should guide you through this process?

A. Risk management plan

B. Project management plan

C. Requirements management plan

D. Scope management plan

View answer

Correct Answer: A

Question #138

- (Topic 2) You are the business analyst for a new project. Part of this project is for the project team to manually install new workstations through the company's campus. Based on your research you have determined that the project team can install 25 new workstations per hour. Since there is a fixed amount of time that these workstations need to be installed you are consideringadding additional labor for the implementation. You are also considering to adjust the prioritization of the project requirements b

A. Timeboxing

B. Planning

C. Parametric estimate

D. Report project

View answer

Correct Answer: C

Question #139

- (Topic 2) You are coaching Marcy, a new business analyst for your organization, on business analysis processes. Marcy is concerned about the define solution scope process, especially the implementation approach element. Which of the following statements best defines the implementation approach element for Marcy?

A. The implementation approach describes how the chosen solution approach will deliver the solution scop

B. The implementation approach defines major business and technical dependencies that impose constraints to the effort to deploy the solutio

C. The implementation approach is described in terms of the major features and functions that are to be include

D. The implementation approach describes the new capabilities required to meet the business nee

View answer

Correct Answer: C

Question #140

- (Topic 2) Which one of the following statements best describes requirements prioritization?

A. It determines how requirements will be prioritized based on the most important stakeholders to the least important stakeholder

B. It is only used with the change-driven approach to business analysi

C. It is only used with the plan-driven approach to business analysi

D. It determines how requirements will be prioritized and how those priorities will be used to define the solution scop

View answer

Correct Answer: C

Question #141

- (Topic 2) Yolanda is the web designer for your company and you are the business analyst. You are working with Yolanda on a new website that your company will host. You'd like for her to create a mock-up of the website without spending much time on the actual workings behind the web interface. You'd like for her to show the customer how the website will look, some idea of the functionality of the website, and some basic graphics and colors so the customer can see the direction of the project. What type of

A. Mock-up prototype

B. Vertical prototype

C. Storyboard prototype

D. Horizontal prototype

View answer

Correct Answer: D

Question #142

- (Topic 2) The creative thinking process has three values to determine the effectiveness of the process. Which one of the following is not a measurement of effective creative thinking?

A. Application of new ideas to resolve existing problems

B. Generation of a pre-determined number of new ideas for a business solution

C. Willingness of stakeholders to accept new approaches

D. The successful generation and productive consideration of new ideas

View answer

Correct Answer: D

Question #143

- (Topic 2) Paul is the business analyst for his organization. He is examining a single solution to determine if the solution he and his team have identified carries enough business value to justify its implementation. What business analysis process is Paul performing in this scenario?

A. Assess organizational readiness

B. Define transition requirements

C. Allocate requirements

D. Assess proposed solution

View answer

Correct Answer: B

Question #144

- (Topic 2) What type of requirements elicitation technique is the Delphi Technique?

A. Survey

B. Workshop

C. Round table

D. Prototyping

View answer

Correct Answer: C

Question #145

- (Topic 2) You are the business analyst for your organization and need a method to requirements elicitation from nearly 12,000 stakeholders. You want a method to quickly capture this group's feelings and thoughts to identify what the majority of this group needs and wants in a new solution your organization may create. What requirements elicitation technique can be used in this scenario?

A. Interviews

B. Trend analysis

C. Focus groups

D. Surveys

View answer

Correct Answer: A

Question #146

- (Topic 2) You are the business analyst for your organization and are preparing to conduct stakeholder analysis. As part of this process you realize that you'll need several inputs. Which one of thefollowing is NOT an input you'll use for the conduct stakeholder analysis task?

A. Enterprise architecture

B. Enterprise environmental factors

C. Organizational process assets

D. Business need

View answer

Correct Answer: A

Question #147

- (Topic 2) A business analyst is helping management determine which solution they should choose. As it happens that the organization can only choose one of the two solutions due to time and resource restrictions. Solution A worths $456,000 to the organization while solution B worths $565,000 to the organization. While solution A costs less, it is less risky and takes less time to complete so management elects to seize Solution

A. What is the opportunity cost?

A. $565,000

B. There is not enough information to know how much the solution will cost the organizatio

C. $109,000

D. $456,000

View answer

Correct Answer: D

Question #148

- (Topic 3) Which of the following charts is a quality control tool to show categories of defects?

