Latest ServiceNow CIS-RCI Exam Questions and Answers, 2025 Update | SPOTO

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Question #1

All of the following are PARENT tables which exist within the GRC Entities application scope EXCEPT.

A. Item

B. Documentcorrect

C. Content

D. Indicator

View answer

Correct Answer: B

Question #2

Which of the following statements correctly describe the risk management lifecycle process?

A. ccess, Identify and Plan, Control, Review

B. ontrol, Review, Assess, Identify and Plan

C. dentify and Plan, Assess, Control, Review

D. dentify and Plan, Review, Assess, Control

View answer

Correct Answer: C

Question #3

When calculating compliance scores, what is true about the weighting of Controls? (Choose two.)

A. Controls are not weighted equally by default

B. The weight cannot be changed

C. The default value is 10

D. The weight of the Control is set when the Control is created

View answer

Correct Answer: CD

Question #4

The ‘Add to Update Set’ utility is available for download via:

A. erviceNow Developer site

B. erviceNow store

C. erviceNow Community

D. erviceNow HI support

View answer

Correct Answer: A

Question #5

Which of the following tables exist within the GRC: Profiles application scope? (Choose three.)

A. Risk User

B. Risk Developer

C. Risk Manager

D. Risk Reader

View answer

Correct Answer: ADE

Question #6

The Risk Scoring values are entered on the Risk Statement . What records inherits the values from the Risk Statement?

A. Risk Criteria Matrix

B. Risk Framework

C. Registered Risk

D. Risk Response Issuecorrect

View answer

Correct Answer: D

Question #7

Which role reviews the risk response and moves the Risk record into the Monitor state at the appropriate time?

A. ARisk Manager

B. BRisk User

C. CRisk Reader

D. DRisk Owner

View answer

Correct Answer: A

Question #8

What table, along with the Policy table, is linked to the Control Objective table by a many-to-many relationship?

A. Entity Class

B. Citation

C. Authority Documents

D. Risk Framework

View answer

Correct Answer: B

Question #9

Which of the following tables exist within the GRC: Profiles application scope? (Choose three.)

A. Document

B. Policy

C. Risk

D. Content

E. Indicator

View answer

Correct Answer: BCE

Question #10

In which state is the Policy once all approvals are received?

A. Review

B. Publishedcorrect

C. Draft

D. Retired

E. Awaiting Approval

View answer

Correct Answer: B

Question #11

Which of the following are triggers for automatic creation of an issue? (Choose two.)

A. Attestation result is Not Implemented

B. Indicator result is Failed or Not Passed

C. Policy Exception Not approved

D. Control tests have been assigned but not tested

View answer

Correct Answer: AD

Question #12

What are some of the baseline tables commonly leveraged in Entity filters? (Choose three.)

A. Company [core_company]correct

B. Services [cmdb_ci_service]correct

C. Location [cmn_location]

D. Risk [sn_risk_risk]correct

E. Audit Engagement [sn_audit_engagement]

View answer

Correct Answer: ABD

Question #13

The Tablename.config:

A. Displays the configuration list view of the table in the browser tabcorrect

B. Displays the table in list view within the Content Frame

C. Displays the table in list view within a separate browser tab

D. Displays the configuration list view of the table in the Content Framecorrect

View answer

Correct Answer: AD

Question #14

Unified Compliance Framework (UCF) uses a slightly different nomenclature structure than ServiceNow. Common controls from UCF import into which table in ServiceNow?

A. Control Objective [sn_compliance_policy_statement]

B. Authority Document [sn_compliance_authority_document]correct

C. Control [sn_compliance_control]

D. Citation [sn_compliance_citation]

View answer

Correct Answer: B

Question #15

In which state can reviewers either send the Policy back to draft or forward it by requesting approval?

A. ARetired

B. BPublished

C. CAwaiting Approval

D. DReview

View answer

Correct Answer: D

Question #16

UCF has a collection of what? Select all UCF terms. (Choose three.)

A. ontrol Indicators

B. uthority Documents

C. olicies

D. itations

E. ontrols

View answer

Correct Answer: BDE

Question #17

You are working with your customer to determine necessary audit management workflow configurations. What should they know about the approval process for audit engagements? (Choose three.)

