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Salesforce Advanced Administrator (Salesforce ADM?211) Sample Questions and Answers? | SPOTO

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Question #1
Which three types of prices should an administrator set for anorganization's products? Choose 3 answers.
A. Discount prices
B. List prices
C. Standard prices
D. Product prices
E. Sales prices
View answer
Correct Answer: ABC
Question #2
In Lightning, an opportunity pipeline report listing opportunities by sales representative shows multiple opportunities written for the same account. The Sales Manager would like to know how many individual accounts each representative has written business for. How should the report be modified to include the number of individual accounts represented by a representative?
A. Group by Account and summarize a custom checkbox defaulted to checked
B. Select Show Unique Count on the Account Name column in the report builder
C. Add a bucket field for Account Name and group by the bucket field
D. Create a custom summary formula and group by account
View answer
Correct Answer: B
Question #3
AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers art reporting long wait times before an agent responds to a new case after it has been submitted.How should an administrator ensure cases are properly prioritized?
A. Auto-Response Rules
B. Escalation Rules
C. Assignment Rules
D. Workflow Rules
View answer
Correct Answer: B
Question #4
Which capability is available in both customizable Forecasting and collaborative forecasting? Choose 2
A. Ability to track forecasts against sales quotas
B. Ability to rename forecast categories
C. Ability to choose to forecast either monthly or quarterly
D. Ability to customize the forecast object with custom fields
View answer
Correct Answer: AC
Question #5
How should an administrator ensure article managers use specified values for custom article fields?
A. Require a held on the page layout
B. Create different record types for different requirements
C. Use fielddependencies on record type
D. Create a formula field m the article
View answer
Correct Answer: D
Question #6
Universal Containers created a few new fields on the account object as well as a new section on the page layout in the config sandbox. After positive test results, theadministrator created and uploaded a change set with the new fields fromThe sandbox to production. Unfortunately, the administrator forgot to add the page layout.Which two options can the administrator take to deploy the page layout?Choose 2 answers.
A. Edit the change set in production to add the new page layout before deploying the change set
B. Deploy the existing change set
C. Add the page layout to the existing change set in the sandbox and upload the change set again
D. Clone the change set in the sandbox, add the new page layout to it and upload to production
View answer
Correct Answer: BC
Question #7
An administrator has created a change set to include a validation rule and three custom fields in their personal sandbox. When clicking the button to upload to production, no target organizations are available. Which two options should the administrator check? (Choose two.)
A. The change set is in an open status
B. Deployment connection needs to be authorized
C. Deployment connection is incomplete
D. The change set has missing dependencies
View answer
Correct Answer: BD
Question #8
Ursa MajorSolar's administrator has configured multiple record-triggered flows to run before or after the record is saved on the Account object.What should the administrator consider when a record-triggered flow executes first?
A. Assign the highest priority to therecord-triggered flow which should execute first
B. The flow with the longest execution time will execute first
C. The flow with the shortest execution time will execute first
D. The order in which those flows are executed is not guaranteed
View answer
Correct Answer: D
Question #9
Universal Containers has three different profiles for the support desk. The VP of Support requests permission to only reassign profiles for support desk users. How should this access be granted?
A. Delegated administration access to the three profiles
B. The manage users permission to the profile
C. The administrator profile
D. A permission set with the manage users permission
View answer
Correct Answer: C
Question #10
Cloud Kicks maintains Inventory in a legacyapplication. Management wants the information to also be available to view and report on in Saiesforce.Which action should the administrator take to achieve this goal?
A. Create an external object that maps to the inventory application
B. Import the datainto a custom object when needed; delete after it is used
C. Build a Lightning component and use SFDX to connect to the inventory app
D. Upload an Excel spreadsheet with the data into the Files tab
View answer
Correct Answer: A
Question #11
Sales managers at Ursa Major Solar have asked for some additional automation around opportunity reminders. If the opportunity is in the Proposal stage a week before the close date, they want an email sent to theopportunity owner and manager. If the Budget Approved custom field is checked, the managers want to be notified immediately.How should these requirements be met without using code?
A. Create a schedule-triggered flow
B. Create a record-triggered flow with scheduled paths
C. Create a record-triggered flow with scheduled paths
D. Create a schedule-triggered flow for the Opportunity object
View answer
Correct Answer: D
Question #12
A sales managerwanes to edit the Opportunities owned by the sales team. The manager does NOT have edit access to the Opportunity object.What is the recommended solution?
