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Salesforce Process Automation Exam Questions and Answers, | SPOTO

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Question #1
How does modularizing a Flow benefit Salesforce administrators? (Choose two)
A. Simplifies maintenance and updates
B. Increases performance for all automations
C. Reduces the need for detailed documentation
D. Enables reusability across multiple processes
View answer
Correct Answer: AD
Question #2
The Administrator is developing a flow which integration with an external system and needs to be invoked in async fashion. What type of flow the Administrator should choose when designing this process?
A. Platform Event Processcorrect
B. Contact Request Flow
C. Checkout Flow
D. Screen Flow
View answer
Correct Answer: A
Question #3
The Administrator is creating a login flow for a new application that will be deployed on Salesforce. The Admin needs to create automation logic to help validate credentials and manage access. What is the correct design approach?
A. Leverage Screen Flow for displaying the input fields and custom Apex triggers for the post-login process
B. Leverage Screen Flow for displaying the input fields and for handling the post-login process
C. Leverage Process Builder with Workflow Rules for displaying the input fields and for handling the post-login process
D. Leverage Screen Flow for displaying the input fields and an auto launched flow for handling the post-login process
View answer
Correct Answer: D
Question #4
Universal Container (UC) recently migrated to Lightning Experience. How can UC allow users to upload a file during a Flow?
A. Custom Lightning Component
B. Apex + Visualforce
C. File Upload standard Screen Componentcorrect
D. Node
View answer
Correct Answer: C
Question #5
Which resource should be used as a placeholder to store temporary values, and can be changedduring a Flow?
A. Error Message
B. Text Template
C. Variable
D. Formula
View answer
Correct Answer: C
Question #6
What is a valid distribution method for an Auto launched Flow with a schedule trigger?
A. Metadata and Tooling API
B. REST API
C. Scheduled time and frequencycorrect
D. Custom Apex Classes
View answer
Correct Answer: C
Question #7
An administrator wants to route an employee’s time-off request to their manager for approval. Which tool should the administrator use?
A. Process Builder
B. Approvalscorrect
C. Workflow Rules
D. Flow Builder
View answer
Correct Answer: B
Question #8
In which two ways does Salesforce Flow for Service help customer service agents?
A. It shows a checklist that agents can print
B. It allows an agent to open a record and seamlessly resume a customer conversation
C. It uses flows and quick actions to walk agents through customer engagement
D. It helps an experienced agent show a new agent what to do
View answer
Correct Answer: ABC
Question #9
Which element allow adding branching logic?
A. Assignment
B. Loop
C. Subflow
D. Decisioncorrect
View answer
Correct Answer: D
Question #10
The Administrator at Universal Containers (UC) is configuring a Screen Flow where the end-user must make a selection. Which resource should the admin use?
A. Choicecorrect
B. Dependent Picklist
C. Variable
D. Decision
View answer
Correct Answer: A
Question #11
Universal Containers requested a custom field on the Account to be created to display the number of open Cases related to it. How should an admin meet this requirement?
A. Use a flow to populate the custom field value
B. Use Process Builder to populate the custom field value
C. Use Scheduled Apex to populate the custom field value
D. Create a roll-up summary field
View answer
Correct Answer: D
Question #12
The Salesforce Admin needs to automate a process that sends an approval request to the VP of Sales for any account record that changes from Prospect to New Customer. What process automation capabilities would the Admin use to meet this requirement?
A. Use an Apex Trigger to change the Account field value from "prospect" to "customer" and email the Account Owner as a reminder to get an approval from their Manager
B. Use a Record Trigger Flow to change the Account field value from "prospect" to "customer" and email the Account Owner
C. Use a Flow to update the field and trigger on Approval Process to notify the VP of Sales
D. Use o Process to monitor t changed field value on the Account object from "prospect" to "customer" and an action to submit the record to an Approval Process
View answer
Correct Answer: C
Question #13
Universal Container (UC) recently migrated to Lightning Experience. How can UC allow users to upload a file during a Flow?
A. Custom Lightning Component
B. Apex + Visualforce
C. File Upload* standard Screen Componentcorrect
D. Node
View answer
Correct Answer: C
Question #14
Which Flow elements support data manipulation? (Choose thre.)
A. Get Records
B. Update Records
C. Loop
D. Create Records
View answer
Correct Answer: ABD
Question #15
What is a valid distribution method for Auto launched flow with a schedule trigger?