A. Pareto chart

B. RACI chart

C. Gantt chart

D. RAM chart

View answer

Correct Answer: D

Question #149

- (Topic 3) Which one of the following diagrams visualize the result of the root cause analysis study?

A. Activity diagrams

B. State diagrams

C. Tornado diagrams

D. Cause-and effect diagrams

View answer

Correct Answer: A

Question #150

- (Topic 3) Which of the following processes includes tasks and roles, risk categories, schedules for risk management activities, definitions of probability and impact, and the stakeholders' tolerances?

A. Risk management plan

B. Risk register

C. Risk analysis

D. Risk response plan

View answer

Correct Answer: B

Question #151

- (Topic 3) Which of the following software development life cycles is a methodology that divides the project into phases, and the project manager focuses on control of time, cost, and scope?

A. Spiral

B. Agile

C. Waterfall

D. Incremental

View answer

Correct Answer: D

Question #152

- (Topic 3) Which of the following can be an effective tool during quality control to help determine the how the problem occurred?

A. Rework

B. Trend Analysis

C. Flowcharting

D. Pareto Diagram

View answer

Correct Answer: A

Question #153

- (Topic 3) Which of the following diagrams is known as Ishikawa diagram?

A. Activity

B. Data-flow

C. Cost-Benefit

D. Cause-and Effect

View answer

Correct Answer: D

Question #154

- (Topic 3) Which of the following is a narrative description of the work required for the project?

A. Contract work breakdown structure (CWBS)

B. Work breakdown structure (WBS)

C. Contract statement of work (CSOW)

D. Statement of work (SOW)

View answer

Correct Answer: B

Question #155

- (Topic 3) Which of the following roles approves the project scope statement, phase gate reviews, solution validations, scope changes, and project success criteria?

A. Project manager

B. Subject matter expert

C. Solution owner

D. Stakeholder

View answer

Correct Answer: C

Question #156

- (Topic 3) Which of the following is the process of analyzing the areas of a project that are most affected by risk?

A. Risk Identification

B. Risk Urgency Assessment

C. Risk Categorization

D. Risk Analysis

View answer

Correct Answer: A

Question #157

- (Topic 3) Which of the following process models needs to complete each set of tasks in one phase before moving into the next phase in a project development life cycle?

A. Procedural model

B. Evolutionary model

C. Spiral model

D. Waterfall model

View answer

Correct Answer: A

Question #158

- (Topic 3) Which of the following types of charts shows which resources are needed in the project and allows you to group the resources by project phase or other attributes?

A. Pareto chart

B. Organizational Breakdown Structure

C. Gantt chart

D. Resource Breakdown Structure

View answer

Correct Answer: D

Question #159

- (Topic 3) Which of the following quantitative risk analysis techniques relies on experience and past data to compute the probability and impact of risks on project objectives?

A. Probability distribution

B. Sensitivity analysis

C. Modeling and simulation

D. Interviewing

View answer

Correct Answer: A

Question #160

- (Topic 3) Which of the following techniques is used to divide a project into controllable parts?

A. Gantt Chart

B. Pareto Chart

C. WBS

D. CPM

View answer

Correct Answer: C

Question #161

- (Topic 3) Which of the following is a table of all stakeholders showing the mapping of which stakeholders will contribute information to other stakeholders?

A. RACI Chart

B. Communications Requirements Matrix

C. Project scope statement

D. Organizational Breakdown Structure

View answer

Correct Answer: C

Question #162

- (Topic 3) Which of the following processes is must at the end of each project phase to determine the completeness of the project work and to gain the customer's acceptance to move the project forward?

A. Scope verification

B. Inspection of key results

C. Quality control

D. Phase gate review

View answer

Correct Answer: D

Question #163

- (Topic 3) Which of the following represents the duration of activities against a calendar?

A. Scatter chart

B. Gantt chart

C. Pie chart

D. Pareto chart

View answer

Correct Answer: D

Question #164

- (Topic 3) You are completing the prepare for elicitation process for an identified problem in your organization. The prepare for elicitation process requires three inputs for this process. Which one of the following is not an input that will help you prepare for the elicitation activities?

