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ServiceNow CIS-SAM Exam Sample Questions | SPOTO

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Question #1
When setting up page properties in UI Builder, which elements can be customized? (Select two)
A. Page layout structure
B. Component-specific styles
C. Default language setting
D. Data resource caching policy
View answer
Correct Answer: AB
Question #2
What are three ways to get software asset data into ServiceNow?
A. Clone, Background Script, Discovery
B. Import Data, Plugin, Clone
C. Discovery, Import Data, Manualcorrect
D. Plugin, Background Script, Manual
View answer
Correct Answer: C
Question #3
Which tasks can be performed using the Theme Editor? (Select two)
A. Modify the portal header
B. Change background colors
C. Create new database tables
D. Adjust font styles
View answer
Correct Answer: BD
Question #4
From the User menu, which actions can a user select? (Choose three.)
A. Send Notifications
B. Log Out ServiceNow
C. Elevate Roles
D. Impersonate Users
E. Order from Service Catalog
F. Approve Records
View answer
Correct Answer: BCD
Question #5
What product must you procure a separate license for in order to utilize Workflow and Client Software Distribution (CSD) to automatically install software on devices.
A. AITSM
B. BAsset Management
C. COrchestration
D. DDiscovery
E. EDeployment management
View answer
Correct Answer: B
Question #6
What are some key steps in developing a process using Process Automation Designer? (Select two)
A. Create stages and actions
B. Enable system logging
C. Define condition-based flows
D. Configure database indexing
View answer
Correct Answer: AC
Question #7
How can the Process Automation Designer interface improve the efficiency of workflow development? (Choose thre.)
A. Simplified UI for designing complex workflows
B. Automatic generation of code snippets
C. Real-time testing and validation
D. Collaboration features for team development
E. Enhanced security protocols
View answer
Correct Answer: ACD
Question #8
What is the default method for passing data between components in a UI Builder page?
A. API integrations
B. Custom scripts
C. Client state parameters
D. Global variables
View answer
Correct Answer: C
Question #9
How are widgets added to a Service Portal page?
A. By modifying the ServiceNow database
B. Using the Widget Selector in the Page Designer
C. Through a background script
D. By configuring UI Policies
View answer
Correct Answer: B
Question #10
What ServiceNow feature helps companies manage third parties without emails and spreadsheets??
A. The Third-party Platform
B. The Third-party Portal
C. The Customer Service Portal
D. The Third-party Registry
View answer
Correct Answer: B
Question #11
Additional Software Model Lifecycles phases can be added as .
A. AOptions
B. BItems
C. CChoices
D. DSelections
View answer
Correct Answer: A
Question #12
Which of the following features enables organizations to easily upgrade a standard version of their software to an enterprise version?
A. Software Entitlement
B. Software Edition
C. Software Assurance
D. Software Allocationcorrect
View answer
Correct Answer: D
Question #13
A software model can have up to how many catalog items?
A. 1correct
B. 2
C. 6
D. 10
E. Unlimited
View answer
Correct Answer: A
Question #14
Which use cases are commonly supported by Playbook capabilities? (Select two)
A. HR Case Management
B. Data migration between instances
C. Customer Service Management
D. System performance tuning
View answer
Correct Answer: AC
Question #15
Within the ‘Run Reconciliation’ process, how can the reconciliation be grouped?
A. Country, Department, Corporation, Location, Accountcorrect
B. Country, Department, Company, Region, Cost Center
C. Country, Business Unit, Corporation, Location, Account
D. Country, Business Unit, Company, Region, Cost Center
View answer
Correct Answer: A
Question #16
Blacklisted candidates are ______________ .
A. Software installations that are not normalized
B. Unlicensed and unallocated installations
C. Software installations not allowed in the network environment
D. Software installations with low usage
View answer
Correct Answer: B
Question #17
What action would ensure milestones close automatically?
A. Validate that the ‘glide
B. Set the 'com
C. Edit the ‘com
D. Override the Dictionary attributes for the Expense field to add the ‘Create a task expense line for top task’ attribute and set it to true
View answer
Correct Answer: B
Question #18
What table is populated with the content library data that is pulled from the content service?
A. samp_sw_package
B. cmdb_sw_product_model
C. sam_content_library
D. cmdb_ci_spkg
View answer
Correct Answer: D
Question #19
How are solutions moved from Dev to Prod?
A. Solutions are manually exported
B. Solutions are captured in update sets
C. Solutions are created in production
D. Solutions are automatically deployed without version control
View answer
Correct Answer: B
Question #20
Which of the following are NOT features of the Publisher workbench navigation tree? (Choose two.)
A. Expand and collapse tree linkscorrect
B. List of all publisherscorrect
C. Software model compliance icons
D. Filter products
E. Compliance toggle switchcorrect
F. List of all publishers out of compliancecorrect
View answer
Correct Answer: ABEF
Question #21
Which elements define a Discovery Solution? (Choose thre.)
A. MID Server installation and configuration
B. Discovery patterns for devices and applications
C. Reconciliation definitions in the CMDB
D. Defined IP ranges for scanning
E. Knowledge base articles for incident resolution
View answer
Correct Answer: ABD
Question #22
What type of publisher lifecycle information does the Software Lifecycle report prioritize?
A. Information provided in the demo data
B. Information entered by the user
C. Information entered by the publishercorrect
D. Information provided by the software library
E. Information provided by the publisher pack
View answer
Correct Answer: C
Question #23
The Per Named User license metric licenses which of the following?
A. A user for a number of installations of software
B. A device for a number of installations of software
C. A specific user for a number of installations of software
D. Cores on a physical server or virtual machine
E. A specific device for a number of installations of software
View answer
Correct Answer: C
Question #24
Which technology is primarily used to build custom web components in UI Builder?
A. Angular
B. Web Components standard (HTML, CSS, JS)
C. React
D. Vue
View answer
Correct Answer: B
Question #25
How do time-based triggers function in process automation?
A. They activate processes based on user input
B. They initiate processes at predetermined intervals or times
C. They depend on external system updates
D. They rely on manual intervention to start
View answer
Correct Answer: B
Question #26
Software Asset Lifecycle has __________ components.
A. 8correct
B. 6
C. 7
D. 5
View answer
Correct Answer: A
Question #27
When creating a reportable bar graph view of License Metrics, you can use which of the following options to refine how you view license metric data?
A. ‘Group by’ or ‘Stacked by’correct
B. ‘Group by’ and ‘Stacked by’
C. ‘Stacked by’
D. ‘Group by’
View answer
Correct Answer: A
Question #28
In which domains can a user see an assignment group? (Choose thre.)
A. In their domain's parent domain
B. In their domain's child domains
C. In domains listed as visible, as defined by the user's group membership
D. In domains contained within their domain
View answer
Correct Answer: BCD
Question #29
What are three ways to get software asset data into ServiceNow?
A. Clone, Background Script, Discovery
B. Import Data, Plugin, Clone
C. Discovery, Import Data, Manual
D. Plugin, Background Script, Manual
View answer
Correct Answer: C
Question #30
What features does the Process Automation Designer interface provide for managing activities? (Choose two)
A. Drag-and-drop functionality
B. Real-time collaboration tools
C. Integration with cloud storage
D. Version control for workflows
View answer
Correct Answer: AD

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