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Salesforce ADM-201 Exam Questions and Answers PDF | SPOTO

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Question #1
The VP of Sales at Northern Trail Outfitters requested a new value be added to the opportunity stage. The administrator added this new picklist value to the stage field but found that the new value was not available to users. How should the administrator troubleshoot this issue?
A. Ensure the stage probability value is set
B. Add the new value to the appropriate record type
C. Mark the new value as active in the record type
D. Assign the new value to the appropriate sales process
View answer
Correct Answer: D
Question #2
Which type of field do administrators use when creating a junction object?
A. Look-up
B. Formula
C. Text area
D. Master-detail
View answer
Correct Answer: D
Question #3
The administrator creates a validation rule that will require a custom text field called "Details" be updated based on the value of another piddist field called "Status." Which two actions should the administrator take before activating the validation rule? Choose 2 answers
A. Update the field types to be compatible with validation rules
B. Add the validation rule to the user's profile
C. Add the fields to the page layout
D. Update the user's profile to read/write access to both fields
View answer
Correct Answer: AD
Question #4
Inline editing updates the field when
A. The field is saved/updated
B. When the record is saved/updated
C. When the return key is pressed
D. None of the above
View answer
Correct Answer: A
Question #5
Ursa Major Solar wants to use the Salesforce approval process. What are two characteristics that make a sales process a good fit for the Salesforce approval process? Choose 2 answers
A. The approval manager is randomly assigned from a public group of managers, and there is a second approval by the Sales VP
B. There are approvals for all Opportunities by a Sales VP where a Sales VP is allowed to delegate their approval to someone else
C. The first level approval can be denied and automatically routed to the Sales VP for final approval
D. There is an approval to a queue member for all Opportunities and an additional approval by a Sales VP for Opportunities over a certain amount
View answer
Correct Answer: CD
Question #6
Universal Containers tracks both customer issues and user issues. A customer issue can be logged as:1. new 2. working 3. closedA user issue can be logged as:1. new 2. waiting for reply 3. closedWhich features should a system administrator use to track both case types?
A. Support Processes and Record Types
B. Automated Case Users and Workflows
C. Record Types and Page Layouts
D. Process Builder and Page Layouts
View answer
Correct Answer: A
Question #7
Ursa major Solar's administrator needs to create a custom field to track a specific Tier 2 support user on a case record.What is the appropriate data type to utilize when creating this custom field?
A. Hierarchical relationship
B. Lookup filter
C. Formula
D. Lookup relationship
View answer
Correct Answer: D
Question #8
The VP of marketing has asked the administrator to restrict marketers from deleting campaign records. The marketers are currently assigned to the marketing user profile. What action should the administrator take to satisfy the request?
A. Create a validation rule to prevent delete for marketing users only
B. Assign a permission set with campaign create, read and edit permissions
C. Update the current profile by removing the campaign delete permission
D. Use a custom profile with the campaign delete permission disabled
View answer
Correct Answer: A
Question #9
Universal Containers has a marketing, team setup as a public group A sales representative would like to engage the marketing team on one opportunity What should the sales representative do to ensure the marketing team can access the opportunity?
A. Manually share the record with the public group
B. Add the public group to the opportunity team
C. Change the opportunity owner to the public group
D. Add the public group to an opportunity queue
View answer
Correct Answer: A
Question #10
What are two capabilities of the content delivery feature of Salesforce Content? Choose 2 answers
A. Associate the content delivery with a Salesforce record
B. Password protect content deliveries that contain sensitive data
C. Customize the URL assigned to the content delivery
D. Encrypt certain content delivery files
View answer
Correct Answer: AB
Question #11
An Administrator needs to configure Ursa Major Solar's Salesforce Mobile app with the company's brand-specific images and color schemes.Which set of branding options should the Administrator use?
A. Individual Page Colors, Multiple Loading Page Logos
B. Tab Colors, Action Colors, Loading Page Logo
C. Loading Page Color, Action Colors, Loading Page Logo
D. Loading Page Logo, Brand Color, Loading Page Color
View answer
Correct Answer: D
Question #12
At Ursa Major Solar, an Administrator has set up a new user.The user needs to activate the account before the email link expires by default.How long does the user have before the link expires?
A. 10 days
B. 14 days
C. 6 days
D. 7 days
View answer
Correct Answer: D
Question #13
Cloud Kicks (CK) needs a new sales application. The administrator there is an application package on the AppExchange and wants to begin testing it in a sandbox to see If it addresses CK's needs. What are two considerations when installing a managed package in a sandbox? Choose 2 answers.
A. Any metadata changes to the package have to be recreated in production
B. The installation link has to be modified to test
C. Install for Admins Only will be the only Install option available
D. The package will be removed any time the sandbox is refreshed
View answer
Correct Answer: BC
Question #14
If the company locale is set to US English, all users will have a default locale of US English and this cannot be changed.
A. True
B. False
View answer
Correct Answer: B
Question #15
Which setting on a profile makes a tab NOT accessible in the All App Launcher or visible in any app, but still allows a user to view records that would normally be found under this tab?
A. Tab Settings
B. App Permissions
C. Object Permissions D
View answer
Correct Answer: A
Question #16
Which object must be related in order to create an opportunity record?