A. Stakeholder list

B. Stakeholder concerns

C. Business need

D. Solution scope

View answer

Correct Answer: C

Question #165

- (Topic 3) Which of the following types of elicitation allows each stakeholder to freely discuss their role in a particular process?

A. Focus group

B. Structured interview

C. Quick Interview

D. Unstructured interview

View answer

Correct Answer: C

Question #166

- (Topic 3) What portion of the communications model could be defined as the translator?

A. Receiver

B. Medium

C. Translator

D. Sender

View answer

Correct Answer: D

Question #167

- (Topic 3) Which of the following roles helps assess the data requirements of a project, identifies data assets, and helps the project team complete data modeling requirements?

A. Database analyst

B. End user

C. Subject matter expert

D. Information architect

View answer

Correct Answer: D

Question #168

- (Topic 3) The business process model is also known as _________.

A. Organization model

B. Activity model

C. Relational model

D. Data flow model

View answer

Correct Answer: D

Question #169

- (Topic 3) Which of the following is a method of displaying the timelines of all the various subtasks that are involved in any project?

A. Pie chart

B. Scatter chart

C. Activity network diagram

D. Cost-benefit analysis

View answer

Correct Answer: D

Question #170

- (Topic 3) Which of the following is described in the statement below? "It shows the history and pattern of variation. It is a line graph that shows data points plotted in the order in which they occur. They show trends in a process over time, variation over time, or declines or improvements in a process over time. Trend analysis is performed using them."

A. Cause and effect diagram

B. Histogram

C. Run chart

D. Pareto chart

View answer

Correct Answer: C

Question #171

- (Topic 3) Which of the following captures all of the activities within a business, the inputs and outputs of each activity, and the required resources to complete each activity?

A. Business scenario

B. Business process model

C. Business architecture

D. Business case

View answer

Correct Answer: B

Question #172

- (Topic 3) Which of the following process groups occurs at the beginning of the project?

A. Executing

B. Planning

C. Initiating

D. Controlling and Monitoring

E. Closing

View answer

Correct Answer: A

Question #173

- (Topic 3) Which of the following techniques involves attempting to make and numerically determine the probability of various adverse events and measuring the likely extent of the losses?

A. Risk analysis

B. Qualitative risk analysis

C. Risk assessment

D. Quantitative risk analysis

View answer

Correct Answer: B

Question #174

- (Topic 3) As a program manager, you decided to overlap two phases of your program. Which of the following terms best describe your act?

A. Lead time

B. Rolling

C. Fast tracking

D. Crashing

View answer

Correct Answer: B

Question #175

- (Topic 3) Which of the following terms is used to describe a major deliverable or key even in the project used to measure project progress?

A. Project life cycle

B. Phase

C. Achievement

D. Milestone

View answer

Correct Answer: B

Question #176

- (Topic 3) Which of the following is the formal acceptance of the project?

A. A project review

B. A sign-off

C. Risk assessment

D. Inspection trend analysis

View answer

Correct Answer: D

Question #177

- (Topic 3) Which of the following phases is the first step towards creating a business continuity plan?

A. Business Continuity Plan Development

B. Scope and Plan Initiation

C. Business Impact Assessment

D. Plan Approval and Implementation

View answer

Correct Answer: B

Question #178

- (Topic 3) There are 50 stakeholders in the current project. How many communication channels exist in this project?

A. 1200

B. 1225

C. 1500

D. 500

View answer

Correct Answer: D

Question #179

- (Topic 3) Which of the following requirement attributes lacks any ambiguous characteristics?

A. Understandable

B. User Requirements Document (URD)

C. Unambiguous

D. Urgency

View answer

Correct Answer: B

Question #180

- (Topic 1) Wanda is the business analyst for her organization and she is currently working on the specify and model requirements process. One of the elements of this process is the documentation of the textual requirements. Wanda must describe the capabilities of the solution, any conditions that must exist for the requirements to operate, and what third component of the textual requirement?

