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Latest ServiceNow CIS-SPM Exam Questions and Answers, 2025 Update | SPOTO

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Question #1
As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?
A. AStories, Vulnerability Tasks, Enhancements
B. BIncidents, Problems, Change
C. CDecision, Risk, Requirements
D. DProject, Defect, Requests
View answer
Correct Answer: C
Question #2
What role can configure the default columns in the project planning console? (Choose two.)
A. dmin
B. t_pps_admin
C. t_project_manager
D. t_console_admin
View answer
Correct Answer: AB
Question #3
As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?
A. Stories, Vulnerability Tasks, Enhancements
B. Incidents, Problems, Change
C. Decision, Risk, Requirements
D. Project, Defect, Requests
View answer
Correct Answer: C
Question #4
What is the formula for Committed Utilization?
A. llocated Hours/Capacity
B. ssigned Hours/Capacity
C. onfirmed Hours/Capacity
D. Allocated Hours + Confirmed Hours)/Capacity
View answer
Correct Answer: A
Question #5
Which of the following can be used to calculate planned cost when creating a resource plan?Choose 2 answers
A. Demand rate
B. Rate card
C. Default rate
D. Project rate
View answer
Correct Answer: BD
Question #6
The Business Unit field on a Project or Demand form displays values from a specific table. What type of field is this?
A. Journal
B. Reference
C. Conditions
D. List
View answer
Correct Answer: B
Question #7
What does the project status report allow project managers to do? (Choose two.)
A. iew the project Gantt chart
B. how historical trend of project KPI's
C. rint as a PDF attachment
D. iew the WBS
View answer
Correct Answer: BC
Question #8
As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?
A. Stories, Vulnerability Tasks, Enhancements
B. Incidents, Problems, Change
C. Decision, Risk, Requirements
D. Project, Defect, Requests
View answer
Correct Answer: C
Question #9
Which artifacts can be linked to either a program, a portfolio, both, or neither?Choose 2 answers
A. Operational plans
B. Demands
C. Test cases
D. Stories
E. Projects
View answer
Correct Answer: BE
Question #10
A checklist item record provides a name and what other element?
A. tatus field
B. ercent complete field
C. omplete field
D. hort description field
View answer
Correct Answer: C
Question #11
A program is a container for the following except for:
A. Program tasks
B. Issues
C. Cost plans
D. Portfolioscorrect
View answer
Correct Answer: D
Question #12
What role can configure the default columns in the project planning console? Choose 2 answers
A. it_pps_admin
B. it_project_manager
C. it_console_admin
D. admin
View answer
Correct Answer: AD
Question #13
What role can configure the default columns in the project planning console?Choose 2 answers
A. it_pps_admin
B. it_project_manager
C. it_console_admin
D. admin
View answer
Correct Answer: AD
Question #14
If Scenario Planning for PPM is installed, a portfolio manager can access the Portfolio Planning Workbench by navigating to which of the following? Choose 2 answers
A. APortfolio Planning related link
B. BPortfolio Planning Workbench module
C. CProject module
D. DProgram Workbench
View answer
Correct Answer: AB
Question #15
Which stage of the Now Create methodology includes Transition, Mobilize, Prepare and Conduct?
A. Initiate
B. Prepare
C. Close
D. Transition
View answer
Correct Answer: D
Question #16
Which property controls the changes in cost and resource plans with respect to the change in the start date of a demand or project?
A. ‘Change Resource Plan, Cost Plan and Benefit Plan Start Date with Demand or Project Start Date Change’
B. ‘Enable altering of planned date for task in WIP/Closed’
C. ‘Rollup project start date from tasks’
D. ‘Calculate ROI percentage based on a project's estimated cost and its net value’
View answer
Correct Answer: A
Question #17
Where is planned cost calculated from when requesting resources from a group and when resource role is specified?
A. The distribution costs
B. The task rate cards
C. The hourly rate of the specified role
D. The CI rate cards
View answer
Correct Answer: C
Question #18
What role can configure the default columns in the project planning console? Choose 2 answers
A. it_pps_admincorrect
B. it_project_manager
C. it_console_admin
D. admincorrect
View answer
Correct Answer: AD
Question #19
Which role is needed to group related projects and demands?
A. it_program_managercorrect
B. it_project_manager
C. it_demand_manager
D. it_project_user
View answer
Correct Answer: A
Question #20
If a sub-project and parent project have different project currencies, this property should be set to true for cost roll-ups.
A. com
B. com
C. com
D. com
View answer
Correct Answer: C
Question #21
Which artifacts can be linked to either a program, a portfolio, both, or neither? (Choose two.)
A. emands
B. tories
C. rojects
D. est cases
E. perational plans
View answer
Correct Answer: AC
Question #22
Which demand category would a demand manager select, if they need to create an enhancement?
A. Defect
B. Change
C. Operational
D. Strategic
View answer
Correct Answer: C
Question #23
A user's availability is calculated as:
A. AAllocated time
B. BCapacity minus allocation
C. CSum of allocated and confirmed hours, divided by the total capacity
D. DAllocated hours divided by the total capacity
View answer
Correct Answer: D
Question #24
If a project manager is responsible for approving time sheets or submitting time cards on behalf of team members, they should be given what role?
A. activity_admin
B. timecard_admin
C. form_admin
D. approval_admin
View answer
Correct Answer: B
Question #25
Which property controls the changes in cost and resource plans with respect to the change in the start date of a demand or project?
A. 'Change Resource Plan, Cost Plan and Benefit Plan Start Date with Demand or Project Start Date Change'
B. 'Enable altering of planned date for task in WIP/Closed'
C. 'Rollup project start date from tasks'
D. 'Calculate ROI percentage based on a project's estimated cost and its net value'
View answer
Correct Answer: A
Question #26
Which stage of the Now Create methodology includes Transition, Mobilize, Prepare and Conduct?
A. repare
B. ransition
C. nitiate
D. lose
View answer
Correct Answer: B
Question #27
Use this table to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace.
A. pm_project
B. pm_toplevel_project
C. pm_home_page_config
D. project_template_config
View answer
Correct Answer: C
Question #28
Which demand category would a demand manager select, if they need to create an enhancement?
A. efect
B. perational
C. hange
D. trategic
View answer
Correct Answer: D
Question #29
The Business Unit field on a Project or Demand form displays values from a specific table. What type of field is this?
A. Journal
B. Reference
C. Conditions
D. List
View answer
Correct Answer: B
Question #30
When can a user choose from multiple rate types for their work, while logging a time card?
A. Only if this capability is enabled in the Project Record
B. Only one (1) rate type can apply
C. Only if the capability is enabled in the Time Sheet Policies
D. Only if the capability is enabled in the Project Preferences
View answer
Correct Answer: C

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