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Salesforce Health Cloud Accredited Professional Exam Questions and Answers PDF | SPOTO

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Question #1
Bloomington Caregivers is looking to view potential drug-to-drug interactions for its patients' medications and make recommendations based on that data within Health Cloud. Which Health Cloud add-on should a consultant recommend to fulfill this requirement?
A. Medication Managementcorrect
B. Allergy Intolerance
C. RxNorm DDI Connectivity
D. Medication Interactions
View answer
Correct Answer: A
Question #2
An administrator for Salesforce Health Cloud wants to ensure that the files in their full sandbox instance areencrypted. Which encryption solution supports the encryption of files in this scenario?
A. Industry Data Security
B. Salesforce Data Mask
C. Classic Encryption
D. Salesforce Shield
View answer
Correct Answer: D
Question #3
Which of the following is a valid Life Science Program Management data object ? (Choose threE.
A. Care Program Problemcorrect
B. Care Program Team Membercorrect
C. Care Program Providercorrect
D. Care Program Enrollee Productcorrect
E. Care Program Enrollee Campaign
View answer
Correct Answer: ABCD
Question #4
A Health Cloud administrator has to provide the DevOps team access to production copy sandboxes for investigation and fixes. How can be administrator ensure that all privacy, compliance and regulatory requirement are met.
A. Install Mask and anonymize sensitive data on production copy sandboxes
B. Only allow offshore team access to production copy sandboxes if they have taken compliance training and are certified to have access
C. Only allow onshore team access to Health cloud objects on production copy sandboxes
D. Install Shield only in production copy sandboxes
E. Install shield and encrypted all PII data on production sandboxes
View answer
Correct Answer: E
Question #5
Which underlying object helps with sales compliance with sales agreements?
A. Opportunities
B. Contacts
C. Orderscorrect
D. Forecasts
View answer
Correct Answer: C
Question #6
How does an administrator display deviceinformation on a patient card?
A. Create an Asset record and create a care registered device record that look up to the patient
B. Create a custom field on the EHR_Patient object with a formula that return the information
C. Create a custom field on the EHR_DeviceRequest object with a formula that return the information
D. Create a custom field on the EHR_MedicalDevice object with a formula that return the information
E. Create a custom field on the FilterCondition__c object with a formula that return the information
View answer
Correct Answer: A
Question #7
Which Three items can be a Life Science company track about a Care Programs using Program Management? (Choose Three)
A. The multiple marketing campaigns that enrollees are subjected to as part of the Care Program
B. The budget and Expenses of the company's associate Care Program
C. The clinical indicatorsthat need to be monitored in the care programs
D. The products that are associate with a given Care Program
E. The plans that enrollees have been engaged in as part of the care program
View answer
Correct Answer: ADE
Question #8
When Setting UpIntelligent Sales, which three types of record should be a ……………….. Records can be Created? (Choose Three)
A. Accountscorrect
B. Contactscorrect
C. Assets
D. Locationscorrect
E. Opportunities
View answer
Correct Answer: ABD
Question #9
In which two ways can Life Science organizations capture consent from enrollees of Care Program? (2 C Simple Application correct options) Options not visible
A. By engaging in a web chat with an agent who presents consent forms in chat window
B. Bysending an email that then create a case using email-to-case
C. By talking to an agent via phone who then enrolls the patientcorrect
D. By submitting consent Via SMS using Einstien Chat bot
E. By using a Self-Service portal via a Community
View answer
Correct Answer: ACE
Question #10
Which three type of basic Patient or Member information is displayed on the Patient info component? (Choose Three)
A. Primary Care Coordinator
B. List of Patient/Member Conditions
C. Gender
D. Thumbnail of Chatter Photo
E. Date of Birth and Age
View answer
Correct Answer: BCE
Question #11
Which entity in the new data model of Health Cloud can be used to store mappings between different coding systems such ICD and HCC codes?
