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Latest Salesforce CRT-211 Free Exam Questions | SPOTO

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Question #1
AW Computing wants to identify If certain customer is eligible for a service contract based on Contract. How to check it?
A. Entitlements Only
B. Service Contracts with Entitlements
C. Service Contracts with Contract Line Items and Entitlements
View answer
Correct Answer: C
Question #2
What type of prices can the system administrator set for an organization's products? Choose 3
A. Sales prices
B. Product Prices
C. Discount Prices
D. Standard Prices
E. List Prices
View answer
Correct Answer: ADE
Question #3
Universal Containers would like applicants to apply for multiple positions, tracking how many applicants have applied and how many positions each individual applicant has applied for. To do this, the Administrator will create a JobApplication junction object between the Applicant and Position objects. Why will this action meet the requirement?
A. The junction object allow the administrator to add a workflow rule to update fields on the Position and Applicant objects
B. The Job Application object as a master to Position and Applicant objects will allow roll up summary fields on the Position and Applicant objects
C. The junction object allows a many to many relationship and also roll up summary fields on the parent objects
D. A lookup relationship on the Applicant object with Position as the master provides rollup summary fields without code
View answer
Correct Answer: D
Question #4
What must be considered in Communities for internal and external users? External users are using chatter. Choose 2
A. Use Ideas, QandA
B. External and Internal users should be on different community
C. You need to enable Chatter
D. New Users should use Customer portal and partner portal instead of community
View answer
Correct Answer: AC
Question #5
Sales Management wants to enforce a process in which name of an Account is always included in the name of the opportunity. How can automation be used to help meet this requirement?
A. Use an Apex trigger on account object that adds the account name to the opportunity name
B. Write a validation rule that updates the opportunity name with the account name using a cross object formula
C. Use an approval process that routes newly created opportunities to management for data quality review
D. Write a criteria based workflow rule that updates the opportunity name concatenated with the account name
View answer
Correct Answer: D
Question #6
An administrator has unchecked the "Enable content pack creation" checkbox after users had created content packs. What is the impact of this change?
A. Users can modify the description and title of existing packs
B. The Clone and Customize button will continue to be available
C. Users can continue to edit the contents of existing packs
D. All existing content packs will be deleted
View answer
Correct Answer: A
Question #7
Admin uploaded a Changeset but realized that dependent component is missing:
A. Clone Changeset, Add dependent component and upload new changeset
B. Deploy and manually add dependent component
C. Deploy and create new changeset and add component
D. Edit changeset and select active checkbox
View answer
Correct Answer: A
Question #8
A sales manager wants to edit the opportunities owned by the sales team. The manager does not have Edit access to the Opportunity object. What is a recommended solution?
A. Enable team selling on the Opportunity object to grant Read/Write access
B. Redefine the role hierarchy by enabling "grant access using hierarchies"
C. Change the opportunity's organization-wide default setting to Public Read/Write
D. Create a permission set and associate Edit opportunity to the user record
View answer
Correct Answer: D
Question #9
A user changes roles from EMEA sales representatives to a US sales representative. How will this impact the ownership-based sharing rules for the user's records?
A. All of ownership-based sharing rules are recalculated
B. This will only affect ownership- based sharing rules if the user moves up in the role hierarchy
C. This will affect the ownership of records for standard objects but not custom objects
D. None of the ownership- based sharing rules are recalculated
View answer
Correct Answer: B
Question #10
What tool can be used to move metadata between two different production environment? Choose 2
A. Force
B. Force
C. Force
D. Change Set
View answer
Correct Answer: AB
Question #11
In UC when opportunity is 50,000 USD, manager has to approve prior to moving to next stage. There are two managers in 2 regions. What should admin do that the right manager approves the opportunity?
A. Approval send to 2 managers
B. Approval send to 1 managers and check if he is not the approval, he send it to the other
C. Create a lookup field within opportunity to get manager details of users
D. Create an assignment rule to auto fill manager in opportunity
View answer
Correct Answer: C
Question #12
How can you as a System Administrator enforce standardization of tags in libraries to prevent duplicate tags? Choose 2
A. Change Tagging Field to multiselect picklist
B. Customize tags with contributor upon library creation
C. Enable workflow to send email alert for unnamed tags
D. Enable restrictive tagging
View answer
Correct Answer: BD
Question #13
How to configure to make easier to search Knowledge Article? Choose 5
A. Search using Global Search
B. Search from Article Tab
C. Use Article Type and Select Filters like Data Category
D. Use Stemming
E. Use Search Column
F. Use Profiles
G. Synonyms
H. Auto Complete tag
View answer
Correct Answer: BCDGH
Question #14
User is not the Owner of record and he has given READ/WRITE permission using Manual Sharing. However his profile only has READ permission. What will be actual permission for that record of that user?
A. Can edit
B. Can read only
C. Can only edit what he owns
D. Can delete record
View answer
Correct Answer: B
Question #15
Universal Containers is implementing a new lead status process and wants to be able to do the following:Track leads through five different status values. Run reports showing the duration a lead spends in each status. Run full Lifetime reports of a lead from creation to conversion. Prevent leads from skipping a lead status.How can these requirements be met?
A. Use field history tracking on the lead status field to track the duration of each status
B. Use an Apex trigger to populate custom date fields for each status, and use custom formula fields for calculating duration of each status
C. Use custom date fields and workflow rules for each status, and use custom formula fields for calculating duration of a status
D. Use lead history reporting to track changes in the lead status field, and use custom reporting fields to calculate status duration
View answer
Correct Answer: C
Question #16
What Should be filter criteria to get all records having billing statement blank?