A. Metadata and Tooling API
B. REST API
C. Scheduled time and frequencycorrect
D. Custom Apex Classes
View answer
Correct Answer: C
Question #16
What are some best practices for distributing Flows across an organization? (Choose two)
A. Use permission sets for flexible access control
B. Embed Flows in Lightning pages for easy user access
C. Restrict access to admin-only users for testing
D. Assign Flows directly to users without profiles
View answer
Correct Answer: AB
Question #17
Ursa Major Solar (UMS) works with local installation partners and has a tiered partner structure based on the partner's capacity and coverage radius. UMS wants to automate the entitlement calculation process once a partner switches tiers. A change in entitlement can also result in higher or lower commissions on deals. How can UMS update the Commission field each time the Entitlement field has a new value?
A. By creating a Master-Detail relationship between Commission and Entitlement fields
B. Set "Auto Update Related Fields" to TRUE on Account and Entitlement objects
C. By configuring "Allowed Dependencies" for record update action in flow
D. Using the flow with "Action and related records
View answer
Correct Answer: D
Question #18
The Administrator is creating a login flow for a new application which will be deployed on Salesforce. The ….. create an automation logic to help validate the credentials and access. What is the right design for this ….?
A. Leverage Screen Flow for displaying the input fields and custom apex triggers for the post login and process
B. Leverage Screen Flow for displaying the input fields and for handling the post login and process
C. Leverage Process Builder with Workflow rules for displaying the input fields and for handling the post login and process
D. Leverage Screen Flow for displaying the input fields and autolaunched flow for handling the post login and process
View answer
Correct Answer: B
Question #19
What is a flow interview?
A. Questions posed by Flow Designer to potential flow users
B. A flow that takes the same path as the original flow
C. Instance of a flow
D. Connection or interlink between two or more internal elements of a flow
View answer
Correct Answer: C
Question #20
Which two types of flows are supported by Salesforce Flow?
A. Remote Flowscorrect
B. Autolounched Flowscorrect
C. Screen Flowscorrect
D. Managed Flows
View answer
Correct Answer: ABC
Question #21
What should an Administrator do to allow the value of a variable to be get by sources that started the flow?
A. Select "Field is required" checkbox
B. Select 'Allow Multiple Values" checkbox
C. Select "Available for output" checkbox
D. Select "Available for input" checkboxcorrect
View answer
Correct Answer: D
Question #22
Universal Container (UC) recently migrated to Lightning Experience. How can UC allow users to upload a file during a Flow?
A. Custom Lightning Component
B. Apex + Visualforce
C. File Upload* standard Screen Componentcorrect
D. Node
View answer
Correct Answer: C
Question #23
What’s the different between the Run and Debug buttons In Flow Builder?
A. The Run button is available only for active flows
B. Only the run tuition the Intent of the flow
C. The debug button automatically fix issues in the flow
D. The debug button displays details tor debugging the flow
View answer
Correct Answer: D
Question #24
What are three basic building blocks of Salesforce Flow?
A. Elementcorrect
B. Resourcecorrect
C. Variables
D. Constants
E. Connectorcorrect
View answer
Correct Answer: ABE
Question #25
Northern Trail Outfitters (NTO) has a drop-down legacy UX. NTO is now looking to replace it with a personalized UX so that the right recommend .. available to the right people at the right time. Which automation feature can help NTO accomplish this goal?
A. Einstein Next Best Actioncorrect
B. Experience Builder
C. Personalization Workbench
D. interaction Designer
View answer
Correct Answer: A
Question #26
Once a flow is activated, what are the two requirements for any user to run the flow?
A. Access to all the records referenced inside the flow and all the referenced fields in those records
B. Access to all the records referenced inside the flow
C. The 'Flow User' field enabled on their user detail page
D. The ''Run Flows' user permission
View answer
Correct Answer: AD
Question #27
Which of the following should be used to branch a flow?
A. Branching Element
B. Decision Elementcorrect
C. If Condition
D. If Else Condition
View answer
Correct Answer: B
Question #28
Which two types of flows are supported by Salesforce Flow?
A. Remote Flowscorrect
B. Autolounched Flowscorrect
C. Screen Flowscorrect
D. Managed Flows
View answer
Correct Answer: ABC
Question #29
In which two ways does Salesforce Flow for Service help customer service agent?
A. It shows a checklist that agents can print
B. It allows an agent to pen a record and seamlessly resume a customer conversion
C. It uses flows and quick action to walk agents through customer engagement
D. It helps an experienced agent show a new agent what to do
View answer
Correct Answer: ABC
Question #30
Administrator has seen an increased number of tickets logged by end reporting Flow errors. To analyze flows in the org, where should the should Administrator to identify which Flows are causing are causing the most errors?
A. In Setup, go to Process Automation and select Automation Home
B. In Setup, go to Flows and select the 'Recently Viewed' List View
C. In Setup, type 'Queue' in the quick search menu and select 'Queues'
D. In Setup, go to Process Automation and select Paused Flow Interviews
View answer
Correct Answer: B

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