A. Lead
B. Account
C. Contact
D. Quote
View answer
Correct Answer: D
Question #17
Cloud Kicks has two different support teams with different case stages and data points they need to capture for resolution. How can an administrator configure this?
A. Create two support processes with different stages and page layouts to capture the necessary information
B. Make the data points collected required fields for their respective team to ensure they are filled in upon case closure
C. Add the users for the support processes into two different queues to access the correct case types
D. Set up one support process with the case stages from both teams so that everyone can use the same page layout
View answer
Correct Answer: A
Question #18
New leads need be routed to the correct Sales person based on the lead address.
A. Configure validation rule
B. Use lead assignment rule
C. Create a formula field
D. Assign with an escalation rule
View answer
Correct Answer: B
Question #19
Ursa major Solar's administrator needs to create a custom field to track a specific Tier 2 support user on a case record. What is the appropriate data type to utilize when creating this custom field?
A. Hierarchical relationship
B. Lookup filter
C. Formula
D. Lookup relationship
View answer
Correct Answer: D
Question #20
What happens if some records do not meet the data validation criteria when importing data?
A. Import process ignores the data validation criteria
B. Import process requires user authorization to import the invalid records
C. Import process fails only for the records with invalid data
D. Import process aborts when it encounters the first invalid record
View answer
Correct Answer: C
Question #21
Dashboard components can be sorted by how many levels?
A. 4
B. 2
C. 1
D. 5
View answer
Correct Answer: B
Question #22
Brokers at DreamHouse Realty need to see certain information about one or more cases when referencing the contact record. This record case Name, Case ID, Customer Name, Case Reason, Case Status, and Case Creation Date. Which two changes in Setup should the administrator make?
A. Use the page layout editor to change the related list type to Enhanced List
B. Edit the Related List component in the Lightning App Builder and choose Related List as the related list type
C. Edit the Related List component in the Lightning App Builder and choose Enhanced List as the related list type
D. Use the page layout editor to include the appropriate column in the Cases related list
View answer
Correct Answer: BD
Question #23
Ursa Major Solar (UMS) wants to assign a Lightning for Outlook layout.Which two options can UMS assign this layout to? (Choose two.)
A. Team
B. Profile
C. User
D. Role
View answer
Correct Answer: BC
Question #24
A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator to reset their password. Which two options should the administrator consider when resetting the user's password? Choose 2 answers
A. Resetting the password will change the user's password policy
B. Single sign-on users can reset their own passwords using the forgot password link
C. Resetting a locked-out user's password automatically unlocks the user's account
D. After resetting a password, the user may be required to activate their device to successfully log in to Salesforce
View answer
Correct Answer: CD
Question #25
A company needs its customer service agents to collect and display different information on Case records based on whether customers are calling in with a question, product suggestion, or complaint.Which three features should the System Administrator use to meet this goal? (Choose three.)
A. Field level security
B. Page layouts
C. Permission sets
D. Record types
E. Support processes
View answer
Correct Answer: BDE
Question #26
Ursa Major is onboarding 15 new employees in three weeks.The Administrator needs to create user records in Salesforce without activating them. Which two methods allow the Administrator to achieve this goal? (Choose two.)
A. Click Add Multiple Users and ensure that Generate New Password and Notify User Immediately are unchecked
B. Create them with the User Import Wizard and ensure that Active is unchecked
C. Schedule a Time-Dependent Workflow to create users in three weeks
D. Create a
View answer
Correct Answer: AD
Question #27
A sales manager at Universal Containers wants to rename and delete dashboards in the California Dashboards Folder. How should a System Administrator accomplish this? Choose 1 answers
A. Go to the California Sales Dashboards Folder, Share, and choose View access for the Sales Manager
B. Go to the California Sales Dashboards Folder, Share, and choose View access for the Sales Manager's Profile
C. Go to the California Sales Dashboards Folder, Share, and choose Edit access for the Sales Manager
D. Go to the California Sales Dashboards Folder, Share, and choose Manage access for the Sales Manager
View answer
Correct Answer: D
Question #28
Universal Containers has decided to offer a partner its products at a discounted rate applied to all opportunities. What should the Administrator do to make sure that the appropriate prices are applied to products on opportunities for this partner?
A. Create a new discount Record Type on the Products object
B. Create a new list price on the the Standard Price Book
C. Create a custom Price Book with the discounted list prices
D. Create a custom object for the discounted products
View answer
Correct Answer: C
Question #29
Customers are requesting custom colored containers, which are not currently part of the standard inventory. Management has decided to add custom coloring as an add-on item in Salesforce. Which action should the Administrator take to allow sales users to add custom coloring to the total Opportunity Sale?
A. Add Custom Coloring as a new Product in a Pricebook
B. Add Custom Coloring as a new Product in an Order
C. Add a new field on the Opportunity labeled Custom Coloring
D. Make a new custom object related to Opportunities for Custom Coloring
View answer
Correct Answer: C
Question #30
Universal Containers has three separate lines of business. Each line has specific fields that must be displayed to users. However, the fields needed by the sales team are different than the fields needed by the service team.How should the administrator configure this requirement?
A. Create two record types, each with 3 page layouts
B. Create one record type with six Page Layouts
C. Create three record types, each with 2 page layouts
D. Create six record types, each with 1 page layout
View answer
Correct Answer: C

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