A. Billing statement | equal | null
B. Billing statement |equal| blank
C. Billing statement | contains | ""
D. Billing statement | equal |
View answer
Correct Answer: D
Question #17
What are the types of Pricebook? Choose 2
A. Master Price
B. List Price
C. Standard
D. Discount
View answer
Correct Answer: BC
Question #18
Universal Container sells container and they ship it one time and payment is made monthly. What should be Scheduling?
A. Revenue
B. Quantity
C. Quota
D. Revenue and Quantity
View answer
Correct Answer: A
Question #19
The sales manager at Universal Containers would like a dashboard to view each of the sales representative's opportunities, accounts, and related cases. What is a recommended solution?
A. Create a dashboard and add filters for users, opportunities, accounts, and cases
B. Create a dynamic dashboard and ensure the sales manager has the "View My Team's Dashboard" permission C
D. Create an individual dashboard for each sales representative with opportunity, account, and case components
View answer
Correct Answer: D
Question #20
An administrator at Cloud kicks recently built a screen flow in a sandbox that creates a case and follow-up task. When the flow runs in the sandbox, it works just as expected. When tested in production, the flow errors when creating the records.Choose 2 answers
A. Change the user experiencing the issue to the System Administrator profile
B. Open the flow In Debug mode and Run the Flow as another user
C. Change the Default Case Creator to the user's manager
D. Log in as another user and run the flow
View answer
Correct Answer: BD
Question #21
What things should be specified by the admin to deploy changes from Sandbox to Production org using Force.com IDE? Choose 3
A. Data to be included
B. Username and password
C. Change set connection settings
D. Configuration that needs to be transferred
E. Environment where changes will be transferred
View answer
Correct Answer: BDE
Question #22
Read/Write access for Product Support Cases has been granted via criteria-based sharing rule. However, profile only has Read access. What privilege does the user have?
A. User can edit product support case
B. User cannot edit product support case
C. User can only edit cases he created
D. User can edit only the cases manually shared to him
View answer
Correct Answer: B
Question #23
The sales team has requested that a new field be added to accounts called Current Customer. The default value will be No and will change to Yes, if any related opportunity is successfully closed as won. What can an administrator do to meet this requirement?
A. Configure Current Customer as a roll-up summary field that WI recalculate whenever an opportunity is won
B. Use an Apex trigger on the Account object that sets the Current Customer field when an opportunity is won
C. Use a workflow rule on the Opportunity object that sets the Current Customer field when an opportunity is won
D. Configure Current Customer as a text field and use an approval process to recalculate its value
View answer
Correct Answer: D
Question #24
Universal Containers uses territory management to manage its sales territories. Territory managers and sales reps are at the same role level in the sold hierarchy. Account and opportunity objects are set to private. What record access can territory managers have for accounts and opportunities that are assigned to their territories? Choose 3
A. Transfer all opportunities associated with accounts in the territory, regardless of who owns theopportunities
B. Transfer and delete opportunities assigned to the territory, regardless of who owns theopportunities
C. Edit all opportunities associated with accounts in the territory, regardless of who owns theopportunities
D. View all opportunities associated with accounts in the territory, regardless of who owns theopportunities
E. View edit transfer and delete accounts assigned to the territory, regardless of who owns theaccounts
View answer
Correct Answer: CDE
Question #25
Universal Container has an app exchange application they are planning to uninstall. What tools can be used to archive data before uninstalling the application? Choose 2
A. Weekly Export Service
B. Data Loader
C. Analytic Snapshot
D. Workbench
View answer
Correct Answer: CD
Question #26
Universal Containers wants only users from the sales department to have access to price books. How can an administrator meet this requirement?
A. Create a sharing rule to share all price books to sales users
B. Manually share each price book to the sales users' profile
C. Set the organization-wide default for price book to Use
D. Clone all custom price books from the standard price book
View answer
Correct Answer: C
Question #27
The sales team at Cloud Kicks is noticing that sales reps are misusing the new Screen Flow tool for data entry, since they are viewed the initial screen after clicking finish. What should the administrator do to fix this?
A. Use a lightning action to redirect the user
B. Create a new flow to redirect the user when the other flow finishes
C. Add a trigger to redirect the user to a new page
D. Update the flow with a local redirect action
View answer
Correct Answer: D
Question #28
Why users are not able to see "Find Duplicate" button in Lead?
A. They should have Read and Delete Permission
B. They should have Read and Edit Permission
C. They should have Read Permission
D. They should have Edit Permission
E. They should have Delete Permission
View answer
Correct Answer: A
Question #29
An Administrator is preparing to deploy change set into the production environment. Until the deployment is complete, only user with System Administrator profile should be allowed to access data in the production system. When any other user attempts to log in, a maintenance notice should be displayed instead. How can administrator meet this requirement?
A. Assign all other users a custom profile with read access to all objects revoked and add a custom home page message
B. Add login hours to all profiles except System Administrator and set the custom maintenance message
C. Add Individual IP range to all profiles except System Administrator and add a custom home page message
D. Activate Planned maintenance window feature and set the custom maintenance message
View answer
Correct Answer: A
Question #30
Cloud Kicks is a large company with many divisions. Some divisions have a higher turnover, so each division wants to be able to create and manage users only within their division. What should the administrator do to set this up?
A. Set up delegated administrators for the division leaders
B. Assign a flat territory role hierarchy for the divisions
C. Create a permission set group for the division leaders
D. Customize and assign profiles for the division teams
View answer
Correct Answer: A

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