A. Redefine the role hierarchy grant access using hierarchies
B. Change the Opportunity's organization-wide default setting to public read/write
C. Enable team setting on the Opportunity object to grant read/write access
D. Create a permission set for Opportunity edit and associate it to the year record
View answer
Correct Answer: B
Question #13
Anadministrator has been asked to create a report showing all newly created chatter groups by a custom designation divided by the four departments that maintain chatter groups- partners, corporate, practices and solutions. How can an administrator meet thisreporting requirement?
A. Use a bucket in the chatter groups report to categorize the four different departments
B. Use a multi-select picklist field to bucket chatter groups in the report according to department
C. Create tags for chatter groupsand create a summary report for newly created chatter groups
D. Create a report type for chatter groups and create a summary report for newly- created chatter group
View answer
Correct Answer: A
Question #14
Universal containers is making some territory changes. In preparation for this the current lead owners have been asked to clean their lead data. Validation rules have been created to ensure thatthe data cleanup has occurred, the administrator is ready to transfer leads to the new owners. Which feature can be used to transfer the records and also ensure that the validation rules are triggered? Choose 2
A. use the change owner list button from a list view to transfer multipleleads at one time
B. use the mass transfer - transfer leads feature to transfer ownership of multiple leads
C. use the data loader to transfer ownership of all leads involved in the territory changes
D. use the change owner link on the detail record to transfer ownership one lead at a time
View answer
Correct Answer: AC
Question #15
A sales rep needs to help cross-sell an opportunity but is unable to make updates on the record or update the opportunity team.Which two options would be required for a sales rep to add a rep to the opportunity team?Choose 2 answers
A. Transferred ownership of the Opportunity to the sales rep
B. A permission with Edit access on the Account object
C. A role above the Opportunity owner in the role hierarchy
D. Transferred ownership of the Account to the sales rep
View answer
Correct Answer: BC
Question #16
How should an administrator support a finance team that is trying to use Opportunity data to keep an eye on their pipeline rather than manually calculating anticipated income for the quarter?
A. Run a report atthe end of each quarter to update the finance team on pipeline status
B. Set up collaborative forecasting to view quota against the open pipeline
C. Create a custom Forecasting object to inform the finance team on the status of deals
D. Show the financeteam how to use the Opportunity Kanban List View
View answer
Correct Answer: B
Question #17
the vp of sales noticed that sales representatives are extending their close dates to the future on their opportunities.How can the sales managers determine how many times close dates are being changed? Choose 2
A. have a developer create an apex trigger to update a count field when a change to the close date field has been made
B. use workflow to update acount field when the close date field has changed using the criteria ISCHANGED(closedate)
C. Add a formula field on the page layout of the opportunity with the default value set to PRIORVALUE (close date)
D. use workflow to update a count field when the close date field has changed using the criteria closedate> PRIORVALUE(closedate)
View answer
Correct Answer: BD
Question #18
The sales manager at Cloud Kicks wants a way to report on information from a formtheir clients fill out during the sales cycle. Once a form has been submitted, the client is unable to access it. This form may need to be filled out more thanOnce during the sales cycle. There are more than 30 fields on this form, and the sales team needs to be able to see what changed from one submission to the next.Which two options should an administrator use to solve this scenario?Choose 2 answers
A. Add forms as attachments
B. Make custom fields
C. Create a custom object
D. Turn on FieldTracking
View answer
Correct Answer: AC
Question #19
The support managers want a way to identify other cases that require similar skills or help articles. This will allow them to easily determine appropriate support agents that can assist with reoccurring customer issued.Which two of object relationship should help accomplish this?
A. indirect Relationship
B. Master-Detail Relationship
C. Self-Relationship
D. Hierarchical Relationship
View answer
Correct Answer: B
Question #20
AW Computing has been advertising a new keyboard that was released at the beginning of the month. The sales team has an additional incentive to add the keyboards to every sale. The administrator already added the product to Salesforce but the reps are unable to select the product on the opportunity.Which two options should an administrator check to ensure the product is available?Choose 2 answers
A. Confirm the correct price book is selected on the opportunity
B. Make sure the price book Is in the company currency
C. Ensure the product is associated with the correct price book
D. Verify the product has a start date entered
View answer
Correct Answer: AC
Question #21
Cloud Kicks (CK) has recently decided to use Collaborative Forecasting to optimize the accuracy and efficiency of its sales cycle. The CK sales operation manager wants to enable supervisors and their subordinates to make changes to any forecast amounts that inaccurately reflect their current pipeline.Which two settings should be enabled to meet this requirement? (Choose two.)