A. If the engagement is approved and there are remaining open tasks or issues, it automatically moves into the Follow Up state

B. If the engagement is approved and there are no remaining open tasks or issues, it automatically moves into the Closed state

C. If the engagement is rejected, it automatically moves back to the Fieldwork state

D. If the engagement is approved and there are remaining open tasks or issues, it automatically moves into the Fieldwork state

E. If the engagement is rejected, it automatically moves into the Scope state

View answer

Correct Answer: BCD

Question #18

What are some characteristics of the ServiceNow Store? (Choose four.)

A. Only one Risk Response task can be related to a Risk at a time

B. Only users with the risk_manager role or higher can be assigned to a Risk Response task

C. The risk admin role is required to assign the Risk Response task

D. The Risk Response task is automatically progressed through the states using a workflow

View answer

Correct Answer: BCDE

Question #19

Which of the following tables exist within the GRC: Profiles application scope? (Choose three.)

A. Documentcorrect

B. Policycorrect

C. Riskcorrect

D. Content

E. Indicatorcorrect

View answer

Correct Answer: ABCE

Question #20

Policies can be automatically published after which of the following occurs?

A. Related control objectives are marked activecorrect

B. Policy exception is closed

C. Policy is approved by all approvers

D. Policy is approved by one approver

View answer

Correct Answer: A

Question #21

When reviewing the Control Objective Table form with your customer, what are the most common choice lists to be configured? (Choose three.)

A. Referencecorrect

B. Classificationcorrect

C. Categorycorrect

D. Typecorrect

E. Description

View answer

Correct Answer: ABCD

Question #22

The Tablename.config:

A. Displays the configuration list view of the table in the browser tab

B. Displays the table in list view within the Content Frame

C. Displays the table in list view within a separate browser tab

D. Displays the configuration list view of the table in the Content Frame

View answer

Correct Answer: A

Question #23

Which one of the following is not a trigger for issue creation?

A. Manual issue created by any manager or admin role as well as by audit user

B. Indicator failure

C. Risk assessment returns the inherent and residual risk impact as ‘Very High’

D. Attestation returns the result as ‘Not Implemented’

E. Control effectiveness is ‘Ineffective’ and the state of control test is ‘Closed Complete’

View answer

Correct Answer: D

Question #24

Jim is an Audit Manager. In addition to Audit Manager, which roles should be assigned to ensure he can manage the audit process as well as other GRC functions related to audit? (Choose two.)

A. sn_grc

B. sn_audit

C. sn_grc

D. sn_grc

E. sn_grc

View answer

Correct Answer: AB

Question #25

Which of the following extends from items?

A. Citation

B. Controls

C. Issue

D. Policycorrect

View answer

Correct Answer: D

Question #26

Which role reviews the risk response and moves the Risk record into the Monitor state at the appropriate time?

A. Risk Manager

B. Risk User

C. Risk Reader

D. Risk Owner

View answer

Correct Answer: A

Question #27

What would you leverage in order to provide users with an alternate user experience to view policies, create policy exceptions, and search for controls?

A. Help Desk Portal

B. Catalog Portal

C. Access Portal

D. Service Portal

View answer

Correct Answer: B

Question #28

What are some characteristics of the ServiceNow Store? (Choose four.)

A. ASome applications are certified by ServiceNow

B. BAll applications are certified by ServiceNow

C. CApplications may be developed by ServiceNow Technology Partners

D. DIt houses both paid and free applications and integrations

E. EApplications are built om the ServiceNow platform

F. FApplications are certified by other developers

View answer

Correct Answer: ACDE

Question #29

What dependency modeling feature can be used in the Classic UI to build relationships between Entity Classes?

A. AGRC Workbench

B. BDependency Model Builder

C. CData Model Designer

D. DGRC Tree Map

View answer

Correct Answer: C

Question #30

What are some characteristics of the ServiceNow Store? (Choose four.)

A. Only one Risk Response task can be related to a Risk at a time

B. Only users with the risk_manager role or higher can be assigned to a Risk Response task

C. The risk admin role is required to assign the Risk Response task

D. The Risk Response task is automatically progressed through the states using a workflow

View answer

Correct Answer: BCDE

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