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Salesforce TVB-101 Exam Questions and Answers, | SPOTO

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Question #1
A nonprofit organization wants to help ensure residents in their area receive health checkups. The nonprofit also wants to ensure resident tracking history and all data are stored in a way that complies with local privacy laws. Which Salesforce cloud solution should help meet these needs?
A. Health Cloudcorrect
B. Service Cloud
C. Nonprofit Cloud
View answer
Correct Answer: A
Question #2
Salesforce is built on objects like Account, Contact, and Opportunity. What is a representation of an object?
A. A spreadsheet where the records are rows and the fields are columnscorrect
B. Physical visualization of an Account, Contact, or Opportunity
C. A set of relationships that link an Account, Contact, or Opportunity
View answer
Correct Answer: A
Question #3
A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its new London office. The associate wants to change their work hours information in the Salesforce org to reflect their new time zone. Which method is easiest to change these settings?
A. Go to Settings -> Personal Information -> My Work Information
B. Submit a case with Salesforce support
C. Go to Setup -> Company Information -> Default Time Zonecorrect
View answer
Correct Answer: C
Question #4
A Salesforce associate is creating new user accounts for a new project management team. What will be the role of each new team member?
A. End User
B. Developercorrect
C. Builder
View answer
Correct Answer: B
Question #5
How can a user see only contacts from a specific city on the 'New This Week" list view without changing what other users see?
A. Change the permissions so they can only see records from the specific city
B. Clone the list view with a new name, and filter by the specific ccorrect
C. Build a private report for contacts that is filtered by the specific city
View answer
Correct Answer: B
Question #6
An organization wants to implement Salesforce into its business model. The requirements include: ? Operations management ? Program management ? Grantmaking ? Fundraising ? Marketing ? Engagement Which cloud is preconfigured to handle all of these requirements?
A. Experience
B. Analytics
C. Nonprofitcorrect
View answer
Correct Answer: C
Question #7
Which tool creates a visual representation of objects and their relationships?
A. App Launcher
B. Object Manager
C. Schema Builder
View answer
Correct Answer: C
Question #8
A Salesforce associate wants to add a new related list of cases to Account. Where should the associate go to add the related list to Account?
A. Account Record page
B. Page Layoutcorrect
C. Case Record page
View answer
Correct Answer: B
Question #9
Two users in the same opportunity record are seeing different fields. What is the reason for this?
A. The missing fields are marked as hidden in Object Manager
B. The users are assigned different profiles and page layouts
C. The users have been configured with different Locales
View answer
Correct Answer: B
Question #10
A Salesforce associate has received a request to create new users for a group of new employees. Where can the associate check the number of licenses available to be assigned to the new employees7
A. Salesforce Help
B. Company Informationcorrect
C. User Management Settings
View answer
Correct Answer: B
Question #11
A Salesforce associate wants a visual summary of opportunities in a list view. The associate would like to summarize, filter, and move opportunities along the pipeline. What should they do to meet this requirement?
A. Create an Opportunity Summary report
B. Create an Opportunity List View
C. Create an Opportunities Kanban View
View answer
Correct Answer: C
Question #12
Which tool creates a visual representation of objects and their relationships?
A. App Launcher
B. Object Manager
C. Schema Buildercorrect
View answer
Correct Answer: C
Question #13
Get Cloudy Consulting's growing marketing team is on a custom profile named Marketing Team.' The team currently has Read access to leads and opportunities- Two marketing managers need Edit access on leads. What should the Salesforce associate do to grant them the access they need?
A. Create a permission set that grants Edit access to leads and assign it to the marketing managers
B. Create a permission set that grants Edit access to leads and assign it to the marketing team
C. Create a new profile that grants Edit access to leads and assign it to the marketing managers
View answer
Correct Answer: A
Question #14
Get Cloudy Consulting gets 90°^b of its business from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field to Trade Show'. What should help the sales reps when they create these lead records?
A. Make an assignment rule named Trade Show' to only assign leads to sales reps
B. Format a validation rule requiring the Lead Source field to equal Trade Show'
C. Change the default value of the Lead Source field from 'Web' to Trade Show'
View answer
Correct Answer: B
Question #15
A Salesforce associate wants a visual summary of opportunities in a list view. The associate would like to summarize, filter, and move opportunities along the pipeline. What should they do to meet this requirement?
