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ServiceNow CIS-HAM Exam Questions and Answers 2024, Hardware Asset Management Implementer | SPOTO

The ServiceNow CIS-HAM (Certified Implementation Specialist - Hardware Asset Management) Exam is designed for IT professionals and asset managers aiming to demonstrate their expertise in implementing and configuring ServiceNow's Hardware Asset Management (HAM) solutions. This certification validates skills related to optimizing hardware asset lifecycle processes, tracking hardware inventory, and improving operational efficiencies. The CIS-HAM exam tests candidates’ knowledge in areas such as hardware discovery, asset tracking, lifecycle management, and ServiceNow configuration for HAM. SPOTO provides comprehensive ServiceNow CIS-HAM exam questions and answers for 2024, helping candidates prepare effectively for this certification. These resources include expert-crafted Hardware Asset Management practice questions and real-world scenarios to ensure successful exam preparation. With SPOTO's trusted support, you can confidently pass the CIS-HAM exam and advance your IT asset management career.
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Question #1
Which catalog would an end user order a new laptop from to enable automatic creation of an associated asset?
A. Company Catalog
B. Product Catalog
C. Service Catalog
D. Vendor Catalog
View answer
Correct Answer: C
Question #2
Any normalization that has occurred on a model can be reverted by using this feature.
A. Normalizations cannot be reverted
B. Rollback Normalization Business Rule
C. Undo Normalization Scheduled Job
D. Revert Normalization UI Action
View answer
Correct Answer: B
Question #3
What are some examples of operational expenses of managing an asset throughout its lifecycle?(Choose two.)
A. Replacement parts
B. Storage costs
C. Maintenance agreements
D. Warranty costs
View answer
Correct Answer: A, C
Question #4
When using transfer orders to move multiple assets from a single stockroom to another, how should each asset be listed?
A. Each asset should be listed as a transfer order line on the transfer order
B. Each asset should be listed in a transfer order task on the transfer order
C. Each asset should be listed as a transfer order line on the transfer order task
D. Each asset should be listed in an individual transfer order
View answer
Correct Answer: A
Question #5
For a model to be fully normalized, what must be added to the model record?
A. Version
B. Owner
C. Model number
D. Manufacturer
View answer
Correct Answer: D
Question #6
What is IT Asset Management (ITAM)?
A. Management of applications
B. Management of configuration items
C. Management of IT assets
D. Management of services
View answer
Correct Answer: C
Question #7
Why is ServiceNow Discovery useful in a successful IT asset management program?
A. It helps to ensure your IT asset data is trustworthy
B. It identifies available attributes you should store for your assets
C. It maps IT assets to services so you can store/manage both in the CMDB
D. It serves as a repository to store your trustworthy CI data
View answer
Correct Answer: A
Question #8
How can you automate the replenishment of stock levels?
A. Transfer Rules
B. Transfer Orders
C. Stock Rules
D. Stock Filters
View answer
Correct Answer: C
Question #9
Which of the following are considered operational expenses as opposed to original cost?(Choose three.)
A. Delivery costs
B. Installation costs
C. Maintenance agreement costs
D. Replacement parts
View answer
Correct Answer: A, C, E
Question #10
Which of the following is typically considered a consumable as opposed to an asset?(Choose three.)
A. CD
B. Keyboard
C. Laptop
D. Mouse
View answer
Correct Answer: A, B, D

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