A. Revenue adjustments
B. Owner adjustments
C. Payout adjustments
D. Manager adjustments
View answer
Correct Answer: BD
Question #22
The finance director at Cloud Kicks asks the administrator for an exception report that shows all B2C accounts that are missing the credit card number. Thecredit card number is a classic encrypted field. What action should the administrator take to meet this requirement?
A. Add 'View Encrypted Fields' to a permission set assigned to Finance and system administrators and a summary report filtered by credit card number
B. Unmask the encrypted credit card number field to make it available and add a custom filter to a report where credit card number is blank
C. Build a custom checkbox called Has Credit Card' that Finance checks when a credit card is recorded and a tabular report filtered on the checkbox equal to false
D. Create a summary report that includes a cross-filter to the Account object with a sub- filter for credit card number equal to null
View answer
Correct Answer: C
Question #23
On the Planet custom object, Ursa Major Solar's sales director wants only certain action buttons to appear depending on if a given planet is defined as gaseous.WhichLightning component should the administrator define dynamic action buttons?
A. Record Detail
B. Highlights Panel
C. Activities
D. Related Lists
View answer
Correct Answer: B
Question #24
Northern Trail Outfitters requires the sales user to input a use case before moving the opportunity stage to qualified. A consultant has reviewed the business requirement and ran a report to check the state of data completion. When pulling a report for opportunities in the qualified stage or beyond, it appears that only 30% of records have a use case filled out with varying text strings.What should the administrator recommend?
A. Write a record-triggered flow that populates the Use Case field when an opportunity is closed
B. Create a validation rule and add the Use Case field to the Stage Guidance in Path
C. Make the Use Case field required on the master Opportunity layout
D. Use a quick action with the Use Case field in the layout, and add it as a Lightning component
View answer
Correct Answer: B
Question #25
Universal Containers wants to create a Job Application custom object related to a Job Posting custom object. They would alsolike a no-code solution to calculate the number of Job Applications for each Job Posting. What type of field should an administrator create on the Job Application to enable this functionality?
A. Formula
B. Lookup
C. Roll-up Summary
D. Master-Detail
View answer
Correct Answer: B
Question #26
Universal Containers wants to allow community visitors to submit support cases without logging into the community. Which two features are required to implement this request?Choose 2 answers.
A. Case assignment rules
B. Case feed actions
C. Web-to-case
D. New case quick action
View answer
Correct Answer: CD
Question #27
What are two capabilities when creating an entitlement process? (Choose two.)
A. Entitlement versioning allows changes to existing entitlement processes
B. Entitlements have their own organization-wide default settings
C. The Manage Entitlements permission must be enabled
D. Milestones can be created dynamically based on other fields
View answer
Correct Answer: AC
Question #28
Universal Containers has implemented a custom process related to products. They have a custom object called Draft Product. Once a Draft Product is approved, automation is needed to create a new Product record and delete the original Draft Product record.Which two options would meet this requirement?Choose 2 answers.
A. Flow that calls a Process Builder
B. Process Builder that calls Apex
C. Process Builderthat calls a Flow
D. Process Builder that calls a workflow Rule
View answer
Correct Answer: BC
Question #29
An administrator wants to report on activities related to a specific account over the past 18 months but some of these activities have been archived.How can the administrator obtain a report with the correct data? Choose 3
A. Restore archived activities from the activity archive object
B. Open a case with support to extend archived days
C. Exportarchived activities using the data loader
D. Use the weekly data export to obtain the archived activities
View answer
Correct Answer: C
Question #30
Multiple developerswork in the AW Computing developer sandbox for testing and merging code. A developer is reporting that one of the Lightning web Components is no longer visible in the user interface. What can the administrator use to troubleshoot?
A. Setup Audit Trail
B. Salesferce CLI
C. Flex Queue
D. Apex Jobs page
View answer
Correct Answer: B

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