A. Identifier
B. Codesetscorrect
C. ContactPoint
D. Codeset Bundle
View answer
Correct Answer: B
Question #12
When bringing in the Business identifier for patient record from external system like EHRs, which entity is most suitable to hold that information in Health cloud?
A. Sourcesytem identifiercorrect
B. Contacts
C. Account
D. Identifier
View answer
Correct Answer: A
Question #13
A customer wants to leverage dependent intervention tasks as part of their care coordination solution using Integrated Care Management. Which feature should a consultant configure to accomplish this task?
A. Intervention Templates
B. Industry Template Library
C. Care plan Task Templates
D. Action Plan Templatescorrect
View answer
Correct Answer: D
Question #14
A payer is looking for a solution to recruit, credential, and onboard providers into its network. Which Health Cloud add-on should help the payer address these requirements?
A. Provider Network Management
B. Contact Center for Payers
C. Provider Relationship Management
D. Utilization Management
View answer
Correct Answer: C
Question #15
A provider uses an external appointment management system. The default solution provided by Health Cloud is not viable for the provider. How should a consultant implement a robust system for the provider?
A. Use a Package created by ISV (Independent Software Vendor) for Health Cloud
B. Create an Apex class and leverage Intelligent Appointment Management
C. Use an electronic health record (EHR) routing system to book the appointment in Health Cloud
D. Create a custom FHIR Adapter to make calls to Health Cloud
View answer
Correct Answer: D
Question #16
A payer is looking to optimize the workflow for its call center, which focuses primarily on members calling to check on the status of their prior authorization requests.How should a consultant conduct discovery to define a workflow for these call center users?
A. Identify personas and ask them to walk through a day in their life, taking notes and identifying opportunities for optimization
B. Use work from another project to inform thediscovery, then review it with the IT department
C. Build a proof of concept to present to the client and ask them for feedback
D. Research industry trends and develop a point of view, then present it to the customer for validation
View answer
Correct Answer: A
Question #17
An administrator for Bloomington Caregivers has added an Enhanced Timeline to an existing Patient Lightning page showing patient interactions, including records from a custom object developed to track caregiver preferences. What else should the administrator complete post deployment of the enhanced timeline?
A. Add the Timeline component to the Patient Lightning page and select the Timeline
B. Add the Timeline component to the Patient Lightning page and activate the Timeline
C. Assign the users permissions to be able to view the Timeline before adding it to the Timeline component
D. Add the custom object to the Timeline after deployment, then add it to the Timeline component
View answer
Correct Answer: D
Question #18
What is the difference between Care Program and Care Plans in Health Cloud? (Choose 1 C Recall concept / Remember.)
A. Care Programs track a patient’s overall health journey, while Care Plans are more focused on specific care needs
B. Care Plans can be exposed in a community while Care Programs cannot
C. Care Plans are only used by Providers & Payers while Care Programs are only used by Life Sciences companies
D. Care Programs are just a different type of Care Plan which capture more details such as financial information
E. Care Programs are an extension on Care Plans
View answer
Correct Answer: C
Question #19
Which Salesforce object is used to model a Care Plan?
A. Account
B. Lead
C. Case
D. Opportunity
E. Task
View answer
Correct Answer: C
Question #20
Which two interoperability standards are support by salesforce to facilitate the exchange of health data? (Choose two)?
A. EDI ANSI X1- Recall Concept/Remainder 2correct
B. FHIR V4 (Fast Healthcare interoperability Resources)correct
C. The Direct Standard
D. HL7 V2- Simple Application3 C Apply to real word/Analyze / Evaluate (Health Level Seven)correct
E. DICOM (Digital Imaging and communications In Medicine
View answer
Correct Answer: ABD
Question #21
During set up a salesforce admin is unable to install the health cloud claims unmanaged package. What is the reason?
A. The health cloud managed package is missingcorrect
B. The health cloud permission set license is missing
C. The administrator is not registered in AppExchange
D. The administrator doesn’t have health cloud license
View answer
Correct Answer: A

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