A. Create an Opportunity List View
B. Create an Opportunity Summary report
C. Create an Opportunities Kanban View
View answer
Correct Answer: C
Question #16
What should the account owner at Get Cloudy Consulting use to learn the sum of the amount for each opportunity?
A. The Opportunity related list
B. A custom report type
C. A Roll-Up Summary fieldcorrect
View answer
Correct Answer: C
Question #17
Get Cloudy Consulting (GCC) wants to simplify its sales teams Account Record page with the following recommendations: ? Adding tabs ? Hiding components ? Making fields conditionally visible Where should GCC's Salesforce associate go to draft these changes for review?
A. Lightning App Buildercorrect
B. Record Types
C. Page Layouts
View answer
Correct Answer: A
Question #18
What type of relationship do Account and Contact objects have?
A. Master-detail
B. Lookup
C. Self
View answer
Correct Answer: B
Question #19
A Salesforce standard profile end user is looking for specific information on an Opportunity record page. They are overwhelmed by the required scrolling to see the page. What should the user do to simplify the page to see only what they want?
A. Collapse detail sections
B. Remove activities
C. Change page layout assignment
View answer
Correct Answer: A
Question #20
A manager can see all of the records owned by their team, but not records owned by other teams. How is access to the records being controlled?
A. Permission Sets
B. Profiles
C. Role Hierarchycorrect
View answer
Correct Answer: C
Question #21
A VP of sales is requesting an easy to understand visual representation of accounts and opportunities that have been worked on by the sales agents in the current quarter in order to identify trends, sort data, and measure the impact of their activities. What is recommended to meet these requirements?
A. Create a custom tab
B. Create a list views
C. Create a dashboard
View answer
Correct Answer: C
Question #22
Which Salesforce role produces data-driven solutions by eliciting, documenting, and examining requirements around organizational challenges?
A. Business Analystcorrect
B. User Experience Designer
C. Platform Developer
View answer
Correct Answer: A
Question #23
Get Cloudy Consulting's growing marketing team is on a custom profile named Marketing Team.' The team currently has Read access to leads and opportunities - Two marketing managers need Edit access on leads. What should the Salesforce associate do to grant them the access they need?
A. Create a permission set that grants Edit access to leads and assign it to the marketing managers
B. Create a permission set that grants Edit access to leads and assign it to the marketing team
C. Create a new profile that grants Edit access to leads and assign it to the marketing managers
View answer
Correct Answer: A
Question #24
Get Cloudy Consulting requires a value in the Status field every time a record is created or edited. What should they do to enforce this?
A. Make the field required in Object Manager
B. Make the field required with a validation rule
C. Make the field required in organization - wide defaults
View answer
Correct Answer: A
Question #25
Refer to the screenshot that shows the Home page.
A. Select the personalization button (pencil icon), then click and drag the item name up or down to adjust its location
B. Use the downward arrow next to each item name, then select Move to move the item left or right
C. Click the Setup gear icon at the top right of the page, then select User Interface and then Tabs
View answer
Correct Answer: A
Question #26
A Salesforce associate deletes an Account of a company that recently went out of business. Which other related records are automatically deleted?
A. Any related leads
B. Any related cases
C. Any related opportunitiescorrect
View answer
Correct Answer: C
Question #27
A Salesforce associate has been asked to identify all contacts that have had interactions with their company in the last year. What should the associate do to identify these contacts?
A. Look at the contact's Last Modified Date
B. Look at the Active field
C. Look at the last related activity date
View answer
Correct Answer: C
Question #28
Two users in the same opportunity record are seeing different fields. What is the reason for this?
A. The missing fields are marked as hidden in Object Manager
B. The users are assigned different profiles and page layouts
C. The users have been configured with different Locales
View answer
Correct Answer: B
Question #29
What should be considered before changing the field type of a custom field?
A. The field is a required field that cannot be changed
B. The field type can be changed for all custom field
C. There is possible data loss when changing the field type
View answer
Correct Answer: C
Question #30
A Salesforce associate vwants vto learn more about converting Leads to Contacts. They enjoy learning in an asynchronous, gamified way. Which resource should they use?
A. Trailhead
B. Salesforce Help
C. Trailblazer Community
View answer
Correct Answer: A

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