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Question #1
A user wants to ensure that callers from the voice VLAN and callers from the PSTN are directed to a voice mailbox if the line associated with the user’s dn is in use. Which of the following settings in the Call Forward and Pickup Settings section of the UCM Administration Directory NumberConfiguration page would enable this behavior? (Select 2 choices.)
A. Forward All
B. Forward Busy External
C. Forward Busy Internal
D. Forward No Answer External
E. Forward No Answer Internal
F. Forward Unregistered External
View answer
Correct Answer: BC

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Question #2
Which of the following can managers display by clicking Device Reports > Gateway in the CAR GUI? (Select the best answer.)
A. the Gateway Detail report
B. the Gateway Summary report
C. the Gateway Utilization report
D. none of the gateway reports
View answer
Correct Answer: D
Question #3
You have a Cisco CME router with CUE installed. You want to configure the router so that the MWI light will turn on when a user receives a voice mail message. All of the users have four-digit extensions. You issue the following commands on the router: ephone-dn 1 mwi on Which of the following commands could you issue to complete the configuration? (Select the best answer.)
A. number *1
B. number
C. number 601
D. number 6001
E. number 6001
F. number *1
View answer
Correct Answer: D
Question #4
Which of the following is not true of both CUPS persistent chat rooms and CUPS ad-hoc chat rooms? (Select the best answer.)
A. Neither room can be created or managed by users
B. Users cannot invite other users to a persistent room
C. The presence status of users cannot be viewed in an ad-hoc room
D. Both rooms are deleted when the last user logs out
E. Ad-hoc chat rooms allow the recording of transcripts
View answer
Correct Answer: A
Question #5
Which of the following fields is not available in the Cisco Unity Connection VoiceMailUser Template? (Select the best answer.)
A. Alias
B. Display Name
C. Extension
D. Alternate Extension
E. Employee ID
View answer
Correct Answer: D
Question #6
Which of the following can a user template automatically configure for a new user in Unity Connection? (Select 2 choices.)
A. a user alias
B. an extension number
C. an administrator role
D. the message volume
E. an SMTP address
View answer
Correct Answer: CD
Question #7
You are deploying Cisco Jabber in a UCM 10.0 environment with full integration. You have already configured all of the following: 1. A _cisco-uds Service DNS SRV record for UCM on the DNS server 2. An IM and Presence Service Profile in UCM Service Profiles 3. End users with the IM and Presence Service Profile in UCM User Management You click the Advanced settings link in Cisco Jabber. Which of the following radio buttons should most likely be selected for the Select your account type group in order to compl
A. Automatic
B. Cisco IM & Presence
C. WebEx Messenger
D. Cisco Communications Manager 8
E. Cisco Communications Manager 9 or later
View answer
Correct Answer: A
Question #8
Which of the following statements are true? (Select 2 choices.)
A. A reset is faster than a restart
B. A reset restores the IP phone to the factory default settings
C. You can reset an IP phone by pressing ##*## on the phone's keypad
D. You can restart an IP phone by pressing ##*## on the phone's keypad
E. An IP phone reset contacts the TFTP server
F. An IP phone restart contacts the TFTP server
View answer
Correct Answer: EF
Question #9
Which of the following is a Cisco voice messaging product that is typically installed in a router module slot? (Select the best answer.)
A. CME
B. UCM
C. Unity
D. CUE
E. Unity Connection
View answer
Correct Answer: D
Question #10
Two VoIP users and a mobile phone caller are participating in an active UCM call. No analog gateway is present on the network. During the call, one of the UCM subscriber servers fails. Which of the following will occur? (Select the best answer.)
A. The mobile phone caller will be disconnected
B. All three users will be disconnected
C. All three users will remain active on the call
D. The two VoIP users will be disconnected
View answer
Correct Answer: A
Question #11
You issue the show running-config command on Router1 and Router2 and receive the following partial output on both routers: Dial-peer voice 7 voip destinationpattern ....... session target ipv4:10.11.12.13 How will VoIP dial peer 7 be used when Phone1 calls Phone2? (Select the best answer.)
A. Router1 will use it as an inbound dial peer
B. Router1 will use it as an outbound dial peer
C. Router2 will use it as an inbound dial peer
D. Router2 will use it as an outbound dial peer
View answer
Correct Answer: B
Question #12
You issue the show running-config command on a CME router and receive the following partial output: Examine the output, and use the information you gather to answer the question. Which of the following statements about the dial peer configuration is true? (Select the best answer.)
A. The dial peer number is invalid
B. The destination pattern is invalid
C. The wrong keyword has been used to define the session target
D. The session target is the same as the default router
View answer
Correct Answer: C
Question #13
Which of the following can you display by clicking System Reports > Traffic > Summary by Phone Number in the UCM 8.0 CAR GUI? (Select the best answer.)
A. the current number of billing errors
B. the call volume for a given period of time
C. the QoS rating information for inbound calls
D. the top number of users by maximum length of calls
View answer
Correct Answer: B
Question #14
Which of the following does not provide access to realtime reporting? (Select the best answer.)
A. CAR
B. RTMT
C. Unified Serviceability
D. Unified Reporting
View answer
Correct Answer: A
Question #15
Which of the following does Cisco recommend as the maximum amount of packet loss on a VoIP network? (Select the best answer.)
A. 1 percent
B. 3 percent
C. 20 percent
D. 50 percent
View answer
Correct Answer: A
Question #16
You are the administrator for your company's UCM network. Your company is running the UCM 8.6(1). Examine the exhibit below, and answer the associated question: You have verified that the softphone named Jabberwocky has been created and associated with the correct end user in UCM Administration. Which of the following is least likely to have caused the Cisco Jabber error message? (Select the best answer.)
A. The TFTP server is down
B. The IM and Presence server is down
C. Servers have not been configured by using host names
D. Cisco Jabber requires a fully qualified user name
View answer
Correct Answer: D
Question #17
Which of the following Unity Connection features cannot be modified from a user account's Phone Menu screen? (Select the best answer.)
A. touchtone conversation style
B. touchtone conversation live reply
C. touchtone conversation menu style
D. touchtone conversation speed
E. touchtone conversation volume
F. message locator sort order
View answer
Correct Answer: B
Question #18
Your company synchronizes Microsoft Active Directory enduser accounts with UCM. Which of the following tasks cannot be performed by using the UCM administrative GUI? (Select 2 choices.)
A. assigning users to groups
B. assigning an IP phone to a user
C. assigning roles to user groups
D. changing user PINs
E. creating end-user accounts
F. deleting end-user accounts
View answer
Correct Answer: EF
Question #19
Your company uses DRS to back up UCM data on a tape drive. You want to add a network directory as a DRS backup device. Which of the following is required to complete your task? (Select the best answer.)
A. IPSec
B. SFTP
C. SSL
D. a cluster security password
View answer
Correct Answer: B
Question #20
You are the administrator for a small VoIP network connected to an ITSP in the United States. Your supervisor informs you that he is hearing a fast busy signal when he picks up the handset of his IP phone. You have verified that no other users are experiencing this problem. In which of the following fault domains should you begin troubleshooting? (Select the best answer.)
A. the IP phone
B. the cable connecting the IP phone to the switch
C. the network switch that is connected to the IP phone
D. the voice network's router
View answer
Correct Answer: A

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