A. Any constraints that may prevent the solution from fulfilling the requirement

B. Write in the active voice

C. Describe a situation or problem

D. Express only one requirement at a time

View answer

Correct Answer: A

Question #181

- (Topic 1) What is the term used to describe the cost of the solution after the solution has been implemented in production by a vendor?

A. Total ownership costing

B. Lifecycle maintenance fees

C. Sustainability fees

D. Total cost of ownership

View answer

Correct Answer: D

Question #182

- (Topic 1) You are the business analyst for your organization and you are completing the manage requirements traceability process. You are tracking the requirements to determine how the requirements are interrelated with one another and with the actual delivery of the project scope. There are actually three reasons why the business analyst should trace requirements. Which one of the following is not one of the three reasons why trace requirements is useful?

A. Impact analysis

B. Requirements coverage

C. Requirements allocation

D. Quality control

View answer

Correct Answer: D

Question #183

- (Topic 1) You are the business analyst for your organization and are with another business analyst, Steve, on the requirements elicitation for a new solution. You warn Steve that you'll need to be tracing the requirements in an effort to prevent scope creep. What is scope creep?

A. The scope grows slightly larger as more requirements, often unneeded, are added to the scope

B. The scope slips on the schedule which in turn delays the project delivery date

C. Gold plating

D. The scope shifts from the original intent of the business case

View answer

Correct Answer: A

Question #184

- (Topic 1) Jane is the business analyst for her organization and she is completing passive observation to identify improvement opportunities in the workflow. She notices that some of the employees perform certain customer-facing activities in a different format than the other workers. Is this a problem that can be addressed as part of an improvement opportunity?

A. It can be a problem as customers could become confused or frustrated because of the different approaches to the wor

B. It is not a problem unless there is a drop in sales so it should be left alon

C. It can be a problem as the enterprise environmental factors always call for consistency in all processe

D. It is not a problem unless the customer complain

E. If Jane has not noticed the customers complaining then the process should be left alon

View answer

Correct Answer: A

Question #185

- (Topic 1) Ben is the business analyst for his organization. Ben is currently working on a solution to improve a laser printer. He has taken the laser printer apart, identified each component, and documented each component's purpose. What type of requirements organization is Ben doing in this scenario?

A. Process modeling

B. Data modeling

C. Functional decomposition

D. Scope modeling

View answer

Correct Answer: C

Question #186

- (Topic 1) What document defines the business needs, identifies key stakeholders, and describes the positive impact the solution will provide on the key stakeholders?

A. Project charter

B. Project scope statement

C. Solution scope

D. Vision statement

View answer

Correct Answer: D

Question #187

- (Topic 1) You are the business analyst for your organization. You are coaching Tom about the different approaches to business analysis. Which type of business analysis approach has the most business analysis work at the beginning of the project or during the start of a project phase?

A. Change-driven approach

B. Value-driven approach

C. Plan-driven approach

D. Requirements-driven approach

View answer

Correct Answer: C

Question #188

- (Topic 1) Sally is the business analyst for her organization. Sally and her business analysis team is currently using a business analysis approach to determine what the competition of her organization is offering prospective clients. She is trying to identify solutions to increase revenue by remaining competitive with the competition. What business analysis approach is Sally and her business analysis team using?

A. Business rules analysis

B. Functional decomposition

C. Focus groups

D. Benchmarking

View answer

Correct Answer: D

Question #189

- (Topic 1) You are the business analyst for your organization. You are preparing the business needs documentation for a new solution to an identified problem. Parts of your input for this process are the business goals and objectives set by your organization. What approach can you use to assess the business goal and their validity and longevity?

A. Functional decomposition

B. POLDAT

C. SMART

D. Root cause analysis

View answer

Correct Answer: C

Question #190

- (Topic 1) Management has asked you, a business analyst for your organization, to create the solution scope for an identified problem. In order to complete this task you'll need three elements. All of the following are elements you'll need in order to write the solution scope except for which one?

A. Work breakdown structure

B. Implementation approach

C. Solution scope definition

D. Dependencies

View answer

Correct Answer: A

Question #191

- (Topic 1) You are the business analyst for your organization. Management has asked that you create a method to store the project requirements including those under development, under review, and the requirements which have been approved. What is management asking you to create?

