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Salesforce Order Management Administrator Exam Sample Questions | SPOTO

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Question #1
What are two reasons for using Flows instead of Apex code?
A. Flows can be modified and created without a developercorrect
B. Flows have better performance options for large batches of records
C. Flows can be triggered by undelete events
D. Flows provide a visual debug processcorrect
View answer
Correct Answer: AD
Question #2
Which two Order Management objects have their tabs set to Tab Hidden by default?
A. OrderDeliveryMethod
B. SalesLocation
C. Locations
D. Fulfillment Orders
E. Accounts
View answer
Correct Answer: AC
Question #3
An administrator is configuring delivery methods. What two types of records need to be created?
A. Order Delivery Method
B. Order Delivery Summary
C. Product Summary
D. Delivery Method
E. Product
View answer
Correct Answer: AD
Question #4
An admin is analyzing project requirements and notes that there are requirements to support both high volume and multiple locations. What is the recommended approach for this scenario?
A. Download the Single Location High Volume sample flow from the Partner Community and modify all the flows to loop through locations
B. Download the Multiple Locations sample flow from the Partner Community and have developers add Apex code to enhance performance
C. Download the Single Location High Volume sample flow and the Multiple Locations sample flow from the Partner Community and make a blend between the two considering trade-offs
D. Download the Single Location High Volume sample flow from the Partner Community and have the developers add Apex code to enhance performance
View answer
Correct Answer: C
Question #5
What type of relationship exists between FulfillmentOrder and Location?
A. One-to-One Lookup (Location) FulfilledFrom Location
B. Junction (Many to Many)
C. Many-to-One Lookup (Location) Fulfil led from Location Id
D. One-to-Many Lookup (Location) FulfilledFrom Location IdThe type of relationship that exists between FulfillmentOrder and Location is Many-to-One Lookup (Location) FulfilledFrom Location Id
View answer
Correct Answer: C
Question #6
Which automation method would you recommend for handling order cancellations automatically?
A. Platform Events
B. Custom Apex Code
C. Scheduled Flows
D. Out-of-the-box Cancelation Flow Templates
View answer
Correct Answer: D
Question #7
Where should a service agent go first to initiate changes related to an Order in Order Management?
A. Change Order Details
B. Order Details
C. Fulfillment Order Details
D. Order Summary Details
View answer
Correct Answer: D
Question #8
What are the benefits of custom attributes in Salesforce Order Management? (Choose two)
A. Enable tracking of business-specific data
B. Improve compatibility with unique workflows
C. Allow for automation of complex processes
D. Automatically sync all data with external systems
View answer
Correct Answer: AB
Question #9
Where should a service agent go first to view process exceptions related to a specific Order?
A. Order Record - Process Exception Details Tabcorrect
B. Change order Record - Related Tab
C. Order Record - Details Tab
D. Order Summary Record - Related Tab
View answer
Correct Answer: A
Question #10
A company's sales team wants the Total Amount field to be included in the Highlights panel at the top of the Credit Memo record page. How can the administrator meet this requirement?
A. Modify the sales team profile's assigned record type to include the Total Amount field in the Highlights Panel
B. Edit the Credit Memo page layout lo include the Total Amount field in the Highlights Panel
C. Edit the properties of the Highlights Panel component on the Credit Memo lightning record page
D. Modify the compact layout on the Credit Memo object
View answer
Correct Answer: D
Question #11
An admin wants to deploy certain pages in Order Management to approved mobile devices. Which two steps are the recommended approach for this?
A. Build a custom application on Heroku calling the APIs
B. Install the Salesforce mobile app from Apple Store or Google Play
C. Save the pages with the options of both Desktop and Phone applied
D. Use the mobile publisher to create an app
View answer
Correct Answer: BC
Question #12
A user wants to review credit card payment data for a specific Order. Which object should the employee navigate to?
A. Payment
B. Order
C. Order Payment Summary
D. Payment Method
View answer
Correct Answer: C
Question #13
How can an administrator allow an org to publish a change set to another org?
A. In the target org: Open Deployment Settings, Select the environments to allow publishing from and Move them to the Enabled listcorrect
B. In the source org: open Deployment settings, Select the environments to publish to and Move them to the enabled list
C. In the source org: Open Publish Settings, Select the checkbox next to the environment to publish to and Click Save
D. In the target org: Open Deployment Settings, Click Edit next to the source org
View answer
Correct Answer: A
Question #14
A user is encountering an error when attempting to save an Account record. What can an administrator use to research the issue?
A. The Problems tab within the developer console
B. The Chrome Dev Tools Console
C. Lightning Logs within Setup
D. A user trace flag and debug log on the affected usercorrect
View answer
Correct Answer: D
Question #15
An administrator is looking for payment information about a returned item on an Order Summary. Which object should the administrator look at?
A. Return
B. Credit Memocorrect
C. Invoice
D. Return Order Summary
View answer
Correct Answer: B
Question #16
Which deployment approach is best suited for rolling out critical updates to Salesforce Order Management?
A. Full sandbox deployment directly to production
B. Incremental deployments using Change Sets
C. Real-time updates through Apex triggers
D. Manual updates in the production environment
View answer
Correct Answer: B
Question #17
A company sells its products in kits. The company wants the kits to remain grouped together during returns in Order Management so that all parts of the kit are accounted for.What should the administrator recommend?
A. Add a suffix to the Stock Keeping Unit of the Product which represents Kit status
B. Track the individual kit items using custom attributes
C. Add a custom attribute to the order header only
D. Pass the data as is
View answer
Correct Answer: B
Question #18
Which three statements are true about change sets?
A. Sending a change set between two orgs requires a deployment connection
B. Change sets can only be sent between orgs that are affiliated with a production org
C. A change request should be created when the admin wants to send customizations from thecurrent org to another org
D. Changes can be deployed to any instance of Salesforce as long as the destination has approved it
E. Change sets can contain only modifications made through the Setup menu
View answer
Correct Answer: ABE

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