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ServiceNow CIS-EM Exam Questions and Answers 2024, ServiceNow Event Management Implementer | SPOTO

The ServiceNow CIS-EM (Certified Implementation Specialist - Event Management) Exam is designed for IT professionals seeking to validate their expertise in implementing and configuring event management processes on the ServiceNow platform. This certification focuses on monitoring, analyzing, and managing events to optimize IT operations and ensure system health. The CIS-EM exam assesses core knowledge areas, including event correlation, alert management, and integrating ServiceNow's event management capabilities. SPOTO offers updated ServiceNow CIS-EM exam questions and answers for 2024, providing comprehensive insights to help candidates prepare effectively. These resources are tailored to cover the latest exam objectives, offering real-world examples and detailed explanations. With SPOTO’s expert Event Management practice questions, you can boost your confidence and ensure success in the CIS-EM exam. Trust SPOTO to support your career growth in IT event management!
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Question #1
In Operational Intelligence, what module allows for automatic Alert creation from an Anomaly Alert?
A. Alert Management Rules
B. Event Rules
C. Task Rules
D. Alert Promotion Rules
View answer
Correct Answer: D
Question #2
What methods can be used to populate the Configuration Management Database (CMDB)?
A. Manually via Import Sets
B. Automatically via ServiceNow Discovery application
C. Manually by a Groovy script
D. Automatically via ServiceNow Orchestration application
View answer
Correct Answer: A, B
Question #3
Which customer challenges/questions does Event Management help resolve?
A. What devices are we using?
B. Did we deprecate assets we do not own?
C. What is the current state of our IT infrastructure?
D. How do we know what servers and applications provide services?
View answer
Correct Answer: C, E, F
Question #4
For an incoming event with a matching message key, what allows an existing alert to be automatically closed?
A. In the event rule, set the Severity to 0
B. In the alert rule, set the Severity to 0
C. In the alert rule, set the Severity to -1
D. In the event rule, set the Severity to -1
View answer
Correct Answer: A
Question #5
What would you use as a central location to explore the CMDB class hierarchy, CI table definitions, and CIs?
A. CI Remediations
B. CI Relation Types
C. CI Identifiers
D. Process to CI Type Mapping
View answer
Correct Answer: E
Question #6
In Event Management, what module allows for automatic task creation?
A. Alert Management Rules
B. Event Rules
C. Task Rules
D. Correlation Rules
View answer
Correct Answer: A
Question #7
Which attribute is responsible for de-duplication?
A. Metric_name
B. Message_key
C. Short_description
D. Additional_info
View answer
Correct Answer: B
Question #8
A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evt_mgmt.incident_closes_alert property is set appropriately to close the alert.What is the most likely cause of this issue?
A. The support agent does not have the evt_mgmt_user role
B. The support agent only has the evt_mgmt_admin role
C. The support agent has the evt_mgmt_operator role, but not the evt_mgmt_user role
D. The support agent has the evt_mgmt_user role, but not the evt_mgmt_operator role
View answer
Correct Answer: A
Question #9
In the event table, which field maps the external attributes from the target system?
A. Resource
B. Description
C. Source
D. Additional Information
View answer
Correct Answer: D
Question #10
The MID Server requires an outbound connection on which port?
A. 445
B. 161
C. 443
D. 143
View answer
Correct Answer: C

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