A. A change management system

B. A repository

C. A project scope statement

D. A requirements register

View answer

Correct Answer: B

Question #192

- (Topic 1) You are the business analyst for your organization and are working on organizing the identified requirements for a new solution. Nancy, your assistant in this process, says that these requirements aren't very complex. You agree but add that it's this thing that makes the overall solution complex. What thing adds to the level of complexity among requirements?

A. Relationships among the requirements

B. Management in the project

C. Stakeholders in the project

D. Cost and schedule constraints

View answer

Correct Answer: A

Question #193

- (Topic 1) You are the business analyst for your organization and are to conduct stakeholder analysis. Which of the following statements best describes the conduct stakeholder analysis task?

A. This task identifies organizations and lines of business that may be affected by a proposed initiative or who share a common business nee

B. This task identifies stakeholders who may be affected by a proposed initiative or who share a common business nee

C. This task identifies the organizations that are likely affected by a problem that a project must solv

D. This task identifies the people who may be affected by a proposed initiative or who share a common business nee

View answer

Correct Answer: A

Question #194

- (Topic 1) Which one of the following terms is not a business analysis planning and monitoring approach?

A. Structured walkthroughs

B. Decision analysis

C. Requirements elicitation

D. Process modeling

View answer

Correct Answer: B

Question #195

- (Topic 1) You are the business analyst for your organization. Management realizes that a proposed solution has risks that may cause the entire project to fail. They would like you to prioritize the requirements with maximum risks first so that if the project fails, there is little loss of capital in the project implementation. What requirements prioritization approach is management asking you to create in this instance?

A. Implementation difficulty

B. Business or technical risk

C. Likelihood of success

D. Relationship to other requirements

View answer

Correct Answer: C

Question #196

- (Topic 1) You are the business analyst for the TGH Organization and are determining if you should buy or build a solution for your company. You have determined that you can create the in-house solution for $78,000 with a monthly support cost of $8,765. A vendor can create the solution for $61,000 with a monthly support costs of $7,990. How long will it take your company to break even if you choose the internal solution versus the vendor's solution?

A. 36 months

B. 12 months

C. 6 months

D. 22 months

View answer

Correct Answer: B

Question #197

- (Topic 1) What part of defining the business needs process will evaluate the ends that the organization is seeking to achieve?

A. Business goals and objectives

B. Alternative identification

C. Solution assessment

D. Requirements

View answer

Correct Answer: D

Question #198

- (Topic 1) What type of a business analysis approach focuses on the rapid delivery of business value in short iterations?

A. Risk-driven

B. Change-driven

C. Risk-laden

D. Profit-driven

View answer

Correct Answer: C

Question #199

- (Topic 1) Gary is the business analyst for his organization and he is preparing a presentation about the requirements for a large software development project. Before Gary makes the presentation what should he do as part of his preparation for the presentation?

A. Determine an appropriate format for the presentation

A. Confirm that he has the authority to host the presentatio

B. Confirm that the stakeholders have signed off on the requirement

C. Hire a scribe to keep the minutes of the meetin

View answer

Correct Answer: A

Question #200

- (Topic 1) You are the business analyst for the YGT Organization. You have just completed a capabilities gap assessment and have determined that your organization does not have the necessary resources and technology to seize a business opportunity. What is the most likely course of action for the organization?

A. Hire additional resource

B. Launch a new projec

C. Hire contractors to complete the project wor

D. Move onto the next opportunit

View answer

Correct Answer: B

Question #201

- (Topic 1) You need to identify assumptions as part of the assessment of capability gaps. Which of the following is an example of an assumption?

A. The project manager believes that her project team members can program in COBO

B. All vendors must have security clearanc

C. The software must be compatible with the current operating syste

D. The risk in the project must be quantifie

View answer

Correct Answer: A

Question #202

- (Topic 1) You are the business analyst for your organization and working with Tim to identify theassumptions within the business solution. Which one of the following is an assumption?

A. The vendor believes the hardware should arrive by December 1

B. The software must be compatible with Windows Vista

C. The software must cost less than $99 per license

D. The hardware must costs less than $450 per uni

View answer

Correct Answer: B

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